MAS - 3Links Technologies, Inc. - 47QSMA18D08R0

GSA SCHEDULE: CONTRACT NUMBER – 47QSMA18D08R0

MARCH 7, 2024

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8701 GEORGIA AVENUE, SUITE 705, SILVER SPRING MARYLAND 20910

PHONE: 301-588-8292 FAX: 301-588-8294 DUNS#: 015229300 FED TAX ID: 54-2021051

SAMS REGISTERED CONTRACTOR

3LINKS TECHNOLOGIES, INC. CORPORATE CONFIDENTIAL INFORMATION. DO NOT REUSE OR DISCLOSE WWW.3LINKSTECHNOLOGIES.COM

GSA FEDERAL SUPPLY SCHEDULE AND SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at www.fss.gsa.gov

MULTIPLE AWARD SCHEDULE

541990AV - PROFESSIONAL AUDIO/VIDEO SERVICES INCLUDES PROFESSIONAL AUDIO/VIDEO SERVICES.

54151S - INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

334511T – TELECOMMUNICATIONS EQUIPMENT INCLUDES TELECOMMUNICATIONS EQUIPMENT AND ACCESSORIES, SUCH AS

RADAR (EXCEPT AIRBORNE), UNDERWATER, LIGHT, AND LASER EQUIPMENT.

CONTRACT NUMBER – 47QSMA18D08R0

CONTRACT PERIOD: AUGUST 17, 2023-AUGUST 16, 2028

UEI ID : GKDSP7FWELX6

BUSINESS SIZE: SMALL BUSINESS

BUSINESS TYPES: CERTIFIED SBD, MINORITY OWNED BUSINESS, SERVICE-DISABLED VETERAN OWNED SMALL BUSINESS, DOT

CERTIFIED DISADVANTAGED BUSINESS ENTERPRISE, VETERAN OWNED BUSINESS.

3LINKS TECHNOLOGIES, INC. (3LINKS)

PHONE: 301-588-8292 FAX: 301-588-8294

WEBSITE: 3LINKSTECHNOLOGIES.COM

EMAIL:INFO@3LINKSTECHNOLOGIES.COM

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is: GSAAdvantage.gov file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com http://www.fss.gsa.gov/ https://www.3linkstechnologies.com/ mailto:Email:info@3linkstechnologies.com

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PHONE: 301-588-8292 FAX: 301-588-8294 DUNS#: 015229300 FED TAX ID: 54-2021051

3LINKS TECHNOLOGIES, INC. CORPORATE CONFIDENTIAL INFORMATION. DO NOT REUSE OR DISCLOSE WWW.3LINKSTECHNOLOGIES.COM

GSA SCHEDULE

Table of Contents

SECTION 1. COMPANY INFORMATION

SECTION 2. CONTRACT INFORMATION

SECTION 3. CUSTOMER INFORMATION

SECTION 4. LABOR CATEGORY DESCRIPTIONS AND RATES

I. SIN 541990AV– LABOR CATEGORY DESCRIPTIONS/AV

II. SIN 54151S – LABOR CATEGORY DESCRIPTIONS - IT

III. SIN 334511T – PRODUCT PRICING

file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

MARCH 7, 2024

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PHONE: 301-588-8292 FAX: 301-588-8294 DUNS#: 015229300 FED TAX ID: 54-2021051

SAMS REGISTERED CONTRACTOR

3LINKS TECHNOLOGIES, INC. CORPORATE CONFIDENTIAL INFORMATION. DO NOT REUSE OR DISCLOSE WWW.3LINKSTECHNOLOGIES.COM

Section 1. Company Information

Company Name: 3Links Technologies, Inc.

Duns Number: 015229300 Address: 8701 Georgia Avenue, Ste 705 Point of Contact: Bennett Holomah - Director of Operations Phone: (301)588-8292 Fax: (301)588-8294 Email: bholomah@3linkstechnologies.com Web Address: www.3linkstechnologies.com

Section 2. Contract Information

CONTRACT INFORMATION

Contract Number: 47QSMA18D08R0

SINs:

541990AV - Professional Audio/Video Services Includes professional audio/video services.

334511T – Telecommunications Equipment Includes telecommunications equipment and accessories, such as radar (except airborne), underwater, light, and laser equipment.

ANCILLARY – Ancillary Supplies and/or Services.

OLM – Order-Level Materials (OLM).

54151S - Information Technology Professional Services.

Section 3. Customer Information

1a. Table of Awarded Special Item Numbers (SINs)

54151S - Information Technology Professional Services, IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

541990AV - Professional Audio/Video Services Includes professional audio/video services.

334511T – Telecommunications Equipment Includes telecommunications equipment and accessories, such as radar (except airborne), underwater, light, and laser equipment.

ANCILLARY – Ancillary Supplies and/or Services.

OLM – Order-Level Materials (OLM). OLMs are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA level, but at the order level. Since OLMs are identified and acquired at the order level, the ordering contracting officer (OCO) is responsible for making a fair and reasonable price determination for all OLMs.

1b. Identification of the lowest priced model number and lowest unit price for that model for each special Item number awarded in the contract. Please see Price list file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com mailto:bholomah@3linkstechnologies.com file://///teamdrive/businessdevelopment/GSA%20Docs/GSA%20Supply%20approval/www.3linkstechnologies.com

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PHONE: 301-588-8292 FAX: 301-588-8294 DUNS#: 015229300 FED TAX ID: 54-2021051

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1c. Proposed Contractor hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services that shall be provided. See Price List

2. Maximum order: (Determined by SIN within Solicitation)

Maximum Order SIN 334511T is $1,000,000.00 Maximum Order SIN 541990AV is $500,000.00 Maximum Order SIN 54151S is $500,000.00

3. Minimum order: $100.00(Determined by SIN within Solicitation)

4. Geographic coverage: Continental United States including District of Columbia or CONUS

5. Point(s) of production (City, County, and State or Foreign Country): N/A

6. Basic Discount from CPL: 541990AV - 6.75%-8.75% for services (exclusive of IFF) 9.50% discount on products (exclusive of IFF). 54151S – 6.50% - 18.61%

7. Quantity/Volume discounts: Reflected in market pricing.

8. Prompt payment terms: 1/4 of 1% 20 days

9. Government Purchase Cards: Accepted for purchases of any value.

10. Foreign items (list items by country of origin): N/A

11a. Time of delivery: Orders are customized, and schedules are assigned based on specific order requirements.

11b. Expedited Delivery: As agreed upon by ordering activity and contractor.

11c. Overnight and 2-day delivery: As agreed upon by ordering activity and contractor.

11d. Urgent Requirements: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering agency, agencies are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering agency, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

12. F.O.B. point(s):

F.O.B Point shall be origin for CONUS for SIN 334511T, and Destination for 541990AV, 54151S or in accordance with the end users Statement of Work.

13a. Ordering address(es):

3Links Technologies, Inc.

8701 Georgia Avenue, Suite 705 Silver Spring, MD 20910

13b. Ordering procedures: For Supplies and Services, information on Blanket Purchase Agreements (BPA’s), and a sample BPA can be found at the GSA/FSS Schedule homepage(fss.gsa.gov/schedules).

14. Payment address(es):

3Links Technologies, Inc.

8701 Georgia Avenue, Suite 705 Silver Spring, MD 20910 file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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PHONE: 301-588-8292 FAX: 301-588-8294 DUNS#: 015229300 FED TAX ID: 54-2021051

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15. Warranty provision:

Products - Standard Commercial Warranty Service – 90 Days or in accordance with the end user Statement of Work.

16. Export packing charges, if applicable: N/A

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level): Accepted on all orders.

18. Terms and conditions of rental, maintenance, and repair: N/A

19. Terms and conditions of installation (if applicable): N/A

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

20a. Terms and conditions for any other services (if applicable):

Clause 552.216-70 Economic Price Adjustment- FSS MULTIPLE AWARD SCHEDULE COTRACTS (SEP 1999) (DEVIATION II – JUL 2016). Clause I-FSS-969 ECONOMIC PRICE ADJUSTMENT – FSS

MULTIPLE AWARD SCHEDULE CONTRACTS (OCT 2014)(ALTERNATE I – JUN 2016).

21. List of service and distribution points (if applicable): N/A

22. List of participating dealers (if applicable): N/A

23. Preventive maintenance (if applicable): N/A

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

24b. Section 508 compliance information: N/A The EIT standards can be found at:

www.Section508.gov/.

25. Data Universal Number System (DUNS) number: 01522-9300

26. Notification regarding registration in Central Contractor Registration (CCR) database: Current information in the CCR.

27. CAGE Code: 50L10

28. Federal TIN: 52-2021051

Section 4. Labor Category Descriptions and Rates

i. SIN 541990AV– Labor Category Descriptions/AV

Professional audio/video services includes professional audio/video services.

AV/VTC Technician Installer 3 FUNCTIONAL RESPONSIBILTIES: Responsible for installing, maintaining and repairing high-end video teleconferencing, audio, and other telecommunications equipment. This level employee will have the capability to oversee the work of other technicians and serve as lead site installation technician.

file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com http://www.section508.gov/

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MINIMUM EDUCATION AND GENERAL EXPERIENCE: High School/Vocational school diploma with 9-10 years of work related experience; or Technical school graduate in electronics or computers with 3-4 years’ work related experience. Standard On-Site Support (Ref: RFP Para C.6.2)

AV/VTC Technician Installer 3 GSA PRICE - $82.58

AV/VTC Technician Installer 2 FUNCTIONAL RESPONSIBILTIES: Responsible for installing, maintaining and repairing high end video teleconferencing, audio, and other telecommunications equipment. This level employee will have the capability to oversee the work of other technicians.

MINIMUM EDUCATION AND GENERAL EXPERIENCE: High School /Vocational school diploma with 3-7 years’ work related experience; or technical school graduate in electronics or computers with 2-3 years’ work related experience.

AV/VTC Technician Installer 2 GSA PRICE - $70.51

AV/VTC Technician Installer 1 FUNCTIONAL RESPONSIBILTIES: Performs standardized or prescribed assignments involving documentation of systems and a sequence of related operations. Follows standard work methods or explicit instructions. Technical adequacy of routine work is reviewed on completion; non-routine work may also be reviewed in progress. Assembles or constructs equipment and parts; prepares specimens; services, repairs equipment. Installs equipment as required by specific directives in the functional areas assigned. Responsible for installing, maintaining and repairing high end video teleconferencing, audio, and other telecommunications equipment.

MINIMUM EDUCATION AND GENERAL EXPERIENCE: High School/Vocational school diploma with 1-2 years’ of work related experience.

AV/VTC Design Engineer FUNCTIONAL RESPONSIBILITIES: Audio Visual engineer must develop, devise, and modify procedures to address complex tasks and problems. The Engineer must address functionality, capabilities and inter-relationships between audio/Video equipment and applicable hardware and software. Tasks include the design and development of small to enterprise level networking projects, room integration products and/or audio and video bridging products. The Design Engineer is responsible for the schematic development of each project along with Statement of Work(SOW) describing the implementation of each project. Must research and have an understanding of new leading-edge technologies as they relate to the industry. The Design Engineer must effectively communicate the engineered solution to members of Technical Services or other members of Professional Services for implementation. Assists the Sales Team in understanding the customer requirements and engineering the appropriate solution for the project. Experienced with design, installation, and service of projection screens, DLP, LCD, and CRT Projectors, Monitors, Plasma Display, Sound Systems, Control Systems, Switches, Distribution Amps, Scalers, Smart Boards, and Videoconferencing equipment is a must. Must possess great knowledge of audio video equipment

AV/VTC Technician Installer 1 GSA PRICE - $64.09 file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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PHONE: 301-588-8292 FAX: 301-588-8294 DUNS#: 015229300 FED TAX ID: 54-2021051

3LINKS TECHNOLOGIES, INC. CORPORATE CONFIDENTIAL INFORMATION. DO NOT REUSE OR DISCLOSE WWW.3LINKSTECHNOLOGIES.COM with focus on videoconferencing and projection systems. Must have IP networking and wireless system experience.

MINIMUM EDUCATION AND GENERAL EXPERIENCE: Bachelor’s Degree and 5 years of experience in A/V and/or broadcast integrations and 3 years of experience in engineering, design and commissioning role.

AV/VTC Design Engineer GSA PRICE - $95.60

Control System Programmer FUNCTIONAL RESPONSIBILITIES: Develops control system software solutions to address client and end user needs. Responsible for designing, developing, and testing complex system software interface programs.

MINIMUM EDUCATION AND GENERAL RESPONSIBILITIES: Minimum 5 years in task related experience. Bachelor’s degree from accredited college or university with curriculum or major field of study.

Control System Programmer GSA PRICE - $89.26

Installation Engineer FUNCTIONAL RESPONSIBILITIES: Designs technical solutions, engineering designs and accurate cost estimate to meet client requirements. Researches solutions and product alternatives, and also Control system Programmer.

MINIMUM EDUCATION AND GENERAL RESPONSIBILITIES: B.S. Degree with major technical courses. Must have some knowledge of electronics, IT, audio technology and basics of video conferencing system. Tree(3)years of experience in related field.

Installation Engineer GSA PRICE - $80.47

Operations Trainer FUNCTIONAL RESPONSIBILITIES: The Systems Trainer designs and develops training outlines, scenarios, plans objective and curriculums and medium of presentation for specific education requirements. Identifies the best method for accomplishment of the necessary training considering the hardware, software, audience, and training parameters. Determines the necessary training feedback methods, type of examinations and training assessment and quality metrics. Delivers training seminars on-site or in-house to clients utilizing custom developed presentations and providing demonstrations on actual systems being utilized by the client.

MINIMUM EDUCATION AND GENERAL EXPERIENCE: Bachelor’s Degree and or 4 years of task related experience.

Design Engineer

Operations Trainer GSA PRICE - $74.22 file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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FUNCTIONAL RESPONSIBILITIES: Monitors videoconferencing LAN, WAN, and servers.

Responsible for batch monitoring, tape back-up, and restoration. Administers mail systems and implements new database architecture. Monitors and conducts performance evaluation of networks, in addition to supporting installations, maintenance and troubleshooting of all local and area wide networking devises and related software for internal and external networks.

EDUCATION AND GENERAL RESPONSIBILITIES: Minimum 5 years in task related experience.

Bachelor’s degree from accredited college or university with curriculum or major field of study.

Design Engineer GSA PRICE - $93.02

Project engineer:

FUNCTIONAL RESPONSIBILITIES: The Project Manager serves as technical manager and authorized interface with client’s representatives for specific project initiatives. Applies specialized expertise to resolve client management, organization and business issues related to assigned projects. The Project Engineer ensures integration and implementation of project results into overall program goals and objectives.

MINIMUM EDUCATION AND GENERAL EXPERIENCE: Bachelor’s Degree or equivalent from an accredited college or university.

Project Engineer GSA PRICE - $79.43

Project Manager FUNCTIONAL RESPONSIBILITIES: Coordinates the overall effort of the technical staff through senior technical specialists, work on and manage a variety of tasks, make formal presentations to clients. Analyze costs associated with technical tasks for optimum performance. Directs the project team toward the preparation of a professional, economical, and effective solutions for each individual project. Accept the responsibility for the quality control and design concept.

MINIMUM EDUCATION AND GENERAL EXPERIENCE: Bachelor’s Degree and a minimum of 5 years technical and supervisory experience in the engineering or related field, of which three years have been in project management capacity.

Project Manager GSA PRICE - $84.11

Systems integration service:

FUNCTIONAL RESPONSIBILITIES: The System integrator must have an understanding of professional sound system and audio equipment, video projection and display systems, audio/video conferencing technologies as well as control systems and IP based networks. The System Programmer is responsible for the design, programming, and development of customer integrated control solutions for complex audio visual systems. Must be responsible for testing, trouble shooting, encoding and debugging complex audio, video, switching, and control system problems. The System Programmer must ensure operation of audiovisual equipment by completing preventative maintenance requirements and contribute to design review and code review as required. The System Integrator must perform AMX, Creston, Extron and Polycom control system programming, implementation and testing for System Integration client projects.

file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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MINIMUM EDUCATION AND GENERAL EXPERIENCE: Bachelor’s Degree and/or 5 years of related experience.

Systems Integration Service GSA PRICE - $82.70

Cad Design Service FUNCTIONAL RESPONSIBILITIES: Administrative and drafting responsibilities to include creation, modification, and maintenance and storage of CAD files for all projects. Analyzes sketches, notes, and other input material from engineers and technicians to produce design ad as-built documentation.

Works from detailed sketches to produce computer generated documents for delivery of a quality product. The CAD Operator is also responsible for the development and maintenance of the CAD standards.

MINIMUM EDUCATION AND GENERAL RESPONSIBILITIES: Associates in Arts Degree or Technical School graduate with 3 years’ experience in preparing documentation for audio/video systems. The CAD Operator must be proficient in the use of AutoCAD drafting software, or similar proficiency in the use of other diagrammatic software tools.

CAD Design Service GSA PRICE - $84.11

Digital Signage Designer FUNCTIONAL RESPONSIBILITIES: A Digital Signage Designer produces graphic sketches, designs, and copy layouts for online content. Determines size and arrangement of illustrative material and copy, selects style and size of type, and arranges layout based upon available space. Knowledge of layout principles, and aesthetic design concepts. Must be familiar with a variety of AV/VTC concepts, practices and procedures. Must have the experience and judgement to plan and accomplish goals.

A wide degree of creativity and latitude is expected.

MINIMUM EDUCATION AND GENERAL EXPERIENCE: Graphics design Degree or 3 years of related experience.

Digital Signage Designer GSA PRICE - $93.01

ii. SIN 54151S – Labor Category Descriptions - IT

Information Technology Professional Services

Program Manager

Min/Gen Exp Program Manager is required to have a minimum of 12 years program or project management experience. Minimum of eight (8) years supervisory or oversight of IT related programs and/or projects file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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PHONE: 301-588-8292 FAX: 301-588-8294 DUNS#: 015229300 FED TAX ID: 54-2021051

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Functional Responsibility Functional Responsibility: Manage the overall contract, and serves as the single point of contact for the contractor with the entity regarding the contract. The manager will perform overall management for the contract support operations, such as project planning and control.

Organize, direct and coordinate the planning and production of all contract activities, project and support activities, including subcontractors. Oversee the development of or develops work breakdown structures, charts, tables, graphs, major milestones calendars and diagrams to assist in analyzing problems and making recommendations. Provide management of projects, ensuring maximum effectiveness in the use of resources for the timely completion of projects. Demonstrate excellent written and verbal communications skills. Establish and alter corporate management structure to direct effective and efficient contract support activities.

Negotiate and make binding decisions for the Contractor.

Minimum Education AA in Computer Science, IS, engineering, business, finance, management or other related field. An equivalent combination of education and experience, which provides comparable knowledge, is acceptable.

Project Manager

Min/Gen Exp Project Manager is required to have a minimum of 10 years Project Management experience. Minimum of 5 years managing IT related projects. Demonstrate leadership roles on at least 3 successful projects, delivered on time within budget.

Functional Responsibility The Project Manager is assign the management of a specific project and the work performance under assigned Task Orders. Performed day-to-day management of the project, identify issues and ricks, recommending possible issue and risk mitigation strategies associated with the project. Responsible for ensuring that work performed under Task Orders is within scope, consistent with requirements, and delivered on time and on budget. Provide solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels). Monitor issues and provide resolutions for up-to-date status reports. Demonstrate excellent writing and oral communications skills.

Minimum Education Bachelor’s Degree in Engineering, Computer Science, Information Systems, Business or other related discipline. An equivalent combination of education and experience, which provides comparable knowledge, is acceptable.

Telecommunications Technician Sr.

Min/Gen Exp 10 years or more of related experience.

Functional Responsibility Telecommunications Programmer/Systems Analyst • Develops telecommunications software solutions to address user needs. • file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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Interfaces with users to define needs. • Designs, develops, and tests complex communications software interface programs.

The Senior Telecommunications Technician provides in-depth analysis of trouble conditions and facilitates repair efforts. Works independently or coordinates a team of technicians as necessary.

Monitor vendors' installation of equipment, and perform/coordinate system testing and evaluation activities. Inspect and review hardware installation, wiring, power. grounding, system database validation, and other activities to ensure quality installation of services for the client. May perform adjunct installation, de-installation and relocation activities including, but not limited to; site preparation and installation and/or removal of cabling and wiring systems, terminal equipment, automated data processing services, and associated hardware and software. May be required to perform quality assurance testing of voice and data switching equipment.

May install and/or maintain LAN/WAN equipment or networks of LANsfWANs. Communicate effectively in writing and verbally with all levels of technical, engineering, and management personnel, as required. Coordinate the repair of large or comple x troubles.

Perform in the area of network testing, analysis, and optimization.

Apply transmission-engineering principles to existing networks to ensure receipt of quality voice and data telecommunications services.

Perform installation of various telephone, coaxial, and fiberoptic cables. which may include vertical and horizontal cables. Perform installation, de-installation, and relocation activities including but not limited to site preparation and installation and/or remove of cable and wire systems. Perform installation of voice and LAN cabling to meet specific requirements of the manufacturer and BICSI with regard to the requirements of category 5 and 6 voice and LAN cable. Use complex test equipment to perform quality assurance of voice and LAN wire to meet BICSI specifications . Keeps and provides detailed records and drawings of cable and wiring plants.

Minimum Education Bachelors Degree or equivalent and or vocation training.

Telecommunication Technician III

Min/Gen Exp Minimum of 5 years experience in described work.

Functional Responsibility Reviews, analyzes, evaluates and maintains an organization’s telecommunications systems. Designs, develops, and tests of telecommunications software solutions. Provide a variety of complication tasks. May lead and direct the work the work of others. Typically reports to a manager. A wide degree of creativity and latitudes is expected.

Minimum Education AA in Computer Science, IS, engineering, business, finance, management or other related field. An equivalent combination of education and experience, which provides comparable knowledge, is acceptable.

file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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Telecommunication Technician II

Min/Gen Exp Minimum of 5 years experience in described work.

Functional Responsibility Installs, troubleshoots, repairs and maintains telecommunications equipment. Provides reports, completes request for new service, determines methodology for installing telephone service, determines appropriateness of moderate equipment changes or modifications, call switches, test trunks, test links and installs communication circuits. Perform Maintenance Operations; install Transmissions Systems, Antenna Systems, Power Systems, PBX Electronic, cable systems and Data networking systems. Analyze any complex combination of circuits associated with any combination of equipment on the system indicated, in order to locate and clear trouble. Include associated ironwork, bus bars, conduit and fittings, frame and emergency lighting, exhaust pipping, vents, and frames.

Also includes mark and drill floors, letter and number, paint and retouch, pressure clean. Adjust, clean and lubricate any apparatus.

Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and the judgment to plan and accomplish goals. Perform a variety of task. Works under general supervision; typically reports to a protect leader or manager.

A certain degree of creativity and latitude is required.

Minimum Education AA in Computer Science, IS, engineering, business, finance, management or other related field. An equivalent combination of education and experience, which provides comparable knowledge, is acceptable.

Telecommunication Technician I

Min/Gen Exp Minimum of 3 years experience in described work

Functional Responsibility Installs, troubleshoots, repairs and maintains telecommunications equipments. Provides reports, completes requests for new service, determines methodology for installing telephone service, determines appropriateness of moderate equipment changes or modifications, cal switches, test trunks, test links and installs communication circuits. Perform Maintenance Operations; install transmissions Systems, Antenna Systems, Power Systems, PBX Electronic, cable systems and data networking systems. Analyze any complex combination of circuits associated with any combination of equipment on the system indicated, in order to locate and clear trouble. Includes associated ironwork, bars, conduit and fittings ;

framing and emergency lighting, exhaust piping, vents, and frames.

Also includes mark and drilled floors, letter and number, paint and retouch, pressure clean. Adjust, clean and lubricate any apparatus.

Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Work under immediate supervision. Little creativity is required. Typically reports to a project leader or manager.

Minimum Education High School Diploma. An equivalent combination and experience, which provides comparable knowledge, is acceptable.

file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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Communication Analyst, Sr.

Min/Gen Exp 5+ years of experience in telecommunications with strong emphasis in network design, traffic engineering, equipment vendors, and carriers.

Certified Network Professional (CNP) designation, preferred

Functional Responsibility Support voice, client/server infrastructure, and data communications including office systems, network planning and development and voice communications. Serve as team leader or project manager to provide consulting and analysis, selection, configuration, acquisition and installation of complex voice, data communications or server infrastructure hardware and communications facilities including peripheral and terminal devices.

Coordinate and completes projects according to plan. Perform communications or server infrastructure projects, such as:

reviewing vendor supplied technical descriptions and performance data and pricing information for applicability to specifications;

installing and configuring hardware and software; installing and implementing vendor packages; assessing user needs for communications systems; and recommending voice, data communications, or server infrastructure standards. May use modeling techniques to plan new systems or identify complications in existing ones. May be responsible for integrating e-mail, fax, and telephone applications, as well as installing the servers, routers, modems, or drivers required for these systems. May be responsible for training users in any new procedures related to systems changes.

Minimum Education BA/BS in engineering, computer science, or business administration or equivalent work experience.

Communications Analyst, Intermediate

Min/Gen Exp 2/4 years’ experience in telecommunications with particular emphasis in traffic engineering and network design.

Functional Responsibility

Assists Senior Level Communications Analyst or Department Manager in the planning, design, and implementation of communications networks.

Support voice, client/server infrastructure, and data communications including office systems, network planning and development and voice communications. May assist in communications or server infrastructure projects, such as: reviewing vendor supplied technical descriptions and performance data and pricing information for applicability to specifications;

installing and configuring hardware and software; installing and implementing vendor packages; assessing user needs for communications systems; and recommending voice, data communications, or server infrastructure standards

Minimum Education AA/AS in engineering, computer science, or business administration or

Voice/VTC Communications Administrator file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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PHONE: 301-588-8292 FAX: 301-588-8294 DUNS#: 015229300 FED TAX ID: 54-2021051

3LINKS TECHNOLOGIES, INC. CORPORATE CONFIDENTIAL INFORMATION. DO NOT REUSE OR DISCLOSE WWW.3LINKSTECHNOLOGIES.COM

Min/Gen Exp 3 years or more of related experience.

Functional Responsibility The administrator works with assigned customers to lead and complete the planning, integration, testing, and customer acceptance of the assigned project within the time and budget parameters of the project with an emphasis on quality and professionalism. Delegates to field technicians. Proficient at installing all AV systems and components. Ability to troubleshoot basic audio, video, and control systems problems.

Minimum Education Associates degree or equivalent and or vocational training.

Voice/VTC Communications Technician

Min/Gen Exp 2 years or more of related experience.

Functional Responsibility Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outrages or periods of degraded system performance. Maintains PBX/systems and associated hardware. Assists in the planning, design, and implementation of communications systems infrastructure activities, including planning, and designing.

Minimum Education High School Diploma or equivalent and or vocational training.

VTC Communication Analyst

Min/Gen Exp 5 years or more of related experience.

Functional Responsibility

Assists in the planning, design, and implementation of communications networks. Performs test and analysis of VTC communications and systems and equipment. Coordinate communications line configuration with service providers to support worldwide VTC sessions. Provide phone based user support and troubleshooting for videoconferencing related issues.. Remotely access global based video conference systems as needed and authorized to perform system monitoring, trouble shooting and maintenance processes, as well as reservation policy management, and video conference coordination. Must have demonstrated knowledge in the management and use of Initial AccessWare software and AccessSwitch product features including remote alarm notification , option modules, alarms and corrective actions. Must be familiar with provisioning El and Tl PRI trunk lines, ISDN signaling traces, provisioning BRI trunk and port lines and cause codes as a troubleshooting tool and setting up inverse multiplexing to support BONDING video calls.

Minimum Education Bachelor Degree or equivalent, and or vocational school diploma

Web Operations Manager

Min/Gen Exp 5 years’ experience in this field

Functional Responsibility

Responsible for ongoing oversight of web strategy and operations.

Develops business plan and annual budget for website function.

Accountable for budget, staff planning, management, and product and service delivery. Oversees operational activities of the website(s) with specific attention aimed at content creation and website maintenance.

Should have strong knowledge of the major coding software html, JavaScript and C++.

file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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PHONE: 301-588-8292 FAX: 301-588-8294 DUNS#: 015229300 FED TAX ID: 54-2021051

3LINKS TECHNOLOGIES, INC. CORPORATE CONFIDENTIAL INFORMATION. DO NOT REUSE OR DISCLOSE WWW.3LINKSTECHNOLOGIES.COM

Minimum Education BA in Computer Science/IT or equivalent experience and certification

Web Producer

Min/Gen Exp Requires two years of experience in this field.

Functional Responsibility

Responsible for creating and gathering content, in order to publish it on the World Wide Web. Responsibilities include driving traffic to web pages, formatting and managing the digital content plus gathering and researching information that enhances the value of the site. Other skill requirements would be knowledge of digital media formats used for interactive media, audio, video and text. May require deeper technical knowledge for programming, coding, graphic design or site analytics plus programing like Flash, HTML, XHTML, CSS, XML, JavaScript and RSS in web publishing.

Minimum Education BA degree or equivalent experience

Video Producer

Min/Gen Exp (2) years w/AA or (4) years w/BA of video and audio production or broadcasting experience

Functional Responsibility

Conceptualizes designs and coordinates the production of video and audio programs to be used in training and staff development, public information and education presentations, promotional programs, and internal and external informational productions. Writes, either individually or as a member of a team, and edits scripts for video and audio productions. Serves as "producer" in the production of video and audio programs conducting research, developing scripts, scheduling production activity, coordinating set production, props and costume acquisition, and assuring an overall production schedule is maintained.

Minimum Education 2 Yrs AA or 4 Yrs BA

Technical Editor Writer (STAR CLIN 116)

Min/Gen Exp 5 years of technical communication experience and demonstrated ability to learn technical subject matter

Functional Responsibility Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. Coordinates the display of graphics and the production of the document.

Responsible for taking technical information and rewriting it in a way that can be easily understood and utilized by non-technical people. Work may include instruction manuals, user guides, manuals, white pages, design specifications, system manuals, and online help. Should be an expert in English language and grammar.

Minimum Education associate's or bachelor's degree in a science or technology field

Help Desk Operations Manager

Min/Gen Exp Requires 7 years’ experience in the field. ITIL V3 Certification

Functional Responsibility

Manages the performance of Level 1 and Level 2 services & support to clients (internal and external) and ensure that service levels are achieved.

Ensures customer expectations are met or exceeded. Responsible for ensuring the staff is meeting and exceeding expectations in regards to file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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PHONE: 301-588-8292 FAX: 301-588-8294 DUNS#: 015229300 FED TAX ID: 54-2021051

3LINKS TECHNOLOGIES, INC. CORPORATE CONFIDENTIAL INFORMATION. DO NOT REUSE OR DISCLOSE WWW.3LINKSTECHNOLOGIES.COM performance, meeting defined metrics/benchmarks, and that standards and processes are followed to provide effective customer service and meet requirements. Oversees 100% of the requests, incidents and problems.

Manages and coordinates urgent and complicated support issues. Act as escalation point for all requests and incidents. Develop and mature phone/ticket escalation processes to ensure free flowing escalation and information within the organization. Determine root cause of issues and communicate appropriately to internal and external customers. Provide data and reporting of KPI’s and trends to IT department and others in ad-hoc, weekly, monthly and as needed. Will drive Ticket Deep Dive and develop strategies for improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. Monitor and manage phone queue. Train, coach and mentor Service Desk Specialists (Level 1 / 2) including career development. Manage process for communicating outage/emergency activities to the organization. Manage vendor relationships as it depends on daily operational needs.

Minimum Education BA/BS in engineering, computer science, or business administration or

Help Desk Specialist

Min/Gen Exp 3-5 years field experience or in a related area

Functional Responsibility Under general supervision, provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected.

Minimum Education AA degree in engineering, computer science, or business administration or equivalent work experience.

Help Desk Sr. Tech

Min/Gen Exp 5+ YEARS field experience or in a related area

Functional Responsibility Supervises the day-to-day operations or shift of the help desk.

Identifies, researches, and resolves complex technical problems.

Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Typically involves use of problem management database and help desk system. May provide guidance/training for less-experienced personnel. Familiar with a variety of the field's concepts, practices, and procedures.

Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May serve as a level II supervisor.

Minimum Education BA/BS in computer science, or business administration or file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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PHONE: 301-588-8292 FAX: 301-588-8294 DUNS#: 015229300 FED TAX ID: 54-2021051

3LINKS TECHNOLOGIES, INC. CORPORATE CONFIDENTIAL INFORMATION. DO NOT REUSE OR DISCLOSE WWW.3LINKSTECHNOLOGIES.COM

Quality Assurance Analyst Sr.

Min/Gen Exp 7+ years’ experience in Quality Assurance or Quality Control

Functional Responsibility The Senior Quality Assurance Analyst develops and establishes quality assurance standards and measures for the information technology services within the organization. This individual will also gather and analyze data in support of business cases, proposed projects, and systems requirements. This will include writing test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems. The QA Analyst will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.

May conduct internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation. May create and execute test plans and scripts that will determine optimal application performance according to specifications.

Minimum Education BA/BS in software engineering, computer science, or business administration or equivalent work experience.

Quality Assurance Analyst, Intermediate

Min/Gen Exp 3 Years’ experience in Quality Assurance or Quality Control

Functional Responsibility Under general supervision, carries out procedures to ensure that all information systems products and services meet minimum organization standards and end-user requirements.

Thoroughly tests software to ensure proper operation and freedom from defects. Documents and works to resolve all problems. Reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations. Performs workflow analysis and recommends quality improvements.

Minimum Education AA Degree in Computer Science, Information Technology or related discipline

Labor Category Offered Government Net Rate

Program Manager $93.16

Project Manager $87.48

Telecommunications Technician Sr. $57.84

Telecommunications Technician III $53.29

Telecommunications Technician II $48.37

Telecommunications Technician I $43.91

Communications Analyst, Sr. $99.65

Communications Analyst, Intermediate $77.57

Voice Communications Administrator $78.99

Voice Communications Technician $69.36 file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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PHONE: 301-588-8292 FAX: 301-588-8294 DUNS#: 015229300 FED TAX ID: 54-2021051

3LINKS TECHNOLOGIES, INC. CORPORATE CONFIDENTIAL INFORMATION. DO NOT REUSE OR DISCLOSE WWW.3LINKSTECHNOLOGIES.COM

VTC Communication Analyst $43.99

Web Operations Manager $106.84

Web Producer $86.84

Video Producer $93.47

Technical Editor Writer $85.25

Help Desk Operations Manager $79.16

Help Desk Specialist $73.94

Help Desk Senior Tech $66.62

Quality Assurance Analyst, Sr. $78.14

Quality Assurance Analyst, Intermediate $70.25

iii. SIN 334511T – Product Pricing

Manufacturer Name*

Manufacturer Part Number*

Manufacturer Product Name*

Manufacturer Product Description* GSA Offer Price

Barco R9861520NA ClickShare CSE-200, Includes 2-buttons

: Wireless presentation system for small to medium sized meeting rooms

$ 1,545.13

Barco R9861580NA CSE-800 SET : Wireless presentation and collaboration system for boardrooms and conference rooms

$ 3,818.75

AVTEQ C10-WMP Cisco Touch 10 in-wall mount.

: Cisco Touch 10 in-wall mount.

Available in gloss white. Can be used for post or pre-construction walls.

$ 423.21

AVTEQ Credenza2-L 2-Bay Credenza. : 2-Bay Credenza. Supports single display up to 85”, or dual displays up to 70”. Includes 12RU sliding, rotating rack.

Choice of laminate (L) finish.

$ 3,195.26

AVTEQ Credenza2-L- Thin

Thin 2-Bay Credenza. : Thin 2-Bay Credenza. Supports single display up to 85", dual displays up to 70". Includes 3RU sliding rack, totaling 6RU. Choice of laminate (L) finish. Must be anchored to wall.

$ 3,317.79

AVTEQ Credenza2-V 2-Bay Credenza. : 2-Bay Credenza. Supports single display up to 85”, or dual displays up to 70”. Includes 12RU sliding, rotating rack.

Choice of veneer (V) finish.

$ 3,476.64

AVTEQ Credenza2-V- Thin

Thin 2-Bay Credenza. : Thin 2-Bay Credenza. Supports single display up to 85", dual displays up to 70". Includes 3RU sliding rack, totaling 6RU. Choice of veneer (V) finish. Must be anchored to wall.

$ 3,505.91 file://///ALLAN-PCXPS/Files/Proposal/US%20-%20Department%20of%20the%20Interior/GSA%208ASTARS2%20-%20GS06F1101Z/Response/www.3linkstechnologies.com

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PHONE: 301-588-8292 FAX: 301-588-8294 DUNS#: 015229300 FED TAX ID: 54-2021051

3LINKS TECHNOLOGIES, INC. CORPORATE CONFIDENTIAL INFORMATION. DO NOT REUSE OR DISCLOSE WWW.3LINKSTECHNOLOGIES.COM

AVTEQ Credenza3-L 3-Bay Credenza. : 3-Bay Credenza. Supports single display up to 110”, dual displays up to 80”. Includes 12RU sliding, rotating rack.

Choice of laminate (L) finish.

Contact AVTEQ for applications of 90" display and over.

$ 4,321.43

AVTEQ Credenza3-L- Thin

Thin 3-Bay Credenza. : Thin 3-Bay Credenza. Supports single display up to 110", dual displays up to 70". Includes 3RU sliding rack, totaling 9RU. Choice of laminate (L) finish. Must be anchored to wall. Contact AVTEQ for applications of 90" display and over.

$ 3,970.05

AVTEQ Credenza3-V 3-Bay Credenza. : 3-Bay Credenza. Supports single display up to 110”, dual displays up to 80”. Includes 12RU sliding, rotating rack.

Choice of veneer (V) finish.

Contact AVTEQ for applications of 90" display and over.

$ 4,604.80

AVTEQ Credenza3-V- Thin

Thin 3-Bay Credenza. : Thin 3-Bay Credenza.