Federal Supply Schedule 47QRAA24D00A9

Page 1 of 8 Prices shown herein are Net (Discount deducted)

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

Authorized Federal Supply Schedule FSS Price List

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®.

The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

Schedule Title: Multiple Award Schedule (MAS)

Large Category Subcategory PSC

Information Technology IT Services DA01

Miscellaneous Complementary Special Item Numbers (SINs) 0000

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Contract Number: 47QRAA24D00A9

Contract Period: July 9, 2024 to July 8, 2029

Contractor: Across Borders Management Consulting Group LLC.

956 International PKWY STE 1590 Lake Mary, FL 32746 www.integrass.com/

Contractor’s Administration Source:

Arathi Rajagopalan Phone: 407-485-7565 Fax: 407-520-5485 Email: arathi@integrass.com

Business Size: Small Business Women-Owned Small Business https://www.gsaadvantage.gov/ https://www.gsa.gov/schedules mailto:arathi@integrass.com

Page 2 of 8 Prices shown herein are Net (Discount deducted)

CUSTOMER INFORMATION

1a. Awarded Special Item Numbers (SINs)

SIN SIN Title

54151S Information Technology Professional Services

OLM Order Level Materials

1b. Lowest Priced Model Number and Price For Each SIN: N/A

1c. Hourly & Service Rates: See price list on page 3

2. MAXIMUM ORDER:

SIN Maximum Order

54151S $500,000

OLM $250,000

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: Domestic

5. POINT(S) OF PRODUCTION: Same as contractor

6. DISCOUNT FROM LIST PRICES: Prices shown are GSA Net, discount deducted.

7. QUANTITY DISCOUNT(S):

1% discount for a single task order between $100,000 & $249,999.99

1.5% discount for a single task order between $250,000 & $499,999.99

2% discount for a single task order over $500,000.00

8. PROMPT PAYMENT TERMS:

2% 15 days, Net 30 Days

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. FOREIGN ITEMS: Not Applicable

10a. TIME OF DELIVERY: Determined on the Task Order Level

10b. EXPEDITED DELIVERY: Contact contractor

10c. OVERNIGHT AND 2-DAY DELIVERY:

Contact contractor

10d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

11. FOB POINT: Destination

12a. ORDERING ADDRESS: Same as contractor

12b. ORDERING PROCEDURES: See Federal Acquisition Regulation (FAR) 8.405-3.

13. PAYMENT ADDRESS: Same as contractor

14. WARRANTY PROVISION: Not Applicable

15. EXPORT PACKING CHARGES: N/A

16. TERMS AND CONDITIONS OF RENTAL,

MAINTENANCE, AND REPAIR (IF

APPLICABLE): N/A

17. TERMS AND CONDITIONS OF

INSTALLATION (IF APPLICABLE): N/A

18a. TERMS AND CONDITIONS OF REPAIR

PARTS INDICATING DATE OF PARTS

PRICE LISTS AND ANY DISCOUNTS

FROM LIST PRICES (IF AVAILABLE): N/A

18b. TERMS AND CONDITIONS FOR ANY

OTHER SERVICES (IF APPLICABLE): N/A

19. LIST OF SERVICE AND DISTRIBUTION

POINTS (IF APPLICABLE): N/A

20. LIST OF PARTICIPATING DEALERS (IF

APPLICABLE): N/A

21. PREVENTIVE MAINTENANCE (IF

APPLICABLE): N/A

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g.

recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. Section 508 Compliance for Information and Communication Technology (ICT): N/A

23. Unique Entity Identifier (UEI) Number:

UETNMXJWCL83

24. Contractor has an active registration in the SAM database.

Page 3 of 8 Prices shown herein are Net (Discount deducted)

SERVICES AWARDED PRICES & LABOR CATEGORY DESCRIPTIONS

SIN(s) Labor Title GSA Price w/

IFF

Unit of Issue

54151S IT Project Manager I $32.44 Hourly

54151S Senior Python Developer $37.08 Hourly

54151S Junior Python Developer $32.44 Hourly

54151S Senior IT Quality Analyst $32.44 Hourly

54151S Senior PHP Developer $46.35 Hourly

54151S Junior PHP Developer $32.44 Hourly

54151S Junior IT Quality Analyst $27.81 Hourly

54151S IT Project Manager II $46.35 Hourly

54151S Infrastructure Support Technician $27.81 Hourly

54151S IT Support Technician $24.33 Hourly

54151S Laravel Developer $44.03 Hourly

54151S Full Stack Perl Developer $46.35 Hourly

54151S UI Developer $37.08 Hourly

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly the Service Contract Act (SCA), apply to this contract as it applies to the entire Multiple Award Schedule and all services provided. While no specific labor categories/services have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CFR 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

Page 4 of 8 Prices shown herein are Net (Discount deducted)

Labor Title Labor Description Minimum Education

Minimum Experience

IT Project Manager I

• Creates software solutions to support organizational goals, projects, system implementations, and the on-going management of technology

• Lead and champion the migration of existing software solutions applications to public cloud providers through re-factorization and developing new architectures as needed.

• Develop and support software solutions for automations of manual processes, integrations of data between multiple systems, and stand-alone solutions to assist business units with efficiencies

• Enhance the Fiserv DNA Core and the Alkami online banking solutions using vendor SDKs and APIs

• Follow the established software development lifecycle to include requirements analysis, design, planning, implementation, testing, deployment, and sustainment

• Plan, monitor, and report on deliverables to include developed software, unit testing, integration testing, and deployment

• Work independently and collaboratively to perform root cause analysis of software and system issues with multiple levels of granularity

• Analyze software performance issues, recommend solutions, and implement approved configuration and software changes

• Protect the confidentiality and integrity of financial sensitive information and maintain the technical mechanisms of legitimate access and release of the data to meet the requirements of the Gramm-Leach Bliley Act (GLBA)

• Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

Bachelors 5

Senior Python Developer

• Design and develop data applications using selected tools and frameworks as required and requested.

• Collaborate with Engineers and Business to build intuitive products that address the needs of our customers.

• Read, extract, transform, stage and load data to selected tools and frameworks as required and requested.

• Gather and process raw data at scale.

• Perform tasks such as writing scripts, web scraping, calling-writing APIs, write SQL queries, etc.

• Work closely with the engineering team to integrate your work into our production systems.

• Process unstructured data into a form suitable for analysis. Analyze processed data.

• Participate in design and code reviews to ensure the quality of the products we deliver.

• Mentor more junior engineers on designing robust applications and implementing maintainable code.

• Establish a good working rapport with Development group, System Engineers, Quality Assurance/Testers, and Business users

• Develop scripts or workflows to facilitate complex ingress processes

• Design Participate in Daily Scrum calls as well as quarterly sprint planning sessions to support development efforts

Bachelors 9

Junior Python Developer

• Design and develop high quality and high performance MicroServices using AWS Services.

• Develops unit tests and provides code coverage to accurately test business logic and functionality

• Solves or recommends solutions for complex issues and problems

• Collaborate with UX UI designers to implement design into the code

• Handle last level support for code deployments in all environments.

Bachelors 6

Page 5 of 8 Prices shown herein are Net (Discount deducted)

• Brainstorm new ideas and ways to improve development delivery.

• Consult with peers for feedback during testing stages.

• Build, maintain, and monitor configuration standards.

• Follow all best practices and procedures as established by the organization.

• Should be flexible and demonstrate a willingness to learn and adapt

• Documents designs, issues, and solutions as needed

• Actively engages improving software delivery through DevOps and other Agile practices

Senior IT Quality Analyst

• Participate in the defect triage meetings, stand up call with business as required and providing information about defects and root cause analysis.

• Broad knowledge of testing approaches and techniques for certifying software acceptance

• Participate in weekly defect remediation call to actively work on long pending and warranty defects

• Participate in joint application design and scope sessions involving cross-functional

• Design and write test automation scripts

• Estimate test efforts, analyze and communicate test results and participate in day-to-day QA activities.

• Work with Development and Product Management to design and implement test and validation strategies.

• Execute and manage test cases and results, report on test and defect metrics.

This includes cross-browser testing (IE, Firefox, Chrome, and Safari) across various devices as well as cross technology testing (i.e. front-end, middleware/API/Microservices).

• Attend daily Scrum meetings to understand the project due dates, deliverables, and deadlines

• Performs functional testing and user acceptance testing

• Develop new and update existing test cases to include test acceptance criteria Peer review of test cases - provide feedback and updates as needed

• Perform cross-browser testing (IE, Firefox, Chrome, and Safari)

• Assist in preparing test deliverables

• Help as needed in other functional areas of the project including training and analysis.

Bachelors 9

Senior PHP Developer

• Design and develop features for applications using PHP 8 and Laravel as the current programming language.

• Implement sophisticated user interfaces using leading technologies and techniques with jQuery and Bootstrap.

• Support web servers and other servers via scheduled maintenance, performance tuning, and monitoring, hosted at Amazon Web Services (AWS).

• Adhere to feasibility reviews for potential new projects, including development effort estimates.

• Build applications to agree upon specifications within the required timeframe.

• Develop custom functionality in LAMP and operationalize the implementation of all features.

• Demonstrate deep understanding of LAMP performance and configuration.

• React to peer-reviews of PHP application code, ensuring that all code complies with team standards.

• Create each new feature with attention to performance and scalability.

• Work with Product Managers and Quality Assurance to identify and address reported issues quickly and effectively.

• Have a thorough understanding of REST and building endpoints with custom services in Drupal via OAuth.

• Be conscious of practices and regulations involving cyber security and

Bachelors 9

Page 6 of 8 Prices shown herein are Net (Discount deducted) encryption, while dealing with highly sensitive user-generated data and company digital assets.

Junior PHP Developer

• Develop and maintain the e-commerce website using PHP, HTML, CSS, JavaScript, and other related technologies.

• Implement new features and functionalities to enhance the website's user experience.

• Ensure website scalability, performance, and security.

• Collaborate with designers, content creators, and other developers to create and deploy website updates

• Debug and troubleshoot website issues as needed

• Perform regular website maintenance and updates to ensure its smooth operation

• Stay up-to-date with the latest trends and best practices in e-commerce web development

Bachelors 6

Junior IT Quality Analyst

• Develop and execute test plans to ensure that all objectives are met.

• Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.

• Identify and remedy defects within the production process.

• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.

• Compile and analyze statistical data.

• Ensure that user expectations are met during the testing process.

• Draft quality assurance policies and procedures.

• Investigate customer complaints and product issues.

Bachelors 3

IT Project Manager

II

• The coordination, planning, and organization of the development and implementation of the Medicaid Claims Administration and Financial Services (MCAFS) module.

• Oversee the progress of the MCAFS vendor, team, and project member's work to ensure project development milestones, schedule, and system design life cycle (SDLC) processes are being met.

• Provide technical expertise and knowledge of emerging technologies and assist with the direction of the project to ensure the technologies employed by the development team work effectively together and in accordance with client and COT IT policies and procedures.

• Monitor and track project risks, issues, budgets, and schedules.

• Keep business sponsor(s), advised of project status.

• Initiate and coordinate meetings with stakeholders.

• Create and execute project work plans and revise them as appropriate to meet changing needs and requirements.

• Identify resources needed and assign individual responsibilities.

• Apply client IT SDLC methodology and enforce project standards.

• Prepare for requirement reviews and quality assurance procedures.

• Minimize exposure and risk on the project.

• Ensure project documents are complete, current, and stored appropriately.

• Track and report team project status to the branch manager on a weekly basis or as needed.• Communicate effectively to clients on a daily/weekly basis.

• Manage client expectations.

• Keep the project team well-informed of changes in project status.

• Convey engaging, informative, and well-organized presentations.

• Resolve and/or escalate issues in a timely fashion.

Bachelors 9

Infrastructure Support Technician

• Ensure that configuration and change management processes are documented accurately

• Respond to all major incidents

• Create new server and system environments as needed, including designing, completing system installation, documenting, and enforcing system standards

Page 7 of 8 Prices shown herein are Net (Discount deducted)

• Optimize system performance by monitoring, troubleshooting issues, and scheduling upgrades to maintain a secure and reliable environment

• Secure mission critical systems by establishing policies, enforcing policies and monitoring access

• Implement changes to stage, test, development, and production to allow applications and services to access devices

• Ensure device logging is active and forwarding properly to the appropriate repository

• Interact with internal and external stakeholders to resolve issues by troubleshooting and utilizing creative problem-solving skills

• Ability to work both independently as well as in a team environment

• Local travel is required, as needed, to support the CNI environments

• Participate in an on-call rotation, providing after-hours and storm support when required

IT Support Technician

• Resolve service requests and incidents in our Jira (helpdesk portal)

• Perform computer, phone, printer, and other information technology adds, moves, and changes

• Support internal employees via phone calls, chats, and ticketing system

• Maintain Anti-Virus and data encryption systems and verify computers are current with security patches and virus definitions

• Set up Office 365 email accounts and update active directory user groups and permissions

• Create documentation in a knowledge base to better serve our end-users

• Work on multiple projects to meet company deadlines

Bachelors 6

Laravel Developer

• Experienced using Test Driven Development (TDD) to produce high-quality, clean code.

• Proficient with SQL and relational database concepts.

• Highly motivated self-starter with strong attention to detail and proven ability to prioritize and scope work.

• Excellent logic, problem-solving, and troubleshooting skills.

• Excellent verbal and written communication skills.

• Ability to work effectively with diverse groups of people.

• Flexibility to handle demands of a rapidly growing and changing workplace.

• Discussing project aims with the client and development team.

• Designing and building web applications using Laravel.

• Troubleshooting issues in the implementation and debug builds.

• Working with front-end and back-end developers on projects.

• Testing functionality for users and the backend.

• Ensuring that integrations run smoothly.

• Scaling projects based on client feedback.

• Recording and reporting on work done in Laravel.

• Maintaining web-based applications.

• Presenting work in meetings with clients and management.

Bachelors 9

Full Stack Perl Developer

• Participating in planning the software architecture of new systems spanning multiple teams and platforms

• Unix or Linux command Line

• Deliver high quality, scalable code to solve both tactical and strategic problems

• Analysis of requirements, high level and detailed design, integration, and implementation activities to support project/service delivery

• Document design decisions

• Implement software engineering best practices to ensure high quality and efficient development process

• Support Product Owner in planning of technical tasks & delivery schedule

• Provide leadership and development guidance to a team of Junior Perl Developers

Page 8 of 8 Prices shown herein are Net (Discount deducted)

• Add defensive programming techniques to their mission-critical Perl scripts to avoid failures

• Oversee company's asset management system

UI Developer

• Working with the team to design and build software applications to function across multiple platforms.

• Maintain and improve the website by developing new user-facing and mobile-based features.

• Build reusable code and libraries for future use.

• Validate the technical feasibility of UI/UX designs.

• Optimize application for maximum speed and scalability.

• Assure that all user input is validated before submitting to the back-end.

• Conduct thorough testing of user interfaces in multiple platforms to ensure all designs render correctly and systems function properly.

• Get feedback from, and build solutions for users and customers.

• Write functional requirement documents and guides.

• Ensure high-quality graphic standards and brand consistency.

• Collaborate with other team members and stakeholders.

• Proficient knowledge of web markup, including HTML5, CSS3.

• Strong understanding of front-end coding and development technologies.

• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS.

• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery.

Bachelors 6