MAS - Deployed Services, LLC - 47QRAA23D008K

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service Authorized Federal Supply Schedule FSS Price List

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

Multiple Award Schedule (MAS)

FSC Group: Human Capital; Social Services Subcategory FSC Classes/ Product Codes: R799

FSC Group: Professional Services; Logistical Services Subcategory;

Technical and Engineering Services (Non-IT) Subcategory;

Business Administrative Services Subcategory FSC Classes/ Product Codes: R706; R425; R408

FSC Group: Security and Protection; Security Services Subcategory

FSC Classes/ Product Codes: S206

FSC Group: Office Management; Office Services Subcategory FSC Classes/ Product Codes: R699

Contract Number: 47QRAA23D008K Contract Period: July 27, 2023 through July 26, 2028

Price list current as of Supplement No. PA-0015 effective July 17, 2025

Contractor: Deployed Services, LLC 452 Vandervoort Road

Carrizo Springs, TX 78834-4605 Telephone: (813) 437-7185

Web Site: www.deployedservices.com

Contract Administration: Timothy Long Telephone: (315) 832-5387

E-mail: timothy.long@deployedservices.com

Business Size: Large

Prices Shown Herein are Net (discount deducted)

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

https://www.gsaadvantage.gov/ http://www.deployedservices.com/ mailto:timothy.long@deployedservices.com https://www.gsa.gov/schedules

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s):

SIN Description

624SS Social Services, Professional Counseling and Veterans' Readjustment and Behavioral Health Services 541614/RC Deployment, Distribution and Transportation Logistics Services 561612 Protective Service Occupations 541990/RC All Other Professional, Scientific, and Technical Services (Non-IT)

541611/RC

Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

541690/RC Technical Consulting Services 561110/RC Office Administrative Services OLM Order-Level Materials (OLMs)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment discounts, or any other concession affecting price. Contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply: Not Applicable

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, the Contractor shall insert “Not applicable” for this item:

Please refer to Pages 7 through 19 for all labor category descriptions and rates.

2. Maximum order:

Special Item Number 624SS - $1,000,000 Special Item Number 541614/541614RC - $1,000,000 Special Item Number 561612 - $250,000 Special Item Number 541990/541990RC - $1,000,000 Special Item Number 541611/541611RC - $1,000,000 Special Item Number 541690/541690RC - $1,000,000 Special Item Number 561110/561110RC - $1,000,000 Special Item Number OLM - $250,000

*Ordering activities may request a price reduction at any time before placing an order, establishing a BPA, or in conjunction with the annual BPA review. However, the ordering activity shall seek a price reduction when the order or BPA exceeds the simplified acquisition threshold. Schedule contractors are not required to pass on to all schedule users a price reduction extended only to an individual ordering activity for a specific order or BPA.

3. Minimum order: $100

4. Geographic coverage (delivery area): 48 states, DC

5. Point(s) of production (city, county, and State or foreign country): Same as Contractor

6. Discount from list prices or statement of net price: Government Net Prices (discounts already deducted)

7. Quantity discounts:

1.0% Quantity/Volume discount for a single task order between $500,000 - $999,999 1.5% Quantity/Volume discount for a single task order between $1M and above

8. Prompt payment terms: Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.: Net 30 Days

9. Foreign items: None

10a. Time of delivery: As Negotiated with the Ordering Agency.

10b. Expedited Delivery: As Negotiated with the Ordering Agency.

10c. Overnight and 2-day delivery: As Negotiated with the Ordering Agency.

10d. Urgent Requirements: As Negotiated with the Ordering Agency.

11. F.O.B. point(s): Destination

12a. Ordering address:

Deployed Services, LLC Attn: Timothy Long 452 Vandervoort Road Carrizo Springs, TX 78834-4605

(315) 832-5387 timothy.long@deployedservices.com

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address:

Deployed Services, LLC Attn: Accounts Payable 452 Vandervoort Road Carrizo Springs, TX 78834-4605

(813) 437-7185 ap@deployedservices.com

14. Warranty provision: None

15. Export packing charges, if applicable: Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable): Not Applicable

17. Terms and conditions of installation (if applicable): Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): Not Applicable

18b. Terms and conditions for any other services (if applicable): Not Applicable

19. List of service and distribution points (if applicable): Not Applicable

20. List of participating dealers (if applicable): Not Applicable

21. Preventive maintenance (if applicable): Not Applicable mailto:timothy.long@deployedservices.com mailto:ap@deployedservices.com

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at: https://www.Section508.gov/: Not Applicable

23. Unique Entity Identifier (UEI) number: T4R2JNL2PKV3

24. Notification regarding registration in System for Award Management (SAM) Database: Deployed Services, LLC is registered and active in SAM. CAGE Code: 8L1K8.

https://www.section508.gov/

DESCRIPTION OF SERVICES

SIN 624SS – Social Services, Professional Counseling and Veterans' Readjustment and Behavioral Health Services Contractor provides comprehensive employee assistance and related social and behavioral health counseling and readjustment services including, but not limited to, traditional EAP, vocational and psychosocial rehabilitation, physical/occupational/educational therapy and outpatient recovery; personal and family support, wellness coaching, psychotherapy, including homeless counseling and placement services, emergency response and social advocacy services, educational and public health program administration, service registries (employment, daycare, etc); legal, benefit/compensation consultation in the areas of individual and family personal and financial enhancement. Provides Telemental Health counseling services which augments treatment and improves patient access using Telehealth channels. Provides licensed and credentialed personnel who provide case management behavioral health support leading to improved patient centered outcomes in the evaluation, assessment, treatment and rehabilitation of identified patient population individuals (i.e., multi-tour war theater veterans; disaster victims; incarcerated individuals delivered either in-the-home, in community based facilities or in correctional facilities), telephonically, via remote video and/or via telehealth, web-based and/or social media channels - in areas including but not limited to, substance abuse disorder (SUD), suicide prevention, depression, military sexual trauma (MST), Post-Traumatic Stress Disorder (PTSD) and/or Traumatic Brain Injury (TBI) and/or Polytrauma. Services may be all inclusive, separate, short and/or long term, bundled or unbundled.

SIN 541614 – Deployment, Distribution and Transportation Logistics Services Services include the following: Deployment Logistics such as contingency planning, identifying/utilizing regional or global resources, integrating public/private sector resources, inventory/property planning, movement, storage, end-to-end industrial relocation/expansion services, and deploying communications and logistics systems to permit rapid deployment and management of supplies and equipment; Distribution and Transportation Logistics Services such as Planning and designing, implementing, or operating systems or facilities for the movement of supplies, equipment or people by road, air, water, rail, or pipeline.

SIN 561612 – Protective Service Occupations Includes protective service occupations to support on-site security operations, such as security guards, alarm monitors, baggage inspectors, corrections, and court security officers, etc.

SIN 541990 – All Other Professional, Scientific, and Technical Services (Non-IT) Services provided include professional, scientific, and technical services not covered under other SINs. Examples include, but are not limited to, the following: appraisal services (except real estate); crisis management; emergency preparedness; emergency management; commodity inspector services; mathematical (both theoretical and applied) and statistical (both theoretical and applied) professional services; performance and impact evaluation services (related to a scientific or technical project); public health planning services; and weather forecasting services.

SIN 541611 – Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services Provide operating advice and assistance on administrative and management issues. Examples include: strategic and organizational planning, business process improvement, acquisition and grants management support, facilitation, surveys, assessment and improvement of financial management systems, financial reporting and analysis, due diligence in validating an agency's portfolio of assets and related support services, strategic financial planning, financial policy formulation and development, special cost studies, actuarial services, economic and regulatory analysis, benchmarking and program metrics, and business program and project management. Inherently Governmental services as identified in FAR 7.503 or by the ordering agency are prohibited. It is the responsibility of the Contracting Officer placing the order to make this determination. Ordering activities must require prospective contractors to identify potential conflicts of interest and address those, prior to task order award.

Personal services as defined in FAR 37.104 are prohibited.

SIN 541690 – Technical Consulting Services Services include providing advice and assistance on technical domains and issues (except those covered by the environmental, energy, and IT consulting SINs on this Schedule). Typical associated tasks include, but are not limited to: strategic planning, feasibility analysis, requirements determination, policy interpretation and support, process analysis and/or development, research studies, testing (other than laboratory testing), program analysis, and associated support tasks.

SIN 561110 – Office Administrative Services Includes a range of turnkey day-to-day office administrative support services, such as clerical/ secretarial functions, data entry, payroll administration, recordkeeping, travel preparation, scheduling, notetaking, meeting management, drafting memos/notes/letters, purchasing/requisitioning supplies, and logistics.

SIN OLM Order-Level Materials OLMs are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA level, but at the order level. Since OLMs are identified and acquired at the order level, the ordering contracting officer (OCO) is responsible for making a fair and reasonable price determination for all OLMs. SUBJECT TO COOPERATIVE PURCHASING.

OLMs are procured under a special ordering procedure that simplifies the process for acquiring supplies and services necessary to support individual task or delivery orders placed against a Schedule contract or BPA. Using this new procedure, ancillary supplies and services not known at the time of the Schedule award may be included and priced at the order level.

EDUCATION SUBSTITUTIONS, ALL LABOR CATEGORY LEVELS

Substitution Guidelines: Consistent with Deployed Services, LLC’s hiring practices, some positions may allow for experience to be substituted for education and education for experience.

The table below provides Deployed Services, LLC’s education/experience substitution guidelines. Experience, education, and description of duties for the service categories in the schedule are provided as a guideline to the typical background for staff to be provided under individual task orders. Education and experience may be substituted for each other. In addition, certifications, professional licenses, and vocational technical training may be substituted for experience or education with the written approval of the ordering activity.

Deployed Services, LLC will review each task order opportunity to determine the best candidate available.

Degree Degree and Experience

Substitution Related Experience

Substitution Other Equivalence

High School Diploma N/A 4 Years High School Equivalent / GED

Associates 2 years 2 years Professional certification/license

Bachelors Associates + 2 years 4 years Professional certification/license

Masters Bachelors + 2 years 6 years Professional certification/license

Staff must meet the minimum qualifications of the labor categories as defined or qualify via the experience equivalence outlined above. Deployed Services, LLC may, at our discretion, map staff that exceed the minimum associated with each labor category. Labor category qualifications set the minimum requirement necessary to qualify to perform services. The labor category qualifications do not set an education or experience ceiling.

Further, both parties recognize that, on occasion, there may be a need to waive the requirements in order to use the best individual for the task. Therefore, waivers to the education/experience requirements may be granted by either the task order contracting officer or contracting officer technical representative. If such a waiver is included in our proposal, award of said proposal shall be deemed a grant of the waiver.

LABOR CATEGORY DESCRIPTIONS

Case Manager** General Experience and Functional Responsibility: This position provides case management and counseling services to patients and their families while assisting the patient’s social adjustment. Duties include but are not limited to analyzing information and appraising the interest of patients while promoting positive community relations and acting as unit managers in their absence. Safety precautions are taken with patients as needed.

Minimum Education and Experience: Bachelors Degree and a minimum of 3 years of experience within the scope of the contract.

Case Manager Lead General Experience and Functional Responsibility: The Case Manager Lead is responsible for supervising a team of Case Managers, ensuring adherence to policies and procedures while facilitating the safe and timely release of clients. Key duties include offering guidance and support, especially in managing complex cases, and proactively addressing delays to expedite the release process.

Collaboration with internal and external stakeholders is pivotal for ensuring the secure discharge and reunification of children with vetted sponsors. The position also entails maintaining consistent communication within the department, monitoring staff productivity, and leading initiatives in team building, coaching, training, and performance evaluation.

Minimum Education and Experience: Bachelors Degree and a minimum of 4 years of experience within the scope of the contract.

Case Manager Supervisor General Experience and Functional Responsibility: The Case Manager Supervisor is responsible for quality control, workflow efficiency, and policy compliance across the case management team. This role ensures that case processing meets organizational standards by providing direction, delegating tasks, setting expectations, and monitoring performance. The Case Manager Supervisor plays a key role in coaching and training both the Case Manager Lead and Case Managers, resolving conflicts, and enforcing accountability to maintain a high level of service and operational effectiveness.

Minimum Education and Experience: Bachelors Degree and a minimum of 5 years of experience within the scope of the contract.

General Maintenance Worker** General Experience and Functional Responsibility: The General Maintenance Worker performs general maintenance and repair of equipment and buildings requiring practical skill and knowledge (but not proficiency) in such trades as painting, carpentry, plumbing, masonry, and electrical work. Work involves a variety of the following duties: replacing electrical receptacles, wires, switches, fixtures, and motors, using plaster or compound to patch minor holes and cracks in walls and ceilings, repairing or replacing sinks, water coolers, and toilets painting structures and equipment; repairing or replacing concrete floors, steps, and sidewalks, replacing damaged paneling and floor tiles, hanging doors and installing door locks, replacing broken window panes, and performing general maintenance on equipment and machinery.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 1 year of experience within the scope of the contract.

Forklift Operator** General Experience and Functional Responsibility: The Forklift Operator operates a manually controlled gasoline, electric or liquid propane gas powered forklift to transport goods and materials of all kinds within a warehouse, manufacturing plant, or other establishment.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED, OSHA Forklift Certification and a minimum of 1 year of experience within the scope of the contract.

Laborer** General Experience and Functional Responsibility: The Laborer performs tasks that require mainly physical abilities and effort involving little or no specialized skill or prior work experience. The following tasks are typical of this occupation: The Laborer loads and unloads, moves supplies and materials to proper location, performs simple maintenance tasks, cleans, organizes, and other tasks as needed.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 0 years of experience within the scope of the contract.

Housekeeping Aide** General Experience and Functional Responsibility: The Housekeeping Aide performs special cleaning projects as well as daily cleaning duties in accordance with standard procedures of the housekeeping department and with hospital objectives. An employee uses cleaning equipment, including automatic floor machines, commercial vacuums, wet mops, large wringers and other necessary equipment, tools, chemicals, and supplies. The Housekeeping Aide will dry and wet mop floors, scrub and buff floors with rotor and other machines, vacuum carpets to clean and control bacteria, transport trash from utility rooms and other collection points to incinerator, compactor, or pick-up area, perform special cleaning of induction units, walls, lighting fixtures, and windows, both inside and outside, move furniture and set up meeting rooms. This Aide collects soiled linen, assists in cleaning emergency spills that are observed or as requested, maintains assigned equipment for cleanliness and requests repairs when needed, reports need for repairs to equipment, furniture, building and fixtures.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 0 years of experience within the scope of the contract.

Stock Clerk** General Experience and Functional Responsibility: The Stock Clerk receives, stores, and issues equipment, materials, supplies, merchandise, foodstuffs, or tools, and compiles stock records of items in stockroom, warehouse, or storage yard. This worker sorts or weighs incoming articles to verify receipt of items on requisition or invoice, examines stock to verify conformance to specifications, stores articles in bins, on floor or on shelves, according to identifying information, such as style, size or type of material, fills orders or issues supplies from stock, prepares periodic, special or perpetual inventory of stock, and requisitions articles to fill incoming orders.

This worker also compiles reports on use of stock handling equipment, adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes, and refusal of shipments, may mark identifying codes, figures, or letters on articles, may distribute stock among production workers, keeping records of material issued, may make adjustments or repairs to articles carried in stock, and may cut stock to site to fill order.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 0 years of experience within the scope of the contract.

Inventory Specialist General Experience and Functional Responsibility: The Inventory Specialist will engage in strategic sourcing and assist in optimizing operational support in accordance with direction from the Inventory Manager. The Inventory Specialist is responsible for reviewing and maintaining shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments and shipping methods required to meet shipping and receiving schedules. Must become a capable, hands-on operative capable of immediate action and prioritizing multiple projects.

Minimum Education and Experience: Associates Degree and a minimum of 3 years of experience within the scope of the contract.

Inventory Manager General Experience and Functional Responsibility: The Inventory Manager is responsible for overseeing all aspects of inventory management which include planning, coordinating, and managing the movement of goods and materials throughout our supply chain.

This role directs a team to ensure that tasks are completed efficiently and timely, by providing direction and support, delegating tasks, setting expectations, monitoring performance, resolving conflicts, promoting accountability, and ensuring policy compliance. The Inventory Manager reviews shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments and shipping methods required to meet shipping and receiving schedules.

Minimum Education and Experience: Bachelors Degree and a minimum of 3 years of experience within the scope of the contract.

Guard 1 / Unarmed** General Experience and Functional Responsibility: This guard carries out detailed instructions and procedures primarily oriented to ensure that emergencies and security violations are readily discovered and reported to appropriate authority. The primary duty is to observe and report security and emergency situations. This guard intervenes directly only in situations which require minimal action to safeguard property or persons. Duties require minimal training and physical fitness standards.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 0 years of experience within the scope of the contract.

Guard 2 / Unarmed** General Experience and Functional Responsibility: The Guard II supervises Guard I. They enforce regulations and procedures, exercise judgment and use discretion in responding to incidents and emergencies, determining whether to intervene directly, ask for assistance as time permits, keep situation under control or surveillance, or to report incident or situation to the appropriate authority for handling.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 1 year of experience within the scope of the contract.

Secretary** General Experience and Functional Responsibility: This position provides principal secretarial support in an office. The Secretary maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office. Computers may exist in the environment, requiring working knowledge of certain office software programs.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 1 year of experience within the scope of the contract.

Administrative Assistant** General Experience and Functional Responsibility: The Administrative Assistant performs administrative/technical support as directed, with continual supervision, in support of a variety of financial, logistics, acquisition, program, project, and business management goals and objectives. Monitors projects and finances for members of an assigned functional unit. Performs professional level tasks both formal and informal requiring independent judgment, initiative, and tact; determines method of collection and analysis for assigned projects; and prepares complex briefings. Coordinates administrative work within the secretarial and clerical support group.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 2 years of experience within the scope of the contract.

Medical Record Clerk** General Experience and Functional Responsibility: The Medical Record Clerk compiles, verifies, and files medical records of staff and compiles statistics for use in reports. Reviews contents of patients' medical record folders, assembles into standard order, and files according to established procedure.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 0 years of experience within the scope of the contract.

Records Clerk** General Experience and Functional Responsibility: This position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 1 year of experience within the scope of the contract.

Records Management Supervisor** General Experience and Functional Responsibility: The Records Management Supervisor is responsible and accountable for the execution and administration of the Records Management program. The Records Management Supervisor submits, manages, and track documents efficiently in a database. They address and fulfill requests for documents or assistance, manage the preparation of expired records for destruction. They play an active role in populating and maintaining databases, performing database queries, and ensuring data accuracy and conduct thorough quality control checks of box contents. The Records Management Supervisor, as directed by the Program Manager, will ensure the effective delivery of the Records Management requirements as outlined by the government.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 1 year of experience within the scope of the contract.

Warehouse Specialist** General Experience and Functional Responsibility: As directed, the Warehouse Specialist performs a variety of warehousing duties that require an understanding of the establishment's storage plan. Work involves most of the following: verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and obvious damages, routing materials to prescribed storage locations; storing, stacking, or palletizing materials in accordance with prescribed storage methods, rearranging and taking inventory of stored materials, examining stored materials and reporting deterioration and damage, removing material from storage and preparing it for shipment. This worker may operate hand or power trucks in performing warehousing duties

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 1 year of experience within the scope of the contract.

Truckdriver, Light** General Experience and Functional Responsibility: Straight truck driver, drives trucks less than 1 1/2 tons, usually 4 wheels.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 0 years of experience within the scope of the contract.

Truck Driver - CDL** General Experience and Functional Responsibility: CDL drivers transport goods between locations using tractor trailers and heavy trucks. They often travel extensive distances to deliver their loads and must adhere to traffic and safety regulations.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED, CDL License and a minimum of 0 years of experience within the scope of the contract.

Youth Care Worker General Experience and Functional Responsibility: A youth care worker is responsible for direct supervision and engagement of youth, ensuring safety, monitoring, and overseeing behaviors, and ensuring youth stay on task. They escort the youth through daily activities and provide access to resources as needed.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 1 year of experience within the scope of the contract.

Facility Manager General Experience and Functional Responsibility: A Facilities Manager maintains and oversees a company’s grounds, buildings and equipment to ensure that a workspace is safe and functional. Their duties include negotiating contracts with service providers, inspecting facilities to meet safety regulations and coordinating renovations and updates. They will supervise a crew of various maintenance labor categories and proficiencies.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 5 years of experience within the scope of the contract.

Senior Facilities Manager General Experience and Functional Responsibility: The Senior Facility Manager is responsible for facilities management, assisting with the delivery of quality management services ensuring the safety and security of employees and clients. This role directs a team to ensure that tasks are completed efficiently and timely, by providing direction and support, delegating tasks, setting expectations, monitoring performance, delivering coaching and training, resolving conflicts, promoting accountability, and ensuring policy compliance. Leads the improvement of building performance, delivery of greater efficiency, maximize facility resource investments, and help build a smarter infrastructure platform for facility operations.

Minimum Education and Experience: Bachelors Degree and a minimum of 10 years of experience within the scope of the contract.

Operations Center Manager General Experience and Functional Responsibility: The Operations Center Manager is responsible for managing the daily operations of the assigned facility while providing direction and integrative coordination in the planning, development, and implementation of a comprehensive Operations Center program. This role directs a team to ensure that tasks are completed efficiently and timely, by providing direction and support, delegating tasks, setting expectations, monitoring performance, delivering coaching and training, resolving conflicts, promoting accountability, and ensuring policy compliance relating to specific programs and projects such as but not limited to crisis management, emergency preparedness, emergency management, supply, deployment and logistics.

Minimum Education and Experience: Bachelors Degree and a minimum of 7 years of experience within the scope of the contract.

Deputy Field Site Manager General Experience and Functional Responsibility: The Deputy Field Site Manager is responsible for assisting the Field Site Manager in overseeing daily operations. Supports interdepartmental communication and acts as liaison between department leads and Field Site Manager. Monitors operational checklists and compliance requirements to ensure readiness for audits, inspections, and drills. Assists in the implementation of corrective actions and quality improvement plans. Assumes secondary but active role alongside Field Site Manager in site emergency response. Provides direct supervision to key team leads and shift supervisors. Steps into the Field Site Manager role during periods of absence or high operational tempo.

Minimum Education and Experience: Bachelors Degree and a minimum of 5 years of experience within the scope of the contract.

Maintenance Supervisor General Experience and Functional Responsibility: Oversees the day-to-day operations of the maintenance department. Evaluates systems or facilities to determine maintenance or repairs that need to be performed. Assesses building systems to plan work assignments and project schedules. Develops maintenance procedures and schedules.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 3 years of experience within the scope of the contract.

Logistics Coordinator General Experience and Functional Responsibility: The Logistics Coordinator coordinates and monitors supply chain operations, ensures effective communications, utilizes it to optimize procedures, recruits and coordinates logistics staff, supervises orders and arranges stock of materials and equipment, communicates with suppliers, retailers, customers etc., plans and tracks shipments, keeps logs and records of warehouse stock, executed orders etc., and prepares accurate reports for upper management

Minimum Education and Experience: Bachelors Degree and a minimum of 2 years of experience within the scope of the contract.

Logistics Manager General Experience and Functional Responsibility: Provides logistic support and logistics management to mid-level personnel. Ensures logistics production schedules are met and systems resources are used efficiently and effectively. Oversees specific logistics management support and manages junior, mid- level personnel in day-to-day logistic operations. Functional Responsibilities:

Responsible for effective logistics management and logistics support for a wide variety of programs. Provides junior, mid-level logistics program support and ensures that required resources for total logistics oversight are accessed in a cost-effective manner. Responsible for the implementation of on-going logistics management techniques.

Minimum Education and Experience: Bachelors Degree and a minimum of 5 years of experience within the scope of the contract.

Intake Manager General Experience and Functional Responsibility: The Intake Manager is responsible for overseeing the intake process for clients seeking services in a healthcare, mental health, or social service organization. This role involves managing the intake team, ensuring that clients receive timely and appropriate assessments, and facilitating access to necessary services. The Intake Manager plays a critical role in enhancing client experiences and ensuring efficient service delivery.

Minimum Education and Experience: Bachelors Degree and a minimum of 3 years of experience within the scope of the contract.

Warehouse Manager General Experience and Functional Responsibility: Oversees warehouse operations, manages a team of warehouse support personnel, reports on team activities, and determines scheduling and task assignments. Develops and delivers monthly reports to leadership.

Also serves as the primary advisor on all information warehouse security matters and maintains awareness of all security functions to ensure the protection of goods, or other sensitive materials, resources, or processes. Maintains oversight of personnel and information, physical, and security awareness fields. Develops and maintains contracts with various transport resources.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 5 years of experience within the scope of the contract.

Program Manager General Experience and Functional Responsibility: Strategically manages multi-faceted programs, developing product and service vision. Is responsible for building and successfully maintaining integrated management structure and evaluating overall performance.

Manages subcontractor and program financials. Meets regularly with government program manager to discuss performance, propose initiative, and establish priorities

Minimum Education and Experience: Bachelors Degree and a minimum of 8 years of experience within the scope of the contract.

Program Director General Experience and Functional Responsibility: The Program Director is responsible for managing multiple programs and responsible for providing vision, strategy, and leadership for the success of the organization. Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel and communicating policies, purposes, and goals of the organization to subordinates. Provides support through strategic planning, preparation of reports and assists in the development, implementation, operation, and improvement of logistics initiatives. Supervises program managers and logistics teams managing a vast array of crisis management, emergency preparedness, emergency management, supply, deployment and logistics capabilities. Ensures quality control of all aspects of logistics, including policy development, documentation and financial/budget oversight support. Shall be responsible for the overall contract performance.

Maintains metrics and other measurement indicators to determine program effectiveness.

Minimum Education and Experience: Bachelors Degree and a minimum of 15 years of experience within the scope of the contract.

Project Contract Administrator General Experience and Functional Responsibility: The Project Contract Administrator is responsible for managing and overseeing the organization’s contracts & subcontracts, ensuring project compliance, and facilitating effective communication between stakeholders.

This role involves risk assessments, negotiates/ administers subcontracts and contracts, drafts/executes subcontracts, and contracts, ensuring proper contract and acquisition actions are taken per company policies, legal requirements, and customer specifications.

Assure delivery, inspection, and acceptance of contractual end items and that all administrative and reporting actions have been addressed prior to the termination of a contract.

Minimum Education and Experience: Bachelors Degree and a minimum of 1 year of experience within the scope of the contract.

Project Manager General Experience and Functional Responsibility: A project manager contributes to the planning and development the project. They create and lead the team, monitor project progress, set deadlines, solve issues that arise, manage budgets, ensure stakeholder satisfaction, and evaluate project performance, including the performance of their team members

Minimum Education and Experience: Bachelors Degree and a minimum of 3 years of experience within the scope of the contract.

Subject Matter Expert General Experience and Functional Responsibility: Person assigned as a technical expert in a particular area and responsible for the technical, programmatic, or logistics direction for assigned projects which may be on the cutting edge of technology. This senior person with team management experience serves as a principal engineer or analyst responsible for providing technical leadership and direction

Minimum Education and Experience: Bachelors Degree and a minimum of 10 years of experience within the scope of the contract.

Clinician General Experience and Functional Responsibility: The role of the Clinician is to provide behavioral health services, as well as monitor and document clients’ mental well-being and overall adjustment to the program. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client service plans, crisis intervention, and reunification planning.

Minimum Education and Experience: Bachelors Degree and a minimum of 1 year of experience within the scope of the contract.

Lead Clinician General Experience and Functional Responsibility: The Lead Clinician is responsible for coordinating clinical services, training new clinicians and supervising the clinical staff. This role directs a team to ensure that tasks are completed efficiently and timely, by providing direction and support, delegating tasks, setting expectations, monitoring performance, delivering coaching and training, resolving conflicts, promoting accountability, and ensuring policy compliance.

Minimum Education and Experience: Bachelors Degree and a minimum of 5 years of experience within the scope of the contract.

Medical Coordinator General Experience and Functional Responsibility: The Medical Coordinator is responsible for overseeing the coordination and management of various medical services and programs within a healthcare facility or organization. This role involves facilitating communication between healthcare providers, patients, and administrative staff, ensuring that medical services are delivered efficiently and effectively. The Medical Coordinator plays a crucial role in enhancing patient care, optimizing workflows, and supporting healthcare teams.

Minimum Education and Experience: Bachelors Degree and a minimum of 3 years of experience within the scope of the contract.

Training Coordinator General Experience and Functional Responsibility: The Training Coordinator is responsible for designing, developing, implementing, evaluating and managing professional development programs that enhance employee skills and performance. They assess training needs, create curricula, and coordinate training sessions for staff development.

Minimum Education and Experience: Bachelors Degree and a minimum of 1 year of experience within the scope of the contract.

Technical Advisor General Experience and Functional Responsibility: The Technical Advisor serves a member of the team and works to gather and analyze management information, technical information, cost information, and other business data. Understands how to formulate strategic plans to capture and analyze data. Assists in analyzing data to determine trends and provide recommendations. Assists in preparing business case analysis for projects in specialized areas to include but not limited to, crisis management, emergency preparedness, emergency management.

Minimum Education and Experience: Bachelors Degree and a minimum of 8 years of experience within the scope of the contract.

Senior Technical Advisor General Experience and Functional Responsibility: The Senior Technical Advisor serves as a leader ensuring that a group of advisors/consultants are working in concert to systematically integrate the project components to meet milestones and deliverables.

Gathers and analyzes management information, cost information, information systems and other business and technical data.

Determines trends and provides recommendations. Prepares business case analysis. Performs audits and provides feedback to client.

Crafts and enforces quality control program. Provides expert guidance, strategic planning, feasibility analysis, requirements determination, policy interpretation and support, process analysis and/or development, and technical solutions in specialized areas to include but not limited to, crisis management, emergency preparedness, emergency management.

Minimum Education and Experience: Bachelors Degree and a minimum of 15 years of experience within the scope of the contract.

Compliance Coordinator General Experience and Functional Responsibility: The Compliance Coordinator is responsible for ensuring that the organization adheres to all regulatory requirements and internal policies. This role involves monitoring compliance activities, conducting audits, and providing training and support to staff in order to promote a culture of compliance throughout the organization. The Compliance Coordinator provides due diligence in validating work and program analysis related support services. The Compliance Coordinator will work closely with various departments to identify and mitigate risks, ensuring that the organization operates within legal and ethical guidelines.

Minimum Education and Experience: Bachelors Degree and a minimum of 1 year of experience within the scope of the contract.

Scheduling Supervisor General Experience and Functional Responsibility: The Scheduling Supervisor will oversee scheduling operations across multiple departments to ensure the scheduling team maintains efficient staffing levels, which involves strategic planning, attendance management, and proactive forecasting. They support the management of onsite activities by coordinating logistics, assisting with scheduling, and ensuring smooth communication between teams. The Scheduling Supervisor helps with project organization, resource allocation, and compliance.

Minimum Education and Experience: Bachelors Degree and a minimum of 5 years of experience within the scope of the contract.

Business Analyst General Experience and Functional Responsibility: The Business Analyst performs services, to include, but are not limited to, applying data and analytics, technical and analytical research techniques, strategic decision-making, management analysis processes, identify management and security processes, and statistical methods to determine solutions based on clients’ business, financial, operations, infrastructure, and compliance requirements. Assists with preparation of project plans to achieve performance-based objectives, enhancing implementation, systems, and service. This role combines financial analysis with data management and reporting, requiring strong analytical skills and proficiency in data analysis tools.

Minimum Education and Experience: Bachelors Degree and a minimum of 1 year of experience within the scope of the contract.

Data Entry Specialist** General Experience and Functional Responsibility: The Data Entry Specialist is responsible for accurately inputting and managing data within the organization’s databases and systems. This role requires attention to detail, strong organizational skills, and the ability to work efficiently under tight deadlines. They must maintain required operating records, logs and control documents, conduct first level quality control checks and other documents as needed. The Data Entry Specialist will play a crucial role in ensuring data integrity and supporting various departments by maintaining up-to-date information.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 1 year of experience within the scope of the contract.

Data Financial Analyst General Experience and Functional Responsibility: The Data Financial Analyst is responsible for analyzing financial data to provide insights and support strategic decision-making within the organization. This role combines financial analysis with data management and reporting, requiring strong analytical skills and proficiency in data analysis tools. The Data Financial Analyst will work closely with finance and business teams to enhance financial performance and optimize processes.

Minimum Education and Experience: Bachelors Degree and a minimum of 1 year of experience within the scope of the contract.

Interpreter General Experience and Functional Responsibility: The Interpreter works as part of the care services team and is responsible for accurate interpretation services for residence and staff. The Interpreter is the primary interface between the residence and staff.

Minimum Education and Experience: High School Diploma or High School Equivalent / GED and a minimum of 1 year of experience within the scope of the contract.

Legal Advocate General Experience and Functional Responsibility: The Legal Advocate is responsible for providing support, guidance, and representation to clients navigating the legal system, particularly in cases involving domestic violence, sexual assault, human trafficking, or other legal issues affecting vulnerable populations.