MAS - Indy Interpreting Inc. - 47QRAA22D009M

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for

GSA Advantage!® is: https://www.GSAAdvantage.gov

Multiple Award Schedule FSC Group: Professional Services FSC Class: R608

Contract number: 47QRAA22D009M

Contract period: May 11, 2022 through May 10, 2027

Indy Interpreting INC 618 E South ST Suite 500, Orlando, FL 32803 Phone: 727-657-3167

Fax: 321-281-8380 www.myccigroup.com

Contract administration source:

Indy Vega

727-657-3167 Indy.vega@myccigroup.com

Business size: Small, WOSB, EDWOSB, SDB, 8a Price list current as of Modification #PS-0011 on 06/06/2024

Prices Shown Herein are Net (discount deducted) For more information on ordering on ordering go to the following website:

https://www.gsa.gov/schedules http://www.myccigroup.com/ mailto:Indy.vega@myccigroup.com http://www.gsa.gov/schedules

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Recovery SIN Title

541930 541930RC Translation and Interpretation Services

OLM OLMRC Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Page 5.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Page 6.

2. Maximum order:

SINs Maximum Order

541930 $350,000

OLM $250,000

3. Minimum order: $100

4. Geographic coverage (delivery area). Domestic (US – 50 States, DC, Territories)

5. Point(s) of production: 3218 E. Colonial Dr. Suite G, Orlando, FL 32803

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. .5% off $250,000 to $500,000, and 1% off $500,001 or more.

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. Net 30 days

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. (Contractor insert number of days.) To Be Determined at the Task Order level

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact Contractor

10c. Overnight and 2-day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor

11. F.O.B. point(s). Destination

12. a Ordering address(es). 3218 E. Colonial Dr. Suite G, Orlando, FL 32803

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es). 3218 E. Colonial Dr. Suite G, Orlando, FL 32803

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

TRANSLATION SERVICES

SIN

Source

Language

Target

Both To and From

Language Service

Performed

Service

Type

Specified

Unit of

Issue (e.g.

Hour, Daily

Rate, Task, Sq. Ft)

Price

Offered to

GSA

(including

IFF) -

Rush Fee

Percentage

541930 English Spanish Yes Translation Standard Word $0.1396 15.00%

541930 English Portuguese Yes Translation Standard Word $0.1795 15.00%

541930 English Russian Yes Translation Standard Word $0.1795 15.00%

541930 English Vietnamese Yes Translation Standard Word $0.1795 15.00%

541930 English German Yes Translation Standard Word $0.2100 15.00%

541930 English Arabic Yes Translation Standard Word $0.2294 15.00%

541930 English Haitian-Creole Yes Translation Standard Word $0.2294 15.00%

541930 English Chinese

(Simplified &

Traditional)

Yes Translation Standard Word $0.1795 15.00%

541930 English French Yes Translation Standard Word $0.1795 15.00%

541930 English Tagalog Yes Translation Standard Word $0.1795 15.00%

541930 English Korean Yes Translation Standard Word $0.1995 15.00%

541930 English Japanese Yes Translation Standard Word $0.1995 15.00%

English Thai Yes Translation Standard Word

$0.1995 15.00%

English Spanish Yes proofreading Standard Word $0.0997

15.00%

English Mandarin Yes proofreading Standard Word $0.0997

15.00%

English Thai Yes proofreading Standard Word $0.0997

15.00%

INTERPRETING SERVICES

Target Language

Both To and From

Language Service

Performed

Service Type Specified

Unit of

Issue

GSA Price (including

IFF)

Rush Fee Percentage

ASL ASL Yes ASL general Interpreter**

Consecutive Hour $ 89.77 15.00%

ASL ASL Yes ASL specialized

Interpreter**

Consecutive Hour $ 120.91 15.00%

English Spanish Yes Foreign Language

Interpreter**

Consecutive Hour $ 89.77 15.00%

English Creole Yes Foreign Language

Interpreter**

Consecutive Hour $ 99.75 15.00%

English Bengali Yes Foreign Language

Interpreter**

Consecutive Hour $ 120.18 15.00%

English German Yes Foreign Language

Interpreter**

Consecutive Hour $ 135.00 15.00%

English Gujarati Yes Foreign Language

Interpreter**

Consecutive Hour $ 149.62 15.00%

English Korean Yes Foreign Language

Interpreter**

Consecutive Hour $ 125.70 15.00%

English Mandarin Chinese

Yes Foreign Language

Consecutive Hour $ 137.70 15.00%

Target Language

Both To and From

Language Service

Performed

Service Type Specified

Unit of

Issue

GSA Price (including

IFF)

Rush Fee Percentage

English Polish Yes Foreign Language

Interpreter**

Consecutive Hour $ 106.61 15.00%

English Portuguese Yes Foreign Language

Interpreter**

Consecutive Hour $ 127.70 15.00%

English Thai Yes Foreign Language

Interpreter**

Consecutive Hour $ 137.70 15.00%

English Vietnamese Yes Foreign Language

Interpreter**

Consecutive Hour $ 113.28 15.00%

English Kekchi/Q'eqc hi'

Yes Foreign Language

Consecutive Hour $ 184.03 15.00%

English Tzotzil Yes Foreign

Consecutive Hour $ 184.03 15.00%

Any English No CART Services

Consecutive CART Services

Hour $124.43 15%

54193

Englis h

Spanis h

Ye s

Foreign Language Interpreter

Consecutiv e

Government/Techni cal Expert

Government/Techni cal Expert

Hou r

$143.58

15.00

54193

Englis h

Any Ye s

Foreign Language Interpreter

In Person Expert Witness Expert Witness Hou

$191.44

54193

Englis h spanis h

Ye s

Foreign Language Interpreter

Consecutiv e

Braille Proofreading Braille Proofreading Hou

$227.81

54193

Englis h spanis h

Ye s

Foreign Language Interpreter

Consecutiv e

Braille Translation Braille Translation Hou

$455.62

54193

Englis h

English Ye s

Project Manager

In Person Project Manager Project Manager Hou r

$47.86 15.00

54193

Any Any Ye s

Foreign Language Interpreter

Desktop Publishing

Desktop Publishing Desktop Publishing Hou r

$52.64 15.00

54193

Any Any Ye s

Complianc e

Complianc e

508 Compliance 508 Compliance Hou r

$71.79 15.00

INTERPRETING SERVICES

Over the Phone

Target

Both To and

From

Language Service

Performed

Service Type

Specified

Unit of

Issue

GSA

Price

Rush Fee

Percentage

English

Albanian

Yes

Foreign

Interpreter

Consecutive

Minute

$1.68

0.00%

Amharic

Arabic

Armenian

Bangla

Bengali

Bosnian

Bulgarian

Burmese

Cambodian

Cantonese

Chin

Chin (Lai)

Chinese

Dari

Farsi

French

Greek

Georgian

Haitian Creole

Hakha-Chin

Hakka-Chinese

Hebrew

Hindi

Indonesian

Italian

Japanese

Karen

Kinyarwanda

Kirundi

Kiswahili, Swahili

Korean

Lao

Mandarin

Mongolian

Nepali

Polish

Portuguese

Portuguese

(Brazil)

$1.77

Punjabi

Rohingya

Romanian

Russian

Serbian

Somali

Spanish

$1.23

Swahili

Tagalog

$1.77

Taiwanese

Thai

Tigrinya

Turkish

Urdu

Uzbek

Vietnamese

Yoruba

$1.85

54193

Englis h

Spanis h

Ye s

Foreign Language Interpreter

Consecutiv e

Government/Technic al Expert

Government/Technic al Expert

Hou

$143.5

15.00

54193

Englis h

Any Ye s

Foreign Language Interpreter

In Person Expert Witness Expert Witness Hou

$191.4

15.00

54193

Englis h spanis h

Ye s

Foreign Language Interpreter

Consecutiv e

Braille Proofreading Braille Proofreading Hou

$227.8

15.00

54193

Englis h spanis h

Ye s

Foreign Language Interpreter

Consecutiv e

Braille Translation Braille Translation Hou

$455.6

15.00

54193

Englis h

English Ye s

Project Manager

In Person Project Manager Project Manager Hou r

$47.86 15.00

54193

Any Any Ye s

Foreign Language Interpreter

Desktop Publishing

Desktop Publishing Desktop Publishing Hou r

$52.64 15.00

54193

Any Any Ye s

Complianc e

Complianc e

508 Compliance 508 Compliance Hou r

$71.79 15.00

Labor Category Descriptions

TRANSLATOR

Performs a variety of language services including translation services and analyses from a source language to a target language. Provides a written translation from the source to the target language, understands the inner workings and the idiomatic terminology of their specific industry or discipline, and can be relied on to convey the intended meanings of the source documents rather than just delivering a literal translation. Translation services are provided for various industries and organizations including but not limited to legal, medical, law enforcement and business. All translators are expected to perform editing on projects already translated by professional translators.

Minimum education and experience: 2 years of professional experience, and a BA/BS college degree at a minimum.

FOREIGN LANGUAGE INTERPRETER

Foreign Language Interpreters serve as a liaison between Limited-English speakers and the individuals with whom they wish to communicate. Interpreters provide services at a state and federal level in a variety of settings such as conferences, in medical and health facilities and in-court or out-of court legal proceedings and provide consecutive and remote interpretation depending on the needs of each job.

Interpreters fulfill a series of qualifications, such as certifications and expertise in order to make sure it matches the client’s expectations. There are some languages for which a certification simply doesn’t exist in which case the state’s recommendations on finding highly qualified interpreters are used. In general, proof of past performance and a minimum of 3 years of experience is required.

Per the National Association of Judiciary Interpreters (NAJIT): “Court and legal interpreters are set apart because of the stringent ethical and professional standards they must meet. These professionals are highly skilled individuals who fulfill an essential role in the administration of justice. Limited-English-proficient (LEP) defendants, litigants, victims, and witnesses depend upon their services. Court

Interpreters must be impartial officers of the court, with a duty to serve the judicial process.” Thus, all interpreters, regardless of their certification, are required to follow the Code of Ethics and Conduct provided by the certifying entity or their respective State.

STANDARD FEE: The fee includes the provision of the interpreter as included in the quote provided by CCI. Includes interpreter time, travel, and attendance at the specified event. Parking fees, mileage, traveling time, etc. will be negotiated at the time of each request, prior to confirming the assignment, and clearly stated in each confirmation in writing.

RUSH FEE: This fee is instituted if the translation project is required to be delivered in less time than the proposed estimated delivery time. The rush fee is 15% of the service fee. If the entire project meets this criteria, there will be one fee shown on the invoice for the 15%. If it is applicable only to one item on the invoice, it will be shown as a rush fee for that item.

ASL INTERPRETER > 5 Business Days Notice

Individual provides unclassified ASL/English receptive and expressive simultaneous interpretation in a variety of settings, both alone and in teams, conveying all cultural, linguistic information embedded in the target message. Must possess advanced, accurate voicing skills to mediate both culturally and linguistically from spoken English to American Sign Language (ASL) and from ASL to spoken English in an equivalent manner. Must be familiar with the terminology and provisions of the American Disabilities Act (ADA).

Unclassified Interpreters possess skills in a broad range of general interpreting assignments. Unclassified Interpreters are used in general assignments including conferences, classes, staff/business meetings, interviews, training courses, performance evaluations. Individuals must possess a general knowledge of a variety of specialized vocabulary including some technical terms associated with the content they are interpreting. This includes but is not limited to specialized medical terminology, scientific and technical jargon, accounting, and business vernacular.

Minimum Education: Bachelor’s Degree Minimum Experience: 4 years National Certification: Must maintain at least one of the following listed below from Registry for Interpreters for the Deaf:

Certified Deaf Interpreter (CDI)

National Interpreter Certification (NIC) with or without levels NIC-Advanced or NIC-Master.

Certificate of Interpreting (CI)

Certificate of Transliterating (CT)

NAD IV Advanced

NAD V Superior Note: CDI, NIC, CI and CT are administered by the Registry of Interpreters for the Deaf [www.rid.org], the nationally recognized certifying body of American Sign Language Interpreters in the United States. NAD IV and NAD V were administered by the National Association of the Deaf (www.nad.org), which no longer offers interpreter certification. NAD V Superior (Granted by National Association of the Deaf)

Communication Access Realtime Translation (CART) is simply a live, word-for-word transcription of the spoken word into written English. You can use this service either on-site or remotely. CART is a wonderful tool that enables equal communication access and it is extremely cost effective.

CART services benefit a wider audience beyond just deaf or hard of hearing: it is basically for anyone who can read; from people with a hearing loss to people who need fast access to the message in a different language.

Our captioners are vetted by using NCRA/NVRA Guidelines. They receive training through private trainers and workshops sponsored by their respective certifying organizations. so they know they must maintain a minimum accuracy rate of 99% but often exceed 99.5% or better with the proper preparation materials. Captioners are allowed to select the content area that they feel is their strength. CCI Group's captioning team possesses more than 5 years of experience, on

Average, with subject-matter expertise such as legal, marketing, healthcare, technology, education, to name a few.

STANDARD FEE: The fee includes the provision of the interpreter as included in the quote provided by

CCI. Includes interpreter time, travel, and attendance at the specified event. Parking fees, mileage, traveling time, etc. will be negotiated at the time of each request, prior to confirming the assignment, and clearly stated in each confirmation in writing.

RUSH/AFTER HOURS FEE: This fee is instituted if the translation is applicable for services provided with less than 5 days notice or is required after normal business hours. The rush fee is 15% of the service fee.

If the entire project meets this criteria, there will be one fee shown on the invoice for the 15%. If it is applicable only to one item on the invoice, it will be shown as a rush fee for that item.

DTP (desktop publishing) in translation means formatting documents after they are translated. The scope of DTP varies widely, with some projects requiring no DTP at all and others requiring many hours of formatting. The more complex the formatting is, the larger the scope. A simple document with few images needs little or no DTP. A large InDesign file with multiple images, tables, charts, and cross-references is more time consuming.

ON-SITE SIMULTANEOUS AND CONSECUTIVE INTERPRETATION Simultaneous interpreting is oral translation without requiring pauses from the speaker. It generally requires audio equipment, such as a soundproof both for the interpreters, microphones, and headphones for all the members of the audience. Simultaneous interpreting involves simultaneous oral translation while the speaker delivers his/her speech. The flow and rhythm of the interpreter’s speech is delayed as he/she has to listen to the English speaker’s complete sentence before delivering the translation of each sentence in the other language. As a consequence, both speeches occur with a delay of a few seconds. Consecutive interpreting is oral translation that requires the speaker to pause every 20-60 seconds while the interpreter translates to the audience. It generally does not require special equipment.

Braille – This process involves converting either the source English or Spanish translation into a system of touch reading and writing for Blind people. Simultaneous interpreting On-site or Live

Expert Witness

・Examples: Courts, Trials, Hearings, etc. ・ Experience: Minimum of 5 years of general interpreting experience and 2 years of interpreting experience in the specialized setting. Our legal simultaneous linguists average 10 years of general interpreting experience and 7-10 years of specialized setting experience. ・ Certifications: State or Federal Court Certification, when available for the particular language, or a min of 2 years of interpreting experience in the court setting. ・ Education: Associates Degree

Project Manager Functional Responsibility:

Project Manager (PM): The primary role of a PM is to manage, coordinate, and implement interpretation projects consistently and professionally following standards of best practice in order to deliver a high-quality interpretation for the client. Projects are prioritized, commissioned, managed, and carried out in partnership with relevant and qualified contractors ensuring high performance and enactment of the values of the company. PMs also manage interpretation project budgets of various sizes and contracts with external contractors, set and manage projects within b d i b d fi d d k

Interpreter >5 Business Days Notice 30130 Interpreter (Sign Language) WD 1988-0742

SCA – Service Contract Act Wage Determination No 1988-0742 Revision 40

SCA Eligible Service SCA Equivalent Code Title

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

Wage Determination Number