MAS - Mindboard, Inc. - 47QTCA19D00D3

Certified SBA 8(a); CMMI 3 (DEV/SVC); ISO 9001; ISO 27001, ISO 20000

AUTHORIZED INFORMATION TECHNOLOGY SCHEDULE PRICELIST GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY SERVICES

SIN OLM – ORDER LEVEL MATERIALS

SIN 54151S - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

FPDS Code D301 IT Facility Operation and Maintenance FPDS Code D302 IT Systems Development Services FPDS Code D306 IT Systems Analysis Services FPDS Code D307 Automated Information Systems Design and Integration Services FPDS Code D308 Programming Services FPDS Code D310 IT Backup and Security Services FPDS Code D311 IT Data Conversion Services FPDS Code D314 IT Acquisition Services FPDS Code D316 IT Network Management Services FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified FPDS Code R499 Support Professional Other (Professional Services: Management Advisory Services) FPDS Code R699 Other Administrative Support Services FPDS Code R799 Other Management Support Services

SIN 54151HEAL – HEALTH INFORMATION TECHNOLOGY SERVICES

SIN 541611 – ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICES

Mindboard, Inc.

43676 Trade Center Plaza, Suite 235 Sterling, VA 20166 Phone: 703.574.3210 Website: https://www.mindboard.com Contract Admin: Vinay Pande; vpande@mindboard.com

CONTRACT NUMBER: 47QTCA19D00D3

CONTRACT PERIOD: June 7, 2019 – June 6, 2029 BUSINESS SIZE: Small Business 8(a)

UEI: TAGMSWEEDCG3; CAGE: 4WPF2

General Services Administration Federal Acquisition Service Pricelist current through Modification #PS-A869, dated 12/17/2024 (Mod PS-0013) Document Revision Date: 121724: (R19): Solicitation Number 47QSMD20R0001/Refresh 0019

47QTCA19D00D3

Document Revision Date: 12/17/2024: (R19): Solicitation Number 47QSMD20R0001/Refresh 0019

Table of Contents

Section Page

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER (SIN) 54151S)

PROCUREMENT PROGRAMS

47QTCA19D00D3

CUSTOMER INFORMATION

1. Awarded Special Item Number(s)

1a. General Description of Services Mindboard is an enterprise modernization firm with a mission to help clients improve operations across corporate functions. We enable private sector and government agencies with Technology Modernization, Artificial Intelligence (AI) and Machine Learning (ML) driven automation solutions, and analytical services to boost operational efficiency while addressing complex challenges through secure, scalable and practical approaches. Firm’s core competencies are in Cloud Migration and Business Process Analysis. And our cloud AI capabilities include Deep Reinforcement Learning, Augmented Analytics, Autonomous Artificial Agents, Natural Language Processing, and Computer Vision.

We differentiate via 3-dimensional methodology (People, Process, Technology - PPT) developing an understanding of each of the functional elements within any ecosystem. Our development approach extends the strategy, scope of the business & technical objectives through our core strength in end-to-end delivery. These technology solutions leverage our depth of experience in business & technical consulting alongside COTS and custom products development, offering practical and measurable success to our clients. Through an Integrated team approach, we apply system-of-systems thinking to evaluate the impacts of new systems, procedures, and policy on people, processes, and technology.

Our Management Consulting practice provides operating advice and assistance on administrative and management issues including records management services, strategic and organizational planning, business process improvement, acquisition and grants management support, facilitation, surveys, assessments and business program and project management.

2. Maximum Order: $500,000

3. Minimum Order: $100

4. Geographic Coverage: Worldwide

5. Contractor’s Ordering Address and Payment Information:

Mindboard, Inc.

43676 Trade Center Pl, Suite 235 Sterling VA 20166 Phone: (703) 574-3210 Email: vpande@mindboard.com https://www.mindboard.com

6. Liability for Injury or Damage:

Mindboard shall not be liable for any injury to ordering activity personnel or damage to ordering activity property arising from the use of equipment maintained by the Contractor, unless such injury or damage is due to the fault or negligence of the Contractor.

7. Statistical Data for Government ordering office Completion of Standard Form 279:

Block 9: G. Order/modification Under Federal Schedule Contract Block 16: Unique Identify ID (UEI) Number TAGMSWEEDCG3 Block 30: Type of Contractor: Small Business Block 31: Woman-Owned Small Business: No Block 37: Contractor’s Taxpayer Identification Number (TIN) 45-2689774 Block 40: Veteran Owned Small Business: Not Veteran owned Small Business

7a. Cage Code: 4WPF2_

7b. Mindboard has registered with the System for Award Management (SAM) database.

8. FOB Point: Destination

9. DISCOUNTS: None

10. Prompt Payment Terms: Net 30

11. Government Purchase Cards: Will Accept Above Micro Purchase Threshold

12. Foreign Items: None

13. Delivery Schedule: Mindboard shall deliver or perform services in accordance with the terms negotiated in the agency’s order.

13a. Expedited Delivery: Consult with Mindboard

13b. Overnight/2-Day Delivery: Consult with Mindboard

13c. Urgent Requirement: Consult with Mindboard

14. Warranty Provision: Not applicable

15. Export Packing Charges: Not applicable

16. Terms and Conditions of Government Purchase Card Acceptance: Contact Mindboard for terms and conditions of Government Purchase Card acceptance.

17. Terms and Conditions of rental, maintenance, and repair: Not applicable

18. Terms and Conditions of installation: Not applicable

19. Terms and Conditions of repair parts: Not applicable

20. Terms and Conditions for any other services: See following section for Terms and Conditions for SIN 54151S, 541611 and 54151HEAL

21. List of service and distribution points: Not applicable

22. List of participating dealers: Not applicable

23. Preventive maintenance: Not applicable

24. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: Not applicable

25. Contact Mindboard for Section 508 compliance information: The EIT standards can be found at: http://www.section508.gov

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES SPECIAL ITEM NUMBERs (SIN) 54151S, 541611, 54161HEAL

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology Professional Services apply exclusively to IT Services within the scope of this Multiple Award Schedule.

b. The prices, terms and conditions stated under Special Item Number 54151HEAL Health Information Technology Services apply exclusively to Health IT Services within the scope of this Multiple Award Schedule.

c. The prices, terms and conditions stated under Special Item Number 541611 Administrative Management and General Management Consulting Services apply exclusively to Administrative Management, General Management & Other Management Consulting Services within the scope of this Multiple Award Schedule.

d. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract in accordance with this clause.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003). Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

· Cancel the stop-work order; or

· Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

· The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

· The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop- work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting

e. from the stop-work order.

6. INSPECTION OF SERVICES

The Inspection of Services–Fixed Price (AUG 1996) (Deviation – May 2003) clause at FAR 52.246-4 applies to firm-fixed price orders placed under this contract. The Inspection–Time-and-Materials and Labor-Hour (JAN 1986) (Deviation – May 2003) clause at FAR 52.246-6 applies to time-and-materials and labor-hour orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Deviation – May 2003) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Services.

9. INDEPENDENT CONTRACTOR

All IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11, INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and- Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time- and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

1. The offeror;

2. Subcontractors; and/or

3. Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

PRODUCTS AND SERVICES PRICELIST

OLM FlexLAKE™ Solution

Data in some agencies is constrained within the Legacy Systems from years of compounding rule sets, crippling modernization / big ideas. Legacy systems are complex, and usually sparsely documented and need to be fully understood to mitigate risks to loss of functionality and data. Complexities of running legacy and new system in parallel lead to data redundancies & inconsistencies, increasing operational and maintenance costs. Mature technical staff and SMEs are required who can bridge the legacy system and growing data.

FlexLAKE™ can be configured to directly connect to various databases and data sources to create a flexible data lake solution that reduces data footprint by removing redundancies; refactoring schema to improve organization and efficiency; data lake is enhanced by alerting to potential erroneous or anomalous data, anonymizing data & delivering data for dashboarding, reporting, augmented analytics, fraud-detection etc.

Data complexity is addressed by reducing and restructuring data repository in a way that limits data duplicity and improves query efficiency, reducing operational and maintenance costs; autonomously refactoring data lakes, reducing the need for technical labor costs; performing conversion in the cloud removing the need for specialized hardware; and streamlining access to legacy data.

Mindboard offers 4 level of Flexible Data Lake Delivery and Service Model depending on customer needs. We will engage with customer to negotiate the statement of work regarding the requested levels of data complexity to determine the appropriate level of customization to meet requirements. FlexLAKE™ Licensing fee is a one-time set up cost & 100 hours of support / customization.

54151S IT Professional Services 541611 Professional Services / Administrative Management and General Management Consulting Services Labor Category Description / Trade Labor Description

1. Architect [SIN 54151S / 541611]

Minimum Education: Master’s Degree in Computer Science or a related engineering field, or equivalent work experience.

Minimum Experience: This position requires a minimum of ten (10) years of experience in planning, designing, building, and implementing IT application systems and five (5) years of direct experience working with a variety of enterprise and cloud technology systems, designing solutions, or developing business applications.

General Experience:

· Experience in managing major IT implementation efforts that involve design and development of e-government solutions along with technical design and implementation of the architecture.

· Experience in the design, development and maintenance of infrastructure and backend applications.

· Experience in the business technology market, and expertise working closely with sales and marketing teams in cloud computing or related technical fields.

· Understanding of the current state of infrastructure automation, continuous integration/deployment, SQL/NoSQL, security, networking, and cloud-based delivery models.

· Experience in web application technologies and middleware solutions.

· Ability to research new technologies and products for their applicability to business processes.

· Responsible for the management of all development efforts to ensure that they are well planned and in agreement with the defined standards.

· Ability to effectively communicate complex technical concepts to a broad range of audiences.

· Support Account Managers and Sales Engineering teams as needed through all phases of new customer engagement.

· Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive partners.

2. Analyst Level I [SIN 54151S / 541611]

Minimum Education: Bachelor’s Degree (BS/BA) or equivalent work experience

Minimum Experience: This position requires a minimum of three (3) years in the IT field or other related work experience.

General Experience:

· Experience in the analysis and definition of business needs, documentation of requirements for information systems, application of methodologies, and development of project deliverables.

· Experience in providing technical and administrative direction for the personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards and for progress in accordance with schedules.

· Expertise in preparing milestone status reports and deliveries/presentations on the system concept to project stakeholders.

· Knowledgeable of various consulting tools and methodologies to meet project objectives and complete program management activities.

· Responsible for adherence with the established quality assurance practices and fostering completion and accuracy of system documentation.

· Experience in facilitating collaboration within and across business units and across IT functions. Communicate business requirements for reports and applications development.

· Expertise in business process improvement, benchmark analysis, process modeling methodologies, and change management principles.

· Experience in verification and validation, automated and manual software testing and integration, and software metrics, and their application to software quality assessment.

· Conduct requirements analysis, performing feasibility analysis on potential future projects and providing reporting to contract and client management teams.

· Participate in preparation, review, and testing of all technical contract deliverables.

· Expertise in training staff and project teams on using quality tools and techniques.

3. Analyst Level II [SIN 54151S / 541611]

Minimum Education: Bachelor’s Degree (BS/BA) or equivalent work experience

Minimum Experience: This position requires a minimum of five (5) years in the IT field or other related work experience.

General Experience:

· Experience in the analysis and definition of business needs, documentation of requirements for information systems, application of methodologies, and development of project deliverables.

· Experience in providing technical and administrative direction for the personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards and for progress in accordance with schedules.

· Expertise in preparing milestone status reports and deliveries/presentations on the system concept to project stakeholders.

· Knowledgeable of various consulting tools and methodologies to meet project objectives and complete program management activities.

· Responsible for adherence with the established quality assurance practices and fostering completion and accuracy of system documentation.

· Experience in facilitating collaboration within and across business units and across IT functions. Communicate business requirements for reports and applications development.

· Expertise in business process improvement, benchmark analysis, process modeling methodologies, and change management principles.

· Experience in verification and validation, automated and manual software testing and integration, and software metrics, and their application to software quality assessment.

· Conduct requirements analysis, performing feasibility analysis on potential future projects and providing reporting to contract and client management teams.

· Participate in preparation, review, and testing of all technical contract deliverables.

· Expertise in training staff and project teams on using quality tools and techniques.

4. Analyst Level III [SIN 54151S / 541611]

Minimum Education: Master’s Degree in Computer Science or a related engineering field, or equivalent work experience.

Minimum Experience: This position requires a minimum of three (3) years in the Data Science and programming field or other related work experience.

General Experience:

· Experience in the analysis and definition of business needs, documentation of requirements for information systems, application of methodologies, and development of project deliverables.

· Engage across several work streams including data analysis, object detection in images/videos, text analysis, tuning/improving model accuracy and application development.

· Apply the following skills and technologies - computer vision, deep learning, machine learning, Golang, Python, Scala, PySpark, JavaScript, openCV, and Caffe.

· Position may also include full stack development including operations support leveraging tools/platforms like Docker, AWS, vagrant.

· Strong understanding of server computing, OS/Networking concepts and familiarity with Linux is required.

· Scope of work will include design, development, bug fixes and participation in critical product and operational decisions.

· Follow and apply cutting-edge machine learning and deep learning research and operationalize/tune platform(s) to scale to millions of transactions.

· Experience in facilitating collaboration within and across business units and across IT functions. Communicate business requirements for reports and applications development.

5. Project Manager I [SIN 54151S / 541611]

Minimum Education: Bachelor’s Degree (BS/BA) or equivalent work experience. Master’s degree and/or project management certification is preferred.

Minimum Experience: This position requires a minimum of seven (7) years of project experience as an overall leader of IT projects for mid and/or large organizations. Three (3) or more years of experience managing deployment of IT software solutions across offices/departments that are geographically and/or operationally disparate for various business units (or jurisdictions or sub-agencies) of industrial enterprises or corporations or federal/state agencies.

General Experience:

· Experience leading solution(s) implementation (stack/solution based on requirement) projects utilizing agile software development framework or agile implementation methodologies such as scrum to develop or implement a specific solution.

· Experience in providing day-to-day management of the project, issues and risks identification and development of possible issue and risk mitigation strategies.

· Proficient in reviewing IT strategies, infrastructure designs, and project deliverables to maintain a standard of consistency and quality throughout a project's life cycle.

· Expertise in the day-to-day management of overall contract support operations, possibly involving multiple projects and teams.

· Responsible for ensuring that work products are consistent with the client’s requirements, and are delivered on time and on budget.

· Experience in project definition and systems analysis, creation of competitive strategies, and integration of multiple techniques or solutions.

· Capable of project estimation and resource planning efforts when resolving project issues, such as client expectations and timing.

· Responsible for developing work breakdown structures, charts, tables, graph, major milestone calendars, and diagrams to assist in analyzing problems and making recommendations.

6. Project Manager II [SIN 54151S / 541611]

Minimum Education: Bachelor’s Degree (BS/BA) or equivalent work experience. Master’s degree and/or project management certification is preferred.

Minimum Experience: This position requires a minimum of nine (9) years of project experience as an overall leader of IT projects for mid and/or large organizations. Three (3) or more years of experience managing deployment of IT software solutions across offices/departments that are geographically and/or operationally disparate for various business units (or jurisdictions or sub-agencies) of industrial enterprises or corporations or federal/state agencies.

General Experience:

· Experience leading solution(s) implementation (stack/solution based on requirement) projects utilizing agile software development framework or agile implementation methodologies such as scrum to development or implement a specific solution.

· Experience in providing day-to-day management of the project, issues and risks identification and development of possible issue and risk mitigation strategies.

· Proficient in reviewing IT strategies, infrastructure designs, and project deliverables to maintain a standard of consistency and quality throughout a project's life cycle.

· Expertise in the day-to-day management of overall contract support operations, possibly involving multiple projects and teams.

· Responsible for ensuring that work products are consistent with the client’s requirements, and are delivered on time and on budget.

· Experience in project definition and systems analysis, creation of competitive strategies, and integration of multiple techniques or solutions.

· Capable of project estimation and resource planning efforts when resolving project issues, such as client expectations and timing.

· Responsible for developing work breakdown structures, charts, tables, graphs, major milestone calendars, and diagrams to assist in analyzing problems and making recommendations

7. SME Level I [SIN 54151S / 541611]

Minimum Education: Bachelor’s Degree (BS) in Computer Science, Information Systems, Business or related field or equivalent work experience. A Master's Degree is preferred.

Minimum Experience: This position requires a minimum of six (6) years of experience in a specialized field e.g. business process analysis or senior level digital artist/visual designer focusing on UX and UI; Mainframe COBOL/CICS/DB2 expert; Data Scientist; Data/Log Engineer; BIG Data SME; Cloud Security Specialist; or Machine Learning Engineer et al.

General Experience:

· Experience in research, planning, and design of systems, producing various forms of deliverables.

· Capable of facilitating workshops with users and clients, helping them to identify innovative solutions that challenge the status quo.

· Experience in collaborating with designers and technologists to ensure usability and accessibility of web sites and applications.

· Expertise in the analysis and development of solutions to solve issues and problems on programs with complex information architecture challenges.

· Responsible for identifying information architecture challenges based on customers operations and changing program requirements.

8. SME Level II [SIN 54151S / 541611]

Minimum Education: Master’s Degree in Computer Science, Information Systems, Business or related field or equivalent work experience.

Minimum Experience: This position requires a minimum of eight (8) years of experience in a specialized field e.g. business process analysis or senior level digital artist/visual designer focusing on UX and UI; Mainframe COBOL/CICS/DB2 expert; Data Scientist; Data/Log Engineer; BIG Data SME; Cloud Security Specialist; or Machine Learning Engineer et al.

General Experience:

· Experience in research, planning, and design of systems, producing various forms of deliverables.

· Capable of facilitating workshops with users and clients, helping them to identify innovative solutions that challenge the status quo.

· Experience in collaborating with designers and technologists to ensure usability and accessibility of web sites and applications.

· Expertise in the analysis and development of solutions to solve issues and problems on programs with complex information architecture challenges

· Responsible for identifying information architecture challenges based on customers operations and changing program requirements.

9. SME Level III [SIN 54151S / 541611]

Minimum Education: Master’s Degree in Computer Science, Information Systems, Business or related field or equivalent work experience.

Minimum Experience: This position requires a minimum of ten (10) years of experience in a specialized field e.g. business process analysis or senior level digital artist/visual designer focusing on UX and UI; Mainframe COBOL/CICS/DB2 expert; Data Scientist; Data/Log Engineer; BIG Data SME; Cloud Security Specialist; or Machine Learning Engineer et al.

General Experience:

· Experience in research, planning, and design of systems, producing various forms of deliverables.

· Capable of facilitating workshops with users and clients, helping them to identify innovative solutions that challenge the status quo.

· Experience in collaborating with designers and technologists to ensure usability and accessibility of web sites and applications.

· Expertise in the analysis and development of solutions to solve issues and problems on programs with complex information architecture challenges

· Responsible for identifying information architecture challenges based on customers operations and changing program requirements.

10. Software Developer / Engineer I [SIN 54151S / 541611]

Minimum Education: Bachelor’s Degree (BS) in Computer Science, Information Systems, Engineering, Business or related field or equivalent work experience.

Minimum Experience: This position requires a minimum of five (5) years of experience in systems analysis, systems programming, application programming, and equipment analysis.

General Experience:

· Expertise in developing applications using advanced technologies, such as Internet protocols or web-based technology. Technologies include HTML, JavaScript, Java, .NET/C#, Python, Angular JS.

· Experience in translating application requirements into web-based solutions using available technology.

· Capable of applying new and emerging technologies to the software development process.

· Experience in data warehousing concepts, data analysis, writing stored procedures and performance tuning.

· Capable of providing technical expertise in the design, development, modification and debugging of data models, databases, etc.

· Experience in eliciting, documenting, and finalizing business requirements (e.g. process modeling, data, business rules, functions, etc.)

· Responsible for ensuring an alignment between the customer requirements and appropriate data design specifications.

· Experience in coordination, design, development, and management of computer databases applying knowledge of database management systems.

· Experience in establishing physical database parameters, coding database descriptions and specifying database identifiers to the database management system.

· Serves as project lead for database requirements.

11. Software Developer / Engineer II [SIN 54151S / 541611]

Minimum Education: Bachelor’s Degree (BS) in Computer Science, Information Systems, Engineering, Business or related field or equivalent work experience.

Minimum Experience: This position requires a minimum of eight (8) years of experience in systems analysis, systems programming, application programming, and equipment analysis.

General Experience:

· Expertise in developing applications using advanced technologies, such as Internet protocols or web-based technology. Technologies include HTML, JavaScript, and Java.

· Experience in translating application requirements into web-based solutions using available technology.

· Capable of applying new and emerging technologies to the software development process.

· Experience in data warehousing concepts, data analysis, writing stored procedures and performance tuning.

· Capable of providing technical expertise in the design, development, modification and debugging of data models, databases, etc.

· Experience in eliciting, documenting, and finalizing business requirements (e.g. process modeling, data, business rules, functions, etc.)

· Responsible for ensuring an alignment between the customer requirements and appropriate data design specifications.

· Experience in coordination, design, development, and management of computer databases applying knowledge of database management systems.

· Experience in establishing physical database parameters, coding database descriptions and specifying database identifiers to the database management system.

· Serves as project lead for database requirements.

12. Software Developer / Engineer III [SIN 54151S / 541611]

Minimum Education: Master’s Degree in Computer Science, Information Systems, Engineering, Business or related field or equivalent work experience.

Minimum Experience: This position requires a minimum of ten (10) years of experience in systems analysis, systems programming, application programming, and equipment analysis.

General Experience:

· Expertise in developing applications using advanced technologies, such as Internet protocols or web-based technology. Technologies include HTML, JavaScript, and Java.

· Experience in translating application requirements into web-based solutions using available technology.

· Capable of applying new and emerging technologies to the software development process.

· Provides design recommendations based on long-term IT organization strategy.

· Expertise in cross-functional applications integration.

· Experience in data warehousing concepts, data analysis, writing stored procedures and performance tuning.

· Capable of providing technical expertise in the design, development, modification and debugging of data models, databases, etc.

· Experience in eliciting, documenting, and finalizing business requirements (e.g. process modeling, data, business rules, functions, etc.)

· Responsible for ensuring an alignment between the customer requirements and appropriate data design specifications.

· Experience in providing highly technical expertise and support in the use of the database management systems.

· Capable of assessing and making strategic recommendation regarding database management products according to end user requirements.

· Responsible for defining file organization, indexing methods, and security procedures for specific user applications.

· Expertise in the development, implementation, and maintenance of database back-up and recovery procedures for the processing environments.

54151HEAL Health IT Services Labor Category Description / Trade Labor Description

13. HIT Architect [SIN 54151HEAL]:

Minimum Education: Master’s Degree in Computer Science or a related engineering field, or equivalent work experience.

Minimum Experience: This position requires a minimum of ten (10) years of experience in planning, designing, building, and implementing Health IT application/management systems and five (5) years of direct experience working with a variety of enterprise and cloud technology systems, designing Health IT solutions, or developing Health IT applications.

General Experience:

· Experience in managing major Health IT implementation efforts that involve design and development of e-government solutions along with technical design and implementation of the architecture.

· Experience in the design, development and maintenance of infrastructure and backend applications.

· Experience in the business technology market, and expertise working closely with sales and marketing teams in cloud computing or related technical fields.

· Understanding of the current state of infrastructure automation, continuous integration/deployment, SQL/NoSQL, security, networking, and cloud-based delivery models.

· Experience in Health IT Web Management application technologies and middleware solutions.

· Ability to research new technologies and products for their applicability to business processes.

· Responsible for the management of all development efforts to ensure that they are well planned and in agreement with the defined standards.

· Ability to effectively communicate complex technical concepts to a broad range of audiences.

· Support Account Managers and Sales Engineering teams as needed through all phases of new customer engagement.

· Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive partners.

14. HIT Analyst Level I [SIN 54151HEAL]:

Minimum Education: Bachelor’s Degree (BS/BA) or equivalent.

Minimum Experience: This position requires a minimum of three (3) years in the Health IT field or other related work experience.

General Experience:

· Experience in the analysis and definition of business needs, documentation of requirements for Health IT systems, application of methodologies, and development of project deliverables.

· Experience in providing technical and administrative direction for the personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards and for progress in accordance with schedules.

· Expertise in preparing milestone status reports and deliveries/presentations on the system concept to project stakeholders.

· Knowledgeable of various consulting tools and methodologies to meet project objectives and complete program management activities.

· Responsible for adherence with the established quality assurance practices and fostering completion and accuracy of system documentation.

· Experience in facilitating collaboration within and across business units and across IT functions. Communicate business requirements for reports and applications development.

· Expertise in business process improvement, benchmark analysis, process modeling methodologies, and change management principles.

· Experience in verification and validation, automated and manual software testing and integration, and software metrics, and their application to software quality assessment.

· Conduct requirements analysis, performing feasibility analysis on potential future projects and providing reporting to contract and client management teams.

· Participate in preparation, review, and testing of all technical contract deliverables.

· Expertise in training staff and project teams on using quality tools and techniques.

15. HIT Analyst Level II [SIN 54151HEAL]:

Minimum Education: Bachelor’s Degree (BS/BA) or equivalent.

Minimum Experience: This position requires a minimum of three (3) years in the Health IT field or other related work experience.

General Experience:

· Experience in the analysis and definition of business needs, documentation of requirements for Health IT systems, application of methodologies, and development of project deliverables.

· Experience in providing technical and administrative direction for the personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards and for progress in accordance with schedules.

· Expertise in preparing milestone status reports and deliveries/presentations on the system concept to project stakeholders.

· Knowledgeable of various consulting tools and methodologies to meet project objectives and complete program management activities.

· Responsible for adherence with the established quality assurance practices and fostering completion and accuracy of system documentation.

· Experience in facilitating collaboration within and across business units and across IT functions. Communicate business requirements for reports and applications development.

· Expertise in business process improvement, benchmark analysis, process modeling methodologies, and change management principles.

· Experience in verification and validation, automated and manual software testing and integration, and software metrics, and their application to software quality assessment.

· Conduct requirements analysis, performing feasibility analysis on potential future projects and providing reporting to contract and client management teams.

· Participate in preparation, review, and testing of all technical contract deliverables.

· Expertise in training staff and project teams on using quality tools and techniques.

16. HIT Analyst Level III [SIN 54151HEAL]:

Minimum Education: Master’s Degree in Computer Science or a related engineering field, or equivalent work experience.

Minimum Experience: This position requires a minimum of three (3) years in the Health Data Science and programming field or other related work experience.

General Experience:

· Experience in the analysis and definition of business needs, documentation of requirements for Health IT Management systems, application of methodologies, and development of project deliverables.

· Engage across several work streams including data analysis, object detection in images/videos, text analysis, tuning/improving model accuracy and application development.

· Apply the following skills and technologies - computer vision, deep learning, machine learning, Golang, Python, Scala, PySpark, JavaScript, openCV, and Caffe.

· Position may also include full stack development including operations support leveraging tools/platforms like Docker, AWS, vagrant.

· Strong understanding of server computing, OS/Networking concepts and familiarity with Linux is required.

· Scope of work will include design, development, bug fixes and participation in critical product and operational decisions.

· Follow and apply cutting-edge machine learning and deep learning research and operationalize/tune platform(s) to scale to millions of transactions.

· Experience in facilitating collaboration within and across business units and across Health IT functions. Communicate business requirements for reports and applications development.

17. HIT Project Manager I [SIN 54151HEAL]:

Minimum Education: Bachelor’s Degree (BS/BA) or equivalent. Master’s degree and/or project management certification is preferred.

Minimum Experience: This position requires a minimum of seven (7) years of project experience as an overall leader of Health IT projects for mid and/or large organizations. Three (3) or more years of experience managing deployment of Health IT Management software solutions across offices/departments that are geographically and/or operationally disparate for various business units (or jurisdictions or sub-agencies) of industrial enterprises or corporations or federal/state HHS agencies.

General Experience:

· Experience leading solution(s) implementation (stack/solution based on requirement) projects utilizing agile software development framework or agile implementation methodologies such as scrum to develop or implement a specific solution.

· Experience in providing day-to-day management of the project, issues and risks identification and development of possible issue and risk mitigation strategies.

· Proficient in reviewing IT strategies, infrastructure designs, and project deliverables to maintain a standard of consistency and quality throughout a project's life cycle.

· Expertise in the day-to-day management of overall contract support operations, possibly involving multiple projects and teams.

· Responsible for ensuring that work products are consistent with the client’s requirements, and are delivered on time and on budget.

· Experience in project definition and systems analysis, creation of competitive strategies, and integration of multiple techniques or solutions.

· Capable of project estimation and resource planning efforts when resolving project issues, such as client expectations and timing.

· Responsible for developing work breakdown structures, charts, tables, graphs, major milestone calendars, and diagrams to assist in analyzing problems and making recommendations.

18. HIT Project Manager II [SIN 54151HEAL]:

Minimum Education: Bachelor’s Degree (BS/BA) or equivalent. Master’s degree and/or project management certification is preferred.

Minimum Experience: This position requires a minimum of nine (9) years of project experience as an overall leader of IT projects for mid and/or large organizations. Three (3) or more years of experience managing deployment of Health IT software solutions across offices/departments that are geographically and/or operationally disparate for various business units (or jurisdictions or sub-agencies) of industrial enterprises or corporations or federal/state agencies.

General Experience:

· Experience leading solution(s) implementation (stack/solution based on requirement) projects utilizing agile software development framework or agile implementation methodologies such as scrum to development or implement a specific solution.

· Experience in providing day-to-day management of the project, issues and risks identification and development of possible issue and risk mitigation strategies.

· Proficient in reviewing Health IT strategies, infrastructure designs, and project deliverables to maintain a standard of consistency and quality throughout a…