MAS - Tic Security, LLC - 47QTCA19D009S

GENERAL SERVICES ADMINISTRATION

FEDERAL SSUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE

FEDERAL SUPPLY GROUP: Information Technology – IT Services

CONTRACT NUMBER: 47QTCA19D009S

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

CONTRACT PERIOD: April 12, 2019 through April 11, 2024

CONTRACTOR:

TIC Security, LLC

6550 Rock Spring Dr. Suite 520 Bethesda, MD 20817-1195 Phone: 240-683-3840

Website: http://www.ticsecurity.com E-mail: Roger.echeandia@ticsecurity.com

Contract Administrator: Roger Echeandia

Business Size: Small Business, Veteran Owned Small Business, SBA Certified Small Disadvantaged business, SBA Certified 8(a) Firm.

Pricelist Current as of Modification #PS-A812, effective February 11, 2020

Prices Shown Herein are Net (discount deducted)

47QTCA19D009S is listed here for reference purposes only and is replaced by GS-07F-026DA. 47QTCA19D009S is only to be used for active submitted quote(s)/BPAs awarded prior to, or pending an award decision as of 12/14/2023. All new quote(s)/BPAs MUST be awarded against the contractor’s surviving MAS contract

GS-07F-026DA.

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs) WITH APPROPRIATE CROSS-

REFERENCE TO ITEM DESCRIPTIONS AND AWARDED PRICES

SIN RECOVERY SIN DESCRIPTION

54151S 54151S-RC Information Technology

Professional Services OLM OLM-RC Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. Not Applicable

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Pricelist

2. MAXIMUM ORDER*: $500,000

*If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the contactor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER: $100.00

4. GEOGRAPHIC COVERAGE (delivery area): United States

5. POINT(S) OF PRODUCTION (city, county, and state or foreign country): 6550 Rock Spring Dr. Suite 520 Bethesda, MD 20817-1195

6. DISCOUNT FROM LIST PRICES OR STATEMENT OF NET PRICE: Discounts already taken off of pricelist. See pricelist below.

7. QUANTITY DISCOUNTS: 1% off of orders over $1,000,000.00

8. PROMPT PAYMENT TERMS: Net 30. Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. FOREIGN ITEMS (list by country of origin): N/A

10a. TIME OF DELIVERY (Contractor insert number of days): To be negotiated at Task Order Level.

10b. EXPEDITED DELIVERY The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Negotiated between contractor and ordering activity

10c. OVERNIGHT AND 2-DAY DELIVERY The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Negotiated between contractor and ordering activity

10d. URGENT REQUIRMENTS: The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

11.

12a.

12b.

F.O.B POINT(s): Destination

ORDERING ADDRESS(es): 6550 Rock Spring Dr. Suite 520 Bethesda, MD 20817-1195

ORDERING PROCEDURES: See Federal Acquisition Reguations (FAR) 8.405-3

13. PAYMENT ADDRESS(es): 6550 Rock Spring Dr. Suite 520 Bethesda, MD 20817-1195

14. WARRANTY PROVISION: Standard Commercial

15. EXPORT PACKING CHARGES (IF APPLICABLE): N/A

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE): N/A

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND

ANY DISCOUNTS FROM LIST PRICES (IF APPLICABLE): N/A

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/. Not Applicable

23. Unique Entity Ideintifer: K5PQPJVL8CA9

24. Notification regarding registration in System for Award Management (SAM) database. Registered.

Labor Category

Price Including IFF

Business Analyst I $71.30 Business Analyst II $90.00 Business Analyst III $120.77 Database Administrator I $78.42 Database Administrator II $114.48 Developer I $72.13 Developer II $90.78 Developer III $122.01 Enterprise Systems Architect I $131.27 Enterprise Systems Architect II $158.81 Enterprise Systems Architect III $204.23 Information Assurance/Security Analyst I $83.48 Information Assurance/Security Analyst II $108.46 Information Assurance/Security Manager $144.93 Program Manager I $140.73 Program Manager II $177.73 Program Manager III $213.06 Project Manager I $109.28 Project Manager II $135.29 Project Manager III $180.39 Network Engineer I $76.87 Network Engineer II $113.47 Network Engineer III $120.44 Subject Matter Expert I $151.39 Subject Matter Expert II $189.66 Subject Matter Expert III $223.35 Systems Administrator I $74.01 Systems Administrator II $87.63 Systems Administrator III $113.87 Test Engineer I $86.96 Test Engineer II $96.03

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contra

Labor Category Labor Category Description

Business Analyst I Minimum five (5) years of experience (with an undergraduate degree) in the field of information technology and business process management. A technical background, whether having worked as a programmer or engineer, or completing a Computer Science degree. Strong knowledge of business analysis methodologies and software development methodologies. Strong affinity towards data analysis and understanding of the capabilities and limitations of technology. Strong communication skills-verbal, written, listening and presentation. Expertise in business process analysis, system analysis and data analysis. Carries tasks as required to meet specific customer requirements. Performs data collection and data reduction/consolidation requirements. Responsible for analyzing the business needs of their clients and stakeholders to help identify business problems and propose solutions.

Business Analyst II Minimum eight (8) years of experience (with an undergraduate degree) in the field of information technology and business process management. A technical background, whether having worked as a programmer or engineer, or completing a Computer Science degree. Strong knowledge of business analysis methodologies and software development methodologies. Strong affinity towards data analysis and understanding of the capabilities and limitations of technology. Strong communication skills-verbal, written, listening and presentation. Expertise in business process analysis, system analysis and data analysis. Carries tasks for one or multiple customers. May lead a specific task in support of a particular customer. Facilitates working groups and sessions, design schedules, conduct analyses, develop models, write reports, prepare presentations and present results. Responsible for analyzing the business needs of their clients and stakeholders to help identify business problems and propose solutions.

Business Analyst III Minimum eleven (11) years of experience (with an undergraduate degree) in the field of information technology and business process management. A technical background, whether having worked as a programmer or engineer, or completing a Computer Science degree. Strong knowledge of business analysis methodologies and software development methodologies. Strong affinity towards data analysis and understanding of the capabilities and limitations of technology. Strong communication skills-verbal, written, listening and presentation. Expertise in business process analysis, system analysis and data analysis. Carries tasks or contracts for a single customer and is responsible for technical, management, and cost performance. Performs work in a variety of operational areas or in a single consulting area. Performs competitive sourcing, outsourcing methodologies, value chain analysis, strategic planning, process improvement methodologies, change enablement and management, site-selection, consolidation of operations. Develops training curriculum tailored to meet the unique needs of a particular customer's requirement. Provide guidance to stakeholders on devising effective and efficient approaches to achieve the project objectives. The person will facilitate and coordinate communications of high-level and detailed level requirements, specifications, diagrams, as well as data and process models to project team members. They will also play a key role in the application support activities. Facilitate, track, coordinate and communicate reactive and proactive.

Database Administrator I Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline is required. Minimum two (2) years of relevant experience required. Able to clearly identify goals for data management. Can effectively translate user needs to database design. Has experience in creating database management processes and detailed documentation.

Database Administrator

II

Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline is required. Minimum six (6) years of relevant experience required. Has experience in managing the routine operations and maintenance of databases and ensuring their reliable and efficient performance.

Developer I Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline.

Minimum one (1) year of relevant experience required. Under general direction, designs, implements, and maintains moderately complex databases with respect to the operating system, access methods, access time, device allocation, validation checks, organization, and statistical methods. Maintains database dictionaries and integrates system through database design.

Developer II Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline.

Minimum three (3) years of relevant experience required. Gives general direction regarding the plan to design, implement, and maintain complex databases with respect to the operating system, access methods, access time, device allocation, validation checks, organization, and statistical methods. Leads many development activities on project. Often acts as development team liaison with the team’s project manager.

Developer III Bachelor’s Degree in computer science, electronics engineering or other engineering or technical discipline.

Minimum five (5) years of professional experience in a related field. Analyzes system requirements and design specifications. Develops block diagrams, logic flow charts, and coding structures. Translates detailed design into computer program coded instructions; tests, debugs, and refines the computer program to produce the product required by the written specifications. Documents procedures used throughout the program, allowing it to run as a part of a system, and to make changes as required.

Enterprise Systems Architect I

Minimum six (6) years of experience (with an undergraduate degree) in the field of IT of which at least two years must be hands-on development and at least two years must be senior technical staff member (such as architect or principal/senior engineer). Requires a thorough, all-levels knowledge of complex, multimodular IT systems design, development and integration via various methodologies and technical approaches. Expertise in IT best practices and technology trends. Provides architectural expertise necessary to ensure the optimal technical strategy (short-term and long-term) for a specific program/project, in a specific context. Serves as a senior technical advisor to the client, as well as the technical staff: software engineers, analysts and developers. Provides the client with a comprehensive support pertaining to planning, establishing and sustaining continuous performance of key technological aspects of the program/project.

Enterprise Systems Architect II

Minimum nine (9) years of experience (with an undergraduate degree) in the field of IT of which at least three (3) years must be hands-on development and at least three (3) years must be senior technical staff member (such as architect or principal/senior engineer). Requires a thorough, all-levels knowledge of complex, multi-modular IT systems design, development and integration via various methodologies and technical approaches. Expertise in IT best practices and technology trends. Provides architectural expertise necessary to ensure the optimal technical strategy (short-term and long-term) for a specific program/project, in a specific context. Serves as a senior technical advisor to the client, as well as the technical staff: software engineers, analysts and developers. Provides the client with a comprehensive support pertaining to planning, establishing and sustaining continuous performance of key technological aspects of the program/project.

Enterprise Systems Architect III

Minimum twelve (12) years of experience (with an undergraduate degree) in the field of IT of which at least three years must be hands-on development and at least three years must be senior technical staff member (such as architect or principal/senior engineer). Requires a thorough, all-levels knowledge of complex, multi-modular IT systems design, development and integration via various methodologies and technical approaches. Expertise in IT best practices and technology trends. Provides architectural expertise necessary to ensure the optimal technical strategy (short-term and long-term) for a specific program/project, in a specific context. Serves as a senior technical advisor to the client, as well as the technical staff: software engineers, analysts and developers. Provides the client with a comprehensive support pertaining to planning, establishing and sustaining continuous performance of key technological aspects of the program/project.

Information Assurance/Security Analyst I

Bachelors Degree in Computer Science/Information Systems/ Engineering or related field. Minimum five (5) years of relevant experience required. Analyzes and defines security requirement for computer systems which may include mainframes, workstations, and personal computers. Designs, develops, engineers, and implements solutions that meet security requirements. Provides integration and implementation of the computer system security solution.

Information Assurance/Security Analyst II

Bachelors Degree in Computer Science/Information Systems/ Engineering or related field. Additional technical training preferred. Minimum ten (10) years of relevant experience required. Establishes and satisfies complex system-wide information security requirements based upon the analysis of user, policy, regulatory, and resource demands. Supports customers at the highest levels in the development and implementation of doctrine and policies. Applies know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures.

Information Assurance/Security Manager

Postgraduate Degree in Electrical Engineering, Computer Science, or Information Systems preferred. CISSP preferred. Minimum eight (8) years of experience in the engineering and information technology field and experience in Computer Security/Information Assurance. Demonstrated experience in analytical problem solving, and understanding network protocols, architectures and with IA products and systems. Strong verbal and written communication skills required, with the ability to interact and negotiate system/network requirements with clients. Experience in supporting an Information Assurance (IA) programs, requiring extensive experience in Computer Network Defense (CND), system security design, network architecture, security practices, and IA tools.

Program Manager I Bachelor's Degree in Engineering, Computer Science, Systems, Business or related scientific/technical discipline. Minimum four (4) years of relevant experience required. Supports the project/program manager for a large or complex information technology project or group of tasks. May interact frequently with the client’s representative. Responsibilities may include the creation and updating of a project plan and all artifacts included in that plan. This will involve coordination with senior technical staff on their activities and the impact of this on the project schedule, budget, risk management, progress reporting, etc. Takes direction from the PM responsible for the overall management of the project and shares responsibility with that PM for the quality of the project plan. May be involved in briefing the client’s representative on some aspects of the project.

Program Manager II Bachelor's Degree in Information Technology. Minimum eight (8) years of professional experience in an information technology /information management or related field. Responsible for project oversight and direction. Ensures conformance with work standards; interprets policies, procedures, goals and objectives of the organization. Ensures appropriate resources are applied to the project. Nature of work involves complex information technology project management, strategic and tactical planning, coordination, control, and critical decision-making. Requires experience related to work being performed. May also involve complex technical engineering design and technology architectural tasks.

Program Manager III Minimum fifteen (15) years of experience (with an undergraduate degree) in the field of management and business analysis. Knowledge and ability to manage specialized large-scale, mission-critical enterprise Information Technology and Information Management programs, involving multiple stakeholders, complex integration scenarios, and large project teams with diverse skill sets. Thorough understanding of all strategic and operational aspects of managing a large, complex organization, along with corresponding management methods, methodologies and philosophies. Highly proficient in business-casing, business analysis, financial management, marketing management, as well as personnel management and professional development of large diverse teams of experts/professionals. Capable of successfully applying theoretical/academic concepts of management and administration, as well as the R&D efforts, in concrete contexts of the program. Carries the ultimate responsibility for a complex, large-scale enterprise Information Technology/Information Management program with all its dependencies and constituent projects. Serves as the main point of contact for the client organization in regards to the program and all its performances. Provides the client with a comprehensive support pertaining to planning, establishing and sustaining continuous performance of all key aspects of the program.

Project Manager I Bachelor's Degree in Engineering, Computer Science, Systems, Business or related scientific/technical discipline. Three (3) years of relevant experience required. A Project Manager Jr. must have experience managing Information Technology related projects. Must be well versed in life cycle and project management methodologies. Must have experience in tracking costs, schedule and performance progress.

Must be able to identify and mitigate risks.

Project Manager II Bachelor’s Degree in Engineering, Computer Science, Systems, Business or related scientific/technical discipline. Minimum six (6) years of relevant experience required. Supervises or directly manages and coordinates project through all phases of the systems development life cycle, including planning, requirements analysis, design, development, testing, installation, and evaluation. Responsible for conducting the project in a timely manner, ensuring the quality of work products, maintaining financial soundness of the project, managing interactions, and reporting progress and issues. Ensures conformance with work standards; interprets policies, procedures, and goals and objectives of the organization.

Coordinates work effort with all parties. Reviews work products for quality, completeness, and adherence to design concepts and user requirements. Has significant expertise in managing systems projects.

Responsible for client liaison.

Project Manager III Bachelor's Degree in Engineering, Computer Science, Systems, Business or related scientific/technical discipline. Minimum ten (10) years of relevant experience is required. Supervises or directly manages and coordinates project through all phases of the systems development life cycle, including planning, requirements analysis, design, development, testing, installation, and evaluation. Responsible for conducting the project in a timely manner, ensuring the quality of work products, maintaining financial soundness of the project, managing interactions, and reporting progress and issues. Ensures conformance with work standards; interprets policies, procedures, and goals and objectives of the organization.

Coordinates work effort with all parties. Reviews work products for quality, completeness, and adherence to design concepts and user requirements. Has significant expertise in managing systems projects.

Responsible for client liaison.

Network Engineer I Minimum five (5) years of experience (with an undergraduate degree) in the field of network engineering.

Must experience in computer/network operations, equipment/network maintenance, configuration upgrading or specialized workstation operation activities. Solid engineering skills relating to LAN/WAN design and implementation and normally requires 1 years experience with the following: switching, routing, bridging, hubs, protocols, troubleshooting, and network implementation. Skilled in hands-on installation and troubleshooting of complex networks. Carries responsibilities for information systems and network operations, network management and any ancillary ADP support functions. Previous experience in a LAN or WAN Administration/support role in a client environment necessary. Responsible for building, maintaining and administering computer networks. Troubleshooting hardware and software, providing software support and performing system design and analysis.

Network Engineer II Minimum eight (8) years of experience (with an undergraduate degree) in the field of network engineering.

Specialized experience includes: supervising the operation and maintenance of communications network systems. General experience includes all aspects of communications networks. Previous experience in a LAN or WAN Administration/support role in a client environment necessary. Strong engineering skills relating to LAN/WAN design and implementation and experience with the following: switching, routing, bridging, hubs, protocols, troubleshooting, and network implementation. Skilled in hands-on installation and troubleshooting of complex networks. Carries schedules conversions and cutovers. Oversees network control center. Supervises maintenance of systems. Coordinates with all responsible users and sites.

Supervises staff. Primary responsibility for network implementation work. Generally reports to a Senior Project Manager to work within a team of engineers delivering large implementation projects. Responsible for building, maintaining and administering computer networks. Troubleshooting hardware and software, providing software support and performing system design and analysis.

Network Engineer III Minimum ten (10) years of experience (with an undergraduate degree) in the field of network engineering.

Specialized experience includes: managing a team in the operation and maintenance of communications network systems. General experience includes all aspects of communications networks. Previous experience in a LAN or WAN Administration/support role in a client environment necessary. Strong engineering skills relating to LAN/WAN design and implementation and experience with the following:

switching, routing, bridging, hubs, protocols, troubleshooting, and network implementation. Skilled in hands-on installation and troubleshooting of complex networks. Carries schedules conversions and cutovers. Oversees network control center. Supervises maintenance of systems. Coordinates with all responsible users and sites. Supervises staff. Primary responsibility for network implementation work.

Generally reports to a Senior Project Manager to work within a team of engineers delivering large implementation projects. Responsible for building, maintaining and administering computer networks.

Troubleshooting hardware and software, providing software support and performing system design and analysis.

Subject Matter Expert I Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline is required. Minimum one (1) year of relevant experience required. Has substantial expertise in a specific functional area. May direct analyses of requirements for information systems. May direct the design of adaptations to software. May be knowledgeable in process analysis techniques such as flowcharting, process mapping, benchmarking, and activity-based costing. May have subject matter expertise in areas such as facilitation, organizational development, and change management. May have specific expertise in business or functional areas such as Reliability-Centered Maintenance principles and methodology, or logistics policy development. May have demonstrated experience in configuration management, maintenance planning, supply management, outfitting/fitting out, data management, training, or logistics/configuration information systems.

Subject Matter Expert II Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline is required. Minimum two (2) years of relevant experience required. Provides technical leadership in performing assessment of present levels of cyber security, defines acceptable levels of risk, trains all personnel in proper cyber posture and establishes formal maintenance procedures. Performs privacy impact assessments and provides PII data security and monitoring, and migration strategies. Identifies potential vulnerabilities to cyber and information security using penetration testing and red teams.

Provides technologies for identification, modeling, and predictive analysis of cyber threats. Applies this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area. Plans, recommends, and performs changes. Utilizes an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Assists clients in planning and developing objectives and goals. Supports client objectives while conforming to the client’s operating practices. Works under minimal supervision and independently performs duties of moderate complexity.

Subject Matter Expert III Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline is required. Minimum three (3) years of relevant experience required. Acts as a recognized technical expert in performing assessments of present levels of cyber security, defines acceptable levels of risk, trains all personnel in proper cyber posture and establishes formal maintenance procedures. Performs privacy impact assessments and provides PII data security and monitoring, and migration strategies. Identifies potential vulnerabilities to cyber and information security using penetration testing and red teams.

Provides technologies for identification, modeling, and predictive analysis of cyber threats. Functions as the highest-level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Has a high level of diverse technical and industry experience related to a specific skill set. Keeps abreast of technological developments and industry trends. Performs complex assignments with little guidance.

Systems Administrator I Bachelor's degree in the Computer Science, Engineering, Information Systems, or a related field. Minimum three (3) years of relevant experience required. Responsible for acquisition, installation, maintenance, and usage of the Systems, including LAN/WAN/MAN. Determines best products to meet needs and present results. Manages system performance and maintains system security. Installs network hardware and software. Evaluates, develops, and maintains telecommunications systems. Troubleshoots system problems. Establishes and implements policies, procedures, and standards, and ensures their conformance to information systems objectives. Trains users on system operation. May perform network planning and engineering functions. May be responsible for both local and remote administration of networks.

Systems Administrator II Bachelor's degree in the Computer Science, Engineering, Information Systems, or a related field. Minimum five (5) years of technical experience installing, maintaining, and managing integrated systems, Local Area Networks (LANs), Wide Area Networks (WANs), and Metropolitan Area Networks (MANs). Responsible for acquisition, installation, maintenance, and usage of IT Systems, including LAN/WAN/MAN. Determines best products to meet needs and present results. Manages system performance and maintains system security.

Installs network hardware and software. Evaluates, develops, and maintains IT or telecommunications systems. Troubleshoots system problems. Establishes and implements policies, procedures, and standards, and ensures their conformance to information systems objectives. Trains users on system operation. May perform network planning and engineering functions. May be responsible for both local and remote administration of networks.

Systems Administrator III Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline is required. Minimum six (6) years of relevant experience required. Leads installation of new software releases and system upgrades, evaluates and installs patches, and resolves software related problems.

Coordinates system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity. Has the thorough knowledge to create plans to assure effective management, operations, and maintenance of systems and/or networks. Manages teams of system admins and is able to prioritize work and identify high risk critical problems and dedicate appropriate resources. Has extensive knowledge of a wide variety of systems and networks to include high volume/high availability systems.

Test Engineer I Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline.

Minimum three (3) years of relevant experience required. A member of the technical staff responsible for supporting operational and developmental testing. Responsible for development and execution of test plans and procedures. Assists in development of test master plans with developing contractors and customers. May support both the acquisition and user communities to meet testing needs. May serve as test director of test support team to evaluate and document system capabilities as meeting requirements.

Will provide test planning support to include test resource plans and test concepts. Will determine data collection requirements and methods and implement collection strategy during test conduct.

Test Engineer II Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline.

Minimum four (4) years of relevant experience required. Works in the information technology sector, either in an IT department or as a freelancer. Testers be able to read computer programming languages so they can fix problems with software. They may work alone or in a team with other testers. They usually report to an information technology manager. The tools for testers are computers, software (including that which they test and software programs to help them fix problems in the software that they are testing), telephones, pens and paper, and other typical office supplies. Some software testers actually get to test video games for a living. A software tester must be able to work quickly, as oftentimes they receive the software they are to test not long before the project deadline. This may result in them working after hours or during weekends on some occasions.

Education Substitution Table Required Education Actual Education Credit for Additional

Experience BA/BS PhD 6

BA/BS MA/MS 2

BA/BS MA/MS plus additional certification 4

Substitution at the discretion of the ordering agency.

Due to the availability or limitation of education, occasionally substitution of experience as referenced below for a professional labor