MAS - Oran Inc. - 47QTCA18D009B

General Services Administration Federal Supply Service Authorized Federal Supply Schedule Price List Multiple Award Schedule (MAS)

CONTRACT # 47QTCA18D009B

Period of Performance: March 29, 2023 – March 28, 2028

13800 Coppermine Rd Suite 162 Herndon, VA 20170

Email: saroj@oraninc.com

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The internet address GSA Advantage!® is: GSAAdvantage.gov.

GSA AWARDED TERMS AND CONDITIONS

1a. Table of Awarded Special Item Numbers (SINs)

· SIN 54151S Information Technology Professional Services

· SIN 54151HEAL Health Information Technology Services

· Order Level Materials 1b. Lowest Priced Model Number and Price for Each SIN: (Government net price + IFF based on a unit of one) 1c. Hourly Rates: See Page 4

2. Maximum Order: $500,000

3. Minimum Order: $100

4. Geographic Coverage: Worldwide

5. Point(s) of Production: US

6. Discount from List Prices: Prices shown herein are net with all discounts deducted (Basic Discount of 3%)

7. Volume/Quantity Discount: 1.5% discount for orders greater than or equal to $500,000

8. Prompt Payment Terms: Net 30 Days 9a. Government Purchase Cards: Are accepted at or below the micro-purchase threshold.

9b. Government Purchase Cards: Are accepted above the micro-purchase threshold.

10. Foreign Items: None 11a. Time Of Delivery: As Negotiated 11b. Expedited Delivery: As Negotiated 11c. Overnight and 2-Day Delivery: As Negotiated 11d. Urgent Requirements: As Negotiated

12. FOB Point: Destination, 48 contiguous states and Washington, DC, as well as Alaska, Hawaii, and Puerto Rico 13a. Ordering Address:

ORAN, INC

13800 COPPERMINE RD STE 162

13b. Ordering Procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment Address:

ORAN, INC

13800 COPPERMINE RD STE 162

15. Warranty Provision: Not Applicable

16. Export Packing Charges: Not Applicable

17. Terms and Conditions of Government Purchase Card Acceptance: Not Applicable

18. Terms and Conditions of Rental, Maintenance, And Repair: Not Applicable

19. Terms and Conditions of Installation: Not Applicable

20. Terms and Conditions of Repair Parts Indicating Date of Parts Price Lists and Any Discounts from List Prices: Not Applicable 20a. Terms and Conditions for any Other Services: Not Applicable

21. List of Service and Distribution Points: Not Applicable

22. List of Participating Dealers: Not Applicable

23. Preventive Maintenance: Not Applicable 24a. Special Attributes Such as Environmental Attributes: Not Applicable 24b. Section 508 Compliance for EIT: Not Applicable

25. SAM UEI: JMXJYLL8UD75

26. Notification Regarding Registration in System For Award Management (SAM) Registration Database: ORAN, INC is current in SAM.

OFFERED PRICING

SIN 54151S Information Technology Professional Services SIN 54151HEAL Health Information Technology Services Labor Category Description

Commercial Job Title: Analytic Engineer Level II Minimum/General Experience: 5 Years Functional Responsibility: Basic knowledge using analytic development tools for data gathering or analysis

Minimum Education: Bachelor Degree

Commercial Job Title: Analytic Engineer Level III Minimum/General Experience: 7 Years Functional Responsibility:

· Extensive knowledge using analytic development tools for data gathering or analysis.

· Develop, document and revise system design procedures, test procedures, and quality standards.

· Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements, or resolve customer problems.

· Plan and develop test plans and test cases to ensure development outputs meet defined specification cases in coordination with Business requirements, Technical Specifications, installers / upgrades documents, and management. Document, track and escalate issues as appropriate

· Perform regression and unit testing.

· Participate in QA peer reviews

· Excellent written and verbal communication skills.

· Strong analytical and problem-solving skills.

Minimum Education: Bachelor Degree

Commercial Job Title: Application Engineer- Level I Minimum/General Experience: 2 Years Functional Responsibility:

Basic knowledge using software development tools for data gathering or analysis.

• Monitor, gather, and communicate application performance issues.

• Document, track and escalate issues as appropriate

• Perform regression and unit testing.

• Participate in QA peer reviews

• Excellent written and verbal communication skills.

Minimum Education: Bachelor Degree

Commercial Job Title: Application Engineer- Level III Minimum/General Experience: 7 Years Functional Responsibility:

Extensive knowledge using software development tools for data gathering or analysis.

• Develop, document and revise system design procedures, test procedures, and quality standards.

• Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements, or resolve customer problems.

• Plan and develop test plans and test cases to ensure development outputs meet defined specification cases in coordination with Business requirements, Technical Specifications, installers / upgrades documents, and management. Document, track and escalate issues as appropriate

• Perform regression and unit testing.

• Participate in QA peer reviews

• Excellent written and verbal communication skills.

• Strong analytical and problem-solving skills.

Minimum Education: Bachelor Degree

Commercial Job Title: Business Analyst Level I Minimum/General Experience: 2 Years Functional Responsibility:

Determines cost of operations by establishing standard key performance indicators by departments, by divisions, and by events; collecting operational data.

• Conduct monthly variance analysis by providing financial analytics by departments, by division, and by events.

• Guides cost analysis process by establishing and enforcing policies and procedures; providing trends and forecasts; explaining processes and techniques; recommending actions.

• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.

• Reconciles transactions by comparing and correcting data.

• Work closely with IT to maintain database integrity by entering, verifying, and backing up data.

• Recommends actions by analyzing and interpreting data and making comparative analyses; studying proposed changes in methods and materials. Maintains compliance with company policies, practices and procedures.

• Participates in proactive efforts to achieve departmental and company goals. Works effectively and communicates clearly with other employees.

• Handles changing deadlines and priorities.

• Reviews work for accuracy, completeness and proper authority.

Minimum Education: Bachelor Degree

Commercial Job Title: Business Analyst Level II Minimum/General Experience: 5 Years Functional Responsibility:

Determines cost of operations by establishing standard key performance indicators by departments, by divisions, and by events; collecting operational data.

• Conduct monthly variance analysis by providing financial analytics by departments, by division, and by events.

• Guides cost analysis process by establishing and enforcing policies and procedures; providing trends and forecasts; explaining processes and techniques; recommending actions.

• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.

• Reconciles transactions by comparing and correcting data.

• Work closely with IT to maintain database integrity by entering, verifying, and backing up data.

• Recommends actions by analyzing and interpreting data and making comparative analyses; studying proposed changes in methods and materials. Maintains compliance with company policies, practices and procedures.

• Participates in proactive efforts to achieve departmental and company goals. Works effectively and communicates clearly with other employees.

• Handles changing deadlines and priorities.

• Reviews work for accuracy, completeness and proper authority.

Minimum Education: Bachelor Degree

Commercial Job Title: Configuration Engineer Minimum/General Experience: 2 Years Functional Responsibility: • Document and perform hardware and software version control processes, policies and procedures.

• Uses or recommends automated CM tools to implement CM policies and procedures.

• Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system.

• Implements CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life.

• Perform change control and configuration audits.

• Experience and/or familiarity with CM standards such as ISO, ITIL and CMMI.

• Define and implement hardware and software configuration management processes and procedures.

• Develop product build scripts and procedures and integrate scripts with the hardware and software build process.

• Establish and maintain program's CM systems and document and software libraries

• Develop and improve the program CM processes.

• Provide CM process training to program team.

• Communicate CM status to CM Management and Program Management.

Minimum Education: Bachelor Degree

Commercial Job Title: Cyber Security Consultant Minimum/General Experience: 2 Years Functional Responsibility: • Knowledge of software asset management processes including knowledge of software licensing and compliance practices and software contract practices.

• Knowledge of hardware asset management processes including knowledge of hardware maintenance, from acquisition through disposal.

• Strong due diligence skills and attention to detail

• Ability to diagnose problem areas, and identify improvement opportunities

• Develop and maintain processes and procedures that enable the organization to manage assets with respect to risk, control, governance, and compliance objectives.

• Actively manage and support Risk Assessment and asset management activities.

• Partner with stakeholders to ensure compliance with Risk Management procedures and establish effective communication across the organization

• Partner with Stakeholders to track and report key initiatives Minimum Education: Bachelor Degree

Commercial Job Title: Data Analyst Level I Minimum/General Experience: 2 Years Functional Responsibility: • Statistical Analysis and Reporting knowledge

• Ability to comprehend raw data, Determine the constraints and control

• Expertise in data collection methodologies, preparing customized reports, technical documentation, training materials, presentation materials and process flow charts.

Minimum Education: Bachelor Degree

Commercial Job Title: Data Analyst Level II Minimum/General Experience: 5 Years Functional Responsibility: • Well experienced in statistical Analysis and Reporting Experience and ability to define and implement the appropriate statistical analysis methods and demonstrated expertise in Data collection methodologies.

• Proven experience in analyzing and categorizing raw data, determine the constraints and control, define and implement the appropriate statistical analysis methods.

• Years of Expertise in data collection methodologies, preparing customized reports, technical documentation, training materials, presentation materials and process flow charts.

Minimum Education: Bachelor Degree

Commercial Job Title: Data Warehouse Analyst Level I Minimum/General Experience: 2 Years Functional Responsibility: Work as a member of the Data Warehouse Team to:

• Knowledge of data modeling/mapping/mining and Extraction, Transformation and Loading (ETL) activities

• Apply data quality solutionand participate in assessments of business data and existing processes.

• Maintain the accuracy of the data warehouse solution.

• Work closely with business analysts to help measure change proposal impact on business.

• Application of Data Modeling, Profiling or Analysis techniques to establish patterns and trends

• Statistical Analysis and Reporting knowledge

• Assist in development and distribution of new reports.

Minimum Education: Bachelor Degree

Commercial Job Title: Data Warehouse Analyst Level II Minimum/General Experience: 5 Years Functional Responsibility:

Work as a senior member of the Data Warehouse Team to:

• Experienced data modeling/mapping/mining and Extraction, Transformation and Loading (ETL) activities

• Experience in applying data quality solution and participate in assessments of business data and existing processes.

• Maintain the accuracy of the data warehouse solution.

• Work closely with business analysts to help measure change proposal impact on business.

• Application of Data Modeling, Profiling or Analysis techniques to establish patterns and trends

• Statistical Analysis and Reporting knowledge

• Assist in development and distribution of new reports.

• Application of Data Modeling, Profiling or Analysis techniques to establish patterns and trends

• Statistical Analysis and Reporting knowledge

• Assist in development and distribution of new reports.

Minimum Education: Bachelor Degree

Commercial Job Title: Data Warehouse Analyst Level III Minimum/General Experience: 7 Years Functional Responsibility: • Well Experienced data modeling/mapping/mining and Extraction, Transformation and Loading (ETL) activities

• Proven experience in applying data quality solution and participate in assessments of business data and existing processes.

• Maintain the accuracy of the data warehouse solution.

• Work closely with business analysts to help measure change proposal impact on business.

• Application of Data Modeling, Profiling or Analysis techniques to establish patterns and trends

• Well experienced in Statistical Analysis and Reporting knowledge

• Assist in development and distribution of new reports.

• Proven experience in leading and mentoring team.

Minimum Education: Bachelor Degree

Commercial Job Title: Database Management Specialist- Level I Minimum/General Experience: 2 Years Functional Responsibility: • Produces and maintains data management plans, data dictionaries, and database design documents.

• Collaborates in an interdisciplinary environment with system and network engineers, software developers, and information security specialists to design and implement data management solutions that meet system requirements

• Perform day to day database development efforts Minimum Education: Bachelor Degree

Commercial Job Title: Database Management Specialist- Level II Minimum/General Experience: 5 Years Functional Responsibility: • Produces and maintains data management plans, data dictionaries, and database design documents.

• Collaborates in an interdisciplinary environment with system and network engineers, software developers, and information security specialists to design and implement data management solutions that meet system requirements

• Perform day to day database development efforts

• Design data models to support development efforts Minimum Education: Bachelor Degree

Commercial Job Title: Enterprise Architect (Technical) Minimum/General Experience: 2 Years Functional Responsibility: • Proven experience on Enterprise Architecture model like DODAF and TOGAF.

• Work with the business, functional, and technical teams to define, document, communicate, implement, and support solutions to meet business objectives

• Enforce architecture governance processes

• Collaborate with business analysts to map functional business requirements and processes to systems architecture.

• Produce, articulate, implement and enhance Enterprise Architecture concepts, roadmaps, principles, or effective strategies

• Serve as evangelist of the architectural vision, strategy, and principles

• Lead analysis of the current environment to detect critical deficiencies and recommend solutions for improvement

• Define high-level migration plans to address the gaps between the current and future state of current systems

• Demonstrate out-of-the-box thinking and innovation for enterprise solutions (focus on customer impact/experience, responsive design, data management & analytics etc.)

Minimum Education: Bachelor Degree

Commercial Job Title: Environment Engineer Level I Minimum/General Experience: 2 Years Functional Responsibility: • Experience in build and deployment of COTS and GOTS product on different technology stacks.

• Experience in configuration management and release management

• Excellent technical capabilities with demonstrated history of exceptional professional and/or academic achievement

• Energetic personality, motivated, go-getter interested in being part of a team with national impact in science and technology development

• Team-oriented individual with the ability to integrate easily into a team with diverse technical backgrounds and skill sets

• Strong organization skills with the ability to multi-task and respond to quick turn- around requests Minimum Education: Bachelor Degree

Commercial Job Title: Environment Engineer Level II Minimum/General Experience: 5 Years Functional Responsibility: • Proven Experience in build deployment of COTS and GOTS product on different technology stacks.

• Proven Experience in configuration management and release management

• Experience in performance tuning in different environment

• Excellent technical capabilities with demonstrated history of exceptional professional and/or academic achievement

• Energetic personality, motivated, go-getter interested in being part of a team with national impact in science and technology development

• Self-starter who is willing to both take the lead and provide support in a team role in a complex, fast-paced, cross-disciplinary work environment

• Creative thinker who can conceptualize research directions, analyze trends, and help develop justification for new research areas

• Team-oriented individual with the ability to integrate easily into a team with diverse technical backgrounds and skill sets

• Strong organization skills with the ability to multi-task and respond to quick turn- around requests Minimum Education: Bachelor Degree

Commercial Job Title: Integration Engineer Level I Minimum/General Experience: 2 Years Functional Responsibility: A self-starter with solid software integration skills who can:

• Work independently and handle multiple integration aspects of a program

• Experience in build automation leveraging DevOps

• Strong experience with the ability to create and edit scripts (i.e., bash, csh, ksh, and tclsh), along with software and hardware debugging/troubleshooting experience

• Strong communication and organization skills Minimum Education: Bachelor Degree

Commercial Job Title: Integration Engineer Level II Minimum/General Experience: 5 Years Functional Responsibility: A self-starter with solid software integration skills who can:

• Work independently and handle multiple integration aspects of a program

• Experience in build automation leveraging DevOps

• Experience in API based solution for seamless integration

• Strong experience with the ability to create and edit scripts (i.e., bash, csh, ksh, and tclsh), along with software and hardware debugging/troubleshooting experience

• Strong communication and organization skills Minimum Education: Bachelor Degree

Commercial Job Title: Penetration Tester Minimum/General Experience: 2 Years Functional Responsibility: • Plan, assess, test, analyze, and report information on security vulnerabilities and possible exploitations present in a variety of complex and secure computer systems

• Review design documentation, vendor self-assessments, network protocols, and software code for system vulnerabilities

• Provide technical information system security testing in support of the appropriate security risk management processes using security assessment and technical testing efforts, including in-depth network and application vulnerability testing for automated and manual testing and demonstrable false positive validation

• Develop documentation in support of testing efforts, including test plans, preliminary finding reports, security assessment reports, and other test artifacts, as required by the customer

• Work with approved commercial and government open source vulnerability assessment tools and techniques used for evaluating operating systems, databases, and web solutions Minimum Education: Bachelor Degree

Commercial Job Title: Program Analyst Minimum/General Experience: 2 Years Functional Responsibility: Analyzing requirements and developing additional functionality by performing the following duties (other duties may be assigned):

• Researching and evaluating software and hardware to assist in programming or to use as program platforms

• Writing and maintaining technical specifications, documentation to describe program development, logic, coding, testing, changes, and corrections

• Working directly with the client to analyze requirements

• Develop and maintain additional functionality and possible integrations as needed

• Maintain and document packages/processes currently in production

• Developing and maintaining plans outlining steps and timetables for developing programs Minimum Education: Bachelor Degree

Commercial Job Title: Program Manager Minimum/General Experience: 2 Years Functional Responsibility: • Organizing programs and activities in accordance with the mission and goals of the organization.

• Developing a budget and operating plan for the program.

• Developing an evaluation method to assess program strengths and identify areas for improvement.

• Writing program funding proposals to guarantee uninterrupted delivery of services.

• Managing a team with a diverse array of talents and responsibilities.

• Ensuring goals are met in areas including customer satisfaction, safety, and quality and team member performance.

• Implementing and managing changes and interventions to ensure project goals are achieved.

• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.

• Producing accurate and timely reporting of program status throughout its life cycle.

• Analyzing program risks.

• Works on strategy with the marketing team.

Minimum Education: Bachelor Degree

Commercial Job Title: Project Manager Level I Minimum/General Experience: 2 Years Functional Responsibility: • Plan, initiate, and manage IT projects

• Manage resource plans and risk profiles for large-complexity projects

• Coordinate with internal resources and service delivery partners to deliver complex technology solutions

• Develop project plans to define deliverables, establish timelines, identify dependencies and identify critical path items

• Maintain accurate project installation data to aid in forecasting of installs impacting revenue

• Lead and guide the work of skill specific technical staff

• Monitor progress to ensure deadlines, standards, and cost targets are met Minimum Education: Bachelor Degree

Commercial Job Title: Project Manager Level II Minimum/General Experience: 5 Years Functional Responsibility: • Plan, initiate, and manage IT projects

• Manage resource plans and risk profiles for large-complexity projects

• Coordinate with internal resources and service delivery partners to deliver complex technology solutions

• Develop project plans to define deliverables, establish timelines, identify dependencies and identify critical path items

• Maintain accurate project installation data to aid in forecasting of installs impacting revenue

• Establish communications management plans for each project consisting of cadence calls, scheduled email communication, and other agreed upon tools

• Forecast and communicate revenue milestones for each project

• Perform risk management to minimize project risks and understand steps to mitigate proactively

• Lead and guide the work of skill specific technical staff

• Monitor progress to ensure deadlines, standards, and cost targets are met Minimum Education: Bachelor Degree

Commercial Job Title: Project Manager Level III Minimum/General Experience: 7 Years Functional Responsibility: • Plan, initiate, and manage IT projects

• Manage resource plans and risk profiles for large-complexity projects

• Coordinate with internal resources and service delivery partners to deliver complex technology solutions

• Develop project plans to define deliverables, establish timelines, identify dependencies and identify critical path items

• Maintain accurate project installation data to aid in forecasting of installs impacting revenue

• Establish communications management plans for each project consisting of cadence calls, scheduled email communication, and other agreed upon tools

• Forecast and communicate revenue milestones for each project

• Perform risk management to minimize project risks and understand steps to mitigate proactively

• Lead and guide the work of skill specific technical staff

• Monitor progress to ensure deadlines, standards, and cost targets are met

• Identify changes to the project scope and schedule using appropriate verification techniques

• Successfully communicate with CTO/CIO level executives on projects and can articulate highly technical subject matter to non-technical individuals

• Create and maintain comprehensive project documentation \

• Enhance department and organization by accepting ownership for various internal projects Minimum Education: Bachelor Degree

Commercial Job Title: Service Desk Level II Minimum/General Experience: 5 Years Functional Responsibility: • Proven ability to learn new systems as required to effectively support customer needs

• Team-oriented and able to work in a fast-paced environment

• Exhibit quick-response customer support and work with clients over the phone to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues.

• Excellent communication skills

• Customer Service skills, including a positive attitude and ability to instill confidence in customers

• Proactive follow-up, effective problem resolution, and end-to-end ownership of the problems is required Minimum Education: Bachelor Degree

Commercial Job Title: Service Desk Manager Minimum/General Experience: 5 Years Functional Responsibility: • Supervise the Service Desk support staff by defining and establishing schedules, setting priorities, providing support/direction and dealing with administrative issues as needed

• Gather and analyze metrics to benchmark the Service Desk workload/performance and identify trends in call center issues

• Promote excellent customer service, effective response times and provide expert insights into general support issues

• Enforce quality of service guidelines for dealing with customers, completing services, and overall customers’ satisfaction

• Train Service Desk staff on operational procedures and troubleshooting techniques

• Provide training on new hardware and/or software applications as requested

• Provide deep functional and technical application expertise

• Work with end-users and providers to minimize impact when production applications fail.

Minimum Education: Bachelor Degree

Commercial Job Title: Subject Matter Expert Minimum/General Experience: 7 Years Functional Responsibility: • Acts as the subject matter expert for specific areas of interest for the agency

• Provide strategic guidance to business and technical points of contact

• Must have excellent executive-level written and verbal communication skills and work independently with minimal oversight, while providing hands-on review, analysis, and program support.

• Demonstrated experience with providing research, analysis, facilitation, and technical support to assist with revising and/or developing targeted policy, guidance, and standard operating procedures organization Minimum Education: Bachelor Degree

Commercial Job Title: System Architect Level I Minimum/General Experience: 2 Years Functional Responsibility: • Ensure that proposed and existing systems architectures are aligned with the customer’s goals and objectives

• Provide architectural expertise, direction and assistance to systems analysts, systems engineers, other systems architects, and software development teams

• Develop, document and communicate plans for investing in systems architecture, including analysis of cost reduction opportunities

• Conduct research on emerging technologies in support of systems development efforts and recommend technologies that will increase cost effectiveness and systems flexibility Minimum Education: Bachelor Degree

Commercial Job Title: System Architect Level II Minimum/General Experience: 5 Years Functional Responsibility: • Experienced in healthcare domain that includes provider, healthcare, health data exchange, Medicaid and Medicare Electronic Health Record (EHR) Incentive Programs etc.

• Experienced in health science domain that includes clinical research, bio informatics, and epidemiology are preferred.

• Ensure that proposed and existing systems architectures are aligned with the customer’s goals and objectives

• Provide architectural expertise, direction and assistance to systems analysts, systems engineers, other systems architects, and software development teams

• Develop, document and communicate plans for investing in systems architecture, including analysis of cost reduction opportunities

• Conduct research on emerging technologies in support of systems development efforts and recommend technologies that will increase cost effectiveness and systems flexibility

• Document the customer’s existing systems architecture and technology portfolio, and make recommendations for improvements and/or alternatives

• Review new and existing systems design projects and procurement or outsourcing plans for compliance with standards and architectural plans

• Negotiate and administer vendor, outsourcer and consultant contracts and service agreements Minimum Education: Bachelor Degree

Commercial Job Title: System Architect Level III Minimum/General Experience: 7 Years Functional Responsibility: • Experienced in healthcare domain that includes provider, healthcare, health data exchange, Medicaid and Medicare Electronic Health Record (EHR) Incentive Programs etc.

• Experienced in health science domain that includes clinical research, bio informatics, and epidemiology are preferred.

• Ensure that proposed and existing systems architectures are aligned with the customer’s goals and objectives

• Provide architectural expertise, direction and assistance to systems analysts, systems engineers, other systems architects, and software development teams

• Develop, document and communicate plans for investing in systems architecture, including analysis of cost reduction opportunities

• Conduct research on emerging technologies in support of systems development efforts and recommend technologies that will increase cost effectiveness and systems flexibility

• Document the customer’s existing systems architecture and technology portfolio, and make recommendations for improvements and/or alternatives

• Review new and existing systems design projects and procurement or outsourcing plans for compliance with standards and architectural plans

• Negotiate and administer vendor, outsourcer and consultant contracts and service agreements

• Model the customer’s IT Enterprise and systems processes based on findings through use case scenarios, workflow diagrams, and data models Develop and execute test plans to check infrastructure and systems technical performance, report on findings, and make recommendations for improvement Minimum Education: Bachelor Degree

Commercial Job Title: Tester Level I Minimum/General Experience: 2 Years Functional Responsibility: • Execute software test plans to identify software problems and their causes

• Develop, test, document, and support automated test development tool interfaces using approved tool suites

• Creates and tracks defects

• Creates defect reports and proper status updates

• Creates and maintains traceability matrices between test cases and requirements Minimum Education: Bachelor Degree

Commercial Job Title: Tester Level II Minimum/General Experience: 5 Years Functional Responsibility: • Develop and execute software test plans to identify software problems and their causes

• Design, develop, test, document, and support automated test development tool interfaces using approved tool suites

• Creates User Acceptance Test (UAT) Plans and test cases

• Supports Automation of Test Cases for regression testing

• Conducts usability and 508 testing

• Coordinates and supports UAT

• Supports analysis of requirements

• Produces high quality documentation

• Collects test metrics and perform test metrics analysis Minimum Education: Bachelor Degree

Commercial Job Title: User Interface Developer Minimum/General Experience: 7 Years Functional Responsibility: • Design and develop custom graphics

• Responsible for designing the user interface and overall customer experience for agency websites and solutions, including overall navigation flow, layout of specific pages, and creation of individual graphic elements

• Make recommendation to the information systems manager regarding design issues.

Minimum Education: Bachelor Degree

Commercial Job Title: Business Analyst Level III Minimum/General Experience:

Functional Responsibility: • Determines cost of operations by establishing standard key performance indicators by departments, by divisions, and by events; collecting operational data.

• Conduct monthly variance analysis by providing financial analytics by departments, by division, and by events.

• Guides cost analysis process by establishing and enforcing policies and procedures; providing trends and forecasts; explaining processes and techniques; recommending actions.

• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.

• Reconciles transactions by comparing and correcting data.

• Work closely with IT to maintain database integrity by entering, verifying, and backing up data.

• Recommends actions by analyzing and interpreting data and making comparative analyses; studying proposed changes in methods and materials. Maintains compliance with company policies, practices and procedures.

• Participates in proactive efforts to achieve departmental and company goals. Works effectively and communicates clearly with other employees.

• Handles changing deadlines and priorities.

• Reviews work for accuracy, completeness and proper authority.

Minimum Education: Bachelor Degree

Commercial Job Title: Configuration Management Specialist Minimum/General Experience: 2 Years Functional Responsibility: • Designs and establishes configuration management documentation for IT systems/solutions.

• Authorizes the release of drawings, and software configuration changes specified by management and other functional groups.

• Manages and creates provisions for configuration identification, change control, and configuration audits in addition to regulating the change process, validating changes, and incorporating product documents and related software.

Minimum Education: Bachelor Degree

Commercial Job Title: Cyber Analyst Level I Minimum/General Experience: 2 Years Functional Responsibility: • Performs system monitoring and analysis support for the detection of cyber incidents and provides recommendations on how to correct findings.

• Conducts or supports the analysis of policies and configurations for compliance and overall security.

• May assist with the 7-step RMF process including recommending RMF security controls to protect information, systems, and processes.

• Experience collecting intrusion artifacts; analyzing findings to create mitigation strategies; and correlating data to identify attack method and vulnerabilities exploited.

Minimum Education: Bachelor Degree

Commercial Job Title: Cyber Analyst Level II Minimum/General Experience: 5 Years Functional Responsibility: • Performs system monitoring and analysis support for the detection of cyber incidents and provides recommendations on how to correct findings.

• Conducts or supports the analysis of policies and configurations for compliance and overall security.

• May assist with the 7-step RMF process including recommending RMF security controls to protect information, systems, and processes.

• Experience collecting intrusion artifacts; analyzing findings to create mitigation strategies; and correlating data to identify attack method and vulnerabilities exploited.

Minimum Education: Bachelor Degree

Commercial Job Title: Database Management Specialist- Level III Minimum/General Experience: 7 Years Functional Responsibility: • Produces and maintains data management plans, data dictionaries, and database design documents.

• Collaborates in an interdisciplinary environment with system and network engineers, software developers, and information security specialists to design and implement data management solutions that meet system requirements

• Perform day to day database development efforts Minimum Education: Bachelor Degree

Commercial Job Title: DBA Level I Minimum/General Experience: 2 Years Functional Responsibility: • Provides DBA expertise to design, plan and execute IT or communications solutions to identified problems and assigned tasks.

• Accomplishes program activities designed to provide technology that ensures effective and economical support of databases.

• Assists in technical studies critical to support functions, utilizing system and database techniques for analysis or simulation.

• Assists in the planning, direction and coordination of work activity for technical staff involved in structured analysis, design, programming and testing of various integrated systems.

• Assists in providing business re-engineering services, security engineering, independent validation and verification, cost/performance trade-off studies and facility engineering and planning to clients as requested.

Minimum Education: Bachelor Degree

Commercial Job Title: DBA Level II Minimum/General Experience: 5 Years Functional Responsibility: • Provides DBA expertise to design, plan and execute IT or communications solutions to identified problems and assigned tasks.

• Accomplishes program activities designed to provide technology that ensures effective and economical support of databases.

• Assists in technical studies critical to support functions, utilizing system and database techniques for analysis or simulation.

• Assists in the planning, direction and coordination of work activity for technical staff involved in structured analysis, design, programming and testing of various integrated systems.

• Assists in providing business re-engineering services, security engineering, independent validation and verification, cost/performance trade-off studies and facility engineering and planning to clients as requested.

Minimum Education: Bachelor Degree

Commercial Job Title: DBA Level III Minimum/General Experience: 7 Years Functional Responsibility: • Provides DBA expertise to design, plan and execute IT or communications solutions to identified problems and assigned tasks.

• Accomplishes program activities designed to provide technology that ensures effective and economical support of databases.

• Assists in technical studies critical to support functions, utilizing system and database techniques for analysis or simulation.

• Assists in the planning, direction and coordination of work activity for technical staff involved in structured analysis, design, programming and testing of various integrated systems.

• Assists in providing business re-engineering services, security engineering, independent validation and verification, cost/performance trade-off studies and facility engineering and planning to clients as requested.

Minimum Education: Bachelor Degree

Commercial Job Title: Developer Level I Minimum/General Experience: 2 Years Functional Responsibility: • Provides subject matter expertise in the development of databases and provides customers with and advanced level of knowledge of database and software development/scripting technologies.

• Implements database designs. Implements database interfaces with other systems including scripting and query development.

• Assesses impacts of changes in the overall information technology environment on databases and provides recommendations.

• Expertise with middleware and application programming interfaces (APIs).

• Expertise with object-oriented application programing, graphical user interfaces, object-oriented design, and integration of commercial off-the-shelf software (COTS).

Minimum Education: Bachelor Degree

Commercial Job Title: Developer Level II Minimum/General Experience: 5 Years Functional Responsibility: • Provides subject matter expertise in the development of databases and provides customers with and advanced level of knowledge of database and software development/scripting technologies.

• Implements database designs. Implements database interfaces with other systems including scripting and query development.

• Assesses impacts of changes in the overall information technology environment on databases and provides recommendations.

• Expertise with middleware and application programming interfaces (APIs).

• Expertise with object-oriented application programing, graphical user interfaces, object-oriented design, and integration of commercial off-the-shelf software (COTS).

Minimum Education: Bachelor Degree

Commercial Job Title: Developer Level III Minimum/General Experience: 7 Years Functional Responsibility: • Provides subject matter expertise in the development of databases and provides customers with and advanced level of knowledge of database and software development/scripting technologies.

• Implements database designs. Implements database interfaces with other systems including scripting and query development.

• Assesses impacts of changes in the overall information technology environment on databases and provides recommendations.

• Expertise with middleware and application programming interfaces (APIs).

• Expertise with object-oriented application programing, graphical user interfaces, object-oriented design, and integration of commercial off-the-shelf software (COTS).

Minimum Education: Bachelor Degree

Commercial Job Title: Developer Level IV Minimum/General Experience: 10 Years Functional Responsibility: • Provides subject matter expertise in the development of databases and provides customers with and advanced level of knowledge of database and software development/scripting technologies.

• Implements database designs. Implements database interfaces with other systems including scripting and query development.

• Assesses impacts of changes in the overall information technology environment on databases and provides recommendations.

• Expertise with middleware and application programming interfaces (APIs).

• Expertise with object-oriented application programing, graphical user interfaces, object-oriented design, and integration of commercial off-the-shelf software (COTS).

Minimum Education: Bachelor Degree

Commercial Job Title: Instructional Designer Minimum/General Experience: 2 Years Functional Responsibility: • Designs and develops state-of-the-art IT training and training materials.

• Selects IT objectives and develop recommendations for the most appropriate method to conduct training.

• Performs IT course design and development to include authoring Software.

• Applies Instructional Systems Design (ISD) process and the Systems Approach to Training (SAT).

• Applies distance learning procedures and course design, to include educational and training technology.

Minimum Education: Bachelor Degree

Commercial Job Title: Platform Consultant Level III Minimum/General Experience: 5 Years Functional Responsibility: • Specializes in various cloud platforms.

• Provides the necessary technical knowledge to make the transition to the cloud a smooth experience for organizations.

• An expert that designs, architects, builds, migrates, and manages workloads and applications.

• Possesses expertise in DevOps, Security, Architectural design, and Migration services.

Minimum Education: Bachelor Degree

Commercial Job Title: Platform Consultant Level IV Minimum/General Experience: 7 Years Functional Responsibility: • Specializes in various cloud platforms.

• Provides the necessary technical knowledge to make the transition to the cloud a smooth experience for organizations.

• An expert that designs, architects, builds, migrates, and manages workloads and applications.

• Possesses expertise in DevOps, Security, Architectural design, and Migration services.

Minimum Education: Bachelor Degree

Commercial Job Title: Programmer Level I Minimum/General Experience: 2 Years Functional Responsibility: • Designs and codes applications solving business issues; upgrade and offer patches to existing computer programs.

• Develops diagrams and flow charts on computer operation process.

• Develops, tests and analyzes programming applications

• Develops technical documentation.

• Determines, develops and documents software specifications throughout production lifecycle.

• Analyzes and rectifies software errors and present precise status reports on time. •

• Build and develop applications using computer languages such as XTML, JAVA, ABAP, Visual Basic and C++.

Minimum Education: Bachelor Degree

Commercial Job Title: Programmer Level II Minimum/General Experience: 5 Years Functional Responsibility: • Designs and codes applications solving business issues; upgrade and offer patches to existing computer programs.

• Develops diagrams and flow charts on computer operation process.

• Develops, tests and analyzes programming applications

• Develops technical documentation.

• Determines, develops and documents software specifications throughout production lifecycle.

• Analyzes and rectifies software errors and present precise status reports on time. •

• Build and develop applications using computer languages such as XTML, JAVA, ABAP, Visual Basic and C++.

Minimum Education: Bachelor Degree

Commercial Job Title: Programmer Level III Minimum/General Experience: 7 Years Functional Responsibility: • Designs and codes applications solving business issues; upgrade and offer patches to existing computer programs.

• Develops diagrams and flow charts on computer operation process.

• Develops, tests and analyzes programming applications

• Develops technical documentation.

• Determines, develops and documents software specifications throughout production lifecycle.

• Analyzes and rectifies software errors and present precise status reports on time. •

• Build and develop applications using computer languages such as XTML, JAVA, ABAP, Visual Basic and C++.

Minimum Education: Bachelor Degree

Commercial Job Title: Programmer Level IV Minimum/General Experience: 2 Years Functional Responsibility: • Designs and codes applications solving business issues; upgrade and offer patches to existing computer programs.

• Develops diagrams and flow charts on computer operation process.

• Develops, tests and analyzes programming applications

• Develops technical documentation.

• Determines, develops and documents software specifications throughout production lifecycle.

• Analyzes and rectifies software errors and present precise status reports on time. •

• Build and develop applications using computer languages such as XTML, JAVA, ABAP, Visual Basic and C++.

Minimum Education: Bachelor Degree

Commercial Job Title: Security Engineer Minimum/General Experience: 2 Years Functional Responsibility: • Provides leadership and security systems engineering expertise to design, plan and execute IT, security, data base or communications solutions to…