MAS - Fenton Transcription, L.L.C. - 47QREA23D001M

Secure Transcription and Translation Services

About Us

Technical Highlights Zero-trust security network/user access model.

FedRAMP HIGH hosting in the AWS Govcloud suitable for the most sensitive government CUI data.

Encryption in-transit and at-rest using FIPS 140-2 validated security modules.

Remnant free RDS access leveraging desktop streaming.

ResoluteDocs provides highly secure transcription and translation services for Government agencies with a focus on meeting compliance and cybersecurity goals.

Table of Contents Page 2 - Transcription Rates - Verbatim/Legal Page 3 - Transcription Rates - Law Enforcement/CJIS Page 4 - Translation Rates - From Recorded A/V Page 5 - Translation Rates - Documents Page 6 - Customer Information - Terms and Conditions Page 7 - Sample Template

100% Buy American Act Compliant Only USA Domiciled Staff Background Checked/Monitored Annual+ training for Security, PII, CJIS, HIPAA, etc.

NIST SP 800-53 R5 control targets.

CMMC v2 L2 compliance targets for DOD customers.

Willing to undergo 3rd party risk assesment and ATO review.

Cyber Security and Compliance Highlights

Dedicated Quality Assurance and Proofreading team.

Technically agile - Can customize a solution for your agency.

Screening, testing and recruiting only top quality staff.

High Quality and Reliability

Federal Acquisition Service Authorized Federal Supply Schedule FSS Price List - ResoluteDocs

On line access to contract ordering information, terms and conditions, up to date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu driven database system. The INTERNET address of GSA Advantage!® is: GSAAdvantage.gov

GSA Contract #: 47QREA23D001M Federal Supply Group: Professional Services Schedule: MAS SIN: 561410 - Transcription 541930 - Translation Company Information:

Fenton Transcription, L.L.C. dba Resolute Documentation Services 28632 Roadside Dr. Ste 285 Agoura Hills, CA 91301 Phone: (818) 431-5800 Fax: (818) 991-8006 www.documentationusa.com

Size: Small Business

UEI: MFC4C3U4GDK9

DUNS: #116752824

CAGE: #870P6

Our web-based Resolute Vault is an industry leading secure system built from the ground up to satisfy the needs of federal, military, state and municipal government agencies who require increasingly high levels of confidentiality and operational assurance.

We are a small, family-owned business providing personal service and quality but with the technical skill and team to handle a wide variety of requirements.

Price list current as of Modification #PS-0008 effective 02/28/2024

Verbatim/Legal Transcription Rates

Verbatim/Legal transcription covers a wide variety of work types including:

Multispeaker legal events including administrative hearings and depositions;

Communications or public relations releases;

Oral histories and interviews;

Single speaker narratives.

Sin for all items is: 561410 Turnaround time is in business days unless otherwise noted.

Prices shown herein are Net (3.5%) discount and inclusive of IFF

Understanding the Pricing Options:

Four different pricing options for transcripts (per word, page, line or minute) to allow for customer preference and easy comparison with other vendors.

When using per word, per line, or per minute pricing, the customer may choose or provide any template and format that they require. The template does not affect the price.

When using per page, the pricing is ONLY applicable to the sample template provided below. No other template may be substituted without triggering a price renegotiation. Per word, line or minute are recommended for contracting ease of use.

* Rush 24 hour turnaround may not be possible for jobs longer than 60 minutes.

± Surcharge will not be applied without customer approval.

µ Only the template shown at the end of this document can be used if a Per Page UOI is selected in your order. Margins, fonts and other style components cannot be changed. Title page can be customized.

FSS-600 Page 2

Federal Acquisition Service Authorized Federal Supply Schedule FSS Price List - ResoluteDocs

Law Enforcement/CJIS Compliant Transcription Rates

Choosing our Law Enforcement/CJIS Compliant service means you will get:

Industry leading "built for CJIS" data security, processing and handling via our propietary platform. Experienced Law Enforcement transcriptionists who are subject to background checks and receive periodic training in regards to CJIS security rules and privacy protocols. We support a wide variety of law enforcement work types inlucing: investigative interviews, wiretaps, jail calls, body worn cameras, undercover operations, 911 calls and more.

Sin for all items is: 561410 Turnaround time is in business days unless otherwise noted.

Prices shown herein are Net (3.5%) discount and inclusive of IFF

Understanding the Pricing Options:

Four different pricing options for transcripts (per word, page, line or minute) to allow for customer preference and easy comparison with other vendors.

When using per word, per line, or per minute pricing, the customer may choose or provide any template and format that they require. The template does not affect the price.

When using per page, the pricing is ONLY applicable to the sample template provided below. No other template may be substituted without triggering a price renegotiation. Per word, line or minute are recommended for contracting ease of use.

* Rush 24 hour turnaround may not be possible for jobs longer than 60 minutes.

± Surcharge will not be applied without customer approval.

µ Only the template shown at the end of this document can be used if a Per Page UOI is selected in your order. Margins, fonts and other style components cannot be changed. Title page can be customized.

FSS-600 Page 3

Translation from Recording Audio/Video

Straightforward Pricing for Translation and Transcription of Recorded Material:

If you have a recording that contains a language listed below, this service will provide you with a final transcript that includes the spoken source language transcribed and the translation to English of what was spoken. Transcription of any English spoken on the recording is also included. Formats can be single or double column. Jobs can be customized per your request.

Sin for all items is: 541930 Turnaround time is in business days unless otherwise noted.

Prices shown herein are Net (5.0%) discount and inclusive of IFF

Options and Information:

Standard turnaround time is 10 business days or less. Actual turnaround will vary by project and any adjustments will be submitted for your approval before proceeding.

Rush Fee of 30% for turnaround of 3 business days or less. Rush may not be available for some projects.

For languages not listed above, please contact us at gsa@documentationusa.com

* Per word price based on the word count of the final deliverable.

The template shown at the end of this document will be used by default. You can provide a custom template with your request as needed.

FSS-600 Page 4

Document Translation

Document Translation:

Includes translation of a typeset or handwritten document from the source language to English.

Sin for all items is: 541930 Turnaround time is in business days unless otherwise noted.

Prices shown herein are Net (5.0%) discount and inclusive of IFF

Options and Information:

Standard turnaround time is 10 business days or less. Actual turnaround will vary by project and any adjustments will be submitted for your approval before proceeding.

Rush Fee of 30% for turnaround of 3 business days or less. Rush may not be available for some projects.

For languages not listed above, please contact us at gsa@documentationusa.com

* Price does not include desktop publishing. Deliverable will be page matched to originals. Service can be customized upon request.

Highly technical or complex subject mater (legal, etc.) may incur an extra charge. Extra services will be quoted on an as needed basis.

FSS-600 Page 5

Customer Information - Terms and Conditions

1a - Table of SINs Available

1b - N/A 1c - Job Description for Hourly Labor:

Applies to 561410 - Transcription only. Staff with minimum of 3 years experience or a certification from a recognized authority. Experience and training specific to the work type assigned.

2 - Maximum Order = 561410 - $1,000,000 541930 - $350,000 3 - Minimum Order = $100 4 - Geographic Coverage: 561410 - 48 States, DC 541930 - Worldwide 5 - Point of Production:

28632 Roadside Dr. Ste. 285 Agoura Hills, CA 91301

6 - Statement of Net Price SIN 561410: Prices are listed as GSA Net, 3.5% discount deducted and IFF included.

SIN 541930: Prices are listed as GSA Net, 5.0% discount deducted and IFF included.

7 - Quantity Discounts Additional 2.5% for orders valued at $100,000 Additional 2.0% for orders valued at $250,000

8 - Prompt Payment Terms 3% Net 10 days of invoice submission - Net 30 Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

Government Purchase Cards

a. Accepted at or below the micro-purchase threshold.

b. Not accepted above the micro-purchase threshold.

9 - Foreign Items: N/A 10 - Time of Delivery:

a. As agreed upon based on ordering activity.

b. Items available for expedited delivery are noted in this price list.

c. To be determined at Task Order level.

d. To be determined at Task Order level.

11 - FOB Points: Destination 12 - Ordering Address and Procedures

a. 28632 Roadside Dr. Ste. 285, Agoura Hills, CA 91301

b. Email gsa@documentationusa.com or call (818) 431-5800 and ask for Matt or Adam.

c. Upload orders directly to website once enrolled

15 - N/A

23 - Contractor Registration

UEI: MFC4C3U4GDK9

DUNS: #116752824

CAGE: #870P6

24 - Contractor Registration - Active SAM

FSS-600 Page 6

Service Contract Labor Standards Matrix:

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract

Federal Acquisition Service Authorized Federal Supply Schedule FSS Price List - ResoluteDocs

13 - Payment Address Resolute Documentation Services 28632 Roadside Dr. Ste. 285 Agoura Hills, CA 91301

14 - Warranty provision Errors or incomplete data will be corrected at no charge.

16 - N/A 17 - N/A 18a - N/A 18b - N/A 19 - N/A 20 - N/A 21 - N/A 22a - N/A 22b - N/A

Sample Template for Per Page Pricing

This template will be used for all transcription orders made with a Per Page UOI. No substitutions are allowed. If you require a different format, please choose a UOI of Per Word, Per

Page, or Per 65 Char. Line

This template will be used for Translation from Recorded Audio/Video, unless the customer provides a specific template for an order.

FSS-600 Page 7