MAS - Insight Management Consulting, LLC - 47QRAA24D009N

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Attached to
Federal Supply Schedule 47QRAA24D009N Federal contract IDV
Contract number
47QRAA24D009N
Issued by
GSA Federal Acquisition Service

About this file

This document is a Federal Supply Schedule Price List for Insight Management Consulting, LLC under Contract Number 47QRAA24D009N. The contract has a period of performance from June 25, 2024 to June 24, 2029 with a $1,300,000.00 ceiling value.

Insight Management Consulting, LLC is a small business that provides professional services under the following Special Item Numbers (SINs): 611430 Professional and Management Development Training, 541611 Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services, and 333318TDTM Off-the-Shelf Training Devices and Training Materials. The price list includes labor categories, hourly rates, and fixed-price training courses across these service areas. Key details include quantity discounts, geographic coverage, and points of contact for ordering and billing.

Insight Management Consulting, LLC Pricelist and/or Vendor Terms and Conditions for 47QRAA24D009N, a Federal Supply Schedule awarded to Insight Management Consulting, LLC, under Multiple Award Schedule (MAS)

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GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: GSAAdvantage.gov.

Multiple Award Schedule (MAS) Federal Supply Group: Professional Services Class: R704 Contract Number: 47QRAA24D009N For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Contract Period: 06/25/2024-06/24/2029

Contractor:Insight Management Consulting, LLC
1855 Kings Place
Crofton, MD, 21114-2621

Business Size: Small Business

Telephone: (410) 451-2366 Extension:

FAX Number:

Web Site:www.findinsight.com
E-mail:paul@findinsight.com

Contract Administration: Paul McMurray

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to item descriptions and awarded price(s):

SINs
Recovery SINs
SIN Descriptions
611430
611430RC
Professional and Management Development Training
541611
541611RC
Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services
333318TDTM
333318TDTMRC
Off-the-Shelf Training Devices and Training Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Below

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Below

2. Maximum Order: $1,000,000

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Domestic delivery (points within 48 contiguous states, Washington DC, Alaska, Hawaii, Puerto Rico, and the U.S. territories).

5. Point(s) of production (city, county, Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: 1.0% off for each task order or Blanket Purchase Agreement (BPA) with an awarded value that meets or exceeds $100,000.00. If a task order or BPA with the original awarded value of $99,999.99 or below has increased to meet or exceed $100,000.00 because of a modification awarded by the customer agency, then 1.0% off is applied to follow-on invoices for the respective task order or BPA.

8. Prompt payment terms: Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. Net 30 days.

9. Foreign items (list items by country of origin): Not Applicable

10a. Time of Delivery (Contractor insert number of days): Contact Contractor

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Contact Contractor

11. F.O.B Points(s): Destination

12a. Ordering Address(es): Same as Contractor

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Same as company address

14. Warranty provision.: Standard Commercial Warranty Terms & Conditions

15. Export Packing Charges (if applicable): Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable): Not Applicable

17. Terms and conditions of installation (if applicable): Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): Not Applicable

18b. Terms and conditions for any other services (if applicable): Not Applicable

19. List of service and distribution points (if applicable): Not Applicable

20. List of participating dealers (if applicable): Not Applicable

21. Preventive maintenance (if applicable): Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/. Not Applicable

23. Unique Entity Identifier (UEI) number: FDM2V5EM7K95

24. Notification regarding registration in System for Award Management (SAM) database: Contractor registered and active in SAM

SIN 333318TDTM

Off-the-Shelf Training Devices and Training Materials

All leaders face the challenge of developing a compelling vision for their organization while creating an environment where employees are empowered to act, and then be held accountable, for their actions. Our methodology of assessment consulting before prescription is a major offering to assist our clients reach organizational excellence.

Included within these intervention levels are some specific Consulting Functions:

1. Strategic Planning – It is essential to spawn the direction for an organization and map out goals that will enhance its performance and accountability.

Strategic Planning can consist simply of reviewing and developing short-and long-term goals, to more complex issues of creating a vision, mission, and values for the organization.

2. Organizational Assessment – Many organizations struggle in achieving their goals. Often times it takes an outsider to look at the organization and examine its structure, procedures, policies, leadership, and communication practices.

3. Change Management and Readiness – A significant need in most organizations is the ability to change, accept change and be prepared for change.

4. Individual and Team Coaching – Not forgetting the individual’s role within an organization, we also focus on helping the individual overcome his/her weaknesses while capitalizing on his/her strengths.

Our interventions are targeted at the individual level and/or the organizational level. Below is a table outlining our three intervention levels.

Level
Intervention

Type

Objective
Critical Success Factors
Benefits
1
Individual

Development Self-directed learning

1. Skilled certified facilitator Self-motivated learners will gain powerful new skills. When participants are taught high- leveraged skills that increase their abilities to influence others – and thus resolve many of the problems they face every day – they willingly implement the skills once they return to work, thus enhancing their effectiveness.

2
Professional

Development Measurable improvement in all skill areas by a majority of participants

1. Pre/post 360° profile and self-evaluation

2. Spaced learning – minimum of four lessons over two months

3. Contract cards – completed and By enhancing self-awareness and increasing both skill mastery and motivation, a majority of participants will make measurable progress. Even though entering the process with significant blind spots will gain mastery in areas

Level
Intervention

Type

Objective
Critical Success Factors
Benefits

reported at each session

4. Coaching – one contact between each session

5. Recognition reward program for completion of key activities that were previously significant career impediments. With space learning and enhanced recognition, participants eagerly gain far greater mastery of the skills – greatly increasing their value to the company.

3
Organizational

Development Significant improvement in business outcomes such as productivity, quality, cycle time, costs, turnover, etc.

1. Assessment to identify the most strategic critical behaviors.

2. Process for measuring behavior change and organizational performance improvement

3. Organizational improvement goal By identifying the specific conversations and confrontations that directly link to an organization’s current problems, this advanced intervention technique not only enhances skills, but greatly improves the organization’s key performance indicators. Since both behavior changes and performance indicators are measured, you can actually measure the intervention’s ROI. Crucial skills become a sustainable competitive advantage that drives continuous improvement in every measure of performance.

Facilitation The senior leaders at Insight Management Consulting have over 40 years of combined experience in meeting facilitation. These services include both Meeting Design and Meeting Facilitation.

Meeting Design is the deliberate act of planning and preparing for meetings ahead of time, which follows a process and includes certain key elements. Meeting Facilitation is the conscious act of guiding the meeting process so that it stays on course, to make sure everyone participates and to reach the agreed-upon meeting goals.

To have successful meetings we can use common meeting tools and techniques to keep our conversations on track, make sure everyone has a chance to speak and clarify how decisions will be made.

By designing and facilitating our meetings more deliberately and systematically, we can achieve better thinking, more robust solutions to problems and greater support for decisions. Moreover, we can begin to create the type of meetings (and in turn the type of organizations) that reflect the basic human values of mutual understanding, full participation in decisions and support for each other's efforts and aspirations.

A basic tenet of meeting design and facilitation is the idea that meeting process is distinct from the content of the meeting. Content is what gets talked about and decided. Process is how the discussion happens and how decisions are made. It is important to pay attention to both.

We can assign different roles in a meeting to help ensure the effectiveness of our meeting process. Having a designated facilitator responsible for managing the meeting process and a recorder who takes notes frees the rest of the meeting participants to focus on the content.

Surveys & Assessments Insight Management Consulting is actively engaged in designing and analyzing surveys across many industry types using many different types of surveys. We are equipped to offer web-based surveys, paper surveys and scan-able surveys. Our surveys fall into 5 broad categories:

1. Employee Job and Worksite Satisfaction where we measure job satisfaction at the individual level and within a greater/larger organization.

1. Customer Satisfaction (external and internal)

1. Culture Surveys – looking at the culture of the organization Change Readiness – measures seven aspects of the organization. Concepts such as structure, operating procedures, people, facilities, methods, and operating procedures need to be changed.

1. Leadership 360 Assessments where we benchmark the leader’s perspective with those who work with him/her.

Communication 360 Assessments where we benchmark the leader’s perspective with those who work with him/her.

1. Market Research Surveys where we can measure the market impact of decisions before they are made. We also look at market potential for new programs, processes and products and services.

Charges for Survey Services Most surveys are priced on an individual case basis. The work includes developing the survey purpose, creating a survey instrument, determining the best way to collect the data (administering the survey), and analyzing the results. In addition, the charges depend upon how the gathered information is presented (on-site presentation or conference call) and in what format (report, power point, etc.).

Final Pricing:

The rates shown below include the Industrial Funding Fee (IFF) of 0.75%.

SIN/SIN(s) Awarded
Labor Category
Minimum Education
Minimum Experience
GSA Price (including IFF)
541611
President/Principal
Masters
10
$289.54
541611
Senior Consultant
Masters
5
$196.14
541611
Consultant
Bachelors
3
$140.10
541611
Administrative
High School
0
$42.04
541611
Virtual Producer
Associates
2
$79.40
541611
Certified Virtual Producer
Bachelors
1
$158.78
SIN/SIN(s) Awarded
Course Title
Course Length
Minimum Participants
Maximum Participants
GSA Price (including IFF)
611430
Customer Service Training
2 days
6
25
$12,478.31
611430
Leadership & Team Vitality
1 day
6
25
$7,808.28
611430
Team Building
2 days
6
25
$12,478.31
611430
Getting Things Done-VS
1 day
20
30
$461.48
611430
The Power of Habit
1 Day
20
30
$461.48
611430
Certified Trainer Plus Training (First Program)
3 Day
1
1
$8,887.58
611430
Certified Trainer Plus Training (Second, or more Programs)
2 days
1
1
$1,046.09
611430
iLoveFeedback Training
1 day
20
30
$305.45
611430
What Motivates Me Training – Full day
1 day
20
30
$342.54
611430
What Motivates Me Training – Half day
1/2 day
20
30
$315.90
611430
Effective Communications Using the Everything DiSC Workplace Assessment
1 day
20
30
$315.90
611430
Personify Leadership Training
2 Days
10
18
$1,027.61
611430
Establishing Performance Standards
1 Day
20
30
$315.90
611430
The Five Behaviors Personal Development
1 day
20
30
$418.65
611430
The Five Behaviors of a Cohesive Team 3-day Program
3 Day
5
15
$1,317.82
611430
The Five Behaviors of a Cohesive Team 2-day Program
2 days
5
15
$1,317.86
611430
Everything DiSC Productive Conflict Training
1/2 day
20
30
$504.35
611430
Everything DiSC Management Training
1 day
20
30
$451.04
611430
Everything DiSC Agile EQ Training
1/2 day
20
30
$393.96
611430
Everything DiSC Work of Leaders Training
1 Day
20
30
$447.22
611430
Everything DiSC Workplace Training
1/2 day
20
30
$220.76
611430
Basic Analytics Workshop
4 days
20
30
$832.60
611430
Crucial Conversations for Mastering Dialogue v5
2 days
20
30
$806.98
611430
Crucial Conversations for Accountability v5
2 days
20
30
$806.98
611430
Crucial Influence 3.0
2 days
20
30
$806.98
611430
Crucial Conversations for Accountability Add-On v5
1 day
20
30
$466.07
611430
Crucial Conversations for Mastering Dialogue Add-On v5
1 day
20
30
$466.07
611430
Getting Things Done-VS
1 day
20
30
$501.56
611430
The Power of Habit
1 day
20
30
$501.56
611430
Critical Thinking & Problem Solving
1 Day
20
30
$371.10
611430
Critical Thinking & Decision Making
1 Day
20
30
$371.10
611430
Critical Thinking, Problem Solving & Decision Making
2 days
20
30
$599.47
611430
Fostering Civility in the Workplace
1 Day
20
30
$371.10
611430
Fostering Civility in the Workplace
2 days
20
30
$599.47
611430
Everything DiSC Workplace on Catalyst Training
1 Day
20
30
$343.51
611430
Building Resilience in the Workplace
1 Day
20
30
$314.10
611430
Creating a Culture of Accountability/Feedback
1 Day
20
30
$314.10
611430
Developing Emotional Intelligence at Work
1 Day
20
30
$314.10
611430
Developing Emotional Intelligence at Work
2 Days
20
30
$535.82
611430
Maximizing Your Personal Productivity
1 Day
20
30
$314.10
611430
Maximizing Your Personal Productivity using Microsoft Outlook
2 Days
20
30
$535.82
611430
FERS Late-Career Retirement Seminar.
2 Days
20
30
$423.17
611430
FERS Mid-Career Retirement Seminar.
1 Day
20
30
$322.42
611430
FERS Early-Career Seminar.
1 Day
20
30
$322.42
611430
Federal Budgeting
3 Days
20
30
$584.38
SIN/SIN(s) PROPOSED
PRODUCT DESCRIPTION
UOI
DISCOUNT PRICE OFFERED TO GSA (including IFF)
333318TDTM
Getting Things Done Participants Learner SET (1-99)
EA
$ 233.50
333318TDTM
Getting Things Done Participants Learner SET (100-249)
EA
$ 200.82
333318TDTM
Getting Things Done Participants Learner SET (250-499)
EA
$ 192.40
333318TDTM
Getting Things Done Participants Learner SET (500-999)
EA
$ 179.32
333318TDTM
Getting Things Done Participants Learner SET (1,000-1,999)
EA
$ 167.18
333318TDTM
Getting Things Done Participants Learner SET (2,000-2,999)
EA
$ 158.78
333318TDTM
Getting Things Done Participants Learner SET (3,000+)
EA
$ 150.38
333318TDTM
I Love Feedback Participant Suite (1-99)
EA
$ 168.58
333318TDTM
I Love Feedback Participant Suite (100-249)
EA
$ 159.72
333318TDTM
I Love Feedback Participant Suite (250+)
EA
$ 151.83
333318TDTM
I Love Feedback Trainer Suite (1+)
EA
$ 787.73
333318TDTM
Crucial Influence Participant Materials Suite (1-99)
EA
$ 284.88
333318TDTM
Crucial Influence Participant Materials Suite (100-249)
EA
$ 244.71
333318TDTM
Crucial Influence Participant Materials Suite (250-499)
EA
$ 234.44
333318TDTM
Crucial Influence Participant Materials Suite (500-999)
EA
$ 218.56
333318TDTM
Crucial Influence Participant Materials Suite (1,000-1,999)
EA
$ 203.62
333318TDTM
Crucial Influence Participant Materials Suite (2,000-2,999)
EA
$ 193.34
333318TDTM
Crucial Influence Participant Materials Suite (3,000+)
EA
$ 183.06
333318TDTM
Crucial Conversations for Mastering Dialogue v5 Participant Suite (1-99)
EA
$ 284.88
333318TDTM
Crucial Conversations for Mastering Dialogue v5 Participant Suite (100-249)
EA
$ 244.71
333318TDTM
Crucial Conversations for Mastering Dialogue v5 Participant Suite (250-499)
EA
$ 234.44
333318TDTM
Crucial Conversations for Mastering Dialogue v5 Participant Suite (500-999)
EA
$ 218.56
333318TDTM
Crucial Conversations for Mastering Dialogue v5 Participant Suite (1,000-1,999)
EA
$ 203.62
333318TDTM
Crucial Conversations for Mastering Dialogue v5 Participant Suite(2,000-2,999)
EA
$ 193.34
333318TDTM
Crucial Conversations for Mastering Dialogue v5 Participant Suite (3,000+)
EA
$ 183.06
333318TDTM
Crucial Conversations for Mastering Dialogue Add-On v5 Participant Suite (1-99)
EA
$ 205.48
333318TDTM
Crucial Conversations for Mastering Dialogue Add-On v5 Participant Suite (100-249)
EA
$ 176.52
333318TDTM
Crucial Conversations for Mastering Dialogue Add-On v5 Participant Suite (250-499)
EA
$ 169.06
333318TDTM
Crucial Conversations for Mastering Dialogue Add-On v5 Participant Suite (500-999)
EA
$ 158.78
333318TDTM
Crucial Conversations for Mastering Dialogue Add-On v5 Participant Suite (1,000-1,999)
EA
$ 147.58
333318TDTM
Crucial Conversations for Mastering Dialogue Add-On v5 Participant Suite(2,000-2,999)
EA
$ 140.10
333318TDTM
Crucial Conversations for Mastering Dialogue Add-On v5 Participant Suite (3,000+)
EA
$ 132.62
333318TDTM
Crucial Conversations for Accountability v5 Participant Suite (1-99)
EA
$ 284.88
333318TDTM
Crucial Conversations for Accountability v5 Participant Suite (100-249)
EA
$ 244.71
333318TDTM
Crucial Conversations for Accountability v5 Participant Suite (250-499)
EA
$ 234.44
333318TDTM
Crucial Conversations for Accountability v5 Participant Suite (500-999)
EA
$ 218.56
333318TDTM
Crucial Conversations for Accountability v5 Participant Suite (1,000-1,999)
EA
$ 203.62
333318TDTM
Crucial Conversations for Accountability v5 Participant Suite(2,000-2,999)
EA
$ 193.34
333318TDTM
Crucial Conversations for Accountability v5 Participant Suite (3,000+)
EA
$ 183.06
333318TDTM
Crucial Conversations for Accountability Add-On v5 Participant Suite (1-99)
EA
$ 205.48
333318TDTM
Crucial Conversations for Accountability Add-On v5 Participant Suite (100-249)
EA
$ 176.52
333318TDTM
Crucial Conversations for Accountability Add-On v5 Participant Suite (250-499)
EA
$ 169.06
333318TDTM
Crucial Conversations for Accountability Add-On v5 Participant Suite (500-999)
EA
$ 158.78
333318TDTM
Crucial Conversations for Accountability Add-On v5 Participant Suite (1,000-1,999)
EA
$ 147.58
333318TDTM
Crucial Conversations for Accountability Add-On v5 Participant Suite(2,000-2,999)
EA
$ 140.10
333318TDTM
Crucial Conversations for Accountability Add-On v5 Participant Suite (3,000+)
EA
$ 132.62
333318TDTM
The Power of Habit Participant Suite (1-99)
EA
$ 233.50
333318TDTM
The Power of Habit Participant Suite (100-249)
EA
$ 200.82
333318TDTM
The Power of Habit Participant Suite (250-499)
EA
$ 192.40
333318TDTM
The Power of Habit Participant Suite (500-999)
EA
$ 179.32
333318TDTM
The Power of Habit Participant Suite (1,000-1,999)
EA
$ 167.18
333318TDTM
The Power of Habit Participant Suite(2,000-2,999)
EA
$ 158.78
333318TDTM
The Power of Habit Participant Suite (3,000+)
EA
$ 150.38
333318TDTM
Crucial Conversations for Mastering Dialogue Trainer Suite (1-9)
EA
$ 1,354.31
333318TDTM
Crucial Conversations for Mastering Dialogue Trainer Suite (10-19)
EA
$ 1,307.61
333318TDTM
Crucial Conversations for Mastering Dialogue Trainer Suite (20-49)
EA
$ 1,270.25
333318TDTM
Crucial Conversations for Mastering Dialogue Trainer Suite (50-99)
EA
$ 1,232.89
333318TDTM
Crucial Conversations for Accountability Trainer Suite (1-9)
EA
$ 1,354.31
333318TDTM
Crucial Conversations for Accountability Trainer Suite (10-19)
EA
$ 1,307.61
333318TDTM
Crucial Conversations for Accountability Trainer Suite (20-49)
EA
$ 1,270.25
333318TDTM
Crucial Conversations for Accountability Trainer Suite (50-99)
EA
$ 1,232.89
333318TDTM
Crucial Conversations for Mastering Dialogue Add-On Trainer Suite (1-9)
EA
$ 796.71
333318TDTM
Crucial Conversations for Mastering Dialogue Add-On Trainer Suite (10-19)
EA
$ 765.88
333318TDTM
Crucial Conversations for Mastering Dialogue Add-On Trainer Suite (20-49)
EA
$ 741.60
333318TDTM
Crucial Conversations for Mastering Dialogue Add-On Trainer Suite (50-99)
EA
$ 719.15
333318TDTM
Crucial Conversations for Accountability Add-On Trainer Suite (1-9)
EA
$ 796.71
333318TDTM
Crucial Conversations for Accountability Add-On Trainer Suite (10-19)
EA
$ 765.88
333318TDTM
Crucial Conversations for Accountability Add-On Trainer Suite (20-49)
EA
$ 741.60
333318TDTM
Crucial Conversations for Accountability Add-On Trainer Suite (50-99)
EA
$ 719.15
333318TDTM
Getting Things Done: Trainer Suite (1-9)
EA
$ 1,354.31
333318TDTM
Getting Things Done: Trainer Suite (10-19)
EA
$ 1,307.61
333318TDTM
Getting Things Done: Trainer Suite (20-49)
EA
$ 1,270.25
333318TDTM
Getting Things Done: Trainer Suite (50-99)
EA
$ 1,232.89
333318TDTM
The Power of Habit: Trainer Suite (1-9)
EA
$ 1,354.31
333318TDTM
The Power of Habit: Trainer Suite (10-19)
EA
$ 1,307.61
333318TDTM
The Power of Habit: Trainer Suite (20-49)
EA
$ 1,270.25
333318TDTM
The Power of Habit: Trainer Suite (50-99)
EA
$ 1,232.89
333318TDTM
Crucial Influence: Trainer Suite (1-9)
EA
$ 1,354.31
333318TDTM
Crucial Influence: Trainer Suite (10-19)
EA
$ 1,307.61
333318TDTM
Crucial Influence: Trainer Suite (20-49)
EA
$ 1,270.25
333318TDTM
Crucial Influence: Trainer Suite (50-99)
EA
$ 1,232.89
333318TDTM
Personify Leadership Participant Suite (1-49)
EA
$ 256.33
333318TDTM
Personify Leadership Participant Suite (50-249)
EA
$ 243.52
333318TDTM
Personify Leadership Participant Suite (250+)
EA
$ 232.64
333318TDTM
Personify Leadership Trainer Suite (1+)
EA
$ 2,563.32
333318TDTM
What Motivates Me Motivator Code (1+)
EA
$ 60.45
333318TDTM
What Motivates Me Participant Suite (1-49)
EA
$ 157.74
333318TDTM
What Motivates Me Participant Suite (50-250)
EA
$ 149.85
333318TDTM
What Motivates Me Participant Suite (250+)
EA
$ 141.96
333318TDTM
What Motivates Me Trainer Suite (1+)
EA
$ 787.73

Service Contract Labor Standards: The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

SCLS Eligible Labor Category
SCLS Equivalent Code Title
Wage Determination No
Administrative
01011 – Accounting Clerk I
2015-4281

Labor Category Descriptions

Labor Category
Minimum Experience
Minimum Education
Functional Responsibilities
President/Principal
General Experience:

Has at least 10 years work experience and is certified to facilitate the training programs offered by the company. Has experience in providing feedback to new trainers.

Specialized Experience:

Is Master Certified in at least two training programs offered by the company. Has presented and trained the programs at least 10 times each.

Master’s degree in Business Administration, Public Administration, or a Master’s degree in Business, Psychology or Sociology.
Provide unique, highly specialized expertise, guidance and support for leaders across all levels in an organization. May provide high-level support for consulting, training and coaching on

communications, leadership, employee engagement and accountability issues.

Able to help with culture assessments, strategic and business planning along with developing individual development programs for all individuals within an organization.

Develops new training programs, research projects along with learning objectives and instructional design concepts.

Sr. Consultant
General Experience:

Has at least 5 years work experience and is certified to facilitate at least one training programs offered by the company.

Specialized Experience:

Is Certified in at least one training programs offered by the company. Has presented and trained the programs at least 5 times each.

Master’s degree in Business Administration, Public Administration, or a Master’s degree in Business, Psychology or Sociology, or communications, or the equivalent work experience.
Provide unique, highly specialized expertise, guidance and support for employees across most levels in an organization. May provide high-level support for consulting, training and coaching on communications, leadership, employee engagement and accountability issues.

Able to help with culture assessments, strategic and business planning along with developing individual development programs for all individuals within an organization.

Develops new training programs, research projects along with learning objectives and instructional design concepts.

Consultant
General Experience:

Has at least 3 years work experience and is working to certify to facilitate at least one training program offered by the company.

Specialized Experience:

Is working to certify in at least one training program offered by the company. Has made presentations to

Bachelor’s degree in business, social science or communications.
Provide general guidance and support for employees across most levels in an organization. Consulting and training skills focus on entry-level supervisors and individual contributors.

May provide support for consulting, training and coaching on communications, leadership, employee engagement and accountability issues.

Able to help with culture assessments, strategic and business planning along with developing individual development programs for all individuals within an organization.

Develops new training programs, research projects along with learning objectives and instructional design concepts.

Administrative
General Experience:

Proven ability to competently perform office tasks.

Specialized Experience:

Has a working knowledge of Microsoft Office: Word, Excel, Outlook and PowerPoint. Ability to produce a wide range of documents, from simple to complex formats, in support of company projects. Representative examples include creating, editing, and reformatting reports requiring funcations such as those required to generate tables of content, statistical data with multiple columns, technical directives correspondence, and lists of exhibits; using database or spreadsheet software to enter, revise, short, or calculate, and retrieve data for standard reports.

High school graduate is expected with no minimum level of work experience. Some college experience desired but not mandatory.
Provide office automation support and perform procedural and substantive clerical work for the organization. May transmit, receive, and acknowledge various information such as electronic mail, messages, and time and attendance information. Ensure proper clearance if required, and prints hard copies or routes to other terminals as necessary. Responsible for correct grammar, spelling, capitalization, punctuation, and terminology used in the office. May perform one or more of the typical following duties: Receive visitors and telephone calls; refer to proper person or furnish information requested. Obtain, compile, and summarize statistical data. Compose routine correspondence; prepare simple charts, graphs, tables, or other similar material.

Virtual Producer

2 Years

Associate’s

Provides support to the facilitator during a training session. Producer helps with breakout rooms, polls, and chats. The producer also makes sure the connection issues are addressed as they come up.

Certified Virtual Producer

1 Year
Bachelors

Provides support to the facilitator during a training session. Producer helps with breakout rooms, polls, and chats. The producer also makes sure the connection issues are addressed as they come up. Has passed an internal test on producer activities in Adobe Connect, Zoom and Teams.

Training Course Descriptions SIN 611430 Training Services

Communications

Crucial Conversations for Mastering Dialogue v5 Classroom A training program by Crucial Learning (formerly known as VitalSmarts) 2‐day training 20 to 30 participants

Crucial Conversations® for Mastering Dialogue teaches nine powerful skillsets grounded in decades of social science research. Whether experienced on-demand, virtually, or in-person, the course helps learners develop these vital skills through instruction, application, practice, group discussion, and self-reflection—not just theory—for lasting improvement.

Topics Covered:

· Get Unstuck: Identify problems contributing to poor results and broken relationships

· Master My Stories: Keep composure when feeling angry, defensive, or intimidated. Identify victim, villain, and helpless stories you might be telling yourself to justify behavior.

· Start with Heart: Consider others’ perspectives and assume they have good reasons before speaking up.

· STATE My Path: Speak honestly and respectfully

· Make it Safe: Recognize when you’re at cross-purpose and take steps to rebuild safety and return to dialogue. Find and cultivate mutual purpose with those who hold opposing viewpoints.

· Learn to Look: Spot the warning signs that indicate safety and dialogue are at risk.

· Seek Mutual Purpose: Seek a purpose that both parties are committed to. Find common ground.

· Explore Others’ Paths: Bring people back into dialogue when they clam up or blow up.

· Move to Action: Turn each Crucial Conversation into a course of action that leads to results.

Crucial Conversations for Mastering Dialogue Add On v5 A training program by Crucial Learning (formerly known as VitalSmarts) 1‐day training 20 to 30 participants

Crucial Conversations for Mastering Dialogue Add-on takes a deep dive into the skills for turning disagreement into dialogue. It is a learning option for graduates of Crucial Conversations for Accountability. The Add-on course teaches skills 6 through 9 of the Crucial Conversations for Mastering Dialogues Course.

Topics Covered:

· Learn to Look: Spot the warning signs that indicate safety and dialogue are at risk.

· Seek Mutual Purpose: Seek a purpose that both parties are committed to. Find common ground.

· Explore Others’ Paths: Bring people back into dialogue when they clam up or blow up.

· Move to Action: Turn each Crucial Conversation into a course of action that leads to results.

Crucial Conversations for Accountability v5 A training program by Crucial Learning (formerly known as VitalSmarts) 2‐day training 20 to 30 participants

Crucial Conversations® for Accountability teaches a process for managing performance, strengthening trust and reliability, and eliminating inconsistency. It provides skills for holding peers accountable—regardless of position or authority. And whether participants take the course on-demand, virtually, or in-person, they learn the skills through instruction, reflection, practice, and coaching.

Topics Covered:

· Get Unstuck: Spot the performance conversations that are keeping you from what you want.

· Master My Stories: Keep your composure when feeling angry, defensive, or intimidated.

· Start with Heart: Get your heart in the right place and stay focused on what you really want.

· State my Path: Speak honestly and respectfully and invite others into the conversation.

· Make it Safe: Create psychological safety so you can talk to almost anyone about almost anything.

· Diagnose: Identity what caused the gap between expectations and behavior.

· Make it Easy: Reduce barriers to keeping commitments.

· Make it Motivating: Help others want to take action.

· Move to Action: Turn each accountability discussion into a course of action that leads to results.

Crucial Conversations for Accountability Add On v5

1‐day training 20 to 30 participants

Crucial Conversations for Accountability Add-on takes a deep dive into the skills for managing performance. It is a learning option for graduates of Crucial Conversations for Mastering Dialogue. The Add-on course teaches skills 6 through 9 in the Crucial Conversations for Accountability course.

Topics Covered:

· Diagnose: Identity what caused the gap between expectations and behavior.

· Make it Easy: Reduce barriers to keeping commitments.

· Make it Motivating: Help others want to take action.

· Move to Action: Turn each accountability discussion into a course of action that leads to results.

Crucial lnfluence A training program by Crucial Learning (formerly known as VitalSmarts) 2‐day training 20 to 30 participants

This two‐day leadership course addresses how to influence human behavior and drive rapid, sustainable changes in individuals, teams, and/or organizations. Identify underlying resistant human behavior and provide leaders proven techniques to help discover, diagnose, and counteract the problems.

Topics Covered:

· Identifying the Crucial Moments

· Finding the Vital Behaviors

· Diagnose the causes behind any team or organizational problem by using the six sources of influence.

· Use six sources of influence to make organizational change inevitable.

· Rely less on formal authority to effectively motivate and enable others.

· Identify high‐leverage behaviors that, if changed, will lead to desired results.

Getting Things Done® Training

1‐day training 20 to 30 participants

This training teaches individuals how to increase focus on the most meaningful work, organize information, prioritize commitments, create mental space for innovation and achieve stress-free productivity. It’s productivity with purpose, or in other words – getting more of the right stuff done.

Topics Covered:

· Turn Chaos into Control – Participants learn a system to reduce mental clutter and take control of their thoughts and tasks

· Align Focus and Actions – Once in control, participants learn practical skills to reduce decision fatigue and focus on next actions

· Increase Productive Moments – These skills applied consistently to the right tasks and projects create more stress‐free, productive moments

· Improve Individual Effectiveness – Productive moments yield increased reliability, efficiency, and effectiveness in the projects and moments that matter most

The Power of Habit® Training

1‐day training 20 to 30 participants

In this course, you’ll learn how to create, replace, and implement habits to improve your life, your teams, and your organization. The Power of Habit Live incorporates group discussion, video case‐studies, personal reflection, and engaging exercises into a fast‐paced learning experience that enables participants to immediately apply their insights to real‐time habit changes.

Topics Covered:

· Take Back Control – Learn what habits control us and how to regain control

· Make It Doable: Routines & Cues – Create routines you can actually do

· Make It Desirable: Rewards – Choose rewards to drive your routine

· Make It a Habit – Repeat the habit until it sticks

Trainer Development for Crucial Learning (formerly known as VitalSmarts)’ Training Programs Trainer certification is the fastest, easiest, and most convenient way to become certified to teach these courses inside your organization. Each two‐day course is designed to teach the internal trainer how to teach the training concepts and skills within an organization. We designed the program to be conducted back‐to‐back to maximize learning and make the best use of your time.

Topics Covered:

· Nuances in training the specific program.

· Review of all course content.

· How to use stories to emphasize training principles.

· Building links to make the training more meaningful

· Real‐time presentation of one concept with immediate feedback.

Trainer Certification First Program 3‐day training Must qualify to attend. Application Required.

Trainer Certification Second or More Programs 2‐day training Must qualify to attend. Application Required iLoveFeedback® A Training Program by Executive Forum 1‐day training 20 to 30 participants

Learn a simple, easy to use, a five‐step process that will:

· Set the right attitude for feedback

· Deliver it well

· Identify solutions for improvement and sustainability

· Increase your confidence Definition of Feedback: Information that is shared with another person to improve or sustain desired results or relationships.

Five Steps:

1. Find your Zone. First, it is all about you until you are ready.

1. Get Smart. Get Smart helps you with perspective.

1. Create the Message. Create the Message. The words you use can make a difference so selecting the appropriate words is critical.

1. Deliver the Feedback. Deliver the Feedback teaches three skills to use to reduce defensiveness and open receptiveness of the other person.

1. Encourage, Energize, and End Well. True and effective feedback is not a “hit and run” activity.

The 5 Best Practice Steps are just that, Practice steps. The more you use them, the easier it is to apply them.

The iLoveFeedback© course ends with a 21‐day challenge, on how to use feedback every day.

Customer Service Training

6 to 25 participants

This two‐day course teaches a set of skills designed to improve customer interactions. In simplest terms, it outlines what it takes to partner with customers and improve both interpersonal and organizational effectiveness.

Want to improve your internal and external customer service? Want to create a culture of exceptional service? Could your teams be energized with a dose of practical and relevant skills and tools to help them serve customers well? As people gain greater access to information and skills that facilitate true partnership with customers, your organization becomes more effective and a more enjoyable place to work.

Topics covered:

1. Creating a Healthy Partnership: Understanding that customer service is a two‐way street.

1. Clarifying Our Customer Vision: What is our customer service mission?

1. Examining Best Practices: How to expand our customer service vision.

1. Gathering Data: How to learn what our customers really want.

1. Managing Expectations: How to jointly create clear and reasonable expectations.

1. Identifying and Removing Barriers: How to get to the root of our customer service problems.

1. Solving Problems Proactively: How to find a solution to the toughest of problems.

1. Improving Communications: How to explain complex procedures, clarify complicated processes and give clear directions.

1. Sharpening Our Listening Skills: How to understand our customers' point of view.

1. Establishing Common Courtesy: How to create a user‐friendly environment.

1. Handling Emotionally Charged Situations: How to maintain respect even when a customer gets angry.

Effective Communications using Wiley’s Everything DiSC Workplace® Assessment 1‐day training program 20 to 30 participants

This course is about understanding your own DiSC style and how you communicate with others in ways that resonate with the other person.

Topics covered:

· Discovering Your DiSC® Style

· Understanding Other Styles

· Building More Effective Relationships

· Optional People‐Reading and Comparison Report activities

· Listening Skills

· Understanding the communication skills needed to be effective in the workplace.

Everything DiSC Workplace® Training A Wiley Assessment and Training Program ½ day training program 20 to 30 participants

This classroom (traditional or virtual) training uses a research-validated learning model and combines engaging facilitation with powerful follow‐up tools to create a personalized experience for every participant. Everything DiSC Workplace can be used with people at any level in an organization, ultimately improving the quality of the workplace.

Topics covered:

· Discovering Your DiSC® Style

· Understanding Other Styles

· Building More Effective Relationships

· Optional People‐Reading and Comparison Report activities

Everything DiSC Workplace® on Catalyst Training

1-day training program 20 to 30 participants

This classroom (traditional or virtual) training uses a research-validated learning model and combines engaging facilitation with the powerful Catalyst website to create a personalized experience for every participant. Everything DiSC Workplace on Catalyst can be used with people at any level in an organization, ultimately improving the quality of the workplace.

Topics covered:

· Discovering Your DiSC® Style

· Understanding Other Styles

· Building More Effective Relationships

· Optional People‐Reading and Comparison Report activities

Everything DiSC Agile EQ® Training

½ day training program 20 to 30 participants

Everything DiSC® Agile EQ™ is a classroom (traditional or virtual) training and personalized learning experience that teaches participants to read the emotional and interpersonal needs of a situation and respond accordingly. By combining the personalized insights of DiSC® with active emotional intelligence development, participants discover an agile approach to workplace interactions and learn to navigate outside their comfort zone, empowering them to meet the demands of any situation. In this half‐day training, participants will discover their EQ strengths, recognize their EQ potential, and commit to customized strategies for building agility. The result is an emotionally intelligent workforce that can support your thriving agile culture.

Topics covered:

· Discovering your DiSC Style

· Understanding your EQ strengths

· Recognizing your EQ potential

· Committing to customized strategies for building agility

Everything DiSC Agile EQ® on Catalyst Training

1 day training program 20 to 30 participants

Everything DiSC® Agile EQ™ on Catalyst is a classroom (traditional or virtual) training and personalized learning experience that teaches participants to read the emotional and interpersonal needs of a situation and respond accordingly. By combining the personalized insights of DiSC® with active emotional intelligence development, participants discover an agile approach to workplace interactions and learn to navigate outside their comfort zone, empowering them to meet the demands of any situation. In this day-long training, participants interact with the Catalyst website and discover their EQ strengths, recognize their EQ potential, and commit to customized strategies for building agility. The result is an emotionally intelligent workforce that can support your thriving agile culture.

Topics covered:

· Discovering your DiSC Style

· Understanding your EQ strengths

· Recognizing your EQ potential

· Committing to customized strategies for building agility

Everything DiSC Productive Conflict® A Wiley Assessment and Training Program ½ day training program 20 to 30 participants

Workplace conflict is inevitable. Everything DiSC® Productive Conflict helps learners improve self‐awareness around conflict behaviors. Rather than focus on a step‐by‐step process for conflict resolution, Everything DiSC Productive Conflict helps learners curb destructive behaviors so that conflict can become more productive, ultimately improving workplace results and relationships. By increasing self‐awareness around conflict behaviors, Everything DiSC Productive Conflict helps learners effectively respond to the uncomfortable and unavoidable challenges of workplace conflict.

Topics covered:

· Explore the destructive and productive conflict behaviors of each DiSC® style

· Understand how to manage their response to conflict situations

· Discover communication strategies when engaging in productive conflict with colleagues

Everything DiSC Work of Leaders® by Wiley 1‐day training program 20 to 30 participants

Everything DiSC Work of Leaders® is a classroom (traditional or virtual) training and personalized learning experience that connects unique leadership styles to real‐world demands. This application brings together best practices from 300 experts in over 150 organizations, the important work of prominent scholars, and over four years of additional research and development to provide participants with an actionable path toward more effective leadership. With one unified model of leadership—Vision, Alignment, and Execution—it helps leaders understand their own leadership styles and how their tendencies influence their effectiveness in specific leadership situations.

Everything DiSC Work of Leaders focuses on:

· Craft a Vision through exploration, boldness, and testing assumptions

· Build Alignment through clarity, dialog, and inspiration

· Champion Execution through momentum, structure, and feedback

· A simple, compelling model of leadership

· Personalized insights to leverage

· strengths and overcome challenges

· A clear path for improvement

Leadership & Team Vitality 1‐day training 6 to 25 participants

A course designed to prepare leaders to help their organizations become and remain vital using four specific skills:

1. Praising

1. Coaching

1. Communicating

1. Modeling

Topics Covered:

1. What are the few significant skills that make a difference between the good and the best leaders?

1. Why are some leaders able to get results and keep morale and job satisfaction high?

1. Research shows clearly that the most significant driver of job satisfaction is one’s relationship with his or her immediate supervisor.

Based on years of research, we have developed and tested this course to build leadership skills. Learn how to identify opportunities for helping your organization become more vital by answering:

1. What results do we honestly have, and why?

1. What do we want/need in terms of outcomes and behaviors?

1. How can I influence the behaviors that will get us the results we need?

Team Building

6 to 25 participants

This two‐day course shows how working together as a team improves the quality of your work and your work life. This training helps employees feel engaged, involved, and have more open, honest two‐way communications. Team Building improves teams’ abilities to set goals, reduce barriers, embrace change, take appropriate initiative, hold others accountable, make decisions, come up with creative ideas and improve team meetings.

Topics Covered:

1. Teamwork: How to improve our work and our work life together.

1. Meeting Stakeholder Expectations: How to clarify and accomplish our work.

1. Reducing Barriers: How to turn obstacles into opportunities.

1. Improving Processes: How to manage our work more efficiently.

1. Embracing Change: How to NOT keep doing what we’re doing.

1. Making and Using Ground Rules: How to act and interact as a team.

1. Increasing Our Accountability: How to improve our commitment to team ground rules.

1. Acting in Empowered Ways: How to increase our own empowerment.

1. Taking Appropriate Initiative: How to do our work and make proposals.

1. Being Creative Together: How to get out of mental ruts.

1. Making Decisions Together: How and when to make the decisions we can.

1. Creating Awful Meetings: And how to fix them.

Personify Leadership® Training A Training Program by Personify Leadership 2‐day training 10 to 18 participants

This highly interactive two‐day training program provides comprehensive leadership skills development. The eight‐core body‐focused leadership competencies are taught through a variety of learning methods including classroom lessons, video examples and experiential activities – making the skills easy to apply and retain.

The Learning Objectives for Each Competency:

· The Heart of a Leader – Be a leader whose intention is to look out for the best interest of others

· The Mind of a Leader – Be a leader who is emotionally resilient

· The Ears of a Leader – Be a leader who takes time to truly listen to others

· The Voice of a Leader – Be a leader who communicates a message that resonates with those who receive it

· The Hands of a Leader – Be a leader who provides direction and support

· The Feet of a Leader – Be a leader who walks the talk

· The Spine of a Leader – Be a leader who is courageous in tough times

· The Eyes of a Leader – Be a leader who has a vision for the future

Establishing Performance Standards 1‐day training 20 to 30 participants

Management is about getting things done. And in purposeful organizations, it’s increasingly understood, that “what gets measured gets done.” So it’s not surprising leaders today are focusing on what to measure. What’s the bottom line? Performance goals and the management of them is no longer optional. You can develop your strategic plan, manage your funding and fiscal controls and yet fail in reaching the desired results due to failing to manage performance in a proactive manner. In this workshop, we will focus on aligning tasks to strategic initiatives and developing clear expectations of what is expected at the completion of the project.

Topics Covered:

· Know your mission and vision

· Know your performance management system tools

· SMART: Setting goals that work

· Establishing performance expectations

· Turning goals into standards

· Flexibility in standards

· It’s not about control but getting results

What Motivates Me® Training A Training Program by FindMojo 1‐day or ½ day training 20 to 30 participants While most leaders know their true competitive advantage comes from their people, few know how to get their teams performing at full productivity, move the needle on…

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