MAS - Computer Training & Consulting, LLC - 47QTCA18D00GT

GENERAL SERVICES ADMINISTRATION

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICELIST

MULTIPLE AWARD SCHEDULE

Information Technology Category Special Item No. 54151S – Information Technology Professional Services Product Service Code – D 399 NAICS Codes – 541511, 541512, 541519, 541513

Computer Training & Consulting, LLC 2709 Killarney Way, Unit 5 Tallahassee, FL 32309 Phone: 850-656-8300 lisa@ctcfl.com www.ctcfl.com

Business Size – Small Woman Owned Business

Contract Number: 47QTA18D00GT

Period Covered by Contract: 08/01/2018 and ends 07/31/2023

Most Recent Modification: A821 06/19/2020

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

http://www.ctcfl.com/

GSA Awarded Terms and Conditions

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINS) SIN: 54151s – Information Technology Professional SIN: OLM – Order Level Materials

1b. LOWEST PRICED MODEL NUMBER ABD PRICE FOR EACH SIN See attached Price List

2. MAXIMUM ORDER

The Maximum Order value for the following Special Item Numbers (SINs) is $500,000 SIN: 54151S – Information Technology Professional

The maximum Order value for the following Special Item Numbers (SINs) is $100,000 SIN: OLM – Order Level Materials

3. MINIMUM ORDER

The minimum dollar value of orders to be issued is $100.00

4. GEOGRAPHIC COVERAGE

The geographic coverage area will include 48 contiguous states, Alaska, Hawaii, DC, Puerto Rico, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

5. POINT OF PRODUCTION

United States

6. DISCOUNT FROM LIST PRICES

Net GSA pricing is listed in attached Price List. Basic discounts have been deducted.

7. QUANTITY / VOLUME DISCOUNTS

+2% - $200,000 orders

8. PROMPT PAYMENT TERMS

Net Thirty (30) Days

9a. GOVERNMENT PURCHASE CARDS ARE ACCEPTED AT OR BELOW THE MICRO-PURCHASE

THRESHOLD.

9b. GOVERNMENT PURCHASE CARDS ARE ACCEPTED ABOVE THE MICRO-PURCHASE THRESHOLD

10. FOREIGN ITEMS

None

11a. TIME OF DELIVERY To be determined by task

11b. EXPEDITED DELIVERY To be determined by task

11c. OVERNIGHT AND 2-DAY DELIVERY To be determined by task

11d. URGENT DELIVERY When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

12. F.O.B. POINT

Destination

13a. ORDERING ADDRESS

Computer Training & Consulting, LLC (CTC)

Tallahassee, FL 32309

13b. ORDERING PROCEDURES

For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. PAYMENT ADDRESS

Computer Training & Consulting, LLC (CTC)

Tallahassee, FL 32309

15. WARRANTY PROVISION

Standard Commercial Warranty Policy

16. EXPORT PACKING CHARGES

N/A

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE

Accepted below, at and above the micro-purchase threshold.

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR

N/A

19. TERMS AND CONDITIONS OF INSTALLATION

N/A

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATIONG DATE OF PARTS PRICE LISTS AND

ANY DISCOUNTS FROM LIST PRICES

21. LIST OF SERVICE AND DISTRIBUTION POINTS

To be determined by task

22. LIST OF PARTICIPATING DEALERS

N/A

23. PREVENTIVE MAINTENANCE

N/A

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (E.G., RECYCLED CONTENT, ENERGY EFFICIENCY, AND/OR REDUCED POLLUTANTS)

24b. SECTION 508 COMPLIANCE

If applicable, Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found. The EIT standards can be found at: www.Section508.gov/.

25. DATA UNIVERSAL NUMBER SYSTEM (DUNS) NUMBER

01-587-8718

CAGE Code: 4ECR1

26. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM)

WEBSITE

Active http://www.section508.gov/

Price List

SIN Labor Category GSA Price Including IFF

54151S Manager, Applications Development $104.01

54151S Applications Architect (Intermediate) $70.53

54151S Applications Architect (Advanced) $93.65

54151S Systems Analyst (Advanced) $80.60

54151S IT Program Manager $115.76

54151S IT Project Manager (Advanced) 109.07

54151S Applications Development Analyst (Entry) $73.84

54151S Applications Development Analyst (Intermediate) $85.54

54151S Applications Development Analyst (Advanced) $98.28

54151S Data Architect & Modeler $125.10

54151S Director Network Architect Operations $179.07

54151S Documentation Specialist & Consultant/Technical Writer

$70.53

54151S Technical Trainer (End User) $55.41

54151S Manager, Technical Trainer (Advanced Technical) $123.43

54151S Manager, Product Development $139.81

54151S Manager, Systems Software $60.46

54151S Manager, IT Business Planning $149.87

54151S IT Business Process Consultant $53.40

54151S IT Business Analyst (Intermediate) $59.70

54151S IT Business Analyst (Advanced) $90.68

54151S Knowledge Engineer $139.80

54151S IT Project Leader (Advanced) $93.80

Job Category Descriptions

Job Title Detailed Position Description and Functional Responsibilities

Minimum Years of Experience

Minimum Education Level

Any Applicable Training

Manager, Applications Development

Coordinates systems analysis and applications development activities through direct and indirect staff. Directs development teams in the areas of scheduling, technical direction, future planning and standard development practices. Participates in budgeting and capital equipment processes and quality improvement activities for the development organization. Meets scheduled milestones to ensure project/ program objectives are met in a timely manner and has an in-depth knowledge of the principles, theories, practices and techniques for managing the activities related to planning, managing and implementing systems analysis and applications development projects and programs.

7 years

Bachelors in Computer Science, Information Systems or other related field.

Microsoft Virtual Technology Specialist Program (VTSP) for Digital Marketing Microsoft Certified SharePoint Developer Microsoft Certified Technology Specialist

Architect (Intermediate)

Provides design recommendations based on long-term IT organization strategy. Develops enterprise level application and custom integration solutions including major enhancements and interfaces, functions and features. Uses a variety of platforms to provide automated systems applications to customers. Provides expertise regarding the integration of applications across the business. Determines specifications, then plans, designs, and develops the most complex and business critical software solutions, utilizing appropriate software engineering processes—either individually or in concert with project team. Will assist in the most difficult support problems. Develops programming and development standards and procedures as well as programming architectures for code reuse. Has in-depth knowledge of state-of-the art programming languages and object-oriented approaches in designing, coding, testing and debugging programs. Understands and consistently applies the attributes and processes of current application development methodologies.

Researches and maintains knowledge in emerging technologies and possible application to the business. Viewed both internally and externally as a technical expert and critical technical resource across multiple disciplines. Acts as an internal consultant, advocate, mentor and change agent

7 years

Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

MCSE

(Micrsoft Certified Solutions Expert)

Architect (Advanced

Provides design recommendations based on long-term IT organization strategy. Develops enterprise level application and custom integration solutions including major enhancements and interfaces, functions and features. Uses a variety of platforms to provide automated systems applications to customers. Provides expertise regarding the integration of applications across the business. Determines specifications, then plans, designs, and develops the most complex and business critical software solutions, utilizing appropriate software engineering processes—either individually or in concert with project team. Will assist in the most difficult support problems. Develops programming and development standards and procedures as well as programming architectures for code reuse. Has in-depth knowledge of state-of-the art programming languages and object-oriented approaches in designing, coding, testing and debugging programs. Understands and consistently applies the attributes and processes of current application development methodologies.

Researches and maintains knowledge in emerging technologies and possible application to the business. Viewed both internally and externally as a technical expert and critical technical resource across multiple disciplines. Acts as an internal consultant, advocate, mentor and change agent.

10 years in multiple IT areas

Science, Information Systems or

CISSP

CCSP

INFOSEC

CCNA

VCP

(Vmware Certified Professional) CompTIA A+ CompTIA Network+

Systems Analyst

Responsible for the design and development of IT systems. Develops design and functional specifications, produces deliverables related to the project(s) assigned and assists in post implementation support and system enhancements. Responsible for selecting appropriate C.A.S.E. tools to develop systems and software. Responsible for gathering, compiling and synthesizing information with regard to technology processes or systems.

Possesses experience in minicomputer or client/server environments including the implementation and support of resource planning, sales automation, marketing, financial and distribution systems.

3 years of systems analysis/programming experience

Science, Information Systems or

MCSA

(Microsoft Certified

Associate)

IT Program Manager

Responsible for managing one or more highly complex or enterprise-wide IT program(s) consisting of multiple projects. Develops the program strategy, supporting business case and various enterprise-wide high-level project plans. Ensures integration of projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business.

Communicates with IT leadership, business leadership and IT Business Consultants to

10 to 15 years of IT and business/industry work experience, with at least 3 years of leadership experience and 5 years in managing projects.

Bachelor’s or Master’s Degree in Computer Science, Business Administration, or other related field.

Or equivalent

Project Management Professional Certification by PMI

ITIL

ISO

communicate program strategy, direction and changes. Responsible for delivering all projects contained in the IT project portfolio on time, within budget and meeting the strategic and business requirements.

Responsible for tracking key project milestones and recommending adjustments to Project Managers. Partners with senior leadership of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise. Must possess extensive knowledge and expertise in the use of Project Management methodologies and tools. This is a single or multiple incumbent(s) position that typically exists in a small to medium size enterprise with multiple project managers, project leaders and/or project support staff as direct reports

Project Management certification is required.

IT Project Manager (Advanced)

Responsible for overall coordination, status reporting and stability of project oriented work efforts. Establishes and implements project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations. Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately. Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of customers. Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed. Assists Program Manager(s) in partnering with senior management of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise. Must possess extensive knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques. This is a management role with human resource management responsibilities (e.g., hiring, performance management). Manages one or more cross-functional projects of medium to high complexity. More senior role has responsibility for multiple large, complex projects with greater impact to the enterprise.

7 years of programming/systems analysis experience

Science, Information Systems or

Project Management certification or successful completion of a recognized project management curriculum is required.

Analyst (Entry)

Works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions.

These solutions must be aligned with business and IT strategies and comply with the organization’s architectural standards.

Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting applications software that is delivered on time and within budget. Makes recommendations towards the development of new code or reuse of existing code. Responsibilities may also include participation in component and data architecture design, performance monitoring, product evaluation and buy vs.

build recommendations. Has experience in systems analysis, design and a solid understanding of development, quality assurance and integration methodologies.

3 years of analysis experience.

Science, Information Systems or

MCSA

Certified

Associate)

Analyst

Intermediate professional level role. Develops solutions requiring analysis and research.

Works on small to large, complex projects that require increased skill in multiple technical environments and possesses knowledge in a specific business area. Works on one or more projects as a project team member or occasionally as a project lead. May coach more junior technical staff. Designs solutions aligned with business and IT strategies and comply with organization's architectural standards. Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting applications software that is delivered on time and within budget.

5 years of

Science, Information Systems or

Analyst (Advanced)

This is advanced level work. At this level, employees independently perform the most complex and difficult assignments under limited supervision. Errors may have significant impact on productivity. The work requires applying a logical or scientific understanding of business practices and procedures in order to analyze and resolve problems of a specialized or professional nature in a particular field, or in a wide range of applications. Requires skill in analyzing and interpreting data, policy and procedures or in using equipment in order to arrive at logical conclusions or recommendations. Planning is an integral part of the job.

7 years of

Science, Information Systems or

Microsoft Virtual Technology Specialist Program (VTSP) for Digital Marketing Microsoft Certified SharePoint Developer Microsoft Certified Technology Specialist

Data Architect & Modeler

Responsible for enterprise-wide data design, balancing optimization of data access with batch loading and resource utilization factors.

7 to 10 years of experience with large

Bachelors in Computer Science, Knowledgeable in most aspects of designing and constructing data architectures, operational data stores, and data marts.

Focuses on enterprise-wide data modeling and database design. Defines data architecture standards, policies and procedures for the organization, structure, attributes and nomenclature of data elements, and applies accepted data content standards to technology projects. Responsible for business analysis, data acquisition and access analysis and design, Database Management Systems optimization, recovery strategy and load strategy design and implementation. Accountable for analyzing and developing complex logical database designs, logical data models and relational data definitions in support of corporate and customer information systems requirements.

Understands the methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations. Responsible for the identification and resolution of information flow, content issues and the transformation of business requirements into logical data models. This position identifies opportunities to reduce data redundancy, trends in data uses and single sources of data.

and complex database management systems.

Information Systems or

Director, Network Architect Operations

Responsible for developing business and technology standards and best practices for department. Overall responsibility for all network operations work, including the integration of new network technologies such as wireless. Develops enterprise service levels for data and voice networking equipment and for both in-house and third party software applications. Oversees development of procedures and processes for enterprise network operations. Responsible for ensuring that the enterprise has the capability to support new technologies and maintain high levels of network performance and reliability.Responsible for network operations and service levels for data and voice networking equipment and software including mainframe equipment, PBX, mid-range and network processing devices. Develops and implements standards, procedures, and processes for the network operations group.

Plans and manages the support of new technologies (including wireless), network performance, and reliability. Defines and negotiates service level agreements. Oversees and coordinates the daily activities of the network operations center. Plans for human resources, equipment arrangements, electrical power and cable requirements for

10 to 15 years of IT and business/industry work experience, with at least 3 years of leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders.

Experience in areas such as data communications software and hardware, network administration, support and maintenance.

Bachelors or Master in Computer Science, Information Systems or

CISSP

CCSP

INFOSEC

CCNA

VCP

(Vmware Certified Professional) CompTIA A+ CompTIA Network+ telecommunications and information processing equipment.

Documentation Specialist & Consultant/Technical Writer

Responsible for creation and maintenance of IT documentation. Translates technical and/or complicated information into clear, concise documents appropriate for various target audiences. Works with Development, Quality Assurance and Technical Support to produce a wide variety of technical publications including instructional materials, technical manuals, product documentation and the like for use by both the IT and business community. Interviews subject matter experts and technical staff to collect information, prepare written text, and coordinate layout and material organization. Researches information such as drawings, design reports, equipment and test specifications to fill any gaps. Reviews, critiques, and edits documentation including design documents, programmer notes and system overviews.

Requires knowledge of company product lines and document structure. Depending on the industry/work environment, such documents may include various media, including written and video. Responsibilities include maintenance of internal documentation library, providing and/or coordinating special documentation services as required, and oversight of special projects. Must have strong organizational and project management skills and excellent writing and editing skills.

3 years of business or technical writing experience and working knowledge of multiple software and graphics packages.

Bachelor’s Degree in Journalism, Technical Writing, Business Administration, or other related field.

Technical Trainer, End User

Responsible for the creation, and delivery of training and development programs to all levels of end-users and IT professionals.

Involved in training needs assessment process and vendor selection. Works closely with both IT and the business to understand system and training needs for applications and packages supported. Develops documentation for custom applications and packaged applications, using a variety of mediums as needed. Designs training programs, classes, workshops, and Computer Based Training (CBT) and on-line help. Delivers training to a variety of audiences, understanding and applying adult learning principles. More junior position works on and delivers training programs for standard packages and productivity tools (e.g., Word, Excel, e-mail).

More senior position delivers technical training to IT professionals, and requires in-depth knowledge and experience in the systems/applications/programming languages supported (e.g., Oracle, NT, C++).

3 years of Training (including IT course development and delivery) experience

Instructional Technology, Computer Science, Information Systems, Education, or

Manager, Technical Trainer, Advanced Technical

Manages the IT training life cycle, including needs analysis, training strategy and development and delivery of training programs and tools for IT professionals, advanced technical. Additionally, implements and manages a skills management and competency process for the IT professional staff. Coordinates and provides services to identify business and subsequent training drivers for the organization and identifies technology drivers for the analysis of roles and their associated skills and competencies.

Leads analysis of current skills to identify gaps and works with IT to prioritize advanced technical skills training and development imperatives. Responsible for ensuring capability of technology is maximized through effective training, resulting in transfer of knowledge and skills that support organizational needs. Oversees the development of curriculums and specific courseware to address skill gaps for IT professionals and oversees the selection and usage of various training delivery systems and certification/testing methods to assess the effectiveness and efficiency of programs.

7 to 10 years of Training (including curriculum development for IT and instructional technology) experience, 2 or more years of training management

Instructional Technology, Computer Science, Information Systems, Education, or other related field. Or equivalent

MCP

Certified Professional)

MCTS

(Microsoft Office SharePoint Server)

Manager, Product

Manages research and development activities relating to the design and development of software or hardware products and qualification or re-qualification of new and existing products. Works with a cross-functional team to ensure fulfillment of product requirements, evaluates product performance and transition products from development to commercialization. Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases. Acts as a technical consultant to the product organization and leads research, and prototyping of innovative technologies and products. Ensures the technology and architectural roadmap of engineering is properly aligned with and supports the product/business road map. Acts as a customer liaison on technical issues related to product integration, custom development and requirements. May lead major releases and ensure feature enhancements respond to customer requests. Responsible for product delivery managing schedules and tasks related to all aspects of product development.

7 years of high-tech industry, product engineering and/or IT work experience.

Experience with managing team(s) responsible for software, hardware design, engineering and development functions

Computer Science, Information Systems, Engineering, or

Manager, IT Business Planning

Assists the IT organization in defining and implementing its business plan and goals to support the strategy and goals of the organization. Responsible for working with IT

7 years of IT and business work experience with a broad range of

Bachelor’s Degree in Computer Science, CPM

(Certified Public Manager) and business leaders to create the business plan for IT. Assists in the cascading of plans to the various IT divisions/departments. Scans the external IT environment to provide a common set of planning assumptions, competitive analysis, current and future market assessments for products and services to the business, and a common set of planning processes and tools to assist those with planning responsibility in IT. Assists IT and business leadership in actualizing the business plans within their own area of responsibility, working with them to ensure that technical and resource decisions link to the overall IT plan. Works closely with the enterprise’s business planning leaders to ensure alignment. Responsible for ensuring that business planning and purpose is considered in all key IT decisions, and therefore must be involved in the discussion and decision making process for technology, business, and human resource investments on an on-going basis.

Works with Finance and Human Resources to represent the needs of IT and understand the cost and human resources impact of those needs in creating, implementing and adjusting business plans. This position typically reports to the CIO. Ensures alignment of the IT strategy to the business strategy. Responsible for ensuring integration of all work performed across all business units. Responsible for educating senior business leaders on the IT strategy as well as educating senior IT leadership on the direction of the business.

High degree of business complexity and impact to overall success of IT in meeting business needs.

exposure to various technical environments and business segments.

Experience with managing team(s) responsible in strategic planning, infrastructure and operational support functions.

Information Systems, Business Administration, Finance, or

IT Business Process Consultant

Works with business leaders and acts as a liaison between IT and business units (typically leadership for assigned business units) or vendors. Viewed as integral to the business in any decisions that may be impacted by technology. Acts as a business relationship manager responsible for the collection, analysis, review, documentation and communication of business needs and requirements to the IT organization. Leads the gathering of business needs as well as the design of solutions through direct interaction with business unit leaders. Focuses on developing and improving business processes at all times, assisting with the development of metrics, both within the technology and business organizations. Has a strong understanding of information systems, business processes, the key drivers and measures of success for the business, and the short- and long-term direction of the business

7 years of relevant technical and business work experience.

Computer Science, Information Systems, Business Administration, or other related field.

and technology. Identifies, proposes and influences business solutions, negotiates deliverables and requirements across multiple business customers or organizations. Ensures that the design and integration of proposed system, software and hardware solutions leads to the development and growth of the business through effective use of technology.

Integrally involved in ‘buy vs. build’ decisions.

IT Business Analyst

Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities. Analyzes business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business.

Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge. May make recommendations for buy vs. build decision

3 years of relevant technical or business work experience.

Computer Science, Information Systems, Business Administration, or other related field.

Or equivalent none

IT Business Analyst (Advanced)

Professional level role. Works with business partners within to align technology solutions with business strategies. Demonstrates an informed knowledge of a business area to resolve problems on an ongoing business.

Supports several moderately complex business processes. Analyzes business operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business.

Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends and uses this

5 years of relevant technical or business

Computer Science, Information Systems, Business Administration, or other related field.

Or equivalent knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge. May make recommendations for buy vs. build decisionWorks on multiple projects as a project team member, occasionally as a project leader. May coach more junior staff.

IT Knowledge Engineer

Responsible for developing an infrastructure and process to capture knowledge gained by the organization through successful system interventions and enabling its shared use.

Oversees the identification of critical knowledge, its usage, availability and the needs of various business groups. Involved in modeling information sources, flows and critical paths, as well as understanding how information is turned into knowledge and the relationship of knowledge and how it supports and enables key business processes.

Facilitates the development of supporting knowledge architecture and standards. Works with operations staff to define an operational framework that defines, develops and implements delivery systems, systems management, policies and security frameworks to ensure delivery of knowledge and information to appropriate groups.

Possesses expertise in process and data modeling, architectural development methodologies, IT planning methodologies and extensive knowledge of the enterprise’s business and decision-making processes. Must possess strong leadership skills to gain credibility with various business leaders and stakeholders. Makes complex IT and business decisions. Works with other IT groups to ensure solid cross-functional decisions are made as a team.

10 years of IT and business/industry work experience.

Experience with document management, groupware, relational database systems, data warehouse and data mining, Web and systems analysis and development.

Computer Science, Information Systems, Business Administration, or other related field.

Or equivalent