MAS - Technical And Engineering Support Alliance, LLC - 47QTCA19D006G

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: Professional Services Contract number: 47QTCA19D006G

Contract period: February 25, 2019 through February 24, 2029

Technical and Engineering Support Alliance, LLC Doing Business As: TESA 6701 Democracy Blvd., Suite 300 Bethesda, MD 20817-7500 http://www.techglobalinc.com Phone: 800-517-1137

TESA is a joint venture between the following joint venture partners: TechGlobal, Inc. Contract GS-35F-496AA and Earth Resources Technology, Inc. Contract(s) 47QTCA20D0042 and GS-00F-109CA The joint venture partner(s) are prohibited from submitting competing quotations for FSS program orders and BPAs using either their own FSS program contract(s) or any joint venture FSS program contract(s) for which they are a joint venture partner.

Contract Administration Source:

Monica Yoo myoo@fedgeek.com 6701 Democracy Blvd., Suite 300 Bethesda, MD 20817-7500 http://www.techglobalinc.com Phone: 800-517-1137 ext. 4

Woman Owned Small Business, Woman Owned Business, Small Business Joint Venture Woman Owned Small Business

For more information on ordering on ordering go to the following website: https://www.gsa.gov/schedules.

Price list current as of Modification #PA-0021 effective October 19, 2024

Prices Shown Herein are Net (discount deducted)

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

OLMRC

Order-Level Materials (OLM’s)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Page 4

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Page 4

2. Maximum order: $500,000.00

3. Minimum order: $100

4. Geographic coverage (delivery area). Worldwide

5. Point(s) of production (city, county, and State or foreign country). Same as Company Address

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. None

8. Prompt payment terms. Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. (Contractor insert number of days.) Contact Contractor

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact Contractor

10c. Overnight and 2-day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor

11. F.O.B. point(s). Destination

12a. Ordering address(es). Same as Company Address

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es). Same as Company Address

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at: https://www.Section508.gov/.

Not Applicable

23. Unique Entity Identifier (UEI) number. GNBBRTSJJCM3

24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM.

Awarded Labor Category Rates

(2/25/2024 – 2/24/2025) Year 7 (2/25/2025 – 2/24/2026) Year 8 (2/25/2026 – 2/24/2027) Year 9 (2/25/2027 – 2/24/2028) Year 10 (2/25/2028 – 2/24/2029)

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

LABOR CATEGORY TITLE: BUSINESS ANALYST I

Minimum/General Experience: Two (2) years of experience

Functional Responsibility: Assists to review, analyze, and evaluate business systems and user needs. Assists in formulating IT processes, IT system workflows, computer systems, etc. to parallel overall business strategies. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer systems management related discipline (or equivalent).

LABOR CATEGORY TITLE: BUSINESS ANALYST II

Minimum/General Experience: Four (4) years of experience.

Functional Responsibility: Reviews, analyzes, and evaluates business systems and user needs. Assists in formulating IT processes, IT system workflows, computer systems, etc. to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Familiar with relational database concepts, and client-server concepts. Works under general supervision; typically reports to a project leader or manager.

Minimum Education: Bachelor of Science (B.S) or Bachelor of Arts (B.A.) Degree in computer systems management related discipline (or equivalent).

LABOR CATEGORY TITLE: BUSINESS ANALYST III

Minimum/General Experience: Six (6) years of experience.

Functional Responsibilities: Reviews, analyzes, and evaluates business systems and user needs. Formulates IT processes, IT system workflows, computer systems, etc. to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Assists with developing the business cases associated with developing IT systems. Familiar with relational database concepts, and client-server concepts. Relies on experience and judgment to plan and accomplish goals.

Minimum Education: Bachelor of Science (B.S) or Bachelor of Arts (B.A.) Degree in computer systems management related discipline (or equivalent).

LABOR CATEGORY TITLE: BUSINESS ANALYST IV

Minimum/General Experience: Eight (8) years of experience.

Functional Responsibilities: Reviews, analyzes, and evaluates business systems and user needs. Formulates IT processes, IT system workflows, computer systems, etc.to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Writes business cases associated with developing IT systems and may present findings to high-level managers/executives/stakeholders. Familiar with related computer software/programs used to perform job functions. Relies on experience and judgment to plan and accomplish goals. May lead and direct the work of others.

Minimum Education: Bachelor of Science (B.S) or Bachelor of Arts (B.A.) Degree in computer systems management related discipline (or equivalent).

LABOR CATEGORY TITLE: BUSINESS ANALYST V

Minimum/General Experience: Ten (10) years of experience.

Functional Responsibilities: Reviews, analyzes, and evaluates business systems and user needs. Formulates IT processes, IT system workflows, computer systems, etc. to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Writes business cases associated with developing IT systems and is responsible for present findings to high-level managers/executives/stakeholders. Familiar with related computer software/programs used to perform job functions. Relies on experience and judgment to plan and accomplish goals. Very likely will lead and direct the work of others.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer systems management related discipline (or equivalent).

LABOR CATEGORY TITLE: IT PROGRAM MANAGER I

Minimum/General Experience: Eight (8) years of experience and four (4) of which must be in a supervisory role.

Functional Responsibilities: This individual will work under very broad supervision in providing management and technical direction to program personnel on IT services task orders such as service desk, software engineering and systems engineering. Will regularly exercise independent judgment, as well as a high- level of analytical skill in solving complex technical, administrative and managerial problems. Will be responsible for all aspects of program performance. The individual will: (1) Be responsible for all aspects of program performance (i.e., technical, contractual, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical and financial reports in order to show progress to Corporate management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to Corporate management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program.

Minimum Education: Bachelor of Science (B.S.) Degree in computer science, other related discipline (or equivalent).

LABOR CATEGORY TITLE: IT PROGRAM MANAGER II

Minimum/General Experience: Ten (10) years of experience and five (5) of which must be in a supervisory role.

Functional Responsibilities: This individual will work under very broad supervision in providing management and technical direction to program personnel on IT services task orders such as service desk, software engineering and systems engineering. Will regularly exercise independent judgment, as well as a high- level of analytical skill in solving complex technical, administrative and managerial problems. Will be responsible for all aspects of program performance. The individual will: (1) Be responsible for all aspects of program performance (i.e., technical, contractual, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical and financial reports in order to show progress to Corporate management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to Corporate management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program.

Minimum Education: Bachelor of Science (B.S.) in computer science, other related discipline (or equivalent).

LABORY CATEGORY TITLE: IT PROGRAM MANAGER III

Minimum/General Experience: Twelve (12) years of related experience and seven (7) of which must be in a supervisory role.

Functional Responsibilities: This individual will work under very broad supervision in providing management and technical direction to program personnel on IT services task orders such as service desk, software engineering and systems engineering. Will regularly exercise independent judgment, as well as a high- level of analytical skill in solving complex technical, administrative and managerial problems. Will be responsible for all aspects of program performance. The individual will: (1) Be responsible for all aspects of program performance (i.e., technical, contractual, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical and financial reports in order to show progress to Corporate management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to Corporate management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program.

Minimum Education: Bachelor of Science (B.S.) Degree in computer science, other related discipline (or equivalent).

LABOR CATEGORY TITLE: IT PROJECT MANAGER I

Minimum/General Experience: Four (4) years of related experience.

Functional Responsibilities: Under general supervision, is responsible for assisting with all aspects of field and/or task-level project performance (i.e., technical, contractual, administrative, financial). Supervises personnel involved in all aspects of technical project activity (i.e., IT administration, software engineering, systems engineering, etc.), organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks, and maintains customer contacts to ensure conformity to all contractual obligations. Exercises independent judgment, as well as a high level of analytical skill, in solving non-routine technical, administrative, and managerial problems.

Minimum Education: Bachelor of Science (B.S) Degree in computer science, other related discipline (or equivalent).

LABOR CATEGORY TITLE: IT PROJECT MANAGER II

Minimum/General Experience: Six (6) years of related experience and two (2) of which must be in a supervisory role.

Functional Responsibilities: Under general supervision, is responsible for all aspects of field and/or task-level project performance (i.e., technical, contractual, administrative, financial). Supervises personnel involved in all aspects of project technical activity (i.e., IT administration, software engineering, systems engineering, etc.), organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks, and maintains customer contacts to ensure conformity to all contractual obligations. Exercises independent judgment, as well as a high-level of analytical skill, in solving non-routine technical, administrative, and managerial problems.

Minimum Education: Bachelor of Science (B.S.) Degree in computer science, other related discipline (or equivalent).

LABOR CATEGORY TITLE: IT PROJECT MANAGER III

Minimum/General Experience: Eight (8) years of related experience and four (4) of which must be in a supervisory role.

Functional Responsibilities: Is responsible for all aspects of field and/or task-level project performance (i.e., technical, contractual, administrative, financial). May work on multiple projects simultaneously. Supervises personnel involved in all aspects of technical project activity (i.e., IT administration, software engineering, systems engineering, etc.), organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks, and maintains customer contacts to ensure conformity to all contractual obligations. Exercises independent judgment, as well as a high- level of analytical skill, in solving non-routine technical, administrative, and managerial problems.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, other related discipline (or equivalent).

LABOR CATEGORY TITLE: IT PROJECT MANAGER IV

Minimum/General Experience: Ten (10) years of related experience and four (4) of which must be in a supervisory role.

Functional Responsibilities: Is responsible for all aspects of field and/or task-level project performance (i.e., technical, contractual, administrative, financial). Will probably work on multiple projects simultaneously. Supervises personnel involved in all aspects of technical project activity (i.e., IT administration, software engineering, systems engineering, etc.), organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks, and maintains customer contacts to ensure conformity to all contractual obligations. Exercises independent judgment, as well as a high- level of analytical skill, in solving non- routine technical, administrative, and managerial problems.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, other related discipline (or equivalent).

LABOR CATEGORY TITLE: IT PROJECT MANAGER V

Minimum/General Experience: Twelve (12) years of related experience and four (4) or which must be in a supervisory role.

Functional Responsibility: Is responsible for all aspects of field and/or task- level project performance (i.e., technical, contractual, administrative, financial). Will work on multiple projects simultaneously Supervises personnel involved in all aspects of technical project activity (i.e., IT administration, software engineering, systems engineering, etc.), organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks, and maintains customer contacts to ensure conformity to all contractual obligations. Exercises independent judgment, as well as a high- level of analytical skill, in solving non-routine technical, administrative, and managerial problems.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, other related discipline (or equivalent).

LABOR CATEGORY TITLE: QUALITY ASSURANCE SPECIALIST I

Minimum/General Experience: Two (2) years of experience.

Functional Responsibility: Responsible for assisting with quality assurance and compliance with applicable regulatory requirements; conducts audits and reviews/analyzes data and documentation. Has knowledge of commonly-used concepts, practices, and procedures, such as software testing, IT system audits, CMMI, ISO, etc. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer systems management, area of specialty (or equivalent).

LABOR CATEGORY TITLE: QUALITY ASSURANCE SPECIALIST II

Minimum/General Experience: Four (4) years of experience.

Functional Responsibility: Responsible for assisting with all activities involving quality assurance and compliance with applicable regulatory requirements; conducts audits and reviews/analyzes data and documentation. Has knowledge of commonly-used concepts, practices, and procedures, such as software testing, IT system audits, CMMI, ISO, etc. Relies on experience and judgment to plan and accomplish goals. Works under general supervision. Relies on instructions and pre- established guidelines to perform the functions of the job. Typically reports to a supervisor or manager.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer systems management, area of specialty (or equivalent).

LABOR CATEGORY TITLE: QUALITY ASSURANCE SPECIALIST III

Minimum/General Experience: Six (6) years of experience.

Functional Responsibility: Responsible for quality assurance and compliance with applicable regulatory requirements; conducts audits and reviews/analyzes data and documentation. Familiar with a variety of the field's concepts, practices, and procedures, such as software testing, IT system audits, CMMI, ISO, etc. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks rather than a single assignment. May lead and direct the work of others and is able to work independently. Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer systems management, area of specialty (or equivalent).

LABOR CATEGORY TITLE: QUALITY ASSURANCE SPECIALIST IV

Minimum/General Responsibility: Eight (8) years of experience.

Functional Responsibility: Responsible for quality assurance and compliance with applicable regulatory requirements; conducts audits and reviews/analyzes data and documentation. Familiar with a variety of the field's concepts, practices, and procedures, such as software testing, IT system audits, CMMI, ISO, etc. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks rather than a single assignment. May lead and direct the work of others. Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree computer systems management, area of specialty (or equivalent).

LABOR CATEGORY TITLE: QUALITY ASSURANCE SPECIALIST V

Minimum/General Responsibility: Ten (10) years of experience.

Functional Responsibility: Responsible for all aspects of quality assurance and compliance with applicable regulatory requirements; conducts audits and reviews/analyzes data and documentation. Familiar with a variety of the field's concepts, practices, and procedures, such as software testing, IT system audits, CMMI, ISO, etc. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks rather than a single assignment. Will very likely lead and direct the work of others. Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer systems management, area of specialty (or equivalent).

LABOR CATEGORY TITLE: MEDIA SPECIALIST I

Minimum/General Responsibility: Two (2) years of experience in the field or in a related area.

Functional Responsibility: Assists with the design, editing, implementation, and/or maintenance of one or more technical media tools such as web and film Works with single or multiple forms of media to help develop a pleasant user experience while imparting precise and accurate information. Works under immediate supervision. May relies on instructions and/or pre-established guidelines or structures to perform the functions of the job.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in a web design, related discipline (or equivalent).

LABOR CATEGORY TITLE: MEDIA SPECIALIST II

Minimum/General Responsibility: Four (4) years of experience.

Functional Responsibility: Assists with the design, editing, implementation, and/or maintenance of one or more technical media tools such as web and film. Will likely use some programming skills to accomplish assigned tasks. Works with single or multiple forms of media to help develop a pleasant user experience while imparting precise and accurate information. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in web design, related discipline (or equivalent).

LABOR CATEGORY TITLE: MEDIA SPECIALIST III

Minimum/General Responsibility: Six (6) years of experience.

Functional Responsibility: Designs, edits, implements, and/or maintains one or more technical media tools such as web and film. Will use some programming skills to accomplish assigned tasks. Works with single or multiple forms of media to develop a pleasant user experience while imparting precise and accurate information. May work independently Relies on experience and judgment to plan and accomplish goals. Works under general supervision. May direct and lead the work of others. Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in web design, related discipline (or equivalent).

LABOR CATEGORY TITLE: MEDIA SPECIALIST IV

Minimum/General Responsibility: Eight (8) years of experience.

Functional Responsibility: Designs, edits, implements, and/or maintains one or more technical media tools such as web and film. Will use programming skills to accomplish assigned tasks. Works with single or multiple forms of media to develop a pleasant user experience while imparting precise and accurate information. Relies on experience and judgment to plan and accomplish goals. Works under general supervision. May direct and lead the work of others. Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in web design, related discipline (or equivalent).

LABOR CATEGORY TITLE: MEDIA SPECIALIST V

Minimum/General Responsibility: Ten (10) years of experience.

Functional Responsibility: Designs, plans, edits, implements, and/or maintains one or more technical media tools such as web or film. May perform extensive programming in order to accomplish goals. Works with single or multiple forms of media to plan and develop a pleasant user experience while imparting precise and accurate information. Relies on experience and judgment to plan and accomplish goals. Will very likely direct and lead the work of others. Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in web design/development, related discipline (or equivalent).

LABOR CATEGORY TITLE: TECHNICAL WRITER I

Minimum/General Responsibility: Two (2) years of experience.

Functional Responsibility: Writes a variety of articles, reports, and/or manuals for documentation for a wide range of technical uses such as software documentation/manuals, IT security assessment reports, etc. May assist with subject matter research, document formatting and/or editing. Has knowledge of commonly-used concepts, practices, and procedures, such as structural writing formats (i.e., MLA). Works under immediate supervision to complete assigned tasks.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in technical writing, related discipline (or equivalent).

LABOR CATEGORY TITLE: TECHNICAL WRITER II

Minimum/General Responsibility: Four (4) years of experience.

Functional Responsibility: Researches subject matter and writes a variety of articles, reports, and/or manuals for documentation for a wide range of technical uses such as software documentation/manuals, IT security assessment reports, etc. May performs document formatting and/or editing. Familiar with standard concepts, practices, and procedures, such as structural writing formats (i.e., MLA). Works under general supervision.

Minimum Education Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in technical writing, related discipline (or equivalent).

LABOR CATEGORY TITLE: TECHNICAL WRITER III

Minimum/General Experience: Six (6) years of experience.

Functional Responsibility: Researches subject matter and writes a variety of articles, reports, and/or manuals for documentation for a wide range of technical uses such as software documentation/manuals, IT security assessment reports, etc. May be responsible for document formatting and/or editing. Familiar with standard concepts, practices, and procedures, such as structural writing formats (i.e., MLA). May work independently Works under general supervision. May direct and lead the work of others. Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in technical writing, related discipline (or equivalent).

LABOR CATEGORY TITLE: TECHNICAL WRITER IV

Minimum/General Experience: Eight (8) years of experience.

Functional Responsibility: Researches subject matter and writes and edits material for reports, manuals, proposals, instructional material, catalogs, technical and outreach publications, and software and hardware documentations, IT security assessment reports, etc. Tasks may also include obtaining technical data from independent observation, reviews with staff members, and/or studies of published materials and existing documentation. Coordinate document formatting efforts in preparing reports, articles, and publications. Obtain background information on technologies, methods, and standards. Revise/edit text and recommend changes in scope, format, and content to ensure conformance with established standards. Works under general supervision. May direct and lead the work of others. Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in technical writing, related discipline (or equivalent).

LABOR CATEGORY TITLE: TECHNICAL WRITER V

Minimum/General Experience: Ten (10) years of experience.

Functional Responsibility: Researches subject matter and writes and edits material for reports, manuals, proposals, instructional material, catalogs, technical and outreach publications, and software and hardware documentations, IT security assessment reports, etc. Tasks may also include obtaining technical data from independent observation, reviews with staff members, and/or studies of published materials and existing documentation. Responsible for coordinating or performing document formatting efforts in preparing reports, articles, and publications. Obtain background information on technologies, methods, and standards. Revise/edit text and recommend changes in scope, format, and content to ensure conformance with established standards. Works under general supervision. Will very likely direct and lead the work of others. Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in technical writing, related discipline (or equivalent).

LABOR CATEGORY TITLE: IT SUBJECT MATTER EXPERT

Minimum/General Experience: Fifteen (15) years of experience.

Functional Responsibility: Establishes the overall objectives and initiatives of an IT department, program, and/or project. Develops ideas for new products or product/system enhancements and oversees the creation and improvement of products and/or systems. Provides IT expertise to other departments where needed. Demonstrates expertise in a variety of the field's concepts, practices, and procedures, such as IT systems, data management, software engineering, etc. Relies on extensive experience and judgment to plan and accomplish goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected to accomplish goals and communicate ideas. Typically reports to CEO or top management.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, related specialty discipline (or equivalent).

LABOR CATEGORY TITLE: SOFTWARE ENGINEER I

Minimum/General Experience: Two (2) years of experience.

Functional Responsibility: Assists in design and coding of software product components, units, and modules according to detailed specifications. Participates in analysis and development of test plans. Tests assigned components and units. Provides test results and recommends corrections to senior developers. Requires practical knowledge of one or more platforms and operating systems, and of programming languages. Typically requires knowledge of one or more systems architectures. Has knowledge of commonly-used concepts, practices, and procedures, such as SDLC, agile methodology, frameworks, etc. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision and guidance.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, related discipline (or equivalent).

LABOR CATEGORY TITLE: SOFTWARE ENGINEER II

Minimum/General Experience: Four (4) years of experience.

Functional Responsibility: Assist in the design and coding of software products. Prepares comprehensive test plans. Conducts tests. Identifies and debugs relatively simple problems. Provides test results and recommends more complex corrections to senior developers. Codes enhancements and supports features. Participates in writing product and user documentation. Requires extensive knowledge of one or more platforms and operating systems, and of programming languages. Typically requires knowledge of one or more systems architectures. Familiar with standard concepts, practices, and procedures, such as SDLC, agile methodology, frameworks, etc. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, related discipline (or equivalent).

LABOR CATEGORY TITLE: SOFTWARE ENGINEER III

Minimum/General Experience: Six (6) years of experience.

Functional Responsibility: Designs and codes software components, units, and modules that meet product specification and development schedules. Tests and debugs assigned components and units, Participated in large system and subsystem planning. Adheres to product build and release schedules and strategies. May assist to develop technical designs and specifications for software products. May assist with research and design integration strategies, product specifications, developing schedules, and converting user expectations into product capabilities. Acts as a technical resource for lower-level developers. Requires comprehensive knowledge of one or more platforms and operating systems, and of programming languages. Typically requires knowledge of one or more systems architectures. Familiar with a variety of the field's concepts, practices, and procedures, such as SDLC, agile methodology, frameworks, etc. Relies on experience and judgment to plan and accomplish goals. Works under general supervision. Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, related discipline (or equivalent).

LABOR CATEGORY TITLE: SOFTWARE ENGINEER IV

Minimum/General Experience: Eight (8) years of experience.

Functional Responsibility: Develops technical designs and specifications for software products. Researches and integrates design strategies, product specifications, development schedules, and user expectations into product capabilities. Uses software development technologies and tools to build, test, and maintain product modules, components, and subsystems. Provides technical leadership to lower-level developers and may lead task-level projects. . May require interaction with customers, vendors and external development partners. Familiar with a variety of the field's concepts, practices, and procedures, such as SDLC, agile methodology, frameworks, etc. Relies on experience and judgment to plan and accomplish goals... Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, related discipline (or equivalent).

LABOR CATEGORY TITLE: SOFTWARE ENGINEER V

Minimum/General Experience: Ten (10) years of experience.

Functional Responsibility: Oversees technical design, development, and implementation of large projects and/or major software products and systems. Assists in defining architecture requirements and establishing standards for design and development. Consults with management and customers regarding product feasibility and viability of product plans and designs. Factors emerging technologies and product supportability into design and implementation. Serves as primary technical resource to development team. May act as team leader in prioritizing group tasks, determining individual assignments, and reviewing work of lower-level developers. Provides product demonstrations at user group meetings. Interacts with customers regarding strategies, requirements, problem solving, and support. Will likely lead and direct the work of others. Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, related discipline (or equivalent).

LABOR CATEGORY TITLE: DATABASE ADMINISTRATOR I

Minimum/General Experience: Two (2) years of experience.

Functional Responsibility: Assists with planning and coordinated administration of one or more large, centralized databases. Reviews database design and integration of host systems and makes recommendations for enhancements and improvements. Ensures accurate, appropriated, and effective use of data, including database structure, documentation, and operational guidelines. Performs audits to ensure accuracy and proper use of data in tables, applications, and supporting dictionaries.

Has knowledge of commonly-used concepts, practices, and procedures such as database structures, configuration, security, etc. Relies on instructions and pre- established guidelines to perform the functions of the job. Works under immediate supervision and guidance.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, related discipline (or equivalent).

LABOR CATEGORY TITLE: DATABASE ADMINISTRATOR II

Minimum/General Experience: Four (4) years of experience.

Functional Responsibility: Assists with planning and coordinated administration of one or more large, centralized databases. Reviews database design and integration of host systems and makes recommendations for enhancements and improvements. Ensures accurate, appropriated, and effective use of data. Performs audits to ensure accuracy and proper use of data. Matches user requirements with system capabilities. Develops and formulates standards, procedures, and conventions for database use. Works with technical/programming staff to ensure database security. Determines file organization, indexing methods, and security procedures for specific user applications. Familiar with standard concepts, practices, and procedures, such as database structures, configuration, security, etc. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, related discipline (or equivalent).

LABOR CATEGORY TITLE: DATABASE ADMINISTRATOR III

Minimum/General Experience: Six (6) years of experience.

Functional Responsibility: Reviews, evaluates, designs, implements and maintains company database[s]. Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process. Writes codes for database access, modifications, and constructions including stored procedures. Develops and formulates standards, procedures, and conventions for database use. Works with technical/programming staff to ensure database security. Familiar with a variety of the field's concepts, practices, and procedures, such as database structures, configuration, security, etc. Relies on experience and judgment to plan and accomplish goals. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, related discipline (or equivalent).

LABOR CATEGORY TITLE: DATABASE ADMINISTRATOR IV

Minimum/General Experience: Eight (8) years of experience.

Functional Responsibility: Reviews, evaluates, designs, implements and maintains company database[s]. Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process. Writes codes for database access, modifications, and constructions including stored procedures. Develops and formulates standards, procedures, and conventions for database use. Works with technical/programming staff to ensure database security. Familiar with a variety of the field's concepts, practices, and procedures, such as database structures, configuration, security, etc. Relies on experience and judgment to plan and accomplish goals. May lead and direct the work of others. Typically reports to a project leader or manager.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, related discipline (or equivalent).

LABOR CATEGORY TITLE: DATABASE ADMINISTRATOR V

Minimum/General Experience: Ten (10) years of experience.

Functional Responsibility: Reviews, evaluates, designs, implements and maintains company database[s]. Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process. Writes codes for database access, modifications, and constructions including stored procedures. Develops and formulates standards, procedures, and conventions for database use. Works with technical/programming staff to ensure database security. Familiar with a variety of the field's concepts, practices, and procedures, such as database structures, configuration, security, etc. Relies on experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. Very likely directs and leads others. Works under general supervision. Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, related discipline (or equivalent).

LABOR CATEGORY TITLE: DATABASE SPECIALIST I

Minimum/General Experience: Two (2) years of experience.

Functional Responsibility: Assists to design and build relational databases for data storage or processing. Develops strategies for warehouse implementation, data acquisition, and archive recovery. Cleans and maintains the database by removing and deleting old data. May evaluate new data sources for adherence to the organization's quality standards and ease of integration. Has knowledge of commonly-used concepts, practices, and procedures, such as stored procedures, performance tuning, security, etc. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision and guidance.

Minimum Education: Bachelor of Science (B.S.) or Bachelor of Arts (B.A.) Degree in computer science, related discipline (or equivalent).

LABOR CATEGORY TITLE: DATABASE SPECIALIST II

Minimum/General Experience: Four (4) years of experience.

Functional Responsibility: Assists to design and build relational databases for data storage or processing. Develops strategies for warehouse implementation, data acquisition, and archive recovery. Cleans and maintains the database by removing and deleting old data.