MAS - Tellenger, Inc. - 47QTCA18D0080

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On‐line access to contract ordering information, terms and conditions, up‐to‐date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu‐driven database system. The INTERNET address for

GSA Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule (MAS) Category F, Information Technology (IT)

Subcategories:

F03. IT Services

Special Item No. 54151S Information Technology Professional Services FSC/PSC Code DA01 Business Application/Application Development Support Services (Labor)

F04. IT Software

Special Item No. 511210 Software Licenses (Term and Perpetual) FSC/PSC Code 7A21 Business Application Software (Perpetual License Software)

Special Item No. 54151 Software Maintenance Services FSC/PSC Code DA01 Business Application/Application Development Support Services (Labor)

Special Item No. OLM Order‐Level Materials

Contract Number: 47QTCA18D0080

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Contract Period: 03/06/2023 thru 03/05/2028 (Option I)

Price list current through Modification/ Supplement No.: PO‐0004 dated 02/22/2023.

12015 LEE JACKSON MEMORIAL HIGHWAY, SUITE 210 FAIRFAX, VIRGINIA 22033

Telephone: (703) 383‐3000 Fax: (703) 293‐7979 Internet: www.Tellenger.com

UEI: WF3QHLVJPDK1

Business Size: Small Business http://www.wavedancer.com/

Contract No. 47QTCA18D0080 03/06/2023 – 03/05/2028

Telephone: (703) 383-3000 FAX: (703) 293-7979 www.tellenger.com

CUSTOMER INFORMATION

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs):

54151S Information Technology Professional Services (pages 6‐24) 511210 Software Licenses (pages 25‐32) 54151 Software Maintenance Services (pages 25‐32)

1b. LOWEST PRICE MODEL NUMBER AND PRICE FOR EACH AWARDED SIN Not applicable.

1c. HOURLY RATES: DESCRIPTION OF COMMERCIAL JOB TITLES, EXPERIENCE, FUNCTIONAL RESPONSIBILITY

AND EDUCATION:

See pages 10 through 24.

2. MAXIMUM ORDER:

SIN 54151S $500,000

SIN 511210 $500,000

SIN 54151 $500,000

3. MINIMUM ORDER:

All SINs $100

4. GEOGRAPHIC COVERAGE (DELIVERY AREA):

Domestic delivery is delivery within the 48 contiguous states, the Alaska, Hawaii, Puerto Rico, Washington, DC and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

5. POINT(S) OF PRODUCTION:

Fairfax, Virginia, United States of America

6. DISCOUNT FROM LIST PRICES OR STATEMENT OF NET PRICE:

GSA Net Prices can be found in Pricing Matrixes (below). Negotiated discounts have been applied and the Industrial Funding Fee has been added.

7. QUANTITY DISCOUNTS:

None.

8. PROMPT PAYMENT TERMS

9. FOREIGN ITEMS:

10a. TIME OF DELIVERY:

Negotiated with the Ordering Activities at the Task Order level.

10b. EXPEDITED DELIVERY:

Negotiated with the Ordering Activities at the Task Order level.

10c. OVERNIGHT AND 2‐DAY DELIVERY:

Ordering Activities should contact the Contractor for overnight and 2‐day rates.

http://www.tellenger.com/

10d. URGENT REQUIREMENTS:

Ordering Activities are encouraged to contact the Contractor for the purpose of requesting accelerated delivery.

11. F.O.B. POINT:

Destination

12a. ORDERING ADDRESS:

Tellenger, Inc.

12015 Lee Jackson Memorial Highway, Suite 210 Fairfax, Virginia 22033

12b. ORDERING PROCEDURES For supplies or services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405‐3.

13. PAYMENT ADDRESS(ES):

Tellenger, Inc.

ATTN: Accounts Receivable 12015 Lee Jackson Memorial Highway, Suite 210 Fairfax, Virginia 22033

14. WARRANTY PROVISION:

SIN 54151S Contractor’s best effort.

SIN 511210 Manufacturer’s 90‐day Limited Warranty and Virus Warranty SIN 54151 Manufacturer’s 90‐day Limited Warranty and Virus Warranty

15. EXPORT PACKAGING CHARGES:

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE):

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE):

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS FROM

LIST PRICES (IF APPLICABLE):

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE):

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE):

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE):

21. PREVENTIVE MAINTENANCE (IF APPLICABLE):

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g., RECYCLED CONTENT, ENERGY EFFICIENCY, AND/OR REDUCED POLLUTANTS):

22b. SECTION 508 COMPLIANCE INFORMATION on Electronic and Information Technology (EIT) supplies and services offered in this contract are available at the following website address (URL): www.infoa.com.

The EIT standards can be found at: www.Section508.gov/.

23. UNIQUE ENTITY IDENTIFIER (UEI) NUMBER:

WF3QHLVJPDK1

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM) DATABASE:

Contractor has an active registration in the System for Award Management (SAM) Database.

http://www.tellenger.com/ http://www.infoa.com/ http://www.section508.gov/

F03 IT SERVICES: TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S) _____________________________________________________________ 6

GSA DESCRIPTIONS – AWARDED LABOR CATEGORIES ____________________________________________ 9

GSA OFFERED PRICING ____________________________________________________________________ 24

F04 IT SOFTWARE: TERMS AND CONDITIONS APPLICABLE TO TERM SOFTWARE LICENSES (SPECIAL ITEM NUMBER 511210), PERPETUAL SOFTWARE LICENSES (SPECIAL ITEM NUMBER 511210) AND MAINTENANCE AS A SERVICE (SPECIAL ITEM

NUMBER 54151) OF GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY SOFTWARE 25

GSA PRODUCT DESCRIPTIONS 29

GSA OFFERED PRICING 32

USA COMMITMENT TO PROMOTE SMALL BUSINESS PARTICIPATION PROCUREMENT PROGRAMS 34

BEST VALUE BLANKET PURCHASE AGREEMENT FEDERAL SUPPLY SCHEDULE _________________________ 35

BASIC GUIDELINES FOR USING “CONTRACTOR TEAM ARRANGEMENTS” _____________________________ 38

****NOTE: All non‐professional labor categories must be incidental to, and used solely to support professional services, and cannot be purchased separately. Further, non‐professional labor categories shall be offered under SIN 132 100 only.

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I‐FSS‐60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232‐19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

F03 IT SERVICES:

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY

(IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S)

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP‐WORK ORDER (FAR 52.242‐15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop‐work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop‐work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either‐

(1) Cancel the stop‐work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop‐work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if‐

(1) The stop‐work order results in an increase in the time required for, or in the Contractor’s cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop‐work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop‐work order in arriving at the termination settlement.

(d) If a stop‐work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop‐work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212‐4 CONTRACT TERMS AND CONDITIONS‐‐COMMERCIAL ITEMS (MAR 2009) (DEVIATION 1 – FEB 2007) for Firm‐Fixed Price orders and FAR 52.212‐4 CONTRACT TERMS AND CONDITIONS‐COMMERCIAL ITEMS (MAR 2009) (ALTERNATE 1 – OCT 2008) (DEVIATION 1 – FEB 2007) applies to Time‐and‐Materials and Labor‐Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227‐14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm‐fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time‐and‐materials orders, the Payments under Time‐and‐Materials and Labor‐Hour Contracts at FAR 52.212‐4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time‐and‐materials orders placed under this contract. For labor‐hour orders, the Payment under Time‐and‐Materials and Labor‐Hour Contracts at FAR 52.212‐4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor‐hour orders placed under this contract. 52.216‐31 (Feb 2007) Time‐and‐Materials/Labor‐Hour Proposal Requirements ‐ Commercial Item Acquisition As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time‐and‐Materials or Labor‐Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by‐

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RÉSUMÉS

Résumés shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

16.1 IT Professional Services

a. The Contractor shall provide a description of each type of IT Service offered under Special Item Numbers 54151S IT Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

16.2. GSA DESCRIPTIONS – Awarded Labor Categories

Minimum/General Experience:

10 years

Functional Responsibility:

Serves as the project manager for the analysis, design, development, implementation, support of IT applications including customer requirements and customer satisfaction. Develops a project plan for the team and performs day‐to‐day management of assigned tasking that may involve teams of data processing and other information systems/ management professionals involved in analyzing, designing, integrating, testing, documenting, converting, extending, and implementing automated information technology and telecommunications systems. Organizes, directs, and coordinates the planning and production of all activities associated with assigned projects. Monitors and tracks the progress of each team’s work and report on prioritization, delivery status and issues/ escalations. Facilitates project issue resolution. Develops and updates metrics on the performance of the team members individually and as a group and provide feedback to the team and upper management based on these indicators. Communicates regularly with customers, internal staff and other affected stakeholders, as appropriate, to ensure the delivery of high quality services and/or products that meet the client requirements.

Minimum Education:

Bachelor’s degree in computer science or a related discipline, or equivalent experience.

Awarded GSA Pricing Labor Category Title GSA Price

Project Manager II $180.41

5 years

Functional Responsibility:

Serves as the project manager for the analysis, design, development, implementation, support of IT applications including customer requirements and customer satisfaction. Develops a project plan for the team and performs day‐to‐day management of assigned tasking that may involve teams of data processing and other information systems/ management professionals involved in analyzing, designing, integrating, testing, documenting, converting, extending, and implementing automated information technology and telecommunications systems. Organizes, directs, and coordinates the planning and production of all activities associated with assigned projects. Monitors and tracks the progress of each team’s work and report on prioritization, delivery status and issues/ escalations. Facilitates project issue resolution. Develops and updates metrics on the performance of the team members individually and as a group and provide feedback to the team and upper management based on these indicators. Communicates regularly with customers, internal staff and other affected stakeholders, as appropriate, to ensure the delivery of high quality services and/or products that meet the client requirements.

Minimum Education:

Bachelor’s degree in computer science or a related discipline, or equivalent experience.

Awarded GSA Pricing Labor Category Title GSA Price

Project Manager I $134.71

Project Manager II

Project Manager I

Defines and directs technical specification and tasks to be performed by team members, defines target dates of tasks and subtasks. Provides guidance and assistance in coordinating output and ensuring the technical adequacy of the end product.

Communicates directly with customers, program managers, and/or project managers, as required.

Minimum Education:

Bachelor’s degree in computer science or a related discipline, or equivalent experience.

Awarded GSA Pricing

Team Leader $125.48

Specialized knowledge collaborating either with development teams or other teams performing technology refresh implementations, migrations, or system updates. Minimum of three full system development life cycle implementations and demonstrated understanding of tool based modernization, including code analysis, code conversion and automated testing tools. Responsible for leading a core group in modernizing legacy applications to new platforms such as Java, .Net, or mid‐ tier COBOL environments. Demonstrated experience executing the SDLC against large systems implementations. At least three years of performing conceptual and technical designs, including the use of object‐oriented analysis and design techniques

Experience or passion for implementing cloud solutions such as Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform. Experience of DevOps practices and tools and understanding of user experience, user centered design and responsive web design. Experience with application or core modernization – either through the use of custom‐built tools or COTS products. Experience working with mainframe technologies (COBOL, NATURAL, PL/1, VSAM, JCL, ADABASE), either as a programmer or manager of teams who work with these languages. Experience with Testing across all phases: System, Integration, and Performance Testing and experience with requirements traceability

Minimum Education:

Bachelor’s degree in Computer Science or a related discipline, or equivalent experience. Associates’ degree or certification in specialized computer training and ten years pertinent experience in lieu of a degree.

Business Process Reengineering Consultant III $130.16

Team Leader

Business Process Reengineering Consultant III

Business Process Reengineering Consultant II

Telephone: (703) 383-3000 FAX: (703) 293-7979 www.Tellenger.com

7 years

Specialized knowledge collaborating either with development teams or other teams performing technology refresh implementations, migrations, or system updates. Minimum of two full system development life cycle implementations and demonstrated understanding of tool based modernization, including code analysis, code conversion and automated testing tools. Experience in modernizing legacy applications to new platforms such as Java, .Net, or mid‐tier COBOL environments.

Demonstrated experience executing the SDLC against large systems implementations. At least two years of performing conceptual and technical designs, including the use of object‐oriented analysis and design techniques

Experience or passion for implementing cloud solutions such as Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform. Experience of DevOps practices and tools and understanding of user experience, user centered design and responsive web design. Experience with application or core modernization – either through the use of custom‐ built tools or COTS products. Experience working with mainframe technologies (COBOL, NATURAL, PL/1, VSAM, JCL, ADABASE), either as a programmer or manager of teams who work with these languages. Experience with Testing across all phases: System, Integration, and Performance Testing and experience with requirements traceability.

Bachelor’s degree in Computer Science or a related discipline, or equivalent experience. Associates’ degree or certification in specialized computer training and seven years pertinent experience in lieu of a degree.

Business Process Reengineering Consultant II $123.64

4 years

Specialized knowledge collaborating either with development teams or other teams performing technology refresh implementations, migrations, or system updates. Minimum of one full system development life cycle implementations and demonstrated understanding of tool based modernization, including code analysis, code conversion and automated testing tools. Experience in modernizing legacy applications to new platforms such as Java, .Net, or mid‐tier COBOL environments.

Demonstrated experience executing the SDLC against large systems implementations. At least one year of performing conceptual and technical designs, including the use of object‐oriented analysis and design techniques

Experience or passion for implementing cloud solutions such as Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform. Experience of DevOps practices and tools and understanding of user experience, user centered design and responsive web design. Experience with application or core modernization – either through the use of custom‐ built tools or COTS products. Experience working with mainframe technologies as a programmer. Experience with Testing across all phases: System, Integration, and Performance Testing and experience with requirements traceability.

Minimum Education:

Bachelor’s degree in Computer Science or a related discipline, or equivalent experience. Associates’ degree or certification in specialized computer training and four years pertinent experience in lieu of a degree.

Awarded GSA Pricing

Business Process Reengineering Consultant I $102.38

Responsible for all phases of database administration including database management systems; backup and recovery;

database optimization; trouble shooting; database design and analysis, operating systems software; and internal and data manipulation languages. Works as part of a team, to execute various database projects. Work may involve the development and maintenance of database software, as well as problem resolution. Formulates and implements policies and procedures pertaining to database management, physical design, security, maintenance, and utilization. Works directly with data base end‐users, providing advice as to procedures, technical problems, priorities, and methodologies. Knowledgeable of design issues for interfacing front‐end servers to databases and familiarity with database related collaboration tools.

Database Administrator $96.22

Business Process Reengineering Consultant I

Database Administrator

Performs feasibility studies, logic design, and system flowcharts, analysis of input/output flow, hardware study, forms layout, and detailed flowcharting. Leads implementation of overall system design as generated by project manager. Estimates personnel requirements, distributes programming tasks, and prepares implementation schedule. Codes and develops software in more than one programming language and operating system as required. Implements file design, storage estimation and allocation, actual coding error removal, logic optimization, system re‐evaluation, and on‐line testing. After user approval, makes final corrections and program and run‐time documentation. Implements scientific and/or engineering computer applications that are mathematical in nature or support specific systems (e.g., communications, graphics, data base, or operational system interface).

Programmer Analyst II $107.37

3 years

Performs feasibility studies, logic design, and system flowcharts, analysis of input/output flow, hardware study, forms layout, and detailed flowcharting. Leads implementation of overall system design as generated by project manager. Estimates personnel requirements, distributes programming tasks, and prepares implementation schedule. Codes and develops software in more than one programming language and operating system as required. Implements file design, storage estimation and allocation, actual coding error removal, logic optimization, system re‐evaluation, and on‐line testing. After user approval, makes final corrections and program and run‐time documentation. Implements scientific and/or engineering computer applications that are mathematical in nature or support specific systems (e.g., communications, graphics, database, or operational system interface).

Programmer Analyst I $97.20

Programmer Analyst II

Programmer Analyst I

2 years

Works closely with senior engineers and technical leads, as well as must be able to work independently on projects maintaining activities in both a test and production environment. Codes and develops software in multiple programming languages and operating systems. Codes, tests, and debugs software modules consisting of multiple routines or procedures.

Works from system specifications such as data flow diagrams or program design language (PDL). Generates own flowcharts or PDL for individual module implementation as required by supervisor. Assists programming staff with runtime error resolution and debugging tasks as required. Installs and maintains universal software libraries. Creates and installs executive procedures to aid in system implementation. Codes, tests, and debugs application source code and documents programs.

Minimum Education:

Bachelor’s degree in computer science or a related discipline, or equivalent experience. Associate’s degree or certification in specialized computer training and five years pertinent experience in lieu of a degree.

Awarded GSA Pricing

Programmer $81.79

Supports the test activities of the test team. Review requirements, specifications and documentation to gain a thorough understanding of the programs and processes to be verified from IAI clients. Ensure the quality of the software is provided for release to production by creating and modifying software test scenarios and test scripts, execution of software test scripts, analysis of test results and the reporting of quality issues. Coordinate with system developers to communicate test results and resolve defects. Identifies software issues, enters data in defect management systems or otherwise communicates issues to management. Creates testing metrics for project management in order to assess stability and status of all testing activities. Requires background in use of automated test tools and development of automated test procedures and/or scripts. Creates error handling procedures and ensures that best programming practices are used.

Bachelor’s degree in computer science or a related technical discipline, or equivalent experience.

Quality Assurance / Test Engineer $93.72

Programmer

Quality Assurance / Test Engineer

Functional Responsibility:

Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards. Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. Secures network system by establishing and enforcing policies; defining and monitoring access. Accomplishes information systems and organization mission by completing related results as needed. Reporting network operational status by gathering, prioritizing information; managing projects. Install computer networks such as local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems. Install server hardware and software infrastructure. Set up user accounts and passwords. Monitor network usage and security. Manage email, spam, and virus protection. Ensure networks are running smoothly. Troubleshoot and restore systems after crashes. Undertake routine preventative measures and implement, maintain and monitor network security. Supervise help desk technicians. Ensure systems comply with industry standards. Support administration of servers and server clusters. Manage system back up.

Document network problems. Support network and computing infrastructure. Install and maintain network services, equipment, and various devices. Oversee software security.

Minimum Education:

Bachelor’s degree in Computer Science or a related discipline, or equivalent experience.

Awarded GSA Pricing

Network Engineer III $123.85

Functional Responsibility:

Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards. Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. Secures network system by establishing and enforcing policies; defining and monitoring access. Accomplishes information systems and organization mission by completing related results as needed. Reporting network operational status by gathering, prioritizing information; managing projects. Install computer networks such as local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems. Install server hardware and software infrastructure. Set up user accounts and passwords. Monitor network usage and security. Interfaces with help desk tasks when needed. Manage email, spam, and virus protection. Ensure networks are running smoothly. Troubleshoot and restore systems after crashes. Undertake routine preventative measures and implement, maintain and monitor network security.

Ensure systems comply with industry standards. Support administration of servers and server clusters. Manage system back

up. Document network problems. Support network and computing infrastructure. Install and maintain network services, equipment, and various devices. Oversee software security.

Minimum Education:

Bachelor’s degree in Computer Science or a related discipline, or equivalent experience.

Awarded GSA Pricing Labor Category Title GSA Price

Network Engineer II $94.12

Network Engineer III

Network Engineer II

Understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc. Understands the issues involved in administering and maintaining corporate LAN’s/WAN.

Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards. Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. Secures network system by establishing and enforcing policies; defining and monitoring access. Re‐establishes passwords and generates new user ids as needed. Accomplishes information systems and organization mission by completing related results as needed. Reporting network operational status by gathering, prioritizing information; managing projects. Install server hardware and software infrastructure. Monitor network usage and security. Sets up work stations for training and assists with help desk tasks. Manage email, spam, and virus protection. Ensure networks are running smoothly. Undertake routine preventative measures and implement, maintain and monitor network security. Ensure systems comply with industry standards. Support administration of servers and server clusters. Manage system back up. Document network problems.

Support network and computing infrastructure. Install and maintain network services, equipment, and various devices.

Bachelor’s degree in Computer Science or a related discipline, or equivalent experience.

Awarded GSA Pricing

Network Engineer I $83.48

Functional Responsibility:

Serves as a subject matter expert to execute full life cycle software developments. Performs varied engineering activities relative to maintaining existing software applications (identifying and correcting defects), as well as the design, development, coding and documentation of new system or subsystem software. Works closely with company and client engineers to solve problems as a team employing where applicable industry‐leading data analytics, advanced software architecture, the latest web technologies and agile software development strategies and methods. Makes contributions and improvements to software applications where feasible and write well‐designed, testable code where appropriate. Provides operational, design, and integration support for client owned applications, subsystems and new software developments and enhancements.

Position requires strong oral and written communication skills and the ability to coordinate with clients on a daily basis.

Creates technical specifications and test plans; support standards development, management, and conformance; and provide issue escalation and resolution as well as timely execution of deadlines. Project management leadership or support skills are required, including familiarity with project management tools.

Minimum Education:

Bachelor’s degree or equivalent experience.

Awarded GSA Pricing Labor Category Title GSA Price

Software Engineer $150.35

Network Engineer I

Software Engineer

Performs varied engineering activities relative to maintaining existing software applications (identifying and correcting defects), as well as the design, development, coding and documentation of new system or subsystem software. Works closely with company and client engineers to solve problems as a team employing where applicable industry‐leading data analytics, advanced software architecture, the latest web technologies and agile software development strategies and methods. Makes contributions and improvements to software applications where feasible and write well‐designed, testable code where appropriate. Provides operational, design, and integration support for client owned applications, subsystems and new software developments and enhancements. Position requires strong oral and written communication skills and the ability to coordinate with clients on a daily basis. Creates technical specifications and test plans; support standards development, management, and conformance; and provide issue escalation and resolution as well as timely execution of deadlines. Project management leadership or support skills are required, including familiarity with project management tools.

Minimum Education:

Bachelor’s degree or equivalent experience

Awarded GSA Pricing

Associate Software Engineer $120.28

Defines problems and analyzes and develops plans and requirements in a subject area for complex systems. Coordinates and manages preparation of analyses, evaluations, and recommendations for proper implementation of programs and system specifications in IS architecture, automation, telecommunications, networking, communication protocols, software, email, M&S, or data storage and retrieval, etc.

Subject Matter Expert II $139.53

Associate Software Engineer

Subject Matter Expert II

6 years

Defines problems and analyzes and develops plans and requirements in a subject area for complex systems. Coordinates and manages preparation of analyses, evaluations, and recommendations for proper implementation of programs and system specifications in IS architecture, automation, telecommunications, networking, communication protocols, software, email, M&S, or data storage and retrieval, etc.

Minimum Education:

Bachelor’s degree in computer science or a related discipline, or equivalent experience. Associate’s degree or certification in specialized computer training and six years pertinent experience in lieu of a degree.

Subject Matter Expert I $110.66

Carry out information systems design and management with a demonstrated ability to work on requirements that are moderately complex to analyze, plan, program, and implement. Utilize knowledgeable of analysis and design of business applications for complex large‐scale or mid‐tier computer systems, or LAN‐based systems, including experience in DBMS, and use of programming languages. Utilize knowledge of current storage and retrieval methods; systems analysis experience designing technical applications on computer systems; and demonstrated ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs. Conducts studies analyzing user requirements, inclusive of cost versus benefit considerations. Identifies alternate system approaches, develops recommendations, and documents findings. Coordinates activities and work assignments of project personnel, monitoring daily progress of work against schedule. Supervises the testing and implementation of basic computer systems. Assists in development of project plans and schedules. Develops inputs to general and detailed system design specifications and quality control documentation.

Bachelor’s degree in computer science or a related discipline, or equivalent experience. Associate’s degree or certification in specialized computer training and three years pertinent experience in lieu of a degree.

Systems Analyst II $98.15

Subject Matter Expert I

Systems Analyst II

Effectively carry out assigned tasks of a technical nature. Under general supervision and utilizing standardized techniques, design and program moderately complex IT software applications on small‐scale, mid‐tier or large‐scale computers (or LAN‐ based). Assists in analyzing user requirements and cost/benefit information. Assists in review of existing system; researches alternate systems and approaches, and documents findings. Acts as liaison in specified user areas; confers with users to define problems. Coordinates the testing and implementation of basic computer systems. Provides input to development of project plans and schedules and monitors project status.

Bachelor’s degree in computer science or a related discipline, or equivalent experience. Associate’s degree or certification in specialized computer training and two years’ pertinent experience in lieu of a degree.

Awarded GSA Pricing

Systems Analyst I $91.18

Travels to the customer site to analyze and enhance the IT systems used within the organization. Must be able to apply investigative skills with an ability to infer software and hardware dependencies as may be applicable.

Should be experienced with a combination of new and related older technical experience in the software development and application field directly related to their designated area of expertise. Performs interviews and collaborations with clients on technical issues using good oral and written communication skills, as well as performing research tasks as required. Provides technical, managerial, and administrative assistance for problem definition, analysis, requirements development and implementation, for complex to extremely complex systems in the subject matter area. Makes recommendations and advises on organization‐wide systems improvements, optimization or maintenance efforts, in the following representative areas: information systems architecture; networking and networks; telecommunications including legacy and high‐speed technologies, protocols, operations and management; automation including micro through mainframe hardware, computer languages, operating systems, database systems, security, decision support systems; risk management and electronic analysis, software including commercial software and software development, life‐cycle management; modeling and simulation; graphics; data management; etc.

IT Consultant IV $142.41

Systems Analyst I

IT Consultant IV

Travels to the customer site to analyze and enhance the IT systems used within the organization. Must be able to apply investigative skills with an ability to infer software and hardware dependencies as may be applicable.

Should be experienced with a combination of new and related older technical experience in the software development and application field directly related to their designated area of expertise. Performs interviews and collaborations with clients on technical issues using good oral and written communication skills, as well as performing research tasks as required. Provides technical, managerial, and administrative assistance for problem definition, analysis, requirements development and implementation, for complex to extremely complex systems in the subject matter area. Makes recommendations and advises on organization‐wide systems improvements, optimization or maintenance efforts, in the following representative areas: information systems architecture; networking and networks; telecommunications including legacy and high‐speed technologies, protocols, operations and management; automation including micro through mainframe hardware, computer languages, operating systems, database systems, security, decision support systems; risk management and electronic analysis, software including commercial software and software development, life‐cycle management; modeling and simulation; graphics; data management; etc.

IT Consultant III $115.47

Travels to the customer site to analyze and enhance the IT systems used within the organization. Must be able to apply investigative skills with an ability to infer software and hardware dependencies as may be applicable.

Should be experienced with a combination of new and related older technical experience in the software development and application field directly related to their designated area of expertise. Performs interviews and collaborations with clients on technical issues using good oral and written communication skills, as well as performing research tasks as required. Provides technical, managerial, and administrative assistance for problem definition, analysis, requirements development and implementation, for complex to extremely complex systems in the subject matter area. Makes recommendations and advises on organization‐wide systems improvements, optimization or maintenance efforts, in the following representative areas: information systems architecture; networking and networks; telecommunications including legacy and high‐speed technologies, protocols, operations and management; automation including micro through mainframe hardware, computer languages, operating systems, database systems, security, decision support systems; risk management and electronic analysis, software including commercial software and software development, life‐cycle management; modeling and simulation; graphics; data management; etc.

IT Consultant III

IT Consultant II

Bachelor’s degree in computer science or a related discipline, or Associate’s Degree plus equivalent experience.

Awarded GSA Pricing

IT Consultant II $107.37

Provides technical, managerial, and administrative direction for problem definition, analysis, and requirements development related to software engineering, applications programming, and software maintenance. Makes recommendations and advises on improvements, optimization and maintenance efforts. Experienced in software development, integration, methodologies, and languages. Analyzes user and/or systems requirements and design specifications. Tests and refines software to produce the desired end result. Prepares required documentation, including project plans, software program, and user documentation. Knowledgeable of state‐of‐the‐art technologies such as operating systems, communications software, education and training systems, database compilers, object technologies, and network and communications technologies.

Bachelor's degree and ten years experience (or equivalent combination of education and experience).

Awarded GSA Pricing

Software Consultant IV $204.47

Provides technical, managerial, and administrative direction for problem definition, analysis, and requirements development related to software engineering, applications programming, and software maintenance. Makes recommendations and advises on improvements, optimization and maintenance efforts. Experienced in software development, integration, methodologies, and languages. Analyzes user and/or systems requirements and design specifications. Tests and refines software to produce the desired end result. Prepares required documentation, including project plans, software program, and user documentation. Knowledgeable of state‐of‐the‐art technologies such as operating systems, communications software, education and training systems, database compilers, object technologies, and network and communications

Bachelor's degree and seven years experience (or equivalent combination of education and experience).

Awarded GSA Pricing Labor Category Title GSA Price

Software Consultant (Level III) $180.41

Software Consultant IV

Software Consultant III

Provides technical, managerial, and administrative direction for problem definition, analysis, and requirements development related to software engineering, applications programming, and software maintenance. Makes recommendations and advises on improvements, optimization and maintenance efforts. Experienced in software development, integration, methodologies, and languages. Analyzes user and/or systems requirements and design specifications. Tests and refines software to produce the desired end result. Prepares required documentation, including project plans, software program, and user documentation. Knowledgeable of state‐of‐the‐art technologies such as operating systems, communications software, education and training systems, database compilers, object technologies, and network and communications

Requires a Bachelor's degree and five years’ experience (or equivalent combination of education and experience).

Software Consultant (Level II) $142.41

Software Consultant II

Contract No. 47QTCA18D0080 03/06/2018 – 03/05/2023

16.3. PRICES FOR IT…