MAS - M9 Solutions LLC - 47QTCA19D005H

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GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Pricelist

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The

INTERNET address for GSA Advantage! is: GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE (MAS)

SCHEDULE CONTRACT NUMBER: 47QTCA19D005H

CONTRACT PERIOD: February 6, 2019 through February 5, 2029

CONTRACTOR:

M9 Solutions, LLC 8603 Westwood Center Drive

Suite 340 Vienna, VA 22182

(703) 936-0880 (telephone)

(703) 637-1101 (facsimile) www.m9solutions.com

CONTRACTOR POINT OF CONTACT FOR CONTRACT ADMINISTRATION:

Ethel Formichelli

8603 Westwood Center Drive

Suite 340 Vienna, VA 22182

(703) 936-0880 (telephone)

(703) 637-1101 (facsimile) contracts@m9solutions.com (email)

BUSINESS SIZE:

Small Business

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

http://www.m9solutions.com/ mailto:contracts@m9solutions.com

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Table of Contents 1a. Table of awarded special item number(s) with appropriate cross reference to item descriptions and awarded price(s)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract

1c. Identification of Services and Hourly Rates:

2. Maximum Order:

3. Minimum Order:

4. Geographic Coverage:

5. Point of Production:

6. Discount from List Price:

7. Quantity Discounts:

8. Prompt Payment Terms:

9. Foreign Item(s):

10a. Time of Delivery:

10b. Expedited Delivery:

10c. Overnight and 2-day Delivery:

10d. Urgent Requirements:

11. F.O.B. Point:

12a. Ordering Address:

12b. Ordering Procedures:

13. Payment Address:

14. Warranty Provision:

15. Export Packing Charges (if applicable):

16. Terms and conditions of rental, maintenance, and repair (if applicable):

17. Terms and conditions of installation (if applicable):

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable):

18b. Terms and conditions for any other services (if applicable):

19. List of service and distribution points (if applicable):

20. List of participating dealers (if applicable):

21. Preventive maintenance (if applicable):

22a. Special Attributes such as Environmental Attributes (E.G., Recycled Content, Energy Efficiency, and/or Reduced Pollutants):

22b. Section 508 Compliance:

23. Unique Entity Identifier (UEI) Number:

24. Notification regarding registration in System for Award Management (SAM) database:

SPECIAL ITEM NUMBER HOURLY RATE

MISCELLANEOUS CATEGORY COMPLEMENTARY SINs SUBCATEGORY

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LARGE CATEGORY: INFORMATION TECHNOLOGY

SUBCATEGORY: IT SERVICES

SIN 54151S Information Technology Professional Services

IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

The Contractor shall not resell IT Professional Services, except that IT professional services may only be resold in direct support of products that are authorized to be sold via the schedule contract, e.g. SIN 54151 - Software Maintenance Services that supports SIN 511210 - Software Licenses. (This does not include SINs within the IT Services Subcategory).

NOTE: Subject to Cooperative Purchasing

PSC Code: DE10

SIN 518210C Cloud Computing and Cloud Related IT Professional Services

518210C Includes commercially available cloud computing services such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) and emerging cloud computing services. IT professional services that are focused on providing the types of services that support the Government's adoption of migration to, or governance/management of cloud computing. Specific cloud related IT professional labor categories and/or fixed-price professional services solutions (e.g., migration services) that support activities associated with assessing cloud solutions, refactoring workloads for cloud solutions, migrating legacy or other systems to cloud solutions, providing management/governance of cloud solutions, DevOps, developing cloud native applications, or other cloud-oriented activities are within scope of this SIN.

NOTE: Subject to Cooperative Purchasing

FSC/PSC Code : DB10

SIN 54151HACS Highly Adaptive Cybersecurity Services

54151HACS Includes a wide range of fields such as, the seven-step Risk Management Framework services, information assurance, virus detection, zero trust architecture, network management, situational awareness and incident response, secure web hosting, backups, security services and Security Operations Center (SOC) services. HACS vendors are cataloged under the 5 subcategories of High Value Asset Assessments; Risk and Vulnerability Assessments, Cyber Hunt, Incident Response, and Penetration Testing.

FSC/PSC Code : DJ01

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LARGE CATEGORY: MISCELLANEOUS

SUBCATEGORY: COMPLEMENTARY SINs

SIN OLM Order-Level Materials (OLM)

OLMs are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA level, but at the order level. Since OLMs are identified and acquired at the order level, the ordering contracting officer (OCO) is responsible for making a fair and reasonable price determination for all OLMs.

OLMs are procured under a special ordering procedure that simplifies the process for acquiring supplies and services necessary to support individual task or delivery orders placed against a Schedule contract or BPA.

Using this new procedure, ancillary supplies and services not known at the time of the Schedule award may be included and priced at the order level.

OLM SIN-Level Requirements/Ordering Instructions:

OLMs are:

• Purchased under the authority of the FSS Program

• Unknown until an order is placed

• Defined and priced at the ordering activity level in accordance with GSAR clause 552.238-115

Special Ordering

Procedures for the Acquisition of Order-Level Materials. (Price analysis for OLMs is not conducted when awarding the FSS contract or FSS BPA; therefore, GSAR 538.270 and 538.271 do not apply to OLMs)

• Only authorized for use in direct support of another awarded SIN.

• Only authorized for inclusion at the order level under a Time-and-Materials (T&M) or Labor-Hour (LH)

Contract Line Item Number (CLIN)

• Subject to a Not To Exceed (NTE) ceiling price

OLMs are not:

• "Open Market Items"

• Items awarded under ancillary supplies/services or other direct cost (ODC) SINs (these items are defined, priced, and awarded at the FSS contract level)

OLM Pricing:

• Prices for items provided under the Order-Level Materials SIN must be inclusive of the Industrial

Funding Fee (IFF).

• The value of OLMs in a task or delivery order, or the cumulative value of OLMs in orders against a

FSS BPA awarded under an FSS contract, cannot exceed 33.33%.

NOTE: When used in conjunction with a Cooperative Purchasing eligible SIN, this SIN is Cooperative Purchasing Eligible.

FSC/PSC Code: 0000

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CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross reference to item descriptions and awarded price(s).

SINs SIN Title 54151S Information Technology Professional Services 518210C Cloud Computing and Cloud Related IT Professional Services 54151HACS Highly Adaptive Cybersecurity Services

OLM

Order-Level Materials (OLM)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract.

Special Item Number Labor Category GSA Price with IFF

54151S Functional Specialist 1 $83.93 per hour 518210C Cloud Tech Risk

Analyst 1 $91.65 per hour

54151HACS Risk/Vulnerability Analyst 1

$74.06 per hour

1c. Identification of Services and Hourly Rates:

See Pages 9 through 25, below.

2. Maximum Order:

Special Item Number 54151S $500,000 Special Item Number 518210C $500,000 Special Item Number 54151HACS $500,000 Special Item Number OLM $250,000

3. Minimum Order:

The minimum dollar value of orders to be issued is $100.

4. Geographic Coverage:

Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S.

Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, DC, Alaska, Hawaii, Puerto Rico, and U.S. Territories.

Offerors are requested to check one of the following boxes:

[] The Geographic Scope of Contract will be domestic and overseas delivery.

[] The Geographic Scope of Contract will be overseas delivery only.

[X] The Geographic Scope of Contract will be domestic delivery only.

5. Point of Production:

Arlington, Virginia

6. Discount from List Price:

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The GSA Net Prices published on the GSA Advantage website reflect the fully burdened price. The negotiated discount has been applied and the Industrial Funding Fee has been added.

7. Quantity Discounts:

Quantity: None

8. Prompt Payment Terms:

None

Information for Ordering Offices: Prompt Payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Item(s):

Not Applicable

10a. Time of Delivery:

Special Item Number 54151S; 518210C, 54151HACS - As negotiated with the Ordering Activity Special Item Number OLM - As negotiated with the Ordering Activity

10b. Expedited Delivery:

The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery:

Please contact the Contractor for availability and rates.

10c. Overnight and 2-day Delivery:

The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery:

Please contact the Contractor for availability and rates.

10d. Urgent Requirements:

Ordering Activities can contact the Contractor’s Representative for the purpose of requesting accelerated delivery to meet urgent requirements.

11. F.O.B. Point:

Destination

12a. Ordering Address:

Ethel Formichelli

8603 Westwood Center Drive Suite 340 Vienna, VA 22182

(703) 936-0880 (telephone)

(703) 637-1101 (facsimile)

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12b. Ordering Procedures:

Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or establishing a BPA for supplies or services. These procedures apply to all schedules.

a. FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.

b. FAR 8.405-2 Ordering procedures for services requiring a statement of work.

Any ordering activity, with respect to any one or more delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under provisions of FAR 52.212-4, paragraphs (l) Termination for the ordering activity’s convenience, and (m) Termination for Cause (See 52.212-4).

13. Payment Address:

Ethel Formichelli M9 Solutions, LLC 8603 Westwood Center Drive Suite 340 Vienna, VA 22182 (703) 936- 0880 (telephone)

(703) 637-1101 (facsimile) contracts@m9solutions.com (email)

14. Warranty Provision:

Standard commercial warranty. All services shall be performed in a good and workmanlike manner.

15. Export Packing Charges (if applicable):

Not Applicable.

16. Terms and conditions of rental, maintenance, and repair (if applicable):

Please contact the Contractor for additional information.

17. Terms and conditions of installation (if applicable):

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable):

Not Applicable.

18b. Terms and conditions for any other services (if applicable):

19. List of service and distribution points (if applicable):

20. List of participating dealers (if applicable):

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21. Preventive maintenance (if applicable):

22a. Special Attributes such as Environmental Attributes (E.G., Recycled Content, Energy Efficiency, and/or Reduced Pollutants):

22b. Section 508 Compliance:

Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT). The EIT standard can be found at: http:www.Section508.gov/.

23. Unique Entity Identifier (UEI) Number:

M9VZKEFFRGK6

24. Notification regarding registration in System for Award Management (SAM) database:

Contractor has a current registration in SAM.

http://www.section508.gov/

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LABOR CATEGORY DESCRIPTIONS

APPLICATION ARCHITECT 1

Minimum/General Experience: 5 years

Functional Responsibility: The Application Architect 1 may plan, design, develop, redesign or enhance, install, or implement various technology products, or enhance computer programs. This individual applies knowledge of software and programming to develop and test computer systems and produce the necessary outcome for clients. The Application Architect may draft technical white papers to better understand the technology behind them, and to provide instructions that help the client better understand the nature and applications of a specific product. Application Architect 1 performs more routine aspects of the position and is supervised by higher levels.

Minimum Education: Bachelor’s Degree in Computer Science, Information Systems, or related field

APPLICATION ARCHITECT 3

Minimum/General Experience: 10 years

Functional Responsibility: The Application Architect 3 may plan, design, develop, redesign or enhance, install, or implement various technology products, or enhance computer programs. This individual applies knowledge of software and programming to develop and test computer systems and produce the necessary outcome for clients. The Application Architect may draft technical white papers to better understand the technology behind them, and to provide instructions that help the client better understand the nature and applications of a specific product. Application Architect 3 is competent in subject matter and may lead individuals assisting in the work.

BUSINESS ANALYST 1

Minimum/General Experience: 3 years

Functional Responsibility: The Business Analyst 1 may provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements. Uses available computer systems resources and personnel to carry out analysis to support management’s quest for performance improvement to determine the most useful business solution. May implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress. Determine and document user requirements for business processes and abide by those requirements for future projects. Reviews and analyzes information, forecasts, methods, schedules, systems, processes, and procedures. Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis, and Technical Analysis. Business Analyst 1 performs more routine aspects of the position and as supervised by higher levels.

BUSINESS ANALYST 2

Functional Responsibility: The Business Analyst 2 may provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements. Uses available computer systems resources and personnel to carry out analysis to support management’s quest for performance improvement to determine the most useful business solution. May implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress. Determine and document user requirements for business processes and abide by those requirements for future projects. Reviews and analyzes information, forecasts, methods, schedules, systems, processes, and procedures. Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis, and Technical Analysis. Business Analyst 2 performs more varied and difficult tasks compared to Business Analyst 1.

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CHANGE/CONFIGURATION MANAGEMENT SPECIALIST

Functional Responsibility: Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.

Minimum Education: Bachelor’s Degree in Computer Science/Information Systems/Engineering or related field.

Additional technical training preferred.

CLOUD ARCHITECT 1

Minimum/General Experience: 3 Years

Functional Responsibility: Provides thought leadership related to current and future customer plans with regard to cloud solutions. Possesses knowledge of the future direction and trends associated with cloud technology. Has experience in designing or implementing cloud architecture solutions for information technology. Designs architecture, to include the software, hardware, and communications to support the total requirements, as well as provide for present and future cross-functional requirements and interfaces.

Minimum Education: Bachelor’s Degree in Computer Science, Information Systems or related field.

CLOUD ARCHITECT 2

Minimum/General Experience: 6 Years

Functional Responsibility: Provides thought leadership related to current and future customer plans with regard to cloud technology. Possesses knowledge of the future direction and trends associated with information technology. Has experience in designing and implementing cloud architecture solutions for information technology. Designs architecture, to include the software, hardware, and communications to support the total requirements, as well as provide for present and future cross-functional requirements and interfaces.

CLOUD ARCHITECT 3

Minimum/General Experience: 8 Years

Functional Responsibility: Provides thought leadership related to current and future customer plans with regard to cloud technology. Possesses knowledge of the future direction and trends associated with information technology. Has experience in designing and implementing cloud architecture solutions for information technology. Designs architecture, to include the software, hardware, and communications to support the total requirements, as well as provide for present and future cross-functional requirements and interfaces.

CLOUD ARCHITECT 4

Minimum/General Experience: 10 Years

Functional Responsibility: Provides thought leadership related to current and future customer plans with regard to cloud technology. Possesses knowledge of the future direction and trends associated with information technology. Has experience in designing and implementing cloud architecture solutions for information technology. Designs architecture, to include the software, hardware, and communications to support the total requirements, as well as provide for present and future cross-functional requirements and interfaces.

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CLOUD ENGINEER 2

Functional Responsibility: Provides knowledge in design, architecture, development and administration of cloud solutions. May monitor existing systems for structural integrity; oversee the development and installation of new hardware and software; install and configure operating systems and other software and routinely test installed software for glitch detection and other issues; provide technical direction to IT support staff; design and implement security systems and redundant backups to maintain data safety; write custom scripts to reduce the need for human intervention, Create saleable, automated solutions for our customer base; establish multi-platform versions of the software package; write tests for existing and created code to ensure compatibility and stability; evaluate, recommend, and implement automated test tools and strategies; design, implement, and conduct test and evaluation procedures to ensure system requirements are met; and/or evaluate hardware and software and resolve LAN/MAN/WAN network related problems. Level 2 performs more varied and difficult tasks compared to Level 1, yet has less autonomy than Level 3.

CLOUD ENGINEER 3

Functional Responsibility: Provides knowledge in design, architecture, development and administration of cloud solutions. May monitor existing systems for structural integrity; oversee the development and installation of new hardware and software; install and configure operating systems and other software and routinely test installed software for glitch detection and other issues; provide technical direction to IT support staff; design and implement security systems and redundant backups to maintain data safety; write custom scripts to reduce the need for human intervention, Create saleable, automated solutions for our customer base; establish multi-platform versions of the software package; write tests for existing and created code to ensure compatibility and stability; evaluate, recommend, and implement automated test tools and strategies; design, implement, and conduct test and evaluation procedures to ensure system requirements are met; and/or evaluate hardware and software and resolve LAN/MAN/WAN network related problems. Level 3 is competent in subject matter and concepts and may lead individuals assisting in the work.

CLOUD ENGINEER 4

Minimum/General Experience: 10 Years

Functional Responsibility: Provides knowledge in design, architecture, development and administration of cloud solutions. May monitor existing systems for structural integrity; oversee the development and installation of new hardware and software; install and configure operating systems and other software and routinely test installed software for glitch detection and other issues; provide technical direction to IT support staff; design and implement security systems and redundant backups to maintain data safety; write custom scripts to reduce the need for human intervention, Create saleable, automated solutions for our customer base; establish multi-platform versions of the software package; write tests for existing and created code to ensure compatibility and stability; evaluate, recommend, and implement automated test tools and strategies; design, implement, and conduct test and evaluation procedures to ensure system requirements are met; and/or evaluate hardware and software and resolve LAN/MAN/WAN network related problems. Level 3 is competent in subject matter and concepts and may lead individuals assisting in the work.

CLOUD FINANCIAL ANALYST 1

Functional Responsibility: Supports the cost optimization efforts of multiple development teams migrating their

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Performs technical and financial analysis to help Business Owners determine the impact of cloud adoption.

Defines the total cost of ownership and business value for moving to the Cloud. Creates, maintains, and updates financial databases and spreadsheets, and generates various financial reports. Tracks and analyzes Cloud spending across organizations. Summarizes financial and operational data and helps business leaders understand their results and the drivers of results.

CLOUD FINANCIAL ANALYST 2

Functional Responsibility: Supports the cost optimization efforts of multiple development teams migrating their applications to various cloud environments. Measures, monitors, and analyzes the usage of Cloud and makes recommendations for cost optimization. Collects and reviews financial data from various Cloud sources.

Performs technical and financial analysis to help Business Owners determine the impact of cloud adoption.

Defines the total cost of ownership and business value for moving to the Cloud. Creates, maintains, and updates financial databases and spreadsheets, and generates various financial reports. Tracks and analyzes Cloud spending across organizations. Summarizes financial and operational data and helps business leaders

CLOUD FINANCIAL ANALYST 3

Functional Responsibility: Supports the cost optimization efforts of multiple development teams migrating their applications to various cloud environments. Measures, monitors, and analyzes the usage of Cloud and makes recommendations for cost optimization. Collects and reviews financial data from various Cloud sources.

Performs technical and financial analysis to help Business Owners determine the impact of cloud adoption.

Defines the total cost of ownership and business value for moving to the Cloud. Creates, maintains, and updates financial databases and spreadsheets, and generates various financial reports. Tracks and analyzes Cloud spending across organizations. Summarizes financial and operational data and helps business leaders

DATA ANALYST

Minimum/General Experience: 2 years

Functional Responsibility: Designs, implements, and maintains moderately complex databases, access methods, access time, device allocation, validation checks, organization, protection and security, and statistical methods. Maintains database dictionaries, monitors standards and procedures and integration of systems through database design.

Minimum Education: Associate’s Degree

DATABASE SPECIALIST 2

Functional Responsibility: Database Specialist 2 administers organization's databases using database management systems to organize and store data. The Database Specialist 2 ascertains user requirements, creates computer databases, and tests and coordinates changes. This individual interacts with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data required to develop and maintain integrated databases. Level 2 performs more varied and

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DATABASE SPECIALIST 3

Minimum/General Experience: 7 years

Functional Responsibility: Database Specialist 3 administers organization's databases using database management systems to organize and store data. The Database Specialist 3 ascertains user requirements, creates computer databases, and tests and coordinates changes. This individual interacts with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data required to develop and maintain integrated databases. Level 3 is competent in subject matter and concepts and may lead individuals assisting in the work.

ENTERPRISE ARCHITECT 3

Minimum/General Experience: 8 years

Functional Responsibility: The Enterprise Architect works with stakeholders, both leadership and subject matter experts, to build a holistic view of the organization's strategy, processes, information, and information technology assets to keep the business and IT in alignment. The Enterprise Architect links the business mission, strategy, and processes of an organization to its IT strategy and documents this using multiple architectural models or views that show how the current and future needs of an organization will be met in an efficient, sustainable, agile, and adaptable manner.

FRONT END/UI DEVELOPER

Minimum/General Experience: 4 years

Functional Responsibility: Front end web development using modern techniques and frameworks (e.g., HTML5, CSS3, CSS frameworks like LESS and SASS, Responsive Design, Bourbon, Twitter Bootstrap).

JavaScript development using modern standards, including strict mode compliance, modularization techniques and tools, and frameworks and libraries (e.g., jQuery, MV* frameworks such as Backbone.js and Ember.js, D3).

Consuming RESTful APIs. Using and working in team environments that use agile methodologies (e.g., Scrum, Lean). Use of version control systems, specifically Git and GitHub. Ensuring Section 508 Compliance. Quickly researching and learning new programming tools and techniques. Using and working with open source solutions and community. Creating web layouts from static images. Creating views and templates in full-stack frameworks like Rails, Express, or Django.

Minimum Education: Bachelor’s Degree

FUNCTIONAL SPECIALIST 1

Functional Responsibility: The Functional Specialist 1 provides knowledge in industry, process, or technology areas. Responsibilities may include planning and managing the work of information systems project teams;

designing and implementing new organization structures and conceptual design and development of training curricula; assisting an organization to translate its vision and strategy into core human resource and business processes; leading clients through streamlining, reengineering, and transforming business processes; and developing and executing project budgets. Level 1 performs more routine aspects of the position and is

FUNCTIONAL SPECIALIST 2

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Functional Responsibility: The Functional Specialist 2 provides knowledge in industry, process, or technology areas. Responsibilities may include planning and managing the work or information systems project teams, designing and implementing new organization structures, conceptual design and development of training curricula. Assisting an organization to translate its vision and strategy into core human resource business process. Leading clients through streamlining, reengineering, and transforming business processes. Developing and executing project budgets. Functional Specialist 2 has less autonomy than Functional Specialist 3.

FUNCTIONAL SPECIALIST 3

Functional Responsibility: The Functional Specialist 3 provides knowledge in industry, process, or technology areas. Responsibilities may include planning and managing the work or information systems project teams, designing and implementing new organization structures, conceptual design and development of training curricula. Assisting an organization to translate its vision and strategy into core human resource business process. Leading clients through streamlining, reengineering and transforming business processes. Developing and executing project budgets. Functional Specialist 3 is competent in subject matter and concepts and may lead individuals assisting in the work.

IT SPECIALIST 1

Minimum/General Experience: 0 years

Functional Responsibility: This is an entry level position. Assists in functional and IT analysis, design, development, integration, documentation, and implementation assistance on problems which require a thorough knowledge of the related technical subject matter for effective system deployment. Participates in all phases of systems development. Assists in applying principals and methods of the functional area to difficult problems in technical areas to arrive at automated solutions. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Must be able to perform with limited supervision.

Prepares and delivers presentations and briefings as required by the task order. Performs as a member of a team.

Minimum Education: Associate’s Degree

IT SPECIALIST 2

Functional Responsibility: This is a mid-level position. Provides functional and IT analysis, design, development, integration, documentation, and implementation assistance on problems which require a thorough knowledge of the related technical subject matter for effective system deployment. Participates in all phases of systems development. Applies principals and methods of the functional area to difficult problems in technical areas to arrive at automated solutions. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Prepares and delivers presentations and briefings as required by the task order. Performs as a member of a team or as a Team Lead as required.

IT SPECIALIST 3

Functional Responsibility: Provides high level functional and IT analysis, design, development, integration, documentation, and implementation assistance on problems which require a thorough knowledge of the related technical subject matter for effective system deployment. Participates in all phases of systems development.

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Applies principals and methods of the functional area to difficult problems in technical areas to arrive at automated solutions. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Prepares and delivers presentations and briefings as required by the task order.

Performs as a Project Manager as required.

NETWORK SPECIALIST 2

Functional Responsibility: Designs, implements, maintains, troubleshoots, and supports local and wide- area network systems. Consults with clients and analyzes and reviews their network requirements. Estimates cost and prepares schedules that outline the timetable for design and implementation of the network solution.

Evaluates network hardware and software and assists in their acquisition. Research’s the market for the most cost-effective software and hardware. Troubleshoots and resolves software/hardware problems, configures network systems to user environments. Convert designs and specification working networks.

PROGRAMMER 1

Minimum/General Experience: 1 year

Functional Responsibility: The Programmer 1 is responsible for activities such as program design, coding, testing, debugging or documentation. Has technical knowledge and responsibility of all phases of applications systems analysis and programming and understands the business or function for which application is designed.

May write programs according to specifications, which may be provided by Engineers, technical architects, or other computer scientists. Update, repair, modify and expand existing computer programs. Programmer 1 performs routine aspects of the position and is supervised by higher levels.

PROGRAMMER 2

Functional Responsibility: The Programmer 2 is responsible for activities such as program design, coding, testing, debugging or documentation. Has technical knowledge and responsibility of all phases of applications systems analysis and programming and understands the business or function for which application is designed.

May write programs according to specifications, which may be provided by Engineers, technical architects, or other computer scientists. Update, repair, modify and expand existing computer programs. Programmer 2 performs more varied and difficult tasks compared to Programmer 1 yet has less autonomy than Programmers 3-5.

PROGRAMMER 3

Functional Responsibility: The Programmer 3 is responsible for activities such as program design, coding, testing, debugging or documentation. Has technical knowledge and responsibility of all phases of applications systems analysis and programming and understands the business or function for which application is designed.

May write programs according to specifications, which may be provided by Engineers, technical architects, or other computer scientists. Update, repair, modify and expand existing computer programs. Programmer 3 performs more varied and difficult tasks compared to Programmer 2 yet has less autonomy than Programmers 4-5.

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PROGRAMMER 4

Minimum/General Experience: 4 years

Functional Responsibility: The Programmer 4 is responsible for activities such as program design, coding, testing, debugging or documentation. Has technical knowledge and responsibility of all phases of applications systems analysis and programming and understands the business or function for which application is designed.

May write programs according to specifications, which may be provided by Engineers, technical architects, or other computer scientists. Update, repair, modify and expand existing computer programs. Programmer 4 is competent in subject matter and concepts and may lead individuals assisting in the work.

PROGRAMMER 5

Functional Responsibility: The Programmer 5 is responsible for activities such as program design, coding, testing, debugging or documentation. Has technical knowledge and responsibility of all phases of applications systems analysis and programming and understands the business or function for which application is designed.

May write programs according to specifications, which may be provided by Engineers, technical architects, or other computer scientists. Update, repair, modify and expand existing computer programs. Programmer 5 is competent in subject matter and concepts and may lead individuals assisting in the work.

PROJECT MANAGER 1

Functional Responsibility: Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Assists in the definition of project scope and objectives. Assists in the development of detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team.

Recommends and takes action to direct the analysis and solutions of problems.

Minimum Education: Bachelor’s Degree in Business/Management/IT or related field

PROJECT MANAGER 2

Functional Responsibility: Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation. Interfaces with all areas affected by the project, including end users, computer services, and client services. Defines project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems.

Minimum Education: Bachelor’s Degree in Business/Management/IT or related field. Advanced Degree / relevant professional certification (e.g., PMP) preferred.

PROJECT MANAGER 3

Functional Responsibility: The Project Manager has a broad range of information technology experience

17 | P a g e including planning, architecture, systems delivery, computer operations, and IT management. The Project Manager understands the business benefits of the IT projects for which he/she is responsible and views IT as an enabler of the overarching program. The Project Manager is comfortable overseeing projects, while both driving both their daily operations and their overall place in IT Strategy. He/she will have Senior Managers responsible for day-to-day project activities. Additional experience includes communication with client and Managers, as well as potentially managing multiple projects. The Project Manager is used to addressing unstructured management problems in an efficient and effective manner. The Project Manager manages overall program activities and is an advisor to client executives. Assumes responsibility for overall project delivery. The Project Manager communicates regularly with the Government Contracting Office (CO) and delegated government representatives.

CLOUD QUALITY ASSURANCE 2

Functional Responsibility: Assists in the development of project Cloud Software Quality Assurance Plan and the implementation of procedures that conform to the requirements of the contract. Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process.

CLOUD QUALITY ASSURANCE 3

Functional Responsibility: Carries out cloud procedures to ensure that all information systems, products, and services meet organization standards and end-user requirements. Performs and leads tests of software to ensure proper operation and freedom from defects. May create test data for applications. Documents and works to resolve all complex problems. Reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations. Acts as information resource about assigned areas to other Quality Assurance Analysts. Performs complex workflow analysis and recommends quality improvements.

CLOUD SOFTWARE ENGINEER 1

Functional Responsibility: Provides knowledge in cloud design, architecture, development, and administration.

May monitor existing software for structural integrity; oversee the development and installation of new software;

install and configure operating systems and other software and routinely test installed software for glitch detection and other issues; provide technical direction to IT support staff; design and implement security software and redundant backups to maintain data safety; write custom scripts to reduce the need for human intervention; create saleable, automated solutions for our customer base; establish multi-platform versions of the software package; write tests for existing and created code to ensure compatibility and stability; evaluate, recommend, and implement automated test tools and strategies; design, implement, and conduct test and evaluation procedures to ensure software requirements are met; and/or evaluate software and resolve LAN/MAN/WAN network related problems. Level 1 performs more routine aspects of the position and is

CLOUD SOFTWARE ENGINEER 2

Functional Responsibility: Provides knowledge in cloud design, architecture, development, and administration.

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May monitor existing software for structural integrity; oversee the development and installation of new software;

install and configure operating systems and other software and routinely test installed software for glitch detection and other issues; provide technical direction to IT support staff; design and implement security software and redundant backups to maintain data safety; write custom scripts to reduce the need for human intervention; create saleable, automated solutions for our customer base; establish multi-platform versions of the software package; write tests for existing and created code to ensure compatibility and stability; evaluate, recommend, and implement automated test tools and strategies; design, implement, and conduct test and evaluation procedures to ensure software requirements are met; and/or evaluate software and resolve LAN/MAN/WAN network related problems. Level 2 performs more varied and difficult tasks compared to Level 1, yet has less autonomy than Level 3.

CLOUD SOFTWARE ENGINEER 3

Functional Responsibility: Provides knowledge in cloud design, architecture, development, and administration.

May monitor existing software for structural integrity; oversee the development and installation of new software;

install and configure operating systems and other software and routinely test installed software for glitch detection and other issues; provide technical direction to IT support staff; design and implement security software and redundant backups to maintain data safety; write custom scripts to reduce the need for human intervention; create saleable, automated solutions for our customer base; establish multi-platform versions of the software package; write tests for existing and created code to ensure compatibility and stability; evaluate, recommend, and implement automated test tools and strategies; design, implement, and conduct test and evaluation procedures to ensure software requirements are met; and/or evaluate software and resolve LAN/MAN/WAN network related problems. Level 3 is competent in subject matter and concepts and may lead individuals assisting in the work.

SUBJECT MATTER EXPERT (SME) 1

Functional Responsibility: The SME 1 has industry experience in the relevant subject matter. Uses information technology expertise and/or industry focus expertise in fulfilling the interpreted customer specification. Highly experienced in the industry with regard to the stated information technology. Provides thought leadership related to current and future customer plans with regard to the stated information technology.

SUBJECT MATTER EXPERT (SME) 2

Functional Responsibility: The SME 2 has industry experience in the relevant subject matter. Uses information technology expertise and/or industry focus expertise in fulfilling the interpreted customer specification. Highly experienced in the industry with regard to the stated information technology. Provides thought leadership related

SUBJECT MATTER EXPERT (SME) 3

Minimum/General Experience: 15 years

Functional Responsibility: The SME 3 has industry experience in the relevant subject matter. Uses information technology expertise and/or industry focus expertise in fulfilling the interpreted customer specification. Highly experienced in the industry with regard to the stated information technology. Provides thought leadership related

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SYSTEM ADMINISTRATOR 3

Functional Responsibility: Responsible for activities related to system administration. Assigns personnel to various projects, directs their activities, and evaluates their work. Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization.

Oversees installation, maintenance, configuration, and integrity of computer systems and operating environments. Implements operating system enhancements that will improve the reliability and performance of the system.

Minimum Education: Bachelor’s Degree in Computer Science/Information Systems/Engineering or related field.

Additional technical training preferred.

SYSTEMS ANALYST 1

Functional Responsibility: Under general supervision, formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems.

Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties, as necessary. Guides and advises less experienced Business Systems Analysts. Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment.

Minimum Education: Bachelor’s/Associate’s Degree in Computer Science/Information Systems or related field

SYSTEMS ANALYST 2

Functional Responsibility: Formulates and defines systems scope and objectives based on user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. Guides and advises less experienced Business Systems Analysts. Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.

Minimum Education: Bachelor’s Degree in Computer Science/Information Systems/Engineering or related field

SYSTEMS ENGINEER 2

Functional Responsibility: Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment. Provides quality assurance review and the evaluation of new and existing software products.

Minimum Education: Bachelor’s Degree in Computer Science/Information Systems/Engineering or related field

TECHNICAL ARCHITECT 1

Functional Responsibility: The Technical Architect 1 provides thought leadership related to current and future customer plans with regard to the stated information technology. Possesses knowledge of the future direction and

20 | P a g e trends associated with information technology. Experience in designing or implementing information architecture solutions for information technology. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces.

CLOUD TECH RISK ANALYST 1

Functional Responsibility: Provides cloud guidance and oversight on current and emerging legal, regulatory, and operational technology risk issues. Performs regular monitoring of reports, trigger events, emerging technologies, industry trends, and other items to identify emerging risks. Evaluates major projects, strategic initiatives, and new products for technology and information security risks. Evaluates the technology portfolio of projects, improvement efforts, and strategic initiatives to ensure adequate investment in risk mitigation efforts in alignment with risk tolerance and appetite. Responds to internal and external audits, regulatory exams, and requests for information.