MAS - Ankore Consulting Inc. - 47QSWA18D008E

Contract# 47QSWA18D008E Page 1 of 27

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICELIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is:

GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE

SIN SIN Description

54151S Information Technology Professional Services

54151HEAL Health Information Technology Services

541611 Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

541990RISK Risk Assessment and Mitigation Services

OLM Order-Level Materials

Ankore Consulting, Inc

202 Church Street, SE, Suite 208B, Leesburg, VA 20175 Tel: 703-679-7102 Fax: 703-891-5154

Website: www.ankoreinc.com

CAGE Code: 60XM7

DUNS#: 962653320

Contract Administrator: Gitanjali Thakur

Email: gthakur@ankoreinc.com

Contract Information

Contract Number 47QSWA18D008E

Period Covered by Contract August 22, 2018 through August 21, 2028

Business Size Small Business http://www.ankoreinc.com/ mailto:gthakur@ankoreinc.com

Contract# 47QSWA18D008E Page 2 of 27

Table of Contents

CUSTOMER INFORMATION

SIN 54151S LABOR CATEGORY DESCRIPTIONS

SIN 54151HEAL LABOR CATEGORY DESCRIPTIONS

SIN 541611 LABOR CATEGORY DESCRIPTIONS

SIN 541990RISK LABOR CATEGORY DESCRIPTIONS

SIN 54151S LABOR CATEGORY PRICELIST

SIN 54151HEAL LABOR CATEGORY PRICELIST

SIN 541611 LABOR CATEGORY PRICELIST

SIN 541990RISK LABOR CATEGORY PRICELIST

Contract# 47QSWA18D008E Page 3 of 27

CUSTOMER INFORMATION

1a. Table of awarded special item number(s):

SIN SIN Description

54151S Information Technology Professional Services

54151HEAL Health Information Technology Services

541611 Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

541990RISK Risk Assessment and Mitigation Services

OLM Order-Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. Please see attached pricing

1c. Description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided.

Please see attached Labor Category Descriptions.

2. Maximum order. 54151S, 54151HEAL - $500,000; 541611, 541990RISK - $1,000,000

3. Minimum order. $100.00

4. Geographic coverage (delivery area). Domestic

5. Point(s) of production (city, county, and State or foreign country). 202 Church Street, SE, Suite 208B, Leesburg, VA 20175

6. Discount from list prices or statement of net price. GSA Prices shown are Net (discounts already deducted)

7. Quantity discounts. None

8. Prompt payment terms. 1% Net 15 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. To Be Determined at the Task Order level.

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. To Be Determined at the Task Order level

10c. Overnight and 2-day delivery. To Be Determined at the Task Order level.

10d. Urgent Requirements. To Be Determined at the Task Order level.

11. F.O.B. point(s). Destination

12a. Ordering address(es). 202 Church St SE Ste 208B, Leesburg, VA 20175

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3

13. Payment address(es). 202 Church St SE Ste 208B, Leesburg, VA 20175

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges. Not applicable.

Contract# 47QSWA18D008E Page 4 of 27

16. Terms and conditions of rental, maintenance, and repair. Not applicable.

17. Terms and conditions of installation. Not applicable.

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices. Not applicable.

18b. Terms and conditions for any other services. Please see attached Terms and Conditions

19. List of service and distribution points. Not applicable.

20. List of participating dealers. Not applicable.

21. Preventive maintenance. Not applicable.

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). . Not applicable.

22b. Section 508 compliance information on the supplies and services in this contract are available at the following website address (URL): Not Applicable per I-FSS-600

23. Unique Entity Identifier (UEI) number: JA2VE2RDPUD1

24. Notification regarding registration in System for Award Management (SAM) database. Contractor is registered and active in SAM

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SIN 54151S LABOR CATEGORY DESCRIPTIONS

Labor Category

(SIN 54151S)

Minimum Education Minimum Years of Experience

Functional Responsibilities

ADMINISTRATIVE/

CLERICAL

ASSISTANT III

Associate degree 8 years The Clerical Assistant III must have experience in typing documents without error and receive and log guests in and out of a facility. Must have experience with phone systems and take message competently. must have experience and be proficient with graphic tools and produce documents without errors. Must be able to plan, maintain and manage schedules for staff. must have experience and be proficient with a wide variety of graphic and office automation tools and produce documents without errors. The Clerical Assistant III must have experience and knowledge in proofreading and editing documents that are highly technical in nature which was created by others to ensure proper format, grammar, and style.

BUSINESS

PROCESS

ANALYST

Bachelor’s degree 5 years A Business Process Analyst must have experience in the analysis of IT business and information environment, activities, and events.

Must experience in finding trends, errors and reviewing data with report writing skills.

BUSINESS

PROCESS EXPERT

Master’s degree 10 years A Business Process Expert has experience in the analysis of IT business and information environment, activities, and events. Must have deep knowledge of data analysis, trend finding, patterns and be able to identify risks and offer solutions for improving processes that will improve overall agency performance.

BUSINESS

SYSTEM ANALYST,

SENIOR

Bachelor’s Degree in Operations Research, Mathematics, Computer Science, Cost Accounting or related scientific or technical discipline

10 years A Senior Business Analyst has experience in the effective use of data provided by cost estimators to create overall cost versus benefit assessment while considering functional benefits, technical performance, risks, and schedule concerns.

CYBER SECURITY

ANALYST, EXPERT

Master's Degree in computer science, electronics engineering or other engineering or technical discipline

10 years

(8 years of additional relevant experience may be substituted for education)

An Expert Cyber Security Analyst has extensive IT experience with Cyber Security Policy and threat mitigation. Must be well versed in Cyber Security Tools, network topologies, intrusion detection, PKI, and secured networks. Analyst must possess a high level of expertise in developing long term strategies and be knowledgeable about various cyber threats and their mitigation.

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(SIN 54151S)

Minimum Education Minimum Years of Experience

Functional Responsibilities

CYBER SECURITY

ENGINEER

Bachelor’s Degree in Operations Research, Mathematics, Computer Science, Cost Accounting or related scientific or technical discipline

10 A Cyber Security Engineer has IT experience with Cyber Security Policy and threat mitigation. Must be well versed in Cyber Security Tools, network topologies, intrusion detection, PKI, and secured networks. Must have familiarity and experience in the implementation of cyber security regulations.

CYBER SECURITY

SPECIALIST, SR

Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline

10 years

(8 years of additional relevant experience may be substituted for education)

A Senior Cyber Security Specialist has IT experience with Cyber Security Policy and threat mitigation. Must have knowledge and experience in Cyber Security Tools, network topologies, intrusion detection, PKI, and secured networks.

Knowledge of implementation and security levels and roles necessary for successful deployment.

DATABASE

ADMINISTRATOR,

EXPERT LEVEL 2

Bachelor’s degree in Computer Science, Engineering, Information Technology, Cybersecurity, or related field or equivalent vocational school, technical training, or military training in a relevant field.

OCM and/or MCSE

10 Years

(Associate's degree and 10 Years relevant database administrator experience)

A Database Security Administrator, Expert Level 2 shall provide Senior technical expertise for database design, development, implementation, information storage and retrieval, data flow and analysis. Design advanced relational and/or Object-Oriented databases, database parser software, and database loading software. Project long-range requirements for database administration and design. Responsible for developing a database structure that fits into the overall architecture of the system under development and has to make trades among data volumes, number of users, logical and physical distribution, response times, retention rules, security and domain controls.

DATABASE

ARCHITECT

Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline

2 years

(8 years of additional relevant experience may be substituted for education)

A Database Architect is able to clearly identify goals for data management. Can effectively translate user needs to database design. Has experience in creating database management processes and detailed documentation.

DOCUMENTATION

SPECIALIST

/SUPPORT

Bachelor’s degree 2 years

(5 years of additional relevant experience may be substituted for education)

Prepares and reviews correspondence, reports, and maintains documentation for a business group or department. Experienced with automated word processing, spreadsheet, and graphics workstation programs. Assists in collecting and organizing information required for preparation of system or process documentation

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Minimum Education Minimum Years of Experience

Functional Responsibilities

ENGAGEMENT

MANAGER

Bachelor’s degree

Major in a field relevant to the specific requirements of the engagement preferred

Senior management/subject matter expert role in firm with at least 10 years of experience in leading and providing technical direction on consulting engagements.

Experience in financial management, cost estimating, procurement, strategic planning and execution, or business management. Specialized experience includes program planning, audits and evaluations, project development, expertise in management and control of funds and resources, and demonstrated capability in managing multiple tasks.

Serve as liaison with governmental agency, direct projects, review final reports, assume signatory authority for reports, and provide final quality control review.

FUNCTIONAL

/TECHNICAL

EXPERT

Bachelor's degree in engineering, or a related scientific or technical discipline

10 years

(8 years of additional relevant experience may be substituted for education)

A Functional/Technical Area Expert must have experience and deep knowledge of business, functional and technical areas/disciplines and be able to conduct research on special areas. Must have experience with proposing new solutions to problems in the areas of their functional expertise.

Must be able to work and analyze both independently and as part of a team.

JAVA DEVELOPER Bachelor’s degree in computer science, Engineering, Math, or equivalent

4 years

5 years of additional relevant experience may be substituted for education

Java Developer has experience in designing, coding, developing, testing and documenting enterprise resource programs using advanced technologies, such as IP or web-based technology. Technologies include HTML, CGI applications, PERL or Javascript, and Java. Does modifications to, and maintenance of, existing programs and procedures. May be required to create procedural forms and documentation, including flow charts and system documentation.

May lead a small team of programmers on a project.

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Minimum Education Minimum Years of Experience

Functional Responsibilities

LEAD BUSINESS

ANALYST

Bachelor’s Degree in Operations Research, Mathematics, Computer Science, Cost Accounting or related scientific or technical discipline

5 years

(8 years of additional relevant experience may be substituted for education)

A Lead Business Analyst has experience in the effective use of data provided by cost estimators to create overall cost versus benefit assessment while considering functional benefits, technical performance, risks, and schedule concerns.

NETWORK

SECURITY

ENGINEER,

EXPERT LEVEL 2

Bachelor’s degree in Computer Science, Engineering, Information Technology, Cybersecurity, or related field or equivalent vocational school, technical training, or military training in a relevant field.

OCM and/or MCSE

10 Years

(Associate's degree and 10 Years relevant database administrator experience)

A Network Security Engineer, Expert Level 2 shall meet the description of the Network Security Engineer, Expert Level 1, as well as advanced experience designing and implementing diverse LAN/WAN architectures with various networking devices to ensures advanced security protocols and configurations are installed. Designs and implements basic Access Control Lists, IDS/IPS, Virtual LAN, Routing, Switching, Firewall, creates advanced Security Designs for large enterprise environment over 500 devices.

PROGRAM

ANALYST, EXPERT

Master's Degree 10 years

(10 years of additional relevant experience may be substituted for education)

An Expert Program Analyst must have the skill set of a senior PA but also be able to create new methods of gathering and analyzing source data to evaluate program effectiveness and analyze business processes.

PROGRAM

ANALYST

Bachelor's Degree in a Business Discipline

5 years

(8 years of additional relevant experience may be substituted for education)

A Program Analyst must have knowledge in how to plan, analyze and evaluate the effectiveness of operating programs. Must be able to use source data to evaluate the effectiveness of programs and business processes. Must be able to use qualitative and quantitative analytical skills to assess the effectiveness of the operations.

PROGRAM

MANAGER

Master's Degree in Engineering, Computer Science, Systems, Business or related scientific /technical discipline

15 years

(10 years of additional relevant experience may be substituted for education)

A Program Manager must have experience with diverse IT projects both large and small. Must be well versed in full systems development life cycle, enterprise wide network engineering, strategic information planning, business process reengineering, structure and management practices. Must be able to identify and mitigate risks to the program. Must be able to manage to cost, schedule and performance.

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Minimum Education Minimum Years of Experience

Functional Responsibilities

SECURITY

ANALYST, SENIOR

Master's Degree in computer science, electronics engineering or other engineering or technical discipline

5 years

(10 years of additional relevant experience may be substituted for education)

A Senior Security Analyst has experience in managing teams of security analysts. Is able to effectively leverage vast detailed knowledge and familiarity with security discipline. Has thorough knowledge of security principles, concepts, policy and regulations. is able to identify risks in security systems and work with technical experts to resolve security issues. Possess ability to identify key concepts, factors and risks based on conversations and document these in clear and concise narrative or graphic reports.

SECURITY

TECHNICIAN

AA or 2-year technical school focused on computer science, electronics engineering or other engineering or technical discipline

3 years

(4 years of additional relevant experience may be substituted for education)

A Security Technician has experience in implementing IT security solutions and assure successful implementation. Has knowledge of security principles, policy and regulations. IT experience with Cyber Security document management and familiar with security and privacy rules.

SENIOR

CONSULTANT

Bachelor’s degree in Computer Science, Engineering, Math, or equivalent

5 years

(5 years of additional relevant experience may be substituted for education)

Senior Consultant has experience in the analysis of IT business and information environment, activities, and events. Must have deep knowledge of web application analysis and development and be able to conduct process improvement analysis and offer solutions for improving processes that will improve overall agency performance.

SENIOR MANAGER Bachelor’s degree from an accredited college or university. Major in accounting or other technical field preferred

7 years of audit, accounting, or financial and management advisory services experience. Proficient knowledge of GAAP;

GAAS; federal regulations, guidelines, standards, and concepts;

or other relevant industry practices pertaining to the engagement. 8 years of audit or audit-related experience may be substituted for CPA certification based on managing partner approval.

Manage and supervise project teams, provide on-site quality control, monitor engagement budget, plan and assign tasks to project team, act as liaison between project senior and project partner/principal, review workpapers, provide technical assistance to federal agencies and project staff.

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Minimum Education Minimum Years of Experience

Functional Responsibilities

SHAREPOINT

DEVELOPER

Bachelor’s degree in Computer Science, Engineering, Math, or equivalent

4 years

(5 years of additional relevant experience may be substituted for education)

SharePoint Developer has experience in designing, coding, developing, testing and documenting web applications using Microsoft SharePoint and related technologies, such as IP or web-based technology. Technologies include HTML, CGI applications, PERL or Javascript, and Java. Does modifications to, and maintenance of, existing programs and procedures. May be required to create procedural forms and documentation, including flow charts and system documentation.

SUBJECT MATTER

EXPERT

Bachelor’s degree in Computer Science, Engineering, Math, or equivalent

5 years

(5 years of additional relevant experience may be substituted for education)

Subject Matter Expert has functional and technical experience in the analysis of IT business and information environment, activities, and events.

Must have deep knowledge of web application development and be able to identify risks and offer solutions for improving processes that will improve overall agency performance.

SYSTEM

ADMINISTRATOR,

SENIOR

Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline

5 years

(8 years of additional relevant experience may be substituted for education)

A Senior System Administrator has the thorough knowledge to create plans to assure effective management, operations, and maintenance of systems and/or networks. Manages teams of system admins and is able to prioritize work and identify high risk critical problems and dedicate appropriate resources. Ha extensive knowledge of a wide variety of systems and networks to include high volume/high availability systems.

SYSTEM SECURITY

ADMINISTRATOR

EXPERT LEVEL 3

Bachelors’ degree in Computer Science, Engineering, Information Technology, Cybersecurity, or related field or equivalent vocational school, technical training, or military training in a relevant field.

CCNA and CCNA Security and Security + and CISSP or CISM and CCNP Security and/or CEH or LPT

10 years System Security Administrator, Expert level shall have expertise in implementation, maintenance, and integration of the corporate WAN, LAN and server architecture. This individual will also be responsible for implementation and administration of System Security hardware and software, enforcing the System Security policy and complying with requirements of external security audits and recommendations. Performing advanced analysis of System Security needs and designs, integrates the installation of hardware and software.

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Minimum Education Minimum Years of Experience

Functional Responsibilities

SYSTEM SECURITY

ENGINEER

Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline

5 years A System Security Engineer has experience in reviewing security plans, processes, and strategies to identify areas for improvement or update. Has an understanding of security regulations, and directives for organizational and agency level requirements. Has experience in designing and implementing security requirements into products and systems.

SYSTEMS

ANALYST, SENIOR

Bachelor’s degree in computer science, Engineering, Math, or equivalent

5 years

(5 years of additional relevant experience may be substituted for education)

Senior Systems Analyst must have experience in gathering data regarding performance, cost, and compatibility attributes of commercial off-the-shelf software and development applications. They must also have experience in the study of application and the consumption of system resources and be able to detect problems with software applications.

SYSTEMS

ENGINEER, Sr.

Master's Degree in computer science, electronics engineering or other engineering or technical discipline is required.

7 years A Senior Systems Engineer provides technical support in system architecture, system design, system integration and technical management.

Assists in providing technical input to the systems engineering process. Leads teams in developing application and technical plans. Guide customers in the installation and use of strategic products through education and guidance, first-use and tuning assistance problem solving and critical situation resolution.

SYSTEMS

ENGINEER

Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline

10 years

(8 years of additional relevant experience may be substituted for education)

A Systems Engineer provides technical support in system architecture, system design, system integration and technical management. Assists in providing technical input to the systems engineering process. Provides requirements analysis. May prepare and present systems assurance reviews. Identifies requirements and deficiencies in hardware and software products.

Advises customer in product selection and use, capacity planning operations and performance management.

SYSTEMS

ENGINEER JR.

Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline

0 years

(8 years of additional relevant experience may be substituted for education)

A Junior Systems Engineer provides some technical support in system architecture, system design, system integration and technical management. Assists in providing technical input to the systems engineering process. May assist in developing and implementing installation plans.

May assist in preparation and presentation of systems assurance reviews. Identifies

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Minimum Education Minimum Years of Experience

Functional Responsibilities requirements and deficiencies in hardware and software products.

TECHNICAL

MANAGER

Bachelor’s degree from an accredited college or university. Major in computer science, accounting, or other technical field preferred.

CISA or equivalent

7 years’ experience in information assurance auditing, computer programming, or other relevant areas.

Knowledge of FISCAM, GAAS, applicable programming languages, system applications and hardware components, and other relevant industry practices pertaining to the engagement.

Review and evaluate computer-based systems, audit general and application controls in complex information technology environments, perform other duties relevant to the engagement.

TECHNICAL

MANAGER,

ASSOCIATE

Bachelor’s degree from an accredited college or university. Major in computer science, accounting, or other technical field preferred.

CISA or equivalent

2 years’ experience in information assurance auditing, computer programming, or other relevant areas.

Knowledge of FISCAM, GAAS, applicable programming languages, system applications and hardware components, and other relevant industry practices pertaining to the engagement.

Review and evaluate computer-based systems, audit general and application controls in complex information technology environments, perform other duties relevant to the engagement.

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Minimum Education Minimum Years of Experience

Functional Responsibilities

TECHNICAL

MANAGER,

JUNIOR

Bachelor’s degree from an accredited college or university. Major in computer science, accounting, or other technical field preferred.

CISA or equivalent

5 years’ experience in information assurance auditing, computer programming, or other relevant areas.

Knowledge of FISCAM, GAAS, applicable programming languages, system applications and hardware components, and other relevant industry practices pertaining to the engagement.

Review and evaluate computer-based systems, audit general and application controls in complex information technology environments, perform other duties relevant to the engagement.

TECHNICAL

MANAGER,

SENIOR

Bachelor’s degree from an accredited college or university. Major in computer science, accounting, or other technical field preferred.

CISA or equivalent

10 years’ experience in information assurance auditing, computer programming, or other relevant areas.

Knowledge of FISCAM, GAAS, applicable programming languages, system applications and hardware components, and other relevant industry practices pertaining to the engagement.

Review and evaluate computer-based systems, audit general and application controls in complex information technology environments and perform other duties relevant to the engagement.

TECHNICAL

SPECIALIST

Master’s degree 10 years

(10 years of additional relevant experience may be substituted for education)

Technical Specialist has experience in the analysis of IT business and information environment, activities, and events. Must have deep knowledge of data analysis, trend finding, patterns and be able to identify risks and offer solutions for improving processes that will improve overall agency performance.

TECHNICAL

SUBJECT MATTER

EXPERT

Bachelor’s degree in computer science, Engineering, Math, or equivalent

5 years

(5 years of additional relevant experience may be substituted for education)

Technical Subject Matter Expert has experience in the analysis of IT business and information environment, activities, and events. Must have deep knowledge of web application development and be able to identify risks and offer solutions for improving processes that will improve overall agency performance.

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SIN 54151HEAL LABOR CATEGORY DESCRIPTIONS

(SIN 54151HEAL)

Minimum Education

Minimum Years of Experience

Functional Responsibilities

HEALTH IT-BUSINESS

ANALYST 3

Bachelor’s degree in computer science, Engineering, Math, or equivalent

6 years Analyzes company functions, processes, and activities to improve computer-based business applications for the most effective use of money, materials, equipment, and people. Utilizes available computer systems resources and personnel to carry out analysis to support management's quest for performance improvement. Reviews and analyzes information, forecasts, methods, schedules, systems, processes and procedures. Determines most useful business solutions for the company. Level 3 is competent in subject matter and concepts and generally considered a specialist in area of assignment. May lead individuals assisting in the work.

HEALTH IT-COMPUTER

SECURITY SPECIALIST 1

Bachelor’s degree in computer science, Engineering, Math, or equivalent

3 years Plans, coordinates and implements an organization's computer information security measures to safeguard information in computer files against accidental or unauthorized modification, destruction or disclosure.

Reviews violations of computer security procedures to eliminate violations. Regulates access to computer data files, monitors data file use and updates computer security files. Enters commands into computer to allow access to the computer system for users who forget their password. Reads computer security files to determine whether denial of data access reported by user is justified.

HEALTH IT-COMPUTER

SECURITY SPECIALIST 2

Bachelor’s degree in computer science, Engineering, Math, or equivalent

5 years Plans, coordinates and implements an organization's computer information security measures to safeguard information in computer files against accidental or unauthorized modification, destruction or disclosure.

Reviews violations of computer security procedures to eliminate violations. Regulates access to computer data files, monitors data file use and updates computer security files. Enters commands into computer to allow access to the computer system for users who forget their password. Reads computer security files to determine whether denial of data access reported by user is justified. Level 2 is competent in subject matter and concepts.

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(SIN 54151HEAL)

Minimum Education

Minimum Years of Experience

Functional Responsibilities

HEALTH IT-COMPUTER

SECURITY SPECIALIST 3

Bachelor’s degree in computer science, Engineering, Math, or equivalent

6 years Plans, coordinates and implements an organization's computer information security measures to safeguard information in computer files against accidental or unauthorized modification, destruction or disclosure.

Reviews violations of computer security procedures to eliminate violations. Regulates access to computer data files, monitors data file use and updates computer security files. Enters commands into computer to allow access to the computer system for users who forget their password. Reads computer security files to determine whether denial of data access reported by user is justified. Level 3 is competent in subject matter and concepts and generally considered a specialist in area of assignment. May lead individuals assisting in the work.

HEALTH IT-DATABASE

ANALYST 2

Bachelor’s degree in computer science, Engineering, Math, or equivalent

3 years Analyzes business procedures and problems to refine data for database management. Analyzes, designs and implements accurate, secure, efficient, logical and physical data bases and coordinates database development. Identifies and resolves production and/or applications development problems related to the use of the database management system software or utilities. Reviews project request describing database user needs. Studies existing data handling systems to evaluate effectiveness and develops new systems to improve production or workflow as required. Excludes paraprofessional positions. Performs more varied and difficult tasks and requires considerable knowledge of the subject matter and concepts of the position.

HEALTH IT-

NETWORK/TELECOMM

ENGINEER 1

Bachelor’s degree in computer science, Engineering, Math, or equivalent

3 years Assists in the development and maintenance of network communications. Designs, develops, implements, maintains, and enhances telecommunication networks, systems and equipment. May use knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Analyzes existing networks and equipment and identifies opportunities for improvement.

Develops solutions that meet business requirements.

Level 1 performs more routine aspects of the position and is supervised by higher levels.

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Minimum Education

Minimum Years of Experience

Functional Responsibilities

HEALTH IT-

NETWORK/TELECOMM

ENGINEER 3

Bachelor’s degree in computer science, Engineering, Math, or equivalent

6 years Assists in the development and maintenance of network communications. Designs, develops, implements, maintains, and enhances telecommunication networks, systems and equipment. May use knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Analyzes existing networks and equipment and identifies opportunities for improvement.

Develops solutions that meet business requirements.

Level 3 is competent in subject matter and concepts and generally considered a specialist in area of assignment. May lead individuals assisting in the work.

HEALTH IT-PROGRAM

MANAGER 3

Bachelor’s degree in computer science, Engineering, Math, or equivalent

10 years Manages the Program/Project Management Office (PMO) by driving program and project management best practices, policies, procedures and processes.

Tracks the status of all projects and manages escalations, project budgets and reporting. Level 3 is competent in subject matter and concepts and generally considered a specialist in area of assignment.

May lead individuals assisting in the work.

HEALTH IT-PROGRAMMER

ANALYST 2

Bachelor’s degree in computer science, Engineering, Math, or equivalent

3 years Analyzes and critiques computer programs and systems and develops new programs. Reviews users’ requests for new or modified computer programs to determine feasibility, cost and time required, compatibility with current system and computer capabilities. Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems. Level 2 performs more varied and difficult tasks and requires considerable knowledge of the subject matter and concepts of the position.

HEALTH IT-PROJECT

ADMINISTRATOR 3

Bachelor’s degree in computer science, Engineering, Math, or equivalent

6 years Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems. Identifies and analyzes systems requirements and defines project scope, requirements, and deliverables. Coordinates project activities and ensures all project phases are documented appropriately.

HEALTH IT-PROJECT

COORDINATOR 1

Bachelor’s degree in computer science, Engineering, Math, or equivalent

0 years Arranges schedules and regulates flow of work within or between organizational units or businesses. Maintains master schedule and work orders, establishes priorities, and changes schedule according to projects, work order specifications, established priorities, and

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Minimum Education

Minimum Years of Experience

Functional Responsibilities availability or capability of workers, parts, material, machines, and equipment.

HEALTH IT-SYSTEM

ADMINISTRATOR 1

Bachelor’s degree in computer science, Engineering, Math, or equivalent

0 years Administers, develops, runs tests on, implements and maintains operating system and related software.

Establishes and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters.

Troubleshoots and resolves software, operating system, and networking problems. Schedules, performs, and monitors system backups and, when necessary, performs data recoveries. Level 1 performs more routine aspects of the position and is supervised by higher levels.

HEALTH IT-SYSTEM

ADMINISTRATOR 2

Bachelor’s degree in computer science, Engineering, Math, or equivalent

3 years Administers, develops, runs tests on, implements and maintains operating system and related software.

Establishes and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters.

Troubleshoots and resolves software, operating system, and networking problems. Schedules, performs, and monitors system backups and, when necessary, performs data recoveries. Level 2 performs more varied and difficult tasks compared to Level 1, and requires considerable knowledge of the subject matter and concepts of the position.

HEALTH IT-SYSTEM

ANALYST 2

Bachelor’s degree in computer science, Engineering, Math, or equivalent

3 years Analyzes and solves computer problems and assures technology meets the needs of the organization.

Implements system studies to assist organization to realize maximum benefit from investments in equipment, personnel and business processes. Plans and designs new computer systems or devises ways to apply existing systems resources to additional operations. Analyzes user requirements, procedures and problems to automate processing or to improve existing computer system. Level 2 performs more varied and difficult tasks, and requires considerable knowledge of the subject matter and concepts of the position.

HEALTH IT-SYSTEM

ANALYST 3

Bachelor’s degree in computer science, Engineering, Math, or equivalent

6 years Analyzes and solves computer problems and assures technology meets the needs of the organization.

Implements system studies to assist organization to realize maximum benefit from investments in equipment, personnel and business processes. Plans and designs new computer systems or devises ways to apply existing systems resources to additional

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Minimum Education

Minimum Years of Experience

Functional Responsibilities operations. Analyzes user requirements, procedures and problems to automate processing or to improve existing computer system. When necessary, may troubleshoot and resolve software, operating system, and networking problems as well as schedule, perform, and monitors system backups and data recoveries.

Level 3 is competent in subject matter and concepts and generally considered a specialist in area of assignment. May lead individuals assisting in the work.

HEALTH IT-SYSTEM

SOFTWARE ARCHITECT 2

Bachelor’s degree in computer science, Engineering, Math, or equivalent

7 years Responsible for initial design and development of new software or extensive software revisions. Defines product requirements and creates high-level architectural specifications, ensuring feasibility, functionality, and integration with existing systems/platforms. Designs, develops, and implements infrastructure to provide highly complex, reliable, and scalable database to meet the organization's objectives and requirements. Analyzes organization's business requirements for database design and executes changes to database as required. Demonstrates expertise in a variety of the field's concepts, practices, and procedures.

Contract# 47QSWA18D008E Page 19 of 27

SIN 541611 LABOR CATEGORY DESCRIPTIONS

(SIN 541611)

Minimum Education

Minimum Years of Experience

Functional Responsibilities

541611-Administrative/Clerical Assistant 1

High School or

GED

0 years Must have experience in typing documents without error and receive and log guests in and out of a facility. Must have experience with phone systems and take message competently. Should be able to plan, maintain and manage schedules for staff. Able to edit and proofread documents.

541611-Business Analyst 1 BS/BA 5 years Analyzes organizational functions, processes, and activities to improve business processes and applications for the most effective use of money, materials, equipment, and people.

Determines most useful business solutions for the company.

May lead individuals assisting in the work.

541611-Business Analyst 2 BS/BA 7 years Lead analysis of organizational programs, functions, processes, and activities to improve business processes and applications. This role will identify areas within the process that do not comply with policy, procedure and/or business rules, and recommend additional improvements to ensure compliance with policy and procedures and measures to ensure adherence to business rules. This role will help identify documentation gaps and gaps in the communication of policy and procedures and provide recommendations for improvement. May lead individuals assisting in the work.

541611-Business System Analyst 3

BS/BA 10 years Provide expertise related to the organizational structure and design, program objectives, continuous improvement process, and outcome-oriented performance measurement and reporting. Provide direct oversight to the assessment of policies, procedures and business rules, system changes, and business rules documentation.

541611-Engagement Manager BS/BA 10 years Engagement Manager will provide comprehensive oversight and project management of all program activities. This role will provide direct oversight to the various workstream leads.

This role will be the principal point of contact for key communications and decisions related to contract performance, and discussions with client management.

541611-Program Analyst 1 BS/BA 3 years Arranges schedules and regulates flow of work within or between organizational units or businesses. Maintains master schedule and work orders, establishes priorities, and changes schedule according to projects, work order specifications, established priorities, and availability or capability of workers, parts, material, machines, and equipment.

541611-Program Analyst 2 BS/BA 5 years Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems. Identifies and analyzes program requirements and defines project scope, requirements, and

Contract# 47QSWA18D008E Page 20 of 27

(SIN 541611)

Minimum Education

Minimum Years of Experience

Functional Responsibilities deliverables. Coordinates project activities and ensures all project phases are documented appropriately.

541611-Program Manager BS/BA 7 years Manages the Program/Project Management Office (PMO) by driving program and project management best practices, policies, procedures and processes. Tracks the status of all projects and manages escalations, project budgets and reporting. Competent in subject matter and concepts and generally considered a specialist in area of assignment. May lead individuals assisting in the work.

541611-Subject Matter Expert 1 BS/BA 10 years Provide comprehensive oversight aspects of business assessment activities, including the strategic and organizational planning, business process improvement, and related functional/technical areas. This role will review and approve all business deliverables, and provide direct oversight to other team personnel working in the subject matter related areas.

541611-Subject Matter Expert 2 BS/BA 10 years Provide comprehensive oversight aspects of business assessment activities, including the strategic and organizational planning, business process improvement, and related functional/technical areas. This role will review and approve all business deliverables, and provide direct oversight to other team personnel working in the subject matter related areas. May lead other subject matter experts and other team members assisting in the work.

541611-System Analyst 1 BS/BA 0 years Analyzes and solves system problems and assures technology meets the needs of the organization. Implements system studies to assist organization to realize maximum benefit from investments in equipment, personnel and business processes. Plans and designs new business systems or devises ways to apply existing systems resources to additional operations. Analyzes user requirements, procedures and problems to automate processing or to improve existing business systems.

541611-System Analyst 2 BS/BA 6 years Analyzes and solves business problems and assures technology meets the needs of the organization. Implements system studies to assist organization to realize maximum benefit from investments in equipment, personnel and business processes. Plans and designs new business systems or devises ways to apply existing systems resources to additional operations. Analyzes user requirements, procedures and problems to automate processing or to improve existing business systems. Competent in subject matter and concepts and may lead individuals assisting in work in area of assignment.

Contract# 47QSWA18D008E Page 21 of 27

(SIN 541611)

Minimum Education

Minimum Years of Experience

Functional Responsibilities

541611-Technical Analyst 1 BS/BA 3 years Analyzes and critiques business processes and develops new programs. Reviews users’ requests for new or modified programs to determine feasibility, cost and time required, compatibility with current system and business capabilities.

Plans, develops, tests, and documents programs, applying knowledge of business systems.

541611-Technical Specialist BS/BA 10 years Provide technical expertise to support the assessment of business objectives and business rules. Provide direct input in the design and implementation of the competency program, including reviewing technology aspects of business processes, assessing priority and risk levels, and assessing the consistency of processes across the organization. Provide expertise related to governance processes, business process modeling and process optimization.

SIN 541990RISK LABOR CATEGORY DESCRIPTIONS

(SIN 541990RISK)

Minimum Education

Minimum Years of Experience

Functional Responsibilities

541990RISK-

Administrative Assistant

High School or GED

0 years Must have experience in typing documents without error and receive and log guests in and out of a facility. Must have experience with phone systems and take message competently. Should be able to plan, maintain and manage schedules for staff. Able to edit and proofread documents.

541990RISK-Business Analyst 2

BS/BA 5 years Analyzes organizational functions, processes, and activities to improve business processes and applications for the most effective use of money, materials, equipment, and people. Determines most useful business solutions for the company. Design and development of new business applications, processes, and procedures in response to risk assessments.

541990RISK-Business System Analyst 3

BS/BA 10 years Provide expertise related to the organizational structure and design, program objectives, continuous improvement process, and outcome-oriented performance measurement and reporting. Provide direct oversight to the assessment of policies, procedures and business rules, system changes, and business rules documentation.

Contract# 47QSWA18D008E Page 22 of 27

(SIN 541990RISK)

Minimum Education

Minimum Years of Experience

Functional Responsibilities

541990RISK-Database Risk Analyst

BS/BA 5 years Analyzes business procedures and problems to refine data for database management. Analyzes, designs and implements accurate, secure, efficient, logical and physical data bases and coordinates database development. Identifies and resolves production and/or applications development problems related to the use of the database management system software or utilities. Reviews project request describing database user needs. Studies existing data handling systems to evaluate effectiveness and develops new systems to improve production or workflow as required.

541990RISK-

Engagement Manager

BS/BA 10 years Engagement Manager will provide comprehensive oversight and project management of all program activities. This role will provide direct oversight to the various workstream leads. This role will be the principal point of contact for key communications and decisions related to contract performance, and discussions with client management.

541990RISK-Program Manager 3

BS/BA 7 years Manages the Program/Project Management Office (PMO) by driving program and project management best practices, policies, procedures and processes. Tracks the status of all projects and manages escalations, project budgets and reporting.

541990RISK-

Programmer Analyst 2

BS/BA 3 years Analyzes, designs, and develops programs and systems. Reviews users’ requests for new or modified programs to determine feasibility, cost and time required, compatibility with current system and computer capabilities. Plans, develops, tests, and documents programs, applying knowledge of programming techniques and computer systems.

541990RISK-Project Administrator 3

BS/BA 6 years Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems. Identifies and analyzes systems requirements and defines project scope, requirements, and deliverables. Coordinates project activities and ensures all project phases are documented appropriately.

541990RISK-Project Coordinator 1

BS/BA 3 years Arranges schedules and regulates flow of work within or between organizational units or businesses. Maintains master schedule and work orders, establishes priorities, and changes schedule according to projects, work order specifications, established priorities, and availability or capability of workers, parts, material, machines, and equipment.

541990RISK-Risk Analyst 2

BS/BA 5 years Support all aspects of risk and internal Controls assessment activities. Help in assessing and documenting, procedures and business processes and the associated risks and controls. Help identify areas within the process that do not comply with policy, procedure and/or business rules, and recommend additional controls to ensure compliance with policy and procedures and measures to ensure adherence to business rules. This role will help identify documentation gaps and gaps in the communication of policy and

Contract# 47QSWA18D008E Page 23 of 27

Minimum Education

Minimum Years of Experience

Functional Responsibilities procedures and provide recommendations for improvement. May lead individuals assisting in the work.

541990RISK-Security…