MAS - Continental Service Group, LLC - 47QRAA22D002T

Authorized Multiple Award Schedule Price List

47QRAA22D002T

Continental Service Group, LLC dba ConServe GSA Contract Price File thru PS-0023 Page 1 of 7

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service Authorized Federal Supply Schedule FSS Price List

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

Multiple Award Schedule (MAS) FSC Group: Professional Services; Financial Services Subcategory

FSC Classes/Product Codes: R705

Contract Number: 47QRAA22D002T Contract Period: December 2, 2021 through December 1, 2026

Pricelist current as of Supplement No. PS-0023 Effective July 21, 2025

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Contractor: Continental Service Group, LLC dba ConServe 200 Cross Keys Office Park

Fairport, NY 14450 Telephone: 585-421-1000

Fax Number: 585-421-1028 Web Site: www.conserve-arm.com

Contract Administration: Christopher Woodworth

Telephone: 585-315-2209 E-mail: ConServeGSAContractAdmin@conserve-arm.com

Business Size: Other than Small Business

Prices Shown Herein are Net (discount deducted) https://www.gsaadvantage.gov/ https://www.gsa.gov/schedules http://www.conserve-arm.com/ mailto:ConServeGSAContractAdmin@conserve-arm.com

Continental Service Group, LLC dba ConServe GSA Contract Price File thru PS-0023 Page 2 of 7

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s):

SIN Recovery Description

561440 561440RC Debt Collection Services OLM OLMRC Order-Level Materials (OLMs)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment discounts, or any other concession affecting price. Contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply: See service pricing below.

Regular Collection 23% Loan Rehabilitation 16.45% Loan Consolidation 11.97% Administrative Wage Garnishment 20% Litigation Preparation Fee $100.00/per unit Administrative Resolution $109.72/per unit Federal Compliance Debt Collections 85%

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, the Contractor shall insert “Not applicable” for this item: Please refer to Pages 5 & 6, Special Item Number (SIN) 561440 - Debt Collection Services Labor Category Descriptions and Pricelist.

2. Maximum order:

Special Item No. 561440 - $1,000,000 Special Item No. OLM - $250,000

*Ordering activities may request a price reduction at any time before placing an order, establishing a BPA, or in conjunction with the annual BPA review. However, the ordering activity shall seek a price reduction when the order or BPA exceeds the simplified acquisition threshold. Schedule contractors are not required to pass on to all schedule users a price reduction extended only to an individual ordering activity for a specific order or BPA.

3. Minimum order: $100.00

4. Geographic coverage (delivery area): Domestic

5. Point(s) of production (city, county, and State or foreign country):

200 Cross Keys Office Park Fairport, NY 14450

6. Discount from list prices or statement of net price: Government Net Prices (discounts already deducted).

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7. Quantity discounts: None

8. Prompt payment terms: Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.": 0%, Net 30 Days

9. Foreign items: Not Applicable

10a. Time of delivery: Negotiated at the order level.

10b. Expedited Delivery: Please contact the Contractor for availability and rates.

10c. Overnight and 2-day delivery: Please contact the Contractor for availability and rates.

10d. Urgent Requirements: Please contact the Contractor for availability and rates.

11. F.O.B. point(s): Destination

12a. Ordering address:

PO Box 7 Fairport, NY 14450

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address:

PO Box 7 Fairport, NY 14450

14. Warranty provision: Not applicable

15. Export packing charges, if applicable: Not applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable): Not applicable

17. Terms and conditions of installation (if applicable): Not applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): Not Applicable

18b. Terms and conditions for any other services (if applicable): Not Applicable

19. List of service and distribution points (if applicable): Not Applicable

20. List of participating dealers (if applicable): Not Applicable

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21. Preventive maintenance (if applicable): Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g.

contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/: Not Applicable

23. Unique Entity Identifier (UEI) number: FBJQBCC38AY4

24. Notification regarding registration in System for Award Management (SAM) Database: Continental Service Group, LLC dba ConServe is registered and active in SAM.

https://www.section508.gov/

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Special Item Number (SIN) 561440 - Debt Collection Services Service Descriptions and Pricelist

Regular Collections Type of debt collection that is relative to standard collection practices on accounts delinquent over 60 days from the date of the last payment, includes loan consolidations, skip-tracing, telephone contacts, notification letters and administrative wage garnishments activities.

Required Licenses or Certifications: State Collections Licensure Security Clearance Required: Yes Minimum Experience: 0 Minimum Education: High School Diploma or High School Equivalent

Loan Rehabilitation Type of repayment program that allows consumers to have their loans taken out of default after 9 consecutive on-time agreed upon payments and the credit report updated to remove the default.

Required Licenses or Certifications: State Collections Licensure Security Clearance Required: Yes Minimum Experience: 0 Minimum Education: High School Diploma or High School Equivalent

Loan Consolidation Type of repayment program that allows consumers to consolidate loans into one new loan.

Required Licenses or Certifications: State Collections Licensure Security Clearance Required: Yes Minimum Experience: 0 Minimum Education: High School Diploma or High School Equivalent

Administrative Wage Garnishment Delinquent accounts eligible for garnishment of a debt by an agency or financial institution.

Required Licenses or Certifications: State Collections Licensure Security Clearance Required: Yes Minimum Experience: 0 Minimum Education: High School Diploma or High School Equivalent

Litigation Preparation Fee Type of debt collection that is no longer able to be serviced through standard collection practices and is prepared for Law Firm collection.

Required Licenses or Certifications: State Collections Licensure Security Clearance Required: Yes Minimum Experience: 0 Minimum Education: High School Diploma or High School Equivalent

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Administrative Resolution Fee Delinquent accounts eligible for full, non-discretionary write-off of a debt by an agency or financial institution (examples include death, total or permanent disability, bankruptcy, incarceration, no longer in business, etc.).

Required Licenses or Certifications: State Collections Licensure Security Clearance Required: Yes Minimum Experience: 0 Minimum Education: High School Diploma or High School Equivalent

Federal Compliance Debt Collections Execute debt recovery operations on behalf of U.S. Customs and Border Protection (CBP) under the Department of Homeland Security (DHS). Managing and collecting delinquent debts arising from civil penalties under the Immigration and Nationality Act (INA), ensuring full compliance with federal and state laws, CBP policies, and privacy regulations.

Required Licenses or Certifications: State Collections Licensure Security Clearance Required: Yes Minimum Experience: 0 Minimum Education: High School Diploma or High School Equivalent

SIN LABOR CATEGORY/SERVICE TITLE UOI Site GSA

Pricing

561440 Regular Collections percentage of total dollars collected

Contractor Facility 23%

561440 Loan Rehabilitation percentage Contractor Facility 16.45%

561440 Loan Consolidation percentage Contractor Facility 11.97%

561440 Administrative Wage Garnishment percentage of total dollars collected

Contractor Facility 20%

561440 Litigation Preparation Fee per unit (Based on $50 per unit, # of units determined by Agency

Contractor Facility $100.00

561440 Administrative Resolution Fee per unit (Based on $50 per unit, # of units determined by Agency

Contractor Facility $109.72

561440 Federal Compliance Debt Collections percentage of total dollars collected

Contractor Facility 85%

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Service Contract Labor Standards (SCLS) Matrix

The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF

541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.