MAS - Ouraring Inc. - 47QSMS24D002R

PDF 663 KB

Attached to
Federal Supply Schedule 47QSMS24D002R Federal contract IDV
Contract number
47QSMS24D002R
Issued by
GSA Federal Acquisition Service

About this file

This document is a GSA Federal Supply Schedule price list and associated contract information. The contractor, Ouraring Inc., is providing "Oura Ring" smart rings and related products and services under contract number 47QSMS24D002R. The contract period is January 31, 2024 to January 30, 2029, with a maximum order value of $250,000 for the sporting goods/fitness equipment SIN and $500,000 for the software licenses SIN. The price list includes various models of the Oura Gen3 Heritage ring, with prices ranging from $271 to $372 per unit. Additional products include a free ring sizing kit and a "Military Core" software subscription. The contractor is a small business located in San Francisco, California, and products are manufactured in Finland. Delivery is 15 days ARO. The document also includes the contractor's standard commercial warranty and terms of use.

Ouraring Inc. Pricelist and/or Vendor Terms and Conditions for 47QSMS24D002R, a Federal Supply Schedule awarded to Ouraring Inc., under Multiple Award Schedule (MAS)

View the file

On GovTribe

Work with this file on GovTribe

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for

GSA Advantage!® is: https://www.GSAAdvantage.gov.

Multiple Award Schedule

FSC Groups: C Furniture and Furnishings and F Information Technology FSC Class: 339920

Contract number: 47QSMS24D002R

Contract period: January 31, 2024 – January 30, 2029

OURARING INC

222 Kearny St Fl 7

San Francisco, CA 94108

Phone: 925-719-4481 https://ouraring.com/

Contract administration source (if different from preceding entry).

Sirus Vahabzadeh

415-429-1773 gsaorders@ouraring.com

Business size: Small

For more information on ordering on ordering go to the following website:

https://www.gsa.gov/schedules.

Price list current as of Modification PS-0011 effective Mar 18, 2025

Prices Shown Herein are Net (discount deducted) http://www.gsaadvantage.gov/ https://ouraring.com/ mailto:gsaorders@ouraring.com http://www.gsa.gov/schedules

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Recovery SIN Title

339920S 339920SRC Sporting Goods, Fitness Equipment, and

Supplies 511210 511210RC Software Licenses

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See attached pricelist.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. Not applicable

2. Maximum order:

SINs Maximum Order

339920S $250,000

511210 $500,000

3. Minimum order: $8,120

4. Geographic coverage (delivery area). Domestic (50 states and DC)

5. Points of production (city, county, and State or foreign country).

222 Kearny St Fl 7

15015 Avenue of Science

San Diego, CA 92128

Sanmina

Teollisuustie 1

90830 Haukipudas

Finland

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts.

For OR4:

50-199 - 3% additional discount per ring

200-499 - 6% additional discount per ring

500-2,999 - 11% additional discount per ring

3000 – 16% additional discount per ring

8. Prompt payment terms. Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin). Finland

10a. Time of delivery. (Contractor insert number of days.) 15 days ARO

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. To Be

Determined at the Task Order level

10c. Overnight and 2-day delivery. To Be Determined at the Task Order level

10d. Urgent Requirements. To Be Determined at the Task Order level

11. F.O.B. point(s). Destination

12a. Ordering address(es).

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es).

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g.

contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/.

As Applicable

23. Unique Entity Identifier (UEI) number. CCXLM8QWZMJ8

24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM

OURARING GSA PRICELIST

SIN

MFR

PART

NO

PRODUCT

NAME

PRODUCT DESCRIPTION

GSA

PRICE

COO

511210

JZSE-

MILITARY

CORE -

DATA

ACCESS

FOR LIFE

OF

This license offers a subcription that grants access for the lifetime of the hardware to the Oura mobile application, including insights on health readiness, sleep and activity scores, personalized recommendations, an ever-growing suite of features,guided audio sessions, science-backed educational content, and more. The subscription is exclusively connected to use of the Gen3 Oura Ring.

The ring is not included in this subscription and must be purchased as a separate item.

$100.00

FI

339920S

JZ98-

OURA RING

SIZING KIT

1 Free Sizing Kit Per 10 Rings. We recommend 1 sizing kit per 10 rings purchased. (Please be mindful of waste)

EACH ADDITIONAL SIZING KIT MUST BE

PURCHASED AT THE LISTED PRICE

$4.00 http://www.section508.gov/

Oura Terms of Use – GSA_010824

SIN

MFR

PART

NO

PRODUCT NAME

PRODUCT DESCRIPTION

GSA PRICE

COO

GSA-

MCB-

JZ90-

54144

Oura Ring 4 Black Size Later GSA Bundle + Data Access for the Life of the Hardware

Oura Ring 4 is a ring wearable providing insights into over 30 biometrics including sleep, readiness, activity, heart health, stress, and women s health.

This bundle includes the Military Core membership which grants Oura membership for the lifetime of the hardware through the Oura app, available on Apple App Store and Google Play Store. Oura Ring Specs - Color: BLACK, includes a charger and cable, Sizes offered: size 4 - 15; Oura will reach out after order is placed to help you determine correct sizes, Additional specs: advanced temperature monitoring, blood oxygen sensing, up to 8 days battery life, up to 100 meters water resistant.

Additional discounts may apply based on volume.

$411.06

GSA-

MCB-

JZ90-

54218

Oura Ring 4 Stealth Size Later GSA Bundle + Data Access for the Life of the Hardware

Oura Ring 4 is a ring wearable providing insights into over 30 biometrics including sleep, readiness, activity, heart health, stress, and women s health.

This bundle includes the Military Core membership which grants Oura membership for the lifetime of the hardware through the Oura app, available on Apple App Store and Google Play Store. Oura Ring Specs - Color: STEALTH, includes a charger and cable, Sizes offered: size 4 - 15; Oura will reach out after order is placed to help you determine correct sizes, Additional specs: advanced temperature monitoring, blood oxygen sensing, up to 8 days battery life, up to 100 meters water resistant.

Additional discounts may apply based on volume.

$461.44

ŌURA TERMS OF USE – GSA SCHEDULE

Welcome and thank you for your interest in Ōura! These Terms of Use (the “Agreement”) describe the terms and conditions applicable to your use of ouraring.com (the “Site”), the smart ring, charger, and/or other electronic device(s) (the “Products”), including the Ōura mobile application (the “Mobile App”) (collectively, the “Services”).

The Site and Mobile App are owned and operated by Ōura Health Oy, and its affiliates

As of January 9, 2024 and subsidiaries, such as Ouraring Inc. (collectively “Ōura” or “Oura”).

In this Agreement, we refer to ourselves as “Ōura” or “Oura” or “us” or “we”; we refer to you as “you” or “Customer.” Oura and Customer are referred to in this Agreement individually as a “Party” and collectively as the “Parties.”

By executing this Agreement in writing, you intend and expressly agree to be bound by all the terms and conditions of this Agreement and the Privacy Policy attached herein. If you do not agree to these terms and conditions, you may not use the Services.

Access and Use

Oura grants you a limited license to access the Site subject to this Agreement. If you choose to subscribe to and use the Mobile App, Oura further grants you a license to access and use the Services, subject to and conditioned upon your compliance with this Agreement, the Privacy Policy, and any other rules and requirements communicated to you by Oura and agreed upon in writing, including your payment of any applicable fees.

You acknowledge and agree that Oura may non-materially modify, update, and otherwise change the Services at any time and in its sole discretion.

You represent and warrant that you have the legal authority to accept this Agreement.

You alone are responsible for your activities and interaction with the Services.

You shall not use the Services for any purposes beyond the scope of the access granted in this Agreement. You shall not at any time, directly or indirectly, and shall not permit any third-party to: (i) copy, modify, or create derivative works of the Services, in whole or in part; (ii) reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any Mobile App component of the Services, in whole or in part; or (iii) use the Services in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any person (including but not limited to web scraping), or that otherwise violates any law, regulation, or other legal requirement.

Purchases are intended for you as the end user only and are not authorized for resale, without Oura’s express authorization. Title for Products purchased from Oura passes to you at the time of delivery by Oura or our designated carrier.

Except for the limited license to access the Site and Mobile App identified above, you acknowledge that nothing contained in this Agreement shall be construed as granting or conferring, by implication, estoppel, or otherwise, any right, title, or interest to any intellectual property, including any (i) inventions (whether patentable or not in any country), patents, patent applications, invention disclosures, improvements, trade secrets, proprietary information, know how, information, or technical data; (ii) copyright protected works, copyright registrations, mask works, mask work registrations, or applications in the United States or any foreign country; (iii) trademarks, trademark registrations, service marks, logos, or applications therefor in the United States or any foreign country; (iv) trade secrets; or (v) any other tangible or intangible proprietary rights anywhere in the world.

You acknowledge and agree that at times the Services may be inaccessible or inoperable for any reason whatsoever, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which Oura may undertake from time to time without notice to you; or (iii) causes which are beyond the control of Oura or which are not reasonably foreseeable.

Notwithstanding anything to the contrary in this Agreement, Oura may temporarily suspend access to the Services provided to you and any other third-party for security purposes, to prevent illegal or fraudulent activity, or to comply with the requests of any legal agency or government entity.

Oura may from time to time and in its sole discretion engage other service providers to assist in the performance of the Services, such as web hosting providers, payment processors, and other third-parties. By executing this agreement, Customer does not agree to be bound by any Third Party terms without executing an agreement in writing.

Customer acknowledges that third party software has different terms.

Customer Responsibilities

You acknowledge that you are solely responsible and liable for your use of the Services, directly or indirectly, including understanding whether such access or use is permitted by or in violation of this Agreement. You are further solely responsible for compliance with all applicable laws relating to your use of the Services. You shall further use the Services solely for lawful purposes, and shall conduct all business through the Services in accordance with all applicable laws and regulations, including but not limited to all applicable federal and state laws and regulations governing the offer and sale of securities, money laundering, and counter-terrorism.

You alone are responsible for ensuring and maintaining that you are able to access and use the Services, including by securing your own compatible hardware, Mobile App, internet access, security Mobile App, backup devices or services, and any other requirements. Oura shall have no responsibility to provide any additional Mobile App or hardware. You further agree that Oura shall have no responsibility for any data loss or other damage or loss suffered in connection with your use of the Services, including any failure to provide adequate security or backup devices or services.

You are responsible for ensuring Oura has accurate and current information for your Customer account, including current contact and payment information. You are further responsible for regularly reviewing the associated Customer email account for any communications from Oura.

If you are provided with a username, password, credentials file, or any other piece of information as part of any security procedure (“Credentials”), you must treat such information as confidential, and must not disclose Credentials to any other person or entity. You acknowledge that your account and Credentials are personal to you, and further agree not to provide any other person with access to the Services or portions of the Services using your username, password, or other security information. You shall notify Oura immediately of any unauthorized access to or use of your Credentials or any other breach of security. Oura has the right to temporarily suspend any username, password, credentials file, or other identifier at any time, whether chosen by you or provided by Oura if such suspension is needed for security purposes.

Oura shall make commercially reasonable efforts to provide adequate support services for the Services. Notwithstanding the foregoing, this Agreement does not entitle you to any guaranteed level, availability, or turnaround time of support services for the Services.

Payment and Fees

Paid Services include the Services, which may be one-time purchases or subscription services which renew if agreed upon by both parties in writing (“Paid Services”), including our Site and Mobile App (“Subscriptions”). We may make changes to, suspend, or discontinue Paid Services at any time for any reason, and Oura reserves the sole discretion to determine which Services or portions thereof require payment.

Paid Services may include pre-ordered Products that will be produced for you in the future (“Pre-Order”). You will be charged a Pre-Order fee when placing your Pre-Order.

The actual date for shipping any accepted Pre-Order will depend on a variety of factors, including but not limited to, the date of payment of your Pre-Order fee and Oura’s manufacturing schedule. There is no shipping date guarantee for Pre-Orders.

You agree to pay all applicable fees for Paid Services including, without exclusion, any monthly subscription fees, user fees, and offering fees and any other fees, charges, or costs that you agree in writing to purchase as part of the Paid Services (“Fees”). You agree to pay all Fees incurred prior to termination or cancellation of the Agreement.

Oura shall state separately on invoices taxes excluded from the fees, and the Customer agrees either to pay the amount of the taxes (based on the current value of the equipment) or provide evidence necessary to sustain an exemption, in accordance with FAR 52.229-1 and FAR 52.229-3.

Invoices will be paid within 30 days of receipt. If you accept a promotional offer or make changes to your Paid Services, the Fees, taxes, and amounts billed may vary. This payment obligation shall survive termination or cancellation of this Agreement for any reason whatsoever.

Subscriptions

Certain Paid Services are subscription-based purchases, to which the following terms apply:

Your Subscription term may vary as a continuous, monthly, or annual term

(“Subscription Term(s)”), as described in the course of purchasing the Paid

Services. Your Subscription will renew for additional Subscription Terms if agreed upon by both parties in writing. Payment is due within thirty (30) days of the invoice receipt date.

You may cancel your Subscription at any time. Your cancellation will take effect at the end of the current Subscription Term. To cancel your subscription, click on the “Cancel Account” button from your account screen or contact our team by visiting support.ouraring.com and submitting a ticket. In the event you cancel your Subscription, note that we may still send you promotional communications, unless you opt out of receiving those communications by following the unsubscribe instructions provided in the communications.

At any time for any reason, we may provide a refund, discount, or other consideration (“credits”) to some or all of our users. The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future.

If you reside outside the United States and change your mind about your purchase, you may be entitled to receive a full refund within fourteen (14) days (the “Cooling-Off Period”), provided that you have not logged in or otherwise redeemed or started to use the Services as a subscriber during the Cooling-Off Period.

From time to time, we may offer free trials of certain Subscriptions for specified periods of time without payment. Data and Communications

Oura may collect and process information regarding your usage of the Services. You consent to Oura’s collection and use of such information, as well as the sharing of such information with third-party service providers for purposes of providing, marketing, and

When you cancel a Subscription, you cancel only future charges for your

Subscription. You will continue to have full access to that Subscription until the end of that current Subscription Term.

https://support.ouraring.com/hc/en-us improving the Services, and any other reason described in the Privacy Policy. All personal information collected by Oura is treated in accordance with the Privacy Policy.

By agreeing to the terms and conditions in this Agreement and providing your contact information to Oura, you give your express consent to allow Oura, its affiliates, and agents to contact you from time to time at any mailing address, phone number, or email address you provide to Oura. Your consent means you agree to be contacted by Oura and its service providers via phone, email, text message, or other means for any purpose, including but not limited to notifications related to the Services and your account, subscriptions, purchases, available upgrades, billing and payment processing issues, and telemarketing communications. Such authorized communications may include use of automated dialing technology or the use of pre-recorded messages. You are responsible for any charges that may be billed to you by your service provider(s) when we contact you. You further acknowledge that your consent to the foregoing is not a condition of using the Oura Services, and if you do not wish to consent, you may contact us and request to be placed on a do not contact list, or you may opt out any time using the opt-out mechanism provided in any such communications.

Oura disclaims all liability under this Agreement for any information you provide to Oura that may constitute electronic patient health records or similar information supplied by you or an end user, notwithstanding anything to the contrary in this Agreement or as otherwise required by any applicable federal, state, or international laws, rules, or regulations.

Intellectual Property Rights

ŌURA, Ō, and OURA are trademarks of Ōura Health Oy. Oura Content, Oura Products, Oura features and Services, and our underlying technology are protected by copyright, trademark, patent, intellectual property, and other laws of the United States and foreign countries. All rights reserved. You are not granted, by implication or otherwise, any license or right to use any marks appearing on, or used or displayed in connection with, the Services (“Trademarks”). The Services may also contain or refer to third-party trademarks, trade names, product names, and logos that may be registered trademarks of their respective owners. Under no circumstances may you use or copy any of the Trademarks. Nothing herein should be construed as granting any license or right to use any Trademarks displayed in connection with the Services without Oura’s express written permission.

All content provided in association with the Services and this Agreement, including, but not limited to, the Site, the Product, the Mobile App, all text, graphics, user interfaces, visual interfaces, photographs, images/video, electronic art, sounds/audio, data, communications programs, executable code, computer code, and data (collectively, “Content”) formatted, organized, and collected in a variety of forms, including design, structure, selection, coordination, expression, “look and feel,” arrangement, layouts, pages, screens, and databases of such Content, contained in the Content, Services, and underlying technology, and any and all other copyright-protected work associated with the Services (“Copyrighted Works”), are exclusively owned, controlled, or licensed by or to Oura and are protected by U.S. and international copyright laws. You agree you will not directly or indirectly copy, reproduce, modify, create derivative works from, distribute, or publicly display the Copyrighted Works without the prior express written permission of Oura.

If you provide any communications or materials to Oura by mail, email, telephone, or otherwise, suggesting or recommending changes to the Services, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like (“Feedback”), Oura is free to use such Feedback irrespective of any other obligation or limitation between the Parties governing such Feedback. Oura is free to use, without any attribution or compensation to any party, any ideas, know-how, concepts, techniques, or other intellectual property rights contained in the Feedback, for any purpose whatsoever, although Oura is not required to use any Feedback.

Oura respects the intellectual property rights of others and it is our policy to expeditiously process and review notices of claimed infringement of copyright or other applicable intellectual property laws. Any notices of claimed infringement should be sent to Oura’s Designated Agent at ip@ouraring.com, and must contain all of the following:

(i) a signature (physical or electronic) of the copyright owner or a person authorized to act on behalf of the copyright owner; (ii) a description of the copyrighted work that you claim has been infringed; (iii) a description of the material that you claim is infringing and is to be removed or have access to same disabled, and information sufficient to permit Oura’s administrators to locate the material; (iv) information sufficient for us to contact you, such as address, telephone number, and email address; (v) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the owner of a copyright that is allegedly infringed.

Warranty Disclaimer

THE SERVICES ARE PROVIDED TO YOU “AS IS WITH ALL FAULTS” AND “AS

AVAILABLE” WITHOUT WARRANTY OF ANY KIND, AND OURA AND ITS

SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES,

REPRESENTATIVES, AGENTS, PARTNERS, AND LICENSORS HEREBY DISCLAIM

ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SERVICES

WHETHER EXPRESS OR IMPLIED AND EXPRESSLY DISCLAIMS ANY IMPLIED

WARRANTIES OF TITLE, SATISFACTORY QUALITY, AND NON-INFRINGEMENT.

OURA DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT

OF THE SERVICES, THE AVAILABILITY OF CONTENT, THAT THE FUNCTIONS

CONTAINED IN THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT THE

SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS,

THAT THE OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR

mailto:ip@ouraring.com

ERROR-FREE, THAT DEFECTS IN THE SERVICES WILL BE CORRECTED, OR

THAT THE FUNCTIONS CONTAINED IN THE SERVICES WILL FUNCTION WITH

OTHER MOBILE APPS OR HARDWARE, OR WITHIN A SYSTEM. NO ORAL OR

WRITTEN INFORMATION OR ADVICE GIVEN BY OURA OR AN OURA

AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SOME

JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR

LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE

ABOVE EXCLUSION MAY NOT APPLY. THIS AGREEMENT DOES NOT LIMIT OR

DISCLAIM ANY OF THE WARRANTIES SPECIFIED IN THE GSA MULTIPLE AWARD

SCHEDULE CONTRACT UNDER FAR 52.212-4(O). IN THE EVENT OF A BREACH

OF WARRANTY, THE U.S. GOVERNMENT RESERVES ALL RIGHTS AND

REMEDIES UNDER THE CONTRACT, THE FEDERAL ACQUISITION

REGULATIONS, AND THE CONTRACT DISPUTES ACT, 41 U.S.C. 7101-7109.

NOTWITHSTANDING THE FOREGOING, OURA WARRANTS TO THE ORIGINAL

END USER PURCHASER THAT THE PRODUCT IS FREE FROM DEFECTS IN

MATERIAL AND WORKMANSHIP FOR ONE (1) YEAR FROM THE DATE OF

PURCHASE. If your local law in effect at the time of purchase requires a warranty period longer than one (1) year, this warranty shall be extended to the extent required by such law. Within the warranty period, Oura shall repair or replace at no charge to you any components of the Product that fail the limited warranty provided. Replacement products may be new or refurbished at our discretion. This limited warranty does not apply to (i) normal wear and tear, including scratches and dents; (ii) consumable parts included in the Product, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage resulting from your failure to use the Product in accordance with the instructions accompanying the Ōura Product; (iv) damage resulting from an accident, flood, fire, misuse, or abuse; (v) damage resulting from service performed, or damage resulting from tampering with or alterations to the Product, by anyone not authorized by Ōura; or (vi) use of the Product with any application or software other than the Mobile App.

Oura retains the exclusive right to repair or replace the Product, or offer a full refund, at its sole discretion. Such remedy shall be your sole and exclusive remedy for any breach of this limited warranty. Warranty repairs and replacements have a new warranty which is the longer of ninety (90) days or the balance of the original one (1) year warranty.

Limitation of Liability

IN NO EVENT WILL OURA, ITS SUBSIDIARIES, AFFILIATES, OFFICERS,

DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, PARTNERS, AND

LICENSORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL

THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY

TO USE, THE SERVICES OR ANY CONTENT ASSOCIATED WITH THE SERVICES,

OR SUCH OTHER SITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH

THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL,

CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO,

PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF

REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS,

LOSS OF BUSINESS OPPORTUNITY, BUSINESS INTERRUPTION, LOSS OF USE,

LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT

(INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF

FORESEEABLE. THESE EXCLUSIONS OR LIMITATIONS WILL APPLY

REGARDLESS OF WHETHER OR NOT OURA HAS BEEN WARNED OF THE

POSSIBILITY OF SUCH DAMAGES. THIS AGREEMENT SHALL NOT IMPAIR THE

U.S. GOVERNMENT’S RIGHT TO RECOVER FOR FRAUD OR CRIMES ARISING

OUT OF OR RELATED TO THIS CONTRACT UNDER ANY FEDERAL FRAUD

STATUTE, INCLUDING THE FALSE CLAIMS ACT, 31 U.S.C. 3729-3733.

FURTHERMORE, THIS CLAUSE SHALL NOT IMPAIR NOR PREJUDICE THE U.S.

GOVERNMENT’S RIGHT TO EXPRESS REMEDIES PROVIDED IN THE GSA

SCHEDULE CONTRACT (E.G., CLAUSE 552.238-81 – PRICE REDUCTIONS,

CLAUSE 52.212-4(H) – PATENT INDEMNIFICATION).

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE

EXCLUDED OR LIMITED UNDER APPLICABLE LAW. TO THE EXTENT LIABILITY

CANNOT BE EXCLUDED OR LIMITED AS SET FORTH ABOVE, IN NO EVENT

SHALL OURA BE LIABLE FOR ANY CLAIM, WHETHER IN CONTRACT, TORT, OR

UNDER ANY OTHER THEORY OF LIABILITY, IN EXCESS OF THE AMOUNT PAID

BY LICENSEE TO OURA FOR SOFTWARE, DOCUMENTATION OR SERVICES

PURSUANT TO THE PURCHASE ORDER(S) GIVING RISE TO THE CLAIM.

Precautions

THE SERVICES ARE NOT A MEDICAL DEVICE AND YOU EXPRESSLY AGREE

THAT THE SERVICES DO NOT INVOLVE THE PROVISION OF MEDICAL ADVICE

BY OURA. THE SERVICES ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE,

OR PREVENT ANY DISEASE OR MEDICAL CONDITION. THE SERVICES ARE FOR

INFORMATIONAL PURPOSES ONLY AND CANNOT REPLACE THE SERVICES OF

PHYSICIANS OR MEDICAL PROFESSIONALS.

THE SERVICES, INCLUDING ALL INFORMATION, TEXT, PHOTOGRAPHS, IMAGES,

ILLUSTRATIONS, GRAPHICS, AUDIO, VIDEO, AND AUDIO-VIDEO CLIPS, AND

OTHER MATERIALS, WHETHER PROVIDED BY US OR THIRD PARTIES, IS NOT

INTENDED TO BE AND SHOULD NOT BE USED IN PLACE OF (a) THE ADVICE OF YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, (b) A VISIT, CALL, OR

CONSULTATION WITH YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS,

OR (c) INFORMATION CONTAINED ON OR IN ANY PRODUCT PACKAGING OR

LABEL.

SHOULD YOU HAVE ANY HEALTH-RELATED QUESTIONS, PLEASE CALL OR SEE

YOUR PHYSICIAN OR OTHER MEDICAL PROVIDER PROMPTLY. SHOULD YOU

HAVE AN EMERGENCY, CALL YOUR PHYSICIAN OR 911 IMMEDIATELY. YOU

SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING MEDICAL

ADVICE BECAUSE OF ANY INFORMATION PRESENTED ON THE SERVICES, AND

YOU SHOULD NOT USE THE SERVICES OR ANY INFORMATION PROVIDED IN

THE SERVICES FOR DIAGNOSING OR TREATING A HEALTH PROBLEM. THE

TRANSMISSION AND RECEIPT OF SERVICES, IN WHOLE OR IN PART, OR

COMMUNICATION VIA THE INTERNET, EMAIL, OR OTHER MEANS DOES NOT

CONSTITUTE OR CREATE A DOCTOR-PATIENT, THERAPIST-PATIENT, OR

OTHER HEALTHCARE PROFESSIONAL RELATIONSHIP BETWEEN YOU AND

OURA.

You should always consult a physician before making any changes to your sleep or activity based on information provided through the Services, or if you have any questions regarding a medical condition. Oura is not responsible for any health problems that may result from information you learn about through the Services. If you make any change to your sleep or activity based on the Services, you agree that you do so fully at your own risk. It is important to be sensitive to your body's responses. For example, if you feel unexpected, repeating, or long-term pain, or fatigue or discomfort due to having made changes to your sleep or activity, it is recommended that you consult a physician before continuing with such changes. The information in the Services may be misleading if your physiological functions and responses differ significantly from population averages due to medical conditions or rare natural differences.

Please be cautious that the Product you are wearing does not get caught on fixed structures or heavy objects. If you experience redness or skin irritation on your finger while wearing the Product, remove it immediately. If symptoms persist longer than 2-3 days of not using the Product, please contact a medical professional.

Our Product should not be placed in the mouth at any time. Oura’s Product is not a toy nor is it intended for use by children. Children should not be left unattended with this Product, as it may pose a choking hazard.

The Services may provide links to other websites maintained by third parties. You acknowledge and agree that such links are provided for your convenience only and do not reflect any endorsement, affiliation, relationship, or sponsorship by Oura with respect to the provider of such linked site or the quality, reliability, or any other characteristic or feature of such linked site. You further acknowledge and agree that Oura is not responsible in any manner (including without limitation with respect to any loss or injury you may suffer) for any matter associated with the linked site, including without limitation, the content provided on or through any such linked site or your reliance thereon. In addition, you should be aware that your use of any third party site is subject to the terms and conditions applicable to that site, including the privacy policies (or lack thereof) of such site. Nothing herein shall bind the Ordering Activity to any Third Party terms unless the terms are provided for review and agreed to in writing by all parties. If a third party links to the Services, it is not necessarily an indication of endorsement, affiliation, relationship, or sponsorship by or with Oura. Oura may not even be aware that a third party has linked to the Services.

support.ouraring.com

Any other content not owned by Oura is owned by its respective owner. You acknowledge and agree that such content is provided by its owner and does not reflect any endorsement, affiliation, relationship, or sponsorship by Oura with respect to the provider of such content. You further acknowledge and agree that Oura is not liable or responsible in any manner (including without limitation with respect to any loss or injury you may suffer) for any content provided by third parties including, without limitation, your reliance thereon. OURA MAKES NO REPRESENTATIONS OR WARRANTIES

WITH RESPECT TO ANY THIRD PARTY CONTENT.

Notice for California Users

Under California Civil Code Section 1789.3, California users of the Services are entitled to the following specific consumer rights notice:

The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.

Termination; Cancellation

This Agreement shall continue in full force until terminated or cancelled pursuant to this Agreement.

When the End User is an instrumentality of the U.S., recourse against the United States for any alleged breach of this Agreement must be brought as a dispute under the contract Disputes Clause (Contract Disputes Act). During any dispute under the Disputes Clause, Oura shall proceed diligently with performance of this Agreement, pending final resolution of any request for relief, claim, appeal, or action arising under the Agreement, and comply with any decision of the Contracting Officer. You may terminate the Agreement for any reason whatsoever by providing thirty (30) days’ notice to Oura by visiting and submitting a ticket. You shall be responsible for all Fees incurred prior to and during the notice period.

Sections titled Precautions, Intellectual Property Rights, Data and Communications, Indemnification, Warranty Disclaimer, Limitation of Liability, Governing Law, Forum;

Mandatory Binding Arbitration; Class Action Waiver, and payment obligations for Fees incurred prior to and during any notice period shall survive termination of this Agreement for any reason whatsoever.

Federal Government End Use Restrictions

If you are a U.S. federal government department or agency or are contracting on behalf of such department or agency, Services are “Commercial Items” as that term is defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” as those terms are used in 48 C.F.R. §12..

https://support.ouraring.com/hc/en-us

Consistent with 48 C.F.R. §12.212, as applicable, the Service is licensed to you with only those rights as provided under the terms and conditions of this Agreement.

Export Compliance and Use Restrictions

You will not directly or indirectly export or re-export the Services, or any technical information related thereto, to any destination or person prohibited or restricted by applicable law, including, without limitation, all applicable U.S. export control laws and regulations.

Governing Law; Forum; Mandatory Binding Arbitration, Class Action Waiver

Any action related to this Agreement, the Services, and your relationship with Oura shall be governed by, construed, and interpreted in accordance with the Federal laws of the United States AND WILL SPECIFICALLY NOT BE GOVERNED BY THE UNITED

NATIONS CONVENTIONS ON CONTRACTS FOR THE INTERNATIONAL SALE OF

GOODS, IF OTHERWISE APPLICABLE. The English language shall govern all documents, notices, and interpretations of these Agreement. You also agree to waive any right to assert any claims against Oura as a representative or member in any class or representative action, except where such waiver is prohibited by law or deemed by a court of law to be against public policy.

Miscellaneous

You acknowledge that Oura has the right to monitor use of the Services to ensure compliance with the Agreement.

No waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or shall constitute, a waiver of any other term, provision, or condition hereof, whether or not similar, nor shall such waiver constitute a continuing waiver of any such term, provision, or condition hereof. No waiver shall be binding unless executed in writing by the party making the waiver.

You may not assign this Agreement to any other party and any attempt to do so is void.

Oura may not assign this Agreement without the prior written consent of the Government.

If any provision of this Agreement is determined to be illegal or unenforceable, then such provision will be enforced to the maximum extent possible, and the other provisions will remain fully effective and enforceable.

This Agreement, together with the underlying GSA Schedule Contract, Schedule Pricelist, Purchase Order(s), and the Privacy Policy constitute the complete and exclusive statement of the agreement between you and Oura regarding the Services, and supersedes any and all prior or contemporaneous communications, representations, statements, and understandings, whether oral or written, between the parties.

In case of any conflict between the terms of this Agreement and the terms of the Privacy Policy, the terms of this Agreement shall prevail.

Modification of the Terms and Services

Oura reserves the right to non-materially update this Agreement and/or the Privacy Policy at any time and for any reason in its sole discretion by posting updated terms.

Unless otherwise indicated by Oura, any non-material changes will become effective on a prospective basis from the date of posting. Oura will notify you of any material changes to the Agreement or Services. Any material updates to this agreement shall be presented to Ordering Activity for review and will not be effective unless and until both parties sign a written agreement updating these terms. If the modified Agreement is not acceptable to you, your only recourse is to cease using the Services. Oura and its third-party service providers may make improvements and/or changes in the Services and features described at any time and for any reason in its sole discretion. The Mobile App may download and install upgrades, updates, and additional features in order to improve, enhance, and further develop the Services. Oura reserves the right at any time to modify or discontinue, temporarily or permanently, the Services or any portion thereof with notice.

Oura Privacy Policy – GSA Schedule

As of January 9, 2024

ABOUT THIS PRIVACY POLICY

At ŌURA, we take the protection of your personal data seriously. This Privacy Policy applies to processing of personal data by Ōura Health Oy and Ōuraring Inc. (collectively, "Ōura") when you visit our website

(“Site”), use the Oura Ring with the Oura App or Oura on the Web, or use other Ōura services

(“Products”). This Privacy Policy does not apply to Oura Teams, or any third parties that may process your data.

Our products, like the Oura Ring, enable you to track your lifestyle choices and the quality of your sleep.

We understand that data does not get much more personal than this, and the protection of your personal data is of paramount importance to us. Please take a moment to carefully review this Policy.

WHY DOES OURA PROCESS YOUR PERSONAL DATA?

The sections below explain the categories of personal data we collect and process, as well as the reasons we do so. You will also find information on our legal basis for processing your data, and our data sources.

DEVICE & APPLICATION USERS

PROCESSING PURPOSES

Ōura collects and processes your personal data for the following purposes:

• To provide Oura services

We process personal data when you use our Products, such as to provide you with daily insights about your readiness, sleep, activity, and other inferences about your health status.

• To provide customer service

We process personal data for the purpose of providing customer service and managing our customer communication. If you contact our Support with questions regarding your app data, we may use the provided information to answer your questions and for solving any issues you may have.

• To develop our products and services

We process data regarding your use of the Oura Ring and platform to improve our services and features, such as in the Oura App. When feasible, we will do this using only pseudonymized, aggregated, or non-personally identifiable data.

• To market our products and services

We process marketing-related personal data to provide online advertising and Ōura marketing communications. For example, as explained more fully in our Cookie Policy, we use cookies and similar technologies on our website to create audiences for online advertisement. You can opt out of direct marketing communications.

• To enable third party integrations and services

We process personal data you provide to Ōura to enable third party integrations, services, features, and offerings. For example, with your permission, our Products may integrate with https://ouraring.com/en/cookie-policy third party services like Google Health Connect and Apple HealthKit, or our research partners.

Ōura takes measures to help ensure third party services protect your personal data, which means that Ōura only processes your data with respect to third party integrations when you choose to integrate them with our Products, or when you provide the necessary consents. We process the data we receive from these third parties according to applicable terms, such as the

Google Health Connect Permissions policy and Google Limited Use requirements as well as relevant third party developer license agreements, as we become aware of those policies and agreements. Nothing herein shall bind the Ordering Activity to any terms unless the terms are provided for review and agreed to in writing by all parties.

• To comply with legal obligations

In certain cases, we must process certain data when it is required by applicable laws and regulations. Such statutory obligations are related, for example, to accounting and tax requirements, legal claims, or other legal purposes. Oura will oppose any request to provide legal authorities with access to user data for surveillance or prosecution purposes, and will notify users if we receive any such request.

LEGAL BASIS FOR PROCESSING

Data protection law in Europe requires a "lawful basis" for collecting and retaining personal information from residents of the European Economic Area. Our lawful bases for processing your data depend on the particular processing purposes, including:

• Contract

When processing personal data for the purpose of providing Ōura services via our Sites or

Products, we process personal data on the basis of a user contract, which is formed when you accept our terms and conditions in writing.

• Consent

We process your health-related data only with your consent. In some cases, you can provide your consent to us for processing your data through your actions, such as by inserting health data into your notes, or by adding health related tags in the Oura App.

• Legitimate Interest

We process your personal data based on our legitimate interests when we process it for the purposes of marketing our Products and Sites, providing our customer service and improving our

Products. When choosing to use your data on the basis of our legitimate interests, we carefully weigh our own interests against your right to privacy, in compliance with applicable law.

• Legal obligation

Ōura must process certain information to comply with statutory obligations which may vary in each country. For example, such obligations can relate to consumer protection or tax laws.

PROCESSED DATA AND DATA SOURCE

In most cases, Ōura collects personal data directly from you, such as when you register for an account, tag your data in the Ōura mobile or web app, or use your Oura Ring. We may also process data that is produced from the information you provide to us. Ōura may also rely on trusted third party processors to collect data on our behalf, such as our payment processor partners.

Ōura processes the following personal data categories when you use our Products:

• Contact information such as email address or physical address.

• User information such as gender, height and weight, User ID, and other information you may provide to us about yourself or your account.

• Device information such as IP address and location data.

• User-provided activity and contextual information such as the activities, notes, comments, and tags you provide within the app.

• Measured data such as heart rate, movement data, and temperature data.

• Calculated user, sleep, health, and activity data such as sleep phases (deep, light, REM, awake), activity levels throughout the day, readiness level, and body mass index (calculated based on height and weight).

Please note that some of the personal data we process, including any data concerning your health, is considered special or sensitive personal data. Under applicable law, such data is processed only if you have given your consent for processing. If you access or use any of Ōura's location-based services, such as by enabling GPS-based activity tracking through our Products, Ōura may process the approximate or precise location of your device while the service is active. This data may be obtained via your device's service provider network ID, GPS, and/or Wi-Fi data. Ōura does not process such location data without first obtaining your consent. You may disable such location processing at any time using your device's location permission settings.

Please also note that if you give your opt-in consent through our Products, you may share limited personal information like your sleep and readiness scores with other Ōura users of your choice. You can make changes to what data you share with other Ōura users, including opting out of sharing any data.

Depending on your use of our services, you may also choose to communicate with and react to other users’ information and scores. Please remember to always maintain a respectful and supportive environment when communicating with other users. Please see Ōura’sTerms & Conditions for more information.

ONLINE CUSTOMERS & SITE VISITORS

PROCESSING PURPOSES

If you visit Ōura's Site, have an online account, or complete orders on Ōura's online store, we process personal data for the following purposes:

• To provide Ōura services

We process personal data when you use our Site or Products, such as to provide you with daily insights about your readiness, sleep, activity, and other inferences about your health status.

• To complete and deliver your orders

We process personal data to process, handle, and deliver your purchases, and to facilitate your shopping.

• To provide customer service

We process personal data for the purpose of providing customer service and managing communication with our customers. If you contact our Support with questions regarding our Site or Products, we will use the provided information to answer your questions, and to help solve any issues you may have.

• To develop and improve our services

We process personal data regarding visitor use of our Site to improve the quality of our online services. This may involve our use of web statistics and trends on our website and in our online store. When feasible, we will do this using only aggregated and anonymized data.

• To advertise and market our services

We process marketing data to provide online advertising and Ōura marketing communications.

Ōura does not target people with online advertising based on their health data in the Oura App.

As explained more fully in our Cookie Policy, we use cookies on our Site to create targeted audiences for online advertisement. You can always opt out of marketing communications.

• To comply with statutory obligations

In certain cases, we must process certain data when it is required by applicable legislation. Such statutory obligations are related, for example, to accounting and tax requirements, legal claims, or other legal purposes.

LEGAL BASIS FOR PROCESSING

Data protection law in Europe requires a "lawful basis" for…

This is the start of the file's text. The full file is on GovTribe.

File details come from the government source that posted it. Updated .