MAS - Tecknomic, LLC - 47QTCA18D003E

Critical Information Specific to Schedule # 70– Information Technology, Software & Services Solicitation FCIS-JB-980001B (Refresh # 45)

GENERAL SERVICES ADMINISTRATION FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

SCHEDULE TITLE: General Purpose Commercial Information Technology Equipment, Software and Services

FSC GROUP: D399

CONTRACT NUMBER: 47QTCA18D003E

CONTRACT PERIOD: December 7, 2017 through December 6, 2022

For more information on ordering from Federal Supply go to this website: www.fss.gsa.gov

CONTRACTOR: Tecknomic, LLC 1725 I Street NW Suite 300 Washington, DC 20006 - 2423 Phone number: (202) 829-2953 Fax number: (202) 318-8996 E-Mail: dspencer@tecknomic.com

CONTRACTOR’S ADMINISTRATION SOURCE: Dexter Spencer 1725 I Street NW Suite 300 Washington, DC 20006 - 2423 Phone number: (202) 829-2953 Fax number: (202) 318-8996 E-Mail: dspencer@tecknomic.com

WEBSITE: www.tecknomic.com

BUSINESS SIZE: Small Business

BUSINESS TYPE: Small Disadvantaged Business, Black American Owned, Minority Owned Business, DOT Certified Disadvantage Business Enterprise, 8(a) Program Participant

CUSTOMER INFORMATION:

FPDS Code D301 Facility Management FPDS Code D302 System Development Services FPDS Code D306 System Analysis Services FPDS Code D307 Automated Information Systems Services “Making Technology… simple”

1725 I Street N.W. Suite 300 Washington D.C. 20006 Telephone 202.829.2953 info@tecknomic.com www.tecknomic.com

FPDS Code D308 Programming Services FPDS Code D310 Backup and Security Services FPDS Code D313 Computer Aided Design FPDS Code D316 IT Network Management Services FPDS Code D317 Creation/Retrieval of IT Related Data Services Creation/Retrieval of Other Information Services Creation/Retrieval of IT Related Automated News Services FPDS Code D399 Other Information Technology Services Not Elsewhere Classified

LABOR CATEGORIES: Onsite and Offsite

Senior Database Analyst IT Tier 2 Technician Field Support Tech Lev. 2 Business Analyst Lev. 4 Senior Web Developer Project Manager Senior PeopleSoft Oracle Developer Quickbase Developer Lev. 3

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

(Government net price based on a unit of one)

Field Support Tech Lev.2 $41.42/hr.

1c. HOURLY RATES (Services only): See attached Price List

2. MAXIMUM ORDER*: $500,000

NOTE TO ORDERING ACTIVITIES: *If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may

(1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: Domestic, 48 states, Washington, DC,

5. POINT(S) OF PRODUCTION: N/A

6. DISCOUNT FROM LIST PRICES: GSA Net Prices are shown on the attached GSA Pricelist. Negotiated discount has been applied.

7. QUANTITY DISCOUNT(S): 2% for orders equal to or greater than $100,000

8. PROMPT PAYMENT TERMS: Net 30 Days, 1% if Payment made within 10 days

9.a Government Purchase Cards are accepted at or below the micro-purchase threshold.

9.b Government Purchase Cards are accepted above the micro-purchase threshold. Contact contractor for limit.

10. FOREIGN ITEMS: Not Applicable

11a. TIME OF DELIVERY: 30 Days, Subject to Task Order

11b. EXPEDITED DELIVERY: Contact Contractor

11c. OVERNIGHT AND 2-DAY DELIVERY: Contact Contractor

11d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

12. FOB POINT: Destination

13a. ORDERING ADDRESS: Same as Contractor

13b. ORDERING PROCEDURES: Ordering activities shall use the ordering procedures described in Federal Acquisition Regulation 8.405-3 when placing an order or establishing a BPA for supplies or services. The ordering procedures, information on Blanket Purchase Agreements (BPA’s) and a sample BPA can be found at the GSA/FSS Schedule Homepage (fss.gsa.gov/schedules).

14. PAYMENT ADDRESS: Same as Contractor

15. WARRANTY PROVISION: ONE (1) Year, Standard Commercial Warranty. Customer should contact contractor for a copy of the warranty.

16. EXPORT PACKING CHARGES: Not Applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: No Limit

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE):

Not Applicable

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): Not Applicable

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): Not Applicable

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): Not Applicable

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): Not Applicable

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): Not Applicable

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): Not Applicable

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

24b. Section 508 Compliance for Electronic and Information Technology (EIT): Tecknomic, LLC is 508 Compliant and our VPAT is posted on our website at www.tecknomic.com

25. DUNS NUMBER: 121361906

26. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM) DATABASE: Contractor has an Active Registration in the SAM database. Cage Code: 3YSE5

APPENDIX A LABOR DESCRIPTIONS

APPENDIX B GSA PRICE LIST

APPENDIX A LABOR DESCRIPTION

Senior Database Analyst

The Senior SQL Database Administrator will also install and configure RDBMS software, periodically patch applications, troubleshoot problems, provide performance tuning, software configuration, capacity planning, architecture recommendations, data migrations, database backup and database recovery. Provide production system support 24X7 on a rotation basis. Proactively monitor and tune databases as needed; define backup, restore, and recovery requirements. Provide recommendations for large database sizing, provide batch scripting support and provide technical documentation. Install and interface with emerging technologies databases to include SAML protocols, SOAP, Net

2.0 technologies.

Minimum Education: Bachelor’s Degree Minimum Skills: 6 years as a Data Administrator, 6 years’ experience in database design and development, 6 years in creating technical and architectural documentation, experience in writing advanced T-SQL code 6 years.

IT Tier 2 Technician Provides customer or technical support by collecting trouble tickets, analyzing issues, carrying out solutions, escalating issues, and tracking to completion. Flexible working hours may require weekends & after normal business hours. Adhering and working within established policy and procedures. Meeting and exceeding established programs SLA's. Interpersonal skills, effective team-player, strong communication and customer service skills, leadership abilities, soft skills, self-motivated, professional, strong analytical skills and detail-oriented

Minimum Education: High School; some college preferred Minimum Skills: 6 years of providing direct endpoint support (PC, Tablet and Laptop), at least 6 years’ experience in providing Microsoft HW/SW support, experience in use of remote tool sets (LANDesk and Bomgar), 6 years of Active Directory and Exchange concepts, experience and working knowledge of MS Office 2008/2010.

Field Support Tech Lev. 2 Provides customer or technical support by collecting trouble tickets, analyzing issues, carrying out solutions, escalating issues, and tracking to completion.

Desktop support tier 2 personnel to respond to users’ support requests. Duties include:

· Monitoring the ticketing system for technical support requests within the agency

· Setting up new computers, phones, printers, scanners and Audio-Visual equipment on agency network

· Troubleshooting the technical equipment and fixing problems “Making Technology… simple”

1725 I Street N.W. Suite 300 Washington D.C. 20006 Telephone 202.829.2953 info@tecknomic.com www.tecknomic.com

· Installing software such as Windows desktop and Windows Servers, and Microsoft Office

· Setting up Outlook and adding users to Washington DC network

· Installing agency and lab specific software on users’ computer such as LIMS systems

· Installing and upgrading drivers for various equipment on Windows machines

Minimum Education: High school, some college preferred Minimum Skills: 4 years knowledge of Windows 7 and basic networking, 4 years’ experience installing and upgrading drivers -windows machines and other equipment, 4 years installing software – Microsoft Office, Windows Servers and Desktop.

Business Analyst Lev. 4 Business/Systems Analyst to study and document DC DOES current computer systems, procedures and design information systems solutions that brings the business and information technology (IT) together by understanding the needs and limitations of both and help the organization operate more efficiently and effectively.

Meets with customer and reads designs and uses software tools to gather requirements, analyze needs, identify risks, propose designs, wrote documentation, and carry out financial analysis.

Systems Analyst Job Duties:

· Analyze software code and document as-is system documentation

· Develops solution by preparing and evaluating alternative workflow solutions.

· Defines application problem by conferring with clients; evaluating procedures and processes.

Minimum Education: Bachelor’s Degree Minimum Skills: 10 years’ experience

· SDLC (Software Design, Software Documentation, Software Testing, Software Maintenance, Software Development Process, Software Requirements)

· Software Architecture

· SQL

· Cobol/Mainframe/JCL

· .Net/C#

· UML, Use Cases, Work Flow/Flow Charts/Data flows

· Reporting Tools - Microsoft Reporting Services (SRSS)

· ETL knowledge

· MS Office Suite

· Business and Technical Documentation Skills

· Excellent writing and communication Skill

Senior Web Developer •Performs moderately complex systems modeling, simulation and analysis to provide appropriate software solutions.

•Develops software system testing procedures, programming and documentation to ensure standard use of procedures.

•Provides input for documentation of new or existing programs to ensure information accessibility, as required.

•Designs, develops, troubleshoots and analyzes software programs to ensure compatibility with hardware systems.

•Customizes software based on research and customer needs as appropriate.

•Coordinates and facilitates communications with other departments and/or commercial vendor(s) to investigate and resolve software matters of significance and to ensure proper functioning of systems.

•Maintains communication with management and customers regarding status of software development and problems.

•Acts as technical lead on large projects involving a particular software package(s).

•Provides the customer base with first level support.

Minimum Education: Bachelor’s Degree Minimum Skills: 8 years’ experience •Strong knowledge and understanding of Object Oriented concepts and practices •Strong knowledge and understanding of Design Patterns and MS Enterprise Library •Should be able to create and lead Technical Design Documents and UML diagrams from Requirements documents.

•UML and other modeling tools •Diagnose and correct problems in the production environment •Design, build and create MS-SQL database objects including tables, stored procedures, views, functions, etc.

Development Skills:

•Proficient in C#, ASP.NET - MVC 4, Web Forms, Win Forms, HTML, jQuery/Javascript/JSON/AJAX •Hands on experience with Microsoft.net framework MVC (2+ years) - •.NET Framework 2.0/4.0/4.5 •Experience implementing Web Services utilizing WCF, SOAP, XML, IIS •Strong knowledge of SDLC / Agile delivery preferred •Hands on experience working on SQL Server 2008 - 2012 (T-SQL, Stored Procedures) •Development platforms/tools – MS Visual Studio 2008 - 2013, TFS is a must •Experience using LINQ, ADO.NET, Entity Framework •Experience with MVC or WebAPI (OData a plus) •Knowledge of DevExpress Suites and/or Cross Browser Platform preferred

Project Manager The Department of Employment Services (DOES) is seeking a certified Project Manager to lead the planning and/or implementation of the agency’s projects. The candidate will be responsible for developing, in conjunction with the Project Sponsor, a definition of the project.

1. The Project Manager then ensures that the project is delivered on time, to budget and to the required quality standard (within agreed specifications).

2. He/she ensures the project is effectively resourced and manages relationships with a wide range of groups (including all project contributors).

3. The Project Manager is also responsible for managing the work of consultants, allocating and utilizing resources in an efficient manner and maintaining a co-operative, motivated and successful team.

4. Manage project budget and resource allocation and facilitate the definition of service levels and customer requirements.

5. Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery.

6. Advocate on behalf of clients and represent clients' needs as appropriate to senior management. Work cross-functionally to solve problems and implement changes.

7. Follow a defined, agreed upon project management methodology. Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management

Minimum Education: Bachelor’s Degree Minimum Skills: 8 years’ experience

•Project Manager shall possess the PMI Project Management Professional (PMP) certification.

•Formal Experience Working as a Project Manager within a PMO •Prior experience managing 3-4 projects simultaneously •Business Analysis Prior experience completing BRDs •Ability to oversee complex project portfolio(s) from initiation and planning to production.

•Ability to coordinate and manage a comprehensive resource management plan.

•Ability to define resources and schedule for project/program implementation.

•Ability to create strategies for risk mitigation and contingency planning.

•Ability to plan and schedule project(s) deliverables, goals, and milestones.

•Ability to direct and oversee project team and addresses conflicts within the group.

•Possess strong leadership and communication skills.

•Possess strong organizational, presentation, and customer service skills.

•Effectively communicate and interact with a diverse and geographically distributed customer base.

•Working knowledge of project management practices.

•Working knowledge of agile and test driven methods such as Scrum

Senior PeopleSoft Oracle Developer This individual will build and maintain the DC government’s PeopleSoft Human Capital Management (HCM) system including Web/Application Server, Oracle database server, Process Scheduler and Report Repository. Candidate must have 8+ years of experience implementing and supporting HCM Time and labor, ELM, Portal, Payroll, HR, eModules, and performance management modules.

The individual should also have some level experience with Oracle 10g/11g administration. In-depth experience with Oracle10g/11g installation and administration is a plus. This can include experience with configuring RAC, and RMAN/Oracle Data Guard.

Prior knowledge of Government systems is desirable. Excellent interpersonal skills and prior experience with troubleshooting problems; documenting and reporting back after corrective measures have been taken.

Minimum Education: Bachelor’s Degree Minimum Skills: 10 years PeopleSoft Database Administration, 10 years Software Development Life Cycle (SDLC experience), 10 years’ experience with PeopleSoft HCM implementations and installations, 8 years’ experience with PeopleTool Upgrades.

Quickbase Developer Lev. 3 An experienced developer with experience spanning at least 8 years in IT with actual hands-on experience in all the phases of Software Development Life Cycle.

Must be an expertise in QuickBase application development and implementation, specifically in customizing off-the-shelf applications and in building custom applications, as well as developing custom pages using both the Quickbase API as well as regular Quickbase interface.

Specific expertise in building dashboards, with the ability to evaluate business needs and to translate them into technology specifications is a must.

Proven abilities in application development and ability to multi task and manage multiple tasks with changing priorities in a cross-functional and Rapid Application Development environment.

Using QuickBase API and regular QuickBase interfaces, contractor shall develop and implement pages and entire QuickBase applications to their maximum potential, resulting in a functional, fully customized up-to-date end-state.

Utilizing scripting languages like Perl, Python, and PHP, contractor shall develop and configure customized QuickBase Applications which are meaningful and appropriate for different District Agencies and offices.

Contractor shall construct and implement an array of dashboards with meaningful technology specifications, illustrating business needs and changing business conditions with meaningful technology specifications to allow analysis to support decisions and to project outcomes and results of business decisions.

Contractor shall build QuickBase applications, pages and dashboards for financial analysis, quantitative analysis for business decisions; standard securities performance metrics; accounting standards and for portfolio impact of financial statements.

Contractor shall build QuickBase applications, pages and dashboards to allow high-level and in-depth business analysis, control project scope through process mapping, identify audit needs and control points, model current business processes and systems, document requirements specifications, and create data models and data flow diagrams.

Contractor shall develop QuickBase applications as solutions to respond to the business process analysis conducted by the contractor. Completed QuickBase applications shall also facilitate further business process analysis. Contractor shall utilize (and completed applications shall interface with) appropriate technology tools (Crystal Reports, Business Objects, MS Visio, MS Project), software development methodologies (J2EE/Java, ASP.NET), databases (Oracle, MySQL, MS Access) and languages (Perl, Java, C++, C etc.) to facilitate business process analyses.

Minimum Education: Bachelor’s Degree in IT or Engineering (CS, EE or similar) Minimum Skills: 8 years’ experience with Intuit QuickBase, 8 years’ experience in HTML, 8 years’ experience with JavaScript, 8 years SDLC experience, 8 years’ experience with 1 or more scripting languages (PHP, Perl, Ruby, or Python), 8 years’ experience with SQL

APPENDIX B GSA AUTHORIZED PRICE LIST

SIN(s) PROPOSED

SERVICE PROPOSED (e.g. Job Title/Task)

MINIMUM EDUCATION/ CERTIFICATION LEVEL

MINIMUM YEARS OF EXPERIENCE

UNIT OF ISSUE (e.g.

Hour, Task, Sq ft)

PRICE OFFERED TO GSA

QUANTITY/ VOLUME DISCOUNT

Onsite Labor Categories

132 51

Senior Database Analyst

Bachelor

Hour

$ 92.78 2% orders ≥ $100,000

IT Tier 2 Technician High School Diploma

Hour

$ 42.26 2% orders ≥

Field Support Tech Lev. 2 High School Diploma

Hour

$ 35.93 2% orders ≥

Bachelor

Hour

$ 100.31 2% orders ≥

Bachelor

Hour

$ 81.35 2% orders ≥

Bachelor

Hour

$ 77.30 2% orders ≥

Senior PeopleSoft Oracle Developer

Bachelor

Hour

$ 110.48 2% orders ≥

Quickbase Developer Lev. 3

Bachelor

Hour

$ 62.88 2% orders ≥

Offsite Labor Categories

Senior Database Analyst

Bachelor

Hour

$ 95.72 2% orders ≥

IT Tier 2 Technician High School Diploma

Hour

$ 48.73 2% orders ≥

Field Support Tech Lev. 2 High School Diploma

Hour

$ 41.42 2% orders ≥

Bachelor

Hour

$ 115.65 2% orders ≥

Bachelor

Hour

$ 93.79 2% orders ≥

Bachelor

Hour

$ 89.12 2% orders ≥

Senior PeopleSoft Oracle Developer

Bachelor

Hour

$ 127.38 2% orders ≥

Quickbase Developer Lev. 3

Bachelor

Hour

$ 72.50 2% orders ≥

Section III Terms and Conditions for all IT Contractors

1) Organizational Conflicts Of Interest

a) Definitions.

"Contractor" means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

"Contractor and its affiliates" and "Contractor or its affiliates" refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor. An "Organizational conflict of interest" exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor's or its affiliates' objectivity in performing contract work.

b) To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508

2) Services Performed

a) All services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

b) The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

c) The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

3) Travel. Any Contractor travel required in the performance of services must comply with the Pub. L.

99-234 and FAR Part 31.205-46, as applicable, in effect on the date(s) the travel is performed.

Established Federal Government per diem rates will apply to all Contractor travel.

4) Warranty

a) Unless otherwise specified in this contract, the Contractor's standard commercial warranty as stated in the contract's commercial pricelist will apply to this contract.

b) The Contractor's commercial guarantee/warranty shall be included in the Commercial Supplier Agreement to include Enterprise User License Agreements or Terms of Service (TOS) agreements, if applicable.

c) Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

CERTIFICATION (MAY 2014)

CONSTRUCTION CONTRACTS (SEP 2013)

(MAY 2019)

HANDICAPPED (MAY 2019)

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