MAS - Worldwide Language Resources, LLC - 47QRAA21D003C

Multiple Award Schedule FSC Group: Professional Services

Federal Supply Service Authorized Federal Supply Schedule

WorldWide Language Resources, LLC

308 Person Street, Fayetteville, NC 28301

Contract Number 47QRAA21D003C Contract Administrator, Ms. Patricia O’Brien, gsa@wwlr.com

On-line access to contract delivery ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The

INTERNET address GSA Advantage! Is: GSA Advantage.gov.

Contract Period: March 8, 2021 through March 7, 2026

Business Size: Large

General Service Administration

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

WorldWide Language Resources, LLC Federal Supply Service – Authorized Federal Supply Schedule

47QRAA21D003C

Page i

TABLE OF CONTENTS

WORLDWIDE’S BUSINESS INFORMATION

WORLDWIDE’S POINTS OF CONTACT

COMPANY PROFILE

MISSION

COMPANY HISTORY

GOVERNMENT CLIENTS AND PAST PERFORMANCE

CONTRACT INFORMATION FOR CUSTOMER

SERVICE CONTRACT LABOR STANDARDS

541930 TRANSLATION AND INTERPRETATION SERVICES

TRANSLATION SERVICES

Supplemental Translation Services

INTERPRETATION SERVICES

OCONUS Labor Category Descriptions

611630 LINGUISTIC TRAINING AND EDUCATION

OVERSEAS CULTURAL AND LANGUAGE IMMERSION PROGRAM

ON-SITE LANGUAGE INSTRUCTION & SUPPORT

MOBILE TRAINING TEAM

LANGUAGE PROGRAM COORDINATOR

LANGUAGE ACADEMIC SUPERVISOR

PROGRAM OF INSTRUCTION DEVELOPER

PROJECT MANAGER

SIN OLM: ORDER-LEVEL MATERIALS

THE GSA SCHEDULE – FAQS AND WHY GSA?

WHAT IS A FEDERAL SUPPLY SCHEDULE?

HOW DOES GSA AWARD THESE CONTRACTS?

WHAT ARE THE BENEFITS TO YOU, THE FEDERAL GOVERNMENT CUSTOMER?

WHAT ARE THE ORDERING PROCEDURES?

WHAT IS GSA ADVANTAGE™?

DOES "BEST VALUE" MEAN "LOWEST PRICE"?

INSURANCE

LIABILITY

Page ii

LIST OF TABLES

TABLE 1. WORLDWIDE'S BUSINESS INFORMATION

TABLE 2. WORLDWIDE POINTS OF CONTACT

TABLE 3. WORLDWIDE SERVICES

TABLE 4. CONTRACT INFORMATION FOR CUSTOMER

TABLE 5. WORLDWIDE'S TRANSLATION SERVICES (541930)

TABLE 6. WORLDWIDE'S SUPPLEMENTAL TRANSLATION SERVICES (541930)

TABLE 7. RUSH CHARGES (541930)

TABLE 8. GOVERNMENT NET PRICING (541930)

TABLE 9. OCONUS INTERPRETATION SERVICES GOVERNMENT NET PRICING (541930)

TABLE 10. FOREIGN LANGUAGE INSTRUCTOR QUALIFICATIONS (611630)

TABLE 11. LANGUAGE PROGRAM COORDINATOR DUTIES (611630)

TABLE 12. LANGUAGE PROGRAM COORDINATOR QUALIFICATIONS (611630)

TABLE 13. LANGUAGE ACADEMIC SUPERVISOR DUTIES (611630)

TABLE 14. LANGUAGE ACADEMIC SUPERVISOR QUALIFICATIONS (611630)

TABLE 15. PROGRAM OF INSTRUCTION DUTIES (611630)

TABLE 16. PROJECT MANAGER DUTIES (611630)

TABLE 17. RATES FOR LANGUAGE IMMERSION BY COUNTRY (611630)

TABLE 18. GOVERNMENT DISCOUNTED NET PRICING (611630)

GS-10F-0307L

WorldWide’s Business Information

Address WorldWide Language Resources, LLC

308 Person Street Fayetteville, NC 28301

Telephone 910.483.2881

Facsimile 910.483.2470

Website www.wwlr.com

E-mail gsa@wwlr.com

Contract Administrator Patricia A O’Brien

CAGE Code 07ES4

DUNS Number 94-5445765

Business Size Large Business

Business Certification Veteran Owned Business

Education Accreditation Accrediting Council for Continuing Education & Training (ACCET)

Translation Memberships American Translators Association (ATA) Table 1. WorldWide's Business Information

Contractor accepts LH and FFP

WorldWide’s Points of Contact

President Mr. Lawrence Costa lawrence.costa@wwlr.com

Chief Executive Officer – Authorized Negotiator Mr. Lance Manske lance.manske@wwlr.com

Chief Operating Officer – Authorized Negotiator Ms. Patricia A O’Brien patty.obrien@wwlr.com

Chief Finance Officer – Authorized Negotiator Mr. Christopher Livak chris.livak@measllc.com

Chief Strategy Officer – Authorized Negotiator Mr. Michael P Saulnier mike.saulnier@wwlr.com

Business Services Director – Authorized Negotiator

Ms. Ashley N Richardson ashley.richardson@wwlr.com

Contract Administrator Ms. Lana R Peters gsa@wwlr.com

Director of Foreign Language Training Ms. Zlata Dale zlata.dale@wwlr.com

Table 2. WorldWide Points of Contact http://www.wwlr.com/ mailto:gsa@wwlr.com mailto:Lawrence.Costa@wwlr.com mailto:Lance.Manske@wwlr.com mailto:Patty.Obrien@wwlr.com mailto:chris.livak@measllc.com mailto:mike.saulnier@wwlr.com mailto:Ashley.richardson@wwlr.com mailto:Zlata.Dale@wwlr.com

Company Profile

Mission

WorldWide Language Resources provides the best quality language services for the best price, in any language, anywhere, anytime, under any conditions.

Company History

In September of 1995, Lawrence P. Costa, former Command Language Program Manager of 10th Special Forces Group (Airborne), founded WorldWide as a language consultant firm. WorldWide is a diverse company formed by associates having extensive international experience operating in countries on every continent. WorldWide's principals have over forty years combined experience in international operations management. The high-quality professional products and services of WorldWide are always delivered on time and in any place in the world. We have an expanded marketing scope that includes the needs of academia and industry, as well as Government and defense organizations.

WorldWide specializes in foreign language instruction, interpretation, and translation, as well as proficiency testing, language textbook development and editing, and analysis of language training requirements and programs. Initially, these services were primarily provided to the Intelligence community and Department of Defense. Our mission expanded in 1997 to include corporate and professional foreign language services and specialized/technical language training for business clients. In 2001, our mission significantly expanded to provide local and deployed US citizens linguists to accompany US and Coalition task forces to combat zones throughout the globe.

WorldWide’s accreditation provides verification of our management and language program’s consistency, experience and reliability. WorldWide is nationally accredited by the Accrediting Council for Continuing Education and Training (ACCET), one of the thirteen organizations chartered by US Department of Education to award accreditation. Since WorldWide's founding, we have provided intensive language training to more than 4,000 students in over 45 languages and dialects for a total of almost 4 million class hours. More than 90% of these students have been Federal Government employees in full-time intensive programs.

SERVICES

Training Language Communications Consulting & Development

Language Training in the U.S. and Abroad

On-Site Language & Cultural Immersion Programs

Domestic "Isomersion" Courses

English as a Second Language (ESL)

Foreign Language Books & Educational Materials

Law Enforcement Specific Language Training (1122 program)

US Special Operations Command

(USSOCOM)

Translation Services (non-technical & technical)

Proofreading and Editing

Interpretation Services (escort, consecutive and simultaneous)

Cleared Interpreters/Translators (Secret & Top Secret)

Combat Zone Interpreters

Cultural Advisors

North Atlantic Treaty Organization (NATO)

Australian Defence Force (ADF)

International Business Consulting

International Business Development Services

Cross Cultural Communication Seminars

Joint Ventures

Security Advisors

Logistical Consulting

United Kingdom Ministry of Defence (UK MoD)

Table 3. WorldWide Services

Government Clients and Past Performance

WorldWide has had Government contracts for language services since its beginning in 1995. At present, WorldWide has competitive bid multi-year contracts and blanket purchase agreements for language training and translation/interpreting services. Our list of clients includes the following agencies:

NATO KFOR

National Security Agency

National Defense University North Carolina State Highway Patrol

Federal Bureau of Investigation Wal-Mart International

Immigration and Naturalization Service Drug Enforcement Administration

US Department of Agriculture

NASA

Department of Defense US Army John F. Kennedy Special Warfare

Center 1st, 3rd, 5th, 7th, 10th, 19th, and 20th Special

Forces Groups XVIII Airborne Corps & Fort Bragg

US Civil Affairs & Psychological Operations Command

US Navy SEALS / Naval Special Warfare Command

US Air Force Special Operations Command

US Army Intelligence School & Center Air Intelligence Agency Naval Security Group

USMC Intelligence Defense Intelligence Agency

US Coast Guard 4th Psychological Operations Group

Maine State Police

In Past Performance Reports from these agencies, WorldWide has consistently received excellent ratings. In order to confirm our excellent performance, please contact us for names and telephone numbers of individual agency Contract Officer Technical Representatives (COTR).

You may email your request to: gsa@wwlr.com or telephone WorldWide’s corporate headquarters 910.483.2881.

Contract Information for Customer

1a Table of Awarded special item number(s) with appropriate cross-reference to page number(s)

541930 Translation and Interpretation Services – Pages 8-12 611630 Linguistic Training and Education – Page 13-16

SIN OLM: Order-Level Materials – Page 21

1b

Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

See SIN pricing for 541930 and 611630

1c

If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided.

Translation hourly rates– Page 11 Interpretation hourly rates– Page 12

2 Maximum order $1,000,000.00

3 Minimum order $100.00

4 Geographic coverage (delivery area) FOB Worldwide

5 Point(s) of production (city, country, and State or foreign country) Fayetteville

Cumberland County North Carolina

6 Discount from list prices or statements of net price Government net prices (discounts already deducted)

7 Quantity discounts BPA discount of 2.5% for individual task orders of 1 year or more

8 Prompt payment terms Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. 1% 10 days, Net 30 days.

9 Foreign items (list items by country of origin) None

10a Time of delivery To be determined by Task Order

10b Expedited Delivery Available – contact Contractor for service & rates

10c Overnight and 2-day delivery Available – contact the Contractor for service & rates

10d Urgent Requirements Agencies can contact the Contractor to affect a faster delivery

11 F.O.B. point(s) Destination

12a Ordering address(es) Same as Contractor address

12b Ordering Procedures For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA's) are found in Federal Acquisition Regulation (FAR) 8.405-3

13 Payment address(es) Same as company address

14 Warranty provision Contact Contractor

15 Export packing charges, if applicable N/A

16 Terms and conditions of rental, maintenance, and repair (if applicable) N/A

17 Terms and conditions of installation (if applicable) N/A

Terms and conditions of repair parts indicating date of parts price lists and any discount from list prices

N/A

18a Terms and conditions for any other services (if applicable) N/A

19 List of service and distribution points (if applicable) N/A

20 List of participating dealers (if applicable) N/A

21 Preventive maintenance (if applicable) N/A

22a Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants).

N/A

22b

If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.)

The EIT standards can be found at: www.Section508.gov/.

N/A

23 Data Universal Numbering System (DUNS) number 94-5445765

Notification regarding registration in System for Award Management (SAM) database.

Registered

Table 4. Contract Information for Customer

Service Contract Labor Standards

SCLS Eligible Contract Labor Category/Service

SCLS Equivalent Code – Title WD Number

Translation 30110 – Foreign Language Translator 1987-0989

Technical Translator 30110 – Foreign Language Translator 1987-0989

Proofreader/Editor 30463 – Technical Writer III 2015-4377

The Service Contract Labor Standards (SCLS), formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

541930 Translation and Interpretation Services

Translation Services

WorldWide Language Resources, LLC provides written conversions of source texts from one language into a target language, while keeping true to the meaning and intent of the original source. All translation documents are word processed in a standard text format and a hard copy and/or soft copy is provided to the customer. Translation Services are performed by technically qualified and experienced native-speaking language specialists. All translators are interviewed and tested for their specific experience in translation, technical expertise and language skills.

Charges are based on target-language word count, except in cases of translations from English into character-based languages; in these cases, charges are based on the source language word count.

Technical Translations require a translation professional with specific expertise in the technical subject (i.e.

medicine, engineering, military weapons/equipment, sciences, etc.)

There are additional fees for translations require proofreading, editing or final production layout in a required media format. Formatting and graphic design service is also available. This service includes specialized word processing and inserting graphics in to documents with foreign language subtitles, etc.

-- BPA discount 2.5% Individual Task orders, 1 yr. or more --

Language

Government Net Pricing

Price per Word

Year 1 03/08/21 – 03/07/22

Year 2 03/08/22 – 03/07/23

Year 3 03/08/23 – 03/07/24

Year 4 03/08/24 – 03/07/25

Year 5 03/08/25 – 03/07/26

Albanian $0.2538 $0.2589 $0.2641 $0.2693 $0.2747

Arabic $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Bulgarian $0.2379 $0.2426 $0.2475 $0.2524 $0.2575

Czech $0.2464 $0.2514 $0.2564 $0.2615 $0.2668

Danish $0.2538 $0.2589 $0.2641 $0.2693 $0.2747

Dari $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Dutch $0.2500 $0.2550 $0.2601 $0.2653 $0.2706

Estonian $0.2538 $0.2589 $0.2641 $0.2693 $0.2747

German $0.2393 $0.2441 $0.2490 $0.2539 $0.2590

Italian $0.2446 $0.2495 $0.2545 $0.2596 $0.2648

Kazak $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Kurdish $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Kirghiz (Kyrgyz) $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Latvian $0.2259 $0.2304 $0.2350 $0.2397 $0.2445

Lithuanian $0.2419 $0.2468 $0.2517 $0.2567 $0.2619

Macedonian $0.2538 $0.2589 $0.2641 $0.2693 $0.2747

Pashto $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Persian-Dari $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Persian-Farsi $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Polish $0.2532 $0.2583 $0.2634 $0.2687 $0.2741

Portuguese $0.2440 $0.2489 $0.2539 $0.2590 $0.2641

Punjabi $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Romanian $0.2440 $0.2489 $0.2539 $0.2590 $0.2641

Russian $0.2486 $0.2535 $0.2586 $0.2638 $0.2691

Serbo-Croatian $0.2437 $0.2486 $0.2536 $0.2586 $0.2638

Slovenian $0.2439 $0.2488 $0.2538 $0.2589 $0.2640

Spanish $0.2276 $0.2322 $0.2368 $0.2415 $0.2464

Tadjik (Tajik) $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Turkish $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Turkmen $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Ukrainian $0.2538 $0.2589 $0.2641 $0.2693 $0.2747

Urdu $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Uzbek $0.2411 $0.2459 $0.2508 $0.2559 $0.2610

Table 5. WorldWide's Translation Services (541930)

Supplemental Translation Services

Labor/Task Category

Year 1 03/08/21 – 03/07/22

Year 2 03/08/22 – 03/07/23

Year 3 03/08/23 – 03/07/24

Year 4 03/08/24 – 03/07/25

Year 5 03/08/25 – 03/07/26

Proofreading and Editing (per hour)

$50.75 $51.77 $52.80 $53.86 $54.94

Table 6. WorldWide's Supplemental Translation Services (541930)

Proofreading and Editing service includes checking the translated document for fluency and for correct spelling and grammar in the target language.

Charges are for standard delivery translation rates are based on 3,000 words per translator in any language per business day. A business day is defined as Monday through Friday with exception for holidays. All rates listed above are for standard, non-technical translations of unclassified material.

Rush charges as follows:

2001-4000 words per business day Additional $0.02 per word

4001-10,000 words per business day Additional 20%

More than 10,001 words per business day Additional 20% Table 7. Rush Charges (541930)

Interpretation Services

WorldWide provides Interpreters and Cultural Advisors in over 100 languages including the following:

Albanian Amharic Arabic

Dari Estonian German

Kazakh Kirghiz (Kyrgyz) Macedonian

Pashto Persian- Farsi

Punjabi Romanian Russian

Serbian-Croatian (Bosnian, Croatian, and Serbian)

Tadjik Turkish Turkmen

Ukrainian Urdu Uzbek

WorldWide delivers high quality, professional products and services on time, any place in the world.

WorldWide interpreters and translators are technically qualified and experienced native-speaking language specialists, and most are certified by a translation-accrediting agency such as the American Translators Association (ATA).

WorldWide interpretation experience is extensive. With our interpreter and translator professionals, we have experience in such complex interpretation projects as simultaneous interpretation at multilingual conferences and court rooms to escort interpretation for high-level government officials. Additionally, WorldWide is experienced in providing interpreters to US and combined operations in the Middle East, Africa, Asia, and Eastern Europe (Balkans). WorldWide has been providing interpreter and translation support to Operations Enduring Freedom and Iraqi Freedom since the Global War on Terrorism began and was likewise involved in the NATO efforts during the conflict in the Balkans.

All interpreters are interviewed and tested for their specific bilingual or multilingual skills and experience in simultaneous and/or consecutive interpretation along with their cultural knowledge. They are equally reviewed for their translation, transcription, and technical expertise. WorldWide project managers for interpretation projects are skilled in operating under all conditions for the variety of needs of the US Government and US Military in the Continental US and abroad.

--- BPA discount 2.5% Individual Task orders, 1 yr. or more ----

GOVERNMENT NET PRICING

Language Service Type Year 1

03/08/21 – 03/07/22 Year 2

03/08/22 – 03/07/23 Year 3

03/08/23 – 03/07/24 Year 4

03/08/24 – 03/07/25 Year 5

03/08/25 – 03/07/26

Albanian Simultaneous $137.19 $139.93 $142.73 $145.59 $148.50

Amharic Simultaneous $144.14 $147.02 $149.96 $152.96 $156.02

Arabic Simultaneous $146.27 $149.19 $152.18 $155.22 $158.32

Dari Simultaneous $146.27 $149.19 $152.18 $155.22 $158.32

Estonian Simultaneous $137.19 $139.93 $142.73 $145.59 $148.50

German Simultaneous $137.09 $139.83 $142.63 $145.48 $148.39

Kazakh Simultaneous $146.27 $149.19 $152.18 $155.22 $158.32

Kirghiz (Kyrgyz) Simultaneous $146.27 $149.19 $152.18 $155.22 $158.32

Macedonian Simultaneous $137.19 $139.93 $142.73 $145.59 $148.50

Pashto Simultaneous $146.27 $149.19 $152.18 $155.22 $158.32

Persian-Farsi Simultaneous $146.27 $149.19 $152.18 $155.22 $158.32

Punjabi Simultaneous $146.27 $149.19 $152.18 $155.22 $158.32

Romanian Simultaneous $137.19 $139.93 $142.73 $145.59 $148.50

Russian Simultaneous $137.19 $139.93 $142.73 $145.59 $148.50

GOVERNMENT NET PRICING

Language Service Type Year 1

03/08/21 – 03/07/22 Year 2

03/08/22 – 03/07/23 Year 3

03/08/23 – 03/07/24 Year 4

03/08/24 – 03/07/25 Year 5

03/08/25 – 03/07/26

Serbian-Croatian Simultaneous $137.19 $139.93 $142.73 $145.59 $148.50

Tadjik Simultaneous $146.27 $149.19 $152.18 $155.22 $158.32

Turkish Simultaneous $146.27 $149.19 $152.18 $155.22 $158.32

Turkmen Simultaneous $146.27 $149.19 $152.18 $155.22 $158.32

Ukrainian Simultaneous $137.19 $139.93 $142.73 $145.59 $148.50

Urdu Simultaneous $146.27 $149.19 $152.18 $155.22 $158.32

Uzbek Simultaneous $146.27 $149.19 $152.18 $155.22 $158.32

Albanian Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Amharic Consecutive $101.50 $103.53 $105.60 $107.71 $109.87

Arabic Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Dari Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Estonian Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

German Consecutive $88.82 $90.59 $92.40 $94.25 $96.14

Kazakh Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Kirghiz (Kyrgyz) Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Macedonian Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Pashto Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Persian-Farsi Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Punjabi Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Romanian Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Russian Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Serbian-Croatian Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Tadjik Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Turkish Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Turkmen Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Ukrainian Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Urdu Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Uzbek Consecutive $95.16 $97.07 $99.01 $100.99 $103.01

Table 8. Government Net Pricing (541930)

* Interpretation prices given are for standard interpretation projects (non-technical, unclassified) under normal office or conference conditions in the US during a standard business week – Monday through Friday, 8:00am to 6:00pm local time. Rates quotes are hourly.

OCONUS INTERPRETATION SERVICES GOVERNMENT NET PRICING

Type Year 1

03/08/21 – 03/07/22 Year 2

03/08/22 – 03/07/23 Year 3

03/08/23 – 03/07/24 Year 4

03/08/24 – 03/07/25 Year 5

03/08/25 – 03/07/26

Linguist (Secret) $707.84 $722.00 $736.44 $751.16 $766.19

Linguist (Top Secret)

$837.91 $854.67 $871.77 $889.20 $906.99

Site Manager $620.79 $633.20 $645.87 $658.78 $671.96

The rates set forth above are for services performed outside the Continental United States (OCONUS). They are fully burdened daily rates that include the Danger Pay allowance in accordance with the Department of State Standardized

Regulations (DSSR).

Table 9. OCONUS Interpretation Services Government Net Pricing (541930)

OCONUS Labor Category Descriptions

Linguist. Provide super interpretation services in the required foreign language, to include concise grammar, pronunciation, and clear speed in both English and the native language designated to help support military operations overseas. Must be able to possess and maintain a Security Clearance as required.

• Minimum Educational/Degree Requirements – High School Diploma; Language Proficiency Required: 3 or higher level in the target language as measured by examination procedures that are equivalent to the DLPT (equates to an ALTA score of 9 or higher) taken within the immediate 12 months preceding the hire; must pass an English Language test.

• Minimum Years of Experience – 1 year

Site Manager. Provide support to overseas projects acting as a liaison between the customer, linguists, and WWLR headquarters. Provide accounting, reporting, processing, and logistical support. Ensure contact compliance, quality control, and customer satisfaction.

• Minimum Educational/Degree Requirements – Bachelor’s degree

• Minimum Years of Experience – 1 years

611630 Linguistic Training and Education

Overseas Cultural and Language Immersion Program

Overseas Cultural and Language Immersion training is the most effective way for a serious student to increase his/her language abilities. Our programs combine classroom and experiential learning to reinforce the language learning experience. Classroom instruction is augmented by cultural excursions and guest lectures by subject matter experts. These activities are all designed to build language acquisition and provide a firm understanding of the culture and context in which it is used. WorldWide has a history of tailoring our programs to meet all levels of foreign language skills and our clients' specific operational requirements.

Our qualified instructors possess a bachelor's level degree or foreign equivalency and minimum one year of teaching experience. The student to teacher ratio will not exceeds 6-to-l. All programs include the cost of course materials.

WorldWide offers 4-week Immersion programs that take place in the country noted. Extra training time may be purchased at a proportional rate. Two-week courses can be arranged and are proportional in cost. The minimum order is one student.

A (4) four-week immersion program provides the following:

• 80-hours of standard in-class training, usually 4-hours/day, 5-days/week. Instruction emphasizing reading, writing, listening, speaking and grammar skills.

• Instruction is tailored to the student's language proficiency.

• One hour-long guest lecture per week in selected programs, with additional question and answer period in selected programs. Topics for these lectures include government, schools, legal systems, business, etc.

• Each week an excursion will be provided to one of the following: national museum, art museum, history museum, cultural museum, battlefield, religious facility, opera, concert or theater.

• Accommodations are provided with a host family wherever possible. No more than one student will be assigned to a host family. The host family provides a receptive family environment with a clean, private, well-lit room furnished with a bed, linens, and a desk or table for course work.

• When staying with a host family is not possible due to cultural conditions, students will stay in a guesthouse, dormitory, hotel, or apartment.

• Visas and letters of invitation are provided as required.

• Transportation from and to the airport in the target country is provided.

• Students receive a medical and dental orientation upon arrival in country to insure they understand how to find, procure, and pay for emergency and routine treatment. In the event of illness, WorldWide will provide access to routine medical treatment at a clean, safe facility that has access to an HIV free blood supply.

• Transportation to and from planned programs, activities, and excursions.

• Two meals per day in home stay.

• Students are provided as required by the course: grammar reference book, verb conjugation book, bilingual dictionary, textbook or materials and/or audio materials (either cassette or CD).

Note: Airfare is NOT included, however can be priced separately as an incidental cost. WorldWide can accommodate other special requests, as incidental costs. Examples of incidental costs could include:

• Extra excursions

• Specialized language training in areas such as business, diplomatic, medical terminology

• Additional guest lectures

• National rail passes

• Special events such as parachuting, scuba diving, skiing, mountain climbing, medical training, etc.

• Additional one-on-one tutoring • Specialized training materials and equipment

On-Site Language Instruction & Support

WorldWide’s Instructor-led on-site language training consists of reading, speaking, listening, and writing.

Instruction will be as directed by the Government in any area of language skills associated with area studies, specialized technical and military terminology, or other desired curriculum. Instructors will introduce all aspects of the target language: teaching pronunciation, written language usage, reading and listening comprehension. As desired by the Government, the instructor may present materials concerning cultural aspects of the society whose language is being taught. Normal instruction is forty hours per week during normal duty hours. The Government provides the training facilities and materials or WorldWide can provide all training materials at cost.

Mandatory Qualifications for Foreign Language Instructors

• Native Proficiency in the language of instruction of not less than 3.0 in speaking, listening comprehension, and reading, (defined in AR 611-6, 16 Oct. 85) as demonstrated on the Defense Language Proficiency Test (DLPT), or by oral proficiency examination by a tester certified by the American Council for Teachers of Foreign Language (ACTFL).

• A Bachelor’s degree or foreign equivalent.

• Minimum experience of 1 year

• Formal study of the English Language with proficiency of at least level 2.0, as measured by the Test of English as a Foreign Language (TOEFL) or a score of no less than 70 on the English Comprehension Level (ECL) Test.

• Previous language teaching experience

• Familiarity in any specific topics and terminology in the target language and in English.

Table 10. Foreign Language Instructor Qualifications (611630)

Mobile Training Team

WorldWide’s Instructor lead language training consists of reading, speaking, listening, and writing.

Instruction will be as directed by the Government in any area of language skills associated with area studies, specialized technical and military terminology, or other desired curriculum. Instructor will introduce all aspects of the target language: teaching pronunciation, written language usage, reading and listening comprehension. As desired by the Government, the instructor may present materials concerning cultural aspects of the society whose language is being taught. Normal instruction is forty hours during normal duty hours. The Government provides training facilities and materials. This training is conducted at a site other than the normal duty location of the students. The instructors must meet the requirements as detailed above.

Language Program Coordinator

The Language Program Coordinator is available to coordinate and manage an organization’s foreign language program. The LPC administers a comprehensive language services program including training, testing, library, and classroom management, etc. The LPC is physically present at all Government language support service sites that require five or more contractor personnel for the duration of the requirement and acts as a central point of contact with the Government. He is required to meet quarterly with the COR. The LPC supervises the contractor's personnel, assures the availability of key managerial, administrative and support personnel. He maintains the continuity of the contracted work force for the duration of the contract.

The LPC is a full-time position for forty hours per week and available telephonically twenty-fours a day, seven days per week.

Language Program Coordinator Duties

• Direct and coordinate day-to-day activities of language program

• Initiate necessary forms and paperwork.

• Secure classrooms and materials for training

• Schedule classes and classroom use for training.

• Coordinate for immersion and Live Environmental Training.

• Brief commanders, VIPs, and other visiting groups on the status of the unit’s language training program.

• Collect, review, and catalog books, audio-visual aids, software, and other learning materials, adapting the most effective products, theories and technology to the needs of the unit language-training program.

• Communicate with DLIFLC and other language training centers regarding services, methodologies and technological developments and adapt these for use for the Unit’s Command Language Program.

Table 11. Language Program Coordinator Duties (611630)

Language Program Coordinator Qualifications

• Possess a Bachelor’s degree from an accredited school or college in the United States

• Minimum experience of 1 year

• Previous experience as a military or civilian Language Program Manager

• Possess a current Department of Defense Secret clearance

• Experience conducting and supervising Immersion Language Training

• Experience conducting and supervising Foreign Language Training for military units based in the United States

Table 12. Language Program Coordinator Qualifications (611630)

Language Academic Supervisor

The Language Academic Supervisor (LAS) develops curricula and trains instructors for language training and cultural indoctrination courses. The contractor shall provide all training for the LAS required to allow for performance of all functions required by this contract. The LAS shall be available for work 12 hours per day.

Duty days shall primarily be Monday thru Friday with occasional weekend work required. Total duty hours shall not exceed 40 hours per week. The LAS shall possess a SECRET clearance, in accordance the National Industrial Security Program Operating Manual (NISPOM).

Language Academic Supervisor Duties

• Serve as the civilian coordinator for language training for soldiers and civilians assigned the organization

• Develop language curricula to DLIFLC standards in direct support of the Mission Readiness Programs of Instructions for languages training and cross-cultural communications courses.

• Provide detailed Plans of Instruction (POI) for use by teachers who will instruct soldiers and civilians.

• Conduct training and indoctrination for native instructors for use in the unit language-training program.

• Coordinate with commanders and units for the times, places, and rosters for language training of soldiers and civilians.

• Provide detailed written and oral briefs in ENGLISH to Commanders regarding the status and effectiveness of the Command Language Program.

• Provide classified information and linguist data to commanders from the files of the National Manpower Data Center.

Table 13. Language Academic Supervisor Duties (611630)

Language Academic Supervisor Qualifications

• Experience developing foreign language course curricula for military units

• Demonstrate knowledge and understanding of the Army's language training program and shall have a minimum

• Possess a native proficiency in the one of the Government’s target languages as determined by the Government

• Possess proof of Defense Language Institute Foreign Language Curriculum (DLIFLC) Teacher Certification and have successfully completed the DLIFLC Program Language Manager's Course experience of four years developing language curricula and teaching military linguists.

• Possess typing and computer skills with Windows NT/XP, MS Access, MS Excel and shall have experience working with military linguist databases, including "sensitive" files from the National Manpower Data Center

Table 14. Language Academic Supervisor Qualifications (611630)

Program of Instruction Developer

The Program of Instruction Developer (PID) develops curricula for language training and cultural courses.

The PID shall have experience developing foreign language course curricula for military units. The PID shall demonstrate knowledge and understanding of the Army's language training program and shall have a minimum experience of four years developing language curricula and teaching military linguists.

Program of Instruction Duties

• Develop language curricula to DLIFLC standards in direct support of the Mission Readiness Programs of Instructions for languages training and cross-cultural communications courses.

• Provide detailed Plans of Instruction (POI) for use by teachers who will instruct soldiers and civilians.

• Conduct training and indoctrination for instructors for use in the unit language-training program.

Table 15. Program of Instruction Duties (611630)

Project Manager

The Project Manager (PM) is available to manage all personnel, logistics and administrative matters for large and small training, development, translation, or interpretation projects that may require contractor management of contractor personnel. Project managers are generally on-site and available to the Government 8-12 hours per day. The PM’s duty days shall primarily be Monday thru Friday with occasional weekend work required. Total duty hours shall not exceed 40 hours per week. WorldWide recommends including a Project Manager on all projects requiring the efforts of five or more full-time contractor personnel and/or extensive government property.

Project Manager Duties

• Must have a bachelor’s degree

• Minimum experience of 1 year

• Act as direct liaison between WorldWide, the KO, and customer COR

• Manage all administrative tasks and actions to include pay & labor, scheduling, quality control, and related programs

• Sign for sub hand receipts all government property and maintains physical accountability of said items Have direct supervision and management over subcontracted interpreter/translator employees

• Coordinate all aspects of desired training with customer and develop programs for implementation

• Directly responsible to WorldWide corporate for all aspects of contracted operations and services.

Table 16. Project Manager Duties (611630)

Table 17. Rates for Language Immersion by Country (611630)

Labor/Task Category Year 1

03/08/21 – 03/07/22

Year 2 03/08/22 – 03/07/23

Year 3 03/08/23 – 03/07/24

Year 4 03/08/24 – 03/07/25

Year 5 03/08/25 – 03/07/26

Mobile Training Team (Weekly Rate)

$2,664.38 $2,717.67 $2,772.02 $2,827.46 $2,884.01

Program of Instruction Developer (Weekly Rate)

$2,664.38 $2,717.67 $2,772.02 $2,827.46 $2,884.01

Language Program Coordinator (Weekly Rate)

$1,717.67 $1,752.03 $1,787.07 $1,822.81 $1,859.26

Course Title Course Length

Unit of Order Year 1

03/08/21 – 03/07/22

Year 2 03/08/22 – 03/07/23

Year 3 03/08/23 – 03/07/24

Year 4 03/08/24 – 03/07/25

Year 5 03/08/25 – 03/07/26

Region I – Overseas Cultural and Language Immersion in Southeast Asia and Central Asia

4 Weeks Per Person $6,824.47 $6,960.96 $7,100.18 $7,242.19 $7,387.03

Region II – Overseas Cultural and Language Immersion in Eastern Europe

4 Weeks Per Person $5,107.63 $5,209.78 $5,313.98 $5,420.25 $5,528.66

Region III – Overseas Cultural and Language Immersion in Western Europe

4 Weeks Per Person $5,458.31 $5,567.47 $5,678.82 $5,792.40 $5,908.25

Region IV – Overseas Cultural and Language Immersion in Southern Europe

4 Weeks Per Person $4,502.28 $4,592.32 $4,684.17 $4,777.85 $4,873.41

Region V – Overseas Cultural and Language Immersion in Latin America

4 Weeks Per Person $4,218.72 $4,303.09 $4,389.16 $4,476.94 $4,566.48

Region VI – Overseas Cultural and Language Immersion in Middle East and North Africa

4 Weeks Per Person $4,178.15 $4,261.71 $4,346.94 $4,433.88 $4,522.56

Region VII – Overseas Cultural and Language Immersion in North America

4 Weeks Per Person $2,754.19 $2,809.27 $2,865.46 $2,922.76 $2,981.22

Labor/Task Category Year 1

03/08/21 – 03/07/22

Year 2 03/08/22 – 03/07/23

Year 3 03/08/23 – 03/07/24

Year 4 03/08/24 – 03/07/25

Year 5 03/08/25 – 03/07/26

Language Academic Supervisor (Weekly Rate)

$2,064.35 $2,105.64 $2,147.75 $2,190.71 $2,234.52

On-Site Instruction (Weekly Rate)

$1,963.97 $2,003.25 $2,043.31 $2,084.18 $2,125.86

Project Management (Weekly Rate) $3,180.88 $3,244.49 $3,309.38 $3,375.57 $3,443.08

Table 18. Government Discounted Net Pricing (611630)

SIN OLM: Order-Level Materials WorldWide can provide services acquired in direct support of an individual task or delivery order placed against this Schedule. Since prices cannot be established in the Schedule contract, we will make a fair and reasonable price determination for an OLMs at order level.

The GSA Schedule – FAQs and Why GSA?

What is a Federal Supply Schedule?

A Federal Supply Schedule, also known as a Multiple Award Schedule (MAS), is a listing of contractors that have been awarded a contract by GSA that can be used by all Federal agencies.

How does GSA award these contracts?

GSA awards competitive contracts to those companies who give the same or better discounts than their best commercial customers, after it determines the prices to be fair and reasonable. The Federal Supply Schedule program mirrors commercial buying practices more than any other procurement process in Federal Government.

What are the benefits to you, the federal government customer?

You benefit from using this schedule by:

• Competition: All competition requirements have been met.

• Hassle-Free Volume Purchase Prices: GSA negotiated the discounts for you.

• Easy Payment Options: We accept the GSA SmartPay Card (credit card).

• Flexible Purchasing Options: Blanket Purchase Agreements save you time and money.

• CBD synopsis requirements: GSA has already issued the synopsis. AND

• Schedule orders count toward Small Business goals

• Access to state-of-the-art technology and quality services

What are the ordering procedures?

Federal Supply Schedule allows you to purchase commercial services without ever leaving your desk.

When contacting us, let us know that you are a Federal customer so that you can take advantage of the discounted schedule price. Be sure to cite the GSA Contract number on your ordering documents and when paying with the GSA SmartPay Card. Guidelines for ordering from schedules can be found in Federal Acquisition Regulation (FAR) 8.4 at http://www.arnet.gov/far.

The Guidelines are Summarized Below:

Under the $2,500 Micro-Purchase Threshold Order products/services from any schedule contractor of your choice utilizing GSA Advantage

Above the $2,500 Micro-Purchase Threshold Request quotes from three or more vendors based on a Statement of Work and Select the "Best Value.”

What is GSA Advantage™?

GSA Advantage™ is an electronic on-line ordering system for Federal employees. By using GSA Advantage™ you can do price reviews and comparisons as stated in FAR 8.404. Visit http://pub.fss.gsa.gov and click on the GSA Advantage™ logo.

GSA Advantage™ enables you to:

• Search for specific product information that meets your needs

• Review delivery options

• Purchase with the GSA SmartPay Card (credit card)

Does "Best Value" mean "Lowest Price"?

A Best Value selection provides additional features besides lowest price, for example:

• Past performance

• Special features on the product/service

• Technical qualifications http://www.arnet.gov/far http://pub.fss.gsa.gov/

Insurance

The client is responsible for making sure the participant’s health insurance policy covers the participant while traveling. If it does not, WorldWide is NOT responsible for any medical bills incurred during the program. However, WorldWide does assist participants with medical payments when necessary. These medical expenses are expected to be reimbursed to WorldWide at the earliest possible convenience.

Liability

WorldWide will NOT accept responsibility (financial or otherwise) for changes in the program due to strikes, bombings, terrorist activities, transportation delays, inclement weather, or other circumstances beyond our control. Every attempt to replace or reschedule program activities will be made.

WorldWide will NOT accept responsibility for any loss or damage to participants’ belongings, illness or injury to any participant during the program, accidents or unexpected incidents involving the participants during the program, expulsion due to behavior, or travel delays/changes beyond our control.

WorldWide reserves the right to change or alter any program based on numerous factors (weather, time, location, participants, language levels, interests, health, security, etc.). If the change(s) results in an event or activity being omitted from the program, another of equal or greater value will be substituted. WorldWide always reserves the right to change all programs when the change constitutes added features, events or activities that are deemed an appropriate improvement to the program.

Participants registering during the months of June, July & August MUST take into consideration that these are the peak months of the year for travel and extra-curricular academic activities and should plan accordingly.

308 Person Street, Fayetteville, NC 28301

Tel: 910.483.2881 Fax: 910.483.2470 Email: gsa@wwlr.com

URL: http://www.wwlr.com http://www.wwlr.com/