MAS - Futron, Inc. - 47QTCA18D001T

General Services Administration Federal Acquisition Service

Authorized Federal Supply Schedule FSS Pricelist

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNET address GSA Advantage! is: GSAAdvantage.gov

Multiple Award Schedule

FSC Group: Information Technology, Facilities

FSC Class: DA01

Contract No: 47QTCA18D001T

For more information on ordering, go to the following website: https://www.gsa.gov/schedules

Contract Period: November 15, 2017 to November 14, 2027

Futron, Incorporated 14067 Crown Ct.

Woodbridge, VA 22193

Phone: (571) 402-3211

Fax: (703) 580-4829

Email: jadams@futroninc.com

Web: www.futroninc.com

Contract Administration Source: June Adams

Business Size: Small

Price list current as of Modification #PS-0021 effective January 7, 2025

Prices Shown Herein are Net (discount deducted) https://www.gsa.gov/schedules mailto:jadams@futroninc.com http://www.futroninc.com/

Customer Information

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SIN DESCRIPTION

33411 Purchasing of New Electronic Equipment

334512 Total Solution Support Products for Facilities Management Systems

54151S Information Technology Professional Services

811212 Maintenance of Equipment, Repair Services and/or Repair/Spare Parts

561210FAC Facilities Maintenance and Management

334290 Security and Detection Systems

OLM Order level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for EA special item number awarded in the contract. See pages 4 - 26 for product pricing.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. Please see Page 4 – 22 for labor pricing.

2. Maximum order.

SIN Maximum Order

33411 $500,000

334512 $250,000

54151S $500,000

811212 $500,000

561210FAC $1,000,000

334290 $250,000

OLM $250,000

3. Minimum order $100.00

4. Geographic coverage (delivery area). Domestic (CONUS + HI, PR, and AK)

5. Point(s) of production. USA, CA, DE

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. 1% for orders over $150,000 (for SINs 33411, 54151S, and 811212 ONLY)

8. Prompt payment terms. 1% 10 days, Net 30, Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. Foreign items. Please see our GSA Advantage! listing for specific Country of Origin details.

10a. Time of delivery. 30 days or as determined per task order

10b. Expedited Delivery. Contact Contractor

10c. Overnight and 2-day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor.

11. F.O.B. point(s). Destination

12a. Ordering address(es). Same as contractor’s address.

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es) Same as contractor’s address.

14. Warranty provision. Standard Commercial Warranty.

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). See Warranty for Repair Parts, If Applicable. Not Applicable

18b. Terms and conditions for any other services (if applicable) Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). None

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at: https://www.Section508.gov/. Not Applicable

23. Unique Identity Identifier (UEI) number. HEDGTC4CMLJ7

24. Notification of registration in System for Award management (SAM) database. Contractor is registered and active.

Labor Category Description & Pricing

54151S Labor Categories

Labor

Category/Service

Title

Labor Category/Service Description Minimum

Education

Minimum

Years of

Experience

Price Offered to GSA

(including IFF)

Agile Coach

Experience transforming initiatives to deliver lasting change within agencies that focus on delivering value for citizens. Coaches may be required to work either:

● at the team level, working with teams to ensure that delivery teams within agencies are adopting agile and performing effectively

● at the portfolio or program level, to help agencies to establish the right processes for managing a portfolio of work in an agile way

● at the organization level, to drive strategic change across the organization and ensure that adoption of agile techniques is embedded from the most senior levels of the organization

● or across all levels to ensure that organizations adopt a pragmatic approach to the way in which they govern delivery and continuous improvement of digital services

Primarily responsible:

● Embed an agile culture using techniques from a wide range or agile and lean methodologies and frameworks, but be methodology agnostic

● Help to create an open and trust-based environment, which enables a focus on delivery and facilitates continuous improvement

● Assess the culture of a team or organization and delivery processes in place to identify improvements and facilitate these improvements with the right type of support

● Showcase relevant tools and techniques such as coaching, advising, workshops, and mentoring

● Engage with stakeholders at all levels of the organization

● Develop clear lines of escalation, in agreement with senior managers

● Ensure any stakeholder can easily find out an accurate and current project or program status, without disruption to delivery

● Work effectively with other suppliers and agencies

● Apply best tools and techniques to: team roles, behaviors, structure and culture, agile ceremonies and practices, knowledge transfer and sharing, program management, cross team coordination, and overall governance of digital service delivery

● Ensure key metrics and requirements that support the team and delivery are well defined and maintained

● Equip staff with the ability to coach others

● If organization level, executive coaching on the fundamental considerations of digital

Bachelors 0 $236.55

Applications

Programmer

Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Designs, codes, tests, debugs, and documents Bachelors 1 $80.73

Applications

Systems Analyst/

Programmer –

Senior

Under general direction, formulates and defines system scope and objectives.

Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debug, and document those programs.

Competent to work at the highest technical level of all phases of applications systems analysis and programming activities. May be responsible for completion of a phase of a project. Regularly provides guidance and training to less -experienced analyst/programmers.

Bachelors 6 $100.65

Backend Web

Developer

Experience using modern, open source software to prototype and deploy backend web applications, including all aspects of server-side processing, data storage, and integration with frontend development.

Primarily responsible for:

● Web development using open-source web programming languages (e.g., Ruby, Python) and frameworks (e.g., Django, Rails)

● Developing and consuming web-based, RESTful APIs

● Using and working in team environments that use agile methodologies (e.g., Scrum, Lean)

● Authoring developer-friendly documentation (e.g., API documentation, deployment operations)

● Test-driven development

● Use of version control systems, specifically Git and GitHub

● Quickly researching and learning new programming tools and techniques

Bachelors 0 $168.71

Business Analyst

Familiar with a range of digital/web services and solutions, ideally where open source and cloud technologies and agile development methodologies have been applied. An eye for detail, excellent communication skills, ability to rationalize complex information to make it understandable for others to work, and ability to interrogate reported information and challenge sources where inconsistencies are found.

Primarily responsible for:

● Support agencies by analyzing propositions and assessing decision-making factors such as strategic alignment, cost/benefit, and risk

● Work closely with the Product Manager to define a product approach to meet the specified user need

● Define skill requirement s and map internal, agency, and external

(partners/specialist contractors) resource s

● Work with the owning agency to ensure they have the budget to cover the proposed approach and resource requirements during delivery and analyze what provision they have for on-going running costs

● Analyze and map the risks of this product approach and propose mitigation solutions

● Define how the predicted user and financial benefit can be realized, and how channel shift will be measured

● Make a recommendation for action against the analysis done

Bachelors 0 $154.95

Chief Information

Security Officer

Ensure that all information systems are functional and secure.

Bachelors 6 $99.66

Client/Server

Database Manager

Projects long-range requirements for client/server database administration in conjunction with other managers in the information systems function as well as business function managers. Prepares activity and progress reports regarding the client/server database management section.

Bachelors 3 $88.70

Client/Server

Network Architect

Top-Level technical expert responsible for design and development of a client/server environment. Advises on selection of technological purchases with regards to processing, data storage, data access, applications development.

Bachelors 4 $128.56

Communications

Analyst - Senior

Under general direction, assists in the planning, design, and implementation of communications networks. Responsible primarily for the assessment and optimization of network design through review and assessment of user needs.

Conducts feasibility studies for large projects, develops requests for proposal, evaluates vendor products, and makes recommendations on selection. May J-

54 function as lead position providing guidance and training to less-experienced analysts. Typically requires at least five years of experience in telecommunications with strong emphasis in network design, traffic engineering, equipment vendors, and carriers. Frequently reports to a

Data/Voice Communications Manager or Internal Communications Systems

Consultant High

School 6 $86.70

Communications

Facility Engineer

Provides technical direction and engineering knowledge for communications systems infrastructure activities, including planning, designing, and implementing communications infrastructure requirements for buildings and systems. Ensures that adequate and appropriate planning is provided to direct building architects and planners in building communications spaces and media pathways meet industry standards.

Bachelors 6 $88.70

Communications

Transmission

Engineer

Provides technical direction and engineering knowledge for communications activities including planning, designing, installing and maintaining large communications networks. Develops, operates, and maintains voice, wireless, video, and data communications systems. Provides complex engineering or analytical tasks and activities associated with one or more technical areas within the communications function

Bachelors 3 $92.69

Computer

Operations Manager

Responsible for all activities relating to the operation of centralized data processing equipment and peripheral information systems equipment.

Establishes detailed schedules for the utilization of all equipment in the computer operations section to obtain maximum utilization. Assigns personnel to various operations and directs their activities. Reviews and evaluates work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods. Consults with personnel in other information systems sections to coordinate activities. Prepares activity and progress reports regarding the computer operations section. Frequently reports to a Director of Information

Systems Operations.

Bachelors 2 $105.64

Consultant

Works with end user groups to evaluate and solve technical problems.

Evaluates existing systems and/or user needs to analyze, design, recommend, and implement system changes Bachelors 3 $136.53

Data Architect

Designs and builds relational databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database. Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation. Translates business needs into long term architecture solutions. Defines, designs, and builds dimensional databases. Develops data warehousing blueprints, evaluating hardware and software platforms, and integrating systems. Evaluates reusability of current data for additional analyses. Reviews object and data models and the metadata repository to structure the data for better management and quicker access.

Bachelors 3 $85.71

Data

Communications

Manager - Planning

& Implementation

Ensures that adequate and appropriate planning is provided for remote hardware and communications facilities to develop and implement methodologies for analysis, installation, and support of distributed processing client/server systems. Provides coordination in the analysis, acquisition, and installation of hardware, software, and facilities. Manages the training and efforts of a staff engaged in system and network planning, analysis and monitoring activities. Typically requires eight to ten years of experience in software/hardware LAN and WAN network design and analysis. Frequently reports to a Telecommunications Department Director/Manager or Planning and Engineering Manager

Bachelors 7 $65.77

Data Security

Administration

Manager

Directs and implements the necessary controls and procedures to cost-effectively protect information systems assets from intentional or inadvertent modification, disclosure, or destruction. Provides guidance and direction for the physical protection of information systems assets to other functional units.

Provides reports to superiors regarding effectiveness of data security and makes recommendations for the adoption of new procedures. Assigns work to subordinates, monitors performance, and conducts performance appraisals.

Interviews and makes recommendations for additional staff.

Bachelors 8 $98.66

Data Security

Analyst - Senior

Under general direction, performs all procedures necessary to ensure the safety of information systems and to protect systems from intentional or inadvertent access or destruction. Interfaces with user community to understand their security needs and implements procedures to accommodate them. Ensures that user community understands and adheres to necessary procedures to maintain security. May require familiarity with domain structures, user authentication, and digital signatures. Conducts accurate evaluation of the level of security required. May require understanding of firewall theory and configuration. Must be able to weigh business needs against security concerns and articulate issues to management

Bachelors 6 $97.66

Data Warehousing

Analyst

Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation. Reviews data loaded into the data warehouse for accuracy. Responsible for the development, maintenance and support of an enterprise data warehouse system and corresponding data marts. Troubleshoots and tunes existing data warehouse applications.

Conducts research into new data warehouse applications and determines viability for adoption. Assists in establishing development standards. Evaluates existing subject areas stored in the data warehouse. Incorporates existing subject areas into an enterprise model. Creates new or enhanced components of the data warehouse. Requires two years’ experience in the field

Bachelors 3 $88.70

Data Warehousing

Project Manager

Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation. Responsible for leading data warehouse team in development and enhancements of the data warehouse user interface. Establishes user requirements. Creates new standards and procedures related to end user and internal interface development. Works with

Data Architect on technical issues and system architecture definition.

Translates high -level work plans and converts to detailed assignments for team members. Monitors status of assignments and reviews work for completion and quality. Typically requires more than five years of experience

Bachelors 6 $140.52

Data/Configuration

Management

Specialist

Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.

Bachelors 6 $73.75

Database Analyst/

Programmer -

Intermediate

Under general supervision, designs, implements and maintains moderately complex databases. Maintains database dictionaries and integration of systems through database design. Competent to work on most phases of database administration but may require some instruction and guidance in other phases. Requires two years’ experience in the field

Bachelors 2 $98.66

Database Analyst/

Programmer –

Senior

Under general direction, designs, implements and maintains complex database with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation and statistical methods. Includes maintenance of database dictionaries, overall monitoring of standards and procedures and integration of systems through database design. Competent to work at the highest level of all phases of database management. Requires three years’ experience in the field.

Bachelors 6 $65.77

Database Manager

Responsible for all activities related to the administration of computerized databases. Assigns personnel to various projects and directs their activities.

Reviews and evaluates work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods. Consults with and advises users of various databases. Projects long-range requirements for database administration in conjunction with other managers in the information systems function as well as business function managers. Prepares activity and progress reports regarding the database management section. Typically requires five to seven years of experience Bachelors 0 $67.77

Delivery Manager

Experience setting up teams for successful delivery by removing obstacles (or blockers to progress), constantly helping the team to become more self-organizing, and enabling the work the team does rather than impose how it’s done. Manages one or more agile projects, typically to deliver a specific product or transformation via a multidisciplinary, high-skilled digital team. Adept at delivering complex digital projects, breaking down barriers to the team, and both planning at a higher level and getting into the detail to make things happen when needed. Defines project needs and feeds these into the portfolio/program process to enable resources to be appropriately allocated. Primarily responsible for:

● Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently

● Work with the Product Manager to define the roadmap for any given product and translate this into user stories

● Lead the collaborative, dynamic planning process -- prioritizing the work that needs to be done against the capacity and capability of the team

● Matrix-managing a multi-disciplinary team

● Ensure all products are built to an appropriate level of quality for the stage

(alpha/beta/production)

● Actively and openly share knowledge of best practices

Bachelors 0 $177.87

Dev Ops Engineer

Experience serving as the engineer of complex technology implementations in a product-centric environment. Comfortable with bridging the gap between legacy development or operations teams and working toward a shared culture and vision. Works tirelessly to arm developers with the best tools and ensuring system uptime and performance.

Primarily responsible for:

● Deploying and configuring services using infrastructure as a service providers

(e.g., Amazon Web Services, Microsoft Azure, Google Compute Engine, RackSpace/OpenStack)

● Configuring and managing Linux-bas ed servers to serve a dynamic website

● Debugging cluster-based computing architectures

● Using scripting or basic programming skills to solve problems

● Installation and management of open source monitoring tools

● Configuration management tools (e.g., Puppet, Chef, Ansible, Salt)

● Architecture for continuous integration and deployment, and continuous monitoring

● Containerization technologies (e.g., LXC, Docker, Rocket)

Bachelors 3 $221.88

Digital Performance

Engineer

Experience specifying, collecting, and presenting key performance data and analysis for a given digital service. Supports Product Managers by generating new and useful information and translating it into actions that will allow them to iteratively improve their service for users. Possesses analytical and problem-solving skills necessary for quickly developing recommendations based on the quantitative and qualitative evidence gathered via web analytics, financial data, and user feedback. Confident in explaining technical concepts to senior officials with limited technological background. And comfortable working with data, from gathering and analysis through to design and presentation.

Primarily responsible for:

● Support the Product Manager to make sure their service meets performance requirements

● Communicate service performance against key indicators to internal and external stakeholders

● Ensure high-quality analysis of agency transaction data

● Support the procurement of the necessary digital platforms to support automated and real time collection and presentation of data

● Share examples of best practice in digital performance management across government

● Identify delivery obstacles to improving transactional performance in agencies and working with teams to overcome those obstacles

Bachelors 0 $165.95

Disaster Recovery

Analyst

Responsible for security and integrity of assigned electronic data, data systems, and data networks. Designs and administers programs to include policies, standards, guidelines, training programs and a viable quality assurance process for disaster recovery. Oversees and reviews the testing and implementation of software, data systems and data networks to ensure that the integrity and security of all electronic data and data systems are adequately protected. Oversees and facilitates the preparation of an organization wide business resumption plan. Responsible for ensuring the business resumption plan adequately addresses the organization's requirements and established time frames. Requires five years’ experience in the field.

Bachelors 6 $96.68

Documentation

Specialist - Senior

Under general supervision, is responsible for preparing and/or maintaining systems, programming, and operations documentation, procedures, and methods including user manuals and reference manuals. Maintains a current internal documentation library. Provides or coordinates special documentation services as required. Competent to work at the highest level of all phases of documentation. May act as project leader for large positions.

Bachelors 3 $80.73

Electronic Data

Interchange (EDI)

Manager

Responsible for daily electronic data interchange (EDI) operations of an organization. Develops and executes strategies for Internet-based interchange capabilities. Coordinates and implements new EDI methods and systems and enhances and upgrades the existing systems. Finds EDI solutions for business operations. Establishes and maintains communications and trading partner routings, including online orders and fulfillment systems. Audits the quality of data provided, provides security and backup, and ensures system disaster recovery processes are in place. Resolves trading partner’s technical problems involving EDI. Develops technical design documentation. Ensures customer/vendor agreements meet legal requirements. Responsible for internal training of EDI and related staff.

Bachelors 5 $85.71

Engineering Subject

Matter Specialist

Provides technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems that necessitate high -level knowledge of the subject matter for effective implementation. Participates as needed in all phases of software development with emphasis on the planning, analysis, modeling, simulation, testing, integration, documentation, and presentation phases.

Bachelors 0 $173.41

Engineering Subject

Matter Specialist-

Principal

Provides technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems that necessitate high-level knowledge of the subject matter for effective implementation. Participates as needed in all phases of software development with emphasis on the planning, analysis, modeling, simulation, testing, integration, documentation and presentation phases.

Bachelors 6 $358.78

ERP Business

Analyst -

Intermediate

Under general supervision, serves as subject matter expert associated with content, processes, and procedures associated with enterprise applications.

Applies functional knowledge to design and customize workflow systems that provide seamless integration for client/server applications. Writes functional requirements, develops test plans, and works with production issues

Bachelors 3 $101.65

ERP Business

Analyst - Senior

Under general direction, serves as senior subject matter expert associated with content, processes, and procedures associated with ERP. Defines detailed requirements, analyze s business needs, and validates solutions with the client. Details requirements through product development and other functions to support the project team. Monitors other business analysts in software development methods and processes and implementation of those methods.

Evaluates development projects and assists in tailoring the development process to meet the project needs

Masters 6 $106.64

ERP Programmer

Under general supervision, works primarily in ERP client/server enterprise application. Designs and develops all aspects of data conversion. Builds application tables, panels, and reports. Codes individual modules and complex functions. Develops application tables, panels, and reports for projects.

Responsible for software integration and external interface development.

Troubleshoots and resolves testing issues. Responsible for technical documentation.

Bachelors 3 $120.58

Front End Web

Developer

Experience using modern, frontend web development tools, techniques, and methods for the creation and deployment of user-facing interfaces. Is comfortable working in an agile and lean environment to routinely deploy changes. Primarily responsible for: ● Frontend web development using modern techniques and frameworks (e.g., HTML5, CSS3, CSS frameworks like LESS and SASS, Responsive Design, Bourbon, Twitter Bootstrap) ● JavaScript development using modern standards, including strict mode compliance, modularization techniques and tools, and frameworks and libraries (e.g., jQuery, MV* frameworks such as Backbone.js and Ember.js, D3) ● Consuming

RESTful APIs ● Using and working in team environments that use agile methodologies (e.g., Scrum, Lean) ● Use of version control systems, specifically

Git and GitHub ● Ensuring Section 508 Compliance ● Quickly researching and learning new programming tools and techniques

● Using and working with open source solutions and community

● Creating web layouts from static images

● Creating views and templates in full-stack frameworks like Rails, Express, or

Django

Bachelors 0 $143.03

Groupware

Specialist

Responsible for the implementation, maintenance, and support of organization messaging system. May work closely with first tier support staff to solve system problems. Ensures smooth integration of all groupware systems in a particular environment. Provides technical support on local groupware replication and client dial-up access issues. Prepares documentation that will assist in the maintenance of the groupware system. May serve as an internal consultant to developers, assisting them in the area of server supports, security, ID files, and other development issues that will aid the process. Requires solid working knowledge of WANs, LANs, and telecommunication concepts as they relate to the groupware system and database replication.

Bachelors 3 $55.81

Help Desk Manager

Has overall responsibility for help desk operations associated with the identification, prioritization and resolution of reported problems. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked and resolved appropriately. May maintain responsibility for development, maintenance and integrity of help desk software. Requires 3 years’ experience in the field.

Bachelors 3 $59.80

Help Desk Support

Services Specialist -

Intermediate

Under general supervision, provides second-tier support to end users for either

PC, server, or mainframe applications and hardware. Handles problems that the first tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.

Simulates or recreates user problems to resolve operating difficulties.

Recommends systems modifications to reduce user problems. Maintains currency and high level of technical skill in field of expertise. Escalates more complex problems to senior level.

High

School 3 $59.80

Help Desk Support

Services Specialist -

Senior

Under general direction, provides second-tier support to end users for either

PC, server, or mainframe applications and hardware. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.

Simulates or recreates user problems to resolve operating difficulties.

Recommends systems modifications to reduce user problems. Maintains currency and highest level of technical skill in field of expertise.

Associates 6 $67.77

Information

Assurance Engineer

Oversees the storing and processing of information to make sure that it is secure. The Information Assurance Engineer identifies overall security requirements for the proper handling of data, and assist architects and system developers. Support the continuous monitoring program as necessary when

Information System Continuous Monitoring (ISCM) present

Bachelors 0 $129.56

Information

Assurance Network

Specialist

Analyzes general information assurance-related technical problems and provides basic engineering and technical support in solving these problems.

Designs, develops, engineers, and implements solutions that meet network security requirements. Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle.

Bachelors 3 $115.61

Information

Assurance

Systems/Network

Specialist

Installs, configures and maintains organization's operating systems. Analyzes and resolves problems associated with server hardware, NT, applications software. Detects, diagnoses, and reports NT related problems on both NT server and NT desktop systems. Performs a wide variety of tasks in software/hardware maintenance and operational support of NT Server systems

Bachelors 3 $84.72

Information Center

Consultant

Under general supervision of Information Center Manager, may support unlimited end user groups. Works with users to solve problems with available technology including hardware, software and peripherals. Studies and analyzes system’s needs, trains users on software and hardware, handles troubleshooting, and provides quality assurance review of user systems. Acts as project manager, typically performs time estimates, and regularly reviews status of projects. May have specialization in particular software that would be utilized in an end user environment. Keeps abreast of technological developments and may install new hardware and software for user groups.

Frequently reports to an Information Center Manager

Bachelors 6 $88.70

Information Security

Business Analyst

Determines enterprise information security standards. Develops and implements information security standards and procedures. Ensures that all information systems are functional and secure Bachelors 3 $84.72

Information Services

Consultant

Top-level technical expert supporting unlimited end user groups. Works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. Requires high level of diverse technical experience related to studying and analyzing systems needs, systems development, systems process analysis, design, and re-engineering. Has skills and experience related to business management, systems engineering, operations research, and management engineering. Typically requires specialization in particular software or business application utilized in an end user environment. Keeps abreast of technological developments and applications.

Bachelors 6 $134.54

Information Systems

Auditor- Senior

Under general direction, audits the most complex new and existing information systems applications to ensure that appropriate controls exist, that processing is efficient and accurate, and that information systems procedures are in compliance with corporate standards. Competent to work at the highest level of all phases of information systems auditing.

Bachelors 6 $62.79

Information Systems

Training Specialist -

Senior

Under general direction, organizes, prepares, and conducts complex training and educational programs for information systems or user personnel. May design and develop in-house programs. Maintains records of training activities, employee progress, and program effectiveness. Competent to work at the highest level of all phases of information systems training

Bachelors 6 $113.61

Interaction

Designer/User

Researcher/Usabilit y Tester

The Interaction Designer / User Researcher / Usability Tester is part of a highly collaborative, multidisciplinary team focused on improving usability, user experience, and driving user adoption and engagement. They are responsible for conducting user research, analysis & synthesis, persona development, interaction design, and usability testing to create products that delight our customers. Primarily responsible for: ● Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing ● Design and specify user interfaces and information architecture ● Lead participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery ● Produce user requirements specifications & experience goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications ● Effectively communicate research findings, conceptual ideas, detailed design, and design rationale and goals both verbally and visually ● Plan and facilitate collaborative critiques and analysis & synthesis working sessions ● Work closely with visual designers and development teams to ensure that customer goals are met and design specifications are delivered upon ● Designs and develops primarily internet/web pages and applications ● Develops proof-of-concepts and prototypes of easy-to-navigate user interfaces (UIs) that consists of web pages with graphics, icons, and color schemes that are visually appealing ●

Researches user needs as well as potential system enhancements ● Has familiarity to, or may actually: code, test, debug documents, and implement web applications using a variety of platforms ● Planning, recruiting, and facilitating the usability testing of a system ● Analyzing and synthesizing the results of usability testing in order to provide recommendations for change to a system ● May create such artifacts as Usability Testing Plan, Testing Scripts, and Usability Testing Report

Bachelors 0 $160.45

Internal

Communications

Systems Consultant

Provides systems guidance for current and proposed investments in telecommunications and network facilities and/or services from the development of communications software through financial implementation review. Researches present and future communication technologies. Works closely with system users to provide direction/assistance in identification and resolution of user problems. May supervise a group of planning analysts responsible for research/technical assistance for the user group. Typically requires eight to ten years of experience in telecommunications with emphasis on systems analysis, LAN/WAN telecommunications network design, and traffic engineering.

Bachelors 6 $97.66

IT Subject Matter

Specialist

Provides extremely high-level subject matter proficiency for work described in the task. Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems that require doctorate level knowledge of the subject matter for effective implementation.

PhD 3 $100.65

LAN Administrator -

Intermediate

Under general supervision, responsible for the acquisition, installation, maintenance, and usage of the organization’s local area network. Manages

LAN performance and maintains LAN security. Ensures that security procedures are implemented and enforced. Installs all network software. Evaluates, develops and maintains telecommunications systems. Troubleshoots LAN problems. Establishes and implements LAN policies, procedures, and standards and ensures their conformance with information systems and organization objectives. Trains users on LAN operation. Typically requires two to four years of experience. Frequently reports to a PC support manager or Senior

LAN Administrator

Bachelors 5 $70.76

LAN Support

Technician -

Intermediate

Under general supervision, monitors and responds to technical control facility hardware and software problems utilizing hardware and software testing tools and techniques. May interface with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.

May assist with installation of terminals and associated hardware. May provide

LAN server support. Requires strong knowledge of PC/LAN communications hardware/software, in a multi-protocol environment, and network management software. Typically requires two to four years’ experience in data communications troubleshooting

Bachelors 6 $59.80

LAN Support

Technician - Senior

Under general direction, monitors and responds to complex technical control facility hardware and software problems utilizing a variety of hardware and software testing tools and techniques. Provides primary interface with vendor support service groups or provides internal analysis and support to ensure proper escalation during outages or periods of degraded system performance.

May provide LAN server support. Requires extensive knowledge of PC/LAN communications hardware/software in a multi-protocol environment and network management software. May function as lead position providing guidance and training for less-experienced technicians. Typically requires at least four years of experience in data communications troubleshooting.

Bachelors 6 $65.77

LAN/WAN

Administrator

Monitors LAN, WAN, and servers. Provides batch monitoring, tape back-up, and restoration. Administers mail system and implements new database architecture. Monitors and conducts performance evaluation of networks.

Supports, installs, maintains, and troubleshoots all local area and wide area networking devices and related software for branch offices and internal and external networks

Bachelors 3 $70.76

LAN/WAN Integrator

L Responsible for the overall integration of the enterprise-wide network including the planning, design, installation, maintenance, management, and coordination of the corporate LAN/WAN (may include local, metropolitan, and wide area networks). Has responsibility for technical architecture and recommendations related to LAN/WAN. Is typically a top-level technical contributor with advanced knowledge and experience in the area of local and wide area networking, communications, and related hardware/s software.

Maintains high level of technical expertise and studies vendor products to determine those which best meet organization needs. Presents information to management, which may result in the purchase and installation of hardware, software, and telecommunications equipment. Recommends network security procedures and policies. Knowledgeable in a multi-platform operating environment. May work with Voce and/or Data Communications

Analysts.AN/WAN Integrator.

Bachelors 3 $84.72

LAN/WAN/MAN

Administrator

Monitors LAN, WAN, MAN, and servers. Provides batch monitoring, tape back-up, and restoration. Supports, installs, maintains, and troubleshoots all local area and wide area networking devices and related software for branch offices and internal and external network

Bachelors 3 $72.76

Network Engineer -

Intermediate

Under general supervision, oversees the purchase, installation, and support of network communications, including LAN/WAN systems. Works on problems of diverse scope where analysis of situation requires evaluation and judgment.

Responsible for evaluating current systems. Assists in the planning of large-scale systems projects through vendor comparison and cost studies. Requires thorough knowledge of LAN/WAN systems, networks, and applications.

Typically requires two to five years of experience

Bachelors 3 $94.68

Network Engineer -

Senior

Under general direction, manages the purchase, installation, and support of network communications , including LAN/WAN systems. Responsible for evaluating current systems. Works on complex problems where analysis of situation requires in-depth evaluation of various factors. Plans large-scale systems projects through vendor comparison and cost studies. Provides work leadership and training to lower level network engineers. Requires expert knowledge of LAN/WAN systems, networks, and applications. Typically requires at least five years of experience

Bachelors 6 $119.60

Network Operations

Supervisor

Provides first level guidance/direction (either as a full-time supervisory position or on a project management basis) to network operation and maintenance analysts, technicians, and/or engineers. Performs technical analysis of complex software, hardware, and transmission facility using various diagnostic tools in support of efficient network operations. Provides guidance/ direction for engineering efforts and test and evaluation programs. Performs on-site engineering when required. Typically requires five years of experience in operations, maintenance, and sustained engineering of LAN to WAN internetworking. Frequently reports to a Regional Manager or Operations

Manager

Bachelors 10 $101.65

Network Planning

Analyst -

Intermediate

Under general supervision, plans and evaluates moderately complex existing network systems and makes recommendations for resources required to maintain and/or expand service levels. Provides assistance in network planning, engineering, architecture, and the development of technical standards and interface applications. Evaluates new products as assigned.

Provides resolution for network problems. Typically requires four to six years of experience in telecom networks. Frequently reports to a higher Network

Planning position or a Telecommunications Department Director/Manager.

Bachelors 3 $91.69

Network Planning

Analyst - Senior

Under general direction, plans and evaluates complex existing network systems and makes recommendations for resources required to maintain and/or expand service levels. Provides highly s killed technical assistance in network planning, engineering, and architecture. Develops technical standards and interface applications, identifies and evaluates new products, and provides resolution for network problems. May interface with vendors to identify and purchase hardware and software. May function as lead position for other

Network Planning Analysts. Typically requires six to eight years of experience in telecom networks. Frequently reports to a Telecommunications Department

Director/Manager or a higher Network Planning position

Bachelors 6 $107.64

Network Planning

Manager

Responsible for long-term strategic planning to ensure network capacity meets current and future network requirements including planning for remote hardware and communications facilities, development and implementation of methodologies for system analysis, installation, and support. Defines and develops methodology to ensure compatibility of all software and hardware products at EA facility. Provides ongoing coordination in the analysis, acquisition, and installation of remote hardware and software. May supervise

Network Planning Analysts. Typically requires six to eight years of experience.

Frequently reports to a Telecommunications Department Director/Manager or

Planning and Engineering Manager

Bachelors 3 $109.62

Network Systems

Administrator

Provides system administration of Network, Web, and/or communication systems, including Local Area Network (LAN) and Wide Area Network (WAN). J-

18 systems, involving network security. Prepares technical implementation plans that provide integrated solutions including actions, milestones, timelines and critical paths required for complete solutions.

Bachelors 3 $76.74

Network Systems

Manager

Supervises all personnel engaged in the operation and support of network facilities, including all communications equipment in large scale or multi-shift operations. Supervises complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.

Bachelors 3 $86.70

Network/Hardware

Support Technician

Monitors and responds to hardware, software, and network problems. Provides the routine testing and analysis of all elements of the network facilities

(including power, software, communications machinery, lines, modems, and terminals). Monitors and controls the performance and status of the network resources.

Bachelors 6 $68.77

Operations Manager

- Data

Communications

Manages all aspects of the daily operation for data network(s) in either a stand

-alone data network environment in a voice and data separated network environment. Develops project plans for the implementation of new telecommunications technology and systems. Directs technical analysis of complex software, hardware, and transmission systems. Coordinates with vendors involved in providing communication activities

Bachelors 10 $108.63

Operations Systems

Manager

Provides assistance and oversight for all information systems operations activities, including computer and Telecommunications /communications operations, data entry, data control, operations support, operating systems programming, system security policy procedures, and/or web strategy and operations. Provides input to policy level discussions regarding standards and budget constraints.

Bachelors 6 $91.69

Operations/

Technical Support

Manager

Provides technical guidance for directing and monitoring information systems operations. Implements machine modifications to increase the capacity of the system. Directs compilation of records and reports concerning production, machine malfunctioning and maintenance.

Bachelors 1 $93.68

Operations/Network

LAN Administrator

Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Recommends and schedules repairs. Provides end users support for all LAN- based applications . Installs and configures workstations. Bachelors 8 $70.76

Operations/Technic al Support Analyst

Provides technical guidance for directing and monitoring information systems operations. Implements machine modifications to increase the capacity of the system. Directs compilation of records and reports concerning production, machine malfunctioning and maintenance.

Associates 6 $102.65

PC/LAN Mgmt

Analyst – Senior

Under…