MAS - Custom Technology Solutions, LLC - 47QTCA18D0023

GENERAL SERVICES ADMINISTRATION

Federal Supply Service Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to- date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is: GSAAdvantage.gov.

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY EQUIPMENT,

SOFTWARE, AND SERVICES

SIN: 132-51

Authorized Federal Supply Schedule Price List

CONTRACT:

CONTRACT PERIOD:

CONTRACTOR: Custom Technology Solutions

262 N. Sam Houston Pkwy E Suite 200, Houston, TX, 77060

TELEPHONE & FAX (832) 200-9900

WEBSITE: http://www.ctssys.com

BUSINESS SIZE: SDB, SB

CONTACT: Nadeem Mazhar nadeem@ctssys.com

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage, a menu-driven database system. The Internet address for GSA Advantage is: http://www.GSAAdvantage.gov.

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at http://www.fss.gsa.gov.

47QTCA18D0023

Nov 8 2017 - Nov 7, 2022

GSA Schedule and pricelist developed by Sams Contracting Consulting and Training: www.samscct.com http://www.gsaadvantage.gov/ http://www.fss.gsa.gov/

ABOUT US

CTS is a complete IT Services Company which utilizes the Software as a Service (SaaS) concept to deliver complete support with a full Data Warehouse system that provides business critical information for decision support.

CTS and SaaS – CTS provides a comprehensive Tier-1 supply chain solution to its clients utilizing

SaaS where no up front investment in hardware and software is required. CTS’ concept of providing complete IT Services is based on delivering measurable, tangible financial benefits to its clients from both balance sheet and EBITDA perspective.

CTS delivers solutions across industries such as Automotive, Pharmaceutical, Banking, Entertainment, Office Supplies, Bath & Kitchen, Retail & Wholesale, and Distribution & Logistics.

CTS is also a supply chain management consulting company that helps clients restructure and redesign their supply chain management providing the vital solution

At CTS, enhancing client performance by powerful tools and solutions is the number one priority. We support our clients in designing optimum strategies for growth, and deliver innovative solutions that improve business performance. In working to improve client’s logistical effectiveness, we simultaneously reduce operational expenditure. We develop a customized solution to help clients manage their complete supply chain process and ensure successful implementation.

The new CTS Oracle based system provides open connectivity and integration to all management systems and has proven it’s value and effective through the experience gained by providing full business MIS services for several distributive, manufacturing, and retail companies. The combination of world-class Infrastructure, experience, customer-centric processes and best practices allows us to extend highest-quality services to our clients.

• “At CTS, our mission is to dedicate talent & knowledge to help clients achieve success effectively and efficiently.”

Our Mission

INFORMATION TECHNOLOGY SERVICES

CUSTOMER INFORMATION

1a. Awarded Special Item Numbers (SINs): 132 51

1b. Lowest-priced model number and lowest unit price for that model for each awarded:

• Analyst I - $71.79

1c. Labor Category Descriptions and Hourly Rates:

POSITION HOURLY RATE

Analyst Junior $64.89

Analyst Senior $88.06

Database Specialist $101.96

Enterprise Architect $139.04

IT Consultant I $78.79

IT Consultant II $92.70

IT Consultant III $106.60

Network Administrator - Junior $78.79

Network Administrator - Senior $92.70

Network Engineer - Junior $88.06

Network Engineer - Senior $101.96

Program Manager $106.60

Project Manager $83.43

Cyber Security Expert I $88.06

Cyber Security Expert II $101.96

Cyber Security Expert III $115.87

Systems Administrator - Junior $78.79

Systems Administrator - Senior $92.70

Systems Engineer - Junior $88.06

Systems Engineer - Senior $101.96

Technical Writer $83.43

LABOR CATEGORY DESCRIPTIONS

Commercial Job Title: Analyst Junior

Minimum/General Experience: 3 Years of related Technical Experience

Functional Responsibility: Works with multiple IT departments/sources to research, collect, identify and report software or system requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

Critically evaluates information gathered, reconcile conflicts;

decomposes high-level information into detail functional and development or system requirements. Assist IT project managers with project plan, version scopes and timelines

Work with development or systems team to implement requirements related to IT projects. Can solve more complex problems with minimal supervision.

Minimum Education: Bachelors Degree in related field

Commercial Job Title: Analyst Senior

Minimum/General Experience: 7 Years of related Technical Experience

Functional Responsibility: Works with multiple IT departments/sources to research, collect, identify and report software or system requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

Critically evaluates information gathered, reconcile conflicts;

decomposes high-level information into detail functional and development or system requirements. Assist IT project managers with project plan, version scopes and timelines

Work with development or systems team to implement requirements related to IT projects. Can solve all problems with no supervision required. Shall supervise junior personnel.

Minimum Education: Bachelors Degree in related field

Commercial Job Title: Database Specialist

Minimum/General Experience: 5 Years of related Technical Experience

Functional Responsibility: Provide configuration/data management, data modeling and configuration control. May also perform software component configuration, analysis, software monitoring, and performance optimization.

Commercial Job Title: Enterprise Architect

Minimum/General Experience: 15 Years of related Technical Experience

Functional Responsibility:

Designs and develops complex business solutions using a variety of computer technologies. Independently performs a variety of system design and engineering tasks which are broad in nature and are concerned with design and implementation of major enterprise systems development and integration, including supporting personnel, hardware, software, and support facilities and/or equipment. Considered a Subject Matter Expert (SME) in one or more specific areas of computer system design and networking.

Applies knowledge of complex concepts and techniques to develop and implement automated solutions to engineering, scientific, or business data acquisition and management problems. Uses scientific and engineering logic to independently identify conceptual or theoretical solutions to problems of technology systems hardware or software design and operation.. Evaluates and recommends optimum solutions balancing specific project needs with economic constraints..

Formulates architectural design, functional specification, interfaces and documentation of computer systems considering system interrelationships, operating modes, and equipment configurations. Responsible for developing project plans, justifications, guidelines, and controls.

Commercial Job Title: IT Consultant I

Minimum/General Experience: 5 Years of related Technical Experience

Functional Responsibility: Professional providing General IT assistance to help customers achieve a specific solution related to the organization’s utilization of information technology products and services. Demonstrates exceptional oral and written communication skills. Can perform minor tasks under supervision.

Commercial Job Title: IT Consultant II

Minimum/General Experience: 9 Years of related Technical Experience

Functional Responsibility: Professional providing General IT assistance to help customers achieve a specific solution related to the organization’s utilization of information technology products and services. Demonstrates exceptional oral and written communication skills. Can perform more complex tasks under minimal supervision.

Commercial Job Title: IT Consultant III

Minimum/General Experience: 12 Years of related Technical Experience

Functional Responsibility: Professional providing General IT assistance to help customers achieve a specific solution related to the organization’s utilization of information technology products and services. Demonstrates exceptional oral and written communication skills. Can perform all tasks with no supervision required.

Commercial Job Title: Network Administrator – Junior

Minimum/General Experience: 3 Years of related Technical Experience

Functional Responsibility: Sets up, configures, and supports internal and/or external networks. Develops and maintains all systems, applications, security, and network configurations. Troubleshoots network performance issues and creates and maintains a disaster recovery plan. Recommends upgrades, patches, and new applications and equipment. Provides technical support and guidance to users. Familiar with a variety of the field's concepts, practices, and procedures.

Commercial Job Title: Network Administrator – Senior

Minimum/General Experience: 7 Years of related Technical Experience

Functional Responsibility: Sets up, configures, and supports internal and/or external networks. Develops and maintains all systems, applications, security, and network configurations. Troubleshoots network performance issues and creates and maintains a disaster recovery plan. Recommends upgrades, patches, and new applications and equipment. Provides technical support and guidance to users. Familiar with a variety of the field's concepts, practices, and procedures.

Minimum Education: Bachelors Degree in related field

Commercial Job Title: Network Engineer – Junior

Minimum/General Experience: 5 Years of related Technical Experience

Functional Responsibility: Applies extremely complex networking concepts in the analysis, study, and design of data networks. Analyzes network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput) and recommends procurement, removals, and modifications to network components. Designs and optimizes network topologies and site configurations. Plans and supervises installations, transitions, and cutovers of network components and capabilities. Reviews existing network designs and capabilities with the goal of making refinements, reducing operating overhead, enhancing network throughput, and improving current network topologies.

Minimum Education: Bachelors Degree in related field

Commercial Job Title: Network Engineer – Senior

Minimum/General Experience: 9 Years of related Technical Experience

Functional Responsibility: Applies extremely complex networking concepts in the analysis, study, and design of data networks. Analyzes network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput) and recommends procurement, removals, and modifications to network components. Designs and optimizes network topologies and site configurations. Plans and supervises installations, transitions, and cutovers of network components and capabilities. Reviews existing network designs and capabilities with the goal of making refinements, reducing operating overhead, enhancing network throughput, and improving current network topologies.

Commercial Job Title: Program Manager

Minimum/General Experience: 9 Years of related Technical Experience

Functional Responsibility: Provides program management for multiple projects. Prepares project implementation plan, coordinates project activities, monitors project milestones, and provides progress reports.

Responsible for all aspects of performance (i.e., technical, contractual, administrative, financial). Consults with the customer to ensure adherence to contractual obligations, establishes and maintains technical and financial reports to show progress of projects to management and customers, organizes and assigns responsibilities to subordinates, and oversees the completion of all assigned tasks Performs overall management of contract support operations, possibly involving multiple projects and groups of personnel at multiple locations. Organizes, directs, and coordinates the planning and production of all contract support activities. Able to manage all programs with no supervision required.

Commercial Job Title: Project Manager

Functional Responsibility: Responsible for assisting the management of small to med-sized projects. Assists in preparing implementation plan, coordinates activities, monitors milestones, and provides progress reports. Creation and management of project information related to contractual requirements and cost for submittal to the program manager for review and approval.

Must have rudimentary understanding of accounting, management, and contract principles.

Performs day-to-day management of assigned delivery order projects that involve teams of data processing and other information system and management professionals who have previously been involved in analyzing, designing, integrating, testing, documenting, converting, extending, and implementing automated information and telecommunications systems. Demonstrates proven skills in those technical areas addressed by the delivery order to be managed. Organizes, directs, and coordinates the planning and production of all activities associated with assigned delivery order projects.

Demonstrates writing and oral communication skills. Able to manage more complex projects with no supervision required.

Commercial Job Title: Cyber Security Expert I

Functional Responsibility: Has advanced understanding of area of expertise related to

Information Assurance disciplines. Provides expert consultative support to a functional technical area of the project. Develops solutions to complex problems. Works closely with the team to identify the best solution to organizational, process or technical issues. Familiar with a specific field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals.

Commercial Job Title: Cyber Security Expert II

Minimum/General Experience: 11 Years of related Technical Experience

Functional Responsibility: Has advanced understanding of area of expertise related to

Information Assurance disciplines. Provides expert consultative support to a functional technical area of the project. Develops solutions to complex problems. Works closely with the team to identify the best solution to organizational, process or technical issues. Familiar with a specific field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish

Commercial Job Title: Cyber Security Expert III

Minimum/General Experience: 15 Years of related Technical Experience

Functional Responsibility: Has advanced understanding of area of expertise related to

Information Assurance disciplines. Provides expert consultative support to a functional technical area of the project. Develops solutions to complex problems. Works closely with the team to identify the best solution to organizational, process or technical issues. Familiar with a specific field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish

Labor Category: Systems Administrator - Junior

Minimum Experience: 3 Years of related Technical Experience

Job Description: Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems.

Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity.

Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.

Primary job functions do not typically require exercising independent judgment.

Minimum Education: Bachelors Degree in Computer Science

Labor Category: Systems Administrator - Senior

Minimum Experience: 7 Years of related Technical Experience

Job Description: Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems.

Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity.

Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.

Primary job functions do not typically require exercising independent judgment.

Minimum Education: Bachelors Degree in Computer Science

Labor Category: Systems Engineer - Junior

Minimum Experience: 5 Years of related Technical Experience

Job Description: (a) Provides analysis related to the design, development, and integration of hardware, software, man-machine interfaces and all system level requirements to provide an integrated IT solution. (b) Develops integrated system test requirement, strategies, devices and systems. (c) Directs overall system level testing. Generally works under supervision.

Minimum Education: Bachelors Degree in Computer Science

Labor Category: Systems Engineer - Senior

Minimum Experience: 9 Years of related Technical Experience

Job Description: (a) Provides analysis related to the design, development, and integration of hardware, software, man-machine interfaces and all system level requirements to provide an integrated IT solution. (b) Develops integrated system test requirement, strategies, devices and systems. (c) Directs overall system level testing. Can perform more complex tasks with minimal supervision.

Labor Category: Technical Writer

Minimum Experience: 3 Years of related Technical Experience

Job Description: Works with management, technical personnel, authors, and subject matter experts to define documentation content, guidelines, specifications, and development schedules.

Prepares required documentation in an appropriate format.

Adheres to required configuration management or quality assurance standards of associated IT projects. Analyzes the data and user requirements to ensure that documentation is clear, concise, and valid. Ensures that documents follow the appropriate style guide.

*Service Contract Act: The Service Contract Act (SCA) is applicable to this contract as it applies to the entire

Schedule and all services provided. While no specific labor categories have been identified as being subject to SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCA eligible labor categories. If and / or when the contractor adds SCA labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCA matrix identifying the GSA labor category titles, the occupational code, SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

SUBSTITION OF EDUCATION/EXPERIENCE

Degree Requirement Substitution of Relevant Experience

Associates Degree 2 Additional Years

Bachelors Degree 4 Additional Years

Masters Degree 6 Additional Years

Phd 8 Additional Years

2.. Maximum Order: $500,000

3. Minimum Order: $100.00

4. Geographic Coverage (Delivery Area): Domestic

5. Point of production: Same as company address

6. Discount from list prices: Federal Government price is list price minus 8% discount.

7. Quantity Discounts: Additional 1% discount off orders that total $300K or greater

8. Prompt Payment Terms: 1% Net 10

9a. Government purchase cards are accepted at or below the micro-purchase threshold: Yes

9b. Government purchase cards are accepted above the micro-purchase threshold: Yes

10. Foreign Items: None

11a. Time of Delivery: As agreed in each task/delivery order

11b. Expedited Delivery: Contact Contractor

11c. Overnight and 2-day Delivery: Contact Contractor

11d. Urgent Requirements: Contact Contractor

12. F.O.B. Point(s): Destination

13a. Ordering Address: Contractor Address

13b. Ordering procedures: For supplies and services, the ordering procedures, information on

Blanket Purchase Agreements (BPAs), and a sample EPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules).

14. Payment address(es): Contractor Address

15. Warranty provision. Standard 1 Year Warranty

16. Export packing charges, if applicable. N/A

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro- purchase level): Credit Cards accepted up to $25k

18. Terms and conditions of rental, maintenance, and repair (if applicable) N/A

19. Terms and conditions of installation (if applicable). N/A

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices

(if applicable). N/A

20a. Terms and conditions for any other services (if applicable) N/A

21. List of service and distribution points (if applicable). Contractor Address

22. List of participating dealers (if applicab1e). N/A

23. Preventive maintenance (if applicable). N/A

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants) N/A

24b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor website or other location.) The EIT standards can he found at www.Section5O8.gov/. N/A

25. Data Universal Number System (DUNS) number. 557236291

26. Notification regarding registration in Central Contractor Registration (CCR) database.

SAM registration is valid through 11/02/2018

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 132-51 Information Technology

Professional Services apply exclusively to IT/IAM Professional Services within the scope of this

Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51) AND IDENTITY ACCESS

MANAGEMENT PROFESSIONAL SERVICES

(SPECIAL ITEM NUMBER 132-60F)

http://www.section5o8.gov/

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-

19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the

Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT/IAM Services must comply with the

Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for

Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the

Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL

ITEMS

(MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4

CONTRACT TERMS AND CONDITIONS COMMERCIAL ITEMS (MAR 2009) (ALTERNATE

I OCT 2008)

(DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR

52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT/IAM Professional Services.

9. INDEPENDENT CONTRACTOR

All IT/IAM Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT/IAM Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products.

Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the

Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009)

(ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-

Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB

2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-

Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition As prescribed in

16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting

Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT/IAM PROFESSIONAL SERVICES AND PRICING

a. The Contractor shall provide a description of each type of IT/IAM Service offered under Special

Item Numbers 132-51 IT/IAM Professional Services should be presented in the same manner as the

Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT/IAM Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

c. The following is an example of the manner in which the description of a commercial job title should be presented:

EXAMPLE: Commercial Job Title: System Engineer

Minimum/General Experience: Three (3) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum Education: Bachelor’s Degree in Computer Science