MAS - Buchanan & Edwards, Inc. - 47QTCA18D00EV

General Services Administration Federal Supply Service

Authorized Federal Supply Schedule Price List

Online access to contract ordering information, terms and conditions, up to date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule - MAS Contract Number: 47QTCA18D00EV

Current through Mod: PS-A863, effective Oct. 16,2023, Refresh 0017

Period Covered by Contract: 06/25/2023 to 06/24/2028

Large Category Subcategory FSC/PSC SIN (Legacy IT 70

SIN)

Information Technology

IT Services DA01 54151S (132-51) IT Solutions DB10 518210C (132-

40) Professional Services Business Administrative

Services R408 541611

For more information on ordering from Federal Supply Schedules click on FSS Schedules at GSA.gov.

8200 Greensboro Drive, Suite 1100

McLean, Virginia 22102 Telephone: (703) 535-5511 Fax: (703) 997-5515

Website: www.buchanan-edwards.com Business Size: Other than Small

Contract Administrator: Miyanda Hanson, Director, Contracts and Procurement

Email: Contracts@Buchanan-Edwards.com http://www.buchanan-edwards.com/

GSA MAS– 47QTCA18D00EV

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# 47QTCA18D00EV

TABLE OF CONTENTS

BUCHANAN & EDWARDS – CAPABILITIES OVERVIEW

CUSTOMER INFORMATION:

SIN 54151S DESCRIPTION

SIN 54151S LABOR CATEGORY PRICING

SIN 54151S LABOR CATEGORY DESCRIPTION

SIN 518210C DESCRIPTION

SIN 518210C PRICING

SIN 518210C LABOR CATEGORY PRICING

SIN 518210C LABOR CATEGORY DESCRIPTION

SIN 541611 DESCRIPTION

SIN 541611 LABOR CATEGORY PRICING

SIN 541611 LABOR CATEGORY DESCRIPTIONS

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BUCHANAN & EDWARDS – CAPABILITIES OVERVIEW

Changing Government Through Transformative Technology

For over two decades, BE has helped federal agencies do what they couldn’t before. While their missions don’t change, the way they execute those missions must change in today’s demanding world. That’s where we come in. We deliver modern technology solutions—and deep federal experience—to help agencies achieve their mission goals efficiently while remaining accountable and transparent. And we don’t wait for tomorrow. We do it all with exceptional speed, mindful of the need to solve the problem now. BE. Changing government through transformative technology.

Decision & Data Analytics Data Consolidation Charts/Visualization Category Management Self-Service Reporting Dashboarding Data Transformation Mapping

Content Intelligence

Enterprise Content Management Records Management Search Systems Unstructured Content Analytics eDiscovery & Litigation

Response Planning

Service Delivery Optimization

Case Management Business Process Reengineering Process Optimization Tracking KPIs Resource Scheduling Business Dashboards Forecasting

Digital Services

Component-Based Functionality Continuous Deployment Mobile Adaptability Encapsulation Analytics-Drive Decision

Making

Cloud and Infrastructure Support

Strategy, Architecture, & Design System Virtualization Data Center Consolidation Cloud Infrastructure

Management Legacy System Migration Cloud Strategy and Deployment Database Planning, Design, and

Administration

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CUSTOMER INFORMATION:

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

Large Category Subcategory SIN

Former

IT 70 SIN

SIN TITLE

Information Technology

IT Services 54151S 132-51 Information Technology Professional Services

IT Solutions 518210C 132-40 Cloud Computing and Cloud Related IT Professional

Services Professional

Services Business

Administrative Services

541611 Management and Financial Consulting, Acquisition and

Grants Management Support, and Business Program and Project

Management Services

1b. Lowest Unit Price. See Price List 1c. Labor Category Descriptions. See Labor Category Descriptions

2. Maximum order. $500,000 SIN 54151S

SIN 518210C

$1M SIN 541611

3. Minimum order. $100

4. Geographic coverage (delivery area). Worldwide

5. Point(s) of production (city, county, and State or foreign country).

USA

6. Discount from list prices or statement of net price.

Prices shown are net prices

7. Quantity discounts.

As negotiated and mutually agreed to per Task Order

8. Prompt payment terms. 0%- Net 30

Information for Ordering Offices: Prompt payment Terms cannot be negotiated out of the contractual agreement in exchange f th i 9. Foreign items (list items by country of origin). N/A

10a. Time of delivery. (Contractor insert number of days.)

To be determined at time of Task Order

10b. Expedited Delivery. Items available for expedited delivery must be discussed at time of order placement and depends on the size and nature of the order.

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10c. Overnight and 2-day delivery. Contact Contractor on Cover Page

10d. Urgent Requirements. When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerate delivery. BE shall reply to the inquiry within 3 workdays after receipt. (BE shall confirm telephone replies in writing.) If BE offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery timeframe shall be delivered within this shorter delivery time, and in accordance with all the other terms and conditions of the contract.

11. F.O.B. point(s). Destination 12a. Ordering address(es). Buchanan & Edwards Inc.

8200 Greensboro Drive Suite 1100 McLean, VA 22102-3892

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3

13. Payment address(es). Buchanan & Edwards Inc.

8200 Greensboro Drive Suite 1100 McLean, VA 22102-3892

14. Warranty provision. Standard Commercial Warranty

15. Export packing charges, if applicable. N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable).

N/A

17. Terms and conditions of installation (if applicable).

N/A

18a. Terms and conditions of repair parts. N/A 18b. Terms and conditions for any other services. N/A

19. List of service and distribution points (if applicable).

N/A

20. List of participating dealers (if applicable). N/A

21. Preventive maintenance (if applicable). N/A

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22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and or related pollutants)

N/A

22b. Section 508 compliance. The Electronic and Information Technology (EIT) standard can be found at: www.Section508.gov/

23. Data Universal Number System (DUNS) b

040767357

24. Notification regarding registration in System for Award Management (SAM) database.

Registered

25. SAM Unique Entity ID. S4S3YCM27KM1

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SIN 54151S INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

DESCRIPTION

MAS Information Technology's Special Item Number (SIN) 54151S for all IT Professional Services includes:

• Cognitive computing;

• Conversion and implementation support;

• Database planning and design;

• Internet of Things (IoT);

• IT project management;

• Migration services (of all kinds);

• Network services;

• Programming;

• Resources and facilities management;

• Data/records management

• Testing

• Systems analysis, design, and implementation; and

• Other services relevant to 29 CFR 541.400

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LABOR CATEGORY PRICING

Labor Category Pricing

Year 6 Year 7 Year 8 Year 9 Year 10

Labor Category

6/25/2023 to 6/24/2024

6/25/2024

6/24/2025

6/25/2025

6/24/2026

6/25/2026

6/24/2027

6/25/2027

6/24/2028

.NET/SharePoint Developer/ Subject Matter Expert I $165.08 $170.04 $175.13 $180.38 $185.79 .NET/SharePoint Developer/ Subject Matter Expert II $189.00 $194.67 $200.51 $206.53 $212.73 Business Systems Analyst I $91.80 $94.55 $97.39 $100.31 $103.32 Business Systems Analyst II $106.85 $110.06 $113.36 $116.77 $120.27 Business Systems Analyst III $129.69 $133.58 $137.59 $141.72 $145.97 Business Systems Analyst IV $132.04 $136.00 $140.08 $144.28 $148.61 Consultant I $137.90 $142.05 $146.31 $150.70 $155.22 Consultant II $143.48 $147.78 $152.21 $156.78 $161.48 Consultant IV $362.30 $373.17 $384.36 $395.89 $407.77 Consultant V $406.23 $418.42 $430.97 $443.90 $457.22 Consultant VI $417.21 $429.72 $442.62 $455.90 $469.57 Data Architect $160.27 $165.08 $170.04 $175.13 $180.38 ERP Business Analyst I $104.53 $107.67 $110.90 $114.23 $117.65 ERP Business Analyst II $129.81 $133.71 $137.72 $141.85 $146.11 Information Technology Consultant I $150.70 $155.22 $159.88 $164.68 $169.61 Information Technology Consultant II $226.50 $233.29 $240.29 $247.50 $254.92 Information Technology Consultant III $254.81 $262.46 $270.33 $278.44 $286.79 Information Technology Consultant IV $283.12 $291.62 $300.36 $309.37 $318.65 Information Technology Consultant V $311.44 $320.78 $330.40 $340.31 $350.52 Infrastructure Engineer $189.00 $194.67 $200.51 $206.53 $212.73 LAN Analyst $98.37 $101.32 $104.36 $107.50 $110.72 LAN/WAN Integrator $101.69 $104.75 $107.89 $111.12 $114.46 Network Engineer I $114.25 $117.67 $121.20 $124.84 $128.58 Network Engineer II $125.41 $129.17 $133.05 $137.04 $141.15 Programmer/Analyst I $69.17 $71.24 $73.38 $75.58 $77.84 Programmer/Analyst II $126.58 $130.38 $134.29 $138.32 $142.47 Programmer/Analyst III $128.47 $132.33 $136.30 $140.39 $144.60 Programmer/Analyst IV $128.79 $132.64 $136.62 $140.73 $144.95 Project Manager $198.18 $204.12 $210.25 $216.55 $223.05 Quality Assurance $97.52 $100.44 $103.46 $106.56 $109.75

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Senior Software Architect $373.29 $384.48 $396.02 $407.90 $420.14 Software Architect $146.81 $151.21 $155.75 $160.42 $165.24 Software Developer I $122.72 $126.40 $130.19 $134.10 $138.12 Software Developer II $146.07 $150.45 $154.96 $159.61 $164.39 Software Developer III $191.88 $197.63 $203.56 $209.66 $215.95 Software Developer IV $209.52 $215.81 $222.29 $228.96 $235.83 Solution Architect $439.17 $452.35 $465.92 $479.90 $494.30 Sr. Project Manager $384.26 $395.79 $407.66 $419.89 $432.48 Systems Administrator I $93.26 $96.06 $98.94 $101.91 $104.97 Systems Administrator II $110.32 $113.62 $117.03 $120.53 $124.15 Systems Administrator III $127.14 $130.96 $134.89 $138.94 $143.11 Technical Writer $100.54 $103.56 $106.66 $109.86 $113.16 Test Engineer I $118.67 $122.23 $125.89 $129.67 $133.56 Test Engineer II $170.13 $175.23 $180.49 $185.90 $191.49

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LABOR CATEGORY DESCRIPTION

Labor Category Descriptions

CLIN

Labor Category Title

Functional Responsibilities Minimum

Education

Minimum Years’

Experienc

Project Manager

Managerial and technical leadership experience directing and supporting a broad range of technical efforts requiring both specialized and diverse knowledge. Advanced knowledge of scientific or engineering principals, theories and concepts to accomplish the objective of a total program, project or system. Develops or directs development of solutions to problems. Responsible to management for effectiveness of final results.

Representation as a primary contact with clients and potential clients.

Bachelors

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IT Consultant I

Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. May be expected to write documentation to describe program development, logic, coding, and corrections. Writes manual for users to describe installation and operating procedures. Communicates changes and may provide training to impacted business units. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks to include systems analysis and programming. May lead and direct the work of others. A wide degree of creativity and latitude is expected.

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Minimum

IT Consultant II

Provides analytical and program support, and is focused on high performance work. Typically contributes to the functional and technical specifications for development of a discrete project deliverable of moderate complexity. Completes assigned engagement tasks within the project scope and budget, while meeting deliverable requirements. Serves as a key analytical resource on engagement team. Assumes responsibility for conducting relevant research, distilling data, and creating reports.

Actively engages consulting tools and methodologies to meet project objectives and complete program management activities. Maintains responsibility for quality assurance practices and fostering completion and accuracy of system documentation. May also participate in organizational assessments, and performance measures and indicators.

IT Consultant III

Researches and analyzes basic and complex issues surrounding the processes and systems of an organization. Makes recommendations surrounding improving processes, efficiency and practices. Designs, develops, implements and maintains business solutions. Works with main clients and project and business leaders to identify analytical requirements.

Communicates changes and may provide training to impacted business units. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected.

Typically reports to a manager or head of a unit/department.

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Minimum

IT Consultant IV processes and systems of an organization. Makes recommendations surrounding improving processes, efficiency and practices. Simulates and tests process improvements. Communicates changes and may provide training to impacted business units. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks to include systems analysis and programming. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.

Masters

IT Consultant V

Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. May be expected to write documentation to describe program development, logic, coding, and corrections. Writes manual for users to describe installation and operating procedures. Communicates changes and may provide training to impacted business units. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks to include systems analysis and programming. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.

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Functional Responsibilities

Minimum Education

Minimum

Experience

Business Systems Analyst I

Under general supervision, formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, documents, and maintains those programs.

Analyst II

Reviews, analyzes, and evaluates business systems and user needs.

Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Familiar with relational database concepts, and client-server concepts. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a manager.

Analyst III

Reviews, analyzes, and evaluates business systems and user needs.

Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Familiar with relational database concepts, and client-server concepts. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager.

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Minimum

Analyst IV

Reviews, analyzes, and evaluates business systems and user needs.

Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May provide consultation on complex projects and is considered to be the top level contributor/specialist. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Software Developer I

Codes software applications to adhere to designs supporting internal business requirements or external customers. Standardizes the quality assurance procedure for software. Has knowledge of standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks.

Works under general supervision. A certain degree of creativity and latitude required. Typically reports to a project leader or manager.

Software Developer II business requirements or external customers. Standardizes the quality assurance procedure for software. Has knowledge of standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks.

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Functional Responsibilities

Minimum Education

Minimum

Software Developer

III

Codes software applications to adhere to designs supporting internal business requirements or external customers. Standardizes the quality assurance procedure for software. Oversees testing and develops fixes. Has knowledge of standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others.

A wide degree of creativity and latitude required. Typically reports to a project leader or manager.

Software Developer IV business requirements or external customers. Standardizes the quality assurance procedure for software. Has knowledge of standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks.

Programmer/Analyst I

Working under supervision to design, develop and implement information systems. Establish program and data parameters and formats. Coordinate and/or modify user requirements with existing and projected computer capacity and capabilities. Convert symbolic statements of problems into appropriate specifications for coding computer systems identifying functions to be programmed, information processing techniques used, and data representation. Prepare documentation, conduct program tests, correct program errors, and analyzes systems capabilities to resolve

AA

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Minimum

Programmer/Analyst II

Under general direction, designs, implements and maintains complex database with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation and statistical methods. Includes maintenance of database dictionaries, overall monitoring of standards and procedures and integration of systems through database design. Competent to work at the highest level of all phases of database management.

Programmer/Analyst

Technical experience participating in systems analysis and design definition. Analyzes, designs, codes and documents software applications.

Performs all functions of digital computer programming, using standard design and programming techniques. Analyzes and studies system requirements and develops methods for problem solving by producing data flow diagrams, entity-relationship diagrams and/or associated documents.

Advises on computer requirements and limitations to help define automation needs. Providing technical consultation in solving problems of design and reliability, or in maintaining the ability of the system. Writes procedural guidance to be followed by users. Maintains files, records, and

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Minimum

Programmer/Analyst

IV

Establish program and data parameters and formats. Coordinate and/or modify user requirements with existing and projected computer capacity and capabilities. Convert symbolic statements of problems into appropriate specifications for coding computer systems identifying functions to be programmed, information processing techniques used, and data representation. Prepare documentation, conduct program tests, correct program errors, and analyze system capabilities to resolve questions of program standards, output requirements, input data acquisition, and programming techniques and controls. Advise on new techniques and estimate costs associated with data programs. Develop procedures and operating instructions. Revise existing programs, systems and procedures to correct deficiencies and maintain more effective data handling, conversion and storage. Develop solutions to a variety of problems of moderate scope and complexity. Work independently, with management review of end results. Has prime accountability for the maintenance and operating efficiency of a major subsystem.

ERP Business Analyst I

Adapts functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets.

Enterprise resource planning and management processes, including but not limited to: knowledge management, investment analysis, data warehousing, e-commerce, return on investment analysis, human resource analysis, material management and logistics, supply chain management, procurement, ordering, manufacturing, decision support, and information dissemination

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Minimum

ERP Business Analyst

II

Under general direction, serves as senior subject matter expert associated with content, processes, and procedures associated with ERP. Defines detailed requirements, analyzes business needs, and validates solutions with the client. Details requirements through product development and other functions to support the project team. Monitors other business analysts in software development methods and processes and implementation of those methods. Evaluates development projects and assists in tailoring the development process to meet the project needs.

Network Engineer I

Supervises all personnel engaged in the operation and support of network facilities, including all communications equipment in large scale or multi-shift operations. Supervises complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.

Network Engineer II

Under general direction, manages the purchase, installation, and support of network communications, including LAN/WAN systems. Responsible for evaluating current systems. Works on complex problems where analysis of situation requires in- depth evaluation of various factors. Plans large-scale systems projects through vendor comparison and cost studies. Provides work leadership and training to lower level network engineers. Requires expert knowledge of LAN/WAN systems, networks, and applications.

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Minimum

Systems Administrator I

Under general direction, responsible for administration and day-to-day operation of organization's local area network (LAN). Provides integrated team support and maintenance of LAN hardware and software. Maintains integrity of the LAN hardware and software. Installs LAN software upgrades, including planning and scheduling, testing and coordination.

Studies vendor products to determine those which best meet organization needs; assists in presentation of information to management resulting in purchase, and installation of hardware, software, and telecommunications equipment. Performs LAN security procedures, including implementing login requests. Evaluates new products and technologies to determine impact on existing system configurations. Prepares proposals, cost/benefit analyses, and feasibility studies. Provides liaison support between the PC/LAN team, vendors and internal support group as needed. Typically requires five to seven years of experience. Frequently reports to an information system executive.

Systems Administrator II

Under general supervision, works in a data warehouse environment, which includes data design, database architecture, metadata, and repository creation. Translates business needs into long-term architecture solutions.

Defines, designs, and builds dimensional databases. Responsible for developing data warehousing blueprints, evaluating hardware and software platforms, and integrating systems. Evaluates reusability of current data for additional analyses. Conducts data cleaning to rid the system of old, unused, or duplicate data. Reviews object and data models and the metadata repository to structure the data for better management and quicker access

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Minimum

Systems Administrator

Responsible for the installation, configuration, and maintenance of UNIX operating systems. Recognizes and troubleshoots problems with server hardware and applications software. Establishes and documents standards and procedures for management review. Requires extensive knowledge of computer operations and familiarity with shell and kernel programming.

.NET/SharePoint Developer/Subject Matter Expert I

Experience with Microsoft-based server applications, developing and implementing SharePoint-based solutions, and using service oriented approaches and .NET Frameworks for web-based interactive applications, relational databases and full lifecycle development.

• Support the implementation of solution architecture by building components and custom designs; prototyping; data migration;

maintaining technical integrity and consistency; documenting system.

• Participate in peer code reviews.

• Conduct and participate in code build and merge processes for system build.

• Validate system performance by developing and conducting unit test scripts; completing bug fixes

• Enhance overall team accomplishments and competence by planning delivery of solutions; answer technical and procedural

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Minimum

.NET/SharePoint Developer/Subject Matter Expert II

Experience with developing Microsoft-based server applications, designing, developing, and implementing SharePoint-based solutions, and using service oriented approaches and .NET Frameworks for integration with business partners, transaction processing, web-based interactive applications, relational databases and full lifecycle development.

• Implement solution architecture by building components and custom designs; prototyping; data migration; maintaining technical integrity and consistency; documenting system.

• Conduct and participate in peer code reviews.

• Conduct and participate in code build and merge processes for system build

• Validate system performance by developing and conducting unit test scripts; completing bug fixes.

• Serve as a Team Lead. Enhance overall team accomplishments and competence by planning delivery of solutions; answer technical and procedural questions for less-experienced team members; teach improved processes

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Minimum

Test Engineer I

Performs evaluation, recommendation and implementation of testing procedures and strategies for products, systems, components, or modifications. Oversees the identification of functional problems and leads the analysis, and interpretation of test results. Oversees the documentation, definition and maintenance of internal quality control standards and reliability programs. Familiar with standard concepts, practices, and procedures within a particular field Relies on experience and judgment to

Test Engineer II

Primary duties include:

• Develop and implement testing processes, policies, and procedures

• Write test plans and test documentation; review documentation produced by other test team members; provide feedback

• Conduct manual functional testing

• Provide Tier 3/4 Help Desk support on applications developed or maintained by the team

• Conduct or schedule security testing (scans)

• Make recommendations with respect to performance and load testing and execute them if needed

• Provide mentorship to junior team members

• Support testing metrics collection and reporting

• Obtain, install and configure appropriate automated testing tools

• Evaluate testing solutions and make recommendations

Consultant I

Responsible for complex systems process analysis, design, and simulation.

Focus is on process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future technical implementations. Recommends and facilitates quality improvement efforts. May lead re-engineering team and act as project manager in some cases.

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Minimum

Consultant II

• Works with user groups to solve IT-related business and technical problems with available technology, specifically in the areas of knowledge management, system life cycle, and telecommunications to include hardware, software, databases, data warehouse (and associated products such as Business Objects, Cognos, and Brio) and peripherals. Keeps abreast of technological developments and applications.

Software Architect

Works designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion.

Performs feasibility analysis on potential future projects to management.

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Minimum

Data Architect

Designs and builds relational databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database. Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation. Translates business needs into long-term architecture solutions. Defines, designs, and builds dimensional databases. Develops data warehousing blueprints, evaluating hardware and software platforms, and integrating systems. Evaluates reusability of current data for additional analyses. Reviews object and data models and the metadata repository to structure the data for better management and quicker access

Infrastructure Engineer

Expert knowledge of software development processes and best practices utilizing SharePoint as an engineer, and the Microsoft technology stack.

Deep technical and architectural understanding of all aspects of Microsoft SharePoint platform solutions. Responsible for planning and overseeing server installation, deployment models, performance tuning, and enterprise scalability. Hands-on experience and capabilities for developing SharePoint solutions and deploying custom engineered solutions.

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Minimum

LAN Analyst

Under general direction, provides consultation to business area management and staff at the highest technical level for all aspects of PC/LAN design and configuration in a multi-server environment. Plans and coordinates the installation of new or modified Local Area Networks and installs and coordinates the resolution of network problems or malfunctions. Provides technical support and guidelines to client and

LAN/WAN Integrator

Responsible for the overall integration of the enterprise-wide network including the planning, design, installation, maintenance, management, and coordination of the corporate LAN/WAN (may include local, metropolitan, and wide area networks). Has responsibility for technical architecture and recommendations related to LAN/WAN. Is typically a top-level technical contributor with advanced knowledge and experience in the area of local and wide area networking, communications, and related hardware/software. Maintains high level of technical expertise and studies vendor products to determine those which best meet organization needs.

Presents information to management, which may result in the purchase and installation of hardware, software, and telecommunications equipment.

Recommends network security procedures and policies. Knowledgeable in a multi-platform operating environment. May work with Voice and/or Data Communications Analysts.

Quality Assurance

Provides development of project Software Quality Assurance Plan and the implementation of procedures that conforms to the requirements of the contract. Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process.

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Minimum

Technical Writer

Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Solution Architect

Responsible for the architectural strategy, design, development, and deployment of the enterprise's overall systems. Defines system solutions based on user/client needs, cost, and required integration with existing applications, systems, or platforms. Researches, identifies, selects, and tests technology products required for solution delivery. Establishes, implements, and documents the technology integration or migration strategies. Responsible for staying current on industry trend and new technologies for the system architecture. Typically reports to the senior management. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Works autonomously. Goals are generally communicated in solution or project goal terms. May provide a leadership role for the working group or team through knowledge in the area of specialization.

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Minimum

Consultant VI

Researches and analyzes complex issues surrounding the systems of an organization. Develops strategies or infrastructure level recommendations surrounding improving processes, efficiencies, and practices of the organization's business systems. Simulates and tests process improvements.

Communicates changes and may provide training to impacted business units. Typically reports to a project leader or manager. Principal Considered a specialist on complex technical and business matters. Work is highly independent. May provide a leadership role for the working group or team through knowledge in the area of specialization.

Consultant V

Works with end user groups to identify technical solutions to business problems or inefficiencies. Evaluates existing systems and/or user needs and makes recommendations. May require certification in specific applications. Typically reports to a head of a unit/department. Considered a specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for a working group or team.

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Minimum

Consultant IV systems of an organization. Makes recommendations surrounding improving processes, efficiencies, and practices of the organization's business systems. Simulates and tests process system improvements.

Communicates changes and may provide training to impacted business units. Typical reports to a project leader or manager. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.

Sr. Project Manager

Manages and oversees all aspects of a technology project to ensure it is completed on-time and within budget. Has overall responsibility for managing scope, cost, schedule, internal staffing, subcontractors, outside vendors, and contractual deliverable(s). Prepares reports for upper management regarding status of project. Possesses strong knowledge of technology. Typically reports to a a Director or senior management. Considered a specialist on complex technical and business matters. Work is highly independent.

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Minimum

Sr. Software Architect

Provides expert consultation in one or more areas for the design, development, and implementation of technical products and systems.

Resolves highly complex technical issues and conducts advanced research. Recommends alterations to development and design to improve quality of products and/or procedures. Has extensive software knowledge and is considered an expert in one or more software specialties. Typically reports to a manager or management. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Works autonomously. Goals are generally communicated in solution or project goal terms. May provide a leadership role for a working group or team through knowledge in the area of specialization.

Experience may be substituted for education on a year for year basis.

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SIN 518210C CLOUD COMPUTING AND CLOUD RELATED IT

PROFESSIONAL SERVICES DESCRIPTION

MAS SIN 518210C includes commercially available cloud computing services such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) and emerging cloud computing services. IT professional services that are focused on providing the types of services that support the Government's adoption of, migration to, or governance/management of cloud computing. Specific cloud related IT professional labor categories and/or fixed-price professional services solutions (e.g., migration services) that support activities associated with assessing cloud solutions, refactoring workloads for cloud solutions, migrating legacy or other systems to cloud solutions, providing management/governance of cloud solutions, DevOps, developing cloud native applications, or other cloud oriented activities are within scope of this SIN.

Service Models:

• Software as a Service (SaaS) - Consumer uses provider’s applications on cloud infrastructure. Does not manage/control platform or infrastructure. Limited application level configuration may be available.

• Platform as a Service (PaaS) - Consumer deploys applications onto cloud platform service using provider-supplied tools. Has control over deployed applications and some limited platform configuration but does not manage the platform or infrastructure.

• Infrastructure as a Service (IaaS) - Consumer provisions computing resources. Has control over OS, storage, platform, deployed applications and some limited infrastructure configuration, but does not manage the infrastructure.

Deployment Models:

• Private Cloud: The service is provided exclusively to a defined user; access from outside the consumer is prohibited.

• Community Cloud: The service is provided for the exclusive use of a community of consumers with a defined shared boundary, such as a mission or interest.

• Public Cloud: The service is provided to the general public and can be used by any consumer.

• Hybrid Cloud: The service is composed of two or more deployment models or a combination of on-premises IT (consumer owned and operated IT) and at least one cloud deployment model.

Essential characteristics:

• On-Demand Self-Service: Consumers can directly provision services without requiring provider’s intervention.

• Broad Network Access: Consumers are able to access the services over standard networks (internet) and devices (browsers, tablets, mobile phones).

• Resource Pooling: Consumers are provided services from a common pool of resources maintained by the provider.

• Rapid Elasticity: Services are elastically provisioned and de-provisioned based on consumer demand.

• Measured Service: Services are metered, providing both the consumer and providers transparency in service utilization. Metered means that the consumption of services must be measured in periods of one month or less. For example, units of storage per hour, processing per second, or license per day would all be acceptable.

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This SIN provides access to cloud (e.g., IaaS, PaaS, SaaS) computing services across public, community, and hybrid deployment models. Cloud computing services shall comply with National Institute of Standards and Technology (NIST) Definition of Cloud Computing Essential Characteristics (NIST SP 800-145).

The following are out of scope for this SIN:

a) Ancillary products and services

b) Cloud “token,” “gift card,” “credit,” or other similar types of prepaid offerings:

• Cloud computing services (e.g., IaaS, PaaS, SaaS) are sometimes offered commercially as a cloud “token,” “gift card,” “credit,” or require purchase of a prepaid offering; these are out of scope for this

SIN.

c) Credits for cloud computing services (e.g., IaaS, PaaS, SaaS) that are paid for in advance and spent or used at a later time are commonly termed commercially as a cloud “token,” “gift card,” or “credit”, and are out of scope for SIN 518210C. Cloud computing services (e.g., IaaS, PaaS, SaaS) must be paid for in arrears in accordance with 31 U.S.C. 3324.

d) Any payment for cloud computing services which carry a risk to the Government of a “use or lose” situation where a Government cloud account may forfeit unexpended credits/deposits towards future cloud computing services charges at the end of a vendor-defined period (e.g., 1, 2 or 3 years).

Therefore, pre-payment of products or services prior to delivery of SKUs is not allowed. Payment for these SKUs must be in arrears.

e) Physical hardware, non-cloud software per the NIST definition, and other artifacts acquired to support the physical construction of a private or other cloud are not within the scope of this SIN.

We recommend all cloud customers read and become familiar with the following NIST and MAS guidelines.

MAS Specific Instructions for SIN 518210C – Cloud Computing and Cloud Related IT Professional Services

a) Cloud computing services (e.g., IaaS, PaaS, SaaS) must adhere to the “pay as you go” pricing model and must be billed in arrears in accordance with 31 U.S.C. 3324.

b) Cloud related IT professional services, specific cloud labor categories and/or fixed-price professional services solutions must also be billed in arrears in accordance with 31 U.S.C.

3324.

c) Acceptance Testing: Acceptance testing shall be performed of the systems for ordering activity approval in accordance with the approved test procedures.

d) If training is provided in accordance with standard commercial practices, the offeror shall provide normal commercial installation, operation, maintenance, and engineering interface training on the system.

e) Information Assurance/Security Requirements: Offerors shall meet information assurance/security requirements in accordance with the ordering activity requirements.

f) Reporting: Offerors shall provide to the ordering activity any general reporting capabilities available to verify performance, cost and availability. In accordance with commercial standard practice, the offeror may furnish the ordering activity with a monthly summary report.

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OVERVIEW OF CLOUD SERVICES

The dynamic cloud market with increasing competition and rapid advances in technology provides customers to lower their costs while increasing compute power. Increasing capability, adding flexibility, and improving your security posture are all benefits of cloud managed services with service level commitments. Services can be provided for any FISMA level low through high and in both FedRamp and non-FedRamp environments based on the customers mission requirements. Services per NIST can be provided on premise and or in our network of service providers as complete services. Sev1Cloud minimize IT risks and improves mission availability.

The scope of this SIN is “as a Service” models as defined by NIST. The prices, terms and conditions stated under Special Item Number (SIN) 518210C Cloud Computing Services apply exclusively to Cloud Computing Services within the scope of this Information Technology Schedule and compliant with NIST 800-154 Cloud Computing. Cloud services must be sold in a NIST approved model and bundled into a service fee. Examples: The contractor under SIN 518210C cannot sell a stand-alone sharepoint software licenses and have the government take title of the license. The license must be used as part of a service. The offeror however can define and offer Sharepoint as a Service based on usage specifications. The contractor cannot sell a physical data center or a physical server as that is not part of a service. Offerors must use multiple schedules (54151S) to address these non-cloud service items.

BE provides all of the three major types of cloud computing solutions Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Although each has its own significance, your choice of the best option may vary depending upon what products or services you’re dealing in. Most customers use a variety in their solutions. For example a customer may choose SaaS for email so the do not have to manage it and choose basic IaaS services for a mission application where more control is required.

The foundation for defining services in this market space is NIST. BE provides all the NIST 800-145 defined cloud computing services to include Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service). Customers can choose more than one model as each application has different requirements and advancing from basic service to a complete managed cloud services is part of the service lifecycle.

Flexibility to accommodate all mission requirements is essential to this service. Not all customers within even a single organization will leverage the same services or deployment models. BE’s responsibility as the offeror is to clearly define and document the service model, deployment model, and supporting service level agreements being offered to the customer in all task order responses.

The service models approved by NIST and leveraged by BE are as follows:

NIST Defined Service Models

NIST SP 800-145 Definitions Benefits To Customers

Infrastructure as a Service (IaaS)

The capability provided to the consumer is to provision processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications. The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, and deployed applications; and possibly limited control of select networking components (e.g., host firewalls).

Provides application owners the ability to manage this applications and operating systems. This provides a more resilient and flexible environment to operate mission systems.

http://csrc.nist.gov/publications/nistpubs/800-145/SP800-145.pdf

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Platform as a Service (Paas)

The capability provided to the consumer is to deploy onto the cloud infrastructure consumer-created or acquired applications created using programming languages, libraries, services, and tools supported by the provider. The consumer does not manage or control the underlying cloud infrastructure including network, servers, operating systems, or storage, but has control over the deployed applications and possibly configuration settings for the application-hosting environment.

Provides the customer a managed compute platform that allows resources to focus on the application layers not the operating layers and infrastructure.

This model is a great way to improve security compliance and reduce mission availability risk.

Software as a Service (Saas)

The capability provided to the consumer is to provision processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications. The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, and deployed applications; and possibly limited control of select networking components (e.g., host firewalls).

For customers that want to focus on their mission and not the supporting IT tools this option provides the highest level or service to the end-user.

IaaS, PaaS, and SaaS SERVICE CHARACTERISTICS OVERVIEW:

While BE designs custom cloud solutions to your specific requirement, BE complies with all NIST guidelines. For specific details for each service please request our Response Guidance and Checklist for IT70 Schedule 70 Cloud Sin 518210C.