MAS - The Centech Group Inc. - 47QTCA18D00GB

4437 Brookfield Corporate Drive, Suite 207, Chantilly, VA 20151 Phone 703.525.4444 Fax 703.525.2349 www.centechgroup.com

GSA MULTIPLE AWARD SCHEDULE

6550 Rock Spring Drive, Suite 600, Bethesda, MD 20817

Main:301-474-9600 ext148 Fax:301-560-8172 www.centechgroup.com Contract POC:

Kevin Zhang Vice President, Contracts and Pricing

Contract Number: 47QTCA18D00GB Period of Performance: July 13, 2018 –July 12, 2028

THROUGH MOD: PS-0019 SIGNED 09/18/2023

UEI: GB4LSAFPM513

CAGE Code: 0JLA1

TAX ID: 54-1468652

Email: zhangk@centechgroup.com Phone: 240-422-3291 Fax: 301.560.8182 http://www.centechgroup.com/ http://www.centechgroup.com/ mailto:zhangk@centechgroup.com

6550 Rock Spring Drive, Suite 600, Bethesda, MD 20817

FEDERAL SUPPLY SERVICE

AUTHORIZED INFORMATION TECHNOLOGY MAS PRICELIST GENERAL

PURPOSE COMMERCIAL INFORMATION TECHNOLOGY EQUIPMENT,

SOFTWARE AND SERVICES

MAS SIN 511210 PERPETUAL SOFTWARE LICENSE & MAINTENANCE

FSC CLASS/PCS 7030 – SOFTWARE PUBLISHERS (includes both term and perpetual software licenses and maintenance) Large Scale Computers and Microcomputers Application Software NOTE: Offerors are encouraged to identify within their software items any component interfaces that support open standard interoperability. An item’s interface may be identified as interoperable on the basis of participation in a Government agency-sponsored program or in an independent organization program. Interfaces may be identified by reference to an interface registered in the component registry.

MAS SIN 54151S – INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

(IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing)

PSC D399 Other Information Technology Services, Not Elsewhere Classified FPDS Code D301 IT Facility Operation and Maintenance FPDS Code D302 IT Systems Development Services FPDS Code D306 IT Systems Analysis Services FPDS Code D307 Automated Information System FPDS Code D308 Programming Services

FPDS Code D310 IT Backup and Security Services FPDS Code D311 IT Data Conversion Services FPDS Code D316 IT Network Management Services FPDS Code D317 Creation/Retrieval of IT Related Au

Other Information Services (All other information services belong under MAS SIN

5191M (NAICS 519190/519110)

NAICS 541511 Custom Computer Programming Services

6550 Rock Spring Drive, Suite 600, Bethesda, MD 20817

NAICS 541512 Computer Systems Design Services

NAICS 541513 Computer Facilities Management Services

NAICS 541519 Other Computer Related Services

NOTE 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

NOTE 2: Offerors and Agencies are advised that the Group 70 – Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services.

FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

THE CENTECH GROUP, Inc.

6550 Rock Spring Drive, Suite 600, Bethesda, MD 20817

Telephone: 301-474-9600 Facsimile: 301-560-8182

Internet Web Site: www.CENTECHGROUP.com

Contract Number: 47QTCA18D00GB Contract Period of Performance: July 13, 2018 –July 12, 2028

General Services Administration Federal

Acquisition Service

Pricelist current through Modification PS-0019 SIGNED 09/18/2023 Products and ordering information in this Authorized FSS Information Technology MAS Pricelist are also available on the GSA Advantage! System (GSAAdvantage.gov). Agencies can browse GSA Advantage! by accessing the Federal Acquisition Service’s Home Page via the Internet at http://www.gsaadvantage.gov http://www.centechgroup.com/ http://www.fss.gsa.gov/

GSA MAS 47QTCA18D00GB i

Table of Contents

Customer Information

Terms and Conditions Applicable to Perpetual Software Licenses and Maintenance (MAS SIN 511210) of General Purpose Commercial Information Technology

CENTECH SECURITYMANAGER®

Terms and Conditions Applicable to Information Technology (IT) Professional Services (MAS SIN-54151S)

Labor Descriptions

GSA MAS 47QTCA18D00GB 1

Customer Information 1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

MAS SIN 511210

MAS SIN 54151S

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

MAS SIN 511210: SM025 $2,774.08

MAS SINC 54151S1: Network Specialist 1 $37.78

1c. HOURLY RATES: See Labor Rate Table

2. MAXIMUM ORDER: $500,000 for MAS SINs 511210 and 54151S

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: Domestic Delivery

5. POINT(S) OF PRODUCTION: US

6. DISCOUNT FROM LIST PRICES: Prices shown herein are Net (discounts deducted).

7. QUANTITY DISCOUNT: None

8. PROMPT PAYMENT TERMS: Net 30 Days 9a. FOREIGN ITEMS: Not Applicable 9b. Government Purchase Cards must be accepted at or below the micro-purchase threshold.

9c. Government Purchase Cards are not accepted above the micro-purchase threshold.

10a TIME OF DELIVERY:

MAS SPECIAL ITEM NUMBER DELIVERY TIME (Days ARO) 511210 30 Days 54151S As Negotiated

10b. EXPEDITED DELIVERY: As Negotiated 10c. OVERNIGHT AND 2-DAY DELIVERY: As Negotiated 10d. URGENT REQUIRMENTS: As Negotiated

11. FOB POINT: Destination 12a. ORDERING ADDRESS:

THE CENTECH GROUP, Inc.

Attn: Kevin Zhang, Vice President of Contracts and Pricing 6550 Rock Spring Drive, Suite 600

GSA MAS 47QTCA18D00GB 2

Bethesda, MD 20817 12b. ORDERING PROCEDURES: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3

13. PAYMENT ADDRESS:

THE CENTECH GROUP, Inc.

Attn: Accounts Receivable 4437 Brookfield Corporate Drive, Suite 207 Chantilly, VA 20151

14. WARRANTY PROVISION: CENTECH SecurityManager® – 30 Days

15. EXPORT PACKING CHARGES: Not Applicable

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR: Not

Applicable

17. TERMS AND CONDITIONS OF INSTALLATION: Not Applicable 18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS

PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES: Not Applicable 18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES: Not Applicable

19. LIST OF SERVICE AND DISTRIBUTION POINTS: Not Applicable

20. LIST OF PARTICIPATING DEALERS: Not Applicable

21. PREVENTIVE MAINTENANCE: Not Applicable 22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): Not Applicable Section 508 Compliance for EIT: Not Applicable

23. SAM UEI: GB4LSAFPM513 CAGE CODE:0JLA1

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD

MANAGEMENT (SAM) REGISTRATION DATABASE: THE CENTECH GROUP,

Inc. is current in SAM.

GSA MAS 47QTCA18D00GB 3

Terms and Conditions Applicable to Perpetual Software Licenses and Maintenance (MAS SIN 511210) of General Purpose

Commercial Information Technology

1) INSPECTION/ACCEPTANCE

The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering activity reserves the right to inspect or test any software that has been tendered for acceptance. The ordering activity may require repair or replacement of nonconforming software at no increase in contract price. The ordering activity must exercise its post-acceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the software, unless the change is due to the defect in the software.

2) ENTERPRISE USER LICENSE AGREEMENTS REQUIREMENTS (EULA)

The Contractor shall provide all Enterprise User License Agreements in an editable Microsoft Office (Word) format.

3) GUARANTEE/WARRANTY

a) Unless specified otherwise in this contract, the Contractor’s standard commercial guarantee/warranty as stated in the contract’s commercial pricelist will apply to this contract.

b) The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract. If no implied warranties are given, an express warranty of at least 60 days must be given in accordance with FAR 12.404(b)(2)

c) Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

4) TECHNICAL SERVICES

The Contractor, without additional charge to the ordering activity, shall provide a hot line technical support number 703-525-4444 for the purpose of providing user assistance and guidance in the implementation of the software. The technical support number is available from 9 am to 5 pm.

5) SOFTWARE MAINTENANCE

a) Software maintenance is defined as:

Software Maintenance as a Product (MAS SIN 511210) Software maintenance as a product includes the publishing of bug/defect fixes via patches and updates/upgrades in function and technology to maintain the operability and usability of the software product. It may also include other no charge support that is included in the purchase price of the product in the commercial marketplace. No charge support includes items such as user blogs, discussion forums, on-line help libraries and FAQs

GSA MAS 47QTCA18D00GB 4

(Frequently Asked Questions), hosted chat rooms, and limited telephone, email and/or web-based general technical support for user’s self-diagnostics.

Software maintenance as a product does NOT include the creation, design, implementation, integration, etc. of a software package. These examples are considered software maintenance as a service.

b) Invoices for maintenance service shall be submitted by the Contractor on a quarterly or monthly basis, after the completion of such period. Maintenance charges must be paid in arrears (31 U.S.C. 3324). PROMPT PAYMENT DISCOUNT, IF APPLICABLE, SHALL BE SHOWN ON THE INVOICE.

6) UTILIZATION LIMITATIONS - (MAS SINC 511210)

a) Software acquisition is limited to commercial computer software defined in FAR Part

2.101.

b) When acquired by the ordering activity, commercial computer software and related documentation so legend shall be subject to the following:

i) Title to and ownership of the software and documentation shall remain with the

Contractor, unless otherwise specified.

ii) Software licenses are by site and by ordering activity. An ordering activity is defined as a cabinet level or independent ordering activity. The software may be used by any subdivision of the ordering activity (service, bureau, division, command, etc.) that has access to the site the software is placed at, even if the subdivision did not participate in the acquisition of the software. Further, the software may be used on a sharing basis where multiple agencies have joint projects that can be satisfied by the use of the software placed at one ordering activity's site. This would allow other agencies access to one ordering activity's database. For ordering activity public domain databases, user agencies and third parties may use the computer program to enter, retrieve, analyze and present data.

The user ordering activity will take appropriate action by instruction, agreement, or otherwise, to protect the Contractor's proprietary property with any third parties that are permitted access to the computer programs and documentation in connection with the user ordering activity's permitted use of the computer programs and documentation. For purposes of this section, all such permitted third parties shall be deemed agents of the user ordering activity.

iii) Except as is provided in paragraph 8.b(2) above, the ordering activity shall not provide or otherwise make available the software or documentation, or any portion thereof, in any form, to any third party without the prior written approval of the Contractor. Third parties do not include prime Contractors, subcontractors and agents of the ordering activity who have the ordering activity's permission to use the licensed software and documentation at the facility, and who have agreed to use the licensed software and documentation only in accordance with these restrictions. This provision does not limit the right of the ordering activity to use

GSA MAS 47QTCA18D00GB 5

software, documentation, or information therein, which the ordering activity may already have or obtains without restrictions.

iv) The ordering activity shall have the right to use the computer software and documentation with the computer for which it is acquired at any other facility to which that computer may be transferred, or in cases of disaster recovery, the ordering activity has the right to transfer the software to another site if the ordering activity site for which it is acquired is deemed to be unsafe for ordering activity personnel; to use the computer software and documentation with a backup computer when the primary computer is inoperative; to copy computer programs for safekeeping (archives) or backup purposes; to transfer a copy of the software to another site for purposes of benchmarking new hardware and/or software; and to modify the software and documentation or combine it with other software, provided that the unmodified portions shall remain subject to these restrictions.

v) "Commercial Computer Software" may be marked with the Contractor's standard commercial restricted rights legend, but the schedule contract and schedule pricelist, including this clause, "Utilization Limitations" are the only governing terms and conditions, and shall take precedence and supersede any different or additional terms and conditions included in the standard commercial legend.

7) SOFTWARE CONVERSIONS - (MAS SIN 511210)

Full monetary credit will be allowed to the ordering activity when conversion from one version of the software to another is made as the result of a change in operating system, or from one computer system to another. Under a perpetual license (132-33), the purchase price of the new software shall be reduced by the amount that was paid to purchase the earlier version.

8) DESCRIPTIONS AND EQUIPMENT COMPATIBILITY

The Contractor shall include, in the MAS pricelist, a complete description of each software product and a list of equipment on which the software can be used. Also, included shall be a brief, introductory explanation of the modules and documentation which are offered.

9) RIGHT-TO-COPY PRICING

Not Applicable

GSA MAS 47QTCA18D00GB 6

CENTECH SECURITYMANAGER®

PRODUCT NAME PRODUCT DESCRIPTION GSA PRICE WARRANTY

CENTECH SecurityManager® Version 4

Includes First 10 users, PERSEC Module and Contract Module

$348,311.50 30 Days

Annual Maintenance First 10 Users

Annual Maintenance for First 10 Users

$103,553.40 1 Year

Additional 10 System Users Each Additional 10 System Users

$32,534.51 30 Days

Annual Maintenance - Additional 10 System Users

Annual Maintenance - Additional 10 System Users

$11,703.55 1 Year eDelivery Module eDelivery Module $130,138.04 30 Days

Annual Maintenance -eDelivery Module

Annual Maintenance -eDelivery Module

$38,690.44 1 Year eAdjudication Module eAdjudication Module $130,138.04 30 Days

Annual Maintenance -eAdjudication Module

Annual Maintenance -eAdjudication

$38,690.44 1 Year

Classified Visit Module Incoming and Outgoing Classified Visit Module

$162,672.55 30 Days

Annual Maintenance - Classified Visit Module

Annual Maintenance - Classified Visit Module

$48,363.04 1 Year

Information Security Module Information Security Module $133,857.81 30 Days

Annual Maintenance - Information Security Module

Annual Maintenance - Information Security Module

$40,157.44 1 Year

Foreign National Visitor Module

Foreign National Visitor Module

$133,857.81 30 Days

Annual Maintenance - Foreign National Visitor Module

Annual Maintenance - Foreign National Visitor Module

$40,157.44 1 Year

Credentialing Module Credentialing Module $216,896.73 30 Days

Annual Maintenance - Credentialing Module

Annual Maintenance - Credentialing Module

$64,483.40 1 Year

Anti-Terrorism Module Anti-Terrorism Module $162,672.55 30 Days

GSA MAS 47QTCA18D00GB 7

PRODUCT NAME PRODUCT DESCRIPTION GSA PRICE WARRANTY

Annual Maintenance - Anti- Terrorism Module

Annual Maintenance - Anti- Terrorism Module

$48,363.04 1 Year

Investigations and Intelligence Module

Investigations and Intelligence Module

$162,672.55 30 Days

Annual Maintenance - Investigations and Intelligence Module

Annual Maintenance - Investigations and Intelligence Module

$48,363.04 1 Year

Emergency Management Module

Emergency Management Module

$162,672.55 30 Days

Annual Maintenance - Emergency Management Module

Annual Maintenance - Emergency Management Module

$48,363.04 1 Year

CENTECH SecurityManager® Test and Training System

CENTECH SecurityManager® Test and Training System

$37,956.93 30 Days

Annual Maintenance - CENTECH SecurityManager® Test and Training System

Annual Maintenance - CENTECH SecurityManager® Test and Training System

$11,304.26 1 Year

User Training User Training - per Day $2,464.74 None

GSA MAS 47QTCA18D00GB 8

Terms and Conditions Applicable to Information Technology (IT) Professional Services (MAS SIN-54151S)

1. SCOPE

a. The prices, terms and conditions stated under MAS SIN 54151S within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract in accordance with this clause.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

GSA MAS 47QTCA18D00GB 9

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT/EC Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

i. Cancel the stop-work order; or

ii. Terminate the work covered by the order as provided in the Default, or the

Termination for Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

i. The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

ii. The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

GSA MAS 47QTCA18D00GB 10

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS— COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS

COMMERCIAL ITEMS (MAR 2009)

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Deviation – May 2003) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Services.

9. INDEPENDENT CONTRACTOR

All ITC (Information Technology and Computing) Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, GSA MAS 47QTCA18D00GB 11 subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT/EC services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted.

Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at

FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007)

applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor- Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

a. The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

b. The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

• The offeror;

• Subcontractors; and/or

• Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

GSA MAS 47QTCA18D00GB 12

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT SERVICES AND PRICING

Labor Category Year 6 July 13, 2023 - July 12, 2024

Year 7 July 13, 2024 - July 12, 2025

Year 8 July 13, 2025 – July 12, 2026

Year 9 July 13, 2026 - July 12, 2027

Year 10 July 13, 2027 - July 12, 2028

Project Manager 1 $69.97 $72.07 $74.24 $76.46 $78.76

Project Manager 2 $72.11 $74.28 $76.50 $78.80 $81.17

Project Manager 3 $115.53 $118.99 $122.56 $126.24 $130.03

Project Manager 4 $205.87 $212.05 $218.41 $224.96 $231.71

Senior Operations Manager

$185.58 $191.15 $196.89 $202.79 $208.88

Program Manager 1 $148.09 $152.53 $157.11 $161.82 $166.68

Program Analyst Support $110.70 $114.03 $117.45 $120.98 $124.60

IT Analyst Management Support

$98.49 $101.44 $104.48 $107.62 $110.84

Information Systems Management Support

$100.36 $103.38 $106.48 $109.67 $112.97

IT Certified Professional $119.96 $123.56 $127.26 $131.08 $135.01

Computer Scientist $166.26 $171.24 $176.38 $181.67 $187.12

IT Subject Matter Expert 1 $157.12 $161.83 $166.69 $171.69 $176.84

IT Subject Matter Expert 2 $194.52 $200.35 $206.37 $212.55 $218.93

IT Subject Matter Expert 3 $228.95 $235.82 $242.89 $250.18 $257.68

IT Subject Matter Expert 4 $293.26 $302.06 $311.11 $320.44 $330.06

Configuration Management Specialist 1

$124.13 $127.86 $131.70 $135.65 $139.72

Configuration Management Specialist 2

$154.40 $159.03 $163.81 $168.73 $173.78

GSA MAS 47QTCA18D00GB 13

Labor Category Year 6 July 13, 2023 - July 12, 2024

Year 7 July 13, 2024 - July 12, 2025

Year 8 July 13, 2025 – July 12, 2026

Year 9 July 13, 2026 - July 12, 2027

Year 10 July 13, 2027 - July 12, 2028

Configuration Management Specialist 4

$187.09 $192.71 $198.49 $204.44 $210.58

Data Architect 2 $140.62 $144.85 $149.19 $153.66 $158.28

Data Architect 3 $193.64 $199.46 $205.44 $211.61 $217.95

Helpdesk Specialist 1 $44.15 $45.47 $46.83 $48.23 $49.68

Helpdesk Specialist 2 $53.01 $54.60 $56.24 $57.92 $59.66

Helpdesk Specialist 3 $109.69 $112.99 $116.37 $119.87 $123.47

Helpdesk Specialist 4 $134.69 $138.73 $142.89 $147.17 $151.59

IA/Security Specialist 1 $47.79 $49.22 $50.70 $52.22 $53.78

IA/Security Specialist 2 $76.08 $78.37 $80.72 $83.13 $85.63

IA/Security Specialist 3 $124.53 $128.27 $132.12 $136.08 $140.16

IA/Security Specialist 4 $165.10 $170.06 $175.15 $180.41 $185.82

Database Specialist 1 $105.26 $108.41 $111.67 $115.01 $118.46

Database Specialist 2 $133.46 $137.46 $141.58 $145.83 $150.21

Database Specialist 3 $133.52 $137.53 $141.66 $145.91 $150.29

Database Specialist 4 $173.15 $178.35 $183.70 $189.21 $194.88

Database Administrator 1 $74.39 $76.61 $78.91 $81.28 $83.72

Database Administrator 2 $129.27 $133.15 $137.14 $141.25 $145.49

Database Administrator 3 $140.70 $144.92 $149.26 $153.73 $158.35

Network Administrator 1 $68.05 $70.10 $72.20 $74.37 $76.59

Network Administrator 2 $92.17 $94.93 $97.78 $100.72 $103.74

Network Administrator 3 $97.94 $100.89 $103.91 $107.02 $110.24

Network Administrator 4 $105.76 $108.94 $112.20 $115.57 $119.03

Network Specialist 1 $37.78 $38.92 $40.09 $41.29 $42.53

Network Specialist 2 $43.43 $44.73 $46.07 $47.45 $48.87 Network Specialist 3 $53.01 $54.60 $56.24 $57.92 $59.66

Network Specialist 4 $102.56 $105.63 $108.81 $112.07 $115.44 Network Engineer 1 $75.58 $77.84 $80.18 $82.59 $85.07

Network Engineer 2 $101.33 $104.37 $107.51 $110.73 $114.06

GSA MAS 47QTCA18D00GB 14

July 13, 2023 - July 12, 2024

Year 7 July 13, 2024 - July 12, 2025

Year 8 July 13, 2025 – July 12, 2026

Year 9 July 13, 2026 - July 12, 2027

Year 10 July 13, 2027 - July 12, 2028

Network Engineer 3 $115.82 $119.29 $122.87 $126.56 $130.36

Network Technician 1 $89.52 $92.21 $94.98 $97.83 $100.77 Network Technician 2 $128.89 $132.76 $136.74 $140.84 $145.06

Network Technician 3 $140.96 $145.19 $149.54 $154.03 $158.65 Programmer/Developer $138.65 $142.81 $147.09 $151.51 $156.05

Software Engineer 2 $148.55 $153.01 $157.60 $162.33 $167.19 Systems Engineer 1 $76.32 $78.61 $80.97 $83.40 $85.89

Systems Engineer 2 $117.85 $121.39 $125.03 $128.78 $132.63 Systems Engineer 3 $163.81 $168.73 $173.78 $178.99 $184.36

Web Designer 1 $71.47 $73.61 $75.82 $78.10 $80.44

Web Designer 2 $172.04 $177.20 $182.52 $187.99 $193.63

Web Designer 3 $116.81 $120.31 $123.92 $127.64 $131.47 Web Content Analyst $123.70 $127.41 $131.22 $135.16 $139.21

Administrative Assistant 1 $41.87 $43.13 $44.42 $45.75 $47.12 Administrative Assistant 2 $76.74 $79.03 $81.40 $83.84 $86.36

Administrative Assistant 3 $95.05 $97.90 $100.85 $103.87 $106.98

Application Developer 1 $106.94 $110.15 $113.45 $116.86 $120.36

Application Developer 2 $132.43 $136.40 $140.49 $144.71 $149.05

Application Developer 3 $167.76 $172.80 $177.98 $183.32 $188.83

Application Developer 4 $248.38 $255.84 $263.52 $271.43 $279.57

Application Systems Analyst 1

$97.24 $100.16 $103.16 $106.26 $109.44

Application Systems Analyst 2

$104.74 $107.88 $111.11 $114.45 $117.88

Application Systems Analyst 3

$113.79 $117.21 $120.73 $124.34 $128.07

Application Systems Analyst 4

$199.04 $205.02 $211.16 $217.50 $224.03

Hardware Engineer 1 $101.32 $104.36 $107.50 $110.72 $114.05

Hardware Engineer 2 $128.24 $132.09 $136.05 $140.13 $144.33

GSA MAS 47QTCA18D00GB 15

July 13, 2023 - July 12, 2024

Year 7 July 13, 2024 - July 12, 2025

Year 8 July 13, 2025 – July 12, 2026

Year 9 July 13, 2026 - July 12, 2027

Year 10 July 13, 2027 - July 12, 2028

Hardware Engineer 3 $159.72 $164.51 $169.45 $174.54 $179.78

Hardware Engineer 4 $199.20 $205.18 $211.34 $217.67 $224.20 QA Specialist 1 $119.70 $123.28 $126.98 $130.79 $134.71

QA Specialist 2 $127.30 $131.12 $135.05 $139.10 $143.27 QA Specialist 3 $157.73 $162.47 $167.35 $172.36 $177.53

QA Specialist 4 $224.41 $231.14 $238.08 $245.22 $252.57 QA Engineer 1 $82.42 $84.89 $87.44 $90.06 $92.76

QA Engineer 2 $93.36 $96.16 $99.04 $102.02 $105.08 QA Engineer 3 $134.75 $138.79 $142.95 $147.24 $151.66

Technical Writer/Editor $92.32 $95.09 $97.94 $100.89 $103.91

Training Specialist 1 $80.50 $82.92 $85.41 $87.97 $90.61

Training Specialist 2 $87.89 $90.53 $93.25 $96.05 $98.93 Training Specialist 3 $94.99 $97.84 $100.78 $103.80 $106.91

GSA MAS 47QTCA18D00GB 16

Labor Descriptions

Project Manager 1:

Minimum Education/Experience: Bachelor’s degree and six (6) years of experience Functional Responsibility: Provides senior leadership for large projects or a significant segment of a large project. Translates customer requirements into formal agreements and plans that culminate in customer acceptance of results while meeting business objectives. Oversees the development of the proposed solution. Performs as the project lead in initiating, planning, controlling, executing, and closing tasks of a project or a segment of a project to produce an acceptable solution. Uses the concepts defined ANSI/PMI Standard 99-001-2008 to ensure project objectives are met. Analyzes new and complex project-related problems and creates innovative solutions to the customer’s requirements.

Project Manager 2:

Minimum Education/Experience: Bachelor’s degree and eight (8) years of experience Functional Responsibility: Leads team on large projects or significant segment of large complex projects. Analyzes new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components. Provides applications systems analysis and programming activities for a Government site, facility or multiple locations. Prepares long and short-range plans for application selection, systems development, systems maintenance, and production activities and for necessary support resources. Oversees all aspects of projects.

Project Manager 3:

Minimum Education/Experience: Bachelor’s degree and ten (10) years of experience Functional Responsibility: Tracks and manages project planning, requirements/criteria development, design, execution, schedule, quality, risk and communications amongst project stakeholders to ensure efficient project execution. Coordinates all activities for ensuring a unified effort towards realizing overall project objectives and timelines. Maintains communication with project sponsors and management on all aspects of the project. Maintains a detailed issue log throughout all project phases.

Project Manager 4:

Minimum Education/Experience: Bachelor’s degree and 12 years of experience Functional Responsibility: Leads team on large projects or significant segment of large complex projects. Analyzes new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components. Provides applications systems analysis and programming activities for a

GSA MAS 47QTCA18D00GB 17

Government site, facility or multiple locations. Prepares long and short-range plans for application selection, systems development, systems maintenance, and production activities and for necessary support resources. Oversees all aspects of projects.

Senior Operations Manager:

Minimum Education/Experience: Bachelor’s degree and nine (9) years of experience Functional Responsibility: Manages all aspects of the daily operation for data network(s) in either a stand-alone data network environment in a voice and data separated network environment. Develops project plans for the implementation of new telecommunications technology and systems. Directs technical analysis of complex software, hardware, and transmission systems. Coordinates with vendors involved in providing communication activities.

Program Manager 1:

Minimum Education/Experience: Bachelor’s degree and seven (7) years of experience Functional Responsibility: Under indirect supervision, oversees the operational planning, establishment, execution, and evaluation of a multifaceted program consisting of a set of closely related projects. Oversees the fiscal, schedule, scope, operational, administrative and resource management of the program. Serves as the principal representative of the program to external entities; provides day-to-day technical/professional guidance and leadership as appropriate

Program Analyst Support:

Minimum Education/Experience: Bachelor’s degree and ten (10) years of experience Functional Responsibility: Assists the government in surfacing, analyzing and resolving scheduling and process related problems. Recommends and devises implementation strategy, process changes and improved production methods to increase efficiency of the department.

Utilize industry standard process improvement methodology such as Jonah, Contiguous Process Improvement (CPI), Lean and Six Sigma to reduce waste, improve and develop new processes, reduce errors, surface issues and increase overall productivity within the department. On a regular basis, conducts relevant process improvement training.

IT Analyst Management Support:

Minimum Education/Experience: Bachelor’s degree and two (2) years of experience Functional Responsibility: Assists and supports in developing a strategy for implementation of IT and telecommunications infrastructure, including: IT systems, networks, telecommunications, voice services, data centers and area distribution nodes. Provides technical assistance with software installations, hardware configurations, and communication networking to support daily IPMO operations. Assists with the development of installation support IT and telecommunications requirements. Assists in preparation of IT and telecommunication implementation plans, cost estimates, budget and spend plans. Coordinates and organizes IT

GSA MAS 47QTCA18D00GB 18

related communications across stakeholders. Performs general research and analysis, including providing other general ad-hoc support.

Information Systems Management Support:

Minimum Education/Experience: Bachelor’s degree and four (4) years of experience Functional Responsibility: Integrates, automates and maintains process workflows to enable expeditious and traceable process execution. These features shall include automated review and approval, electronic checklists, and change tracking. Integrate, automate and maintain program status and reporting features to ensure efficient, real-time program reporting of project and program metrics. Assists in the development of executive level briefing material which communicates program plans, status and historical data to program stakeholders. Provides recommendations and technology driven solutions to more effectively manage workflow in the planning, execution, monitoring and controlling of the overall program.

IT Certified Professional:

Minimum Education/Experience: Bachelor’s degree and seven (7) years of experience Functional Responsibility: Responsible for the most complex testing and analysis of all elements of the network facilities including: power, software, communications devices, lines, modems and terminals. Monitors and controls the performance and status of the network resources. May function in a lead capacity within the department. Provides guidance and direction for less experienced personnel

Computer Scientist:

Minimum Education/Experience: Bachelor’s degree and eight (8) years of experience Functional Responsibility: Acts as a senior consultant in complex or mission critical client requirements. Develops, modifies, and applies computer modeling and programming applications to analyze and solve mathematical and scientific problems affecting system and program performance. Participates in all phases of scientific and engineering projects such as research, design, development, testing, modeling, simulating, training, and documentation.

IT Subject Matter Expert 1:

Minimum Education/Experience: Bachelor’s degree and four (4) years of experience Functional Responsibility: Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, or the various sciences. Possesses and applies expertise on multiple complex work assignments. Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation. Assignments may be broad in nature, requiring

GSA MAS 47QTCA18D00GB 19

originality and innovation in determining how to accomplish tasks. Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Applies principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions. Contributes to deliverables and performance metrics where applicable.

IT Subject Matter Expert 2:

Minimum Education/Experience: Bachelor’s degree and six (6) years of experience Functional Responsibility: Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, or the various sciences. Possesses and applies a comprehensive knowledge across key tasks and high-impact assignments. Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation. Plans and leads major technology assignments. Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases.

Evaluates performance results and recommends major changes affecting short-term project growth and success. Applies principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions. Functions as a technical expert across multiple project assignments. May supervise others.

IT Subject Matter Expert 3:

Minimum Education/Experience: Bachelor’s degree and eight (8) years of experience Functional Responsibility: Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, or the various sciences. Provides expert support to a functional technical area of the project. Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation. Possesses a comprehensive knowledge of the products and technologies used as part of the proposed solution. Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases. Plans, develops and leads solutions to complex problems within domain of expertise affecting short-term and long-term growth and success of the project. Applies principles, methods and knowledge of the functional area of capability to

GSA MAS 47QTCA18D00GB 20

specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions. Directs and controls activities on a project or program level, having responsibility to ensure that functional and non-functional requirements are met.

Interactions involve technical team and client stakeholders. May supervise others.

IT Subject Matter Expert 4:

Minimum Education/Experience: Bachelor’s degree and ten (10) years of experience Functional Responsibility: Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, or the various sciences. Provides technical/management leadership on major tasks or technology assignments.

Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge. Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation. Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met. Interactions involve client negotiations and interfacing with senior management. Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases. Applies principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions. Decision making, and domain knowledge may have a critical impact on overall project implementation. May supervise others.

Configuration Management Specialist 1:

Minimum Education/Experience: Bachelor’s degree and four (4) years of experience Functional Responsibility: Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software. Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Configuration Management Specialist 2:

Minimum Education/Experience: Bachelor’s degree and seven (7) years of experience

GSA MAS 47QTCA18D00GB 21

Functional Responsibility: Responsible for effectively tracking, logging, categorizing, and maintaining changes made against the accepted Army baseline(s) standards. Develops, distributes, and tracks all change packages resulting from approved Configuration Control Board action. Trains personnel by conducting workshops and seminars on the proper methodology to maintain a proactive Configuration Management program. Provides daily support and direction to staff as to change status requirements, deadlines, and problems.

Configuration Management Specialist 4:

Minimum Education/Experience: Bachelor’s degree and ten (10) years of experience Functional Responsibility: Provides configuration management planning. Establishes goals and plans that meet project objectives. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software. Decision making, and domain knowledge may have a critical impact on overall project implementation. May supervise others.

Data Architect 2:

Minimum Education/Experience: Bachelor’s degree and seven (7) years of experience Functional Responsibility: Works in a data warehouse environment that includes data design, database architecture, metadata and repository creation. Translates business needs into long-term architecture solutions. Defines, designs, and builds dimensional databases. Responsible for developing data warehousing blueprints, evaluating hardware and software platforms, and integrating systems. Evaluates reusability of current data for additional analyses. Conducts data cleaning to rid the system of old, unused, or duplicate data. Reviews object and data models and the metadata repository to structure the data for better management and quicker access.