MAS - Shelby Distributions Inc. - 47QSHA19D0035

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Attached to
Federal Supply Schedule 47QSHA19D0035 Federal contract IDV
Contract number
47QSHA19D0035
Issued by
GSA Federal Acquisition Service

About this file

This document outlines the terms and conditions for a federal supply schedule contract awarded to Shelby Distribution Inc. to provide MRO supplies. The contractor was awarded Special Item Number 332510C under contract number 47QSHA19D0035, which runs from April 15, 2019 through April 14, 2024. Shelby Distribution will provide customers with standard delivery within 7-10 business days across the 50 states, Washington D.C., and Puerto Rico. Volume discounts between 0.5-2% are offered based on annual spend tiers. The contractor accepts government purchase cards and offers customer service from 8am-5pm MT on weekdays, with order acknowledgements and shipment notifications provided within 24 hours.

Shelby Distributions Inc. (DBA Express Office Products) Pricelist and/or Vendor Terms and Conditions for 47QSHA19D0035, a Federal Supply Schedule awarded to Shelby Distributions Inc. (DBA Express Office Products), under Multiple Award Schedule (MAS)

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GENERAL SERVICES ADMINISTRATION

MULTIPLE AWARD SCHEDULE

MRO Supplies SIN 332510C

TERMS AND CONDITIONS

Contract Number – 47QSHA19D0035

Contract Period – 4/15/2019 thru 4/14/2024

Contractor: Shelby Distribution Inc.

POC: Michelle Curry Email: Ccurry@expressop.com

29 A Butterfield Trail Blvd

El Paso, TX 79906

Phone: 915-590-3050 Fax: 915-590-3080

Toll Free Number: 866-590-3050

Company website https://shelbydistributions.com

Email customerservice@shelbydistributions.com

To receive password to order from our web site https://shelbydistributions.com/ mailto:customerservice@shelbydistributions.com

1. Awarded Special Item Number: 332510C 9. Point of Sale Discount: Customers automatically receive GSA pricing by using GSA Smart Pay Card.

2. Maximum Order: $250,000 USD 10. Customer Service:

Contractor shall provide a customer service center that is operational from 8:00 am - 5:00 pm Mountain Standard

Time, Monday through Friday, except federal holidays.

3. Minimum Order: $25.00 USD

11. Packing Slip: Contractor shall offer a packing slip for each order placed under the MRO Contract and provide it with the shipment. Contractor shall ensure the delivery ticket or packing slip contains the following minimum information:

Order number/ Purchase Order Number

Attention to

Ship to Address

Part Number

Quantity

4. Geographic Coverage:

50 states, DC and Puerto Rico for scope. Shelby ships destination to the 48 and DC. Shelby passes along to customer the shipping charges for Puerto Rico, Hawaii and

Alaska (OCONUS)

12. Return Policy: Contractor shall allow the government to return items in the original packaging and in sellable condition up to 30 days from the date; the customer received the item.

Contractor shall provide a full refund, less any applicable restocking fee within the 30 days of receipt.

Restocking Fee is 10% of the item total.

5. Standard Delivery 7 to 10 Business Days – Dock to

Dock

13. Damage Goods

Customer must contact vendor within 7 days of receipt to report damages. Damage products are the Contractors’ responsibility and liability. If ordered items are received in damaged condition, Contractor must replace items after receipt of notification of damage at Contractor’s expense.

The delivery of replaced items must adhere to the delivery timeframes specified in the original order.

6. Delivery Options:

Contact Shelby Customer Service for additional fees on special shipping request including Next Day, Secure

Desktop Delivery, and Inside Delivery.

14. Order Placement: Order placement via phone, fax, e-mail, in-person, or Contractor operated website shall be accepted. It is anticipated that the vast majority of orders will be through DOD E-Mall and GSA Advantage.

7. Discounts:

Shelby Distributions is offering the Government the following Volume Discounts:

$1,000 - $2,999.99 --- additional 0.5%

$3,000 - $4,999.99 --- additional 1.0% $5,000 - $9,999.99 --- additional 1.5%

$10,000+ --- additional 2%

15. Order Responsiveness: For orders placed, Contractor shall provide the following:

Email acknowledgement within 24 hours to the customer that the order was received

Email acknowledgement within 24 hours of the order being shipped

Electronic acknowledgement of credit returns or refunds within 48 hours Out-of-stock/backorder notification within 24 hours with follow up telling customer when item will be available.

8. Government purchase cards are accepted below and above the micro-purchase threshold.

File details come from the government source that posted it. Updated .