MAS - Dwbh, LLC - 47QRAA22D00AA

General Services Administration Multiple Award Schedule

Federal Supply Groups: Professional Services

Contract # 47QRAA22D00AA

Contract Period of Performance: May 23, 2022 through May 22, 2027 Price List Current as of Modification # A888 effective 01/23/2025

Contractor: DWBH, LLC 2800 Crystal Dr. Suite 200 Arlington, VA 22202-3593

Business Size: Small, SDVOSB and 8(a) Certified

Phone: (703) 407-5619 FAX Number: (703) 407-5619 Web Site: www.dwbhcorp.com Contract POC: Steven MacDonald Phone / E-mail: (703) 407-5619 / smacdonald@dwbhcorp.com

Federal Supply Service

Authorized Federal Supply Schedule Price List

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

http://www.dwbhcorp.com/ mailto:smacdonald@dwbhcorp.com

DWBH, LLC

Multiple Award Schedule Price List

Table of Contents

About DWBH, LLC

Customer Information

Service Contract Labor Standards/Service Contract Act (SCLS/SCA) Statement

Labor Category Descriptions

About DWBH, LLC

DWBH, LLC (DWBHCORP) is a CVE-verified Service Disabled Veteran Owned Small Business (SDVOSB) headquartered in the metropolitan Washington D. C. area. We offer subject matter expertise, products, and services in support of a wide range of mission-critical functions: Providing professional and technical services support is our business.

DWBHCORP was established to be an extraordinary provider in terms of service, quality, and value - the things that a make a difference to our customers, which is our raison d'être. Our business is built upon the foundation of absolute business ethics. We take care of our customers and our associates above all. DWBHCORP attracts and retains the best people providing profit sharing and generous benefits, while seeking modest business margins to be able to deliver competitive prices to our customers. This is the new best value, consistent with evolving expectations of support contractors in today’s competitive market. See "Value Innovation". Finally, we uphold charity and giving back to the community as a priority, and a metric of our success.

DWBHCORP Functional Capabilities

• Certified Project Management

• Audit Readiness Support

• Financial Management

• Program Management

• Q-coded Health Services

• Medical Coding and Auditing

• Acquisition Logistics (Engineering)

• Supply Chain Management (SCM)

• Human Resources (HR) and related Training

• Data Management

• Enterprise Solutions

DWBHCORP Federal Clients include:

• Department of Health and Human Resources

• Department of Homeland Security

• Department of the Army

• Department of the Navy

• Department of Veteran’s Affairs

Why DWBHCORP?

• Business acumen, financial strength IAW FAR 9.104‐1(a); 3(a), audited DCAA‐compliant accounting/financial system, and documented cost controls to ensure successful execution.

• Outstanding capture and proposal capabilities, and deep operations experience in execution. A “Responsible Contractor” IAW FAR Subpart 9.1. A valuable teaming resource!

• Best‐in‐field talent. Generous benefits, profit sharing, and absolute business ethics attracts and retains the best people who are focused on accomplishing customer requirements.

• Cost competitive due to low overhead/indirects, and customer‐focused operations.

For more information, please contact Mr. Steven MacDonald at (703) 407-5619 and/or smacdonald@dwbhcorp.com.

Customer Information

1a. Table of Awarded Special Item Numbers (SINs)

SIN Description 541211 Auditing Services 541219 Budget and Financial Management Services 541611 Management and Financial Consulting, Acquisition and Grants

Management Support, and Business Program and Project Management

624SS Social Services, Professional Counseling and Veterans' Readjustment and Behavioral Health Services

OLM / OLMSTLOC Order Level Materials

1b. Lowest Priced Model Number and Price for each SIN: N/A

1c. Hourly Rates (Services Only): Please see Page 7 for our hourly rates.

2. Maximum Order Threshold: $1,000,000.00

3. Minimum Order: $100.

4. Geographic Coverage (Delivery Area): Domestic

5. Point of Production: Same as company address

6. Discount from List Prices: Government net prices (discounts already deducted.

7. Quantity Discounts: None.

8. Prompt Payment Terms: Net 30 Days.

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): Not applicable

10a. Time of Delivery (Contractor insert number of days): Specified on the Task Order.

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor mailto:smacdonald@dwbhcorp.com

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery:

Contact Contractor

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Contact Contractor

11. F.O.B Points(s): Destination

12a. Ordering Address(es): Same as company address

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Same as company address

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A 22a. Special attributes such as environmental attributes: N/A

22b. Section 508 compliance information: N/A

23. Unique Entity Identifier (UEI) Number: F7TRNHHENB72

24. Notification regarding registration in System for Award Management (SAM) database: Contractor registered and active in SAM

Please see Final Pricing on the following pages.

Final Pricing:

The hourly rates shown on the following pages include the Industrial Funding Fee (IFF) of 0.75%.

Labor Category Year 3 Year 4 Year 5

Accountant I $64.04 $65.97 $67.94

Accountant II $86.37 $88.96 $91.63

Accountant II (CPA) $96.42 $99.31 $102.29

Accountant III $99.94 $102.94 $106.03

Accountant III (CPA) $109.23 $112.51 $115.88

Accountant IV (CPA) $146.30 $150.69 $155.21

Accountant V (CPA), Strategist $154.72 $159.37 $164.15

Administrative Clerk III $49.30 $50.78 $52.31

Administrative Clerk II $44.02 $45.34 $46.70

Administrative Clerk I $39.59 $40.78 $42.00

Analyst (Intermediate) $80.08 $82.48 $84.95

Analyst (Junior) $58.75 $60.52 $62.33

Business Systems IV CISA $146.30 $150.69 $155.21

Business Systems III CISA $109.23 $112.51 $115.88

Business Systems III $99.94 $102.94 $106.03

Business Systems II CISA $96.42 $99.31 $102.29

Business Systems II $86.37 $88.96 $91.63

Business Systems I $64.04 $65.97 $67.94

Computer Network Specialist Junior $87.28 $89.90 $92.60

Computer Network Specialist Mid Level $119.57 $123.16 $126.85

Computer Network Specialist Senior $133.46 $137.47 $141.59

Computer Programmer (Junior) $84.47 $87.00 $89.61

Computer Programmer (Mid Level) $111.03 $114.36 $117.79

Computer Programmer (Senior) $136.12 $140.20 $144.41

Computer Systems Administrator (Junior) $92.70 $95.48 $98.35

Computer Systems Administrator (Mid Level) $126.70 $130.50 $134.42

Computer Systems Administrator (Senior) $138.48 $142.63 $146.91

Computer Systems Analyst (Junior) $79.70 $82.09 $84.55

Computer Systems Analyst (Mid Level) $109.88 $113.17 $116.57

Computer Systems Analyst (Senior) $162.11 $166.97 $171.98

Counselor/Advocate (Junior) $71.59 $73.74 $75.95

Counselor/Advocate (Mid Level) $95.97 $98.85 $101.82

Counselor/Advocate (Senior) $155.68 $160.35 $165.16

Event Manager (Junior) $67.53 $69.55 $71.64

Event Manager (Mid Level) $112.10 $115.46 $118.92

Event Manager (Senior) $142.99 $147.28 $151.70

Labor Category Year 3 Year 4 Year 5

Human Resources Specialist (Junior) $64.60 $66.54 $68.54

Human Resources Specialist (Mid Level) $93.53 $96.33 $99.22

Human Resources Specialist 9Senior) $125.88 $129.65 $133.54

Instructional Coordinator (Junior) $77.83 $80.17 $82.57

Instructional Coordinator (Mid Level) $107.78 $111.01 $114.34

Instructional Coordinator (Senior) $139.89 $144.08 $148.41

Instructor (Junior) $77.83 $80.17 $82.57

Instructor 9Mid Level) $107.78 $111.01 $114.34

Instructor (Senior) $139.89 $144.08 $148.41

Level I Data Analyst $82.70 $85.18 $87.74

Level II Data Analyst $104.78 $107.92 $111.16

Level III Data Analyst $153.70 $158.31 $163.06

Level IV Data Analyst $154.95 $159.59 $164.38

Level V, SAP Subject Matter Expert Specialist $157.33 $162.05 $166.91

Logistics Specialist (Junior) $59.91 $61.70 $63.55

Logistics Specialist 9Mid Level) $110.16 $113.47 $116.87

Logistics Specialist (Senior) $138.10 $142.24 $146.51

Management Analyst (Junior) $75.68 $77.95 $80.29

Management Analyst 9Mid Level) $124.73 $128.48 $132.33

Management Analyst 9Senior) $161.05 $165.88 $170.86

Management Analyst (SME) $174.08 $179.30 $184.68

Program/Project Manager (Junior) $98.34 $101.29 $104.33

Program/Project manager (Senior) $131.79 $135.75 $139.82

Program/Project Manager 9Mid Level) $174.80 $180.04 $185.44

Software Applications Developer $127.01 $130.82 $134.74

Strategist V CISA $152.19 $156.76 $161.46

Task Order Project Manager (Junior) $88.52 $91.18 $93.91

Task Order Project Manager (Intermediate) $102.69 $105.77 $108.94

Task Order Project Manager (Senior) $135.83 $139.91 $144.11

Technical Specialist (Senior) $162.43 $167.30 $172.32

Technical Specialist (Intermediate) $71.29 $73.43 $75.63

Technical Specialist (Junior) $53.85 $55.47 $57.13

Web Developer (Junior) $83.53 $86.03 $88.61

Web Developer (Mid Level) $123.28 $126.98 $130.79

*3% Escalation rate

Service Contract Labor Standards/Service Contract Act (SCLS/SCA) Statement

The Service Contract Labor Standards, formerly the Service Contract Act (SCA); is applicable to this contract as it applies to the entire Multiple Award Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300); this contract still maintains the provisions and protections for SCLS eligible labor categories. If and/or when the contractor adds SCLS labor categories/employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

Labor Category Descriptions

All of the below labor categories apply to SIN #’s 541211, 541219, 541611, 624SS, and

OLM/OLMRC.

Labor Category Required

Education and

Experience

Description

Accountant IV CPA BA/BS Degree and 12 years’ experience.

CPA Required

Serves as a team member or leader, helping to ensure that a group of accountants are working in concert to systematically integrate business, cost accounting, and financial reporting with management processes to ensure the efficient stewardship of public funds. Can provide guidance on the accurate recording of complex accounting events, apply appropriate cost accounting techniques, and possess an understanding of the principles of financial statement compilation. Possess the ability to assess operational weaknesses, perform process improvement analysis, and craft corrective solutions. Is able to assess products and or procedures for compliance with government standards, accounting principles, A—123 internal controls / audits, and multi-tiered system application standards. Understands the interrelationships between core accounting requirements and automated solutions, considering the current system environment and the potential integration of added systems. Completes work within the time frame specified by the client, ensuring that all requirements are met. Is familiar with activity based costing, business case analysis and outsourcing requirements. CPA required.

Accountant III CPA BA/BS Degree and 7 years’ experience.

CPA required.

Serves as a team member or leader, helping to ensure that a group of accountants are working in concert to systematically integrate business, cost accounting, and financial reporting with management processes to ensure the efficient stewardship of public funds. Can provide guidance on the accurate recording of complex accounting events, apply appropriate cost accounting techniques, and possess an understanding of the principles of financial statement compilation. Possess the ability to assess operational weaknesses, perform process improvement analysis, and craft corrective solutions. Is able to assess products and or procedures for compliance with government standards, accounting principles, A—123 internal controls / audits, and multi-tiered system application standards. Understands the interrelationships between core accounting requirements and automated solutions, considering the current system environment and the potential integration of added systems. Completes work within the time frame specified by the client, ensuring that all requirements are met. Is familiar with activity based costing, business case analysis and outsourcing requirements. CPA required.

Accountant III BA/BS Degree and 7 years’ experience.

Serves as a team member or leader, helping to ensure that a group of accountants are working in concert to systematically integrate business, cost accounting, and financial reporting with management processes to ensure the efficient stewardship of public funds. Can provide guidance on the accurate recording of complex accounting events, apply appropriate cost accounting techniques, and possess an understanding of the principles of financial statement compilation. Possess the ability to assess operational weaknesses, perform process improvement analysis, and craft corrective solutions. Is able to assess products and or procedures for compliance with government standards, accounting principles, A—123 internal controls / audits, and multi-tiered system application standards. Understands the interrelationships between core accounting requirements and automated solutions, considering the current system environment and the potential integration of added systems. Completes work within the time frame specified by the client, ensuring that all requirements are met. Is familiar with activity based costing, business case analysis and outsourcing requirements.

Accountant II CPA BA/BS Degree and 5 years’ experience.

CPA required.

Serves as a team member or may supervise Accountant I, able to systematically integrate business, cost accounting, and financial reporting with management processes to ensure the efficient stewardship of public funds. Can provide guidance on the accurate recording of complex accounting events, apply appropriate cost accounting techniques, and possess an understanding of the principles of financial statement compilation. Possess the ability to assess operational weaknesses, perform process improvement analysis, and craft corrective solutions. Is able to assess products and or procedures for compliance with government standards, accounting principles, A—123 internal controls / audits, and multi-tiered system application standards. Understands the interrelationships between core accounting requirements and automated solutions, considering the current system environment and the potential integration of added systems. Completes work within the time frame specified by the client, ensuring that all requirements are met. Is familiar with activity based costing, business case analysis and outsourcing requirements. CPA required.

Accountant II BA/BS Degree and 5 years’ experience.

Serves as a team member or may supervise Accountant I, able to systematically integrate business, cost accounting, and financial reporting with management processes to ensure the efficient stewardship of public funds. Can provide guidance on the accurate recording of complex accounting events, apply appropriate cost accounting techniques, and possess an understanding of the principles of financial statement compilation. Possess the ability to assess operational weaknesses, perform process improvement analysis, and craft corrective solutions. Is able to assess products and or procedures for compliance with government standards, accounting principles, A—123 internal controls / audits, and multi-tiered system application standards. Understands the interrelationships between core accounting requirements and automated solutions, considering the current system environment and the potential integration of added systems. Completes work within the time frame specified by the client, ensuring that all requirements are met. Is familiar with activity based costing, business case analysis and outsourcing requirements.

Accountant I BA/BS Degree and 2 years’ experience.

Serves as a team member able to systematically integrate business, cost accounting, and financial reporting with management processes to ensure the efficient stewardship of public funds. Can provide guidance on the accurate recording of complex accounting events, apply appropriate cost accounting techniques, and possess an understanding of the principles of financial statement compilation. Possess the ability to assess operational weaknesses, perform process improvement analysis, and craft corrective solutions. Is able to assess products and or procedures for compliance with government standards, accounting principles, A—123 internal controls / audits, and multi-tiered system application standards. Understands the interrelationships between core accounting requirements and automated solutions, considering the current system environment and the potential integration of added systems. Completes work within the time frame specified by the client, ensuring that all requirements are met. Is familiar with activity based costing, business case analysis and outsourcing requirements.

Accountant Strategist V

CPA

BA/BS Degree and 13 years’ experience.

CPA required.

Serves as a leader ensuring that a group of accounting professionals are working in concert with automated complex business practices within the time frame specified by the customer and that all of the requirements are met. Must be able to assess products and procedures for compliance with government standards, A-123 internal controls audits, accounting principles, and multi-tiered system application standards. Must be able to grasp interrelationships between financial management requirements and automated solutions, considering the current system environment and the potential integration of added systems concurrently or later. Prepares all milestone documentation and presentations for senior managers, colleagues, and subordinates. Can present material before outsight authority for the client and/or prepare Program Managers for briefings and presentations. Is thoroughly familiar with activity based costing, business case analysis and outsourcing requirements. CPA required.

Admin III HS Degree and 4 years’ experience.

Performs diverse secretarial and administrative duties.

Key responsibilities include: Initiating special reports, composing routine correspondence, and compiling statistical and budget information, and providing communication with all levels of agency personnel to gather and convey information. Works independently or may supervise Admin I and/or II.

Admin II HS Degree and 2 years experience.

Performs diverse secretarial and administrative duties.

Key responsibilities include: Initiating special reports, composing routine correspondence, and compiling statistical and budget information, and providing communication with all levels of agency personnel to gather and convey information. Generally works under supervisions but may work independently or supervise an Admin I.

Admin I HS Degree and 1 year experience.

Performs entry level secretarial and administrative duties. Key responsibilities include: Composing routine correspondence, filing, and assisting with routine administrative operations. Works under supervision.

N Analyst (Intermediate) BA/BS Degree and 5 years’ experience.

Plans and provides analytical support for facilitation, training, methodology development and evaluation, business management techniques, and organizational development. Supports agency business process improvements and modernization projects. Key responsibilities include: Developing modern business methods, identifying best practices, and creating and assessing performance measurements. Generally works under supervision and may supervise an Analyst I.

Analyst (Jr) BA/BS Degree and 1 year experience.

Plans and provides analytical support for facilitation, training, methodology development and evaluation, business management techniques, and organizational development. Key responsibility includes: Providing recommendations, contributing and preparing briefings for business, management, technology, operational initiatives, policy formulation, professional or strategic goals. Generally works under supervision.

Business Systems I BA/BS Degree and 2 years’ experience.

Able to perform in areas such as optimizing and automating complex business practices given deadlines and milestones specified by the client.

Capable of gathering user requirements and translating them into workable automated solutions. Familiar with database architectures, object oriented design, and systems implementation. Must be able to assess products and procedures for compliance with government standards, accounting principles, internal controls, and multi-tiered system application standards.

Must have understanding of all stages of a project's life cycle, including the creation of schedules, requirements documents, system designs and specifications, and project status reports. Generally works under supervision.

Business Systems II BA/BS Degree and 5 years’ experience.

Able to perform in areas such as optimizing and automating complex business practices given deadlines and milestones specified by the client.

Capable of gathering user requirements and translating them into workable automated solutions. Familiar with database architectures, object oriented design, and systems implementation. Must be able to assess products and procedures for compliance with government standards, accounting principles, internal controls, and multi-tiered system application standards.

Must have understanding of all stages of a project's life cycle, including the creation of schedules, requirements documents, system designs and specifications, and project status reports.

Business Systems II CISA (Certified Information Systems Auditor)

BA/BS Degree and 5 years’ experience.

CISA

certification required.

Able to perform in areas such as optimizing and automating complex business practices given deadlines and milestones specified by the client.

Capable of gathering user requirements and translating them into workable automated solutions. Familiar with database architectures, object oriented design, and systems implementation. Must be able to assess products and procedures for compliance with government standards, accounting principles, internal controls, and multi-tiered system application standards.

Must have understanding of all stages of a project's life cycle, including the creation of schedules, requirements documents, system designs and specifications, and project status reports. CISA Certification required.

Business Systems IIII BA/BS Degree and 7 years’ experience.

Able to lead small teams of analysts in optimizing and automating complex business practices given deadlines and milestones specified by the client.

Capable of gathering user requirements and translating them into workable automated solutions. Familiar with database architectures, object oriented design, and systems implementation. Must be able to assess products and procedures for compliance with government standards, accounting principles, internal controls, and multi-tiered system application standards.

Must have understanding of all stages of a project's life cycle, including the creation of schedules, requirements documents, system designs and specifications, and project status reports.

Business Systems IIII CISA BA/BS Degree and 7 years’ experience.

CISA

certification required.

Able to lead small teams of analysts in optimizing and automating complex business practices given deadlines and milestones specified by the client.

Capable of gathering user requirements and translating them into workable automated solutions. Familiar with database architectures, object oriented design, and systems implementation. Must be able to assess products and procedures for compliance with government standards, accounting principles, internal controls, and multi-tiered system application standards.

Must have understanding of all stages of a project's life cycle, including the creation of schedules, requirements documents, system designs and specifications, and project status reports. CISA certification required.

Business Systems IV CISA BA/BS Degree and 12 years’ experience.

CISA

certification required.

Leads small teams of analysts in optimizing and automating complex business practices given deadlines and milestones specified by the client.

Capable of gathering user requirements and translating them into workable automated solutions. Familiar with database architectures, object oriented design, and systems implementation. Must be able to assess products and procedures for compliance with government standards, accounting principles, internal controls, and multi-tiered system application standards.

Must have understanding of all stages of a project's life cycle, including the creation of schedules, requirements documents, system designs and specifications, and project status reports. CISA Certification required.

Computer Network Specialist (Junior)

BA/BS Degree and 2 years’ experience.

Analyzes, tests, troubleshoots, and evaluates existing network systems, such as local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system. Monitors and performs network maintenance to ensure networks operate correctly with minimal interruption. Analyzes test data and recommends hardware or software upgrades.

Identifies areas of operation, which need upgraded equipment. Conducts surveys to determine user needs. Develops and writes procedures for installation, use, and solving problems of communications hardware and software. Assists users to identify and solve data communication problems.

Trains users in use of equipment. Generally works under supervision.

Computer Network Specialist (Mid Level)

BA/BS Degree and 5 years’ experience.

Analyzes, tests, troubleshoots, and evaluates existing network systems, such as local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system. Monitors and performs network maintenance to ensure networks operate correctly with minimal interruption. Analyzes test data and recommends hardware or software upgrades.

Identifies areas of operation, which need upgraded equipment. Conducts surveys to determine user needs. Develops and writes procedures for installation, use, and solving problems of communications hardware and software. Assists users to identify and solve data communication problems.

Trains users in use of equipment. May work under supersion, independently, and supervise Junior Computer Network Specialist.

Computer Network Specialist (Senior)

BA/BS Degree and 10 years’ experience.

Analyzes, tests, troubleshoots, and evaluates existing network systems, such as local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system. Monitors and performs network maintenance to ensure networks operate correctly with minimal interruption. Analyzes test data and recommends hardware or software upgrades.

Identifies areas of operation, which need upgraded equipment. Conducts surveys to determine user needs. Develops and writes procedures for installation, use, and solving problems of communications hardware and software. Assists users to identify and solve data communication problems.

Trains users in use of equipment. May work independently and/or supervise Mid Level, Junior Computer Network Specialist.

Computer Programmer (Junior)

BA/BS Degree and 2 years’ experience.

Creates, modifies, and test the code, forms, and script that allow computer or mobile applications to run.

Works from specifications drawn up by software developers or other individuals. May assist software developers by analyzing user needs and designing software solutions. May develop and write computer programs to store, locate, and retrieve specific documents, data, and information. Analyzes software requirements to determine feasibility of design within time and cost constraints. Analyzes information to determine, recommend, and plan layout for type of computers and peripheral equipment modifications to existing systems. Compiles and writes documentation of program development and subsequent revisions.

Revises or directs revision of existing programs to increase operating efficiency or adapt to new requirements. Consults with engineering staff to evaluate interface between hardware and software and operational and performance requirements of overall system. Develops and directs software system testing procedures, programming, and documentation. Writes instructions to guide operating personnel. Generally works under supervision.

Computer Programmer BA/BS Degree and 5 years’ experience.

Creates, modifies, and test the code, forms, and script that allow computer or mobile applications to run.

Works from specifications drawn up by software developers or other individuals. May assist software developers by analyzing user needs and designing software solutions. May develop and write computer programs to store, locate, and retrieve specific documents, data, and information. Analyzes software requirements to determine feasibility of design within time and cost constraints. Analyzes information to determine, recommend, and plan layout for type of computers and peripheral equipment modifications to existing systems. Compiles and writes documentation of program development and subsequent revisions.

Revises or directs revision of existing programs to increase operating efficiency or adapt to new requirements. Consults with engineering staff to evaluate interface between hardware and software and operational and performance requirements of overall system. Develops and directs software system testing procedures, programming, and documentation. Writes instructions to guide operating personnel. May work under supervision, independently, and supervise Junior Computer Programmer.

Computer Programmer BA/BS Degree and 10 years’ experience.

Creates, modifies, and test the code, forms, and script that allow computer or mobile applications to run.

Works from specifications drawn up by software developers or other individuals. May assist software developers by analyzing user needs and designing software solutions. May develop and write computer programs to store, locate, and retrieve specific documents, data, and information. Analyzes software requirements to determine feasibility of design within time and cost constraints. Analyzes information to determine, recommend, and plan layout for type of computers and peripheral equipment modifications to existing systems. Compiles and writes documentation of program development and subsequent revisions.

Revises or directs revision of existing programs to increase operating efficiency or adapt to new requirements. Consults with engineering staff to evaluate interface between hardware and software and operational and performance requirements of overall system. Develops and directs software system testing procedures, programming, and documentation. Writes instructions to guide operating personnel. May work under supervision, independently, and supervise Mid Level, Junior Computer Programmer.

Computer Systems Administrator (Junior)

BA/BS Degree and 3 years’ experience.

Ensures the upkeep, configuration, and reliable operation of assigned computer systems in support of the project or program. Installs new software releases and system upgrades, evaluates and installs patches, and resolves software-related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity.

Ensures implementation of system security measures.

Troubleshoots networking and operating system problems. Requires experience in administering UNIX or open system-compliant systems. General experience will include operations experience on large-scale computer systems or multi-server local area networks. Generally works under supervision.

Computer Systems Administrator (Mid Level)

BA/BS Degree and 5 years’ experience.

Ensures the upkeep, configuration, and reliable operation of assigned computer systems in support of the project or program. Installs new software releases and system upgrades, evaluates and installs patches, and resolves software-related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity.

Ensures implementation of system security measures.

Troubleshoots networking and operating system problems. Requires experience in administering UNIX or open system-compliant systems. General experience will include operations experience on large-scale computer systems or multi-server local area networks. May work under supervision, independently, and/or supervise Junior Computer Systems Administrator.

Computer Systems Administrator (Senior)

BA/BS Degree and 10 years’ experience

Ensures the upkeep, configuration, and reliable operation of assigned computer systems in support of the project or program. Installs new software releases and system upgrades, evaluates and installs patches, and resolves software-related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity.

Ensures implementation of system security measures.

Troubleshoots networking and operating system problems. Requires experience in administering UNIX or open system-compliant systems. General experience will include operations experience on large-scale computer systems or multi-server local area networks. May work under supervision, independently, and supervise Mid Level, Junior Computer Systems Administrator.

Computer Systems Analyst (Junior)

BA/BS Degree and 3 years’ experience.

Analyzes business and other data processing problems to implement and improve computer systems.

Analyzes user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software. Consults with staff and users to identify operating procedure problems.

Formulates and reviews plans outlining steps required to develop programs to meet staff and user requirements. Devises flow charts and diagrams to illustrate steps and to describe logical operational steps of program. Writes documentation to describe and develop installation and operating procedures of programs. Generally works under supervision.

Computer Systems Analyst (Mid Level)

BA/BS Degree and 5 years’ experience.

Analyzes business and other data processing problems to implement and improve computer systems.

Analyzes user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software. Consults with staff and users to identify operating procedure problems.

Formulates and reviews plans outlining steps required to develop programs to meet staff and user requirements. Devises flow charts and diagrams to illustrate steps and to describe logical operational steps of program. Writes documentation to describe and develop installation and operating procedures of programs. May work under supervision, independently, and supervise Junior Computer Systems Analyst.

Computer Systems Analyst (Senior)

BA/BS Degree and 10 years’ experience.

Analyzes business and other data processing problems to implement and improve computer systems.

Analyzes user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software. Consults with staff and users to identify operating procedure problems.

Formulates and reviews plans outlining steps required to develop programs to meet staff and user requirements. Devises flow charts and diagrams to illustrate steps and to describe logical operational steps of program. Writes documentation to describe and develop installation and operating procedures of programs. May work under supervision, independently, and/or supervise Mid Level, Junior Computer Systems Analyst.

Counselor/Advocate (Junior)

BA/BS Degree and 3 years’ experience.

Counsels individuals and provides group educational and vocational guidance services. Assists professional staff members to provide a wide range of social services to military families. Interviews clients to determine assistance required and arranges for the delivery of services or refers to another service provider for assistance. Assists clients to schedule attendance at events and activities. Records attendance at scheduled counseling sessions and events. Assists clients in the use of automated support systems and tools. Responsibilities may include transition and job assistance counseling, well-being programs, wounded warrior advocacy, or assault or domestic violence advocacy. Assists in the completion of related reports and documents. Generally work under supervision.

Counselor/Advocate (Mid Level)

BA/BS Degree and 5 years’ experience.

Counsels individuals and provides group educational and vocational guidance services. Assists professional staff members to provide a wide range of social services to military families. Interviews clients to determine assistance required and arranges for the delivery of services or refers to another service provider for assistance. Assists clients to schedule attendance at events and activities. Records attendance at scheduled counseling sessions and events. Assists clients in the use of automated support systems and tools. Responsibilities may include transition and job assistance counseling, well-being programs, wounded warrior advocacy, or assault or domestic violence advocacy. Assists in the completion of related reports and documents. May work under supervision, independently, and/or supervise Junior Counselor/Advocate.

Counselor/Advocate 9Senior)

BA/BS Degree and 10 years’ experience.

Counsels individuals and provides group educational and vocational guidance services. Assists professional staff members to provide a wide range of social services to military families. Interviews clients to determine assistance required and arranges for the delivery of services or refers to another service provider for assistance. Assists clients to schedule attendance at events and activities. Records attendance at scheduled counseling sessions and events. Assists clients in the use of automated support systems and tools. Responsibilities may include transition and job assistance counseling, well-being programs, wounded warrior advocacy, or assault or domestic violence advocacy. Assists in the completion of related reports and documents. May work under supervision, independently, and/or supervise Mid Level, Junior Counselor/Advocate.

Data Analyst IV BA/BS Degree and 12 years’ experience.

Formulates and applies mathematical modeling and other optimizing methods to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions. Manages small, less complex projects;

develops plans; analyzes data; makes recommendations; writes reports and prepares briefings for stakeholders and decision makers. May collect and analyze data and develop decision support software, service, or products. May develop and supply optimal time, cost, or logistics networks for program evaluation, review, or implementation.

Analyzes problems in terms of management information and conceptualizes and defines problem.

Prepares models of the problem in the form of one or several equations that relates constants and variables, restrictions, alternatives, conflicting objectives and their numerical parameters. Defines data requirements and gathers and validates information, applying judgment and statistical tests. Specifies manipulative or computational methods to be applied to the model.

Performs validation and testing of model to ensure adequacy, or determines need for reformulation.

Evaluates implementation and effectiveness of research. Writes reports or presents data in formats such as abstracts, bibliographies, graphs, or maps.

May interview individuals to obtain data or draft correspondence to answer inquiries. May work under supervision, independently, and/or supervise Data Analyst I, II, & III.

Data Analyst III BA/BS Degree and 7 years’ experience.

Formulates and applies mathematical modeling and other optimizing methods to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions. Manages small, less complex projects;

develops plans; analyzes data; makes recommendations; writes reports and prepares briefings for stakeholders and decision makers. May collect and analyze data and develop decision support software, service, or products. May develop and supply optimal time, cost, or logistics networks for program evaluation, review, or implementation.

Analyzes problems in terms of management information and conceptualizes and defines problem.

Prepares models of the problem in the form of one or several equations that relates constants and variables, restrictions, alternatives, conflicting objectives and their numerical parameters. Defines data requirements and gathers and validates information, applying judgment and statistical tests. Specifies manipulative or computational methods to be applied to the model.

Performs validation and testing of model to ensure adequacy, or determines need for reformulation.

Evaluates implementation and effectiveness of research. Writes reports or presents data in formats such as abstracts, bibliographies, graphs, or maps.

May interview individuals to obtain data or draft correspondence to answer inquiries. May work under supervision, independently, and/or supervise Data Analyst II & I.

Data Analyst II BA/BS Degree and 5 years’ Experience

Serves as a member of group of analysts who are working in concert to systematically integrate business, cost estimating and financial management processes to ensure the efficient stewardship of public funds.

Must be able to support the formulation of strategic financial plans, prepare cost estimates, and correlate financing requirements into executable budgets.

Possesses through knowledge of the allocation, execution, and administration of approved budgets.

Must be able to assess products and procedures for compliance with government standards, accounting principles, internal controls, and multi-tiered system application standards. Must be able to grasp interrelationships between financial management requirements and automated solutions, considering the current system environment and the potential integration of added systems concurrently or later.

Ensure that tasks are completed in the time frame specified by the client and assists in the preparation of milestone status reports and presentations for colleagues, subordinates, and end user representatives. Should be familiar with activity based costing, business case analysis and outsourcing requirements. May work under supervision, independently, and/or supervise Data Analyst I.

Data Analyst I BA/BS Degree and 2 years’ experience.

Formulates and applies mathematical modeling and other optimizing methods to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions. Manages small, less complex projects;

develops plans; analyzes data; makes recommendations; writes reports and prepares briefings for stakeholders and decision makers. May collect and analyze data and develop decision support software, service, or products. May develop and supply optimal time, cost, or logistics networks for program evaluation, review, or implementation.

Analyzes problems in terms of management information and conceptualizes and defines problem.

Prepares models of the problem in the form of one or several equations that relates constants and variables, restrictions, alternatives, conflicting objectives and their numerical parameters. Defines data requirements and gathers and validates information, applying judgment and statistical tests. Specifies manipulative or computational methods to be applied to the model.

Performs validation and testing of model to ensure adequacy, or determines need for reformulation.

Evaluates implementation and effectiveness of research. Writes reports or presents data in formats such as abstracts, bibliographies, graphs, or maps.

May interview individuals to obtain data or draft correspondence to answer inquiries. Generally works under supervision.

Event Manager (Junior) BA/BS Degree and 3 years’ experience.

Provides basic logistic and planning support related to special event management. Works with the project manager to design develop and implement events and meetings at the local, national and regional levels.

Provides administrative and logistical support for activities such as site selection, on-site logistical support and event registration. Ensures all administrative requirements related to event management are met in order to ensure effective and efficient delivery of event management services to the client for whom they are planning an event. Advises on the selection of audiovisual equipment to support events, training sessions, and meetings. Sets up, operates, and uninstalls equipment. Meets with presenters and facilitators to decide how and when media will be used. Assists with operation of automation during presentations. Generally works under supervision.

Event Manager (Mid Level) BA/BS Degree and 5 years’ experience.

Provides basic logistic and planning support related to special event management. Works with the project manager to design develop and implement events and meetings at the local, national and regional levels.

Provides administrative and logistical support for activities such as site selection, on-site logistical support and event registration. Ensures all administrative requirements related to event management are met in order to ensure effective and efficient delivery of event management services to the client for whom they are planning an event. Advises on the selection of audiovisual equipment to support events, training sessions, and meetings. Sets up, operates, and uninstalls equipment. Meets with presenters and facilitators to decide how and when media will be used. Assists with operation of automation during presentations. May work under supervision, independently, and/or supervise Junior Event Manager.

Event Manager (Senior) BA/BS Degree and 10 years’ experience.

Provides basic logistic and planning support related to special event management. Works with the project manager to design develop and implement events and meetings at the local, national and regional levels.

Provides administrative and logistical support for activities such as site selection, on-site logistical support and event registration. Ensures all administrative requirements related to event management are met in order to ensure effective and efficient delivery of event management services to the client for whom they are planning an event. Advises on the selection of audiovisual equipment to support events, training sessions, and meetings. Sets up, operates, and uninstalls equipment. Meets with presenters and facilitators to decide how and when media will be used. Assists with operation of automation during presentations. May work under supervision, independently, and/or supervise Mid Level, Junior Event Manager.

Human Resources Specialist (Junior)

BA/BS Degree and 3 years’ experience.

Performs a wide variety of military and civilian personnel activities. Serves as a clerical expert in independently processing the most complicated types of personnel actions, e.g., administrative separation of a military service member from active duty.

Responsibilities may include organizing, maintaining, and reviewing personnel records, entering and retrieving personnel information using computers, and preparing organizational charts, writing official correspondence, and preparing reports.