MAS - Diversified Technical Services, Inc. - 47QTCA19D008D

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA

Advantage! ®, a menu-driven database system. The INTERNET address GSA

Advantage! ® is: GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: Information Technology FSC Class:

Contract number: 47QTCA19D008D

Contract period: March 21, 2024- March 20, 2029

Diversified Technical Services, Inc.

121 Interpark BLVD STE 108

San Antonio, TX 78216

Phone Number: 210-341-1980

Website: http://www.dtsi.com

Contract administration source

Eduardo Bravo

Email: bizdev@dtsi.com

Business size: Small Business

For more information on ordering on ordering go to the following website:

https://www.gsa.gov/schedules.

Price list current as of Modification #PS 0023 effective 5/17/2024

*This is the MOST RECENTLY awarded Contractor Initiated Modification and does NOT include any Mass Modifications

Prices Shown Herein are Net (discount deducted)

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Recovery SIN Title

54151S 54151SRC Information Technology Professional Services

54151HACS 54151HACSRC Highly Adaptive Cyber Security Services

518210C 518210CRC Cloud Computing Services

OLM OLMRC Order-Level Materials (OLM’s)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Page 4

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Page 4

2. Maximum order:

54151S: $500,000

518210C: $500,000

54151HACS: $500,000

3. Minimum order: $100

4. Geographic coverage (delivery area): Worldwide

5. Point(s) of production: Same as company address

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. 1%>$300,000

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. 1% Net 15, Net 30

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. (Contractor insert number of days.) As agreed in each task/delivery order

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact

Contractor

10c. Overnight and 2-day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor

11. F.O.B. point(s). Destination

12a. Ordering address(es): Same as company address

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3

13. Payment address(es). Same as company address

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g.

contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/. Not Applicable

23. Unique Entity Identifier (UEI) number. NAAKTL8YENJ8

24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM

GSA Pricing

SIN Labor Category/Service Title

Price Offered to GSA

(including

IFF)

54151S Analyst I $90.90

54151S Analyst II $109.09

54151S Analyst III $127.27

54151S Application Developer I $115.15

54151S Application Developer II $133.33

54151S Application Developer III $151.51

54151S Cloud Developer I $127.27

54151S Cloud Developer II $145.45

54151S Cloud Developer III $163.64

54151S Cloud Engineer I $139.40

54151S Cloud Engineer II $157.58

54151S Cloud Engineer III $175.76

54151S Configuration Manager I $127.27

54151S Configuration Manager II $145.45

54151S Configuration Manager III $163.64

54151S Database Administrator I $96.98

54151S Database Administrator II $115.15

54151S Database Administrator III $133.33

54151S Database Developer I $109.09

54151S Database Developer II $127.27

54151S Database Developer III $145.45

54151S ERP Specialist I $90.90

54151S ERP Specialist II $109.09

54151S ERP Specialist III $127.27

54151S Help Desk Support I $90.90

54151S Help Desk Support II $109.09

54151S Help Desk Support III $127.27

54151S IT Consultant I $115.15

54151S IT Consultant II $133.33

54151S IT Consultant III $151.51

54151S Network Administrator I $96.98

54151S Network Administrator II $115.15

54151S Network Administrator III $133.33

54151S Network Engineer I $133.33

54151S Network Engineer II $151.51

54151S Network Engineer III $169.70

54151S Program Manager $163.64

54151S Project Manager $127.27

54151HACS Information Assurance Subject Matter Expert I $139.40

54151HACS Information Assurance Subject Matter Expert II $157.58

54151HACS Information Assurance Subject Matter Expert III $175.76

54151S Software Engineer I $115.15

54151S Software Engineer II $133.33

54151S Software Engineer III $151.51

54151S Systems Administrator I $96.98

54151S Systems Administrator II $115.15

54151S Systems Administrator III $133.33

54151S Systems Engineer I $133.33

54151S Systems Engineer II $151.51

54151S Systems Engineer III $169.70

54151S Technology SME I $139.40

54151S Technology SME II $157.58

54151S Technology SME III $175.76

54151S Virtualization Engineer I $103.03

54151S Virtualization Engineer II $121.21

54151S Virtualization Engineer III $139.40

54151S Web Developer I $84.85

54151S Web Developer II $103.03

54151S Web Developer III $121.21

54151S Technical Writer $109.09

518210C Cloud Software Engineer $85.66

518210C Cloud Solutions Engineer $84.06

Labor Category Descriptions

Analyst I Works with multiple IT Departments/sources to research, collect, identify and report software or system requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. Critically evaluates information gathered, reconcile conflicts; decomposes high-level information into detail functional and development or system requirements. Assist IT project managers with project plan, version scopes and timelines. Work with development or systems team to implement requirements related to IT projects. Can solve simple problems, and most often will require directional supervision provided by more experienced personnel.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Analyst II Works with multiple IT Departments/sources to research, collect, identify, and report software or system requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. Critically evaluates information gathered, reconcile conflicts; decomposes high-level information into detail functional and development or system requirements. Assist IT project managers with project plan, version scopes and timelines. Work with development or systems team to implement requirements related to IT projects. Can solve more complex problems with minimal supervision.

Minimum Years of Experience: 5

Analyst III Works with multiple IT Departments/sources to research, collect, identify, and report software or system requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. Critically evaluates information gathered, reconcile conflicts; decomposes high-level information into detail functional and development or system requirements. Assist IT project managers with project plan, version scopes and timelines. Work with development or systems team to implement requirements related to IT projects. Can solve all problems with no supervision required. Shall supervise junior personnel.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

Application Developer I

Plans, designs, and implements various technology products, or enhance computer programs. This individual applies knowledge of software and programming to develop and test computer systems and produce the necessary outcome for clients, The Application Developer may draft technical white papers to better understand the technology behind them, and to provide instructions that help the client better understand the nature and applications of a specific product. Level 1 performs more routine aspects of this position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Application Developer II Plans, designs, and implements various technology products, or enhance computer programs. This individual applies knowledge of software and programming to develop and test computer systems and produce the necessary outcome for clients, The Application Developer may draft technical white papers to better understand the technology behind them, and to provide instructions that help the client better understand the nature and applications of a specific product. Level II performs more varied and difficult tasks compared to level I, yet has less autonomy than Level III Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Application Developer III Plans, designs, and implements various technology products, or enhance computer programs. This individual applies knowledge of software and programming to develop and test computer systems and produce the necessary outcome for clients, The Application Developer may draft technical white papers to better understand the technology behind them, and to provide instructions that help the client better understand the nature and applications of a specific product. Level III is competent in subject matter and concepts and may lead individuals to assist in the work.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

Cloud Developer I Cloud developer must have the skills to continue hands-on development activities. The Cloud Developer will be implementing prototypes using new technologies and innovative techniques, This individual will research, architect, develop and/or modify enterprise-wide systems and/or applications software including DevOps, security, and data analytical solutions, He/she will be involved in planning of system and development deployments as well as meeting software compliance standards with a particular focus involving integrations and data analytics solutions this individual must be well versed in DevOps using industry standards and open source resources. Level I perform more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Cloud Developer II Cloud developer must have the skills to continue hands-on development activities. The Cloud Developer will be implementing prototypes using new technologies and innovative techniques, This individual will research, architect, develop and/or modify enterprise-wide systems and/or applications software including DevOps, security, and data analytical solutions, He/she will be involved in planning of system and development deployment as well as meeting software compliance standards with a particular focus involving integrations and data analytics solutions this individual must be well versed in DevOps using industry standards and open source resources. Level II performs more varied and difficult tasks compared to Level I , yet has less autonomy than Level III.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Cloud Developer III Cloud developer must have the skills to continue hands-on development activities. The Cloud Developer will be implementing prototypes using new technologies and innovative techniques, This individual will research, architect, develop and/or modify enterprise-wide systems and/or applications software including DevOps, security, and data analytical solutions, He/she will be involved in planning of system and development deployment as well as meeting software compliance standards with a particular focus involving integrations and data analytics solutions this individual must be well versed in DevOps using industry standards and open source resources. Level III is competent in subject matter and concepts and may lead individuals to assist in the work.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

Cloud Engineer I Cloud Engineer will participate in the creation and maintenance of development, test and production environments with a goal of high availability, fault tolerance and scalability. Responsible for implementing continuous integration and deployment of code to cloud hosted environments to accelerate development and reduce manual effort. Level I perform more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Cloud Engineer II Cloud Engineer will participate in the creation and maintenance of development, test, and production environments with a goal of high availability, fault tolerance and scalability. Responsible for implementing continuous integration and deployment of code to cloud hosted environments to accelerate development and reduce manual effort. Level II performs more varied and difficult tasks compared to Level I yet has less autonomy than Level III.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Cloud Engineer III Cloud Engineer will participate in the creation and maintenance of development, test and production environments with a goal of high availability, fault tolerance and scalability. Responsible for implementing continuous integration and deployment of code to cloud hosted environments to accelerate development and reduce manual effort. Level III is competent in subject matter and concepts and may lead individuals to assist in the work.

Minimum Education: Bachelor’s degree

Configuration Manager I

Provide configuration/data management, data modeling and configuration control. May also perform software component configuration, analysis, software monitoring, and performance optimization. Level I perform more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Configuration Manager II Provide configuration/data management, data modeling and configuration control. May also perform software component configuration, analysis, software monitoring, and performance optimization. Level II performs more varied and difficult tasks compared to Level I yet has less autonomy than Level III.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Configuration Manager III Provide configuration/data management, data modeling and configuration control. May also perform software component configuration, analysis, software monitoring, and performance optimization. Level III is competent in subject atter and concepts and may lead individuals assisting in the work.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

Database Administrator I The database administrator administers the organization's databases, using database management system to organize and store data. The Database Administrator ascertains user requirements, creates computer databases, and tests and coordinates changes. This individual interacts with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data required to develop and maintain integrated databases, Level I perform more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Database Administrator II The database administrator administers the organization's databases, using database management system to organize and store data. The Database Administrator ascertains user requirements, creates computer databases, and tests and coordinates changes. This individual interacts with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data required to develop and maintain integrated databases, Level II performs more varied and difficult tasks compared to Level I yet has less autonomy than Level III.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Database Administrator III The database administrator administers the organization's databases, using database management system to organize and store data. The Database Administrator ascertains user requirements, creates computer databases, and tests and coordinates changes. This individual interacts with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data required to develop and maintain integrated databases, Level III is competent in subject matter and concepts and may lead individuals assisting in the work.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

Database Developer I Provides technical expertise in the design and use of DBMS on an enterprise-wide basis. Evaluate and recommend available DBMS products to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications. Design large DBMS systems for enterprise-wide solutions and supervise others in the development of large database applications. Level I perform more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Database Developer II Provides technical expertise in the design and use of DBMS on an enterprise-wide basis. Evaluate and recommend available DBMS products to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications. Design large DBMS systems for enterprise-wide solutions and supervise others in the development of large database applications. Level II performs more varied and difficult tasks compared to Level I yet has less autonomy than Level III.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Database Developer III Provides technical expertise in the design and use of DBMS on an enterprise-wide basis. Evaluate and recommend available DBMS products to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications. Design large DBMS systems for enterprise-wide solutions and supervise others in the development of large database applications. Level III is competent in subject matter and concepts and may lead individuals to assist in the work.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

ERP Specialist I The Enterprise Resource Planning (ERP) Specialist shall assist with implementation and ongoing maintenance of the ERP system; test ERP layouts to ensure the system is meeting the customer's needs; and customize and configure workflow to facilitate ERP integration with other applications. The ERP Specialist will report to a supervisor and may have some management responsibilities. This position requires significant knowledge and professional discretion to achieve the position goals, Skilled in Microsoft SharePoint and other ERP tools. Level I perform more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

ERP Specialist II The Enterprise Resource Planning (ERP) Specialist shall assist with implementation and ongoing maintenance of the ERP system; test ERP layouts to ensure the system is meeting the customer's needs; and customize and configure workflow to facilitate ERP integration with other applications. The ERP Specialist will report to a supervisor and may have some management responsibilities. This position requires significant knowledge and professional discretion to achieve the position goals, Skilled in Microsoft SharePoint and other ERP tools. Level II performs more varied and difficult tasks compared to Level I; yet has less autonomy than Level III.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

ERP Specialist III The Enterprise Resource Planning (ERP) Specialist shall assist with implementation and ongoing maintenance of the ERP system; test ERP layouts to ensure the system is meeting the customer's needs; and customize and configure workflow to facilitate ERP integration with other applications. The ERP Specialist will report to a supervisor and may have some management responsibilities. This position requires significant knowledge and professional discretion to achieve the position goals, Skilled in Microsoft SharePoint and other ERP tools. Level III is competent in subject matter and concepts and may lead individuals assisting in the work.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

Help Desk Support I Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. Specialized experience includes knowledge of PC operating systems, e.g. DOS, Windows as well as networking and mail standards and work on a help desk. Responds to and diagnoses problems through discussion with users. Ensures a timely process through which problems are controlled. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems, Responds to telephone calls, email and personnel requests for technical support.

Documents, tracks, and monitors the problem to ensure a timely resolution. Level I perform more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Help Desk Support II Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. Specialized experience includes knowledge of PC operating systems, e.g. DOS, Windows as well as networking and mail standards and work on a help desk. Responds to and diagnoses problems through discussion with users. Ensures a timely process through which problems are controlled. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems, Responds to telephone calls, email and personnel requests for technical support.

Documents, tracks, and monitors the problem to ensure a timely resolution. Level II performs more varied and difficult tasks compared to Level I yet has less autonomy than Level III.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Help Desk Support III Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. Specialized experience includes knowledge of PC operating systems, e.g. DOS, Windows as well as networking and mail standards and work on a help desk. Responds to and diagnoses problems through discussion with users. Ensures a timely process through which problems are controlled. Provides support to end users on a variety of issues. Identifies, researches and resolves technical problems, Responds to telephone calls, email and personnel requests for technical support.

Documents, tracks, and monitors the problem to ensure a timely resolution. Level IIi is competent in subject matter and concepts and may lead individuals assisting in the work.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

IT Consultant I Professional providing General IT assistance to help customers achieve a specific solution related to the organization's utilization of information technology products and services. Demonstrates exceptional oral and written communication skills. Can perform minor tasks under supervision.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

IT Consultant II Professional providing General IT assistance to help customers achieve a specific solution related to the organization's utilization of information technology products and services. Demonstrates exceptional oral and written communication skills. Can perform more complex tasks under minimal supervision.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

IT Consultant III Professional providing General IT assistance to help customers achieve a specific solution related to the organization's utilization of information technology products and services. Demonstrates exceptional oral and written communication skills. Can perform all tasks with no supervision required.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

Network Administrator I Sets up, configures, and supports internal and/or external networks. Develop and maintain all systems, applications, security, and network configurations. Troubleshoots network performance issues and creates and maintains a disaster recovery plan. Recommends upgrades, patches, and new applications and equipment.

Provides technical support and guidance to users. Familiar with a variety of the field's concepts, practices, and procedures. Level I perform more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Network Administrator II Sets up, configures, and supports internal and/or external networks. Develop and maintains all systems, applications, security, and network configurations. Troubleshoots network performance issues and creates and maintains a disaster recovery plan. Recommends upgrades, patches, and new applications and equipment.

Provides technical support and guidance to users. Familiar with a variety of the field's concepts, practices, and procedures. Level II performs more varied and difficult tasks compared to Level I yet has less autonomy than Level III.

Minimum Years of Experience: 5

Network Administrator III Sets up, configures, and supports internal and/or external networks. Develop and maintain all systems, applications, security, and network configurations. Troubleshoots network performance issues and creates and maintains a disaster recovery plan. Recommends upgrades, patches, and new applications and equipment.

Provides technical support and guidance to users. Familiar with a variety of the field's concepts, practices, and procedures. Level III is competent in subject matter and concepts and may lead individuals to assist in the work.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

Network Engineer I Applies extremely complex networking concepts in the analysis, study, and design of data networks. Analyzes network characteristics (e.g. traffic, connect time, transmission speeds, packet sizes, and throughput) and recommends procurement, removals, and modifications to network components. Designs and optimizes network topologies and site configurations. Plans and supervises installations, transitions, and cutovers of network components and capabilities. Reviews existing network designs and capabilities with the goal of making refinements, reducing operating overhead, enhancing network throughout, and improving current network topologies. Level I perform more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Network Engineer II Applies extremely complex networking concepts in the analysis, study, and design of data networks. Analyzes network characteristics (e.g. traffic, connect time, transmission speeds, packet sizes, and throughput) and recommends procurement, removals, and modifications to network components. Designs and optimizes network topologies and site configurations. Plans and supervises installations, transitions, and cutovers of network components and capabilities. Reviews existing network designs and capabilities with the goal of making refinements, reducing operating overhead, enhancing network throughout, and improving current network topologies. Level II performs more varied and difficult tasks compared to Level I yet has less autonomy than Level III.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Network Engineer III Applies extremely complex networking concepts in the analysis, study, and design of data networks. Analyzes network characteristics (e.g. traffic, connect time, transmission speeds, packet sizes, and throughput) and recommends procurement, removals, and modifications to network components. Designs and optimizes network topologies and site configurations. Plans and supervises installations, transitions, and cutovers of network components and capabilities. Reviews existing network designs and capabilities with the goal of making refinements, reducing operating overhead, enhancing network throughout, and improving current network topologies. Level III is competent in subject matter and concepts and may lead individuals to assist in the work.

Program Manager Provides program management for multiple projects. Prepares project implementation plan, coordinates project activities, monitors project milestones, and provides progress reports. Responsible for all aspects of performance (i.e. technical, contractual, administrative, financial). Consults with the customer to ensure adherence to contractual obligations, establishes and maintains technical and financial reports to show progress of projects to management and customers, organizes and assigns responsibilities to subordinates, and oversees the completion of all assigned tasks. Performs overall management of contract support operations, possibly involving multiple projects and groups of personnel at multiple locations. Organizes, directs, and coordinates the multiple locations. Organizes, directs, and coordinates the planning and production of all contract support activities. Able to manage all programs with no supervision required.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

Project Manager Responsible for assisting the management of small to mid-sized projects. Assists in preparing implementation plan, coordinates activities, monitors milestones, and provides progress reports. Creation and management of project information related to contractual requirement and cost for submittal to the program manager for review and approval. Must have rudimentary understanding of accounting, management, and contract principles. Performs day-to-day management of assigned delivery order projects that involve teams of data processing and other information system and management professionals who have previously been involved in analyzing, designing, integrating, testing, documenting, converting, extending, and implementing automated information and telecommunications systems. Demonstrates proven skills in those technical areas addressed by the delivery order to be managed. Organizes, directs, and coordinates the planning and production of all activities associated with assigned delivery order projects. Demonstrates writing and oral communication skills.

Able to manage more complex projects with no supervision required.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Information Assurance Subject Matter Expert I Has advanced understanding of area of expertise related to Information Assurance disciplines. Provides expert consultative support to a functional technical area of the project. Develops solutions to complex problems.

Works closely with the team to identify the best solution to organizational, process or technical issues. Familiar with a specific field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Information Assurance Subject Matter Expert II Has advanced understanding of area of expertise related to Information Assurance disciplines. Provides expert consultative support to a functional technical area of the project. Develops solutions to complex problems.

Works closely with the team to identify the best solution to organizational, process or technical issues. Familiar with a specific field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals.

Information Assurance Subject Matter Expert III Has advanced understanding of area of expertise related to Information Assurance disciplines. Provides expert consultative support to a functional technical area of the project. Develops solutions to complex problems.

Works closely with the team to identify the best solution to organizational, process or technical issues. Familiar with a specific field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 15

Software Engineer I Develops and customizes application servers and toolsets to enhance business processes, including workflow development, knowledge and data management. Research, test and report capabilities of technology products, application server and toolsets, with business analysts to map business and functional requirements. Develops and applies departmental and organization-wide business modernization and process improvements models for use in designing and customizing integrated, shared application servers and knowledge and data management systems. Analyzes and resolves application software and toolset issues. Relies on experience and judgement to plan and accomplish goals. Can solve simple problems, and most often times will require direct supervision provided by more experienced personnel.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Software Engineer II Develops and customizes application servers and toolsets to enhance business processes, including workflow development, knowledge and data management. Research, test and report capabilities of technology products, application server and toolsets, with business analysts to map business and functional requirements. Develops and applies departmental and organization-wide business modernization and process improvements models for use in designing and customizing integrated, shared application servers and knowledge and data management systems. Analyzes and resolves application software and toolset issues. Relies on experience and judgement to plan and accomplish goals. Can complete tasks of intermediate complexity alone and may only require supervision provided by more experienced personnel for more complex problems.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Software Engineer III Develops and customizes application servers and toolsets to enhance business processes, including workflow development, knowledge and dta management. Research, test and report capabilities of technology products, application server and toolsets, with business analysts to map business and functional requirements. Develops and applies departmental and organization-wide business modernization and process improvements models for use in designing and customizing integrated, shared application servers and knowledge and data management systems. Analyzes and resolves application software and toolset issues. Relies on experience and judgement to plan and accomplish goals. Can complete all tasks with no supervision required. Shall supervise junior personnel.

Minimum Education: Bachelor’s degree

Systems Administrator I

Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems, performs system backups and recover. Maintains data files and monitors system configuration to ensure data integrity. Has knowledge of commonly used concepts, practices and procedures with a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Level I perform more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Systems Administrator II Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems, performs system backups and recover. Maintains data files and monitors system configuration to ensure data integrity. Has knowledge of commonly used concepts, practices, and procedures with a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Level Ii performs more varied and difficult tasks compared to Level I yet has less autonomy than Level III.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Systems Administrator III Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems, performs system backups and recover. Maintains data files and monitors system configuration to ensure data integrity. Has knowledge of commonly used concepts, practices and procedures with a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Level III is competent in subject matter and concepts and may lead individuals to assist in the work.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

Systems Engineer I Provides analysis related to the design, development, and integration of hardware, software, man-machine interfaces, and all system level requirements to provide an integrated IT solution. Develops integrated system test requirement, strategies, devices, and systems. Directs overall system level testing. Level I perform more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Systems Engineer II Provides analysis related to the design, development, and integration of hardware, software, man-machine interfaces, and all system level requirements to provide an integrated IT solution. Develops integrated system test requirement, strategies, devices, and systems. Directs overall system level testing. Level II performs more varied and difficult tasks compared to Level I yet has less autonomy than Level III.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Systems Engineer III Provides analysis related to the design, development, and integration of hardware, software, man-machine interfaces, and all system level requirements to provide an integrated IT solution. Develops integrated system test requirement, strategies, devices, and systems. Directs overall system level testing. Level III is competent in subject matter and concepts and may lead individuals assisting in the work.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

Technology SME I Applies subject matter knowledge to include but not limited to high-level analysis, collection, IT assessment, design, IT development, IT modeling, IT simulation, IT integration, installation, documentation and implementation in resolving problems, Level I performs more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Technology SME II Applies subject matter knowledge to include but not limited to high-level analysis, collection, IT assessment, design, IT development, IT modeling, IT simulation, IT integration, installation, documentation and implementation in resolving problems, Level II performs more varied and difficult tasks compared to Level I, yet has less autonomy than Level III.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

Technology SME III Applies subject matter knowledge to include but not limited to high-level analysis, collection, IT assessment, design, IT development, IT modeling, IT simulation, IT integration, installation, documentation, and implementation in resolving problems, Level III is competent in subject matter and concepts and may lead individuals assisting in the work.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 15

Virtualization Engineer I This person shall be experienced with implementing server and desktop virtualization solutions, including various replication and disaster recovery technologies, along with broad skills in other supporting enterprise technologies. Designs and defines system architecture for new or existing computer systems. Performs complex systems development and design work that may include log design, I/O design, firmware development, model formulation, manufacturing, and development cost projections., computer architecture analysis and design and analog or digital systems engineering. Performs systems modeling, simulation of system additions and/or enhancements and makes recommendations to management and/or clients Plans and directs upgrades of operating systems and designs systems enhancements. Develops documentation on new or existing systems.

Develops and directs tests to ensure systems meet documented user requirements. Level I perform more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Virtualization Engineer II This person shall be experienced with implementing server and desktop virtualization solutions, including various replication and disaster recovery technologies, along with broad skills in other supporting enterprise technologies. Designs and defines system architecture for new or existing computer systems. Performs complex systems development and design work that may include log design, I/O design, firmware development, model formulation, manufacturing, and development cost projections., computer architecture analysis and design and analog or digital systems engineering. Performs systems modeling, simulation of system additions and/or enhancements and makes recommendations to management and/or clients Plans and directs upgrades of operating systems and designs systems enhancements. Develops documentation on new or existing systems.

Develops and directs tests to ensure systems meet documented user requirements. Level II performs more varied and difficult tasks compared to Level I yet has less autonomy than Level III.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Virtualization Engineer III This person shall be experienced with implementing server and desktop virtualization solutions, including various replication and disaster recovery technologies, along with broad skills in other supporting enterprise technologies. Designs and defines system architecture for new or existing computer systems. Performs complex systems development and design work that may include log design, I/O design, firmware development, model formulation, manufacturing, and development cost projections., computer architecture analysis and design and analog or digital systems engineering. Performs systems modeling, simulation of system additions and/or enhancements and makes recommendations to management and/or clients Plans and directs upgrades of operating systems and designs systems enhancements. Develops documentation on new or existing systems.

Develops and directs tests to ensure systems meet documented user requirements. Level III is competent in subject matter and concepts and may lead individuals to assist in the work.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 10

Web Developer I Responsible for designing, developing, and debugging web sites and web-based applications utilizing various technologies. Skill to design, develop and manage application databases. Create and maintain all documents during the lifecycle of the project. Level I perform more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 1

Web Developer II Responsible for designing, developing, and debugging web sites and web-based applications utilizing various technologies. Skill to design, develop and manage application databases. Create and maintain all documents during the lifecycle of project. Level II performs more varied and difficult tasks compared to level I yet has less autonomy than level III.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Web Developer III Responsible for designing, developing, and debugging web sites and web-based applications utilizing various technologies. Skill to design, develop and manage application databases. Create and maintain all documents during the lifecycle of the project. Level III is competent in subject matter and concepts and may lead individuals to assist in the work.

Technical Writer Works with management, technical personnel, authors, and subject matter experts to define documentation content, guidelines, specifications, and development schedules. Prepares required documentation in an appropriate format. Adheres to required configuration management or quality assurance standards of associated IT projects. Analyzes the data and user requirements to ensure that documentation is clear, concise and valid. Ensures that documents follow the appropriate style guide.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Cloud Software Engineer The Cloud Software Engineer (CSE) provides knowledge in design, architecture, and development in a cloud environment. The CSE utilizes cloud infrastructure tools to develop and support large cloud systems via all phases of the software development lifecycle. The cloud infrastructure tools typically encompass programming languages, libraries and services supported by the contractor. The CSE may provide technical direction to IT support staff. The CSE may establish multi-platform versions of the software package. The CSE may write tests for existing software and create code to ensure compatibility and stability of the domain. The CSE may have a supervisory role for IT staff.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 5

Cloud Solutions Engineer The Cloud Solutions Engineer (CDSE) provides leadership in assessment of the existing infrastructure of a business and research solutions for moving different functions (e.g. database storage) to a cloud-based system.

The CDSE effectively communicates the value proposition of the cloud to potential customers. The CDSE will utilize the assessment to develop plans for development and support of scalable software solutions deployed to the cloud. Leads engineer-client interactions and product demonstrations. Communicates client concerns to engineering team and potential product improvements to clients.

Minimum Years of Experience: 7

Applicable Education Substitutions:

Associate degree = 2 years relevant experience

Bachelor’s Degree = 4 years relevant experience

Master’s Degree = 6 years relevant experience

PHD = 8 years relevant experience

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple

Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101,

22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for

SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.