MAS - Skyward It Solutions, LLC - 47QTCA19D00AB

General Services Administration Multiple Award Schedule Pricelist (MAS)

GENERAL SERVICES ADMINISTRATION

Federal Supply Service Authorized Federal Supply Schedule Price List Schedule Title: Multiple Award Schedule

Contractor:

Skyward IT Solutions, LLC 2000 Tower Oaks Blvd, Suite 230 Rockville, MD 20852 Email: info@skywarditsolutions.com Phone: (410) 449-3003 Website: www.skywarditsolutions.com

Contract Number:

47QTCA19D00AB

Period Covered by Contract:

April 22, 2024 through April 21, 2029 Price list is current through Mod No. PO-0019, effective 04/22/2024

Small business SBA Certified Small Disadvantaged business SBA Certified 8(a) Firm

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

mailto:info@skywarditsolutions.com https://www.google.com/search?q=skyward%2Bit%2Bsolutions&oq=skyward%2Bit%2Bsolutions&aqs=chrome.0.0i355i512j46i175i199i512j0i512j0i22i30j0i15i22i30j69i60l3.2189j0j7&sourceid=chrome&ie=UTF-8 http://www.skywarditsolutions.com/ http://www.gsaadvantage.gov/

Table of Contents

Labor Category Services: IT Professional Services 6

Labor Category Services: Health IT Services 14

Labor Category Services: Cloud Computing and Cloud Related IT Professional Services

Labor Category Services: Management and Financing Consulting

GSA Price Sheet: IT Professional Services 31

GSA Price Sheet: Health IT Services 33

GSA Price Sheet: Cloud Computing and Cloud Related IT Professional Services

GSA Price Sheet: Management and Financing Consulting 36

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GSA AWARDED TERMS AND CONDITIONS

1. a. Table of awarded Special Item Numbers:

SIN 54151HEAL Health Information Technology Services SIN 54151S Information Technology Professional Services SIN 518210C Cloud Computing and Cloud Related IT Professional Services SIN 541611 Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services OLM Order-Level Materials (OLM)

b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. See Attached Pricelist.

c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided: See Attached Pricelist.

2. Maximum order: $500,000.00 for SINs 54151HEAL, 54151S, and 518210C; $1,000,000 for

SIN 541611.

3. Minimum order: $100.00

4. Geographic coverage: The Geographic Scope of the Contract will be domestic for SINs

54151S and 54151HEAL, and Worldwide for SINs 518210C and 541611.

5. Points of production: N/A

6. Discount from list prices or statement of net price: All pricing represents net prices, discount deducted.

7. Quantity discounts,: 1.5% on orders of $300K or more.

8. Prompt payment terms: 1.5%, Net 15 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items: N/A

10. a. Time of Delivery: As negotiated on the task order level

b. Expedited Delivery: As negotiated on the task order level

c. Overnight and 2-day delivery: As negotiated on the task order level

d. Urgent Requirements: As negotiated on the task order level

11. F.O.B. point: Destination

12. a. Ordering address: Same as contractor

b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address: Same as contractor

14. Warranty provision: Standard Commercial Warranty

15. Export packing charges: N/A

16. Terms and conditions of rental, maintenance, and repair: N/A

17. Terms and conditions of installation: N/A

18. a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: N/A

b. Terms and conditions for any other services: N/A

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19. List of service and distribution points: N/A

20. List of participating dealers: N/A

21. Preventive maintenance: N/A

22. a. Special attributes such as environmental attributes: N/A

b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/: N/A

23. Unique Entity Identifier (UEI) number: JHH5NXX58DM4

24. Skyward IT Solutions LLC is registered in the System for Award Management

(SAM) database. Cage Code: 745E7 http://www.section508.gov/

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Labor Category Descriptions SIN: 54151S IT Professional Services The following table provides descriptions for each proposed labor category.

SIN Labor Category Labor Category Description Education* Min Years of Experience

54151S Consultant I Responsible for supporting segments of complex technology projects. Assist in determining technical objectives, defines data requirements and methodology, and recommends staffing levels and schedules. Reviews and coordinates progress of other team members, taking corrective action as appropriate. Responsible for all major segments of multiple project output and deliverables. Delivers coaching and mentoring to senior executive staff on issues such as program governance, culture, agile transformation, and strategic execution.

Performs a variety of tasks that require both practical experience and theoretical, state-of-the-art, technical knowledge in specialty areas of technology.

Bachelors 2 Years

54151S Consultant II Responsible for leading major segments of highly complex technology projects. Determines technical objectives, defines data requirements and methodology, and recommends staffing levels and schedules. Reviews and coordinates progress of other team members, taking corrective action as appropriate. Responsible for all major segments of multiple project output and deliverables. Delivers coaching and mentoring to senior executive staff on issues such as program governance, culture, agile transformation, and strategic execution.

Performs a variety of tasks that require both practical experience and theoretical, state-of-the-art, technical knowledge in specialty areas of technology.

Bachelors 5 Years

54151S Customer Service Representative

Provides support via phone, email, web, etc. to users for moderate to complex technical problems.

Bachelors 2 Years

54151S Data Analyst Design, model, or implement corporate data analytical activities. Program and configure data sets and databases of information and provide support to program and data users.

Bachelors 2 Years

54151S Data Scientist I Under occasional supervision, applies a wide set of statistical, programming, and/or engineering disciplines for planning, design, analysis, and specification development for systems and databases to support the end user analysis process. Responsible for, or assists in the recommendations of platform, end user Business Intelligence tools, design, quality assurance standards, and performance standards. Determines cost- benefit of tradeoffs in recommended options. Works with consultants, programmers, and analysts assigned to the project.

Bachelors 3 Years

54151S Data Scientist II Under little or no supervision, applies a wide set of statistical, programming and/or engineering disciplines for planning, design, analysis, and specification development for systems and databases to support the end user analysis process. Responsible for, or assists in the recommendations of platform, end user Business Intelligence tools, design, quality assurance standards, and performance standards. Determines cost- benefit of tradeoffs in recommended options. Works with consultants, programmers, and analysts assigned to the

Bachelors 5 Years

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SIN Labor Category Labor Category Description Education* Min Years of Experience project.

54151S Database

Administrator I Experience should include creating databases and table spaces; creating and maintaining instances and schemas; evaluating logical data models and creating physical models; developing and conducting procedures for database backups and restores;

developing and documenting standard operating procedures for all DBA activities; writing, testing, implementing, and documenting stored procedures and triggers; designing, implementing and maintaining database security procedures.

Bachelors 2 Years

54151S Database Administrator II

Responsible for highly complex designing, leading, and analyzing user research and usability testing for both generative and summative customer experience user research. Drafts customer journey maps, qualitative research and quantitative research that includes but is not limited to; in-depth one-on- one interviews, focus groups, usability tests, surveys, benchmarks, and remote unmoderated usability testing. Makes strategic designs and user-experience decisions related to core, and new functions and features. Takes a user-centered design approach and rapidly tests and iterates designs.

Bachelors 5 Years

54151S Designer I Practices human-centered design and understands the creative requirements across all aspects of the discipline: user research, usability study, service design, user experience design, interaction design, visual design, and content. Designs and supports the development of empathy maps, wireframes, mockups, prototypes, and other artifacts.

Bachelors 2 Years

54151S Designer II Practices user-centered design for moderately complex projects and understands the creative requirements across all aspects of the discipline: user research, service design, user experience design, interaction design, visual design, and content. Designs and supports the development of wireframes, mockups, prototypes, and other artifacts. Conducts usability studies and user testing.

Bachelors 5 Years

54151S DevOps Engineer I

Experience working with developers and the IT staff to oversee the code releases, combining an understanding of both engineering and coding. From creating and implementing systems software to analyzing data to improve existing ones, implement process improvements that increase productivity in the workplace and offence of systems. Understand the software development lifecycle and have a clear understanding of various automation tools for developing digital pipelines (CI/ CD pipelines).

Bachelors 2 Years

54151S DevOps Engineer

II

Experience with automation/configuration management using Chef, Puppet, AWS Cloud Formation, or similar.

Proficiency in at least one programming language (Ruby, Python, Perl, Shell, etc.). Demonstrated ability to use a wide variety of open-source technologies and cloud services. Knowledge of best practices and IT operations in an always-up, always-available service.

Agile software design experience - create/consume stories within a sprint structure. Strong System Administrator skills. Develop and Integrate System

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Upgrades. Coding/Scripting, including but not limited to JSON. Software Development.

54151S DevSecOps Engineer I

Experience with automation/configuration management using Chef, Puppet, AWS Cloud Formation, or similar.

Proficiency in at least one programming language (Ruby, Python, Perl, Shell, etc.). Demonstrated ability to use a wide variety of open-source technologies and cloud services. Knowledge of best practices and IT operations in an always-up, always-available service.

Agile software design experience - create/consume stories within a sprint structure. Strong System Administrator skills. Develop and Integrate System Upgrades. Coding/Scripting, including but not limited to JSON. Software Development.

Bachelors 2 Years

54151S DevSecOps Engineer II

Experience leading developers and the IT staff, oversee the code releases, combining an understanding of both engineering and coding. From creating and implementing systems software to analyzing data to improve existing ones, implement process improvements that increase productivity in the workplace and offence of systems. Understand the software development lifecycle and have a clear understanding of various automation tools for developing digital pipelines (CI/ CD pipelines).

Bachelors 5 Years

54151S Information Assurance Manager

Responsible for developing information assurance and security policies for the organization. Manages and leads team of IA staff and security personnel to ensure successful implementation of IA and security policies.

Ensures successful certification and accreditation of Information Technology Systems. Provides recommendation and guidance on IA methodologies and technologies. Able to supervise and assist junior staff.

Bachelors 5 Years

54151S Program Manager

Responsible for the supervision of or directly manages and coordinates a portfolio of projects (a program) or specifically assigned projects through all phases of the systems development life cycle, including planning, requirements analysis, design, development, testing, installation, and evaluation. Responsible for conducting the project in a timely manner, ensuring the quality of work products, maintaining financial soundness of the project, managing interactions, and reporting progress and issues.

Bachelors 10 Years

54151S Program Manager II

Oversees the technical and administration efforts of multiple teams or projects to ensure alignment with and achievement of enterprise goals. Coordinate efforts between different agile teams, leads the overall program strategy, direct communication with executive stakeholders and provides direction on implementation of resources. Cross-leveraging enterprise-wide technology initiatives to ensuring best use of IT and other resources across the project and organization.

Bachelors 10 Years

54151S Project Coordinator

Assists the Project or Program Manager for the coordination of resources, equipment, meetings, and information to achieve the goal of getting project completed on time and within budget. Maintains and monitors project plans, project schedules, work hours, Bachelors 4 Years

General Services Administration Multiple Award Schedule Pricelist (MAS) | Page 9 budgets, and expenditures. Organizes, attends, and participates in stakeholder meetings. Coordinates with the project team members to accomplish project tasks.

Documents and follows up on important actions and decisions from meetings.

54151S Project Manager Supervises or directly manages and coordinates specifically assigned projects through all phases of the systems development life cycle, including planning, requirements analysis, design, development, testing, installation, and evaluation. Responsible for conducting the project in a timely manner, ensuring the quality of work products, maintaining financial soundness of the project, managing interactions, and reporting progress and issues.

Bachelors 6 Years

54151S QA Engineer I Serves as a member of a consulting team as a task validation engineer or as project technical personnel on projects of limited scope and complexity. As a consulting team member analyzes and validates systems and other information in one or more information technology specialties. Responsible for defect verification analysis and documentation relating to the process of quality assurance within the scope of this project.

Bachelors 2 Years

54151S QA Engineer II Serves as a member of a consulting team as a task validation engineer or as project technical personnel on projects of limited scope and complexity. As a consulting team member, collects, analyzes, and validates systems, data, performance, and other information in one or more information technology specialties. Provides process automation and technical performance analytics expertise and guidance to the project team. Responsible for defect verification analysis and documentation relating to the process of quality assurance within the scope of this project.

Bachelors 3 Years

54151S QA Lead Serves as a senior member of consulting teams as a task validation engineer lead as well as project technical personnel on projects of limited scope and complexity. As a consulting team member, collects, analyzes, and validates data and other information in one or more information technology specialties.

Responsible for leading the validation efforts of the quality assurance team and the delivery of the tasks based on the scope of the project. Will define, implement, and maintain guidelines and best practices for validation of Health IT-related projects.

Bachelors 5 Years

54151S Researcher I Responsible for all phases of research for user experience design products and programs. Draws on experience for the users of the product, user modeling, conceptual modeling, interaction design, content development, and participatory design.

Bachelors 1 Year

54151S Researcher II Responsible for highly complex designing, leading, and analyzing user research and usability testing for both generative and summative customer experience user research. Drafts customer journey maps, qualitative research and quantitative research that includes but is not limited to; in-depth one-on- one interviews, focus groups, usability tests, surveys, benchmarks, and

Bachelors 3 Years

General Services Administration Multiple Award Schedule Pricelist (MAS) | Page 10 remote unmoderated usability testing. Makes strategic designs and user-experience decisions related to core, and new functions and features. Takes a user-centered design approach and rapidly tests and iterates designs.

54151S Scrum Master Responsible for leading the Agile software development team, applying Agile/Scrum concepts, values, practices, and principles focusing on improving team effectiveness. The Scrum Master leads discussions and decision making and assists in mediation of conflict resolution. Lead teams to apply Agile thinking to the specific environment and impediments they face; and work as an advisor to help the team adapt the methodology to their environment. The Scrum Master understands core systems, applications, and technical platforms; and documents, analyzes and assesses current business processes and underlying systems / applications. The Scrum Master always fills multiple technical roles, often acting as the lead technical developer, or alternatively, providing requirements management, business analysis, and/or software testing support.

Bachelors 2 Years

54151S Section 508 Compliance Specialist

Provide expert consultative and program support for Section 508 issues relating to electronic and information technology (EIT) as prescribed by the Rehabilitation Act. Support may include training and remediation of existing EIT or IT Health.

Bachelors 2 Years

54151S Security Analyst Responsible for maintaining the safety and security of the organization's systems and network database to prevent unauthorized access and avoid data breaches.

Senior security engineers inspect the efficiency of networks, perform system configuration, and increase the optimal performance of complex systems. Assist in drafting and implementing policies and procedures for compliance with the proper utilization of information directories.

Bachelors 5 Years

54151S Senior Project Manager

Supervises or directly manages and coordinates specifically assigned projects through all phases of the systems development life cycle, including planning, requirements analysis, design, development, testing, installation, evaluation, and deliverables. Responsible for conducting the project in a timely manner, ensuring the quality of work products, maintaining financial soundness of the project, managing interactions, and reporting progress and issues.

Bachelors 8 Years

54151S Senior Project Manager II

Responsible for overseeing the achievement of larger organizational goals. Coordinate efforts between different projects, lead the overall program with strong attention to strategy, implementation, and delegation.

Cross-leveraging organization-wide technology initiatives to ensuring best use of IT and other resources across all supported projects.

Bachelors 8 Years

54151S Software Developer Engineer in Test

II

Develops project documents, understand customer demands, and product objectives to create and execute complex test cases. Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and develop test scenarios and acceptance tests.

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54151S Software Developer Engineer in Test I

Provides technical understanding of project documents, customer demands, and product objectives to create and execute software and system test cases to ensure systems are developed to the highest standards.

Setting up, maintaining, and performing system/software test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests.

Bachelors 2 Years

54151S Software Developer Engineer in Test Lead

Responsible for leading the development and team understanding of project documents, customer demands, and product objectives to create and execute test cases across all facets of the program and requirements. Develop and provide configuration for maintaining test automation frameworks on multiple application platforms, and creation of test scenarios and acceptance tests.

Bachelors 5 Years

54151S Software Engineer I

Serves as a member of a consulting team as a task developer or as project technical personnel on projects of limited scope and complexity. As a consulting team member, collects, analyzes, implements, tests, and interprets technical input and or data and other related development tasks in one or more information technology specialties. Responsible for following Health IT related coding best practices and playbooks.

Bachelors 2 Years

54151S Software Engineer II

Serves as a member of consulting teams as a task developer or as project technical personnel on projects of limited scope and complexity. As a consulting team member, collects, analyzes, implements, tests, and interprets technical input and or data and other related development tasks in one or more information technology specialties. Provides technical mentorship to the newer team members and assures adherence to the Health IT-related coding best practices and playbooks.

Bachelors 3 Years

54151S Software Engineer III

Serves as a senior member of a consulting team as a task manager or as a project leader on projects of limited scope and complexity. As a consulting team member, collects, analyzes, implements, tests, and interprets technical input and or data and other related development tasks in one or more information technology specialties. Responsible for following and maintaining team focus on Health IT-related coding best practices and playbooks as well as leading the development scope and methodology.

Bachelors 5 Years

54151S Subject Matter Expert (SME)

Has extensive expertise in a specific functional or technical sphere and skill set. May direct analysis of requirements for information systems. May have expertise in areas such as IT architecture, infrastructure, verification and validation, development methodologies, database systems design and analysis, organizational development, change management, logistics, training, or a specific domain related to the industry and relevant government program.

Bachelors 10 Years

54151S Subject Matter Expert (SME) II

Extensive expertise in a specific functional or technical area or authority in particular topic. May direct analysis of requirements for information systems. May have

Bachelors 11 Years

General Services Administration Multiple Award Schedule Pricelist (MAS) | Page 12 expertise in areas such as cutting- edge technology, cloud services, IT architecture, infrastructure, verification and validation, development methodologies, database systems design and analysis, organizational development, change management, logistics, training, or a specific domain related to the industry and relevant government project's/program's deliverable(s) to meet the needs of the stakeholders.

54151S Subject Matter Expert (SME) III

Broad and extensive industry expertise in a specific functional or technical area or authority in particular topic. Lead direct analysis of requirements for information systems. Subject matter expertise in areas such as cutting-edge technology, cloud services, niche technology, IT architecture, infrastructure, verification and validation, development methodologies, database systems design and analysis, organizational development, change management, logistics, training, or a specific domain related to the industry and relevant government project's/program's deliverable(s) to meet the needs of the stakeholders.

Bachelors 12 Years

54151S Systems Architect

Provides a leading role in systems design and implementation of best practices. Responsible for the analysis of the best suited technologies ranging from infrastructure, analytics, monitoring, and development to assisting in the implementation of the project. May act on the behalf of a project lead during the analysis and systems implementation stages of the application lifecycle.

Bachelors 8 Years

54151S Systems Engineer

Responsible for developing and implementation of the system scope and the network and system infrastructures defined in combination with architect.

Analyzes and addresses the performance and potential adverse effects on the system infrastructure. Leads the integrations and design of the relevant systems within the scope of the project. Manages infrastructure and network optimal performance with proactive planning by upkeeping current security, patching, performance fine tuning.

Bachelors 7 Years

54151S Systems Engineer I

Assists with the implementation of the system scope and the network and system infrastructures defined by the architect. Analyzes the performance and potential adverse effects on the system infrastructure and addresses them if needed. Coordinates with the integrations and design of the relevant systems within the scope of the project.

Bachelors 3 Years

54151S Systems Engineer II

Responsible for the implementation of the system scope and the network and system infrastructures defined by the architect. Analyzes and addresses the performance and potential adverse effects on the system infrastructure. Leads the integrations and design of the relevant systems within the scope of the project. Manages infrastructure and network health by upkeeping current security, patching, and performance fine tuning.

Bachelors 5 Years

54151S Technical Writer Responsible for the dissemination and analysis of all technical material as part of the scope of the assigned project. The technical writer will be well versed in Health

Bachelors 2 Years

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IT specific documentation and accessibility standards.

Acts as a primary point of contact for all technical documentation research, information gathering, writing, formatting, and delivery structure definitions. Possesses a strong technical background in order to be able to relay the information in a clear and concise manner across the project matrix.

54151S Technical Writer

II

Responsible for creation and analysis of technical material as part of the scope of the assigned project.

The technical writer will be well versed with technology specific documentation and accessibility standards.

Acts as a primary point of contact for all technical documentation research, information gathering, writing, formatting, and delivery structure definitions.

Bachelors 4 Years

*One year of relevant experience may be substituted for each year of required education per the equivalency mapping

Education Level Min Years of Experience Equivalency Industry Recognized Certification 1 Year

Associates Degree 2 Years

Bachelors Degree 4 Years Masters Degree 6 Years

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Labor Category Descriptions SIN: 54151HEAL Health IT Services The following table provides descriptions for each proposed labor category.

SIN Labor Category

Labor Category Description Education* Min Years of Experience

54151HEAL Health IT - Program Manager

Responsible for the supervision of or directly manages and coordinates a portfolio of Health IT projects (a program). Possesses a strong knowledge of the Health IT industry. Experienced in managing a diverse group of functional activities, subordinate groups of technical and administrative personnel. Experienced in management and control of large funds and resources, and demonstrated capability in managing complex, multi-task, Health IT related commercial and government contracts.

Bachelors 10 Years

54151HEAL Health IT - Project Manager

Possesses experience and comprehensive knowledge of several Health IT-related fields, and recognition as a leader within the team’s functions. Manages the IT activities of the project team. Directs multiple activities of a group of management and technical professionals.

Executes the business plans and develops plans and projects. Determines needs as well as investigates and resolves problems. Interfaces with other functional area and other external personnel. Prepares capital and operating requests. Manages staff. Acts as senior resource for a specific Health IT discipline or function.

Organizes and directs work, coordinates efforts with other functions, and directs personnel to achieve objectives. Develops comprehensive project management plans to include project Scope, Time, Cost and Quality management subsidiary plans.

Responsible for addressing complaints and resolving problems.

Bachelors 6 Years

54151HEAL Health IT - Sr Project Manager

Responsible for management of Health IT projects and possess strong technical skills and knowledge of the Health IT industry. They supervise, provide technical leadership, or directly manage and coordinate Health IT projects through all phases of the systems development life cycle, including planning, requirements analysis, design, development, testing, installation, evaluation, and deliverables. Responsible for conducting the Health IT project within the boundaries of HITECH, HIPPA, FIPS, NIST and FISMA compliance in a timely manner, ensuring the quality of work products, maintaining financial soundness of the project, managing interactions, and reporting progress and issues.

Bachelors 8 Years

54151HEAL Health IT - Project Coordinator

Assists the Project or Program Manager for the coordination of resources, equipment, meetings, and information to achieve the goal of getting a Health IT project completed on time and within budget. Maintains and monitors project plans, project schedules, work hours, budgets, and expenditures. Organizes, attends, and participates in stakeholder meetings. Coordinates with the project team members to accomplish project tasks. Documents and follows up on important actions and decisions from meetings. Can serve as Scrum Master to facilitate delivery of agile Health IT projects.

54151HEAL Health IT - Serves as subject matter expert, possessing in-depth Bachelors 10 Years

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SIN Labor Category

Labor Category Description Education* Min Years of Experience

Subject Matter Expert (SME) knowledge of a health or medical related area. Applies principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at solutions.

54151HEAL Health IT - Software Engineer I

Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. Prepares and installs solutions by determining and designing system specifications, standards, and programming. Possesses knowledge of health applications and software or programming languages.

Bachelors 2 Years

54151HEAL Health IT - Software Engineer II

Provides experience to team for design, implementation, and integration of software or independently performs complex software development tasks. Ensures efficient delivery of contract capabilities using industry standards and repeatable processes.

Possesses knowledge of health applications and software or programming language.

Bachelors 3 Years

54151HEAL Health IT - Software Engineer III

Serves as a senior member of a team to design, implementation, and integration of software or independently performs complex software development tasks. Ensures efficient delivery of contract capabilities using industry standards and repeatable processes.

Possesses knowledge of health applications and software or programming languages.

Bachelors 5 Years

54151HEAL Health IT - QA Engineer I

Serves as a member of a Health IT project team as a task validation engineer or as project technical personnel on Health IT projects. The Health IT QA Engineer analyzes and validates Health IT systems, data and other information in one or more Health IT specialties. Responsible for defect verification analysis and documentation relating to the process of quality assurance within the scope of the Health IT project.

Bachelors 2 Years

54151HEAL Health IT - QA Engineer II

Serves as a member of a Health IT project team as a task validation engineer or as project technical personnel on Health IT projects. As a team member, collects, analyzes, and validates Health IT systems, health care related data, performance, and other information in one or more information technology specialties. Provides process automation and technical performance analytics expertise and guidance to the project team. Responsible for defect verification analysis and documentation relating to the process of quality assurance within the scope of the Health IT project.

Bachelors 3 Years

54151HEAL Health IT - QA Lead

Serves as a senior member of Health IT Project teams as a task validation engineer lead and provides technical personnel on Health IT projects. As a Health IT project team member, they collect, analyze, and validates health care related data and other information in one or more Heath IT specialties. Responsible for leading the validation efforts of the quality assurance

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Labor Category Description Education* Min Years of Experience team and the delivery of the tasks based on the scope of the project. Will define, implement, and maintain guidelines and best practices for validation of Health IT-related projects.

54151HEAL Health IT - Systems Architect

Performs a variety of systems architect tasks and activities that are broad in nature and are concerned with major Health IT systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment in health, medical and clinical organizations.

Provides quality assurance review and the evaluation of new and existing systems architect.

Bachelors 8 Years

54151HEAL Health IT - Systems Engineer I

Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major Health IT systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment in health, medical and clinical organizations.

Provides quality assurance review and the evaluation of new and existing software products.

Bachelors 3 Years

*One year of relevant experience may be substituted for each year of required education per the equivalency mapping

Education Level Min Years of Experience Equivalency Industry Recognized Certification 1 Year

Associates Degree 2 Years

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Labor Category Descriptions SIN: 518210C Cloud Computing and Cloud Related IT Professional Services The following table provides descriptions for each proposed labor category.

SIN Labor Category Labor Category Description Education* Min Years of Experience

518210C Cloud Automation Architect I

Prepares test automation solution, designing automation frameworks and leading the implementation of test strategy, test plans & test execution of the product.

Supports automation script development and the optimization of those scripts. Recommends new tools, techniques and methodologies needed to enhance productivity and quality. Experience in architecting & building real- time, large scale e-commerce applications.

Collaborate with product teams to strategize & align long term solutions for test automation including roadmap, tools, framework & approach. Evaluate, select, and formulate best usage of test automation tools and future alignment for different products and applications. Create a standard framework for Functional Automation, Performance Testing and Security and Penetration Testing. Presents technical documentation for review by peers and the Development community. To work with QA team for resolution of technical issues of the product as needed. Develop automation strategy to support regression testing based on technical analysis, complexity, and reusability. Responds appropriately and competently to the demands of work challenges when confronted with changes, ambiguity, adversity, and other pressures.

Bachelors 2 Years

518210C Cloud Automation Architect II

Prepares test automation solution, designing automation frameworks and leading the implementation of test strategy, test plans & test execution of the product.

Supports automation script development and the optimization of those scripts. Recommends new tools, techniques and methodologies needed to enhance productivity and quality. Experience in architecting & building real- time, large scale e-commerce applications.

Collaborate with product teams to strategize & align long term solutions for test automation including roadmap, tools, framework & approach. Evaluate, select, and formulate best usage of test automation tools and future alignment for different products and applications. Create a standard framework for Functional Automation, Performance Testing and Security and Penetration Testing. Presents technical documentation for review by peers and Development community. To work with QA team for resolution of technical issues of the product as needed. Develop automation strategy to support regression testing based on technical analysis, complexity and reusability. Responds appropriately and competently to the demands of work challenges when confronted with changes, ambiguity, adversity, and other pressures.

Bachelors 4 Years

518210C Cloud Consultant

Utilizes subject matter area expertise gained through direct industry experience to provide technical, managerial, and administrative direction for problem definition, analysis, requirements development and implementation for complex to extremely complex cloud environments. Guides the determination of IT, engineering, and business process

General Services Administration Multiple Award Schedule Pricelist (MAS) | Page 18 inadequacies and deficiencies that affect the functional area’s ability to support/meet organizational goals.

Participates in strategy sessions, strategic assessments, and design reviews to validate enterprise approach and associated work products. Provides guidance and direction to other professionals, acts in a consulting and/or advisory capacity, coordinates resolution of highly complex problems and tasks. Makes recommendations and advises on organization-wide system improvements, optimization, or maintenance efforts. Recognized for strong expertise in industry issues and trends.

518210C Cloud Data Analyst

Provides detailed analysis of program and organizational information to provide a thorough understanding of complex topics, gain a better understanding of the facts, and ensure that appropriate information is communicated to project stakeholders. An Analyst III leads teams of analysts or works independently to solve complex problems in all phases of systems analysis and provides technical direction to lower- level analysts. Other experience may include proven supervisory skills, the ability to work independently on complex, largescale systems and data sets, and experience with evolving management concepts.

Bachelors 2 Years

518210C Cloud Database Architect

Responsible for performing moderate to high-level design of database enterprise application systems. Establishes the basis structure of the system, defines essential core design features and elements that provide the framework. Works with systems users in the identification and resolution of user problems and concerns for complex projects.

Performs cost-benefit analyses to determine whether requirements are best met by manual, software, or hardware functions. Design, implementation, operation, and maintenance of database management systems (DBMS) work independently and normally without review by supervisor or senior employee. Designs, implements, and maintains complex databases with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, and statistical methods. Evaluates and recommends available DBMS products after matching requirements with system capabilities. Defines required database administration policies, procedures, standards, and guidelines. Prepares and delivers presentations on DBMS concepts.

Bachelors 4 Years

518210C Cloud DevSecOps Engineer I

Responsible for implementing infrastructure automation using a variety of cloud tools. Implement build and test automation using industry build and test tools and frameworks. Implement containers and container orchestration. Implement cloud security scanning and monitoring tools. Responsible for designing, developing, and implementing IT solutions. Performs requirements analysis, conceptual design, and staged implementation of systems.

Bachelors 2 Years

518210C Cloud DevSecOps Engineer II

Responsible for implementing infrastructure automation using a variety of cloud tools. Implement build and test automation using industry build and test tools and frameworks. Implement containers and container orchestration. Implement cloud security scanning and

General Services Administration Multiple Award Schedule Pricelist (MAS) | Page 19 monitoring tools. Responsible for designing, developing, and implementing IT solutions. Performs requirements analysis, conceptual design, and staged implementation of systems.

518210C Cloud Engineer I Higher level expert that participates in or leads specific aspects of system implementation including development and implementation of specifications, designs, integration, testing, or documentation. Participates or leads development of risk management and mitigation strategy.

May include performing or leading installation, troubleshooting, and support of network hardware, software, and applications. Acknowledged expert that leads all aspects of system implementation including development and implementation of specifications, designs, integration, testing, or documentation. Leads development of risk management and mitigation strategy.

Includes performing and leading installation, troubleshooting, and support of network hardware, software, and applications.

Bachelors 2 Years

518210C Cloud Engineer II Develop and identify tools that will improve and optimize the quality, develop test frameworks, develop testing infrastructure, lead, and coach Quality team on building cloud testing strategies and improve test effectiveness.

Design and develop appropriate test automation framework, harnesses, and code libraries to enable the team to both use and enhance them across successive projects. Responsible for developing and implementing quality methodologies to ensure compliance with contract, program, company, and regulatory standards, requirements, policies, and procedures. Ensures compliance with standards such as CMMI, ISO 9001, ISO 20000, ISO 27001, and others. Develops project Software Quality Assurance Plan and implements procedures that conform to contract requirements. Provides an independent assessment of how the project’s software development process is being implemented relative to the defined process and recommends methods to optimize the organization’s process. May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements. Conducts audits and reviews/analyzes data and documentation. Develops and implements procedures and test plans for ensuring quality in a system development environment.

Bachelors 4 Years

518210C Cloud Engineer

III

Responsible for server operations inclusive of hardware, operating system (OS), and utilities on the servers independently and normally without review by supervisor or senior employee. Has expertise in one or more operating systems and is responsible for configuration, patch management, version and sub-version upgrades, and all aspects of the availability of servers, with the exception of COTS / GOTS applications. Develop and identify tools that will improve and optimize the quality, develop test frameworks, develop testing infrastructure, lead and coach Quality team on building cloud testing strategies and improve test effectiveness. Design and develop appropriate test automation framework, harnesses, and code libraries to enable the team to both use and enhance them across

Bachelors 6 Years

General Services Administration Multiple Award Schedule Pricelist (MAS) | Page 20 successive projects. Responsible for developing and implementing quality methodologies to ensure compliance with contract, program, company, and regulatory standards, requirements, policies, and procedures.

Ensures compliance with standards such as CMMI, ISO 9001, ISO 20000, ISO 27001, and others. Develops project Software Quality Assurance Plan and implements procedures that conform to contract requirements. Provides an independent assessment of how the project’s software development process is being implemented relative to the defined process and recommends methods to optimize the organization’s process. May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements. Conducts audits and reviews/analyzes data and documentation. Develops and implements procedures and test plans for ensuring quality in a system development environment.

518210C Cloud Engineer

IV

Provides direction on designing cloud infrastructure capable of supporting a number of applications in the cloud with an emphasis on scalability, automation, performance and availability. Oversees the cloud migration. installation, provisioning, configuration, operation and maintenance of required hardware and software related to cloud computing infrastructure components. Provides guidance and sets standards on migrating internal and external organizational projects to a cloud computing environment including migration of existing data centers to a cloud computing environment. Provides expertise on cloud implementations and research emerging trends and technologies related to cloud engineering. Implements prescribed solutions for various deployment models (Private, Public, Community and Hybrid) and delivery models including Infrastructure as a Service (IaaS), Platform as a service (PaaS), and Software as a Service (SaaS). Collaborates with security analysts and engineers to define and implement the best solutions for the technical infrastructure layer in a cloud environment. Responsible for configuring cloud environments that are scalable and reliable. Performs tasks including installation, configuration, and maintenance under the direction of the cloud engineering team. Collaborates with engineering, development, and quality assurance teams to develop guidelines on automated monitoring and alerting protocols. Monitors and troubleshoots any cloud operational issues. Maintain logs and records related to the cloud environment. Prepares and updates documentation relating to organizational standards and procedures pertaining to the cloud.

Bachelors 8 Years

518210C Cloud Human Centered Design

(HCD)

Researcher

Will work with all synthesized program stakeholders on continuously identifying the needs for the program and success criteria.

Bachelors 2 Years

518210C Cloud Lead Automations Architect

Leads the design and development of modern cloud infrastructure in a cloud platform. Responsible for designing, building, and supporting advanced cloud automation workflows and tools used to support automated CI/CD pipeline application deployments into the Cloud platform. Responsible for designing and implementing

General Services Administration Multiple Award Schedule Pricelist (MAS) | Page 21

Enterprise- wide layered cloud image management and deployment optimization system with support for public/private software repositories. Able to design entire application environments that can be fully automated or replicated including network, compute, and data stores.

Design, develop, and deploy enterprise automation systems and capabilities. Develops tools and processes to enable automated deployment and monitoring of cloud infrastructure and applications.