MAS - Synergy America, Inc. - 47QREA18D0012

Synergy America, Inc. 6340 Sugarloaf Parkway

Professional Services & Solutions Suite 200, Duluth, GA 30097

770-923-9300 www.synergyamerica.com

GENERAL SERVICES ADMINISTRATION FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On‐line access to contract ordering information, terms and conditions, up‐to‐date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu‐driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov.

SCHEDULE TITLE: 561110 – Office Administrative Services - MAS

CONTRACT NO. 47QREA18D0012

CONTRACT PERIOD: June 2021 through June 6, 2023.

For more information on ordering from the Federal Supply Schedule for Temporary, Administrative and Professional Staffing Services click on the Ordering Procedures button at http://www.gsa.gov/tempservices.

CONTRACTOR: SYNERGY AMERICA, INC.

6340 Sugarloaf Pkwy, Suite 200

Duluth, GA 30097-4329 Phone number: 770-923-9300

Fax number: 770-936-1941 E‐Mail: harshi@synergyamerica.com

Web Site: www.synergyamerica.com

CONTRACTOR’S ADMINISTRATION SOURCE: Harshi Krishnaswamy

BUSINESS SIZE: Small Disadvantaged, Certified Woman‐Owned Business http://www.synergyamerica.com/ http://www.gsaadvantage.gov/ http://www.gsa.gov/tempservices mailto:harshi@synergyamerica.com http://www.synergyamerica.com/

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM

NUMBERS (SINs) SIN DESCRIPTION

561110 Office Administrative Services

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN: N/A

1c. HOURLY RATES AND DESCRIPTION OF ALL CORRESPONDING

COMMERCIAL JOB TITLES, EXPERIENCE, FUNCTIONAL RESPONSIBILITY AND

EDUCATION: All hourly rates shown are firm fixed price. See the following price list for hourly rates and labor category. See the Job Descriptions provided after the pricing information.

2. MAXIMUM ORDER*: $250,000 per SIN

*If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contractor for a better price. The contractor may:

(1) offer a new price for this requirement;

(2) offer the lowest price available under this contract, or;

(3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER: $100.00 unless the contractor agrees to accept a smaller order amount.

4. GEOGRAPHIC COVERAGE (delivery area):

The preponderance of work location has been identified as: Fulton County, GA, Wage Determination No. 2015‐4471, Revision 8, dated 01/10/2018.

Synergy America, Inc. provides staffing services throughout the United States. This price list on GSA is for the Fulton/Atlanta, GA area. If you require services outside of this area our prices will be based on the respective latest Wage Determination for the respective region.

5. POINT(S) OF PRODUCTION: N/A

6. DISCOUNT FROM LIST PRICES OR STATEMENT OF NET PRICE:

Government Net Prices (discounts already deducted). All prices include the required 0.75% GSA

FSS Industrial Funding Fee which is paid to GSA quarterly based on sales activity.

7. QUANTITY DISCOUNT(S): None. Further discounts are subject to negotiation.

8. PROMPT PAYMENT TERMS: Net 30 days

9.a Government Purchase Cards are accepted at or below the micro‐purchase threshold.

9.b Government Purchase Cards are accepted above the micro‐purchase threshold.

10. FOREIGN ITEMS: None

11.a. TIME OF DELIVERY: N/A

11.b. EXPEDITED DELIVERY: N/A

11.c. OVERNIGHT AND 2‐DAY DELIVERY: N/A

11.d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to effect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

12. FOB POINT: N/A

13 ORDERING ADDRESS: Same as contractor address.

14. PAYMENT ADDRESS: Same as contractor address.

15. WARRANTY PROVISION: Standard Commercial Warranty.

16. EXPORT PACKING CHARGES: Not applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD

ACCEPTANCE: None.

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF

APPLICABLE): N/A

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS

PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE):

N/A

20.a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

24.a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g.

recycled content, energy efficiency, and/or reduced pollutants): N/A

24.b. Section 508 Compliance for EIT: N/A

25. DUNS NUMBER: 879816684

26. NOTIFICATION REGARDING REGISTRATION IN CENTRAL

CONTRACTOR REGISTRATION (CCR) DATABASE: Contractor has an Active Registration in the CCR database.

Preponderance of Work Location is Identified as:

Fulton/Atlanta, GA, Wage Determination No. 2015‐4471, Rev. 8 dated 01/10/2018.

NOTE: If work is performed in a Service area with lower SCA rates than the stated preponderance of work location, resulting in lower wages being paid, prices for that

Task Order will be discounted accordingly.

SCA LABOR PRICING: Special Item Number 561110

01000

Administrative Support And Clerical Occupations

GSA (NET) PRICING

01011 Administrative Assistant I $43.12

01012 Administrative Assistant II $34.00

01013 Administrative Assistant III $46.25

01014 Data/Key Entry Operator I $24.69

01015 Data/Key Entry Operator II $27.36

01016 Executive Assistant, Senior $48.01

01017 General Clerk I $24.10

01018 General Clerk II $26.12

01019 General Clerk III $28.44

01020 General Clerk IV $31.57

01021 Legal Secretary I $29.20

01022 Legal Secretary II $33.65

01023 Legal Secretary III $36.42

01024 Legal Secretary IV $40.15

01025 Medical Records Clerk $28.41

01026 Medical Records Technician $31.21

01027 Medical Secretary $38.08

01028 Order Clerk I $25.52

01029 Order Clerk II $27.39

01030 Paralegal/Legal Assistant I $32.98

01031 Paralegal/Legal Assistant II $39.71

01032 Paralegal/Legal Assistant III $47.51

01033 Paralegal/Legal Assistant IV $56.47

01034 Personnel Assistant I $26.67

01035 Personnel Assistant II $31.46

01036 Personnel Assistant III $34.84

01037 Secretary I $27.98

01038 Secretary II $30.74

01039 Secretary III $33.73

01040 Secretary IV $32.23

01041 Word Processor I $23.84

01042 Word Processor II $26.66

01043 Word Processor III $31.10

LABOR CATEGORY DESCRIPTIONS (ALPHABETIZED BY SIN GROUP)

561110 – Office Administrative Services

SIN LABOR CATEGORY & DESCRIPTION Min Ed Min Exp

561110 01011 - ADMINISTRATIVE ASSISTANT I** He/she will support program/project management by performing such secretarial/administrative services as: scheduling meetings;

maintaining files; preparing travel orders and vouchers;

reserving conference rooms; receiving callers; assisting with graphics preparation and presentations; photocopying;

completing reports; and other general office duties as assigned. He/she must be able to work independently and complete all duties assigned. Administrative Assistants must be proficient in the MS Office Suite and be quick

High School 3 years

561110 01012 - ADMINISTRATIVE ASSISTANT II

(Professional) He/she will support program/project management by performing such secretarial/administrative services as: scheduling meetings; maintaining files; preparing travel orders and vouchers.

reserving conference rooms; receiving callers; assisting with graphics preparation and presentations; photocopying;

completing reports; and other general office duties as assigned.

He/she

High School 4 Years

561110 01013 - ADMINISTRATIVE ASSISTANT III (Professional) He/she will support program/project management by performing such secretarial/administrative services as: scheduling meetings;

maintaining files; preparing travel orders and vouchers;

reserving conference rooms; receiving callers; assisting with graphics preparation and presentations; photocopying;

completing reports; and other general office duties as assigned.

He/she must be able to work independently and complete all duties assigned.

High School 5 Years

561110 01014- DATA/KEY ENTRY OPERATOR I**He/she works under close supervision and follows specific procedures or detailed instructions. The Data Entry

Operator I review and utilizes various standardized source documents that have been coded and require little or no selection, coding or interpretation of data.

High School 1 Year

561110 01015 - DATA/KEY ENTRY OPERATOR II** This position requires the application of experience and judgment in selecting those procedures to be followed.

The Data Entry Operator II must be able to search for, interpret, select, and/or coding items

High School 2 Years

561110 EXECUTIVE ASSISTANT, SENIOR (Professional) Provides an advanced level of executive support to various executives with complex organizational responsibilities. The Executive

Assistant serves as the primary support and acts as a liaison between the executive and his/her organization. In some cases and within pre- agreed limits, the EA may act as the executive representative. The EA independently completes assigned non-routine tasks to meet goals under supervision and may work in a team environment. The level of support requires a good understanding to the executive's organization, along with the business knowledge to communicate and work effectively with the executive's organization and clients. Prepares a range of non-routine correspondence according to company guidelines for signature by executive (i.e.

brand compliance, proof reading materials for consistency

Associates 5 Years

01016 - EXECUTIVE ASSISTANT, SENIOR

(Professional) Provides an advanced level of executive support to various executives with complex organizational responsibilities. The Executive Assistant serves as the primary support and acts as a liaison between the executive and his/her organization. In some cases and within pre- agreed limits, the EA may act as the executive representative. The EA independently completes assigned non-routine tasks to meet goals under supervision and may work in a team environment. The level of support requires a good understanding to the executive's organization, along with the business knowledge to communicate and work effectively with the executive's organization and clients. Prepares a range of non-routine correspondence according to company guidelines for signature by executive (i.e.

Bachelors EXECUTIVE ASSISTANT, SENIOR (Professional) advanced level of executive support to various executives with complex organizational responsibilities. The Executive

Assistant serves as the primary support and acts as a liaison between the executive and his/her organization. In some cases and within pre- agreed limits, the EA may act as the executive representative. The EA independently completes assigned non-routine tasks to meet goals under supervision and may work in a team environment. The level of support requires a good understanding to the executive's organization, along with the business knowledge to communicate and work effectively with the executive's organization and clients. Prepares a range of non-routine correspondence according to company guidelines for signature by executive (i.e.

5 years EXECUTIVE ASSISTANT, SENIOR (Professional) advanced level of executive support to various executives with complex organizational responsibilities. The Executive

Assistant serves as the primary support and acts as a liaison between the executive and his/her organization. In some cases and within pre- agreed limits, the EA may act as the executive representative. The EA independently completes assigned non-routine tasks to meet goals under supervision and may work in a team environment. The level of support requires a good understanding to the executive's organization, along with the business knowledge to communicate and work effectively with the executive's organization and clients. Prepares a range of non-routine correspondence according to company guidelines for signature by executive (i.e.

561110 01111 GENERAL CLERK I** Follows a few clearly detailed procedures in performing simple repetitive tasks in the same sequence, such as filing pre-coded documents in a chronological file

High School 0

01017 - GENERAL CLERK I** Follows a few clearly detailed procedures in performing simple repetitive tasks in the same sequence, such as filing pre-coded documents in a

High School

01111 GENERAL CLERK I** Follows a few clearly detailed procedures in performing simple repetitive tasks in the same sequence, such as filing pre-coded documents in a

0 years 01111 GENERAL CLERK I** Follows a few clearly detailed procedures in performing simple repetitive tasks in the same sequence, such as filing pre-coded documents in a

561110 01018 – GENERAL CLERK II – Follows a number of specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file, simple posting to individual accounts, opening mail

High School 1 year

561110 01019 - GENERAL CLERK III** Work requires a familiarity with the terminology of the office unit.

Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary

High School 3 Year

561110 01020 GENERAL CLERK IV (Professional) Uses some subject- matter knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence. Selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include:

assisting in a variety of administrative matters; maintaining a wide variety of financial or other records; verifying statistical reports for accuracy and completeness; and handling and adjusting complaints. May also direct lower level clerks.

High School 5 Years

561110 01021 – LEGAL SECRETARY I Performs secretarial and administrative duties for an attorney.

Responsibilities will include typing letters, memos and reports, answering phones, and filing. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan

Bachelors 1 year

561110 01022 – LEGAL SECRETARY II Performs secretarial and administrative duties for an attorney.

Responsibilities will include typing letters, memos and reports, answering phones, and filing. Familiar with standard concepts, practices, and procedures within a particular field.

Relies on experience and judgment to plan

Bachelors 2 years

561110 01023 – LEGAL SECRETARY III - Performs secretarial and administrative duties for an attorney.

Responsibilities will include typing letters, memos and reports, answering phones, and filing. Familiar with standard concepts, practices, and procedures within a particular field.

Relies on experience and judgment to plan

Bachelors 3 years

561110 01024 – LEGAL SECRETARY IV - Performs secretarial and administrative duties for an attorney.

Responsibilities will include typing letters, memos and reports, answering phones, and filing. Familiar with standard concepts, practices, and procedures within a particular field.

Relies on experience and judgment to plan

Bachelors 5 years

561110 01025 – MEDICAL RECORDS CLERK - Complies, verifies, and files medical records of hospital or clinic patients and complies statistics for use in reports and surveys, prepare folders and maintains records of newly admitted patients. Reviews contents of patient’s medical record folder, assembles into standard order and files according to established procedure, reviews inpatient and emergency room records to insure presence of required reports and physicians signatures, and routes in complete records

High School 1 year

561110 01026 – MEDICAL RECORDS TECHNICIAN – must be familiar with both numeric and alphabetic filing procedures.

Must be able to understand and utilize medical terminology and must be able to use a personal computer to perform word processing and to keep track of important information. Must have basic typing skills. IN addition to eh foregoing, the medical record technician must file medical reports, laboratory studies, x-rays, in medical files on a daily basis.

Pull patient medical files for sick call and call-outs daily as listed on a call out sheet

High School 3 years

561110 01027 MEDICAL SECRETARY - continuous standing during the day. A successful candidate will be able to accomplish repeated tasks on a daily basis as well as work and communicate well with other laboratory personnel in a team environment. Performs secretarial duties utilizing specific knowledge of medical terminology, medical billing/insurance procedures and hospital, clinic, or laboratory procedures. Medical secretaries usually work in doctors’ offices, group practices, clinics, hospitals, home health agencies or governmental agencies. Their specific job duties depend on the size and type of the facility. The daily duties and tasks will vary based on the employer, but they typically include:

Compiling, recording and filing medical charts, histories, reports and correspondence;

Coordinating office or hospital

High School 3 years

561110 01028 - ORDER CLERK I** This position handles orders Involving items that have readily identified uses and applications. The Order Clerk I may refer to a catalog, manufacturer's manual

High School 0 Years

561110 01029 - ORDER CLERK II** This position handles orders that involve making judgments such as choosing which specific product or material from the establishment's product lines will satisfy the customer's needs, or determining the price to be quoted

High School 1 Year

561110 01030 - PARALEGAL/LEGAL ASSISTANT I** Provides Support to attorneys. Under the direction of an attorney, resolves routine legal issues. Knowledge of commonly used concepts, practices, and policies

Associates 2 Years

561110 01031 - PARALEGAL/LEGAL ASSISTANT II** At this level, the incumbent, exercises more independent judgment than at the level I position. In this capacity the incumbent:

Reviews case materials to become familiar with questions under consideration. Searches for and summarizes relevant articles in trade magazines, law reviews, published studies, financial reports, and similar materials for use of attorneys in the preparation of opinions, briefs, and other legal documents.

Prepares digests of selected decisions or opinions which incorporate legal references and analyses of precedents involved in areas of well-defined and settled points of law.

Interviews potential witnesses and prepares summary interview reports for the attorney's review. Participates in pre- trial witness conferences, notes possible deficiencies in case materials (e.g., missing documents, conflicting statements) and additional issues or other questionable matters, and requests further investigation by other agency personnel to correct possible deficiencies or personally conducts limited investigations at the pre-trial stage. Prepares and organizes trial exhibits, as required.

Associates 3 Years

561110 01032 - PARALEGAL/LEGAL ASSISTANT III** At this level, the Paralegal/Legal Assistant III participates in the substantive development of cases. In this capacity, the incumbent performs the following: analyzes and evaluates case files against litigation worthiness standards; and notes and corrects case file deficiencies (e.g., missing documents, inconsistent material, leads not investigated) before sending the case on to the concerned trial attorney.

He/she reviews and analyzes available precedents relevant to cases under consideration for use in presenting case summaries to trial attorneys; gathers, sorts, classifies, and interprets data to discover patterns of possible discriminatory activity; interviews relevant personnel and potential witnesses to gather Information; reviews and analyzes relevant statistics; performs statistical evaluations such as standard deviations, Associates 4 Years

561110 01033 - PARALEGAL/LEGAL ASSISTANT IV**At this level, the Paralegal/Legal Assistant IV assists in the evaluation, development, and litigation of cases. In this capacity, the incumbent performs the following duties: examines and evaluates information in case files, for case litigation worthiness and appropriate titles of law; determines the need for additional information, independent surveys, evidence, and witnesses, and plans a comprehensive approach to obtain this information; through on- site visits, interviews, and review of records on operations, looks for and evaluates the relevance and worth of evidence; selects, summarizes, and compiles comparative data to examine and evaluate respondent's deficiencies in order to provide evidence of illegal practices or patterns; reviews economic trends and forecasts at the national and regional level to evaluate the impact of successful prosecution and potential remedial provisions of ongoing investigations and litigation; identifies types of record keeping systems and types of records maintained which would be relevant;

gathers, sorts, and interprets data from various record systems including computer information systems;

interviews potential witnesses for information and prepares witnesses for court appearances; develops statistics and tabulations, such as standard deviations, regression analyses, and weighting, to provide leads and supportive data for case litigation. Prepares charts, graphs, and tables to illustrate results; analyzes data, develops recommendations and justifications

Associates 5 Years

561110 01034 - PERSONNEL ANALYST I Professional) Provides support in functional areas of a human resources department, which may include recruitment and employment, personnel records, employee and/or labor relations, job evaluation, compensation management, benefits administration, organization development and training. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and

High School 3 Years

561110 01035 - PERSONNEL ANALYST II (Professional) Performs work Of moderate difficulty which predominantly involves technical support in a specialty area or combination of specialty areas including an analytical component or the areas of transactions, reporting and benefits. The Personnel Analyst audits personnel records to ensure that the records are properly documented by reviewing actions and supporting documents submitted by others and making corrections through the revision of automated data or manual records to meet specified requirements. benefits and policies to ensure that all necessary forms are completed and policies are understood by conducting orientation sessions and counseling employees. The Personnel Analyst assists managers in the hiring process by developing advertisements, screening applicants and guiding the manager in the interview process by developing job- related interview questions and criteria. He/she develops training plans to ensure implementation of training programs and improves skill levels by conducting needs assessments

High School 3 Years

561110 01036 - PERSONNEL ANALYST III (Professional) Performs professional, analytical personnel work in one of the following specialty areas: equal employment opportunity, training, benefits, compensation and classification, employment or other human resource area. He/she carries out a combination of specialty functions in the area of transactions/records which may include leave records and dissemination of employee information. When performing specialized work, he/she usually acts in support of other specialists or analysts. Receives general supervision from the head of the agency’s human resource program, human resource manager or specialist manager. Work usually involves the execution of specific rules and regulations or procedures that will affect the work of others in the section and is usually presented in the form of a recommendation.

Must have a good working knowledge of personnel forms and associated procedures and the process and workflow of transactions.

High School 5 years

561110

01037 - SECRETARY I** Responds to routine telephone requests which have standard answers; refers calls and visitors to appropriate staff. Controls mail and assures timely staff response; may send form letters. As instructed, maintains supervisor's calendar, makes appointments, and arranges for meeting rooms. Reviews materials prepared for supervisor's approval for typographical accuracy and proper format. Maintains recurring internal reports, such as: time and leave records, office equipment listings, correspondence controls, training plans, etc. Requisitions supplies, printing, maintenance, or other services. Types, takes and transcribes dictation, and establishes and maintains office files.

High School 1 Years

561110 01038 SECRETARY II** Performs varied clerical and secretarial duties requiring a knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office. Maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff. Schedules appointments, gives information to callers, takes dictation, and otherwise relieves officials of clerical work and minor administrative and business detail.

Familiar with standard concepts, practices, and procedures within a particular field, Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision;

High School 2 Years

561110 01039 - SECRETARY III** Handles differing situations, problems, and deviations in the work of the office according to the supervisor's general instructions, priorities, duties, policies, and program goals. Supervisor may assist secretary with special assignments. Duties include or are comparable to the following: Screens telephone calls, visitors, and incoming correspondence;

personally, responds to requests for information concerning office procedures; determines which requests should be handled by the supervisor, appropriate staff member, or other offices.

May prepare and sign routine, non-technical.

correspondence in own or supervisor's name. Schedules tentative appointments without prior clearance. Makes arrangements for conferences and meetings and assembles established background materials, as directed.

May attend meetings and record and report on the proceedings. Reviews outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures; assures that proper clearances have been obtained, when needed.

Collects information from the files or staff for routine inquires on office program(s) or periodic reports. Refers non routine requests to supervisor or staff. Explains to subordinate staff supervisor's requirements concerning office procedures. Coordinate’s personnel and administrative forms for the office and forwards for processing. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of complicated tasks. May direct and lead the work of others.

High School 3 Years

561110 01040 SECRETARY IV (Professional) Uses greater judgment and initiative to determine the approach or action to take in non-routine situations. Interprets and adapts guidelines, including unwritten policies, precedents, and practices, which are not always completely applicable to changing situations. Duties include or are comparable to the following: Based on knowledge of the supervisor's views, composes correspondence on own initiative about administrative matters and general office policies for supervisor's approval. Anticipates and prepares materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered. Reads publications, regulations and directives and takes action or refers those that are important to the supervisor and staff. Prepares special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other offices, High School 6 years

561110 01041 - WORD PROCESSOR I** This position produces a variety of standard documents, such as correspondence, form letters, reports, tables and other printed materials.

Work requires skill in typing; a knowledge of grammar, punctuation, and spelling; and ability to use reference guides and equipment manuals.

High School 1 year

561110 01042 - WORD PROCESSOR II This position uses knowledge of varied and advanced functions of one software type, knowledge of varied functions of different types of software, or knowledge of specialized or technical terminology to perform such typical duties as: editing and reformatting written or electronic drafts (e.g., correcting function codes;

adjusting spacing formatting and standardizing headings, margins, and indentations); and transcribing scientific reports, lab analysis, legal proceedings, or similar material from voice tapes or handwritten drafts. Work requires knowledge of specialized, technical, or scientific terminology. Work requires familiarity with office terminology and practices.

Incumbent corrects copy, and questions originator of document concerning missing information, improper formatting

Hight School 2 years

561110 01043 - WORD PROCESSOR III** Requires both a comprehensive knowledge of word processing software applications and office practices and a high degree of skill in applying software functions to prepare complex and detailed documents. For example, processes complex and lengthy technical reports which include tables, graphs, charts, or multiple columns. Uses either different word processing packages or many different style macros

High School 3 years