MAS - Eminent It LLC - 47QTCA18D00GH

GENERAL SERVICES ADMINISTRATION

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

SERVICES

Special Item No. 132-51, 132-51STLOC, 13251RC - Information Technology Professional Services

FSC/PSC Class D301 IT AND TELECOM- FACILITY OPERATION AND MAINTENANCE

• Facility Management FSC/PSC Class D302 IT AND TELECOM- SYSTEMS DEVELOPMENT

• Systems Development Services

FSC/PSC Class D306 IT AND TELECOM- SYSTEMS ANALYSIS

• Systems Analysis Services

FSC/PSC Class D307 IT AND TELECOM- IT STRATEGY AND ARCHITECTURE

• Automated Information Systems Services

FSC/PSC Class D308 IT AND TELECOM- PROGRAMMING

• Programming Services

FSC/PSC Class D310 IT AND TELECOM- CYBER SECURITY AND DATA BACKUP

FSC/PSC Class D311 IT AND TELECOM- DATA CONVERSION

• Data Conversion Services

FSC/PSC Class D313 IT AND TELECOM- COMPUTER AIDED DESIGN/COMPUTER AIDED

MANUFACTURING (CAD/CAM)

• Computer Aided Design Services

• Computer Aided Manufacturing Services

FSC/PSC Class D316 IT AND TELECOM- TELECOMMUNICATIONS NETWORK MANAGEMENT

Contract Number: 47QTCA18D00GH

For more information on ordering from Federal Supply Schedules click on the FSS

Schedules button at fss.gsa.gov.

Contract period. July 24, 2018 through July 23, 2023

Eminent IT, LLC 1101 Wilson Blvd. FL6

Arlington, VA 22209

(866) 336-3646

FAX (855) 715-8291

www.eminent-it.com

Business size: Service Disabled Veteran Owned Small Business http://www.eminent-it.com/

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s). SIN 132-51

1b. Identification of the lowest priced model number and lowest unit price for that model: Software Test/QA

Engineer I, $42.85 at client site.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

See Pages 7 through 22.

2. Maximum order: $500,000

3. Minimum order: $100

4. Geographic coverage: Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto

Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

5. Point(s) of production:

Eminent IT, LLC

Arlington, VA 22209

6. Discount from list prices: GSA prices shown herein are NET, discounts deducted.

7. Quantity discounts: 1% Single delivery orders over $200K.

8. Prompt payment terms: 1%, NET 10 days.

9b. Government purchase cards are accepted above the micro-purchase threshold.

10. Foreign items: None.

11a. Time of delivery: 30 days ARO

11b. Expedited Delivery: As negotiated between Eminent IT, LLC and ordering activity.

11c. Overnight and 2-day delivery: As negotiated between Eminent IT, LLC and ordering activity.

11d. Urgent Requirements: As negotiated between Eminent IT, LLC and ordering activity.

12. F.O.B. point: Destination

13a. Ordering address:

13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase

Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address:

15. Warranty provision: None

16. Export packing charges: N/A

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level): None.

18. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

19. Terms and conditions of installation (if applicable): N/A

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

20a. Terms and conditions for any other services (if applicable): See page 4.

21. List of service and distribution points (if applicable): N/A

22. List of participating dealers (if applicable): N/A

23. Preventive maintenance (if applicable): N/A

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information

Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

25. Data Universal Number System (DUNS) number: 015615122.

26. Notification regarding registration in System for Award Management (SAM) database: Registered and current.

http://www.section508.gov/

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51)

1. SCOPE a. The prices, terms and conditions stated under Special Item Number 132-51 Information

Technology Professional Services apply exclusively to IT Professional Services within the scope of this

Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the

Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of

Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel

Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed.

Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the

Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the

Contracting Officer shall either- (1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if- (1)

The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the

Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS

(MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT

(DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007)

Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the

Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR

9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services.

Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-

Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008)

(DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009)

(ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item

Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by— (1) The offeror; (2) Subcontractors; and/or (3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

Labor Category Contractor

Site GSA

Rate with IFF

Government

Site GSA Rate with IFF

Position Description

Project Lead/Product

Manager III

$134.82 $118.49 Minimum General Experience: Ten (10) years of experience in a related functional area

Minimum Education: Master's degree required.

Functional Responsibility: Primary responsibilities include: Demonstrated ability to provide guidance and direction in tasks of a technical nature. Reports directly to the Technical Account Manager. Has extensive technical project management expertise. Responsible for the technical specifications and technical performance of either a large scale development effort or a series of low to medium scale efforts. Technical background preferred

Project Lead/Product

Manager II

$123.27 $108.36 Minimum General Experience: Seven (7) years of experience in complete engineering project development from inception to deployment, with a demonstrated ability to provide guidance and direction in tasks of a technical nature.

Minimum Education: Bachelor’s degree required, Master’s degree preferred

Functional Responsibility: Primary responsibilities include: Has extensive technical project management expertise. Responsible for the technical specifications and technical performance of either a large scale development effort or a series of low to medium scale efforts. Develops new software product concepts, designs, and/or enhancements to existing product design that reflect market and user requirements. Conducts research and develops a good understanding of the customer's needs, new technologies, trends in the market, and competitors. Develops requirements documents, functional specifications, and mock ups to clearly illustrate product ideas and concepts. Develops business plan for products and participates in all phases of the product development lifecycle, including analysis, design, testing, and integration of products as well as the introduction of products to the market. Works on cross-functional team to translate customer needs and technology directions into product definitions.

Project Lead/Product

Manager I

$119.18 $104.76 Minimum General Experience: Three (3) years of experience

Minimum Education: Bachelor's degree

Functional Responsibility: Primary responsibilities include: Develops new software product concepts, designs, and/or enhancements to existing product design that reflect market and user requirements. Conducts research and develops a good understanding of the customer's needs, new technologies, trends in the market, and competitors. Develops requirements documents, functional specifications, and mock ups to clearly illustrate product ideas and concepts. Participates in all phases of the product development lifecycle, including analysis, design, testing, and integration of products as well as the introduction of products to the market. Member of a cross-functional team that translates customer needs and technology directions into product definitions.

May participate in the creation of documentation or user guides for new products.

Application Developer III $117.32 $103.12 Minimum General Experience: 2 year of professional experience in a related field OR 4 years of professional experience in a related field OR 6 years of professional experience in a related field Minimum Education: Bachelor's

Degree or higher in a related major Bachelor's Degree or higher in an unrelated major No degree requirement Functional Responsibility: Primary responsibilities include: Participates in the requirements definition process.

Supports conceptual design, detailed design, code, and unit test of critical software programs within a subsystem. Participates in integration testing of programs within a subsystem . Supports integration testing of programs within a subsystem. Supports design and development of databases. Generates formal design documentation. Generates Interface Control Documents, documenting the interfaces between programs. Supports the development of Acceptance Test

Plan and Procedures documents. Supports the development of customer design review materials.

Application Developer II $108.36 $95.24 Minimum General Experience: 1 year of professional experience in a related field OR 3 years of professional experience in a related field OR 4 years of professional experience in a related field Minimum Education: Bachelor's

Degree or higher in a related major Bachelor's Degree or higher in an unrelated major No degree requirement Functional Responsibility: Primary responsibilities include: Participates in the requirements definition process.

Supports conceptual design, detailed design, code, and unit test of critical software programs within a subsystem. Supports integration testing of programs within a subsystem. Supports design and development of databases.

Generates formal design documentation. Generates Interface Control

Documents, documenting the interfaces between programs. Supports the development of Acceptance Test Plan and Procedures documents. Supports the development of customer design review materials

Application Developer I $81.17 $71.35 Minimum General Experience: 3 months of professional experience in a related field OR 1 year of professional experience in a related field OR 2 years of professional experience in a related field Minimum Education: Bachelor's

Degree in a related major Bachelor's Degree in an unrelated major No degree requirement Functional Responsibility: The Programmer/Analyst position is designed as an early career step for reliable individuals who are generally well versed in basic data processing concepts and the rudiments of programming, but who are not yet trained or experienced in system-level development.

Primary responsibilities include: Supports the generation of formal design documentation. Codes, tests and debugs subroutines. Conducts well-defined testing of software programs. Provides configuration control of developmental and operational software and databases. Tracks project action items. Tracks design issues and resolutions. Attends customer design reviews

IT Specialist III $116.72 $102.60 Minimum General Experience: 10 years required

Minimum Education: Bachelor's degree required

Functional Responsibility: Primary responsibilities include: Provides extremely high-level subject matter proficiency for work described in the task. Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems that require doctorate level knowledge of the subject matter for effective implementation.

IT Specialist II $100.49 $88.32 Minimum General Experience: 5+ years required

Minimum Education: Bachelor's Degree

Functional Responsibility: Primary responsibilities include: Provides moderate-level subject matter proficiency for work described in the task. Provides partially advanced technical knowledge and analysis of highly specialized applications and operational environment, functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems that require doctorate level knowledge of the subject matter for effective implementation.

IT Specialist I $84.08 $73.55 Minimum General Experience: 2-5 years

Minimum Education: Associates Degree or appropriate certifications

Functional Responsibility: Primary responsibilities include: Provides basic-level subject matter proficiency for work described in the task. Provides technical knowledge and analysis of highly specialized applications and operational environment, functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems that require doctorate level knowledge of the subject matter for effective implementation.

Information Technology

Project Manager III

$121.86 $107.11 Minimum General Experience: Ten 10 years of experience in a related functional area

Minimum Education: Bachelor's degree required.

Functional Responsibility: Primary responsibilities include: Demonstrated ability to provide guidance and direction in tasks of a technical nature. Reports directly to the Technical Account Manager. Has extensive technical project management expertise. Responsible for the technical specifications and technical performance of either a large scale development effort or a series of low to medium scale efforts. Technical background preferred

Information Technology

Project Manager II

$100.85 $88.65 Minimum General Experience: Seven 7 years of experience in complete engineering project development from inception to deployment, with a demonstrated ability to provide guidance and direction in tasks of a technical nature.

Minimum Education: Bachelor’s degree required, Master’s degree preferred

Functional Responsibility: Primary responsibilities include: Has extensive technical project management expertise. Responsible for the technical specifications and technical performance of either a large scale development effort or a series of low to medium scale efforts.

Information Technology

Project Manager I

$79.85 $70.18 Minimum General Experience: 5 years of professional experience in a related field OR 7 years of professional experience in a related field Minimum

Education: Bachelor's Degree or higher in a related major Bachelor's Degree or higher in an unrelated major No degree requirement Functional Responsibility:

Primary responsibilities include: Leads a small-medium project team (ex. 0-10 people). Meets with customer to determine project requirements. Generates project staffing requirements. Develops task assignments for project team members. Keeps the customer and Aquilent management informed of project status on a regular basis. Anticipates cost and schedule problems and works to resolve them. Schedules and conducts customer meetings. Provides Aquilent’s administrative staff with all necessary project cost information. Reconciles all charges against the contract. Identifies, communicates and resolves risks.

Identifies and resolves issues to eliminate or mitigate the occurrence of consequences that may impact the success of the project

Network Administrator III $120.55 $105.96 Minimum General Experience: 4 to 7 years of related experience.

Minimum Education: Requires a bachelor's degree. May require Network

Administrator certification

Functional Responsibility: Primary responsibilities include: Responsible for daily administration of a network/server environment. Installs, configures, and maintains system software. Monitors network performance, troubleshoots issues and deploys solutions. Plans and implements upgrades, patches, and installation of new applications and equipment. Creates and maintains a disaster recovery, security and back up and restore plan. May assist with evaluating new technologies to optimize network efficiency and performance.

Network Administrator II $99.80 $87.73 Minimum General Experience: 2-4 years experience

Minimum Education: Bachelor's degree; May require Network Administrator certification

Functional Responsibility: Primary responsibilities include: Assists with the daily administration of a network/server environment. Monitors network performance and performs testing to provide diagnosis of issues and to assist with deployment of solutions. Installs upgrades, patches, and new applications and equipment. Supports and enforces a disaster recovery, security and back up and restore plan. Gaining exposure to some of the complex tasks within the job function.

Network Administrator I $78.75 $69.23 Minimum General Experience: 0-2 years of related experience

Minimum Education: Bachelor's degree

Functional Responsibility: Primary responsibilities include: Assists with the daily administration of a network/server environment. Monitors network performance and performs testing to provide diagnosis of issues and to assist with deployment of solutions. Performs routine updates and maintenance tasks.

May be responsible for tracking the parts inventory and maintenance of documentation. Emphasis is on learning the key aspects of the job to be performed and supporting more senior administrators. May require Network

Administrator certification. Works on projects/matters of limited complexity in a support role. Work is closely managed.

Helpdesk Specialist I $53.00 $46.59 Minimum General Experience: 6 months of experience in a related industry

Minimum Education: Associates Degree preferred

Functional Responsibility: Primary responsibilities include: Provides phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications. Serves as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and

Mac), and printer problems

Helpdesk Specialist II $64.61 $71.68 Minimum General Experience: 12-18 months of experience in a related industry

Minimum Education: Associates Degree

Functional Responsibility: Primary responsibilities include: -Monitor help desk system for incoming requests and resolve or escalate accordingly. Troubleshoot desktop, laptop, printer, hardware, software and other peripheral device issues.

Fully document all steps and communication for each issue. Install and support business and clinical applications. Document processes and procedures

Helpdesk Specialist III $72.42 $63.65 Minimum General Experience: 2+ years of experience in a related industry

Minimum Education: Bachelor's degree or Advanced certifications

Functional Responsibility: Primary responsibilities include: Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.

May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.

Lead Helpdesk Specialist I $74.25 $65.27 Minimum General Experience: 1 year of helpdesk leadership experience

Minimum Education: Bachelor's degree

Functional Responsibility: Primary responsibilities include: Triages incoming support issues and assigns to System Specialist, Program oversight, shuffles load and follows up on aged issues, Provides training, consulting, and support on the software products, Assists with and/or performs upgrades, training, and implementations, Manages Emergency Technical Support schedule and creates new schedule annually, Programs and tests Emergency Technical Support system weekly, Ensures proper Emergency Technical Support documentation, Coordinates existing client training requests, Supports Tier 1 Support Manager administrative tasks, Other duties as assigned

Lead Helpdesk Specialist II $76.19 $66.97 Minimum General Experience: 1-3 years required

Minimum Education: Bachelor's degree required

Functional Responsibility: Primary responsibilities include: Under general supervision, responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation, and resolution steps.

Typically is able to resolve less complex problems immediately, while more complex problems are assigned to senior level support. May involve use of problem management database and help desk systems.

Lead Helpdesk Specialist

III

$79.15 $69.58 Minimum General Experience: 3 years required

Minimum Education: Bachelor's degree required.

Functional Responsibility: Primary responsibilities include: Under general direction, responsible for ensuring the timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. Requires experience and understanding of MIS environment.

Typically involves use of problem management database and help desk system.

May provide guidance/training for less-experienced personnel.

IT Engineer III $113.09 $99.41 Minimum General Experience: Ten 10 years of increasing experience in systems engineering process re-engineering, and/or network systems integration and systems applications. May be well versed in all aspects of

LAN/WAN/MAN standards and architectures or process re-engineering techniques and methodologies.

Minimum Education: Bachelor’s degree required, Master’s degree preferred.

Formal certification (e.g., MSCNE)

Functional Responsibility: Primary responsibilities include: Highly skilled information technology professional. Serves as resident senior systems architect. Provides macro level understanding and guidance of system’s implementation or process re-engineering efforts.

IT Engineer II $90.77 $79.79 Minimum General Experience: 7 years of Experience

Minimum Education: Bachelor’s degree required

Functional Responsibility: Primary responsibilities include: Under general direction, formulates and defines specifications for complex operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from the manufacturer. Designs, codes, tests, debugs, and documents those programs. Responsible for applications dealing with the overall operating system, such as sophisticated file maintenance routines, large telecommunications networks, computer accounting, and advanced mathematical/scientific software packages.

Competent to work at this highest technical level on all phases of software systems programming applications. May have responsibility for the evaluation of new and existing software products. May assist other systems programmers to effectively utilize the system’s technical software.

IT Engineer I $76.50 $67.25 Minimum General Experience: 5 years of professional experience in a related field OR 7 years of professional experience in a related field

Minimum Education: Bachelor's degree; Formal certification preferred

Functional Responsibility: Primary responsibilities include: Under minimal supervision, applies software, hardware, and standards information technology skills in the analysis specification, development, integration and acquisition of open systems. Performs professional engineering assignments in one or more of the following disciplines: communications engineering, communications security, network analysis, command and control mission analysis, inoperability analysis, and system standards. Knowledgeable of COTS products and methods that can be acquired to provide interoperable, portable, and scalable information technology solutions. Performs analysis and validation of reusable software/hardware components to ensure the integration these components into interoperable IP designs.

Systems

Developer/.Net/Java/Python

Developer III

$133.11 $117.00 Minimum General Experience: 10 years of progressive experience in information systems design, development and specification translation to design. Demonstrated expertise in ADP systems analysis and programming and utilizing major application programming on large-scale database management systems. Knowledge of state-of-the-art computer equipment and high-level computer languages.

Minimum Education: Bachelor’s degree required, Master’s degree preferred.

Formal certification (e.g., Certified Oracle DBA).

Functional Responsibility: Primary responsibilities include: Acts as the technical lead on software development efforts. Responsible for software systems design, development and specifications translation to design. Provides technical direction and guidance to the programming team. Ensures adherence to Federal Information Processing Standards (FIPS), DOD guidelines, Software

Engineering Institute standards and commercial practices.

Systems

Developer/.Net/Java/Python

Developer II

$127.30 $111.90 Minimum General Experience: 3 years

Minimum Education: Knowledge about one or multiple commonly-used web developing languages (e.g., HTML, Java, PHP, JSP, ASP.Net, Python, AJAX) is necessary. Preferred bachelor's degree of Computer Science or a related field.

Functional Responsibility: Primary responsibilities include: Responsible for designing, developing, testing, implementing, and maintaining web-based application systems, such as user interface, e-commerce applications, site animation. Troubleshoots and solves the software issues. Researches technical problems and suggests improvements for web applications. Analyzes and integrates new web products\technologies with existing web applications to improve the web design and application functionality. Typically reports to a manager. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.

Systems

Developer/.Net/Java/Python

Developer I

$117.02 $102.86 Minimum General Experience: 1+ year(s)

Minimum Education: Knowledge about one or multiple commonly-used web developing languages (e.g., HTML, Java, PHP, JSP, ASP.Net, Python, AJAX) is necessary. Preferred bachelor's degree of Computer Science or a related field.

Functional Responsibility: Primary responsibilities include: Responsible for designing, developing, testing, implementing, and maintaining web-based application systems, such as user interface, e-commerce applications, site animation. Troubleshoots and solves the software issues. Researches technical problems and suggests improvements for web applications. Analyzes and integrates new web products\technologies with existing web applications to improve the web design and application functionality. Typically reports to a manager. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.

Database Administrator III $119.39 $104.94 Minimum General Experience: 10 years required

Minimum Education: Bachelor’s degree required, Master’s degree preferred.

Functional Responsibility: Primary responsibilities include: engineering systems using incremental development, joint application development, rapid prototyping, and CASE technology concepts and techniques. May have related government or military systems experience. Under minimal supervision, applies process improvement and re-engineering methodologies/principles to conduct modernization projects. Develops functional area process and data models for use in designing and building integrated, shared software and database management systems. Translates user specifications and input from staff members to design requirements.

Database Administrator II $110.73 $97.32 Minimum General Experience: 7+ years of related experience

Minimum Education: Bachelor's degree

Functional Responsibility: Primary responsibilities include: Designs, manages and maintains the company database of high complexity. Evaluates and optimizes database configuration and access. Resolves database performance and capacity issues. Performs database recovery and back-up. Advises users on access to multiple databases and helps solving data confliction and inappropriate usage. May require a bachelor's degree or its equivalent.

Typically reports to manager or head of a unit/department. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group.

Database Administrator I $102.79 $114.05 Minimum General Experience: 2+ years

Minimum Education: Bachelor degree of computer discipline or equivalent

Functional Responsibility: Primary responsibilities include: Manages and maintains the company database of medium to high complexity. Optimizes database configuration and access. Resolves database performance and capacity issues. Performs database recovery and back-up. May involve in some development work. May require a bachelor's degree of computer discipline or its equivalent. Typically reports to a manager. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.

Database Developer III $133.11 $117.00 Minimum General Experience: 10 years required

Minimum Education: Bachelor’s degree required, Master’s degree preferred.

Functional Responsibility: Primary responsibilities include: Develops or modifies procedures to solve complex database design problems, including performance, scalability, security and integration issues. Designs, codes, tests, debugs, and documents complex databases at the highest levels of complexity.

Has full technical knowledge of all phases of database engineering. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Works autonomously. Goals are generally communicated in solution or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization.

Database Developer II $123.27 $108.36 Minimum General Experience: 7 years required

Minimum Education: Bachelor's degree

Functional Responsibility: Primary responsibilities include: Designs and builds relational databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database. Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation. Translates business needs into long-term architecture solutions. Defines, designs, and builds dimensional databases.

Develops data warehousing blueprints, evaluating hardware and software platforms, and integrating systems. Evaluates reusability of current data for additional analyses. Reviews object and data models and the metadata repository to structure the data for better management and quicker access.

Database Developer I $99.80 $87.73 Minimum General Experience: 0-2 years of related experience

Minimum Education: Requires comprehensive knowledge of database technologies, along with solid coding and computer system skills. Bachelor's degree preferred.

Functional Responsibility: Primary responsibilities include: Assists in the planning and engineering of an organization's databases. Monitors the performance, scalability and security. Evaluates existing database design to determine necessary updates and integration requirements of new design, and to ensure final solutions meet organizational needs. Typically reports to a manager. Works on projects/matters of limited complexity in a support role.

Work is closely managed

Software Test/QA Engineer

III

$68.77 $60.45 Minimum General Experience: 7 years

Minimum Education: Bachelor's degree

Functional Responsibility: Primary responsibilities include: Responsible for most complex systems process analysis, design, and simulation. Requires highest-level understanding of organization’s business systems and industry requirements. Focus is on process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment. Creates process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams. Recommends and facilitates quality improvement efforts. May lead re-engineering team and act as project manager in some cases.

Software Test/QA Engineer

II

$52.12 $45.81 Minimum General Experience: Three (3) years of experience in system analysis and programming and utilizing major concepts of application programming on large scale database management systems. Experience with the development of block diagrams and logic flow charts.

Minimum Education: Bachelor’s degree required. Coursework towards

Master’s degree or formal certification preferred.

Functional Responsibility: Primary responsibilities include: Under general supervision of the Senior Software Engineer, develops and/or maintains operating systems, communications software, database packages, compilers, assemblers, and utility programs. Modifies existing and creates special purpose software and ensures systems efficiency and integrity.

Analyzes systems requirements and design specifications. Develops block diagrams and logic flow charts. Translates detailed design into computer software. Tests, debugs, and refines the computer software to produce the required product. Prepares required documentation, including project plans, software program and user documentation. Enhances software to reduce operating time or improve efficiency. Provides technical direction to less experienced programmers.

Software Test/QA Engineer

I

$50.21 $44.14 Minimum General Experience: 1 years of experience in system analysis and programming and utilizing major concepts of application programming on large scale database management systems.

Minimum Education: Bachelor’s degree or related certifications

Functional Responsibility: Primary responsibilities include: Assists in the evaluation, testing, and validation of IT systems, services and /or software.

Assesses service levels and product performance to ensure they meet established quality standards. Documents issues and tracks status in designated systems. Develops or participates in the development of solutions to resolve problems. Requires a bachelor's degree in IT or related field. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role.

IT Subject Matter Expert III $188.93 $167.70 Minimum/General Experience: 16 years of specialized experience in determining information technology effects on the organizational structure and determining the ability that IT can support/meet organizational goals.

Minimum Education: Bachelor’s degree in Computer Science, Information

Systems, Engineering, Business or other related scientific or technical discipline. With a Master’s Degree two years experience. With at least 16 years of specialized experience, a degree is not required.

Functional Responsibility: Confers with client management to understand the client’s strategic information technology business goals and information technology strategy. Analyzes client requirements and recommends development or acquisition strategies. Assist in developing strategic plans and concepts. Demonstrate exceptional oral and written communication skills.

Possess requisite knowledge and expertise so recognized in the professional community that the individual is considered "expert" in the technical/specialty area being addressed.

IT Subject Matter Expert II $169.51 $149.00 Minimum/General Experience: 12 years of specialized experience in determining information technology effects on the organizational structure and determining the ability that IT can support/meet organizational goals.

Minimum Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, Business or other related scientific or technical discipline. With a Master’s Degree two years experience. With at least 12 years of specialized experience, a degree is not required.

Functional Responsibility: Confers with client management to understand the client’s strategic information technology business goals and information technology strategy. Analyzes client requirements and recommends development or acquisition strategies. Assist in developing strategic plans and concepts. Demonstrate exceptional oral and written communication skills.

Possess requisite knowledge and expertise so recognized in the professional community that the individual is considered "expert" in the technical/specialty area being addressed.

IT Subject Matter Expert I $146.17 $128.48 Minimum/General Experience: 8 years of specialized experience in determining information technology effects on the organizational structure and determining the ability that IT can support/meet organizational goals.

Minimum Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, Business or other related scientific or technical discipline. With a Master’s Degree two years experience. With at least 8 years of specialized experience, a degree is not required.

Functional Responsibility: Confers with client management to understand the client’s strategic information technology business goals and information technology strategy. Analyzes client requirements and recommends development or acquisition strategies. Assist in developing strategic plans and concepts. Demonstrate exceptional oral and written communication skills.

Possess requisite knowledge and expertise so recognized in the professional community that the individual is considered "expert" in the technical/specialty area being addressed.

Business Process

Consultant III

$150.22 $132.04 Minimum General Experience: 7+ years of Experience

Minimum Education: Master's degree required

Functional Responsibility: Primary responsibilities include: Top-level technical expert supporting unlimited end user groups. Works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. Requires high level of diverse technical experience related to studying and analyzing systems needs, systems development, systems process analysis, design, and reengineering. Has skills and experience related to business management, systems engineering, operations research, and management engineering. Typically requires specialization in particular software or business application utilized in an end user environment. Keeps abreast of technological developments and applications.

Business Process

Consultant II

$127.30 $111.90 Minimum General Experience: 5+ years experience

Minimum Education: Bachelors degree, Masters coursework preferred

Functional Responsibility: Primary responsibilities include: Researches, analyzes, and recommends improvements to an organization's business processes in order to improve overall organization performance. Studies operational and performance data to identify trends and opportunities for improvement. Develops project plans, communicates changes and may provide training to impacted business units. Typically reports to top management. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters.

Business Process

Consultant I

$112.02 $98.47 Minimum General Experience: 3+ years experience

Minimum Education: Bachelor's degree

Functional Responsibility: Primary responsibilities include: Researches and analyzes basic and complex issues surrounding the systems of an organization.

Makes recommendations surrounding improving processes, efficiency and practices of the organization's business systems. Simulates and tests process system improvements. Communicates changes and may provide training to impacted business units.