MAS - Syneren Technologies Corporation - 47QTCA19D007L

Phone: 571-970-3663 Fax: 571-970-3655 Email: info@syneren.com

Syneren Technologies Corporation

Woman Owned Small Business www.syneren.com

Email: info@syneren.com

GSA Contract number: 47QTCA19D007L

Base period: 3/14/2024 to 3/13/2029

Awarded Special Item Number(s):

SIN 54151S INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

SIN 54151HACS HIGHLY ADAPTIVE CYBERSECURITY SERVICES

SIN 518210C CLOUD AND CLOUD RELATED IT PROFESSIONAL SERVICES

SIN ANCILLARY ANCILLARY SUPPLIES AND/OR SERVICES

SIN OLM (previous: SIN 70-500) ORDER LEVEL MATERIALS (OLM) (FOR SPECIFYING ODC’S) FPDS CODE D301

IT FACILITY OPERATION AND MAINTENANCE

FPDS Code D301 IT Facility Operation and Maintenance FPDS Code D302 IT Systems Development Services FPDS Code D306 IT Systems Analysis Services FPDS Code D307 Automated Information Systems Design and Integration Services FPDS Code D308 Programming Services FPDS Code D310 IT Backup and Security Services FPDS Code D311 IT Data Conversion Services FPDS Code D313 Computer Aided Design/Computer Aided Mfg. (CAD/CAM) Services FPDS Code D316 IT Network Management Services FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified

SIN 54151HEAL HEALTH IT

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software, and/or professional services, and cannot be purchased separately.

Note 2: Offerors and Agencies are advised that the Multiple Award Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

mailto:info@syneren.com http://www.syneren.com/ mailto:info@syneren.com

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performed by the publisher or manufacturer or one of their authorized agents.

541330ENG ENGINEERING SERVICES

541380 TESTING LABORATORIES

541611 ADMINISTRATIVE MANAGEMENT

541715 RESEARCH AND DEVELOPMENT IN THE PHYSICAL, ENGINEERING, AND LIFE SCIENCES (EXCEPT

NANOTECHNOLOGY AND BIOTECHNOLOGY)

541420 INDUSTRIAL DESIGN SERVICES

SIN 54151HACS LABOR CATEGORIES

-Year 6 -Year 7 -Year 8 -Year 9 -Year 10

SIN Labor Category 3/14/2024- 3/13/2025

3/14/2025- 3/13/2026

3/14/2026- 3/13/2027

3/14/2027- 3/13/2028

3/14/2029- 3/13/2030

54151HACS Cyber Security Specialist I $124.25 $127.98 $131.82 $135.77 $139.84

54151HACS Cyber Security Specialist II $145.16 $149.51 $153.99 $158.62 $163.38 54151HACS Cyber Security Specialist III $159.04 $163.82 $168.74 $173.79 $179.00 54151HACS Quality Assurance Specialist $124.25 $127.98 $131.82 $135.77 $139.84

SIN Labor Category Labor Category Description Education Years of Experience

Education Substitution

54151HACS

Cyber Security Specialist I

Cyber Security Specialist I Ensures compliance with NIST ATO RMF process, performs and analyzes security scans, performs penetration testing and incident response, tracks POAMs, and ensures security of systems and applications in the enterprise. Analyzes information security systems and applications and recommends and develops security measures to protect information against unauthorized modification or loss. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Associates

N/A

Cyber Security Specialist II

Cyber Security Specialist II Ensures compliance with NIST ATO RMF process, performs and analyzes security scans, performs penetration testing and incident response, tracks POAMs, and ensures security of systems and applications in the enterprise. Responsible for developing and managing Information Systems security, including disaster recovery, database protection and software development. Analyzes information security systems and applications and recommends and develops security measures to protect information against unauthorized modification or loss. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Bachelors

4 Years of additional professional experience

Cyber Security Specialist III

Cyber Security Specialist III Ensures compliance with NIST ATO RMF process, performs and analyzes security scans, performs penetration testing and incident response, tracks POAMs, and ensures security of systems and applications in the enterprise. Ensures that all system platforms are functional and secure. Works with upper management to determine acceptable level of risk for enterprise computing platforms. Familiar with a variety of the field's concepts, practices, and procedures.

Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. Very likely directs and leads others. Works under general supervision. Typically reports to a manager or head of a unit/department.

SIN 518210C LABOR CATEGORIES

SIN Labor Category 3/14/2024- 3/13/2025

3/14/2025- 3/13/2026

3/14/2026- 3/13/2027

3/14/2027- 3/13/2028

3/14/2029- 3/13/2030

518210C Cloud Consultant $209.22 $215.50 $221.96 $228.62 $235.49 518210C Cloud Subject Matter Expert $138.10 $142.24 $146.51 $150.90 $155.43 518210C Cloud Technical Lead $170.18 $175.28 $180.54 $185.96 $191.55

Cyber Quality Assurance Specialist

Cyber Quality Assurance Specialist Responsible for assisting with all activities involving quality assurance and compliance with applicable regulatory requirements;

conducts audits and reviews/analyzes data and documentation. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks.

Works under general supervision. Relies on instructions and pre-established guidelines to perform the functions of the job., but a certain degree of creativity and latitude is required. Typically reports to a supervisor or manager.

experience

SIN Labor Category Labor Category Description Education Years of Experience

518210C

Cloud Consultant

Analyze user needs to determine cloud functional requirements and define problems and develop plans and requirements in the subject matter area for moderately complex to complex systems related to information systems architecture, networking;

telecommunications, automation, communications protocols, risk management/electronic analysis, software, lifecycle management, software development methodologies, and modeling and simulation. Perform functional allocation to identify required tasks and their interrelationships.

Cloud Subject Matter Expert

Provide cloud technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation and implementation advice on moderately complex problems that require an appropriate level of knowledge of the subject matter for effective implementation.

Cloud Technical Lead

Provide leadership in cloud technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation and implementation advice on moderately complex problems that require an appropriate level of knowledge of the subject matter for effective implementation.

experience

SIN 54151HEAL HEALTH LABOR CATEGORIES

-Year 6 -Year 7 -Year 8 -Year 9 -Year 10

SIN Labor Category 3/14/2024- 3/13/2025

3/14/2025- 3/13/2026

3/14/2026- 3/13/2027

3/14/2027- 3/13/2028

3/14/2029- 3/13/2030

54151HEAL Health Configuration Management Specialist

$76.17 $78.46 $80.82 $83.24 $85.74

54151HEAL Health Help Desk Specialist $70.82 $72.95 $75.13 $77.39 $79.71 54151HEAL Health Project Manager – Level II $138.22 $142.37 $146.64 $151.04 $155.58 54151HEAL Health Quality Assurance Manager $95.49 $98.35 $101.30 $104.34 $107.48 54151HEAL Health Subject Matter Expert –

Level II $137.57 $141.70 $145.95 $150.34 $154.85

54151HEAL

Health Configuration Management Specialist

Provide healthcare configuration management planning. Describe provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulate the change process so that only approved and validated changes are incorporated into product documents and related software.

Health Help Desk Specialist

Provide phone, email, web, and in-person support to healthcare users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems.

Health Project Manager – Level II

Typically oversee all aspects of the healthcare project, leading a team on large projects or a significant segment of large and complex projects. Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provide applications systems analysis and long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources.

Health Quality Assurance Manager

Establish and maintain a process for evaluating healthcare software and associated documentation. Determine the resources required for quality control. Maintain the level of quality throughout the health IT system software life cycle. Conduct formal and informal reviews at pre-determined points throughout the development life cycle.

Health Subject Matter Expert – Level II

Analyze user needs to determine functional requirements and define problems and develop plans and requirements in the subject matter area for moderately complex to complex systems related to Healthcare IT information systems architecture, networking;

telecommunications, heath automation, communications protocols, risk management/electronic analysis, software, lifecycle management, software development methodologies, and modeling and simulation. Perform functional allocation to identify required tasks and their interrelationships. Identify resources required for each task.

Possess requisite knowledge and expertise so recognized in the professional community that the government is able to qualify the individual as an expert in the field for an actual task order. Demonstrate exceptional oral and written communication skills.

experience

SIN ANCILLARY LABOR CATEGORIES

-Year 6 -Year 7 -Year 8 -Year 9 -Year 10

SIN Labor Category 3/14/2024- 3/13/2025

3/14/2025- 3/13/2026

3/14/2026- 3/13/2027

3/14/2027- 3/13/2028

3/14/2029- 3/13/2030

ANCILLARY Administrative Assistant – Level I**

$62.39 $64.26 $66.19 $68.17 $70.22

ANCILLARY Administrative Assistant – Level II**

$86.96 $89.57 $92.26 $95.03 $97.88

ANCILLARY Cost Analyst – Level I** $78.67 $81.03 $83.46 $85.95 $88.53 ANCILLARY Cost Analyst – Level II** $110.51 $113.82 $117.24 $120.76 $124.38 ANCILLARY Data Entry Clerk $51.47 $53.01 $54.60 $56.24 $57.92 ANCILLARY General Clerk – Level I** $49.61 $51.10 $52.63 $54.22 $55.84 ANCILLARY General Clerk – Level II** $68.71 $70.77 $72.90 $75.08 $77.34 ANCILLARY General Clerk – Level III** $90.76 $93.48 $96.28 $99.17 $102.15 ANCILLARY Project Control Specialist** $104.81 $107.95 $111.18 $114.52 $117.95

(See Next Page)

Experience

ANCILLARY

Administrative Assistant – Level I

Provide administrative support specifically dedicated to the requirements of the project team. Plan and produce correspondence, reports, proposals, memos, and other documentation using a personal computer. Operate spreadsheet software such as Excel to produce finished documents. Proofread completed documents. Provide copying and production support as needed.

High School

Administrative Assistant – Level II

Provide administrative support specifically dedicated to the requirements of the project team. Perform a wide range of clerical and administrative duties including, for example, typing, filing, tracking of time records, word processing, dictation, and composition of correspondence. Commensurate experience and education.

Cost Analyst – Level I

Perform functional economic analysis to evaluate the costs of alternative ways to accomplish functional objectives, analyze investment costs, benefits, and risks as a net change to the functional baseline cost, and the cost of doing business now and in the future, ensuring that cross functional, security, and other integration issues are addressed.

Cost Analyst – Level II

Perform complex functional economic analysis to evaluate the costs of alternative ways to accomplish functional objectives, analyze investment costs, benefits, and risks as a net change to the functional baseline cost, and the cost of doing business now and in the future, ensuring that cross functional, security, and other integration issues are addressed.

Data Entry Clerk

Perform data entry via on-line data terminal, key-to-tape, key-to-disk, or similar device.

Verify data entered, where applicable.

professional

SIN 54151S LABOR CATEGORIES

SIN Labor Category 3/14/2024- 3/13/2025

3/14/2025- 3/13/2026

3/14/2026- 3/13/2027

3/14/2027- 3/13/2028

3/14/2029- 3/13/2030

54151S Application Engineer – Level I $110.98 $114.31 $117.73 $121.27 $124.91 54151S Application Engineer – Level II $149.13 $153.60 $158.21 $162.95 $167.84 54151S Application Programmer – Level I $86.29 $88.88 $91.55 $94.30 $97.13 54151S Application Programmer – Level II $110.98 $114.31 $117.73 $121.27 $124.91 54151S Application Systems Analyst $110.98 $114.31 $117.73 $121.27 $124.91 54151S Applications Programmer – Level

III

$149.13 $153.60 $158.21 $162.95 $167.84

54151S Business Analyst – Level I $83.73 $86.24 $88.83 $91.49 $94.23 54151S Business Analyst – Level II $135.60 $139.67 $143.86 $148.17 $152.61 54151S Business Analyst – Level III $148.21 $152.65 $157.24 $161.95 $166.81 54151S Business Process Reengineering

Specialist – Level I $86.29 $88.88 $91.55 $94.30 $97.13

54151S Business Process Reengineering Specialist – Level II

$117.04 $120.54 $124.16 $127.89 $131.73

54151S Business Process Reengineering Specialist – Level III

$148.21 $152.65 $157.24 $161.95 $166.81

54151S Chief Information Security Officer $218.89 $225.46 $232.22 $239.18 $246.36 54151S Computer Security System

Specialist – Level I $110.51 $113.82 $117.24 $120.76 $124.38

54151S Computer Security System Specialist – Level II

$160.81 $165.63 $170.60 $175.72 $180.99

54151S Computer Security System Specialist – Level III

$189.39 $195.07 $200.93 $206.95 $213.16

54151S Computer Systems Analyst – Level I

$93.46 $96.26 $99.15 $102.13 $105.19

54151S Computer Systems Analyst – Level

II

$111.97 $115.32 $118.78 $122.35 $126.02

54151S Computer Systems Analyst – Level

III

$148.00 $152.44 $157.02 $161.73 $166.59

54151S Configuration Management Specialist

$111.97 $115.32 $118.78 $122.35 $126.02

54151S Data entry specialist $39.34 $40.51 $41.73 $42.98 $44.27 54151S Data Warehouse Programmer $135.60 $139.67 $143.86 $148.17 $152.61 54151S Data Warehousing Administrator $148.00 $152.44 $157.02 $161.73 $166.59 54151S Database Administrator $117.04 $120.54 $124.16 $127.89 $131.73 54151S Database Specialist – Level I $89.62 $92.31 $95.08 $97.93 $100.88 54151S Database Specialist – Level II $114.34 $117.76 $121.30 $124.94 $128.69 54151S Database Specialist – Level III $148.85 $153.31 $157.90 $162.64 $167.52 54151S Engineer $99.85 $102.84 $105.92 $109.10 $112.37 54151S Facilitator $89.62 $92.31 $95.08 $97.93 $100.88 54151S Financial Analyst – IT $135.60 $139.67 $143.86 $148.17 $152.61 54151S Functional Analyst – Level I $111.55 $114.89 $118.34 $121.88 $125.54 54151S Functional Analyst – Level II $123.71 $127.42 $131.23 $135.17 $139.22 54151S Geographic Information System

(GIS) Specialist $111.55 $114.89 $118.34 $121.88 $125.54

SIN 54151S LABOR CATEGORIES

SIN Labor Category 3/14/2024- 3/13/2025

3/14/2025- 3/13/2026

3/14/2026- 3/13/2027

3/14/2027- 3/13/2028

3/14/2029- 3/13/2030

54151S Hardware Specialist – Information Technology

$117.04 $120.54 $124.16 $127.89 $131.73

54151S Help Desk Specialist $110.51 $113.82 $117.24 $120.76 $124.38 54151S Information Engineer – Level I $110.51 $113.82 $117.24 $120.76 $124.38 54151S Information Engineer – Level II $135.60 $139.67 $143.86 $148.17 $152.61 54151S Junior security analyst $106.08 $109.26 $112.53 $115.91 $119.39 54151S Junior System Administrator $83.11 $85.60 $88.17 $90.82 $93.54 54151S Mid-level Security Analyst $124.79 $128.53 $132.39 $136.36 $140.45 54151S Network Administrator $94.05 $96.87 $99.77 $102.76 $105.84 54151S Oracle programmer $119.44 $123.02 $126.71 $130.51 $134.43 54151S Principal Engineer $121.04 $124.66 $128.40 $132.25 $136.22 54151S Principal Systems Consultant $149.88 $154.38 $159.01 $163.78 $168.70 54151S Program Analyst $99.56 $102.54 $105.61 $108.78 $112.04 54151S Program manager $167.55 $172.57 $177.75 $183.08 $188.57 54151S Programmer $94.16 $96.98 $99.89 $102.88 $105.96 54151S Project Manager – Level I $119.81 $123.41 $127.10 $130.91 $134.84 54151S Project Manager – Level II $144.69 $149.03 $153.50 $158.11 $162.85 54151S Project Manager – Level III $160.81 $165.63 $170.60 $175.72 $180.99 54151S Project support specialist $47.36 $48.78 $50.24 $51.75 $53.30 54151S Senior Engineer $119.84 $123.44 $127.14 $130.96 $134.89 54151S Senior Programmer $118.16 $121.70 $125.35 $129.11 $132.98 54151S Senior Security Analyst $162.24 $167.10 $172.12 $177.28 $182.60 54151S Senior Software Engineer $122.25 $125.91 $129.69 $133.58 $137.59 54151S Senior Software Engineer III $149.87 $154.37 $159.00 $163.77 $168.69 54151S Senior Systems Engineer $149.79 $154.29 $158.91 $163.68 $168.58 54151S Subject matter analyst $132.80 $136.78 $140.88 $145.10 $149.45 54151S Subject Matter Expert $254.16 $261.78 $269.63 $277.72 $286.06 54151S Subject Matter Expert – Level I $149.13 $153.60 $158.21 $162.95 $167.84 54151S Subject Matter Expert – Level II $189.39 $195.07 $200.93 $206.95 $213.16 54151S System Administrator – Level II $110.25 $113.55 $116.96 $120.46 $124.08 54151S System Administrator – Level III $160.81 $165.63 $170.60 $175.72 $180.99 54151S Systems Architect – Level I $125.88 $129.66 $133.55 $137.56 $141.69 54151S Systems Architect – Level II $148.85 $153.31 $157.90 $162.64 $167.52 54151S Systems Engineer – Level I $91.85 $94.60 $97.44 $100.36 $103.38 54151S Systems Engineer II $127.98 $131.82 $135.77 $139.84 $144.03 54151S Team Coordinator $96.47 $99.37 $102.35 $105.42 $108.58 54151S Technical Writer $76.02 $78.30 $80.64 $83.06 $85.55 54151S Technical Writer/Editor – Level I $67.03 $69.05 $71.12 $73.26 $75.46 54151S Technical Writer/Editor – Level III $111.06 $114.40 $117.83 $121.37 $125.01 54151S Training Specialist – Level I $95.69 $98.56 $101.51 $104.55 $107.69

54151S

Application Engineer – Level I

Analyze functional business applications and design specifications for functional activities. Translate detailed design into application systems. Test, debug, and refine applications to produce the required product. Prepare required documentation, including both program-level and user-level documentation. Enhance applications to improve performance and add functionality.

Provide technical direction to engineers to ensure program deadlines are met.

Application Engineer – Level II

Analyze and study complex system requirements. Design software tools and subsystems to support software reuse and domain analyses and manages their implementation.

Manage software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer Aided Software Engineering (CASE) tools. Estimate software development costs and schedule. Review existing programs and assist in making refinements, reducing operating time, and improving current techniques.

Supervise software configuration management.

Application Programmer – Level I

Assist with the analysis of information requirements. Aid in the evaluation of problems with workflow, organization, and planning and help in the development of appropriate corrective action.

Application Programmer – Level II

Participate in the design of software tools and subsystems to support reuse and domain analysis. Assist Applications Engineer and Applications Programmer to interpret software requirements and design specifications to code and integrate and test software components.

Application Systems Analyst

Provide analysis and design of business systems for different applications such as:

financial, accounting, human resources, and other enterprise systems. Handle test scripts and service requirements; work closely with end users on project development and implementation. Analysts should have a working knowledge of relational database environments, structured analysis, data modeling, information engineering, mathematical model building, sampling, and cost accounting to plan the system. Specify the inputs to be accessed by the system, design the processing steps, and format the output to meet the users’ needs. Prepare cost-benefit and return-on- investment analyses to help management decide whether implementing the proposed system will be financially feasible. Possess excellent verbal and written communications skills.

Applications Programmer – Level III

Analyze functional business applications and design specifications for functional areas such as finance, accounting, personnel, manpower, logistics, and contracts. Develop block diagrams and logic flow charts. Translate detailed design into computer software.

Test, debug, and refine the computer software to produce the required product. Prepare required documentation, including both program- level and user-level documentation.

Enhance software to reduce operating time or improve efficiency. Provide technical direction to programmers to ensure program deadlines are met. Experience in information system design, including application programming on large-scale DBMS and the development of complex software to satisfy design objectives.

Business Analyst – Level I

Provide expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements. Provide expertise in change management and training support. Provide organizational and strategic planning for a wide variety of technical and functional environments. Provide expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis.

Business Analyst – Level II

Assist in applying common best practices for the industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages. Assess the operational and functional baseline of an organization and its organizational components, and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, Finance, Supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Support the development of functional area strategies for enhanced IT.

experience

SIN 54151S LABOR CATEGORIES

-Year 6 -Year 7 -Year 8 -Year 9 -Year 10

SIN Labor Category 3/14/2024- 3/13/2025

3/14/2025- 3/13/2026

3/14/2026- 3/13/2027

3/14/2027- 3/13/2028

3/14/2029- 3/13/2030

54151S Training Specialist – Level II $101.82 $104.88 $108.02 $111.26 $114.60

Business Analyst – Level III

Assist in applying common best practices for the industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages. Assess the operational and functional baseline of an organization and its organizational components, and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, Finance, Supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals.

Generate functional area strategies for enhanced IT operations in a cross-functional area mode throughout the organization. Participate in account strategy sessions, strategic assessments and design reviews to validate enterprise approach and associated work products, such as ERP implementations coordinating the resolution of highly complex problems and tasks.

Business Process Reengineering Specialist – Level I

Apply process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization projects. Assist senior staff with effective transitioning of existing organizations or project teams in accomplishing the organization’s goals or project activities and objectives through improved use of internet and other automated processes. Support activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.

Business Process Reengineering Specialist – Level II

Apply process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization projects. Responsible for transitioning of existing organizations or project teams in accomplishing the organization’s goals or project activities and objectives through improved use of internet and other automated processes. Support activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.

May provide daily supervision and direction to other contractor business reengineering specialists and web architects.

Business Process Reengineering Specialist – Level III

Manage use of process improvement, reengineering methodologies, and internet related methodologies and principles to conduct process modernization projects. Responsible for transitioning of existing organizations or project teams in accomplishing the organization’s goals or project activities and objectives through improved use of internet and other automated processes. Support activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Key coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of best practice including e- business practices. May provide daily supervision and direction to other contractor business reengineering specialists and web architects.

Chief Information Security Officer

Responsible for determining enterprise information security standards. Develop and implements information security standards and procedures. Provide tactical information security advice and examining the ramifications of new technologies. Ensure that all information systems are functional and secure.

Computer Security System Specialist – Level I

Analyze and defines security requirements for Multilevel Security (MLS) issues. Design, develop, engineer, and implement solutions to MLS requirements. Gather and organize technical information about an organization's mission goals and needs, existing security products, and ongoing programs in the MLS arena. Perform risk analyses which also includes risk assessment.

Computer Security System Specialist – LevelII

Analyze and defines security requirements for MLS issues. Design, develop, engineer, and implement solutions to MLS requirements. Guide effort to gather and organize technical information about an organization's mission goals and needs, existing security products, and ongoing programs in the MLS arena. Perform risk analyses which also includes risk assessment. Develop security standards.

Computer Security System Specialist – LevelIII

Design, develop, engineer, and implement solutions to MLS requirements. Perform complex risk analyses which also include risk assessment. Establish and satisfy information assurance and security requirements based upon the analysis of user, policy, regulatory, and resource demands. Support customers at the highest levels in the development and implementation of doctrine and policies. Apply know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Perform analysis, design, and development of security features for system architectures.

Computer Systems Analyst – Level I

Analyze information requirements. Evaluate analytically and systematically problems of workflow, organization, and planning and assists Senior Computer Systems Analyst and Computer Systems Analyst develop appropriate corrective action. Help develop plans for automated information systems from project inception to conclusion. Define the problem, and develop system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Under the supervision of a Senior Computer Systems Analyst or a Computer Systems Analyst, coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions.

Computer Systems Analyst – Level II

Analyze and develop computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develop plans for automated information systems from project inception to conclusion. Analyze user interfaces, maintain hardware and software performance tuning, analyze workload and computer usage, maintain interfaces with outside systems, analyze downtimes, and analyze proposed system modifications, upgrades and new COTS. Analyze the problem and the information to be processed. Define the problem and develops system requirements and program specifications. Coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions.

Computer Systems Analyst – Level III

Provide technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules.

Coordinate with the Project and/or Program Manager to ensure problem solution and user satisfaction. Make recommendations, if needed, for approval of major systems installations. Prepare milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Provide daily supervision and direction to support staff.

Configuration Management Specialist

Provide configuration management planning. Describe provisions for configuration identification, change control, configuration status accounting, and configuration audits.

Regulate the change process so that only approved and validated changes are incorporated into product documents and related software.

Data entry specialist

Performs data entry, verification and can require direct supervision. Performs data entry via on-line data terminal, key-to-tape, key-to-disk or similar storage device.

professional

Data Warehouse Programmer

Provide product support and maintenance of the data warehouse. Perform data warehouse design and construction. Prepare/implement data verification and testing methods for the data warehouse.

Data Warehousing Administrator

Coordinate the data administration technical function for both data warehouse development and maintenance. Facilitate change control, problem management, and communication among data architects, programmers, analysts, and engineers. Establish and enforce processes to ensure a consistent, well managed, and well integrated data warehouse infrastructure.

Database Administrator

Analyze database requirements of assigned projects. Analyze and determine information needs and elements, database relationships and attributes, proposed manipulation, data flow and storage requirements, and data output and reporting capabilities. Apply knowledge of database management systems to coordinate maintenance and changes to databases. Test and implement changes or new database designs. Write logical and physical database descriptions, including location, space, access method, and security requirements. Provide direction to programmers and analysts as required to affect changes to database management systems. Provide answers to database questions. Knowledge of and ability to monitor databases and to analyze and organize data and apply new technology designs and programs.

Database Specialist – Level I

Evaluate and recommend available DBMS products to meet user requirements.

Determine file organization, indexing methods, and security procedures for specific user application.

Database Specialist – Level II

Database Specialist – Level III professional experience

54151S Engineer Reports to senior management. Performs specific engineering tasks. Bachelors 3 1 Year Experience with Masters Degree

Facilitator

Assist group members of teams formed in developing information system specifications and functionality to communicate their ideas, information, and opinions more effectively. Manage the team meetings and workshops. Keep the team focused on the subject at hand to achieve objectives. Assures discussions are brought to conclusion.

Financial Analyst – IT

Typically determine the feasibility of automating government financial business practices. Support definition of government financial business practices and incorporate processes into an automated solution. Assist in applying sound accounting and data processing principles. Integrate government financial business practices. Identify potential problems and solutions through analysis and recommends solutions. Work with functional specialists, vendors, and customers to effectively automate requirements.

Apply applications, while adhering to established accounting principles and practices.

Functional Analyst – Level I

Analyze user needs to determine functional and cross-functional requirements. Perform functional allocation to identify required tasks and their interrelationships. Identify resources required for each task.

Functional Analyst – Level II

Analyze user needs to determine functional and cross-functional requirements. Perform functional allocation to identify required tasks and their interrelationships. Identify resources required for each task. Provide daily supervision and direction to support staff.

Geographic Information System (GIS) Specialist

Develop, maintain and update Geographic Information System (GIS) databases; obtain data from city, state, federal and private sources; receive and review maps, land parcel records and engineering documents. Identify pertinent GIS information and convert data into proper GIS formats.

Ensure accuracy and completeness; enter data into databases; and update essential GIS layers and databases. Create a variety of maps and GIS related documents. Provide expertise in GIS hardware and software products. Provide technical support to GIS users.

Hardware Specialist – Information Technology

Review computer systems in terms of machine capabilities and man-machine interface.

Prepare reports and studies concerning hardware. Prepare functional requirements and specifications for hardware acquisitions. Ensure that problems have been properly identified and solutions will satisfy the user's requirements.

Help Desk Specialist

Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems.

Information Engineer – Level I

Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Apply, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques. Assist in establishing standards for information systems procedures. Develop and apply organization-wide information models for use in designing and building integrated, shared software and database management systems and data warehouses. Construct sound, logical business improvement opportunities consistent with corporate Information Management guiding principles, cost savings, and open system architecture objectives.

Information Engineer – Level II

Apply an enterprise-wide set of disciplines for the planning, analysis, design and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise. Develop analytical and computational techniques and methodology for problem solutions. Perform enterprise wide strategic systems planning, business information planning, business and analysis. Perform process and data modeling in support of the planning and analysis efforts using both manual and automated tools; such as Integrated Computer-Aided Software Engineering tools. Apply reverse engineering and re- engineering disciplines to develop migration strategic and planning documents.

Provide technical guidance in software engineering techniques and automated support tools.

Provide daily supervision and direction to staff.

Junior security analyst responsible for information security policy development and maintenance; design of security policy education, training, and awareness activities; monitoring compliance with university IT security policy and applicable law; and coordinating investigation and reporting of security incidents. Working with the Information Technology Services (ITS) Systems Support team, the incumbent will monitor, assess, and fine-tune the UIS IT business continuity and disaster recovery program, perform network penetration tests, application vulnerability assessment scans and risk assessment reviews.

Junior System Administrator

Provides database administration, performance tuning, data integrity, security, redundancy, and recovery of corrupted data.

Mid-level Security Analyst security policy education, training, and awareness activities; monitoring compliance with university IT security policy and applicable law; and coordinating investigation and reporting of security incidents. Working with the Information Technology Services (ITS) Systems Support team, the incumbent will monitor, assess, and fine-tune the UIS

0 Years Experience

Network Administrator

Support the installation, implementation, troubleshooting, and maintenance of agency wide-area networks (WANs) and local-area networks (LANs). Assist in designing and managing the WAN infrastructure and any processes related to the WAN. Provide Production Support of the Network, including: day-to-day operations, monitoring and problem resolution client Networks.

Provide second level problem identification, diagnosis and resolution of problems.

Support the dispatch of circuit and hardware vendors involved in the resolution process. Support the escalation and communication of status to agency management and internal customers. A working knowledge is desirable in various software systems and architectures, communications protocols: and network hardware devices.

experience

54151S Oracle programmer Analyzes functional specifications, develops block diagrams, programming code, design and integration, test the code and develops required documentation.

Bachelors 6 4 Years Experience

Principal Engineer

Can provide considerable insight into developing, interpreting, organizing, executing and coordinating assignments. Demonstrates high degree of creativity and problem solving thus affecting the way a contract can be performed in a most efficient manner.

Manages subordinate managers and/or engineers.

3 Years Experience

Principal Systems Consultant

Makes high-level strategic decisions that can impact technology and general direction of the organization. Demonstrates high degree of creativity and innovation. Manages subordinate managers and/or engineers.

6 Years Experience with Masters Degree;

with PhD

Program Analyst

Provide program analysis and support. Assists the program manager and project leads.

Collects and analyzes data. Prepares briefings, reports and charts. Answers data calls.

Program Manager

Serve as the program manager typically responsible for organizing, directing, and managing all aspects of contract operational support functions involving multiple complex and inter-related project tasks that often require managing teams of contractor personnel at multiple locations. Provide overall direction of program activities. Manage and maintain contractor interface with the senior levels of the customer’s organization. Consult with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations. Establish and maintain technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned tasks, and assume the initiative and provide support to marketing personnel in identifying and acquiring potential business.

5 Years Experience

Programmer

Analyzes functional specifications, develops block diagrams, programming code, design and integration, test the code and develops required documentation.

Project Manager – Level I

Typically oversee all aspects of the project, leading a team on large projects or a significant segment of large and complex projects. Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provide applications systems analysis and long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources.

Project Manager – Level II significant segment of large and complex projects. Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provide applications systems analysis and long and short-range plans for

Project Manager – Level III significant segment of large and complex projects. Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provide applications systems analysis and long and short-range plans for

Project support specialist

Provides support to all aspects of the project, Assists technicians in troubleshooting problems, Assist the project in all the ways needed

Senior Engineer

Plans and conducts engineering tasks. Reports to senior management. Demonstrates high degree of creativity and problem solving thus affecting the way a contract can be performed in a most efficient manner. Manages subordinate managers and/or engineers.

2 Years Experience

54151S Senior programmer Analyzes functional specifications, develops block diagrams, programming code, design and integration, test the code and develops required documentation.

Bachelors 4 2 Years Experience

Senior Security Analyst security policy education, training, and awareness activities; monitoring compliance with university IT security policy and applicable law; and coordinating investigation and reporting of security incidents. Working with the Information Technology Services (ITS) Systems Support team, the incumbent will monitor, assess, and fine-tune the UIS

Senior Software Engineer and coordinating assignments. Demonstrates high degree of creativity and problem

Senior Software Engineer III and coordinating assignments. Demonstrates high degree of creativity and problem

2 Years Experience

Senior Systems Engineer and coordinating assignments. Demonstrates high degree of creativity and problem

4 Years Experience with Masters

Degree; 0 Years Experience with PhD

Subject Matter Analyst

Well-read and published in subject field. Recognized as bona fide expert. Provides highest-level functional expertise. Analyzes complex problems, makes recommendations, develops alternative solutions and draft and executes implementation plan. Converses with and provides assistance to highest levels of corporate and government management.

4 Years Experience with Masters

Degree; 1 Years

Subject Matter Expert

Makes high-level strategic decisions that can impact technology and general direction of the organization. Demonstrates high degree of creativity and innovation.

8 Years Experience with Masters

Degree; 5 Years

Subject Matter Expert – Level I

Provide technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation and implementation advice on moderately complex problems that require an appropriate level of knowledge of the subject matter for effective implementation.

Apply principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions. Assist other senior consultants with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture, networking; telecommunications, automation; communications protocols, risk management/electronic analysis, software; lifecycle management, software development methodologies, and modeling and simulation.

Subject Matter Expert – Level II

Analyze user needs to determine functional requirements and define problems and develop plans and requirements in the subject matter area for moderately complex to complex systems related to information systems architecture, networking;

telecommunications, automation, communications protocols, risk management/electronic analysis, software, lifecycle management, software development methodologies, and modeling and simulation. Perform functional allocation to identify required tasks and their interrelationships. Identify resources required for each task.

Possess requisite knowledge and expertise so recognized in the professional community that the government is able to qualify the individual as an expert in the field for an actual task order. Demonstrate exceptional oral and written communication skills.

System Administrator – Level II

Perform the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based. Perform the optimizing of system operation and resource utilization and perform system capacity analysis and planning. Provide assistance to users in accessing and using business systems.

System Administrator – Level III

Supervise and manage the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based. Plan and monitor the optimizing of system operation and resource utilization, and perform systems capacity analysis and planning. Plan and monitor assistance to users in accessing and using business systems.

Systems Architect – Level I

Establish system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large-scale information systems. Design architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross- functional requirements and interfaces. Ensure these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and ISO reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of information management solution of the application platform, across the Application Program Interface (API), and the external environment/software application.