MAS - Hlinc Corp - 47QTCA18D00CS

GENERAL SERVICES ADMINISTRATION

Federal Supply Service Authorized Federal Supply Schedule Pricelist

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! a menu-driven database system. The INTERNET address for GSA Advantage! is: GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE

Schedule Contract Number

47QTCA18D00CS

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at fss.gsa.gov.

Contract Period: MAY 29, 2023 through MAY 28, 2028

HLinc Corp.

2221 S. Clark Street Arlington, VA 22202 Telephone: 704-426-0584 Facsimile: 866-861-1563 www.hlinc.com

Contractor Point of Contact for Contract Administration Michael Hunter President HLinc Corp.

2221 S. Clark Street Arlington, VA 22202 Telephone: 704-426-0584 Facsimile: 866-861-1563 mhunter@hlinc.com

A Service-Disabled Veteran-Owned Small Business

CUSTOMER INFORMATION

1a. Table of awarded Special Item Numbers:

Special Item Number 54151HEAL Special Item Number 54151S Special Item Number ANCILLARY Special Item Number OLM Special Item Number 541611

1b. Identification of lowest priced model number and corresponding price for each awarded Special Item Number: NA - Services

1c. Identification of Services and Hourly Rates:

See Pages 4-28.

2. Maximum Order:

3. Minimum Order: $100

4. Geographic Coverage: Domestic

5. Point of Production: Arlington, Virginia USA Place of Performance: Arlington, Virginia USA

6. Discount from Commercial List Price or Market Rate:

The GSA Net Prices published on the GSA Advantage website reflect the fully burdened price. The negotiated discount has been applied and the Industrial Funding Fee has been added.

7. Quantity Discounts:

An additional ten percent (10.0%) discount for a single Task Order valued at $250,000 or more.

8. Prompt Payment Terms: Net 30 days

Information for Ordering Offices: Prompt Payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Government Purchase Card: Accepted for all purchases.

10. Foreign Item(s): Not Applicable

11a. Time of Delivery: As negotiated with the Ordering Activity

11b. Expedited Delivery: Please contact the Contract Administrator for availability and rates.

11c. Overnight and 2-day Delivery: Please contact the Contract Administrator for availability and rates.

11d. Urgent Requirements:

Please contact the Contract Administrator for availability and rates associated with accelerated delivery options.

12. F.O.B. Point: Destination

13a. Ordering Address:

Michael Hunter President HLinc Corp 2221 S. Clark Street Arlington, VA 22202 Telephone: 704-426-0584 Facsimile: 866-861-1563 mhunter@hlinc.com

13b. Ordering Procedures:

For supplies and services, the ordering procedures and information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment Address:

Michael Hunter President HLinc Corp 2221 S. Clark Street Arlington, VA 22202 Telephone: 704-426-0584 Facsimile: 866-861-1563 mhunter@hlinc.com

15. Warranty Provision: OLM

16. Export Packing Charges: Not Applicable.

17. Terms and conditions of Government purchase card acceptance:

Please contact the Contractor for additional information.

18. Terms and conditions of Rental, Maintenance, and Repair: Not Applicable.

19. Terms and conditions of Installation: Not Applicable.

20. Terms and conditions of Repair Parts indicating date of parts price lists and any discounts from list prices:

Not Applicable.

20a. Terms and conditions for any other Service: Not Applicable.

21. List of Service and Distribution Points: Not Applicable.

22. List of Participating Dealer: Not Applicable.

23. Preventative Maintenance: Not Applicable.

24a. Special Attributes such as Environmental Attributes (E.G., Recycled Content, Energy Efficiency, and/or Reduced Pollutants):

Not Applicable.

24b. Section 508 Compliance Information:

Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT). The EIT standard can be found at:

http:www.Section508.gov/.

25. Data Universal Number System (DUNS) Number: 079 132 223

26. Notification regarding registration in System for Award Management (SAM) database:

Contractor has a current registration in SAM.

27. Description of Services– by SIN

SPECIAL ITEM NUMBER 54151HEAL HEALTH INFORMATION TECHNOLOGY SERVICES

Commercial Job Title: Functional Analyst

Minimum/General Experience: 8 years

Functional Responsibility: Performs tasks of analysis for informational technology (IT) related to health care of user needs to determine functional and cross-functional requirements. Must have experience managing business transformation or IT transition with an understanding of the role and function of IT policy is preferred. Performs functional allocations to identify required tasks and their interrelationships for the planning, designing, building, deploying, and maintaining electronic health record storage environments. Identifies resources required for each task. Works closely with the customer to develop the strategies, solutions and plans for the “As Is” to “To Be” transition of an IT enterprise network system taking into account the customer’s work environment and constraints.

Minimum Education: BA/BS Degree

Commercial Job Title: Technical Editor

Minimum/General Experience: 4 years

Functional Responsibility: Performs tasks such as writing and editing complex health care related technical materials for networking and IT systems, such as reports, regulations, articles, newsletters, magazines, news releases, training materials, brochures, interpretive handbooks, pamphlets, guidebooks, scholarly works, reference works, speeches, or scripts. Tasks may include editing, or reviewing training materials for a course, user guidebook, briefing packages, workbooks, or study reports, Minimum Education: BA/BS Degree

EDUCATION SUBSTITUTIONS

A Ph.D. may be substituted for 5 years of experience with a Master’s Degree in an Health Care IT, IT, Networking or Computer Science related field

A Master’s Degree may be substituted for 3 years with a Bachelor’s Degree

A Bachelor’s Degree may be substituted for 5 years of experience with a High School Diploma with a technical certification in IT or network systems (examples include CISCO, MAC, and Certified Microsoft Professionals)

SPECIAL ITEM NUMBER 54151S INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

Commercial Job Title: Database Architect

Minimum/General Experience: 4 years

Functional Responsibility: Performs tasks which structure the information technology (IT) enterprise systems in terms of its governance structure, business processes, and business information technology systems; align strategic goals and objectives with decisions regarding products and services, partners and suppliers, organization, capabilities, and key business and IT initiatives. Tasks may include developing an IT architecture strategy based on a situational awareness of various business scenarios and motivations; applying a structured IT architecture approach and methodology for capturing the key views of the enterprise; requirements analysis; integration; interoperability; interconnectivity; structured analysis; design methodologies; design/design analysis, use of design tools and other design techniques; automation principles; test program set development, data base structuring, modeling techniques, testability, configuration management/product data management; integrated product team or multidiscipline team; test planning/testing; and, logical and physical function, operation, and technical architecture of large and complex systems. Proficiency in hardware/software interfaces and integration is required for relevant systems engineering assignments. Must have a working knowledge of what commercial- off the shelf (COTS) hardware/software will fit the intended need.

Commercial Job Title: Junior Data Analyst Minimum/General Experience: 3 years Functional Responsibility: Performs tasks in supporting managers, engineers, or technicians in the duties associated with accomplishing work assigned in information technology (IT), database management and telecommunications which may include obtaining data through advanced computerized models; extrapolating data patterns through advanced algorithms; developing simple graphs and charts to explain how the mathematical information will influence the specific project.

Commercial Job Title: Senior Data Analyst

Functional Responsibility: Performs tasks in supporting managers, engineers, or technicians in the duties associated with accomplishing work assigned in information technology (IT), database management and telecommunications which may include obtaining data through advanced computerized models; extrapolating data patterns through advanced algorithms; developing simple graphs and charts to explain how the mathematical information will influence the specific project.

Commercial Job Title: Database Management Specialist - Junior

Functional Responsibility: Performs tasks which ensure strategic and coordinated data systems management of information management (IT) systems for accuracy and integrity of data, and reporting of data to internal and external stakeholders. IT professional that is involved in all aspects of a business data flow. Tasks may include ensuring timely and accurate monthly, quarterly and annual reports on IT systems and as required; establishing, maintaining, and updating databases and records for recurring internal reports; recommending and implementing new operating methods to improve data flow, collection, editing, processing and distribution; and ensuring data integrity of high level data analysis.

Commercial Job Title: Database Management Specialist - Senior

Minimum/General Experience: 8 years

Functional Responsibility: Performs tasks which ensure strategic and coordinated data systems management of information management (IT) systems for accuracy and integrity of data, and reporting of data to internal and external stakeholders. IT professional that is involved in all aspects of a business data flow. Tasks may include ensuring timely and accurate monthly, quarterly and annual reports on IT systems and as required; establishing, maintaining, and updating databases and records for recurring internal reports; recommending and implementing new operating methods to improve data flow, collection, editing, processing and distribution; and ensuring data integrity of high level data analysis.

Commercial Job Title: Data Modeler

Functional Responsibility: Performs tasks which include providing technical IT expertise for the production of detailed database designs and design documentation, assist with the development and architecture of an enterprise data warehouse. Performs ad hoc analysis, insight generation and data migrations between IT systems. Tasks also include data models and data flow diagrams; evaluating and configuring database products to match user requirements with system capabilities; determining file organization, indexing methods and security procedures for system databases; planning and coordinating conversion and migration of exiting (or legacy) databases.

Minimum Education: BA/BS Degree

Commercial Job Title: Information Management Specialist

Minimum/General Experience: 4 years

Functional Responsibility: Performs tasks which support program, project and organizational work through the design and control of information technology (IT) systems that input, delete, retrieve, manipulate, and correct information in databases or automated/electronic systems. Tasks may include designing and producing reports via a wide variety of information management research tools, systems, and processes.

Minimum Education: BA/BS Degree

Commercial Job Title: Information Technology Specialist

Minimum/General Experience: 4 years

Functional Responsibility: Performs tasks related to leading, administering, developing, delivering, and supporting information technology (IT) systems and services, including data storage, information assurance, software applications, networking, and systems and services used in the automated acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, assurance, or reception of information. Tasks may include evaluating, recommending, designing, and developing IT solutions to compile, evaluate, analyze, control, secure, and disseminate timely, relevant, objective, and accurate data and information to stakeholders, including, not limited to, web-based designs, data governance, operational systems, document storage, applications, models, and assessment of existing legacy systems. Tasks may also include maintain and troubleshoot of business PC network and servers; maintain and troubleshoot SQL based ERP systems; create SQL reports using SQL Reporting services; develop applications to provide notification via reports or events to predefined business conditions; develop and maintain applications to integrate with ERP system SQL databases and to manage and update ecommerce and informational websites. Assist marketing with website improvements.

Commercial Job Title: Instructional System Designer

Functional Responsibility: : Performs tasks related to planning, coordination, and development components of instructional design based for information technology (IT) systems on the findings of occupational analysis; determining the learning objectives and task learning relationships, clustering learning events, organizing course content, and developing instruction design plans; and analyzing learning problems, selecting teaching strategies using appropriate models, and developing course plans using this information. Tasks may include identifying integration of IT systems for training needs, presenting recommendations, and delivering learning solutions to address performance gaps; leveraging instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate instructional materials and performance improvement programs; working with key stakeholders and subject matter experts to design and develop training interventions that incorporate best practices in behavioral and cognitive sciences to effectively address business and performance objectives.

Commercial Job Title: Program Analyst – Level I

Minimum/General Experience: 1 year

Functional Responsibility: Performs tasks requiring program planning, audits, and evaluations related to large scale information technology (IT) programs. Tasks may include supporting IT program analysis, strategic planning, integrated master scheduling, event planning, Specific tasks may also include: develops functional/nonfunctional IT system requirements using documented business requirements; assesses and develops recommendations for process improvements and technology solutions for agencies. Conducts in depth analysis of IT systems, operations, and procedures through interviews with user representatives and the review of existing policy and procedure documents. Captures, consolidates, and communicates information from the IT Subject Matter Experts (SMEs) and vendors to the rest of the team regarding health care IT systems. Translates client IT requirements into highly specific functional/nonfunctional requirements documents. Responsible for the high-level design and integration of software development by effectively partnering with business users, project managers and application developers. Identifies opportunities for increasing business/technical process efficiencies through the application of IT.

Commercial Job Title: Program Analyst – Level II

Minimum/General Experience: 5 years

Functional Responsibility: Performs tasks requiring program planning, audits, and evaluations related to large scale information technology (IT) programs. Tasks may include supporting IT program analysis, strategic planning, integrated master scheduling, event planning, Specific tasks may also include: develops functional/nonfunctional IT system requirements using documented business requirements; assesses and develops recommendations for process improvements and technology solutions for agencies. Conducts in depth analysis of IT systems, operations, and procedures through interviews with user representatives and the review of existing policy and procedure documents. Captures, consolidates, and communicates information from the IT Subject Matter Experts (SMEs) and vendors to the rest of the team regarding healthcare IT systems. Translates client IT requirements into highly specific functional/nonfunctional requirements documents. Responsible for the high-level design and integration of software development by effectively partnering with business users, project managers and application developers. Identifies opportunities for increasing business/technical process efficiencies through the application of IT.

Commercial Job Title: Program Analyst – Level III

Functional Responsibility: Performs tasks requiring program planning, audits, and evaluations related to large scale information technology (IT) programs. Tasks may include supporting IT program analysis, strategic planning, integrated master scheduling, event planning, Specific tasks may also include: develops functional/nonfunctional IT system requirements using documented business requirements; assesses and develops recommendations for process improvements and technology solutions for agencies. Conducts in depth analysis of IT systems, operations, and procedures through interviews with user representatives and the review of existing policy and procedure documents. Captures, consolidates, and communicates information from the IT Subject Matter Experts (SMEs) and vendors to the rest of the team regarding health care IT systems. Translates client IT requirements into highly specific functional/nonfunctional requirements documents. Responsible for the high-level design and integration of software development by effectively partnering with business users, project managers and application developers. Identifies opportunities for increasing business/technical process efficiencies through the application of IT.

Commercial Job Title: Program Analyst – Senior

Minimum/General Experience: 10 years

Functional Responsibility: Performs tasks requiring program planning, audits, and evaluations related to large scale information technology (IT) programs. Tasks may include supporting IT program analysis, strategic planning, integrated master scheduling, event planning, Specific tasks may also include: develops functional/nonfunctional IT system requirements using documented business requirements; assesses and develops recommendations for process improvements and technology solutions for agencies. Conducts in depth analysis of IT systems, operations, and procedures through interviews with user representatives and the review of existing policy and procedure documents. Captures, consolidates, and communicates information from the IT Subject Matter Experts (SMEs) and vendors to the rest of the team regarding health care IT systems. Translates client IT requirements into highly specific functional/nonfunctional requirements documents. Responsible for the high-level design and integration of software development by effectively partnering with business users, project managers and application developers. Identifies opportunities for increasing business/technical process efficiencies through the application of IT.

Commercial Job Title: Program Manager

Functional Responsibility: Performs tasks requiring management of a large-scale information technology programs, encompassing multiple projects, with a total lifecycle budget and complexity comparable to the task order at hand. Personnel have experience working with senior levels of Government and industry leadership in various aspects information technology (IT) in engineering, technical, or organizational management. Recognized as a professional advisor on evolving advancements in IT and its intrinsic application. Conversant in applicable engineering, technical, or management sub-discipline as it relates to system, equipment, or program employment strategies. Must be experienced as a facilitator of administrative matters associated with IT program and IT project development and proficient in directing resources. Tasks may include planning, initiating, managing, executing, and closing out small and largescale programs in support of an agency’s mission.

Minimum Education: Master’s Degree

Commercial Job Title: Programmer - Junior

Functional Responsibility: Performs tasks related to developing and modifying web based applications, client-server applications and/or OS scripts for process automation, using skill and knowledge of application development in a Relational Database Management System or Structured Query Language (SQL); implementing and integrating commercial off-the-shelf (COTS) software into existing architecture; planning, documenting, coding, modifying, testing and implementing computer programs; documenting test conditions, creating test data, testing programs, and analyzing results; performing analysis of program and production problems; and using a Systems Development Methodology. Tasks may include analyzing and designing new or existing system enhancements; working closely with the user to define requirements; writing program specifications; researching the use of new technologies; working on multiple project requests; applying programming and analysis skills with a detailed knowledge of the application; coordinating system testing and assisting users with acceptance testing; assisting in the development and maintenance of data and process models; and assisting in the development of work plans and project organization.

Commercial Job Title: Programmer - Senior

Functional Responsibility: Performs tasks related to developing and modifying web based applications, client-server applications and/or OS scripts for process automation, using skill and knowledge of application development in a Relational Database Management System or Structured Query Language (SQL); implementing and integrating commercial off-the-shelf (COTS) software into existing architecture; planning, documenting, coding, modifying, testing and implementing computer programs; documenting test conditions, creating test data, testing programs, and analyzing results; performing analysis of program and production problems; and using a Systems Development Methodology. Tasks may include analyzing and designing new or existing system enhancements; working closely with the user to define requirements; writing program specifications; researching the use of new technologies; working on multiple project requests; applying programming and analysis skills with a detailed knowledge of the application; coordinating system testing and assisting users with acceptance testing; assisting in the development and maintenance of data and process models; and assisting in the development of work plans and project organization.

Commercial Job Title: Project Manager

Functional Responsibility: Performs tasks requiring management of information technology (IT) projects encompassing multiple tasks with a total lifecycle budget and complexity comparable to the task order at hand. Establish and maintain project management support services, tailoring the IT project management approach to team and project needs. Analyze project management needs and tailor industry best practices in networking and IT to suit the environment; Apply knowledge of federal government planning, programming, and budgeting as well as resource planning and execution processes, to support customer program planning, decision briefings, and progress assessment across multiple projects. Develop guidelines for managing project information and deliverables. Work with cross-functional teams with diverse technical skill sets to support successful IT project completion; re-plan and adjust project course based on realities of team velocity and dynamic business/user needs. Tasks may include formulating and defining system scope and objectives in accordance with the customer technical requirements; compiling and analyzing technical data; advising management and customers on complex system projects and activities; working closely with customers to define communication systems and equipment requirements; providing instruction on and performing and documenting quality assurance reviews.

Commercial Job Title: Quality Assurance Specialist

Functional Responsibility: Performs tasks related information technology (IT) projects to promote systems and techniques assuring the quality of products and services including the development of plans and programs for achieving and maintaining product and service quality throughout the product/service life cycle; monitoring operations to prevent the production of defects and to verify adherence to quality plans and requirements; and analysis and investigation of adverse quality trends or conditions and initiation of corrective action. Develop and establish health care IT database related standards, procedures, and methodology for the control, security, and integrity of data to protect the system from internal and external tampering or damage. Serve as electronic record and disaster recovery experts Assist in the development of disaster recovery and back-up data plans; negotiate reciprocal agreements with other system users to protect data from natural disaster or equipment failure. Tasks may include employing quality management systems, tools, and techniques to help organizations transform, including, but not limited to ISO 9000/9001, and the Malcolm Baldrige Quality Award criteria for enterprise health IT systems.

Commercial Job Title: Subject Matter Expert of IT

Function Responsibility: Performs tasks for specific engineering and technical experience that is directly relevant to the specific work assigned. Engineering expertise at this level must have been achieved from performing in depth and complex IT projects in more than one life-cycle phase, i.e., strategic planning, concept development and requirements analysis, system design, engineering and integration, test and evaluation, and acquisition and life cycle management. Must be knowledgeable in areas such as: requirements analysis; studies/analysis, system/component integration; interoperability; interconnectivity; structured analysis; design methodologies; design/design analysis, use of design tools and other design techniques; automation principles; test program set development, data base structuring, modeling techniques, testability, requirements analysis, configuration management/product data management; integrated product team or multi-discipline team; test planning/testing; and, operation, and technical architecture of large and complex IT systems. Proficiency in hardware/software interfaces and integration. Must have a working knowledge of networking and IT hardware and software design criteria, determining what commercial-off-the-shelf (COTS) hardware/software will fit the intended need. Must have practical experience in providing extensive interaction with system/equipment users, managers, other engineers, programmers, analysts, logisticians, technicians, and trainers to ensure a complete approach in providing an engineering solution.

Commercial Job Title: Systems Analyst – Junior

Functional Responsibility: Perform networking and IT systems data collection, modeling, analysis, documentation and product generation. Specific technical expertise may include knowledge/experience with Cisco routing and switching; with VMWare Virtualization (design, migration, and implementation); experience supporting LAN/WAN infrastructures; experience with installing, configuring, and troubleshooting TCP/IP based networks; experience in troubleshooting network connectivity. The ability to take, organize and translate data into information for studies, reports and documentation. Conduct analyses, including defining parameters of requested data output and analysis. Tasks include to collect, compile and assemble data for financial and analytical reports. Provide research support. Assist in preparation of reports, briefings and documentation of deliverables.

Commercial Job Title: Systems Analyst - Senior

Functional Responsibility: Perform networking and IT systems data collection, modeling, analysis, documentation and product generation. Specific technical expertise may include knowledge/experience with Cisco routing and switching; with VMWare Virtualization (design, migration, and implementation); experience supporting LAN/WAN infrastructures; experience with installing, configuring, and troubleshooting TCP/IP based networks; experience in troubleshooting network connectivity. The ability to take, organize and translate data into information for studies, reports and documentation. Conduct analyses, including defining parameters of requested data output and analysis. Tasks include to collect, compile and assemble data for financial and analytical reports. Provide research support. Assist in preparation of reports, briefings and documentation of deliverables.

Commercial Job Title: Systems Engineer - Junior

Functional Responsibility: System engineers, also known as computer systems software engineers, combine their knowledge of engineering and computers to implement computer systems for businesses and organizations. Performs tasks related information technology (IT) projects to Managing and monitoring all installed systems and infrastructure. Installing, configuring, testing and maintaining operating systems, application software and system management tools. Ensuring the highest levels of systems and infrastructure availability.

Commercial Job Title: Systems Engineer - Senior

Functional Responsibility: System engineers, also known as computer systems software engineers, combine their knowledge of engineering and computers to implement computer systems for businesses and organizations. Performs tasks related information technology (IT) projects to Managing and monitoring all installed systems and infrastructure. Installing, configuring, testing and maintaining operating systems, application software and system management tools. Ensuring the highest levels of systems and infrastructure availability.

Minimum Education: Bachelor’s Degree

Commercial Job Title: Technical Writer - Junior

Functional Responsibility: Performs tasks such as writing, editing, publishing reports and technical documents for networking and IT systems. Strong experience with networking and computer-based systems. Gathers, analyzes and composes technical information required for preparation of user manuals, training materials, installation guides, proposals, reports, etc. Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Conducts research and ensures the use of proper technical terminology. Translates IT technical information into clear, readable documents to be used by technical and non-technical personnel.

Commercial Job Title: Technical Writer - Senior

Functional Responsibility: Performs tasks such as writing, editing, publishing reports and technical documents for networking and IT systems. Strong experience with networking and computer-based systems. Gathers, analyzes and composes technical information required for preparation of user manuals, training materials, installation guides, proposals, reports, etc. Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Conducts research and ensures the use of proper technical terminology. Translates IT technical information into clear, readable documents to be used by technical and non-technical personnel.

Commercial Job Title: Web Developer

Functional Responsibility: Performs tasks requiring use of IT to advance the organization’s goals by creating websites for programs and projects. Tasks may include performing web development, computer programing and database integration; supporting data collection, statistical analysis and visualization of progress towards achieving objectives; articulating and assisting the customer with defining and refining product requirements; and supporting Data and Information Management tasks.

Minimum Education: BA/BS Degree

EDUCATION SUBSTITUTIONS

A Ph.D. may be substituted for 5 years of experience with a Master’s Degree in a Health Care IT, IT, Networking or Computer Science related field

A Master’s Degree may be substituted for 3 years with a Bachelor’s Degree

A Bachelor’s Degree may be substituted for 5 years of experience with a High School Diploma with a technical certification in IT or network systems (examples include CISCO, MAC, and Certified Microsoft Professionals)

SPECIAL ITEM NUMBER ANCILLARY SUPPLIES AND SERVICES

Commercial Job Title: Administrative Assistant (Senior)

Functional Responsibility: Prepares reports and other program documentation, prepares graphics presentations, plans and coordinates meetings/conferences, performs data entry, filing, and reproduction. Applies familiarity with specialized and technical terminology to proofread and edit documents.

SPECIAL ITEM NUMBER 541611

ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICE

Commercial Job Title: Acquisition Specialist

Minimum/General Experience: 4 years

Functional Responsibility: Performs tasks related to developing procurement request packages, while supporting program office activities. Tasks may include supporting the development of requirements, market research, estimates, and other related documentation.

Commercial Job Title: Budget Analyst (Senior)

Functional Responsibility: Performs tasks which apply knowledge and skill in budget-related laws, regulations, policies, precedents, methods, and techniques. Tasks may include support for Planning, Programming, Budgeting, and Execution (PPBE) activities; conducting multi-year programming studies and budget analyses, including, survey methods, findings, evaluations, and recommendations; supporting budget formulation efforts by developing, managing, and maintaining spreadsheets and budget artifacts used for development of Congressional Budget Justification; financial analysis; and development of draft briefs for VA management on the organization's budget.

Commercial Job Title: Business Analyst

Functional Responsibility: Performs tasks which apply knowledge and skill in budget-related laws, regulations, policies, precedents, methods, and techniques. Tasks may include support for Planning, Programming, Budgeting, and Execution (PPBE) activities; conducting multi-year programming studies and budget analyses, including, survey methods, findings, evaluations, and recommendations; supporting budget formulation efforts by developing and maintaining spreadsheets and budget artifacts used for input into the development of Congressional Budget Justification; financial analysis; and development of draft briefs for VA management on the organization's budget.

Commercial Job Title: Business Architect

Functional Responsibility: Performs tasks which structure the information technology (IT) enterprise systems in terms of its governance structure, business processes, and business information technology systems; align strategic goals and objectives with decisions regarding products and services, partners and suppliers, organization, capabilities, and key business and IT initiatives. Tasks may include developing an IT architecture strategy based on a situational awareness of various business scenarios and motivations; applying a structured IT architecture approach and methodology for capturing the key views of the enterprise; requirements analysis; integration; interoperability; interconnectivity; structured analysis; design methodologies; design/design analysis, use of design tools and other design techniques; automation principles; test program set development, data base structuring, modeling techniques, testability, configuration management/product data management; integrated product team or multi-discipline team; test planning/testing; and, logical and physical function, operation, and technical architecture of large and complex systems. Proficiency in hardware/software interfaces and integration is required for relevant systems engineering assignments. Must have a working knowledge of what commercial-off the shelf (COTS) hardware/software will fit the intended need.

Commercial Job Title: Business Process Engineer

Functional Responsibility: Performs management and support of the analysis, design, development, and implementation of diverse, enterprise-wide processes and application systems. Tasks may include the design study process; conducting studies in support of system redesign and business process reengineering, improvement and management; developing implementation plans; and supporting the process of implementing and sustaining improvements.

Commercial Job Title: Change Management Specialist

Functional Responsibility: Performs tasks requiring the knowledge and skills for a multidisciplinary approach to managing change and transition within organizations, programs, and projects. Tasks may include developing plans associated with transition management, implementation of major initiatives, communications associated with major initiatives, risk assessment, and organizational transformation and culture change; completing change management assessments and change management strategy; identifying and managing anticipated resistance; creating actionable deliverables, such as a communication plan, roadmap, coaching plan, training plan, or resistance management plan; supporting and engaging senior leaders; supporting organizational design and definition of roles and responsibilities; integrating change management activities into project plan, and evaluating and ensuring user readiness; managing stakeholders; tracking and reporting issues; defining and measuring success metrics and monitoring change progress.

Commercial Job Title: Copy Writer/Editor - Senior

Functional Responsibility: Performs the craft of writing and/or editing persuasive ads and letters which in return gets people to buy-in a particular activity, mentality or culture of an organization

Minimum Education: AAS Degree

Commercial Job Title: Cost Analyst - Junior

Functional Responsibility: Performs cost analysis with responsibility for analyzing a variety of proposed program/project activities, involving a wide range of factors affecting cost, with pertinent historical data generally available. Tasks may include developing Program Life Cycle Cost Estimates, cost models and estimating relationships; assisting in the conduct of cost-benefit and business case analyses; and preparing and presenting PowerPoint presentations, process summary reports, meeting minutes/notes, and other program management documentation.

Commercial Job Title: Cost Analyst - Senior

Functional Responsibility: Performs cost analysis with responsibility for analyzing a variety of proposed program/project activities, involving a wide range of factors affecting cost, with pertinent historical data generally available. Tasks may include developing Program Life Cycle Cost Estimates, cost models and estimating relationships; assisting in the conduct of cost-benefit and business case analyses; and preparing and presenting PowerPoint presentations, process summary reports, meeting minutes/notes, and other program management documentation.

Commercial Job Title: Editor

Functional Responsibility: Performs tasks such as writing and editing materials, such as reports, regulations, articles, newsletters, magazines, news releases, training materials, brochures, interpretive handbooks, pamphlets, guidebooks, scholarly works, reference works, speeches, or scripts. Tasks may include writing, editing, or reviewing training materials for a course, user guidebook, briefing packages, workbooks, or study reports.

Commercial Job Title: Executive Career Coach

Minimum/General Experience: 9 years

Functional Responsibility: Performs tasks which allow a partnership with executive clients in a thought-provoking and creative process that inspires them to maximize their professional potential. Tasks may include supporting clients through their career transition, expertly coaching clients on their job search strategy and providing them services including mock interviews, interview preparation, evaluation and salary negotiation coaching, information on networking best practices and other support as requested.

Minimum Education: Masters

Commercial Job Title: Facilitator

Functional Responsibility: Performs tasks such as defining, refining, and resolving disputes, disagreements, and divergent views; leading or facilitating group briefings and discussions; enabling focused decision-making; recording discussion content; related facilitation support services, such as debriefing stakeholders, and preparing and providing draft and final reports relating to the facilitated issues. Tasks may include facilitating meetings or training classes raining from a day to a few weeks.

Commercial Job Title: Financial Analyst - Junior

Functional Responsibility: Performs and consults multiple levels of personnel in one or more of the following competencies: financial and business management, budget and finance policy and operations, cost and economic analysis, strategic analysis, and other applicable disciplines. Recommends cost effective strategies to meet objectives.

Commercial Job Title: Financial Analyst - Senior

Functional Responsibility: Performs and consults multiple levels of personnel in one or more of the following competencies: financial and business management, budget and finance policy and operations, cost and economic analysis, strategic analysis, and other applicable disciplines. Recommends cost effective strategies to meet objectives.

Commercial Job Title: Financial Auditor - Junior

Minimum/General Experience: 2 years

Functional Responsibility: Performs tasks of inspecting, verifying and validating the accuracy of the financial records of an organization.

Commercial Job Title: Financial Auditor - Senior

Functional Responsibility: Performs tasks of inspecting, verifying and validating the accuracy of the financial records of an organization.

Commercial Job Title: Instructional System Designer (Junior)

Functional Responsibility: Performs tasks related to planning, coordination, and development components of instructional design based for information technology (IT) systems on the findings of occupational analysis; determining the learning objectives and task learning relationships, clustering learning events, organizing course content, and developing instruction design plans; and analyzing learning problems, selecting teaching strategies using appropriate models, and developing course plans using this information. Tasks may include identifying integration of IT systems for training needs, presenting recommendations, and delivering learning solutions to address performance gaps; leveraging instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate instructional materials and performance improvement programs; working with key stakeholders and subject matter experts to design and develop training interventions that incorporate best practices in behavioral and cognitive sciences to effectively address business and performance objectives.

Commercial Job Title: Instructional System Designer (Senior)

Functional Responsibility: Performs tasks related to planning, coordination, and development components of instructional design based for information technology (IT) systems on the findings of occupational analysis; determining the learning objectives and task learning relationships, clustering learning events, organizing course content, and developing instruction design plans; and analyzing learning problems, selecting teaching strategies using appropriate models, and developing course plans using this information. Tasks may include identifying integration of IT systems for training needs, presenting recommendations, and delivering learning solutions to address performance gaps; leveraging instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate instructional materials and performance improvement programs; working with key stakeholders and subject matter experts to design and develop training interventions that incorporate best practices in behavioral and cognitive sciences to effectively address business and performance objectives.

Commercial Job Title: Lean Six Sigma Specialist

Functional Responsibility: Performs tasks which require knowledge of Six Sigma philosophies and principles, including supporting systems and tools; an understanding of team dynamics and how to assign team member roles and responsibilities based on a thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles; and Lean enterprise concepts, with the ability to identify non-value-added elements and activities using specific tools related to Lean and Six Sigma. Tasks may include employing quality management systems, tools, and techniques to help organizations transform, including, but not limited to Lean Six Sigma (LSS), ISO 9000/9001, and the Malcolm Baldrige Quality Award criteria.

Commercial Job Title: Management Analyst

Functional Responsibility: Performs tasks requiring delivery of analysis and advice for management regarding the evaluation of the effectiveness and efficiency of large scale programs and operations. Tasks may include conducting organization studies that specifically assess and analyze current organization states and management systems; performing gap analyses of differences between current and targeted states; documenting and delivering findings and recommendations; and conducting surveys, focus groups, and other accepted techniques for data collection in support of organization studies that specifically assess and analyze current organization states and management systems.

Commercial Job Title: Performance Auditor - Senior

Functional Responsibility: Performs tasks of inspecting, verifying and validating the operations and procedures of an organization. In this role the performance auditor can also make recommendations for improving the processes of the organization.

Commercial Job Title: Policy Analyst - Junior

Functional Responsibility: Performs tasks related to policy and regulation analysis and development related to a government agency. Tasks may include the analysis of specific issues, identification of alternatives, white paper development, development of policy review papers, development of policy directives and handbooks, and other analytical tasks focused on VA policy. Policy will be approved by Government employees.

Commercial Job Title: Policy Analyst - Senior

Functional Responsibility: Performs tasks related to policy and regulation analysis and development related to a government agency. Tasks may include the analysis of specific issues, identification of alternatives, white paper development, development of policy review papers, development of policy directives and handbooks, and other analytical tasks focused on VA policy. Policy will be approved by Government employees.

Commercial Job Title: Process Improvement Specialist I

Minimum/General Experience: 1 year

Functional Responsibility: A type of management strategy that examines and improves on processes such as manufacturing and distribution

Commercial Job Title: Process Improvement Specialist II

Functional Responsibility: A type of management strategy that examines and improves on processes such as manufacturing and distribution

Commercial Job Title: Process Improvement Specialist III

Minimum/General Experience: 10 years

Functional Responsibility: A type of management strategy that examines and improves on processes such as manufacturing and distribution

Commercial Job Title: Production/Operations Manager - Junior

Functional Responsibility: Manage the operations specialists with overview of production/ operations management through an array of concepts and methods to maximize an organization's efficiency

Commercial Job Title: Production/Operations Manager - Senior

Functional Responsibility: Manage the operations specialists with overview of production/ operations management through an array of concepts and methods to maximize an organization's efficiency

Commercial Job Title: Production/Operations Specialist - Junior

Functional Responsibility: Coordinate the activities of organizations. Specifically, they direct the production, pricing, sales and distribution of product or services and are responsible for overall operations improvement. Day-to-day duties may include forecasting customer demand and meeting with managers from other departments.

Commercial Job Title: Production/Operations Specialist - Senior

Functional Responsibility: Coordinate the activities of organizations. Specifically, they direct the production, pricing, sales and distribution of product or services and are responsible for overall operations improvement. Day-to-day duties may include forecasting customer demand and meeting with managers from other departments.

Commercial Job Title: Quality Management Specialist

Functional Responsibility: Performs tasks related information technology (IT) projects to promote systems and techniques assuring the quality of products and services including the development of plans and programs for achieving and maintaining product and service quality throughout the…