MAS - Glacier Technologies LLC - 47QTCA19D0003

Glacier Technologies, LLC 47QTCA19D0003 Page | 1 915-225-3550

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu driven database system.

The Internet address for GSA Advantage! is: http://www.gsaadvantage.gov

Multilple Award Schedule

INFORMATION TECHNOLOGY CATEGORY

PSC: DA01

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Contract number: 47QTCA19D0003

Period Covered by Contract:

October 3, 2018 through October 2, 2023

Glacier Technologies, LLC 1200 Golden Key Circle, Suite 400

El Paso, TX 79925 Phone: 915-225-3550 www.glacier-tech.com

Business Size: Small Business

Contract Administration: jeff.booth@glacier-tech.com

Multiple Award Schedule (MAS) Catalog

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1. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs) SIN: 54151S – Information Technology Professional Services

2. MAXIMUM ORDER

SIN: 54151S: $500,000

3. MINIMUM ORDER

$100

4. GEOGRAPHIC COVERAGE

World Wide

5. POINT(S) OF PRODUCTION

Only labor services offered.

6. DISCOUNT FROM LIST PRICES

Prices are Net

7. QUANTITY DISCOUNT(S)

None

8. PROMPT PAYMENT TERMS

None; Payment Terms are Net 30 Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. FOREIGN ITEMS

N/A

10a. TIME OF DELIVERY

To be negotiated at the task order level

10b. EXPEDITED DELIVERY

To be negotiated at the task order level

10c. OVERNIGHT AND 2-DAY DELIVERY

To be negotiated at the task order level

10d. URGENT REQUIREMENTS

To be negotiated at the task order level

11. FOB POINT

Destination

12a. ORDERING ADDRESS

Glacier Technologies, LLC 1200 Golden Key Circle, Suite 400 El Paso, TX 79925 Jeff Booth, Sr. Director Phone: 915-225-3550 Email: jeff.booth@glacier-tech.com

Customer Information:

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12b. ORDERING PROCEDURES For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in FAR 8.405-3.

13. PAYMENT ADDRESS

Bristol Bay Shared Services, LLC

C/O Glacier Technologies, LLC 10365 Railroad DR DPT 13001 El Paso, TX 79924-1698

14. WARRANTY PROVISION

15. EXPORT PACKING CHARGES

N/A

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (if applicable)

N/A

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE)

N/A

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS

AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE)

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE)

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE)

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE)

N/A

21. PREVENTIVE MAINTENANCE (IF APPLICABLE)

N/A

22a. SPECIAL ATTRIBUITES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants)

N/A

22b. Section 508 Compliance for EIT

The EIT standards can be found at: www.Section508.gov/.

23. UEI NUMBER

FJMFKR6UF9E9

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT

(SAM) DATABASE

Active

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Information Technology Professional Services SIN 54151S

ACCOUNT/VULNERABILITY MGMT IT SECURITY SPECIALIST

Major Responsibilities Maintain security environment in accordance with government agency security orders and procedures.

Supervises other security personnel, and/or coordinates support to the customer in relation to a major secure facility or program requiring a combination of security disciplines to include personnel, physical, technical, AIS, COMSEC, OPSEC, etc. Maintain and distribute security related documentation to appropriate government and contractor customers/employees. Provide training to customers and users when required. Prepare and present security information, reports, and briefings for management and conferences. Provide security/vulnerability analysis, guidance, recommendations, and deficiency resolution and implementation. Manage the resolution of security vulnerabilities identified by site surveys and security readiness reviews. Communicate with a wide range of customers, management, technical employees on information and recommendations on current security issues and the future direction of security systems.

Provide briefings and presentations to management and users regarding computer security issues.

Minimum Related Education Ø Associate’s Degree

Minimum Related Experience Ø Twelve years experience in security

ADVISORY I/T SPECIALIST

Major Responsibilities Support business units and processes by identifying risks and continuous improvement opportunities within the technology space; formulate tactical solutions to business issues; understanding the relationships between mitigating risk, improving performance, and balancing cost/benefit of suggested solutions and changes. Act as a business partner and technology risk SME across the Cox family of businesses;

demonstrate a knowledge of technology standards and best practices; engage in end-to-end process analysis and improvement; stay abreast of current business and industry developments as well as new standards relevant to Cox; work in collaborative, dynamic teams of high-performers. Develop high-value deliverables and produce high-quality work product; organize information in a concise, coherent manner using appropriate tools, templates, and methodologies; work in collaborative, dynamic teams of high-performers; present results to key stakeholders, including executive leadership. Contribute to the evolution of the department’s supporting infrastructure by evaluating alternative courses of action; recommending adjustments and improvements; and participating in the department’s ongoing transformation into a continuous improvement culture.

Minimum Related Education Ø Bachelor’s Degree

Ø Ten years direct experience

APPLICATION PROJECT MANAGER I

Accountable for all aspects of project or task order; performance. Provides overall direction tall project level activity and personnel interfaces with; client personnel. Ensures schedules are met. Monitors performance indicators such as cost, timing; and manpower loading. Keeps management informed of project status and deviations. Demonstrates strong oral and written communication skills. Typically reports to the Program Manager or other senior management.

Minimum Related Education Ø Bachelor’s Degree in a relevant discipline

Ø Five years direct experience

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APPLICATION PROJECT MANAGER III

Major Responsibilities Accountable for all aspects of project or task order performance. Provides overall direction tall project level activity and personnel interfaces with client personnel. Ensures schedules are met. Monitors performance indicators such as cost, timing and manpower loading. Keeps management informed of project status and deviations. Demonstrates strong oral and written communication skills. Typically reports to the Program Manager or other senior management. May be responsible for supervising other Project Managers.

Minimum Related Education Ø Advanced Degree in a relevant discipline

APPLICATIONS RELEASE MANAGER

Reviews work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules. Coordinates with the Program and/or Project Manager to ensure problem solution and user satisfaction. Performs analysis and design of business applications on complex, large scale Information Technology (IT) and related communications systems, database management, and use of programming languages. Develops and implements quality programs such as verification and validation, Configuration Management (CM), ISO certification, Total Quality Management (TQM), Quality Assurance (QA), Quality Control (QC) and continuous improvement. Works independently or under only general direction on complex quality problems involving all phases of IT projects.

Minimum Related Education Ø Bachelor’s Degree in a relevant discipline

Ø Three years direct experience

ARCGIS TEST ENGINEER

Recommends modifications to the geospatial enterprise architecture to reflect Integration of GIS processes, Deployment of the Enterprise Data Warehouse, Integration of the I-Web Corporate Data Warehouse.

Maintain the suite of resource applications that support programs ranging across lines of business.

Deployment of geospatial web services in the data center. Deployment of public facing geospatial web services (including addressing security issues). Integration of remote sensing technology. Provide technical support for data center GIS Server Administration. Provide engineering and architecture support for geospatial services. Provide GIS Server architectural designs and information on a variety of topics including; web server configurations, load balancing, component distribution, Active Directory integration, service definitions, and database connections. Using GIS industry standards tools and practices recommend improvements in the GIS applications development. Apply industry best practices to incident response procedures (working in a virtual team, creating and responding to incident, attending conference call meetings, interacting with other groups.)

Minimum Related Education Ø Bachelor’s Degree in a relevant discipline

CAPACITY MANAGER

Defines and executes systems engineering activities within a project. These activities may consist of systems planning, performance management, capacity planning, testing and validation, benchmarking, information engineering, and development and staffing of a systems engineering management plan.

Analyzes and develops technical documentation detailing the integration and system performance.

Performs with great latitude and technical decision making authority. May supervise more junior Systems Engineers as required. May perform other duties as assigned.

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Minimum Related Education Ø Bachelor’s Degree

CERTIFIED I/T SPECIALIST

Provide initial design, implementation, optimization, administration, and technical documentation of infrastructure systems. Specific focus on migration, configuration and integration of new Microsoft Applications including implementing Office 365 and related Active Directory. Design, implement and administer infrastructure systems. Implement systems solutions as required to ensure effective and efficient systems. Analyze, test and debug applications in support of infrastructure systems. Develop and implement best practices to ensure operational and cost efficiency. Establish and monitor infrastructure performance standards. Project management and implementation of IT Systems projects. Manage and maintain Windows, including capacity planning, systems monitoring and security. Engineer solutions for complex problems that generally require in-depth analysis and creative thinking where innovation and a wide range of autonomy for decision making is required. Identify errors that are often difficult to detect and performs root cause analysis in finding resolution to problems that typically lack precedent. Recommend improvements and/alternatives for existing systems. Research and recommend emerging technologies to increase cost effectiveness, system ability and future expandability. Provide Level 1 and level 2 (escalated) IT Support.

Minimum Related Education Ø Bachelor’s Degree

CHANGE MANAGER

Leads Change and Configuration Management Processes. Establishes the vision for continual improvement on these processes and implements the strategies to strive for an increasingly excellent user experience. Chairs and accountable for success of the Change Advisory Board. Ensure processes and technology are established to provide current and reliable configuration information to meet the operational and compliance requirements. Provides exceptional leadership in potentially high pressure scenarios.

Ability to process, evaluate and conduct analysis on Requests for Changes for potential impacts and collisions prior to implementation. Drives improvement for Change Management to reduce risk in a mission critical environment. Manages Change and Configuration Management process and tooling backlog to advocate for correct prioritization of work. Proactively seeks continual improvement and reliability of the Configuration Management Database through process improvement and tooling enhancements. Delivers results utilizing partnerships, relationships and influence. Reviews ITSM related data to identify trending, issues, gaps, etc. (focusing on Change and Configuration as well as other ITIL integration points).

Minimum Related Education Ø Bachelor’s Degree

CITRIX ADMINISTRATOR

Provide end user support through Customer Helpdesk tickets related to any Citrix or ThinPrint issue; Install and Publish applications through the approved change, release and operations processes; Monitor servers that are supporting both the Citrix and ThinPrint Applications; Correct and document any errors that are discovered, while ensuring high levels of availability in the system environments. These environments include standard data center environments, testing environments, training environments and customize environments. Review current documentation for accuracy and completeness, with the current operating guidelines and policy. Act as Subject Matter Expert (SME); thoroughly understand current and emerging tools, techniques, and products within the thin client environment to develop next generation solutions.

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Work closely with team members, to provide customer service that meets or exceeds established Service Level Agreements. Awareness of current security-related laws, Federal government policy, trends, issues, including current and emerging technologies and best practices, and able to provide constructive feedback in a group setting. Provide input to improve current work procedures related policies and processes that allow the business to maintain a highly automated environment, ensuring consistent availability, provisioning, uptime, and regulatory compliance. Work and resolve requests for Dev, Test and Training environments using the Customer Helpdesk ticketing system.

Minimum Related Education Ø Bachelor’s Degree in a relevant discipline

CITRIX NETSCALER ENGINEER

The ability to communicate to application owners and efficiently translate business needs to technical solution. Very well versed in creating documentation for complex environments, specifically using MS Visio and MS Office applications. Provide advanced architecture, engineering and administrative guidance for the NetScaler Load Balancers and Cisco ACE. Mentor junior engineers and technical personnel on the setup of routing, and switching, and firewall devices. Assist in the Audit, Assessment, Design, Architecture, Deployment, Administration and Support of Citrix based technologies. Versed in configuration and deployment of NetScaler Management and Analytics System (MAS). Extensible understanding of Citrix web application functionality and deployment. Excellent analytical and problem solving skills are required along with strong verbal and written communication skills. Work and collaborate with other groups and vendors.

Minimum Related Education Ø Bachelor’s Degree in a relevant discipline

CITRIX QA TEST ENGINEER

Develop, modify and evaluate software test planning documentation used to design, implement, test, and optimize software on multiple projects. Have significant influence in the quality and technical direction of our products. Responsible for executing functional and system level testing of products across OS platforms (e.g. Mac, Windows, Linux) to test various features. Set up test environments, executes tests, records results and defects. Collaborate with Software Development teams to identify and resolve product defects.

Create new tests to target new features and products. Debug and investigate defects to determine root cause. Understands application use cases and feature requirements. Establishes and maintains thorough and accurate documentation of all work including status updates to summarize project highlights.

Minimum Related Education Ø Bachelor’s Degree

CITRIX SYSTEM ENGINEER/ANALYST

Performs systems development, functional and data requirements analysis, systems analysis and design, programming, program design and documentation preparation. Applies enterprise-wide set of disciplines for the planning, analysis, design and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise. Develops analytical and computational techniques and methodology for problem solutions. Performs enterprise wide strategic systems planning, business information planning, business and analysis. Performs process and data modeling in support of the planning and analysis efforts using both manual and automated tools, such as Integrated Computer-Aided Software Engineering (I-CASE) tools. Applies reverse engineering and re-engineering disciplines to develop

Glacier Technologies, LLC 47QTCA19D0003 Page | 8 915-225-3550 migration strategic and planning documents. Has experience with methodologies, e.g., IDEF 0 process modeling and IDEF 1X data modeling.

Minimum Related Education Ø Advanced Degree in a relevant discipline

CITRIX TEST ENGINEER

Develop, modify and evaluate software test planning documentation used to design, implement, test, and optimize software on multiple projects. Have significant influence in the quality and technical direction of our products. Responsible for executing functional and system level testing of products across OS platforms (e.g. Mac, Windows, Linux) to test various features. Set up test environments, executes tests, records results and defects. Collaborate with Software Development teams to identify and resolve product defects.

Create new tests to target new features and products. Debug and investigate defects to determine root cause. Understands application use cases and feature requirements. Establishes and maintains thorough and accurate documentation of all work including status updates to summarize project highlights.

Minimum Related Education Ø Bachelor’s Degree

CITRIX/VIRTUALIZATION ARCH LEAD

Plans and performs systems and networking engineering research, design development, and other assignments in conformance with system and network design, engineering, and customer specifications.

Provides assistance and performs general technical tasks for computer/telephony integration. Performs general technical support in one or more specific areas of research associated with computer or telecommunications network interoperability or integration. Supervises teams of Senior Systems Engineers, Network Engineers, Senior Network Engineers, and Network Engineers through project completion and is considered a Subject Matter Expert (SME) in one or more specific areas of computer system design and networking. Responsible for highly complex technical/engineering projects. Independently performs a variety of system design and engineering tasks which are broad in nature and are concerned with design and implementation of major enterprise systems development and integration, including supporting personnel, hardware, software, and support facilities and/or equipment.

Minimum Related Education Ø Advanced degree in a related discipline

Ø Fifteen years direct experience

CLOUD ENGINEER I

Partner with application owners and service providers to design security and privacy controls for cloud hosted. Serve as a senior cloud application security engineer/SME for high visibility cloud computing initiative. Devise a strategy to secure information assets and cloud application services. Interpret and support security policies and standards for the public/private/hybrid cloud deployment contexts. Create security standards compliant patterns & reference architectures for public, private, or hybrid cloud deployments. Partner with stakeholders to assess public & private cloud services/technologies for security standards compliance. Analyze and design controls to secure public/private/hybrid cloud deployments. Will work with leaders and team members at all levels and across functional lines. Will utilize analytical skills and the ability to think outside the box. Will utilize critical thinking skills and not hesitate to question status quo.

Minimum Related Education Ø Bachelor’s Degree

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Ø 1 years experience

CLOUD ENGINEER II

Partner with application owners and service providers to design security and privacy controls for cloud hosted. Serve as a senior cloud application security engineer/SME for high visibility cloud computing initiative. Devise a strategy to secure information assets and cloud application services. Interpret and support security policies and standards for the public/private/hybrid cloud deployment contexts. Create security standards compliant patterns & reference architectures for public, private, or hybrid cloud deployments. Partner with stakeholders to assess public & private cloud services/technologies for security standards compliance. Analyze and design controls to secure public/private/hybrid cloud deployments. Will work with leaders and team members at all levels and across functional lines. Will utilize analytical skills and the ability to think outside the box. Will utilize critical thinking skills and not hesitate to question status quo.

Minimum Related Education Ø Bachelor’s Degree

Ø 3 years experience

CLOUD ENGINEER III

Partner with application owners and service providers to design security and privacy controls for cloud hosted. Serve as a senior cloud application security engineer/SME for high visibility cloud computing initiative. Devise a strategy to secure information assets and cloud application services. Interpret and support security policies and standards for the public/private/hybrid cloud deployment contexts. Create security standards compliant patterns & reference architectures for public, private, or hybrid cloud deployments. Partner with stakeholders to assess public & private cloud services/technologies for security standards compliance. Analyze and design controls to secure public/private/hybrid cloud deployments. Will work with leaders and team members at all levels and across functional lines. Will utilize analytical skills and the ability to think outside the box. Will utilize critical thinking skills and not hesitate to question status quo.

Minimum Related Education Ø Bachelor’s Degree

Ø 5 years experience

CLOUD ENGINEER IV

Partner with application owners and service providers to design security and privacy controls for cloud hosted. Serve as a senior cloud application security engineer/SME for high visibility cloud computing initiative. Devise a strategy to secure information assets and cloud application services. Interpret and support security policies and standards for the public/private/hybrid cloud deployment contexts. Create security standards compliant patterns & reference architectures for public, private, or hybrid cloud deployments. Partner with stakeholders to assess public & private cloud services/technologies for security standards compliance. Analyze and design controls to secure public/private/hybrid cloud deployments. Will work with leaders and team members at all levels and across functional lines. Will utilize analytical skills and the ability to think outside the box. Will utilize critical thinking skills and not hesitate to question status quo.

Minimum Related Education Ø Bachelor’s Degree

Ø 7 years experience

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CLOUD ENGINEER/SME

Major Responsibilities Partner with application owners and service providers to design security and privacy controls for cloud hosted. Serve as a senior cloud application security engineer/SME for high visibility cloud computing initiative. Devise a strategy to secure information assets and cloud application services. Interpret and support security policies and standards for the public/private/hybrid cloud deployment contexts. Create security standards compliant patterns & reference architectures for public, private, or hybrid cloud deployments. Partner with stakeholders to assess public & private cloud services/technologies for security standards compliance. Analyze and design controls to secure public/private/hybrid cloud deployments. Will work with leaders and team members at all levels and across functional lines. Will utilize analytical skills and the ability to think outside the box. Will utilize critical thinking skills and not hesitate to question status quo.

Minimum Related Education Ø Bachelor’s Degree

CONFIGURATION/ACCOUNT MANAGEMENT SPECIALIST

Managing, installing and maintaining enterprise solutions for individual and group directory accounts;

Managing, maintaining and monitoring the infrastructure that supports user authentication; Creating and modifying scripts used to manage individual and group accounts; Integrating computers, tablets, mobile devices, and smartphones into an enterprise user and computer authentication system; Integrating and managing user authentication using various public key infrastructure (PKI) mechanisms; and, Administering a Microsoft Windows active directory domain using standard Microsoft snap-ins such as Active Directory Users and Computers, Domains and Trusts, Sites and Services, and others as necessary. Administration tasks include but are not limited to: Creating objects in active directory, Creating shares, Managing share permissions, Delegating active directory object permissions (e.g., users, groups), Managing groups and permissions, Creating and managing group policies, Managing domain services such as Domain Naming Service (DNS), Dynamic Host Configuration Protocol (DHCP), Windows Internet Name Service (WINS), and authentication services such as Kerberos.

Minimum Related Education Ø Bachelor’s Degree

CONTENT DB END USER SUPPORT

Develops and administers large-scale Database. Management Systems (DBMS). Participates in the design and development of DBMS at the highest level, and in defining the core system and subsystems. Directs the entire software development process, from the establishment and definition of requirements to implementation, acceptance, and maintenance. Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules.

Coordinates with Project and/or Program Manager to ensure problem solution and user satisfaction. Makes recommendations for approval of major systems installations. Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates and end user representatives.

Provides daily supervision and technical direction to staff to ensure program deadlines are met. Manages high-level databases. Provides technical guidance to systems and applications programmers. Directs and participates in the conceptual system design and specification. Reviews computer database information software support systems and data requirements, as well as communication and response needs, and recommends operating systems and languages to support them. Develops test plans and test data for operating systems and support software. Assists with the design and documentation of data requirements, system test and implementation plans, and system demonstrations. May supervise more junior Database Management Specialists.

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Minimum Related Education Ø Bachelor’s Degree in a relevant discipline

CONTENT DB/ORACLE RAC SME

Develops and administers large-scale Database. Management Systems (DBMS). Participates in the design and development of DBMS at the highest level, and in defining the core system and subsystems. Directs the entire software development process, from the establishment and definition of requirements to implementation, acceptance, and maintenance. Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules.

Coordinates with Project and/or Program Manager to ensure problem solution and user satisfaction. Makes recommendations for approval of major systems installations. Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates and end user representatives.

Provides daily supervision and technical direction to staff to ensure program deadlines are met. Manages high-level databases. Provides technical guidance to systems and applications programmers. Directs and participates in the conceptual system design and specification. Reviews computer database information software support systems and data requirements, as well as communication and response needs, and recommends operating systems and languages to support them. Develops test plans and test data for operating systems and support software. Assists with the design and documentation of data requirements, system test and implementation plans, and system demonstrations. May supervise more junior Database Management Specialists.

Minimum Related Education Ø Bachelor’s Degree in a relevant discipline

CONTENT DB/RAC

Defines problems and analyzes and develops plans and requirements in the subject matter area for complex systems. Coordinates and manages the preparation of analysis, evaluations, and recommendations for proper implementation of programs and system specifications in the following areas:

Information Systems Architecture, Automation, Modeling and Simulation, Data Storage, Database Administration, and Database Design.

Minimum Related Education Ø Bachelor’s Degree

DATA CENTER FACILITIES ENGINEER

Responsible for the most efficient and cost-effective planning, organization, and layout of company data center facilities working toward economy of operation, maximum use of facilities and equipment, and compliance with laws and regulations. Reviews and estimates maintenance costs including equipment, installation, labor, materials, preparation and other related costs. Inspects maintenance progress for conformance to established drawings, specifications, and schedules. Develops criteria and performance specifications required to meet unique operating requirements and building and safety codes. Serves as liaison with outside contractors and vendors of equipment and supplies. May sign bids and make financial decisions related to projects within an established limit. May lend assistance to other facilities staff or operate at the direction of facilities management. Maintains data center facility grounds by use of in-house staff or outside contractors including irrigation, mowing, weed eating, landscaping, dirt work, leaf removal, parking area clearing, and ice/snow removal. Maintains data center facilities services, contracts, and service levels including vending, pest control, refrigeration, and janitorial. Assists with the creation and

Glacier Technologies, LLC 47QTCA19D0003 Page | 12 915-225-3550 support of operating budget for the data center facility. Assists in the review of monthly reports to maintain adherence to budget, and responds to variances. Processes invoices in accordance with established company and departmental guidelines.

Minimum Related Education Ø Bachelor’s Degree

Data Senior Network Engineer

Installation, configuration and maintenance system hardware and operating systems. This includes XenServer, VMWare and Hyper-V virtual environments. Experience with SAN environments including EMC.

Proactively monitor and administer network system connected to the enterprise computing environment.

Technologies include but is not limited to routers, switches, wireless access points, firewalls, load balancers, voice and video systems. Perform root cause analysis, troubleshoot and remediation of network events. Lead Deployments of network solutions. Take lead in the responding to network incidents and change requests. Coordinate efforts of all security compliance related to Federal and State security regulations and guidance. Troubleshoot and quickly resolve reported issues with defective equipment, applications and software. Deploy operating systems updates, software patches and hardware of other network infrastructure upgrade. Issue and maintain updated inventory logs of all equipment and software.

Assist in development and implementation security policies as directed by IT Director and CTO. Respond to system alerts and messages, alerting if necessary staff and escalating issues as appropriate. Work closely with IT Director on day-to-day task and on-going projects.

Minimum Related Education Ø Bachelor’s Degree

DATABASE ADMINISTRATOR

Administer/Monitor Oracle databases. Coordinate and deploy DDL/DML changes to Oracle databases.

Plan, and implement security measures to safeguard databases. Support Data Extracts. Prepare/maintain SQL Scripts to automate DBA tasks. Manage Oracle on Linux/UNIX. Document and execute against Standard Operating Procedures. Install Oracle patches. Perform DISA STIGS against database and application. Troubleshoot issues with connectivity and performance. Perform RMAN backup and recovery.

Clone and export databases to create new environments.

Minimum Related Education Ø Bachelor’s Degree

DATABASE ARCHITECT

Plans and performs systems and networking engineering. Research, design development, and other assignments in conformance with system and network. Design, engineering, and customer specifications.

Provides assistance and performs general technical tasks for computer/telephony integration. Performs general technical support in one or more specific areas of research associated with computer or telecommunications network interoperability or integration. Supervises teams of Senior Systems Engineers, Network Engineers, Senior Network Engineers, and Network Engineers through project completion and is considered a Subject Matter Expert (SME) in one or more specific areas of computer system design and networking. Responsible for highly complex technical/ engineering projects. Independently performs a variety of system design and engineering tasks which are broad in nature and are concerned with design and implementation of major enterprise systems development and integration, including supporting personnel, hardware, software, and support facilities and/or equipment.

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Minimum Related Education Ø Advanced degree in a related discipline.

DATABASE DESIGNER/ARCHITECT

Plans and performs systems and networking engineering research, design development, and other assignments in conformance with system and network design, engineering, and customer specifications.

Provides assistance and performs general technical tasks for computer/telephony integration. Performs general technical support in one or more specific areas of research associated with computer or telecommunications network interoperability or integration. Supervises teams of Senior Systems Engineers, Network Engineers, Senior Network Engineers, and Network Engineers through project completion and is considered a Subject Matter Expert (SME) in one or more specific areas of computer system design and networking. Responsible for highly complex technical/ engineering projects. Independently performs a variety of system design and engineering tasks which are broad in nature and are concerned with design and implementation of major enterprise systems development and integration, including supporting personnel, hardware, software, and support facilities and/or equipment.

Minimum Related Education Ø Bachelor’s Degree

DATABASE DEVELOPER I

Database Developer engages in the database development phase of the software development lifecycle which include: coding, testing and debugging databases to meet business needs. Database developers focus on the storage, retrieval, reporting and safe keeping of data. Database Developers create schemas, define indexes, and use techniques to create efficient databases. Skills: Experience working with MS SQL Server, NoSQL DBA, and MySQL Sound knowledge of traditional as well as agile software development methodologies Knowledge of Scrum methodology of agile software development and its application Ability to apply an object-oriented programming language in creating applications Strong ability to carry out research and innovation Strong knowledge of systems and software development lifecycles; application integration techniques; and relational database design Outstanding spatially enabled enterprise applications creation and maintenance skill Sound knowledge and experience working with software application and database design ideas Ability to work well across functional teams.

Minimum Related Education Ø Bachelor’s Degree

DATABASE DEVELOPER II

Database Developer engages in the database development phase of the software development lifecycle which include: coding, testing and debugging databases to meet business needs. Database developers focus on the storage, retrieval, reporting and safe keeping of data. Database Developers create schemas, define indexes, and use techniques to create efficient databases. Skills: Experience working with MS SQL Server, NoSQL DBA, and MySQL Sound knowledge of traditional as well as agile software development methodologies Knowledge of Scrum methodology of agile software development and its application Ability to apply an object-oriented programming language in creating applications Strong ability to carry out research and innovation Strong knowledge of systems and software development lifecycles; application integration techniques; and relational database design Outstanding spatially enabled enterprise applications creation and maintenance skill Sound knowledge and experience working with software application and database design ideas Ability to work well across functional teams.

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Minimum Related Education Ø Bachelor’s Degree

DATABASE DEVELOPER III

Database Developer engages in the database development phase of the software development lifecycle which include: coding, testing and debugging databases to meet business needs. Database developers focus on the storage, retrieval, reporting and safe keeping of data. Database Developers create schemas, define indexes, and use techniques to create efficient databases. Skills: Experience working with MS SQL Server, NoSQL DBA, and MySQL Sound knowledge of traditional as well as agile software development methodologies Knowledge of Scrum methodology of agile software development and its application Ability to apply an object-oriented programming language in creating applications Strong ability to carry out research and innovation Strong knowledge of systems and software development lifecycles; application integration techniques; and relational database design Outstanding spatially enabled enterprise applications creation and maintenance skill Sound knowledge and experience working with software application and database design ideas Ability to work well across functional teams.

Minimum Related Education Ø Bachelor’s Degree

DATABASE DEVELOPER IV

Database Developer engages in the database development phase of the software development lifecycle which include: coding, testing and debugging databases to meet business needs. Database developers focus on the storage, retrieval, reporting and safe keeping of data. Database Developers create schemas, define indexes, and use techniques to create efficient databases. Skills: Experience working with MS SQL Server, NoSQL DBA, and MySQL Sound knowledge of traditional as well as agile software development methodologies Knowledge of Scrum methodology of agile software development and its application Ability to apply an object-oriented programming language in creating applications Strong ability to carry out research and innovation Strong knowledge of systems and software development lifecycles; application integration techniques; and relational database design Outstanding spatially enabled enterprise applications creation and maintenance skill Sound knowledge and experience working with software application and database design ideas Ability to work well across functional teams.

Minimum Related Education Ø Bachelor’s Degree

DATABASE ENGINEER

Works effectively with Leads and product owners to define & clarify requirements, assignment priorities, perform detailed analysis, and develop robust & maintainable solutions meeting business requirements.

Analyze, plan, develop, deploy, and manage BI infrastructure. Create automation SQL tests for unit, integration, regression, performance, and build verification. Understand and apply the advance principles of entity relationship model design, good data typing practices, index management, data management, and data security. Develop ad-hoc queries and reports on demand with short turnaround times as determined by business priorities. Research and prototype new database features, design, and architecture ahead of mainstream development. Proactively initiate & contribute in system improvements and innovations.

Provide support to troubleshoot and resolve technical & performance issues in production environment.

Review the database designs, code, and test plans of other developers and provide recommendations for improvement or optimizations. Perform basic database administration activities for lower and production (on demand) environments including; Job monitoring, release deployment, basic configuration, process

Glacier Technologies, LLC 47QTCA19D0003 Page | 15 915-225-3550 monitoring, and database backup & restore. Follow defined software development lifecycle best practices.

Work effectively with management and members to clarify needs and priorities. Miscellaneous duties as assigned.

Minimum Related Education Ø Bachelor’s Degree

DATABASE ENGINEER I

Provides technical/management leadership on major database tasks and technology assignments;

establishes goals and plans that meet project objectives; possesses domain and expert technical knowledge; directs and controls user-oriented activities having overall responsibility for ensuring that technical requirements are met; interacts with users and with senior management; supervises database engineering staff. Experience in the following: designing logical data models; designing and reviewing data management processes; designing data warehouses and data marts; normalized and dimensional form schema design; designing relational databases; system performance and tuning; application development and data modeling. Knowledge of database concepts, processes, practices and procedures, concurrency control and transaction processing, object oriented and object relational databases, and network concepts, SQL, data modeling tools, and advanced database concepts such as replication and parallel operations.

Provides technical expertise for database design, development, implementation, information storage and retrieval, data flow and analysis.

Minimum Related Education Ø Bachelor’s Degree

DATABASE ENGINEER II

Provides technical/management leadership on major database tasks and technology assignments;

establishes goals and plans that meet project objectives; possesses domain and expert technical knowledge; directs and controls user-oriented activities having overall responsibility for ensuring that technical requirements are met; interacts with users and with senior management; supervises database engineering staff. Experience in the following: designing logical data models; designing and reviewing data management processes; designing data warehouses and data marts; normalized and dimensional form schema design; designing relational databases; system performance and tuning; application development and data modeling. Knowledge of database concepts, processes, practices and procedures, concurrency control and transaction processing, object oriented and object relational databases, and network concepts, SQL, data modeling tools, and advanced database concepts such as replication and parallel operations.

Provides technical expertise for database design, development, implementation, information storage and retrieval, data flow and analysis.

Minimum Related Education Ø Bachelor’s Degree

DATABASE ENGINEER III

Provides technical/management leadership on major database tasks and technology assignments;

establishes goals and plans that meet project objectives; possesses domain and expert technical knowledge; directs and controls user-oriented activities having overall responsibility for ensuring that technical requirements are met; interacts with users and with senior management; supervises database engineering staff. Experience in the following: designing logical data models; designing and reviewing data management processes; designing data warehouses and data marts; normalized and dimensional form schema design; designing relational databases; system performance and tuning; application development

Glacier Technologies, LLC 47QTCA19D0003 Page | 16 915-225-3550 and data modeling. Knowledge of database concepts, processes, practices and procedures, concurrency control and transaction processing, object oriented and object relational databases, and network concepts, SQL, data modeling tools, and advanced database concepts such as replication and parallel operations.

Provides technical expertise for database design, development, implementation, information storage and retrieval, data flow and analysis.

Minimum Related Education Ø Bachelor’s Degree

DATABASE ENGINEER IV

Provides technical/management leadership on major database tasks and technology assignments;

establishes goals and plans that meet project objectives; possesses domain and expert technical knowledge; directs and controls user-oriented activities having overall responsibility for ensuring that technical requirements are met; interacts with users and with senior management; supervises database engineering staff. Experience in the following: designing logical data models; designing and reviewing data management processes; designing data warehouses and data marts; normalized and dimensional form schema design; designing relational databases; system performance and tuning; application development and data modeling. Knowledge of database concepts, processes, practices and procedures, concurrency control and transaction processing, object oriented and object relational databases, and network concepts, SQL, data modeling tools, and advanced database concepts such as replication and parallel operations.

Provides technical expertise for database design, development, implementation, information storage and retrieval, data flow and analysis.

Minimum Related Education Ø Bachelor’s Degree

DATABASE SPECIALIST I

Works effectively with Leads and product owners to define and clarify requirements and assignment priorities. Performs detailed analysis and develops robust and maintainable solutions to meet business requirements. Analyzes, plans, develops, deploys, and manages Business Intelligence (BI) infrastructure.

Creates automation SQL tests for unit, integration, regression, performance, and build verification.

Understands and applies the advanced principles of entity relationship model design, good data typing practices, index management, data management, and data security. Develops ad-hoc queries and reports on demand with short turnaround times as determined by business priorities. Researches and prototypes new database features, designs, and architectures ahead of mainstream development. Proactively initiates and contributes in system improvements and innovations. Provides support to troubleshoot and resolve technical and performance issues in production environment. Reviews the database designs, code, and test plans of other developers and provides recommendations for improvement or optimizations. Performs basic database administration activities for lower and production (on demand) environments, including; Job monitoring, release deployment, basic configuration, process monitoring, and database backup and restore. Follows defined software development lifecycle best practices. Works effectively with management and members to clarify needs and priorities. Miscellaneous duties as assigned.

Minimum Related Education Ø Bachelor’s Degree

DATABASE SPECIALIST II

Works effectively with Leads and product owners to define and clarify requirements and assignment priorities. Performs detailed analysis and develops robust and maintainable solutions to meet business

Glacier Technologies, LLC 47QTCA19D0003 Page | 17 915-225-3550 requirements. Analyzes, plans, develops, deploys, and manages Business Intelligence (BI) infrastructure.

Creates automation SQL tests for unit, integration, regression, performance, and build verification.

Understands and applies the advanced principles of entity relationship model design, good data typing practices, index management, data management, and data security. Develops ad-hoc queries and reports on demand with short turnaround times as determined by business priorities. Researches and prototypes new database features, designs, and architectures ahead of mainstream development. Proactively initiates and contributes in system improvements and innovations. Provides support to troubleshoot and resolve technical and performance issues in production environment.