MAS - Pioneer Hubzone Innovators LLC - 47QTCA19D0020

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Federal Supply Schedule 47QTCA19D0020 Federal contract IDV
Contract number
47QTCA19D0020
Issued by
GSA Federal Acquisition Service

About this file

This federal supply schedule contract provides information technology professional services and highly adaptive cybersecurity services. Awarded on November 8, 2018 for a 10-year period, it includes labor categories such as project managers, systems engineers, programmers, and cybersecurity specialists. Pricing is established for each year of the contract along with detailed labor category descriptions. Services are to be performed at the contractor's facilities or the ordering agency's location according to individual task orders issued against the contract.

Pioneer Hubzone Innovators LLC Pricelist and/or Vendor Terms and Conditions for 47QTCA19D0020, a Federal Supply Schedule awarded to Pioneer Hubzone Innovators LLC, under Information Technology Schedule 70 (IT-70)

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GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

Federal Supply Schedule 70 General Purpose Commercial Information Technology Equipment, Software and Services

CONTRACT NUMBER: 47QTCA19D0020

CONTRACT PERIOD: November 8, 2018 through November 7, 2023

Pioneer HUBZone Innovators LLC

10 W 24th St, #357 Baltimore, MD 21218 Phone: 202-741-9397 www.pdinc.us

CONTRACTOR’S POINT OF CONTACT FOR CONTRACT ADMINISTRATION:

Jason Pyeron seti@phijv.com

PRICELIST CURRENT THROUGH: Modification ____ dated ____

For more information on ordering from this Federal Supply Schedule contract, please visit: www.gsa.gov/schedules

CONTRACTOR INFORMATION

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN 54151HACS Highly Adaptive Cybersecurity Services

SIN 54151S Information Technology Professional Services

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH AWARDED SIN:

See attached

1c. HOURLY RATES (Services only): See attached

2. MAXIMUM ORDER THRESHOLD:

SIN 54151HACS $500,000

SIN 54151S $500,000

NOTE TO ORDERING ACTIVITIES: If the best value selection places your order over the applicable Maximum Order Threshold, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the Contactor for a better price. The Contractor may (1) offer a new price for this requirement, (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER THRESHOLD: $100.00

4. GEOGRAPHIC COVERAGE: 48 States, DC

5. POINT(S) OF PRODUCTION: MD, US

6. DISCOUNT FROM BEST MARKET RATE: GSA Net Prices are listed below. Negotiated discounts have been applied and the Industrial Funding Fee has been added.

7. QUANTITY DISCOUNT(S): None

8. PROMPT PAYMENT TERMS: 1% Net 7 Calendar Days

9.a Government Purchase Cards will be accepted at or below the micro-purchase threshold.

9.b Government Purchase Cards will not be accepted above the micro-purchase threshold.

10. FOREIGN ITEMS: None

11a. TIME OF DELIVERY: Negotiated between Contractor and Ordering Agency

11b. EXPEDITED DELIVERY: Negotiated between Contractor and Ordering Agency

11c. OVERNIGHT AND 2-DAY DELIVERY: Negotiated between Contractor and Ordering Agency

11d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the Contractor for the purpose of requesting accelerated delivery.

12. FOB POINT: Destination, 48 Contiguous States, Alaska, Hawaii, District of Columbia and Puerto Rico.

13a. ORDERING ADDRESS: Same as Contractor Address

13b. ORDERING PROCEDURES: Ordering Activities shall use the ordering procedures described in Federal Acquisition Regulation 8.405-3 when placing an order or establishing a BPA for supplies or services. The ordering procedures, information on Blanket Purchase Agreements (BPA’s) and a sample BPA can be found at the GSA/FSS Schedule Homepage (www.fss.gsa.gov/schedules).

14. PAYMENT ADDRESS: Same as Contractor Address

15. WARRANTY PROVISION: Standard Commercial

16. EXPORT PACKING CHARGES: None

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: None

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE):

Not Applicable

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): Not Applicable

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS

AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): Not Applicable

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): Not Applicable

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): Not Applicable

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): Not Applicable

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): Not Applicable

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

24b. SECTION 508 COMPLIANCE FOR ELECTRONIC AND INFORMATION TECHNOLOGY (EIT): Compliant. The EIT standards can be found at: www.Section508.gov/.

25. DUNS NUMBER: 080545555

26. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT

(SAM) DATABASE: Contractor has an active registration in the System for Award Management (SAM) database.

GSA Pricing

Labor Category

Proposed GSA Rate w/IFF Year 1

Proposed GSA Rate w/IFF Year 2

Proposed GSA Rate w/IFF Year 3

Proposed GSA Rate w/IFF Year 4

Proposed GSA Rate w/IFF Year 5

Project/Program Manager - Mid-level $ 131.86 $ 135.16 $ 138.54 $ 142.00 $ 145.55

Project/Program Manager - Senior $ 223.37 $ 228.95 $ 234.68 $ 240.54 $ 246.56

Applications Systems Analyst - Junior $ 103.81 $ 106.40 $ 109.06 $ 111.79 $ 114.58

Applications Systems Analyst - Mid-level $ 138.13 $ 141.58 $ 145.12 $ 148.75 $ 152.47

Applications Systems Analyst - Senior $ 281.21 $ 288.24 $ 295.45 $ 302.83 $ 310.40

Business Process Reengineering Specialist - Junior $ 129.14 $ 132.37 $ 135.68 $ 139.07 $ 142.55

Business Process Reengineering Specialist - Mid-level $ 162.91 $ 166.99 $ 171.16 $ 175.44 $ 179.83

Business Process Reengineering Specialist - Senior $ 252.29 $ 258.60 $ 265.07 $ 271.69 $ 278.48

Cloud Engineer - Junior $ 129.14 $ 132.37 $ 135.68 $ 139.07 $ 142.55

Cloud Engineer - Mid-level $ 162.91 $ 166.99 $ 171.16 $ 175.44 $ 179.83

Cloud Engineer - Senior $ 237.82 $ 243.76 $ 249.86 $ 256.11 $ 262.51

Configuration Management Specialist - Junior $ 95.37 $ 97.75 $ 100.20 $ 102.70 $ 105.27

Configuration Management Specialist - Mid-level $ 129.14 $ 132.37 $ 135.68 $ 139.07 $ 142.55

Configuration Management Specialist - Senior $ 223.37 $ 228.95 $ 234.68 $ 240.54 $ 246.56

Cybersecurity Engineer - Junior $ 162.91 $ 166.99 $ 171.16 $ 175.44 $ 179.83

Cybersecurity Engineer - Mid-level $ 208.90 $ 214.12 $ 219.48 $ 224.96 $ 230.59

Cybersecurity Engineer - Senior $ 310.13 $ 317.89 $ 325.83 $ 333.98 $ 342.33

Database Specialist - Junior $ 95.37 $ 97.75 $ 100.20 $ 102.70 $ 105.27

Database Specialist - Mid-level $ 179.79 $ 184.29 $ 188.90 $ 193.62 $ 198.46

Database Specialist - Senior $ 281.21 $ 288.24 $ 295.45 $ 302.83 $ 310.40

Human Factors Engineer - Junior $ 259.51 $ 266.00 $ 272.65 $ 279.47 $ 286.46

Human Factors Engineer - Senior $ 310.14 $ 317.89 $ 325.84 $ 333.98 $ 342.33

Information Technology Consultant - Mid-level $ 129.14 $ 132.37 $ 135.68 $ 139.07 $ 142.55

Information Technology Consultant - Senior $ 223.37 $ 228.95 $ 234.68 $ 240.54 $ 246.56

Information Technology Service Management Analyst - Junior $ 95.37 $ 97.75 $ 100.20 $ 102.70 $ 105.27

Information Technology Service Management Analyst - Mid-level $ 120.69 $ 123.70 $ 126.80 $ 129.97 $ 133.22

Information Technology Service Management Analyst - Senior $ 223.37 $ 228.95 $ 234.68 $ 240.54 $ 246.56

Integration Engineer - Junior $ 68.49 $ 70.20 $ 71.96 $ 73.76 $ 75.60

Integration Engineer - Mid-Level $ 146.02 $ 149.67 $ 153.41 $ 157.25 $ 161.18

Integration Engineer - Senior $ 223.37 $ 228.95 $ 234.67 $ 240.54 $ 246.55

Network Engineer - Junior $ 129.14 $ 132.37 $ 135.68 $ 139.07 $ 142.55

Network Engineer - Mid-level $ 162.91 $ 166.99 $ 171.16 $ 175.44 $ 179.83

Network Engineer - Senior $ 237.82 $ 243.77 $ 249.86 $ 256.11 $ 262.51

Labor Category

Proposed GSA Rate w/IFF Year 1

Proposed GSA Rate w/IFF Year 2

Proposed GSA Rate w/IFF Year 3

Proposed GSA Rate w/IFF Year 4

Proposed GSA Rate w/IFF Year 5

Operations Research Analyst - Junior $ 162.91 $ 166.99 $ 171.16 $ 175.44 $ 179.83

Operations Research Analyst - Mid-level $ 208.90 $ 214.13 $ 219.48 $ 224.97 $ 230.59

Operations Research Analyst - Senior $ 281.21 $ 288.24 $ 295.45 $ 302.83 $ 310.40

Programmer - Junior $ 89.79 $ 92.03 $ 94.33 $ 96.69 $ 99.11

Programmer - Mid-level $ 179.79 $ 184.29 $ 188.90 $ 193.62 $ 198.46

Programmer - Senior $ 281.21 $ 288.24 $ 295.45 $ 302.83 $ 310.40

Quality Assurance Specialist - Junior $ 95.37 $ 97.75 $ 100.20 $ 102.70 $ 105.27

Quality Assurance Specialist - Mid-level $ 129.14 $ 132.37 $ 135.68 $ 139.07 $ 142.55

Quality Assurance Specialist - Senior $ 223.37 $ 228.95 $ 234.68 $ 240.54 $ 246.56

Software Engineer - Junior $ 95.37 $ 97.75 $ 100.20 $ 102.70 $ 105.27

Software Engineer - Mid-level $ 179.79 $ 184.29 $ 188.90 $ 193.62 $ 198.46

Software Engineer - Senior $ 281.21 $ 288.24 $ 295.45 $ 302.83 $ 310.40

Subject Matter Expert - Junior $ 129.14 $ 132.37 $ 135.68 $ 139.07 $ 142.55

Subject Matter Expert - Mid-level $ 223.37 $ 228.95 $ 234.68 $ 240.54 $ 246.56

Subject Matter Expert - Senior $ 367.97 $ 377.17 $ 386.60 $ 396.27 $ 406.18

Systems Architecture Engineer - Junior $ 129.06 $ 132.29 $ 135.60 $ 138.99 $ 142.46

Systems Architecture Engineer - Mid-level $ 223.37 $ 228.95 $ 234.68 $ 240.54 $ 246.56

Systems Architecture Engineer - Senior $ 310.13 $ 317.89 $ 325.83 $ 333.98 $ 342.33

Systems Engineer - Junior $ 92.62 $ 94.94 $ 97.31 $ 99.74 $ 102.24

Systems Engineer - Mid-level $ 162.91 $ 166.99 $ 171.16 $ 175.44 $ 179.83

Systems Engineer - Senior $ 223.37 $ 228.95 $ 234.68 $ 240.54 $ 246.56

Technical Writer - Junior $ 78.48 $ 80.44 $ 82.45 $ 84.51 $ 86.62

Technical Writer - Senior $ 120.69 $ 123.70 $ 126.80 $ 129.97 $ 133.22

Test Engineer - Junior $ 86.84 $ 89.01 $ 91.23 $ 93.52 $ 95.85

Test Engineer - Mid-level $ 129.14 $ 132.37 $ 135.68 $ 139.07 $ 142.55

Test Engineer - Senior $ 208.90 $ 214.12 $ 219.48 $ 224.96 $ 230.59

Web Designer $ 103.83 $ 106.43 $ 109.09 $ 111.82 $ 114.61

Labor Category Descriptions

Project/Program Manager - Mid-level

Education: Bachelor of Science in a related technical field

Experience: Minimum of 3 years’ experience required

Daily job duties:

Analyzes new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components.

Performs day-to-day management of overall project/contract support operations, possibly involving multiple tasks and groups of personnel at multiple locations Organizes, directs, and coordinates the planning and production of all activities associated with assigned project Assumes responsibility for project results Works with project sponsor and stakeholders to complete project charter outlining scope, goals, deliverables, required resources, budget, and timing Completes work breakdown structure to estimate effort required for each task Provides a project schedule to identify when each task will be completed Communicates clearly expectations to team members and stakeholders Mediates between stakeholders and team members Resolves issues and solves problems throughout project life-cycle Manages project scope by ensuring changes to scope are documented and approved Tracks and reports on project milestones and provides status reports when requested

Project/Program Manager – Senior

Education: Bachelor of Science in a related technical field

Experience: Minimum of 8 years’ experience required

Daily job duties:

Analyzes new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components.

Performs day-to-day management of overall project/contract support operations, possibly involving multiple tasks and groups of personnel at multiple locations

Organizes, directs, and coordinates the planning and production of all activities associated with assigned project

Assumes responsibility for project results Works with project sponsor and stakeholders to complete project charter outlining scope, goals, deliverables, required resources, budget, and timing Completes work breakdown structure to estimate effort required for each task Provides a project schedule to identify when each task will be completed Communicates clearly expectations to team members and stakeholders Mediates between stakeholders and team members Resolves issues and solves problems throughout project life-cycle Manages project scope by ensuring changes to scope are documented and approved Tracks and reports on project milestones and provides status reports when requested Leads, coaches, and motivates team members

Organizes, directs, and coordinates the planning and production of all activities associated with assigned projects

Makes decisions and recommendations based on the business need for each project, and makes on-going decisions based on what’s best for the organization

Applications Systems Analyst – Junior

Experience: Minimum of 1 year experience required

Daily job duties:

Formulates/defines system scope and objectives.

Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.

Prepares detailed specifications from which programs will be written and designs, codes, tests, debugs, and documents those programs.

Applications Systems Analyst - Mid-level

Experience: Minimum of 3 years’ experience required

Daily job duties:

Formulates/defines system scope and objectives.

Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.

Prepares detailed specifications from which programs will be written and designs, codes, tests, debugs, and documents those programs.

Assists with internal reporting Supports the development of the program and its team members

Applications Systems Analyst – Senior

Experience: Minimum of 8 years’ experience required

Daily job duties:

Formulates/defines system scope and objectives.

Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.

Prepares detailed specifications from which programs will be written and designs, codes, tests, debugs, and documents those programs.

Trains and manages subordinate Applications Systems Analysts Reports directly to Project Manager

Business Process Reengineering Specialist - Junior

Experience: Minimum of 1 year experience required

Daily job duties:

Specialized experience may include facilitation, training, methodology development and evaluation, process reengineering across all phases, identifying best practices, change management, business management techniques, organizational development, activity and data modeling, information system development methods and practices, or the supervision of other business process reengineering specialists.

Applies process improvement and reengineering methodologies and principles of best practices to conduct process modernization projects, including applicable trade studies.

Activity and data modeling Developing modern business methods Identifying best practices Creating and assessing performance measurements Environmental & Resource analysis

Business Process Reengineering Specialist - Mid-level

Experience: Minimum of 3 years’ experience required

Daily job duties:

Specialized experience may include facilitation, training, methodology development and evaluation, process reengineering across all phases, identifying best practices, change management, business management techniques, organizational development, activity and data modeling, information system development methods and practices, or the supervision of other business process reengineering specialists.

Applies process improvement and reengineering methodologies and principles of best practices to conduct process modernization projects, including applicable trade studies.

Activity and data modeling Developing modern business methods Identifying best practices Creating and assessing performance measurements Environmental & Resource analysis Strategy and goal formulation Strategy evaluation and control Provides group facilitation, interviewing, training, and additional forms of knowledge transfer.

Business Process Reengineering Specialist - Senior

Experience: Minimum of 8 years’ experience required

Daily job duties:

Specialized experience may include facilitation, training, methodology development and evaluation, process reengineering across all phases, identifying best practices, change management, business management techniques, organizational development, activity and data modeling, information system development methods and practices, or the supervision of other business process reengineering specialists.

Applies process improvement and reengineering methodologies and principles of best practices to conduct process modernization projects, including applicable trade studies.

Activity and data modeling Developing modern business methods Identifying best practices Creating and assessing performance measurements Environmental & Resource analysis Strategy and goal formulation Strategy evaluation and control Provides group facilitation, interviewing, training, and additional forms of knowledge transfer Trains and manages subordinate Business Process Reengineering Specialists

Cloud Engineer - Junior

Experience: Minimum of 1 year experience required

Daily job duties:

Has strong understanding of Cloud information flows and process architecture necessary for implementation of cloud security

Uses information technology to plan, prepare, and execute cloud related security tasks Prepares and reviews Cloud security architecture Applies knowledge of Cloud security requirements, documentation, and risk mitigation strategies Develops Cloud design documentation Implements Cloud security policies and procedures

Cloud Engineer - Mid-level

Experience: Minimum of 3 years’ experience required

Daily job duties:

Manages Cloud requirements analysis, conceptual design, detailed design, and implementation of a cloud project

Assists in the migration of a cloud effort Generates requisite cloud documentation Generates customer design review materials and present at customer design reviews Has strong understanding of Cloud information flows and process architecture necessary for implementation of cloud security Uses information technology to plan, prepare, and execute cloud related security tasks Prepares and reviews Cloud security architecture Applies knowledge of Cloud security requirements, documentation, and risk mitigation strategies Develops Cloud design documentation Implements Cloud security policies and procedures

Cloud Engineer - Senior

Experience: Minimum of 8 years’ experience required

Daily job duties:

Manages Cloud requirements analysis, conceptual design, detailed design, and implementation of a cloud project

Assists in the migration of a cloud effort Generates requisite cloud documentation Generates customer design review materials and present at customer design reviews Has strong understanding of Cloud information flows and process architecture necessary for implementation of cloud security Uses information technology to plan, prepare, and execute cloud related security tasks Prepares and reviews Cloud security architecture Applies knowledge of Cloud security requirements, documentation, and risk mitigation strategies Develops Cloud design documentation Implements Cloud security policies and procedures Trains and manages subordinate Cloud Engineers

Configuration Management Specialist – Junior

Experience: Minimum of 1 year experience required

Daily job duties:

Responsible for configuration management activities, including product identification, change control, status accounting, operation of the program support library, and development and monitoring of equipment/system acceptance plans.

Coordinates, prepares, and conducts Configuration Control Boards, identify, monitor, and report on configuration

Coordinates with users and systems development personnel on releases of both system-level software and applications software.

Controls configuration baselines and interfaces through Engineering Change Proposal/Specification processing

Supports development of Build Notes, Release Notes, and Version Description Document Responsible for configuration management of requirements, design, and code.

Manages Technical Data Packages from requirements collection to software deployment Monitors library structure and procedures to assure system integrity, including procedures for collection, release, production, test, and emergency libraries and the movement/migration of components between libraries.

Configuration Management Specialist – Mid-level

Experience: Minimum of 3 years’ experience required

Daily job duties:

Responsible for configuration management activities, including product identification, change control, status accounting, operation of the program support library, and development and monitoring of equipment/system acceptance plans.

Coordinates, prepares, and conducts Configuration Control Boards, identify, monitor, and report on configuration

Coordinates with users and systems development personnel on releases of both system-level software and applications software.

Controls configuration baselines and interfaces through Engineering Change Proposal/Specification processing

Supports development of Build Notes, Release Notes, and Version Description Document Responsible for configuration management of requirements, design, and code.

Manages Technical Data Packages from requirements collection to software deployment Monitors library structure and procedures to assure system integrity, including procedures for collection, release, production, test, and emergency libraries and the movement/migration of components between libraries.

Monitors end item acceptance plans.

Proven ability to liaise between programmers, designers, IT personnel and customers and other stakeholders Fulfills contract data requirements as preparing drafts, forwarding correspondence, preparing and processing CM required data items; and compiles, prepares, and maintains the master records for the establishment and change of configuration baselines, engineering release system, configuration item development record (including the configuration index and change status listing), and configuration status accounting

Provides solutions supporting parallel development and facilitate product branching and merging activities Conducts configuration audits Implements configuration and change management solutions and provides support to the system engineering, software engineering, and testing teams

Configuration Management Specialist – Senior

Experience: Minimum of 8 years’ experience required

Daily job duties:

Responsible for configuration management activities, including product identification, change control, status accounting, operation of the program support library, and development and monitoring of equipment/system acceptance plans.

Coordinates, prepares, and conducts Configuration Control Boards, identify, monitor, and report on configuration

Coordinates with users and systems development personnel on releases of both system-level software and applications software.

Controls configuration baselines and interfaces through Engineering Change Proposal/Specification processing

Supports development of Build Notes, Release Notes, and Version Description Document

Responsible for configuration management of requirements, design, and code.

Manages Technical Data Packages from requirements collection to software deployment Monitors library structure and procedures to assure system integrity, including procedures for collection, release, production, test, and emergency libraries and the movement/migration of components between libraries.

Monitors end item acceptance plans.

Proven ability to liaise between programmers, designers, IT personnel and customers and other stakeholders Fulfills contract data requirements as preparing drafts, forwarding correspondence, preparing and processing CM required data items; and compiles, prepares, and maintains the master records for the establishment and change of configuration baselines, engineering release system, configuration item development record (including the configuration index and change status listing), and configuration status accounting

Provides solutions supporting parallel development and facilitate product branching and merging activities Conducts configuration audits Implements configuration and change management solutions and provides support to the system engineering, software engineering, and testing teams Trains and manages subordinate Configuration Management Specialists

Cybersecurity Engineer – Junior

Experience: Minimum of 1 year experience required

Daily job duties:

Analyzes and defines security requirements for multilevel security (MLS) systems Conducts security audits Generates system-level security documentation Applies knowledge of IT Governance requirements, risk mitigation strategies, and encryption and decryption capabilities to establish secure solutions Performs risk analysis, including risk assessment processes and procedures Recommends information assurance/security solutions to support customers’ requirements.

Provides integration and implementation of the computer system security solution.

Analyzes general information assurance-related technical problems and provides basic engineering and technical support in solving these problems.

Cybersecurity Engineer - Mid-level

Experience: Minimum of 3 years’ experience required

Daily job duties:

Analyzes and defines security requirements for multilevel security (MLS) systems Design, develops, engineers, and integrates solutions to MLS requirements Conducts security audits Generates system-level security documentation Supports the development of System Operation Procedure documents Applies knowledge of IT Governance requirements, risk mitigation strategies, and encryption and decryption capabilities to establish secure solutions

Performs risk analysis, including risk assessment processes and procedures Recommends information assurance/security solutions to support customers’ requirements.

Performs analysis, design, and development of security features for system architectures.

Designs, develops, engineers, and implements solutions that meet security requirements.

Provides integration and implementation of the computer system security solution.

Analyzes general information assurance-related technical problems and provides basic engineering and technical support in solving these problems.

Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle.

Cybersecurity Engineer – Senior

Experience: Minimum of 8 years’ experience required

Daily job duties:

Analyzes and defines security requirements for multilevel security (MLS) systems Design, develops, engineers, and integrates solutions to MLS requirements Conducts security audits Generates system-level security documentation Supports the development of System Operation Procedure documents Applies knowledge of IT Governance requirements, risk mitigation strategies, and encryption and decryption capabilities to establish secure solutions Performs risk analysis, including risk assessment processes and procedures Recommends information assurance/security solutions to support customers’ requirements.

Performs analysis, design, and development of security features for system architectures.

Designs, develops, engineers, and implements solutions that meet security requirements.

Provides integration and implementation of the computer system security solution.

Analyzes general information assurance-related technical problems and provides basic engineering and technical support in solving these problems.

Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle.

Trains and manages subordinate Cyber Security Engineers

Database Specialist – Junior

Experience: Minimum of 1 year experience required

Daily job duties:

Specialized experience includes demonstrated experience with database management systems design and system analysis, current operating systems software internals and data manipulation languages, incorporation of component and object-oriented concepts, building and/or maintaining data/information repositories for organizations that use information engineering concepts, and enterprise data and process modeling in the identification and development of standardized objects.

Applies activity and data modeling, transaction flow analysis, internal control and risk analysis, and performance measurement techniques to develop functional specifications and logical and physical database designs

Database Specialist - Mid-level

Experience: Minimum of 3 years’ experience required

Daily job duties:

Specialized experience includes demonstrated experience with database management systems design and system analysis, current operating systems software internals and data manipulation languages, incorporation of component and object-oriented concepts, building and/or maintaining data/information repositories for organizations that use information engineering concepts, and enterprise data and process modeling in the identification and development of standardized objects.

Manages the development of database projects and provides all activities related to the administration of computerized databases

Evaluates and analyzes functional business requirements, workflow, and existing processes and interfaces and applies business process improvement practices to re-engineer methodologies and practices consistent with sound DBMS principles and existing customer standards and planning documents

Applies activity and data modeling, transaction flow analysis, internal control and risk analysis, and performance measurement techniques to develop functional specifications and logical and physical database designs

Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function

Plans and budgets staff and data resources to support application developers in planning preparation, load analysis, and backup and recovery of data

Prepares and delivers presentations on database management system concepts and applicable tradeoffs.

Ensures that proposed object definitions are clear, concise, technically correct, and represent singular concepts.

Ensures that the proposed objects are consistent with data and process models.

Database Specialist – Senior

Experience: Minimum of 8 years’ experience required

Daily job duties:

Specialized experience includes demonstrated experience with database management systems design and system analysis, current operating systems software internals and data manipulation languages, incorporation of component and object-oriented concepts, building and/or maintaining data/information repositories for organizations that use information engineering concepts, and enterprise data and process modeling in the identification and development of standardized objects.

Manages the development of database projects and provides all activities related to the administration of computerized databases

Evaluates and analyzes functional business requirements, workflow, and existing processes and interfaces and applies business process improvement practices to re-engineer methodologies and practices consistent with sound DBMS principles and existing customer standards and planning documents

Applies activity and data modeling, transaction flow analysis, internal control and risk analysis, and performance measurement techniques to develop functional specifications and logical and physical database designs

Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function

Plans and budgets staff and data resources to support application developers in planning preparation, load analysis, and backup and recovery of data

Prepares and delivers presentations on database management system concepts and applicable tradeoffs.

Ensures that proposed object definitions are clear, concise, technically correct, and represent singular concepts.

Ensures that the proposed objects are consistent with data and process models.

Trains and manages subordinate Database Specialists

Human Factors Engineer - Junior

Experience: Minimum of 1 year experience required

Daily job duties:

Leads and conducts studies in human/machine interaction, environmental design, and human performance assessment.

Responsible for finalizing project deliverables and writing of technical reports.

Designs experiments and usability testing, oversees data collection and analysis of behavioral data.

Participates in overall project management.

Knowledge of human cognition, including serial and parallel processing, visual perception, attention allocation, and reaction time Expert in experimental design and statistical analysis.

Human Factors Engineer - Senior

Experience: Minimum of 8 years’ experience required

Daily job duties:

Leads and conducts studies in human/machine interaction, environmental design, and human performance assessment.

Responsible for finalizing project deliverables and writing of technical reports.

Designs experiments and usability testing, oversees data collection and analysis of behavioral data.

Participates in overall project management.

Knowledge of human cognition, including serial and parallel processing, visual perception, attention allocation, and reaction time.

Expert in experimental design and statistical analysis Trains and manages subordinate Human Factors Engineers

Information Technology Consultant - Mid-level

Experience: Minimum of 3 years’ experience required

Daily job duties:

Continuously monitor and maintain oversight of all aspects of information technology projects.

Responsible for making determinations for project approach, software platforms, hardware, schedule, budget and deliverables.

Participates in the management and implementation of large, complex information technology systems Identifies user requirements and describe services available or refer inquiries to other staff within installation Provides technical support to users and assist them in defining and solving computing problems within well-defined areas of responsibility Provides input for preparation of documentation of supported products for other staff members and users Provides input for preparation of user training materials and assists in conducting training sessions as assigned Performs programming tasks to assist users Travels to the customer site to analyze and enhance the IT systems used within the organization Performs interviews and other research Provides technical, managerial, and administrative assistance for problem definition, analysis, requirements development and implementation, for complex to extremely complex systems in the subject matter area

Makes recommendations and advises on organization-wide systems improvements, optimization or maintenance efforts, in the following areas:

i. Information systems architecture

ii. Networking and networks

iii. Telecommunications including legacy and high-speed technologies, protocols, operations and management

iv. Electromagnetic Spectrum technologies

v. Satellite Communications

vi. Cyber Security technologies

vii. Mobility technologies

viii. Automation including micro through mainframe hardware, computer languages, operating systems, database systems, security, decision support systems, and cognitive computing

ix. Risk management and electronic analysis, software including commercial software and software development, life-cycle management

x. Modeling and simulation; graphics; data management

Information Technology Consultant – Senior

Experience: Minimum of 8 years’ experience required

Daily job duties:

Continuously monitor and maintain oversight of all aspects of information technology projects.

Responsible for making determinations for project approach, software platforms, hardware, schedule, budget and deliverables.

Participates in the management and implementation of large, complex information technology systems Identifies user requirements and describe services available or refer inquiries to other staff within installation

Provides technical support to users and assist them in defining and solving computing problems within well-defined areas of responsibility

Provides input for preparation of documentation of supported products for other staff members and users Provides input for preparation of user training materials and assists in conducting training sessions as assigned Performs programming tasks to assist users Travels to the customer site to analyze and enhance the IT systems used within the organization Performs interviews and other research Provides technical, managerial, and administrative assistance for problem definition, analysis, requirements development and implementation, for complex to extremely complex systems in the subject matter area

Makes recommendations and advises on organization-wide systems improvements, optimization or maintenance efforts, in the following areas:

i. Information systems architecture

ii. Networking and networks

iii. Telecommunications including legacy and high-speed technologies, protocols, operations and management

iv. Electromagnetic Spectrum technologies

v. Satellite Communications

vi. Cyber Security technologies

vii. Mobility technologies

viii. Automation including micro through mainframe hardware, computer languages, operating systems, database systems, security, decision support systems, and cognitive computing

ix. Risk management and electronic analysis, software including commercial software and software development, life-cycle management

x. Modeling and simulation; graphics; data management Trains and manages subordinate IT Consultants

Information Technology Service Management Analyst – Junior

Experience: Minimum of 1 year experience required

Daily job duties:

Responsible for stabling and managing process, policy, and procedure, specifically around engineering management, incident management, change management, and problem management.

Manage Configuration Management Database (CMDB) to ensure consistency and all data is upto-date;

develop processes for maintaining and auditing CMDB.

Build and manage reporting related to change and outage management. Support the service and customizations to an ITIL system to ensure high availability of crucial SLA related statistics for entire department.

Develops, monitors, and improves operating procedures and processes linked to the front line incident management

Ensures timely resolution of all customer problems, requests, or complaints. Effectively partners with all lines of service to ensure timely resolution of customer problems, requests, or complaints.

Responds to high level critical problems or complaints from customers

Build/Manage reporting services and customizations to a CMDB/ITIL system as its related to the focus areas (problem management, change management, and incident management)

Information Technology Service Management Analyst - Mid-level

Experience: Minimum of 3 years’ experience required

Daily job duties:

Responsible for stabling and managing process, policy, and procedure, specifically around engineering management, incident management, change management, and problem management.

Manage Configuration Management Database (CMDB) to ensure consistency and all data is upto-date;

develop processes for maintaining and auditing CMDB.

Chair the CAB (Change Advisory Board) Meetings to review and ensure changes are discussed and maintained appropriately and are aligned with ITIL best practices; Manage and enforce process and policy for all CAB meetings.

Build and manage reporting related to change and outage management. Support the service and customizations to an ITIL system to ensure high availability of crucial SLA related statistics for entire department.

Develops, monitors, and improves operating procedures and processes linked to the front line incident management

Ensures timely resolution of all customer problems, requests, or complaints. Effectively partners with all lines of service to ensure timely resolution of customer problems, requests, or complaints.

Responds to high level critical problems or complaints from customers

Build/Manage reporting services and customizations to a CMDB/ITIL system as its related to the focus areas (problem management, change management, and incident management)

Manage the delivery of IT related services to meet the requirements of the business;

Build service relationships with internal customers and internal/external service providers;

Manage cross functional teams as necessary to implement and maintain all aforementioned policy and procedures Ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery, with particular regard to regulatory compliance;

Manage high priority incidents, conduct lessons learned and implement remediation plans Deliver a high level of Customer Service through a positive Customer focused attitude

Information Technology Service Management Analyst – Senior

Experience: Minimum of 8 years’ experience required

Daily job duties:

Responsible for stabling and managing process, policy, and procedure, specifically around engineering management, incident management, change management, and problem management.

Manage Configuration Management Database (CMDB) to ensure consistency and all data is upto-date;

develop processes for maintaining and auditing CMDB.

Chair the CAB (Change Advisory Board) Meetings to review and ensure changes are discussed and maintained appropriately and are aligned with ITIL best practices; Manage and enforce process and policy for all CAB meetings.

Build and manage reporting related to change and outage management. Support the service and customizations to an ITIL system to ensure high availability of crucial SLA related statistics for entire department.

Develops, monitors, and improves operating procedures and processes linked to the front line incident management

Ensures timely resolution of all customer problems, requests, or complaints. Effectively partners with all lines of service to ensure timely resolution of customer problems, requests, or complaints.

Responds to high level critical problems or complaints from customers

Build/Manage reporting services and customizations to a CMDB/ITIL system as its related to the focus areas (problem management, change management, and incident management)

Manage the delivery of IT related services to meet the requirements of the business;

Build service relationships with internal customers and internal/external service providers;

Manage cross functional teams as necessary to implement and maintain all aforementioned policy and procedures Ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery, with particular regard to regulatory compliance;

Manage high priority incidents, conduct lessons learned and implement remediation plans Deliver a high level of Customer Service through a positive Customer focused attitude Trains and manages subordinate IT Service Management Analysts

Integration Engineer - Junior

Experience: Minimum of 1 year experience required

Daily job duties:

Implements computer systems in a phased approach of requirements analysis and conceptual design, site survey, system design review, critical design review, installation, integration, and testing

Conducts configuration management, integrating software, interpreting software test results, and recommending solutions for unsatisfactory test results

Provides solutions to identified software problem reports Serves as a central point of contact to resolve end user problems and to increase end user efficiency Receives and responds to end user "help" requests and/or trouble reports Analyzes whether user problems result from hardware failure/problem, network failure/problem, software failure/problem or is procedural in nature Provides solutions to identified software problem reports Reports hardware/network/software problems to the appropriate organization for resolution Works through procedural problems with the user to successful resolution

Integration Engineer - Mid-Level

Experience: Minimum of 3 years’ experience required

Daily job duties:

Implements computer systems in a phased approach of requirements analysis and conceptual design, site survey, system design review, critical design review, installation, integration, and testing

Performs requirements analysis for a wide range of users in areas of office automation and finance and accounting

Presents system designs for user approval at formal reviews Conducts configuration management, integrating software, interpreting software test results, and recommending solutions for unsatisfactory test results Directs life-cycle support, including maintenance, administration, and management

Provides solutions to identified software problem reports Serves as a central point of contact to resolve end user problems and to increase end user efficiency Receives and responds to end user "help" requests and/or trouble reports Analyzes whether user problems result from hardware failure/problem, network failure/problem, software failure/problem or is procedural in nature Provides solutions to identified software problem reports Reports hardware/network/software problems to the appropriate organization for resolution Works through procedural problems with the user to successful resolution May serve as a system documentation librarian

Integration Engineer - Senior

Experience: Minimum of 8 years’ experience required

Daily job duties:

Implements computer systems in a phased approach of requirements analysis and conceptual design, site survey, system design review, critical design review, installation, integration, and testing

Performs requirements analysis for a wide range of users in areas of office automation and finance and accounting

Presents system designs for user approval at formal reviews Conducts configuration management, integrating software, interpreting software test results, and recommending solutions for unsatisfactory test results Directs life-cycle support, including maintenance, administration, and management Provides solutions to identified software problem reports Serves as a central point of contact to resolve end user problems and to increase end user efficiency Receives and responds to end user "help" requests and/or trouble reports Analyzes whether user problems result from hardware failure/problem, network failure/problem, software failure/problem or is procedural in nature Provides solutions to identified software problem reports Reports hardware/network/software problems to the appropriate organization for resolution Works through procedural problems with the user to successful resolution May serve as a system documentation librarian Trains and manages subordinate Integration Engineers

Network Engineer – Junior

Experience: Minimum of 1 year experience required

Daily job duties:

Advanced knowledge of the principles, methods, and techniques used in the engineering, application, and development of multiple operating systems.

Analyzes computer software and hardware requirements to provide integration and implementation support through the design and development of new systems at a highly technical level.

Ensures that system is functioning according to design specifications. Analyzes and documents users’ functional and data requirements.

Develops site survey instruments to gather detailed user requirements and business process analysis data.

Conducts functional user interviews to document functional, system, customization, and data requirements and data sources.

Determines data requirements for internal processes and external interfaces.

Develops new systems or tailors commercial products to meet user requirements.

Maps existing data structures and migrates legacy data to the new or tailored systems.

Provides technical support and diagnoses and resolves system problems.

Network Engineer – Mid-level

Experience: Minimum of 3 years’ experience required

Daily job duties:

Advanced knowledge of the principles, methods, and techniques used in the engineering, application, and development of multiple operating systems.

Analyzes computer software and hardware requirements to provide integration and implementation support through the design and development of new systems at a highly technical level.

Ensures that system are functioning according to design specifications. Analyzes and documents users’ functional and data requirements.

Develops site survey instruments to gather detailed user requirements and business process analysis data.

Conducts functional user interviews to document functional, system, customization, and data requirements and data sources.

Determines data requirements for internal processes and external interfaces.

Develops new systems or tailors commercial products to meet user requirements.

Maps existing data structures and migrates legacy data to the new or tailored systems.

Develops and conducts tests to ensure systems meets documented user requirements.

Develops documentation to describe system requirements and use.

Maintains current knowledge of relevant hardware and software applications, as assigned.

Network Engineer – Senior

Experience: Minimum of 8 years’ experience required

Daily job duties:

Advanced knowledge of the principles, methods, and techniques used in the engineering, application, and development of multiple operating systems.

Analyzes computer software and hardware requirements to provide integration and implementation support through the design and development of new systems at a highly technical level.

Ensures that system are functioning according to design specifications. Analyzes and documents users’ functional and data requirements.

Develops site survey instruments to gather detailed user requirements and business process analysis data.

Conducts functional user interviews to document functional, system, customization, and data requirements and data sources.

Determines data requirements for internal processes and external…

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