MAS - Advantage Technology LLC - 47QTCA19D00A3

Table of Contents:

About Advantage Technology, LLC

Advantage Technology LLC For over 20 years, Advantage Technology has been providing IT services and solutions for customers throughout the Mid-Atlantic region with offices in Charleston and Bridgeport West Virginia; and offices in Williamsport and Frederick Maryland.

Since we value people and relationships, we have become a Microsoft Gold Partner, Microsoft Authorized Education Partner, Dell EMC Gold Partner, VMware Enterprise Partner, Mitel Enterprise Partner, Avaya Certified Partner, SMART Technologies Silver Partner, Extreme Networks Silver Partner, SonicWALL Certified Partner and Dell EMC’s number one re-seller and system integrator in West Virginia.

Advantage Technology has over 80 technicians, allowing us to specialize in emerging areas of information technology with dedicated resources applied to specific disciplines, moving beyond computer generalists limitations. Our focus and innovation enable us to support over 800 companies and continue to expand into cutting edge areas of information technology.

Certifications Advantage Technology’s staff hold bachelor’s degrees in computer and information technology, electrical and computer engineering, electronic engineering technology, finance, business management, organizational leadership and development, management information systems, computer science, mathematics, graphic design, and networking and data management. Our staff hold master’s degrees in technology management, business administration, comparative media studies, and leadership studies. Our staff hold the following certifications and special qualifications: Certified Information Systems Security Professional (CISSP), Tenable Enterprise Certified Professional (TECP), Protected Critical Infrastructure Information (PCII) Authorized User, Microsoft Operations Framework (MOF), Comptia A+ Certified Service Professionals, Network+, Security+, Barracuda Certified Consultant, Barracuda Backup Certified Engineer, Microsoft Certified IT Professionals (MCITP), Microsoft Certified Systems Engineer (MCSE),VMware Certified Professional (VCP), (VCP 5, ) (VCP 5.5), (VCP 6.5), VMware Sales Professional (VSP), VMware Technical Solutions Professional (VTSP), Dell EMC Gold Partner, Dell/EMC Server Sales, Dell/EMC Networking Sales, Dell/EMC Storage Sales, CompTIA Strata IT Technology for Sales, Sophos Certified Sales Consultant, Sophos Endpoint Protection - Sales Consultant, Hubspot Inbound Certification, Extreme Networks - 3D Solutions Selling (ESP-3D), Extreme Networks Silver Partner, Certified Sonicwall Security Administrator (CSSA), SMART Technologies Silver Partner, Mitel Enterprise Partner, Avaya Certified Partner, Registered Communications Distribution Designer (RCDD), Cisco Certified Network Associate (CCNA), Certified Virtualization Expert (CVE 4.1), VEEAM sales professionals (VMSP), VEEAM technical sales professionals (VMTSP), CompTIA A+ CE, CompTIA Network+ CE, CompTIA Project+, APPLE Certified Associate MAC Integration, Microsoft Certified Technology Specialist (MCTS), Microsoft Certified Technology Specialist Windows 7 Configuration, Microsoft Certified Technology Specialist Windows Server Configuration, Microsoft Certified Technology Specialist Windows Network Infrastructure Configuration, ITIL Foundation Certification, Oracle Database SQL Certification, CIW JavaScript Specialist, CIW Perl Specialist, CIW Database Design Specialist, CIW Web Development Professional, C++ Institute C++ Certified Associate Programmer, 2017, Oracle Java SE 8 Programmer I, Microsoft Technology Associate Python Developer, C++ Institute C Language Certified Associate Programmer, A+ Certified Computer Technician, Network +, R56 Grounding Certified Installer, Advanced C#/ASP.NET Certification, and Ektron Certified Professional Developer.

Commitment to Quality Control Advantage Technology LLC is committed to providing its customers with high quality professional services. Each project begins with the preparation of a project execution plan that addresses the requirements in the performance work statement. The plan includes metrics to determine project goals, quality standards, and objectives. The plan also sets forth our process to monitor the effort to ensure that the highest quality standards are maintained. The maintenance of the highest quality services is the responsibility of each member of our team. Our team conducts performance assessments, prepares ongoing status reports, and projects reviews, and maintains a close dialogue with clients to ensure that our services align with our customers' needs.

Contract Information

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

1c. If the contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate "Not applicable" for this item. See Labor Category Descriptions.

2. Maximum order: $500,000

3. Minimum order: $100.00

4. GEOGRAPHIC COVERAGE: Domestic only.

5. Point of Production: Same as company address.

6. Discount from list prices or statement of net price: Government prices are net.

7. Quantity discounts. 1% Discount on orders $250,000 and greater.

8. Prompt payment terms. Net 30 days.

9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold.

9b. Notification that Government purchase cards are accepted above the micro-purchase threshold.

10. Foreign items. None.

11a. Time of Delivery. As negotiated on the task order level.

11b. Expedited Delivery. As negotiated on the task order level.

11c. Overnight and 2-day delivery. None.

11d. Urgent Requirements. As negotiated on the task order level.

12. F.O.B. point. Not applicable.

13a. Ordering address. Same as company address.

13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA's) are found in Federal Acquisition Regulation (FAR) 8.405-3. For supplies and services, the ordering procedures, and information on Blanket Purchase Agreements (BPA's) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address. Same as company address.

15. Warranty provision. Advantage Technology will provide services in a professional manner using reasonable care and skill and in accordance with standard industry practice and all applicable federal, state, and local laws and regulations. Advantage Technology shall render all services honestly and in good faith and with the highest possible degree of professionalism, care, skill, diligence, and responsiveness and in any case no less than with a reasonable degree of care, skill, diligence and responsiveness consistent with industry standards. Advantage Technology will also cause its obligations hereunder to be performed by fully trained, qualified, and competent personnel who have the appropriate skills and experience to perform the duties assigned to them.

16. Export packing charges, if applicable. Not applicable.

17. Terms and conditions of Government purchase card acceptance (any threshold above the micro-purchase level). Advantage Technology will accept Government Purchase cards above the micro purchase threshold.

18. Terms and conditions of rental, maintenance, and repair. Not applicable.

19. Terms and conditions of installation. Not applicable.

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices. Not applicable.

20a. Terms and conditions for any other services. Not applicable.

21. List of service and distribution points. Not applicable.

22. List of participating dealers. Not applicable.

23. Preventive maintenance. Not applicable.

24a. Special attributes such as environmental attributes. Not applicable.

24b. Section 508 compliance: N/A

25. Unique Entity ID: EXZ4PABSU5A3

26. Notification regarding registration in SAM.gov database. CAGE Code: 64Z59.

Terms and Conditions for all IT Contractors

Information Technology Category Instructions and Regulations Section II Terms and Conditions for all IT Contractors

1) Organizational Conflicts Of Interest

a) Definitions.

"Contractor" means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

"Contractor and its affiliates" and "Contractor or its affiliates" refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An "Organizational conflict of interest" exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor's or its affiliates' objectivity in performing contract work.

b) To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508

2) Services Performed

a) All services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

b) The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

c) The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

3) Travel. Any Contractor travel required in the performance of services must comply with the Pub. L. 99-234 and FAR Part 31.205-46, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.

4) Warranty

a) Unless otherwise specified in the contract, the Contractor's standard commercial warranty applies.

b) The Contractor's commercial guarantee/warranty shall be included in the Commercial Supplier Agreement to include Enterprise User License Agreements or Terms of Service (TOS) agreements, if applicable.

c) Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

Note: GSA will not award any Drones/Unmanned Aircraft Systems (UAS), as defined in 49 USC Ch. 448, in response to this Large Category except those drones approved by the Department of Defense (DoD) Defense Innovation Unit (DIU) through its Blue sUAS Program.

CONTRACTS FOR MAINTENANCE, CALIBRATION, OR REPAIR OF CERTAIN EQUIPMENT CERTIFICATION (MAY 2014)

(APR 2022)

INDIVIDUALS WITH DISABILITIES (MAR 2022)

Subcategory Instructions and Regulations F03. IT Services Subcategory Instructions:

Offerors submitting an offer for a SIN(s) under the "IT Services Sub-category" must also comply with the following:

a. Only IT Professional Services or Labor Categories shall be offered.

b. Resumes shall be provided to the GSA contracting officer or the ordering activity upon request.

c. Offerors shall provide a description of each type of IT Professional Service or Labor Category offered, and it should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

The following is an example of the manner in which the description of a commercial job title should be presented:

EXAMPLE: Commercial Job Title: System Engineer Minimum/General Experience: Three (3) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum Education: Bachelor's Degree in Computer Science

d. Pricing for each type of IT Professional Service or Labor Category shall be in accordance with customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

e. Pricing of services shall be offered at the Contractor's facility and/or at the ordering activity location in accordance with customary commercial practices.

f. All awarded professional services/labor categories shall be included as an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016)) in the format provided above.

SIN 54151S Information Technology Professional Services 54151S IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

NOTE: Subject to Cooperative Purchasing

NAICS

Instructions:

1. Specific Instructions for SIN 54151S - Information Technology Professional Services:

* All services shall be billed in arrears in accordance with 31 U.S.C. 3324.

Labor Category Descriptions Position Descriptions:

Computer Technician - Level 1 Position Description: Level 1 techs are responsible, but not limited to, the following types of service: diagnosing and cleaning virus / spyware infections on workstations, workstation installations and reloads, assisting other technicians with installations and migrations.

Minimum Education: High School Diploma Certification Level: Microsoft / Comp-Tia A+ encouraged Minimum Years Experience: 1

Computer Technician – Level 2 Position Description: Level 2 techs are responsible, but not limited to, the following types of service: intermediate-level server troubleshooting and manipulation, troubleshooting all levels of workstation failures, both software and hardware related, workstation installations and reloads, intermediate-level network troubleshooting including NIC configurations and connectivity issues, network device installations including copiers, postage, etc., assisting other technicians with installations and migrations.

Minimum Education: Associates Degree Certification Level: Microsoft / Comp-Tia A+ certifications required Additional certs. Encouraged Minimum Years Experience: 3

Computer Technician - Level 3 Position Description: Level 3 techs are responsible, but not limited to, the following types of service: installing servers and leading teams of technicians on projects, troubleshooting high-level server failures, both software and hardware related, troubleshooting networking issues including DHCP, DNS, and hardware failures, assisting and training other technicians in the field, leading by example.

Minimum Education: Bachelor's degree Certification Level: Microsoft / Comp-Tia Cisco / Sonicwall cert. recommended Minimum Years Experience: 5

Computer Technician - Level 4 Position Description: Level 4 techs are responsible, but not limited to, the following types of service: installing servers and leading teams of technicians on projects, troubleshooting high-level server failures, both software and hardware related, troubleshooting networking issues including DHCP, DNS, and hardware failures, assisting and training other technicians in the field, leading by example.

Minimum Education: Bachelor's degree Certification Level: Microsoft / Comp-Tia Cisco / Sonicwall certs.

Minimum Years Experience: 10

Computer Developer – Level 3 Position Description: Evaluates, reviews, analyzes and recommends available DBMS products to support validated user requirements. Creates and/or maintains operating systems, IT applications, web-based applications, communications, software, databases, compilers, repositories and utility and dissembler programs. Modifies existing software and develops special-purpose software to ensure efficiency and integrity between systems and applications. Performs a variety of IT related analysis tasks, independently, which are broad in nature and are concerned with the design, analysis and implementation, including personnel, hardware, software and support facilities and/or equipment.

Minimum Education: Bachelor's degree Minimum Years Experience: 2

Computer Developer - Level 4 Position Description: Under limited supervision, creates and/or maintains operating systems, IT applications, web-based applications, communications, software, databases, compilers, repositories and utility and dissembler programs. Modifies existing software and develops special purpose software to ensure efficiency and integrity between systems and applications. Capable of providing technical expertise and support in the use of DBMSs in an enterprise IT environment. Able to evaluate and recommend available DBMS products to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications. Assists in the development, implementation, and maintenance of database backup and recovery procedures for the processing environments and ensures that data integrity, security, and recoverability are built into the DBMS applications.

Minimum Education: Bachelor's degree Minimum Years Experience: 10

Computer Developer - Level 5 Position Description: Creates and/or maintains operating systems, IT applications, web-based applications, communications, software, databases, compilers, repositories and utility and dissembler programs. Modifies existing software and develops special purpose software to ensure efficiency and integrity between systems and applications. Capable of providing technical expertise and support in the use of DBMSs in an enterprise IT environment. Able to evaluate and recommend available DBMS products to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications. Assists in the development, implementation, and maintenance of database backup and recovery procedures for the processing environments and ensures that data integrity, security, and recoverability are built into the DBMS applications.

Minimum Education: Bachelor's degree Minimum Years Experience: 15

Network Engineer - Level 1 Position Description: Primary responsibilities are to design, analyze, develop and deploy networking technologies including but not limited to LANs, WANs, wireless technologies and firewalls.

Minimum Education: Associates Minimum Years Experience: 1

Network Engineer - Level 2 Position Description: Primary responsibilities are to design, analyze, develop and deploy networking technologies including but not limited to LANs, WANs, wireless technologies and firewalls. Works with some independence under supervision.

Minimum Education: Associates Minimum Years Experience: 3

Network Engineer - Level 3 Position Description: Primary responsibilities are to design, analyze, develop and deploy complex networking technologies including but not limited to LANs, WANs, wireless technologies and firewalls. Works with greater independence and possesses senior level expertise. Able to work with more complex systems.

Minimum Education: Bachelor's degree Minimum Years Experience: 5

Network Engineer - Level 4 Position Description: Primary responsibilities are to design, analyze, develop and deploy complex networking technologies including but not limited to LANs, WANs, wireless technologies and firewalls. Works independently. May supervise subordinate network engineers. Expertise in complex networks and systems.

Minimum Education: Bachelor's degree Minimum Years Experience: 7

IT Security Specialist - Level 1 Position Description: The Incident Response Analyst provides oversight of incident data flow and response, content, and remediation, and partners with other incident response centers in maintaining an understanding of threats, vulnerabilities, and exploits that could impact networks and assets. Collects intrusion artifacts, performs command and control functions in response to incidents, and correlates incident data to identify specific vulnerabilities and make recommendations that enable expeditious remediation. Works under direct supervision.

Minimum Education: Bachelor's Degree in Cybersecurity, Management Information Systems or related field.

Certification Level: Preferred Certifications OSCP, GPEN, GAWN, GWAPT, C|HFI, C|EH Minimum Years Experience: 1

IT Security Specialist - Level 2 Position Description: Performs real-time proactive security monitoring and reporting on various security enforcement systems, such as SIEM, Anti-virus, Internet contact filtering/reporting, malcode prevention, Firewalls, IDS & IPS, Web security, Anti-spam, etc. Works under direct supervision.

Minimum Education: Bachelor's Degree in Cybersecurity or Management Information Systems or related field.

Certification Level: Preferred Certifications OSCP, GPEN, GAWN, GWAPT, C|HFI, C|EH Minimum Years Experience: 3

IT Security Specialist - Level 3 Position Description: Performs the role of primary incident Coordinator for all IT Security events requiring focused response, containment, investigation, and remediation. Collect intrusion artifacts, perform command and control functions in response to incidents, and correlate incident data to identify specific vulnerabilities and make recommendations that enable expeditious remediation. Works under minimal supervision.

Minimum Education: Bachelor's Degree in Cybersecurity, Management Information Systems or related field.

Certification Level: Preferred Certifications OSCP, GPEN, GAWN, GWAPT, C|HFI, C|EH Minimum Years Experience: 5

IT Security Specialist - Level 4 Position Description: Responsible for developing and implementing strategies concerning the protection and legitimate exploitation of our information assets, ensuring our compliance with relevant laws and regulations, governing and (at a high level) managing the information risk and security management function, and most of all supporting/enabling achievement of business objectives. Has interests in, collaborates with and seeks alignment of the entire organization since information is a valuable yet vulnerable resource throughout. Where appropriate, also liaises with external stakeholders such as auditors, service suppliers, customers and authorities such as industry regulators on significant matters.

Minimum Education: Bachelor's Degree in Cybersecurity, Management Information Systems or related field.

Certification Level: Preferred Certifications OSCP, GPEN, GAWN, GWAPT, C|HFI, C|EH Minimum Years Experience: 8

Virtual CISO Position Description: Responsible for developing and implementing strategies concerning the protection and legitimate exploitation of our information assets, ensuring our compliance with relevant laws and regulations, governing and (at a high level) managing the information risk and security management function, and most of all supporting/enabling achievement of business objectives. Has interests in, collaborates with and seeks alignment of the entire organization since information is a valuable yet vulnerable resource throughout. Where appropriate, also liaises with external stakeholders such as auditors, service suppliers, customers and authorities such as industry regulators on significant matters.

Minimum Education: Bachelor's Degree in Cybersecurity or Management Information Systems or related field.

Certification Level: Preferred Certifications CISSP, CISM, GISSP Minimum Years Experience: 10

Communication Technician - Level 1 Position Description: Responsible for low-voltage cabling installation as well as implementation of customer telecommunications systems, including hardware, software, and procedures.

Minimum Education: High School Minimum Years Experience: 4

Communication Technician - Level 2 Position Description: Responsible for low-voltage cabling installation and troubleshooting as well as implementation of customer telecommunications systems, including hardware, software, and procedures.

Minimum Education: Associates Minimum Years Experience: 4

Communication Technician - Level 3 Position Description: Responsible for planning, design, and implementation of customer telecommunications systems, including hardware, software, and procedures. Provides technical assistance in identifying, evaluating, selecting, or developing voice, data, and/or video systems and procedures. Conducts project planning, cost analysis and vendor comparisons. Performs traffic study analysis to determine best configuration of systems.

Minimum Education: Bachelor's degree Minimum Years Experience: 6

Communication Technician - Level 4 Position Description: Responsible for planning, design, and implementation of customer telecommunications systems, including hardware, software, and procedures. Provides technical assistance in identifying, evaluating, selecting, or developing voice, data, and/or video systems and procedures. Conducts project planning, cost analysis and vendor comparisons. Performs traffic study analysis to determine best configuration of systems.

Minimum Education: Bachelor's degree Minimum Years Experience: 10

Virtual CIO Position Description: The virtual Chief Information Officer’s role is to provide vision and leadership for developing and implementing information technology initiatives. The Chief Information Officer directs the planning and implementation of enterprise IT systems in support of business operations in order to improve cost effectiveness, service quality, and business development. This individual is responsible for all aspects of the organization’s information technology and systems.

Minimum Education: Bachelor's Degree in Engineering, Science, Math or Business. Advanced degree preferred.

Minimum Years Experience: 15

Experience/Education Substitution:

Associate’s: 2 years relevant experience Bachelor’s: Associate’s degree + 2 years relevant experience or 4 years relevant experience Master's: Bachelor’s plus 2 years relevant experience or Associate’s degree + 4 years relevant experience or 6 years relevant experience PhD: Master’s + 2 years relevant experience, or Bachelor’s + 4 years relevant experience or Associate’s degree + 6 years relevant experience or 8 years relevant experience

Price List

GSA Price Including IFF 16 April 2024 – 15 April 2025

CY 2025

GSA Price Including IFF 16 April 2025 – 15 April 2026

CY 2026

GSA Price Including IFF 16 April 2026 – 15 April 2027

CY 2027

GSA Price Including IFF 16 April 2027 – 15 April 2028

CY 2028

GSA Price Including IFF 16 April 2028 – 15 April 2029

GSA Price Including IFF 16 April 2024 – 15 April 2025

CY 2025

GSA Price Including IFF 16 April 2025 – 15 April 2026

CY 2026

GSA Price Including IFF 16 April 2026 – 15 April 2027

CY 2027

GSA Price Including IFF 16 April 2027 – 15 April 2028

CY 2028

GSA Price Including IFF 16 April 2028 – 15 April 2029

On-line access to contract ordering information, terms and conditions, up-to-date pricing and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The Internet address for GSA Advantage!® is: GSAAdvantage.gov.

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