MAS - TQI Solutions, Inc. - 47QTCA18D007P

GENERAL SERVICES ADMINISTRATION

Federal Supply Service Authorized Federal Supply Schedule Price List

Online access to contract ordering information, terms and conditions, up to date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

Schedule Title: Multiple Award Schedule (MAS) Professional Services (Business Administrative Services &

For more information on ordering from Federal Supply Schedules click on FSS Schedules at GSA.gov.

TQI Solutions, Inc.

Company:

535 Independence Parkway, Suite 700 Chesapeake, VA 23320 Phone: (757) 204-4618 Fax: (757) 204-4628

Website: www.tqiinc.com https://www.gsaadvantage.gov Aimee Walker Sr. Contracts Manager

Contract Administrator:

contracts@tqiinc.com Phone: (757) 222-1436 Fax: (757) 204-4628

Business Size: TQI, Solutions, Inc. is a Service-Disabled Veteran-Owned Small Business (SDVOSB).

Customer Information 1a. Special Item Number(s):

541330ENG

Engineering Services Services include applying physical laws and principles of engineering in the design, development, and utilization of machines, materials, instruments, processes, and systems. Services may involve any of the following activities: provision of advice, concept development, requirements analysis, preparation of feasibility studies, preparation of preliminary and final plans and designs, provision of technical services during the construction or installation phase, inspection and evaluation of engineering projects, and related services.

541611

54151S

Information Technology IT Services Information Technology Professional Services IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

1b. Geographic considerations. Not Applicable.

1c. Starting on page five, TQI Solutions has provided a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services hereunder. TQI Solutions has provided the corresponding pricing list starting on page 32 for the option contract period (Years 6-10).

2. Maximum order:

3. Minimum order:

4. Geographic coverage (delivery area): Domestic

5. Point(s) of production: Same as company address

6. Discount from list prices or statement of net price: Prices shown are Net Prices (discounts applied)

7. Quantity discounts: None

8. Prompt payment terms: .25% Net 10 Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items: Not applicable

10a. Time of delivery: To Be Determined at the Task Order

10b. Expedited delivery: Not Applicable

10c. Overnight and 2 day delivery: Not Applicable

10d. Urgent Requirements: To Be Determined at the Task Order

11. F.O.B point(s): Destination

12a. Ordering address(es): Same as company address

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Same as company address

14. Warranty provision: Standard Commercial Warranty Terms & Conditions

15. Export packing charges: Not Applicable

16. Terms and conditions of rental, maintenance, and repair: Not Applicable

17. Terms and conditions of installation: Not Applicable 18a. Terms and conditions of repair parts: Not Applicable

18b. Terms and conditions for any other services: Not Applicable

19. List of service and distribution points: Not Applicable

20. List of participating dealers: Not Applicable

21. Preventive maintenance: Not Applicable

22a. Special attributes: Not Applicable

22b. Section 508 compliance: Not Applicable

23. Data Universal Number System (DUNS) number: 61-3434013

24. Notification regarding registration in System for Award Management (SAM) database: TQI Solutions, Inc. is registered and active in SAM. TQI Solutions, Inc’s registration is valid to 10 June 2023.

Labor Category Descriptions Experience and Education and Equivalency Information Years of industry relevant experience may be substituted for educational requirements and vice versa as follows:

· Two (2) years of experience in lieu of an Associate’s Degree

· Two (4) years of experience in lieu of a Bachelor’s Degree

· Six (6) years of experience in lieu of a Master’s Degree

· Eight (8) years of experience in lieu of a Ph.D. or Doctorate Degree

Applications Analyst II (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 6 years in applications use/management.

Functional Responsibility: Performs applications systems analysis, design, and programming activities. Analyze project deficiencies and provide solutions.

Minimum Education / Certification Level: Bachelor’s degree or IT Certification

Approved Substitutions

Applications Analyst III (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 8 years in IT applications development, use, and management

Functional Responsibility: Performs applications systems analysis, design, and programming activities ensuring operational readiness within existing or future IT infrastructure. Analyze project deficiencies and provide solutions. Integration and tailoring of applications to meet stakeholder requirements. Perform requirements analysis and development for application systems training. Develop application systems training curriculum, associated drawings/designs, and user guides by role/responsibility.

Minimum Education / Certification Level: Bachelor’s degree in Business/Computer Science/Software Engineering or related field

Approved Substitutions

12 years

High School Diploma and IT Certification (e.g. Security +, IT Infrastructure Library, CBAP, Agile, Lean Six Sigma, SAP)

Associate’s Degree and IT Certification (e.g. Security +, IT Infrastructure Library, CBAP, Agile, Lean Six Sigma, SAP)

10 years

Business Process Lead III (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 7 years in analyzing and re-engineering processes that relate to business information systems utilizing his/her technical experience.

Functional Responsibility: Analyze, re-engineer, and facilitate implementation of processes. Create process change by integrating new processes with existing ones and communicating these changes to impacted Business Information Systems teams. Recommends and facilitates quality improvement efforts. Applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major IT assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success.

Minimum Education / Certification Level: Bachelor's degree in area of specialty

Approved Substitutions

Business Process Lead IV (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 10 years in analyzing and re-engineering processes that relate to business information systems utilizing his/her technical experience.

Functional Responsibility: Analyze, re-engineer, and facilitate implementation of processes. Create process change by integrating new processes with existing ones and communicating these changes to impacted Business Information Systems teams. Recommends and facilitates quality improvement efforts. Provides technical and management leadership on major tasks or IT assignments. Establishes goals and plans that meet project objectives. Has domain and expert IT knowledge. Decision making and domain knowledge may have a critical impact on overall project implementation.

Minimum Education / Certification Level: Bachelor's degree in area of specialty

Approved Substitutions

Business Systems Analyst I (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 1 year in systems analysis.

Functional Responsibility: Works with team to defines systems scope and objectives based on both user needs and analysis of business systems and industry requirements. Documents requirements and translates these into system specifications. Works with senior business analyst to supports major technology assignments. Assists in capturing performance results and recommends major changes affecting short-term project growth and success.

Minimum Education / Certification Level: Bachelor's degree in area of specialty

Approved Substitutions

Business Systems Analyst II (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 3 years in systems analysis.

Functional Responsibility: Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. Documents requirements and translates these into system specifications. Applies a comprehensive knowledge across key tasks and high impact assignments. Plans and supports major technology assignments. Captures performance results and recommends major changes affecting short-term project growth and success.

Minimum Education / Certification Level: Bachelor's degree in area of specialty

Approved Substitutions

Business Systems Analyst III (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 7 years in systems analysis.

Functional Responsibility: Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. Documents requirements and translates these into system specifications. Applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success.

Minimum Education / Certification Level: Bachelor's degree in area of specialty

Approved Substitutions

Data Analyst I (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 1 year in data analysis.

Functional Responsibility: Analyze large datasets utilizing statistical software packages, such as; SQL, and the advanced analytical features of MS Excel or MS Access. Support statistical analysis by leveraging cluster analysis, time series, multivariable regression, etc. Ability to support interpret as it relates to design/engineering, new construction, and/or software programming as required.

Minimum Education / Certification Level: Bachelor's degree in Business/Computer Science/Software Engineering

Approved Substitutions

Data Analyst I (Statistical) (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 1 year in statistical analysis Functional Responsibility: Analyze large datasets utilizing statistical software packages, such as; SAS, SQL, and the advanced analytical features of MS Excel or MS Access. Support statistical analysis by leveraging cluster analysis, time series, multivariable regression, etc. Ability to support statistical data interpretation as it relates to design/engineering, new construction, and/or software programming as required. Knowledge of data processing, systems support background is required.

Minimum Education / Certification Level: Bachelor's degree in Business/Computer Science/Software Engineering

Approved Substitutions

Data Scientist III (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 6 years of relevant experience

Functional Responsibility: Establishes system information requirements using analysis provided by information engineers in the development of enterprise-wide or large-scale information systems. Designs architecture including the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensures that these systems are compatible and in compliance with applicable domain specific data standards, reference models, and architecture framework(s).

Minimum Education / Certification Level: Bachelor’s degree

Approved Substitutions

Data Scientist IV (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 10 years of relevant experience.

Functional Responsibility: Establishes system information requirements using analysis provided by information engineers in the development of enterprise-wide or large-scale information systems. Designs architecture including the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensures that these systems are compatible and in compliance with applicable domain specific data standards, reference models, and architectural framework(s). Analytically and systematically evaluates problems of workflows, organization, and planning and develops appropriate corrective action. Provides daily supervision and direction to staff.

Minimum Education / Certification Level: Bachelor’s Degree

Approved Substitutions

Data Management Specialist I (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 3 years in data management and reporting.

Functional Responsibility: Manage large datasets and translate the data into meaningful reports for various users and management.

Minimum Education / Certification Level: Bachelor's degree in Business/Computer Science/Software Engineering

Approved Substitutions

Data Management Specialist II (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 5 years in data management and reporting Functional Responsibility: Design and development of databases with consideration of back-end data management and IT infrastructure requirements as well as front-end user ease of use/accessibility. Utilize Agile development practices as necessary. Manage large datasets and translate the data into meaningful reports for various users and management. Develop user training documentation as needed.

Minimum Education / Certification Level: Bachelor's degree in Business / Computer Science/Software Engineering

Approved Substitutions

High School Diploma and IT Certificate (e.g. Security +, Microsoft Access, Oracle, Sybase, SQL)

9 years

Associate’s degree and IT Certificate (e.g. Security +, Microsoft Access, Oracle, Sybase, SQL)

7 years

Data Management Specialist III (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 7 years in data management and reporting Functional Responsibility: Design and development of databases with consideration of back-end data management and IT infrastructure requirements as well as front-end user ease of use/accessibility. Utilize Agile development practices as necessary. Manage large datasets and translate the data into meaningful reports for various users and management. Develop user training documentation as needed. Supervise lower level staff as required.

Minimum Education / Certification Level: Bachelor's degree in Business / Computer Science/Software Engineering

Approved Substitutions

High School Diploma and IT Certificate (e.g. Security +, Microsoft Access, Oracle, Sybase, SQL)

11 years

Associate’s degree and IT Certificate (e.g. Security +, Microsoft Access, Oracle, Sybase, SQL)

9 years

Data Management Specialist IV (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 9 years in data management and reporting Functional Responsibility: Design and development of databases with consideration of back-end data management and IT infrastructure requirements as well as front-end user ease of use/accessibility. Utilize Agile development practices as necessary. Manage large datasets and translate the data into meaningful reports for various users and management. Develop user training documentation as needed. Supervise lower level staff as required. Train new personnel on required processes and procedures.

Minimum Education / Certification Level: Bachelor's degree in Business / Computer Science/Software Engineering

Approved Substitutions

High School Diploma and IT Certificate (e.g. Security +, Microsoft Access, Oracle, Sybase, SQL)

13 years

Associate’s degree and IT Certificate (e.g. Security +, Microsoft Access, Oracle, Sybase, SQL)

Enterprise Architect III (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 6 years of relevant experience.

Functional Responsibilities: Interfaces with all areas affected by the project including end users, computer services, and client services. Participates in high-level enterprise architecture analysis, evaluation, design, integration, documentation, and development. Applies high-level business and technical principles and methods to very difficult technical problems to arrive at creative engineering solutions. Recommends and takes action to direct the analysis and solutions of problems. Has an understanding of the domain business transformation and processes, the domain organizational structure, and experience in developing briefings and responses to senior leadership. Possesses extensive knowledge of and hands-on experience with the applicable domain architectural frameworks and standards.

Minimum Education / Experience: Bachelor’s Degree

Approved Substitutions

Enterprise Architect IV (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 10 years of relevant experience Functional Responsibilities: Responsible for all aspects of the development and maintenance of assigned enterprise architecture project and takes project from planning through final delivery. Interfaces with all areas affected by the project including end users, computer services, and client services. Defines project scope and objectives and develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Leads a group of engineers, architects, and analysts and ensures adherence to quality standards and reviews enterprise architecture deliverables. Provides technical and analytical guidance to enterprise architecture team. Directs and participates in high-level enterprise architecture analysis, evaluation, design, integration, documentation, and development. Applies high-level business and technical principles and methods to very difficult technical problems to arrive at creative engineering solutions. Recommends and takes action to direct the analysis and solutions of problems. Has a deep understanding of the domain business transformation and processes, the domain organizational structure, and experience in developing briefings and responses to senior leadership. Possesses extensive knowledge of and hands-on experience with applicable domain specific architectural frameworks and standards. Familiar with the customer’s core business mission and business enterprise objectives.

Minimum Education / Certification Level: Bachelor’s Degree

Approved Substitutions

Executive Director (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 15 years of executive and/or program management experience

Functional Responsibilities: Provides direction and executive management for large and complex projects or programs. Possesses specialized knowledge when advising as a subject matter expert on large and complex projects or programs.

Minimum Education / Certification: Bachelor’s Degree

Approved Substitutions

Financial Analyst II (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 3 years of relevant experience Functional Responsibilities: Performs financial functions for major system development including should-cost and projected cost analysis and trade studies related to cost trade-off options. Helps to establish financial business practices for integration into the client's financial business system. Identifies potential problems and recommended solutions through analysis. Works with functional specialists, automation specialists, contractors, vendors, and clients to effectively translate the client’s requirements into an automated application. Applies state-of-the-art tools and processes to effectively automate financial applications in the most effective manner while adhering to the established accounting principles and practices.

Minimum Education / Certification Level: Bachelor’s degree in Finance-related major

Approved Substitutions

Financial Analyst III (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 7 years of relevant experience Functional Responsibilities: Serves as a group leader ensuring that a group of analysts are working in concert to automate complex business practices within the time frame specified by the customer and that all of the requirements are met. Must be able to assess products and procedures for compliance with government standards, accounting principles, and multitier system application standards. Must be able to grasp interrelationships between financial management requirements and automation solutions, considering the current system environment and the potential integration of added systems concurrently or later. Prepares milestone status reports and presentations for colleagues, subordinates, and end user representatives. Coordinates all aspects of complex financial application automation, requesting guidance only in extremely difficult situations. Completes objectives independently within the negotiated budget.

Minimum Education / Certification Level: Bachelor’s degree in Finance-related major

Approved Substitutions

Graphics Specialist II (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 3 years of relevant experience.

Functional Responsibilities: Executes graphic/illustration projects and assists in coordination of all production scheduling. Interfaces with users to determine scope of project and best medium. Experienced in original graphic design and/or illustration as well as using stock photos and clip art. Interfaces with agency and technical staff to assure quality products are delivered on time and within budget.

Minimum Education / Certification Level: Associate’s degree in a graphic design or related field

Approved Substitutions

Graphics Specialist III (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 7 years of relevant experience.

Functional Responsibilities: Executes graphic/illustration projects and assists in coordination of all production scheduling. Interfaces with users to determine scope of project and best medium. Experienced in original graphic design and/or illustration as well as using stock photos and clip art. Interfaces with agency and technical staff to assure quality products are delivered on time and within budget. May interface with leadership and direct the work of more junior graphics specialists.

Minimum Education / Certification Level: Associate’s degree in a graphic design or related field

Approved Substitutions

Information Assurance Analyst I (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 1 year in information assurance.

Functional Responsibility: Performs analysis, design, and development of security features for system architectures. Analyzes and defines security requirements for computer systems which may include mainframes, workstations, and personal computers. Designs, develops, engineers, and implements solutions that meet security requirements. Applies fundamental concepts, processes, practices, and procedures on technical assignments.

Minimum Education / Certification Level: Bachelor’s degree in area of specialty

Approved Substitutions

Information Assurance Analyst II (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 5 years in information assurance.

Functional Responsibility: Performs analysis, design, and development of security features for system architectures. Analyzes and defines security requirements for computer systems which may include mainframes, workstations, and personal computers. Designs, develops, engineers, and implements solutions that meet security requirements.

Minimum Education / Certification Level: Bachelor’s degree or Security+ CE certification

Approved Substitutions

Information Assurance Architect (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 7 years in Information Assurance Functional Responsibility: Performs analysis, design, and development of security features for IT system architectures. Analyzes and defines security requirements for computer systems which may include mainframes, workstations, and personal computers. Designs, develops, engineers, and implements solutions that meet security requirements. Extensive experience in Cyber Security Tools, network topologies, intrusion detection, PKI, and secured networks. Perform Assessment and Accreditation (A&A) of systems as well as timely audits in accordance with customer requirements.

Minimum Education / Certification Level: Bachelor’s Degree

Approved Substitutions

High School Diploma and Security+ CE Certification

IT Program Manager (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 10 years in management of IT support services programs.

Functional Responsibility: Manage programs involving IT support services including Information Assurance, Web/SharePoint applications, service desk support, data analytics, network management, and systems management.

Minimum Education / Certification Level: Bachelor’s degree

Approved Substitutions

IT Support Specialist I (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 1 year in IT support.

Functional Responsibility: Respond to service calls to diagnose, troubleshoot, and resolve end-user technical problems that include hardware, software, and networking issues. Setup, install, maintain, troubleshoot and upgrade assigned hardware, software and associated peripherals as necessary. Build and configure PC’s/laptops, load software, conduct audits for unlicensed software, security audits or any other functions required to keep systems up and running. Develop user training documentation as needed.

Minimum Education / Certification Level: Bachelor’s degree or IT-related Certificate

Approved Substitutions

IT Support Specialist II (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 3 years in IT support.

Functional Responsibility: Respond to service calls to diagnose, troubleshoot, and resolve end-user technical problems that include hardware, software, and networking issues. Setup, install, maintain, troubleshoot and upgrade assigned hardware, software and associated peripherals as necessary. Build and configure PC’s/laptops, load software, conduct audits for unlicensed software, security audits or any other functions required to keep systems up and running. Operate and monitor computer systems to ensure successful data processing. Develop user training documentation as needed.

Minimum Education / Certification Level: Bachelor’s degree or IT-related Certificate

Approved Substitutions

IT Support Specialist III (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 5 years in IT support.

Functional Responsibility: Respond to service calls to diagnose, troubleshoot, and resolve end-user technical problems that include hardware, software, and networking issues. Setup, install, maintain, troubleshoot and upgrade assigned hardware, software and associated peripherals, as necessary. Build and configure PC’s/laptops, load software, conduct audits for unlicensed software, security audits or any other functions required to keep systems up and running. Operate and monitor computer systems to ensure successful data processing. Assist other IT Support Specialists in advanced troubleshooting and issue resolution. Develop user training documentation as needed. Provide shift supervision as required.

Minimum Education / Certification Level: Bachelor’s degree or IT-related Certificate

Approved Substitutions

IT Support Specialist IV (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 7 years in IT support.

Functional Responsibility: Supervise other IT Support Specialists in the daily execution of service desk responsibilities. Respond to service calls to diagnose, troubleshoot, and resolve end-user technical problems that include hardware, software, and networking issues. Setup, install, maintain, troubleshoot and upgrade assigned hardware, software and associated peripherals as necessary. Build and configure PC’s/laptops, load software, conduct audits for unlicensed software, security audits or any other functions required to keep systems up and running. Operate and monitor computer systems to ensure successful data processing. Assist other IT Support Specialists in advanced troubleshooting and issue resolution. Develop user training documentation as needed. Train new service desk personnel on required processes and procedures.

Minimum Education / Certification Level: Bachelor’s degree or IT-related Certificate

Approved Substitutions

Lead Engineer (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 8 years in design, integration, and analysis of complex systems.

Functional Responsibility: Complete engineering project development from inception to deployment.

Minimum Education / Certification Level: Bachelor’s degree in Engineering, Physics, Chemistry, Computer Science, Information Systems, or other related scientific or technical discipline

Approved Substitutions

Management Analyst I (SINs: 541330ENG, 541611, 54151S) Minimum years of experience: 1 years of relevant experience Functional Responsibility: Applies appropriate management analysis processes, project management principles, and technical techniques to assist with program execution. Provides management support to all aspects of a project including scope, cost, schedule, internal staffing and outside vendors, and contractual deliverable. Assists with team coordination to ensure enterprise wide integration of management efforts.

Minimum Education / Certification Level: Bachelor’s degree

Approved Substitutions

Management Analyst II (SINs: 541330ENG, 541611, 54151S) Minimum years of experience: 3 years of relevant experience Functional Responsibility: Applies appropriate management analysis processes, project management principles, and technical techniques to assist with program planning and execution. Provides management support to all aspects of a project including scope, cost, schedule, internal staffing and outside vendors, and contractual deliverable. Assists with team coordination across multiple projects to ensure enterprise wide integration of management efforts.

Minimum Education / Certification Level: Bachelor’s degree

Approved Substitutions

Management Analyst III (SINs: 541330ENG, 541611, 54151S) Minimum years of experience: 7 years of relevant experience

Functional Responsibility: Applies appropriate management analysis processes, project management principles, and technical techniques to facilitate the planning, execution, monitoring and control of multiple projects. Provides management support to all aspects of a project including scope, cost, schedule, internal staffing and outside vendors, and contractual deliverable. Facilitates team coordination across multiple projects to ensure enterprise wide integration of management efforts.

Minimum Education / Certification Level: Bachelor’s degree

Approved Substitutions

Network Engineer III (SINs: 541330ENG, 541611, 54151S)

Minimum years of experience: 8 years in IT network engineering and design

Functional Responsibility: Designs layout and installation of new IT systems or the modification of existing systems. Perform research and analysis of stakeholder needs in determining network hardware and software requirements to meet these needs. Performs network lifecycle planning, firewall implementation, hardware/software implementation, real-time network monitoring, and IA assessments.

Minimum Education / Certification Level: Bachelors in IT/Computer Science/Engineering

Approved Substitutions

High School Diploma and IT Certificate (e.g. Security+, Network+, UNIX OS, Microsoft Server, Windows Operating System, Cisco)

12 years

Associate’s Degree and IT Certificate (e.g. Security+, Network+, UNIX OS, Microsoft Server, Windows Operating System, Cisco)

10 years

Network Specialist II (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 4 years in design, integration, and analysis of complex systems.

Functional Responsibility: Design, build, and implement network systems. Perform system-level design and configuration of products including determination of hardware, OS, and other platform specifications. Provide technical guidance for directing and monitoring information systems operations. Troubleshoots network performance issues. Identify and diagnose complex factors affecting network performance. Analyze network traffic and provides capacity planning solutions. Monitor and respond to complex technical control facility hardware and software problems. Provide input to policy level discussions regarding standards and budget constraints. Applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems.

Minimum Education / Certification Level: Bachelor’s degree or IT-related Certificate

Approved Substitutions

Principal Expert (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 12 years in design, integration, and analysis of complex systems

Functional Responsibility: Complete engineering project development from inception to deployment including the use of specialized hardware/software solutions and the development of supporting documentation.

Minimum Education / Certification Level: Bachelor’s Degree in Engineering, Computer Science, Information Systems, or other related scientific or technical discipline.

Approved Substitutions

Program Manager (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 12 years in management of project development from inception to deployment.

Functional Responsibility: Complete management of project development from inception to deployment. Understand program requirements of tasks to be performed, review and evaluate all work performed, management and control of funds and resources, and provide direction to ensure compliance with all management policies.

Minimum Education / Certification Level: Bachelor’s degree in Engineering, Physics, Chemistry, Computer Science, Information Systems, or other related scientific or technical discipline

Approved Substitutions

Project Control Analyst II (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 4 years of relevant experience Functional Responsibility: Develops, analyzes, forecasts and reports on programmatic and financial operating data. Establishes and maintains contract cost and schedule performance baseline, monitors performance, supports development of Work Breakdown Structures (WBS), supports development of estimates to complete and has thorough understanding of related financial policies. Supports contractual scheduling as required, implements earned value methodologies (as applicable), or performs related variance analyses. The Program Control Analyst coordinates with the Program Manager and Project Managers, prepares written and verbal reports regarding cost and performance schedule variances; ensures that job cost information is accurately reported and timely.

Minimum Education / Certification Level: Bachelor’s degree

Approved Substitutions

Project Manager III (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 7 years in management of IT applications and programming projects.

Functional Responsibility: Manages large scale projects of IT applications and programming requirements. Prepares long and short-range plans for application selection, systems development, systems maintenance, production activities, testing, and necessary support resources. Perform applications systems analysis and programming activities. Applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success.

Minimum Education / Certification Level: Bachelor’s degree in area of specialty

Approved Substitutions

Project Manager IV (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 10 years in management of IT applications and programming projects.

Functional Responsibility: Manages large scale projects of IT applications and programming requirements. Prepares long and short-range plans for application selection, systems development, systems maintenance, production activities, testing, and necessary support resources. Perform applications systems analysis and programming activities. Analyze project deficiencies and provide solutions. Provides technical/management leadership on major tasks or technology assignments. Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge. Decision making and domain knowledge may have a critical impact on overall project implementation.

Minimum Education / Certification Level: Bachelor’s degree in area of specialty

Approved Substitutions

Subject Matter Expert III (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 7 years in functional systems/applications analysis, design, integration, documentation, and implementation.

Functional Responsibility: Provide technical knowledge and analysis of highly specialized applications and operational environments. Provide systems analysis, design, integration, documentation and implementation by utilizing principles, methods, and knowledge of the functional area to determine automated solutions for complex technical problems. Applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short- term project growth and success.

Minimum Education / Certification Level: Bachelor’s degree in area of specialty

Approved Substitutions

Systems Administrator I (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 4 years in IT systems administration Functional Responsibility: Assist in the configuration, operation, and management of IT systems. Provides high- level technical support. Complies with industry standards in performing duties.

Minimum Education / Certification Level: Bachelors in IT/Information Systems/Computer Science/Engineering or applicable certifications

Approved Substitutions

High School Diploma and IT Certificate (e.g. Security+, Microsoft Server, Active Directory, Operating System)

8 years

Associate’s Degree and IT Certificate (e.g. Security+, Microsoft Server, Active Directory, Operating System)

6 years

Systems Administrator II (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 6 years in IT systems administration Functional Responsibility: Assist in the configuration, operation, and management of IT systems. Provides high- level technical support. Complies with industry standards in performing duties. Maintains configuration control and security procedures for a complex system of hardware and software applications. Coordinates systems backup and implements security patches.

Minimum Education / Certification Level: Bachelors in IT/Information Systems/Computer Science/Engineering

Approved Substitutions

High School Diploma and IT Certificate (e.g. Security+, Microsoft Server, Active Directory, Operating System)

Associate’s Degree and IT Certificate (e.g. Security+, Microsoft Server, Active Directory, Operating System)

8 years

Systems Administrator III (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 8 years in IT systems administration Functional Responsibility: Assist in the configuration, operation, and management of IT systems. Provides high- level technical support. Complies with industry standards in performing duties. Maintains configuration control and security procedures for a complex system of hardware and software applications. Coordinates systems backup and implements security patches. May supervise lower level System Administrators. Define requirements in support of an organizations overall IT systems planning.

Minimum Education / Certification Level: Bachelor’s in IT/Information Systems/Computer Science/Engineering

Approved Substitutions

High School Diploma and IT Certificate (e.g. Security+, Microsoft Server, Active Directory, Operating System)

12 years

Associate’s Degree and IT Certificate (e.g. Security+, Microsoft Server, Active Directory, Operating System)

10 years

Systems Analyst III (SINs: 541330ENG, 541611, 54151S) Minimum/General Experience: 6 years in all phases of systems technology and functional/user area operations.

Functional Responsibility: Analyze functional/user requirements. Use knowledge of systems technology to create solutions that meet the functional/user requirements of an organization.

Minimum Education: Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or other related scientific or technical discipline

Approved Substitutions

Systems Engineer II (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 4 years in design, development, and integration of an IT system/application.

Functional Responsibility: Provide analysis related to the design, development, and integration of hardware, software, man-machine interfaces and all system level requirements to provide an integrated IT solution. Develop integrated system test requirement, strategies, devices and systems. Direct overall system level testing. Applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems.

Minimum Education / Certification Level: Bachelor’s degree in area of specialty

Approved Substitutions

Systems Engineer III (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 7 years in design, development, and integration of an IT system/application.

Functional Responsibility: Provide analysis related to the design, development, and integration of hardware, software, man-machine interfaces and all system level requirements to provide an integrated IT solution. Develop integrated system test requirement, strategies, devices and systems. Direct overall system level testing. Applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success.

Minimum Education / Certification Level: Bachelor’s degree in area of specialty

Approved Substitutions

Technical Editor II (SINs: 541330ENG, 541611, 54151S)

Minimum/General Experience: 4 years in reviewing technical documentation and developing content for presentations.

Functional…