MAS - TWD & Associates, Inc. - 47QTCA19D00DF

TWD & Associates, Inc. GSA MAS IT Contract # 47QTCA19D00DF 1

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule FSC Group: Information Technology FSC Class: DA01

Contract number: 47QTCA19D00DF

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Contract period: 06/12/2024 – 06/11/2029.

TWD & Associates, Inc.

5520 Cherokee Avenue, Suite 110

Alexandria, VA 22312 Phone: (703) 820-9777

Fax: (703) 933-0187 Contracts@twd.com www.twd.com

Contract Administrator:

Larry Besterman

Phone 703-820-9777 Fax 703-933-0187

Contracts@twd.com

Business size: Small Business

Price list current as of Modification # Refresh 0020 effective May 24, 2024

Prices Shown Herein are Net (discount deducted) mailto:Contracts@twd.com http://www.twd.com/ mailto:Contracts@twd.com

Contract # 47QTCA19D00DF 2

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Recovery SIN Title

54151S 54151S RC Information Technology Professional Services ANCILLARY ANCILLARY RC Ancillary Supplies and Services OLM OLMRC Order-Level Materials (OLM’s)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Page 10

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Page 4

2. Maximum order:

SINs Maximum

Order 54151S $500,000

ANCILLARY $250,000

OLM N/A

3. Minimum order: $100

4. Geographic coverage (delivery area). Domestic

5. Point(s) of production:

TWD & Associates, Inc.

5520 Cherokee Avenue, Suite 110 Alexandria, VA 22312

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. None

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. Net 30 days

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9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. To Be Determined at the Task Order level

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. To Be Determined at the Task Order level

10c. Overnight and 2-day delivery. To Be Determined at the Task Order level

10d. Urgent Requirements. To Be Determined at the Task Order level

11. F.O.B. point(s). Destination

12a. Ordering address:

5520 Cherokee Avenue, Suite 110 Alexandria, VA 22312

(703) 820-9777

(703) 933-0187 fax Contracts@twd.com

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address:

5520 Cherokee Avenue, Suite 110 Alexandria, VA 22312

(703) 820-9777

(703) 933-0187 fax Contracts@twd.com

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

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19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/. Not Applicable

23. Data Universal Number System (DUNS) number. 161185269

24. Notification regarding registration in System for Award Management (SAM) database.

Contractor registered and active in SAM

Labor Category Descriptions

Job Title: Subject Matter Expert (SME) Master Minimum Experience: 15 years Functional Responsibility: Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, or the various sciences. Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation. Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases. Applies principles, methods, and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles, and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions. Provides technical/management leadership on major tasks or technology assignments.

Established goals and plans that meet project objectives. Has domain and expert technical knowledge. Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met. Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. May supervise others.

Minimum Education: MS/MA or an Associate Degree plus equivalent experience http://www.section508.gov/

Job Title: Subject Matter Expert (SME) III

Contract # 47QTCA19D00DF 5

Minimum Experience: 8 years Functional Responsibility: Provides technical/management leadership on major tasks or technology assignments. Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge. Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met. Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. May supervise others. Provides technical/management leadership on major tasks or technology assignments.

Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge. Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met. Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. May supervise others. Develops requirements from a project's inception to its conclusion for a particular IT subject matter area (i.e., simple to complex systems). Assists other project members with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture; networking; telecommunications; automation; communications protocols; risk management/electronic analysis; software; lifecycle management;

software development methodologies; modeling and simulation; disaster recovery; and requirements management.

Minimum Education: BS/BA or an Associate Degree plus equivalent experience

Job Title: Subject Matter Expert (SME) II Minimum Experience: 5 years Functional Responsibility: Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. Has the ability to apply a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others. Develops requirements from a project's inception to its conclusion for a particular IT subject matter area (i.e., simple to complex systems). Assists other project members with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture; networking; telecommunications;

automation; communications protocols; risk management/electronic analysis; software;

lifecycle management; software development methodologies; modeling and simulation;

disaster recovery; and requirements management.

Minimum Education: BS/BA or an Associate Degree plus equivalent experience

Job Title: Subject Matter Expert (SME) I

Contract # 47QTCA19D00DF 6

Minimum Experience: 2 years Functional Responsibility: Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision. Develops requirements from a project's inception to its conclusion for a particular IT subject matter area (i.e., simple to complex systems). Assists other project members with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture; networking; telecommunications;

automation; communications protocols; risk management/electronic analysis; software;

lifecycle management; software development methodologies; modeling and simulation;

disaster recovery; and requirements management.

Minimum Education: Associate Degree

Job Title: Technical Staff – Level I

Minimum Experience: 15 years Functional Responsibility: Directs the work of engineers, analysts, and technical personnel.

Clearance: Due to the nature of this work, a Top-Secret Security Clearance is preferred. Minimum Education: MS/MA or an Associate Degree plus equivalent experience

Job Title: Technical Staff – Level II Minimum Experience: 12 years Functional Responsibility: Directs, reviews, and approves the work performed by support personnel. Clearance: Due to the nature of this work, a Top-Secret Security

Clearance is preferred.

Minimum Education: MS/MA or an Associate Degree plus equivalent experience

Job Title: Technical Staff – Level III Minimum Experience: 10 years Functional Responsibility: Should be capable of independent work on major tasks requiring application of intensive and diversified knowledge.

Clearance: Due to the nature of this work, a Top-Secret Security Clearance is preferred. Minimum Education: BS/BA or an Associate Degree plus equivalent experience

Contract # 47QTCA19D00DF 7

Job Title: Technical Staff – Level IV Minimum Experience: 8 years Functional Responsibility: Should be capable of independent work on major tasks requiring application of intensive and diversified knowledge.

Clearance: Due to the nature of this work, a Top-Secret Security Clearance is preferred. Minimum Education: BS/BA or an Associate Degree plus equivalent experience

Job Title: Technical Staff – Level V Minimum Experience: 6 years Functional Responsibility: Should be capable of independent work on major tasks requiring application of intensive and diversified knowledge.

Clearance: Due to the nature of this work, a Top-Secret Security Clearance is preferred. Minimum Education: BS/BA or an Associate Degree plus equivalent experience

Job Title: Technical Staff – Level VI Minimum Experience: 3 years Functional Responsibility: Functions under the supervision of more senior personnel in the relevant field.

Clearance: Due to the nature of this work, a Top-Secret Security Clearance is preferred. Minimum Education: BS/BA or an Associate Degree plus equivalent experience

Job Title: UI/UX II Minimum Experience: 3 years Functional Responsibility: Working closely with the UI/UX, Visual Designers, and API, backend engineers. Participating in process definition and technology selection to ensure appropriate testing of UIs. Proficiency and experience building modern JavaScript web applications using client-side MV frameworks (e.g., Backbone, React, Angular, Ember).

Minimum Education: BS/BA in Computer Science (or related field) or an Associate Degree plus equivalent experience

Job Title: Technical Lead Minimum Experience: 8 years Functional Responsibility: Develops technical solutions to meet a wide range of business needs. Evaluates technical trends and provides recommendations for technology and architecture to meet business objectives. Prepares cost-benefit and return-on-investment analyses for management decision making purposes. Devises or modifies procedures to solve complex problems considering computer equipment

Contract # 47QTCA19D00DF 8 capacity and limitations, operating time, and form of desired results. Leads the requirements, design, development, testing, implementation, and documentation of new software and enhancements of existing applications. Works with program managers, project managers, developers, and end users to ensure application designs meet business requirements, and delivers capability using Agile methodologies.

Formulates/defines specifications for complex operating software programming applications and modifies/maintains complex existing applications using engineering releases and utilities from the manufacturer. Leads all phases of software systems programming of new applications and enhancing, correcting, refreshing, and modifying existing software applications.

Minimum Education: BS/BA in engineering, science, or IT related field or an Associate Degree plus equivalent experience

Job Title: Help Desk Specialist II Minimum Experience: 3 Years Functional Responsibility: Provides phone and in-person support to users in areas which include e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.

Job Title: Information Assurance (IT Security Specialist) Minimum Experience: 5 years Functional Responsibility: Provides support to plan, coordinate, and implement the organization’s information security. Provides support for facilitating and helping agencies identify their current security infrastructure and define future programs, design and implementation of security related to IT systems.

Minimum Education: BS/BA or an Associate Degree plus equivalent experience

Job Title: Systems Administrator Minimum Experience: 6 years Functional Responsibility: Provides support for implementation, troubleshooting and maintenance of IT systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including: day-to-day operations, monitoring and problem resolution for all of the client problems.

Minimum Education: BS/BA or an Associate Degree plus equivalent experience

Job Title: Systems Engineer Minimum Experience: 5 years Functional Responsibility: Analyzes functional business requirements and design specifications for functional activities. Provide identification/ fixing for the problems within existing systems design/ implementation of new systems, enhances the existing systems and participates in analysis, design and new construction of next generation IT systems.

Contract # 47QTCA19D00DF 9

Job Title: Web Content Analyst Minimum Experience: 5 years Functional Responsibility: Provides support for developing and providing Agency Web-site content that will motivate and satisfy civilian user's needs so that they will regularly access the site and utilize it as a major source for information, decision making and benefits delivery.

Minimum Education: Associate Degree

Job Title: System Analyst Minimum Experience: 3 years Functional Responsibility: Under the supervision of professional staff, provides technical support to voice, video and data engineering staff to facilitate the integration of new systems and upgrade/modernization of existing systems into the client’s infrastructure.

Provides technical assistance for delivery of commercial-off-the-shelf (COTS) software on products supporting client’s infrastructure such as enterprise license agreements for workstation operating systems, office applications, and individual software packages.

Receives, tracks, transfers, disposes, and documents all transactions in the software license database tracking system. Assists in the enhancement of multimedia files and still images for further analysis. Provides technical and administrative assistance to assure the software products received measure to service level agreements (SLAs), contract specification, agreed upon schedule, and the expected level of quality. Works with audio video editing suites, to include image stabilization, video enhancement, and format conversion capabilities. Utilize Service Desk ITSM tool to categorize data and facilitate knowledge base updates. Conducts reviews of various areas of an information site through person-to-person interviews, review of current documents, and analysis of associated data in various data storage devices to determine compliance with policy.

Minimum Education: High School

Contract # 47QTCA19D00DF 10

Information Technology Services Hourly Rates

Labor Category GSA Rate/Hour

2014–2025 2025–2026 2026–2027 2027–2028 2028–2029

SIN 54151S

Subject Matter Expert (SME) Master $256.54 $261.67 $266.90 $272.24 $277.68

Subject Matter Expert (SME) III $176.92 $180.45 $184.06 $187.74 $191.50 Subject Matter Expert (SME) II $154.04 $157.12 $160.26 $163.47 $166.73 Subject Matter Expert (SME) I $133.27 $135.94 $138.66 $141.43 $144.26 Technical Staff – Level I $105.69 $107.81 $109.96 $112.16 $114.41 Technical Staff – Level II $103.58 $105.65 $107.77 $109.92 $112.12 Technical Staff – Level III $101.45 $103.48 $105.54 $107.66 $109.81 Technical Staff – Level IV $94.05 $95.93 $97.84 $99.80 $101.79 Technical Staff – Level V $83.48 $85.15 $86.85 $88.58 $90.36 Technical Staff – Level VI $77.14 $78.68 $80.25 $81.85 $83.49

UI/UX II $134.74 $137.43 $140.18 $142.98 $145.84

Technical Lead $201.04 $205.06 $209.16 $213.34 $217.60 Help Desk Specialist II $52.93 $53.98 $55.06 $56.16 $57.28 Information Assurance (IT Security Specialist)

$134.74 $137.43 $140.18 $142.98 $145.84

Systems Administrator $72.20 $73.64 $75.11 $76.61 $78.15 Systems Engineer $91.42 $93.24 $95.10 $97.01 $98.95 Web Content Analyst $81.80 $83.44 $85.11 $86.81 $88.54

ANCILLARY

System Analyst $109.32 $111.51 $113.73 $116.01 $118.33

Education/Experience Equivalency Table Education and experience may be substituted for each other. Each year of relevant experience may be substituted for 1 year of education, and vice versa. In addition, certifications and vocational technical training may be substituted for experience or education.

Degree Experience Equivalence* Other Equivalence Bachelor’s Associate’s degree + 2 years relevant experience or 4 years relevant experience Certification, vocational or technical training in work-related field

Master’s Bachelor’s + 2 years relevant experience, or Associate’s + 4 years relevant experience

Certification, vocational or technical training in work-related field

Doctorate Master’s + 2 years relevant experience, or Bachelor’s + 4 years relevant experience

Certification, vocational or technical training in work-related field

* Successful completion of each year of higher education that has not yet resulted in a degree may be counted 1-for- 1 for a year of experience.

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Service Contract Labor Standards Matrix:

SCA/SCLS Matrix

SCLS Eligible Contract Labor Category/Fixed Price Service

SCLS Equivalent Code Title WD Number

Systems Analyst System Support Specialist 2015-4281

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).