Federal Supply Schedule 47QREA23D000H

Prices shown herein are Net (Discount deducted)

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

Schedule Title: Multiple Award Schedule (MAS)

Large Category Subcategory PSC

Office Management Office Services R699

Miscellaneous Complementary Special Item Numbers (SINs) 0000

For more information on ordering from Federal Supply Schedules click on the GSA Schedules link at www.gsa.gov

Contract Number: 47QREA23D000H

Current as of Modification PA-0003 effective 5/26/2023

Contract Period: January 30, 2023 to January 29, 2028

Contractor: Synkriom Inc.

30 Knightsbridge Rd Suite 525 Piscataway, NJ 08854 www.synkriom.com

Contractor’s Administration Source:

Monique Burgener Phone: 610-716-6040 Fax: 732-384-3301 Email: monique@synkriom.com

Business Size: Small Business Women Owned Business Minority Owned Business about:blank

CUSTOMER INFORMATION

1a. Awarded Special Item Numbers (SINs)

SIN SIN Title

561320SBSA Temporary Staffing (SBSA)

OLM Order Level Materials

1b. Lowest Priced Model Number and Price For Each SIN: N/A

1c. Hourly & Service Rates: See price list on page 4

2. MAXIMUM ORDER:

SIN Maximum Order

561320SBSA $250,000

OLM $250,000

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: Domestic

5. POINT(S) OF PRODUCTION: Same as contractor

6. DISCOUNT FROM LIST PRICES: 2%, 17% & 21%

7. QUANTITY DISCOUNT(S): None

8. PROMPT PAYMENT TERMS: Net 30 Days

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. FOREIGN ITEMS: Not Applicable

10a. TIME OF DELIVERY: Determined on the Task Order Level

10b. EXPEDITED DELIVERY: Contact contractor

10c. OVERNIGHT AND 2-DAY DELIVERY: Contact contractor

10d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery

11. FOB POINT: Destination

12a. ORDERING ADDRESS: Same as contractor

12b. ORDERING PROCEDURES: See Federal Acquisition Regulation (FAR) 8.405-3.

13. PAYMENT ADDRESS: Same as contractor

14. WARRANTY PROVISION: Not Applicable

15. EXPORT PACKING CHARGES: N/A

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF

APPLICABLE): N/A

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE

LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. Section 508 Compliance for Information and Communication Technology (ICT): N/A

23. Unique Entity Identifier (UEI) Number: QEM7XQKDAJD9

24. Contractor has an active registration in the SAM database

SERVICES AWARDED PRICES & LABOR CATEGORIES

SIN(s) Labor Title GSA Price Unit of Issue

561320SBSA Technical Program Manager - Level 1 $85.34 Hourly

561320SBSA Genesys Consultant - Level 1 $80.10 Hourly

561320SBSA Software Developer - Level 1 $72.76 Hourly

561320SBSA AWS Solution Architect - Level 1 $111.58 Hourly

561320SBSA Big Data Developer - Level 1 $59.24 Hourly

561320SBSA SAP FICO Consultant - Level 1 $85.90 Hourly

561320SBSA Java Developer- Level 1 $51.74 Hourly

561320SBSA Test Automation and QA Specialist - Level 1 $59.24 Hourly

561320SBSA Network Administrator - Level 1 $59.14 Hourly

561320SBSA Salesforce Administrator - Level 1 $84.92 Hourly

561320SBSA Power BI Developer - Level 1 $66.01 Hourly

561320SBSA Full Stack Java/Angular/ UI Developer - Level 1 $62.21 Hourly

561320SBSA DevOps Engineer - Level 1 $93.80 Hourly

561320SBSA Super Libra Developer - Level 1 $69.12 Hourly

561320SBSA Dot Net Developer - Level 1 $57.27 Hourly

561320SBSA Hadoop Developer - Level 1 $73.07 Hourly

561320SBSA Java Developer with Kafka - Level 1 $88.87 Hourly

561320SBSA LAMP Stack, PHP, MySQL, Javascript Developer - Level 1 $90.84 Hourly

561320SBSA Atlassian Administrator - Level 1 $54.31 Hourly

561320SBSA Android App Developer - Level 1 $103.68 Hourly

561320SBSA Facets Application Developer- Level 1 $83.93 Hourly

561320SBSA SAP SD Functional Consultant - Level 1 $88.87 Hourly

561320SBSA Backend Cloud Developer/Engineer - Level 1 $93.80 Hourly

561320SBSA IT Business Analyst - Level 1 $67.14 Hourly

561320SBSA ATG Developer - Level 1 $77.02 Hourly

561320SBSA Quality Assurance Tester - Level 1 $59.24 Hourly

561320SBSA Database Developer - Level 1 $72.08 Hourly

561320SBSA UI Developer - Level 1 $57.27 Hourly

561320SBSA Network Security Engineer - Level 1 $63.19 Hourly

SERVICES AWARDED LABOR CATEGORY DESCRIPTIONS

Labor Category Minimum Education Minimum Experience

Technical Program Manager – Level 1

Bachelors 2 Years

*Will be responsible for the delivery of one or more business information technology projects including management of the day-to-day work activities of the project, ensuring quality of the team’s work, managing project scope, issues, risk, resources (internal and external resources) and budget. *Will also coordinate and manage project’s integration with other IT initiatives.

*Structure and estimate the project with business sponsor and subject matter experts, organizing the team, assigning and monitoring tasks, identifying and resolving project issues, identifying and mitigating projects risks, managing scope, and schedule changes, managing project budget and reporting status.

*Coordinate with other IT areas to ensure appropriate timing, resources, and sequencing of work efforts are aligned to produce desired result according to project schedule. Build a strong relationship with business owner and key stakeholders of the project. Lead project steering meeting and develop appropriate communication for executive stakeholders. Review quality of work and facilitate integration of team members work. Ensure the project is aligned with expectations and facilitate project decision making.

*Develop an understanding of the project’s business objective, related success metrics, effectively cascade the objectives and motivate the project team to achieve them. Create a project environment enabling peak performance by team members.

*Complete governance & project closeout activities. Utilize PM methodologies & tools to ensure appropriate key project activities & documentation is prepared throughout the project lifecycle (charter, requirements, design/technical collateral, financial templates, etc.). Apply appropriate IT processes, methods, policies and standards in the completion of project work.

Applicable Training, Licensure or Certificates:

*PMP

*Sound foundational knowledge of IT infrastructure and architecture.

*Sense of balance between the roles of project manager and technical advisor.

*Ability to communicate effectively in both technical and non-technical terms.

Labor Category Minimum Education Minimum Experience

Genesys Consultant – Level 1 Bachelors 2 Years

*Routing Development in Contact Center Solutions (Voice, IVR and Multi -channel) *Development of Routing workflows using Composer and SCXML troubleshooting *Use of Genesys rule authoring tools such as (GRAT), Genesys rune engine (GRE) and ECMA scripting *Design, development and debugging routing solutions implemented using Genesys Orchestration Server, Genesys Rules Engine and URS *Use of Genesys/Cisco Framework, reporting, routing and multi-channel components *Architect routing design and development for new solutions that will be implemented *Reporting (GIM/ICON) schema and impacts to reporting with respect to routing changes *Experience in troubleshooting routing issues in production and on-call

Applicable Training, Licensure or Certificates:

*Working knowledge of Genesys/Cisco Framework, reporting, routing and multi-channel components *Ability to architect routing design and development for new solutions that will be implemented for the customer *Clear understanding of reporting (GIM/ICON) schema and impacts to reporting with respect to routing changes *Experience in troubleshooting routing issues in production on call *Excellent Communication and interpersonal skills *Configuration management tools

Labor Category Minimum Education Minimum Experience

Software Developer – Level 1 Bachelors 2 Years

*Designs and implements new interface components in collaboration with the product owner and other development teams *Development of different software modules using Microsoft technologies like C#, ASP.NET MVC for web based and cloud applications *Developing and implementing front-end architecture to support user interface concepts.

*Enhances existing components with new capabilities whilst maintaining compatibility *Provide feedback on test plans, test cases, and test methodologies.

Applicable Training, Licensure or Certificates:

*ASP.NET, MVC, C#, Web APIs, Web Services Agile, UI Development

AWS Solution Architect – Level 1 Bachelors 2 Years

*Design highly-available, cost-efficient, fault-tolerant and scalable distributed solutions in datacenter on-premise and cloud platforms.

*Manage the operations and infrastructure of distributed applications.

*Resonsibile for public cloud infrastructure technologies and ecosystem of cloud technologies (AWS, Azure, Google Cloud for VCP migration).

*Cloud implementation architectures: Microservices, Containers, Kubernetes, and OpenShift *Responsible for software design, software deployment (DevOps), infrastructure/system administration, and solution architecture.

*Work with a wide range of technologies and understanding of their pros and cons in particular scenarios and making sound recommendations.

*Leading systems level analysis and design by quickly understanding new technologies and domains, capturing use cases, and translating this into work to be done by cross functional software development teams.

*Database architecture and the selections in distributed computing systems using SQL Server, NoSQL Databases such as Cassandra and Couchbase and similar Databases.

*Network infrastructure, security, and big data.

*Create infrastructure diagrams and documentation, writing both technical and non-technical documentation that speaks to a wide audience.

*Code and build proof-of-concept environments in a quick manner.

Applicable Training, Licensure or Certificates:

*Extensive knowledge of cloud implementation architectures: Microservices, Containers, Kubernetes, OpenShift, etc.

*Experience in software design, software deployment (DevOps), infrastructure/system administration, and solution architecture.

*Experience in network infrastructure, security, and big data.

Big Data Developer – Level 1 Bachelors 2 Years

*Develop and implement data pipelines that extracts, transforms and loads data into an information product that helps to inform the organization in reaching strategic goals *Work on ingesting, storing, processing and analyzing large data sets *Create scalable and high-performance web services for tracking data *Translate complex technical and functional requirements into detailed designs *Investigate and analyze alternative solutions to data storing, processing etc. to ensure most streamlined approaches are implemented *Serve as a mentor to junior staff by conducting technical training sessions and reviewing project outputs *Develop and maintain data pipelines implementing ETL processes *Take responsibility for Hadoop development and implementation *Work closely with a data science team implementing data analytic pipelines *Help define data governance policies and support data versioning processes *Maintain security and data privacy working closely with Data Protection Officer internally *Analyze a vast number of data stores and uncover insights

Applicable Training, Licensure or Certificates:

*Proficient in Python development, Data Processing, Data Transformations, Data Pipelines, SQL *Agile, Scrum with Strong knowledge of DevOps tools (GIT, CI/CD Frameworks) *Data warehouse and ETL experience *Big-Data, Hadoop and AWS experience *Strong in API based architecture and concept - API integration and development *Knowledge of file transfer protocols like FTPS, SFTP

Labor Category Minimum Education Minimum Experience

SAP FICO Consultant – Level 1 Bachelors 2 Years

*Produce detailed Functional Design documents for any FRICEW development objects and guide the development team for their actual delivery and testing.

*Testing the configuration of the solution build & support all other testing stages *Support the project team responsible for data conversions and migration in the corresponding functional area

Applicable Training, Licensure or Certificates:

*Proficiency required in, but not limited to, the following areas of Finance: New GL, Account payable, Account receivable, Asset accounting, FSCM, COPA, result analysis, production order cost variance analysis

Java Developer – Level 1 Bachelors 2 years

*Design, develop, implement, and maintain java application phases, code, and software.

*Conduct software analysis, programming, testing, and debugging, as well as recommending changes to improve the established processes.

Applicable Training, Licensure or Certificates:

*JavaServer pages (JSP) and servlets.

*Web frameworks (e.g., Struts and Spring) *Service-oriented architecture/web services (SOAP/REST) *Web technologies like HTML, CSS, JavaScript, and JQuery.

*Markup languages like XML and JSON.

*Object-oriented programming (OOP) concepts and patterns.

Labor Category Minimum Education Minimum Experience

Test Automation and QA Specialist – Level 1

Bachelors 2 Years

*Automated and manual testing of applications.

*Create and maintain automated tests.

*Develop and execute test scenarios according to application requirements.

*Plan, write and execute automated test cases.

*Design and Develop automated testing strategies based on the automated testing frameworks.

*Analyze and verify best testing approaches and execution for system/application testing.

*Coordinate with application development team to confirm end user quality deliverables and acceptance.

*Record test results and report and verify application bug fixes.

*Plan and execute test strategies for manual, regression and automated test suites.

*Prepare defect tracking, test results and test cases and release status report to stakeholders involved.

Applicable Training, Licensure or Certificates:

*Automation Testing *Agile Development *Requirements gathering *Writing user stories *End user testing

*HP-UFT

*Selenium

*SOAP UI

*.NET/Java/Python

Network Administrator – Level 1 Bachelors 2 Years

*Maintain computer networks and systems including software, mainframes, VPNs, routers and other physical hardware *Install and configure network equipment to update or fix hardware or software issues *Update virus protection software to keep data and communications protected *Monitor computer systems to improve network performance for computer systems and networks *Communicate networking issues to other employees and management, and train new users *Fix software and hardware configuration issues for users on-demand or from inspection of the systems

Applicable Training, Licensure or Certificates:

*CCNA/CCNP Preferred Good Communication and ITIL Skills Exposure with Cisco and Palo Alto NW devices

Labor Category Minimum Education Minimum Experience

Salesforce Administrator – Level

Bachelors 2 Years

*Analyze, Design and Develop *Data setup *Co-ordinate and support testing efforts during all testing *Implementation , Deployment support *Lead all technical aspects of development, including data setup, data quality, systems integrations, 3rd party applications, and custom development *Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) *Provide the necessary guidance to estimate user stories *Clarify any ambiguity with the user story requirements and baseline the estimation Data Management *Ability to Translate Ideas into Processes.

*Flexible Communication and Leadership Skills.

*Understanding of the Sales Process.

*Salesforce Resourcefulness.

*Project Management & Organization.

*Organizational Strategy and Optimization.

*Developer Mindset.

Applicable Training, Licensure or Certificates:

*Salesforce certified Administrator or Salesforce advanced Administrator certification.

*2-3 years of experience as a Salesforce Administrator in a similar environment.

*Extensive experience in the administration and maintenance of Salesforce systems.

*Experience in performing Salesforce upgrades and ensuring successful integration.

*Exceptional ability to create and maintain Salesforce databases.

*In-depth knowledge of Salesforce products and their functionalities.

*Proficiency in creating Salesforce profiles, allocating roles, and managing access.

*Knowledge of importing sales data and generating Salesforce reports.

*Ability to provide Salesforce training and end-user support.

Power BI Developer – Level 1 Bachelors 2 Years

*Develop, design, and analyze data architecture and data warehouses using SQL, SSIS, SSRS and Power BI.

*Work with the business to document and develop KPIs for the calculations in the Power BI.

*Develop Power BI reports and dashboards from multiple data sources.

*Implement Power BI gateway different source to matching analysis criteria and further modeling for Power Pivot and Power View.

*Work with Data Architects, DBAs, and Business Intelligence teams in designing and support end-to-end data solutions across multiple platforms.

Applicable Training, Licensure or Certificates:

*SQL Server Management studio, Microsoft Visual Studio, PBI Desktop, Power BI Service, SSIS, Oracle

Labor Category Minimum Education Minimum Experience

Full Stack Java/Angular/ UI Developer – Level 1

Bachelors 2 Years

*Utilize collaborative skills to work with business partners, IT managers/staff, to ensure high reliability, availability, and performance of applications.

*Work on design considerations for our investment in AWS, Spring Boot and Angular technologies that gets beyond “how to implement” and more around designing for re-use, code management, reduced scope of deployments, etc.

*Build resilient application that can scale appropriately based on business needs.

*Participate in all parts of SDLS; including design, development, documentation, testing and supporting production

Applicable Training, Licensure or Certificates:

*Experience with end-to-end design of JEE applications *Experience with Java/JEE, Servlet/JSP, SOAP/REST/Micro Services, Spring/ Boot, XML *Experience with Angular JS, HTML 5/CSS, JavaScript/TypeScript, Ajax *Strong working and implementation knowledge of AWS S3, SQS, Beanstalk and Lambda,Experience with relational data bases such Oracle; Proficient in SQL *Experience with Agile methodology and Scrum team

DevOps Engineer – Level 1 Bachelors 2 Years

*Production operations of ongoing application development and data management *Configuring, integrating, and securing multiple AWS services to deliver sustainable functionality.

*Provide day-to-day support of all AWS Cloud servers and server-based applications across AWS Cloud enterprise.

*Work with the rest of the IT team to improve the way technology is delivered to the enterprise which includes designing and implementing systems to improve reliability, scalability, security, and performance.

*Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes *Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks *Evangelize best practice DevOps and Agile *Perform configuration management duties and develop infrastructure automation code.

*Identify and address system performance bottlenecks in high availability environments.

*Provide technical support to development teams during troubleshooting of issues.

Applicable Training, Licensure or Certificates:

*AWS

*Gitlab CI/CD *Docker *Kubernetes (K8S) *Spring Boot

Labor Category Minimum Education Minimum Experience

Super Libra Developer – Level 1 Bachelors 2 Years

*Collaborating with management, departments and customers to identify end-user requirements and specifications *Designing algorithms and flowcharts to create new software programs and systems *Producing efficient and elegant code based on requirements *Testing and deploying programs and applications *Troubleshooting, debugging, maintaining and improving existing software *Compiling and assessing user feedback to improve software performance *Observing user feedback to recommend improvements to existing software products *Developing technical documentation to guide future software development projects

Applicable Training, Licensure or Certificates:

*Programming Experience *Knowledge of Java, Scala, or Clojure, or JavaScript *Strong OOP or Functional Programing and modeling skills

Dot Net Developer – Level 1 Bachelors 2 Years

*Perform analysis, design, development, testing and implementation of software using C#.NET, MVC, ASP.Net, Angular JS 6, HTML5 *Obtain an understanding of key business needs and work directly with end users to create effective solutions.

*Elicit, understand, and document complex business processes and translate them into solutions.

*Interact and consult with senior and midlevel managers of business units, as well as key Subject Matter Experts.

*Application Integration of .NET environments Employ source code repository check-in processes.

Programming .NET applications.

*Gather project requirements by liaising with stakeholders.

*Analyse project requirements and designing solutions and features.

*Create wireframes and virtual prototypes to illustrate project specifics.

*Modify and document program code to correct errors.

*Test code for bugs and implementing improvements and fixes.

*Solve problems using logic and methodical testing processes.

*Develop testing and validation processes.

*Deploy code to the live environment.

Applicable Training, Licensure or Certificates:

*Strong experience in C#.NET, MVC, ASP.Net, Angular JS 6. HTML5, JavaScript, AJAX, SQL Server, and XML. Typescript is a plus.

Labor Category Minimum Education Minimum Experience

Hadoop Developer – Level 1 Bachelors 2 Years

*Designing, develop & tune data products, applications and integrations on large scale data platforms (HANA, SQL server, Hadoop, Kafka Streaming, etc) with an emphasis on performance, reliability and scalability and most of all quality.

*Analyze the business needs, profile large data sets and build custom data models and applications to drive the Adobe business decision making and customers experience *Develop and extend design patterns, processes, standards, frameworks and reusable components for various data engineering functions/areas

Applicable Training, Licensure or Certificates:

*HDFS. HDFS, Hbase, Kafka., Sqoop, Flume, Spark, SQL, Apache, Spark.

Java Developer with Kafka – Level 1

Bachelors 2 Years

*Development and maintenance of software applications *Development and integration of technological Components *Implementation of user requirements *Prototyping *Elaboration of test programs *Integration with other applications *Writing of technical documentation *Assistance with deployment and configuration of the system

Applicable Training, Licensure or Certificates:

*Apache Kafka *Apache Flink (or similar like Storm or Spark or Hadoop Map-Reduce) *Docker and Kubernetes *Spring Boot & Spring Cloud (micro-service design patterns)

*BPM

*ElasticSearch (or SOLR) *JUNIT and testing practice *Distributed computing, HA, CAP theorem understanding *NoSQL *Continuous Integration *CQRS, Event Sourcing *PostgresSQL

LAMP Stack, PHP, MySQL, Javascript Developer – Level 1

Bachelors 2 Years

*Write clean and secure code based on product requirements *Participate and contribute in the full project life cycle, including gathering requirements, system design, implementation, testing, deployment, and support of applications.

*Follow standard software development methodologies and SDLC practices to produce high quality applications in an efficient manner.

*Participate in estimating assigned work effort and be accountable for completion dates.

*Document code so other engineer can reuse and support components in the future.

*Troubleshoot critical production issues if needed.

*Production release management and support as-needed.

*Build interactive web applications, APIs and algorithms *Optimize performance and browser compatibility *Ensure technical decisions support our goals of quality, scalability, reliability, security and high performance.

*Work with a team of engineers and help meet tight deadlines

Applicable Training, Licensure or Certificates:

*Adept in LINUX, APACHE, MySQL & PHP Stacks

* PHP7 and/or Python based web development.

* MySQL/PostgreSQL/MongoDB database administration and development.

* JavaScript (AJAX) and JQuery based client side programming.

* Cloud experience using server less architecture and micro services

* Strong experience working with HTML, CSS, JavaScript, and XML.

* Statistical programming languages such as R or Python.

* CI/CD

Atlassian Administrator – Level 1 Bachelors 2 Years

*Providing standard methodology mentorship for new teams and projects *Training new members *Maintenance and Support *Project Creation and Set-Up *Day-to-day support requests *Creation of workflows, permission schemes, and issue types across the system *Integrations with other tooling within Anaplan *System Improvements *Project archiving *Standardize across statissue/workflow etc.

*Documentation *Specialist projects such as improving processes, practices, and culture *Integrating Jira with our build and deployment pipelines *Reporting, metrics, BI, and data wrangling to bring new insight to our data from multiple sources

Applicable Training, Licensure or Certificates:

*Atlassian certified would be great – ideally ACP-120 *Atlassian *Jira, Jira Advanced Roadmaps, TaskTop *Confluence *Rundeck *Jenkins *Harness *Google Cloud & AWS *Scripting languages – e.g. Groovy *GitHub *DevOps Background *PowerBI *Tools Integrations *BI / ETL / Data warehousing / Tableau *Reporting & Dashboarding

*SNOW

*Anaplan

Android App Developer – Level 1 Bachelors 2 Years

*Design and build advanced applications for the Android platform *Collaborate with cross-functional teams to define, design, and ship new features *Work with outside data sources and APIs *Unit-test code for robustness, including edge cases, usability, and general reliability *Work on bug fixing and improving application performance *Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Applicable Training, Licensure or Certificates:

*Experience with Android SDK *Experience working with remote data via REST and JSON *Experience with third-party libraries and APIs *Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies *Solid understanding of the full mobile development life cycle.

Labor Category Minimum Education Minimum Experience

Facets Application Developer – Level 1 Bachelors 2 Years

*Create new applications, modify, and maintain existing applications.

*Will be responsible for full stack application development (client and server side development) *Document, analyze, design, develop, unit test and resolve defects.

*Respond to emergency maintenance situations were assigned and based upon application knowledge.

*Provide accurate and timely estimates for assigned work.

*Effectively apply IT development standards, methodologies, compliance, and Quality Assurance practices.

*Provide accurate and complete documentation for all completed work assignments.

*Gain a detailed understanding of business processes.

*Effectively collaborate with Quality Assurance group and business staff to review application functionality and test results.

*Participate in business requirements gathering sessions.

*Document technical specifications based on provided business requirements.

*Coordinate SDLC tasks where called upon for small to moderate change requests.

*Collaborate with Solution Architects and Technical Leads to create application designs.

*Coordinate with third party vendors where called upon.

*Act in a limited technical leadership role when called upon.

Applicable Training, Licensure or Certificates:

*Object Oriented Development Concepts - Advanced *C#.NET – Advanced *Angular JS - Intermediate *SQL Knowledge - Advanced *XML, XSD, WSDL – Intermediate to Advanced *Knowledge of Software Development Life Cycle – Intermediate to Advanced *Knowledge of Source Control Tools – SVN/GIT - Intermediate *Knowledge of APIs, Service Oriented Architecture, and Solution Design Patterns - Intermediate *Knowledge of Web Service Standards (SOAP and REST) - Intermediate *HTML/CSS/JavaScript - Intermediate *Scripting Skills such as Perl, Java, VB or Equivalent - Intermediate

SAP SD Functional Consultant – Level 1 Bachelors 2 Years

*Responsible for planning and executing SAP Implementation / Development / Support activities regard to SAP Sales and Distribution (SD).

*Understand requirements, provide solutions, functional specifications and configure the system accordingly.

*Writing of functional/technical specifications for ABAP custom programs and interfaces

Applicable Training, Licensure or Certificates:

*Experience with SAP SD user exits for sales order, delivery, billing *Experience with Inter company process, STO's and pricing *Experience with intercompany postings and invoices *Knowledge of SAP ABAP with debugging skills

Labor Category Minimum Education Minimum Experience

Backend Cloud Developer/Engineer – Level

Bachelors 2 Years

*Develop web application code, web services, APIs and/or database scripts in support of the program’s goals and individual scrum team capacity *Collaborate with other team members and develop highly efficient services *Support and develop RESTful and Websocket-based APIs Develop in a Linux environment *Deploy workloads on a containerized platform *Learn quickly, work independently, communicate well, and produce documentation.

*Analyze, prototype, implement and support new features *Support testing procedures and documentation *Working closely with DevOps teams to refine CI/CD pipelines *Experience with Golang and Shell Scripting will be a plus.

Applicable Training, Licensure or Certificates:

*5+ years of experience with full cycle application development (Full SDLC experience: design, development, delivery, etc.) using Spring MVC, Spring Boot *Strong working knowledge of web services (API) technologies and frameworks using SpringMVC and Spring Boot *A minimum of 5 years experience designing and developing cloud-native solutions in Azure *Knowledge of SQL and No-SQL data stores.

*Solid understanding of Event-Driven and Microservice-based architectures as well as REST, containerization, monitoring and caching *Experience/Familiarity with many of the following technologies:

*Programming Languages: Java/Spring *Databases: Sql Server or equivalent *Cloud - Azure Cloud Services *Miscellaneous Frameworks: ElasticSearch, Contentful or equivalent headless CMS

IT Business Analyst – Level 1 Bachelors 2 Years

*Work closely with business area liaisons or subject matter experts (SME) to scope and determine needs regarding IT business processes and functionality.

*Create IT business requirements, in alignment with change management procedures, throughout the life of the project.

*Apply principles, methods, and knowledge of the functional area to specific task requirements to develop solutions to complex problems *Taking full ownership of technical use cases from inception to solution

Applicable Training, Licensure or Certificates:

*Oral and written communication skills.

*Interpersonal and consultative skills.

*Facilitation skills *Analytical thinking and problem solving.

*Being detail-oriented and capable of delivering a high level of accuracy.

*Organizational skills *Knowledge of business structure *Stakeholder analysis

Labor Category Minimum Education Minimum Experience

ATG Developer – Level 1 Bachelors 2 years

• Reverse engineer large-scale eCommerce web applications developed on JAVA on the Oracle ATG Commerce platform.

• Understand page level JSP code and ATG Web Commerce back-end component code in JAVA.

• Problem-solving in all areas of Oracle ATG Web Commerce development including the debugging of developed code. –

• Ensure client requirements are met and technical integration is achieved for developed code of web site implementations.

• Work closely with the Business Analyst and QA teams to build, test and release developed code for web site implementations.

• Update and maintain documentation in an organized manner.

• Contribute to team effort by accomplishing results as needed.

• Communicate status and identify issues affecting ability to complete tasks in a timely manner.

• Participate in application release deployments.

Applicable Training, Licensure or Certificates:

*Development experience with the Oracle ATG Commerce framework.

*Complex Website Development experience.

*Java development experience using technologies such as JEE,JMC,JDBC, Spring, Hibernate, & Web Services *JAVA development experience using Oracle relational databases.

*Development experience with the Oracle Endeca Search technology.

*Experience with Apache Web Server and JBoss Application Server environments.

*Development experience with JSP, JavaScript, AJAX, HTML, and CSS.

*Development experience in an Eclipse, Hudson, SVN, and Ant environment.

Quality Assurance Tester – Level

Bachelors 2 years

Quality Assurance (QA) Tester develops test plans to test new and existing ( US mortgage domain) list of applications, debug code, and improve the usability of software programs. A QA Tester works with the development team to produce top-quality software using Manual or Automation tools.

QA testers are primarily responsible for checking new software products, such as US mortgage list of applications, for defects or issues. QA testers run various tests on software to ensure it meets all standards and guidelines and is ready to be marketed to consumers. They identify issues and run debugging programs as needed. QA testers also generate reports, work with software developers to correct issues, and upgrade databases as required.

Applicable Training, Licensure or Certificates:

* Ability to consistently produce high-quality deliverables on time

* Agile story development and progression with technical and business stakeholders

* Team orientation but ability to deliver independently with good communication skills

Labor Category Minimum Education Minimum Experience

Database Developer – Level 1 Bachelors 2 years

*Assist in design and development of all Oracle DB work and integrations primarily as part of Setup tool project and also associated Quote Ladder projects *Configuration and Development, code unit testing, archiving, establishing baseline performance, performance tuning, Technical review, Integration Testing Prep and Cutover *Design review documentation *Design playback slides *Support planning and execution of regular services maintenance activities (CRs, patching, etc.)

*Documentation on new and updated code *Support testing and QA as needed for any and all services work *Maintain and keep Radars up to date and accurate on project agile board

Applicable Training, Licensure or Certificates:

*Excellent verbal and written communication skills *Advanced computer and technical skills, including Microsoft Office Suite *Knowledge of Structured Query Language (SQL) *Strong analytical skills and the ability to understand complex information *Outstanding interpersonal and relationship-building skills *Ability to troubleshoot and solve problems *Keen attention to detail *Ability to do Data Modelling.

*Database install, patching, high-availability & disaster recovery design, interaction with network and system administrators.

UI Developer – Level 1 Bachelors 2 years

• Creating Low Level Design Documents.

• Discussing with Business Teams and Gathering Requirements.

• Creating Base Line code.

• Planning modules.

• Working with BA and Planning Sprints.

• Working with BA reviewing User Stories.

• Communicating Business requirements with Offshore.

• Assigning User Stories to team members which are created by BA.

• Reviewing PR’s as a part of Build process.

Applicable Training, Licensure or Certificates:

*In-depth knowledge of Javascript, CSS, HTML and Front-End Languages *Advance knowledge of React Framework *Experience building modern single page Web Applications that perform and scale well using React

Network Security Engineer – Level 1

Bachelors 2 years

*Implement honeypot and deception platform following industry best practice *Deployment of endpoint agents, perform agent configuration, testing, certification and documentation *Protect systems from cyber threats, including bugs, malware, and hacking attempts.

*Identify existing issues and build safeguards to avoid future threats *Planning, engineering, and monitoring the security arrangements for the protection of the network systems.

*Identify monitoring, and defining the requirements of the overall security of the system.

*Create different ways to solve the existing threats and security issues.

Configure and implementing intrusion detection systems and firewalls.

*Test and checking the system for weaknesses in software and hardware.

*Maintain firewalls, virtual private networks, web protocols, and email security.

*Create virus and threat detection systems.

*Configure and installing security infrastructure devices.

*Investigate intrusion and hacking incidents, collecting incident responses, and carrying out forensic investigations.

*Determine latest technologies and processes that improve the overall security of the system.

*Using industry-standard analysis criteria to test the security level of the firm.

*Develop tracking documents to note system vulnerabilities.

*Report security analysis and monitoring findings.

*Supervise the configuration and installation of new software and hardware.

*Implement regulatory systems in accordance with IT security.

*Inform the company about the security incidents as soon as possible.

*Modify the technical, legal, and regulatory aspects of the system security.

*Define and maintaining security policies.

*Occasionally replacing the security system protocol and architecture.

*Maintain switches and servers.

Applicable Training, Licensure or Certificates:

*Computer networking *Operating systems *IT Support *Network security *Computer hardware and software Computer programming *Virus protection software *Data management *Security standards *Encryption Risk identification and management *Project management Communication *Logical reasoning and troubleshooting *Problem solving

Service Contract Labor Standards

The Service Contract Labor Standards (SCLS), formerly the Service Contract Act (SCA), apply to this contract as it applies to the entire Multiple Award Schedule and all services provided. While no specific labor categories/services have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CFR 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.