MAS - Technology, Automation & Management, Inc. - 47QRAA20D006N

General Services Administration

Federal Supply Service

Authorized Federal Supply Schedule Price List for

MAS - Multiple Award Schedule Federal Supply Group: Professional Services

Contract Number: 47QRAA20D006N

Period Covered by Contract: 05/21/2020 through 05/20/2025

Technology, Automation and Management (TeAM), Inc.

8280 Willow Oaks Corporate Drive Suite 620 Fairfax, VA 22031 Telephone No. (703) 347-7825 Contract Administrator: Letitia Janifer www.teamconsult.com

Business Size: Small Business

For more information on ordering from Federal Supply Schedule click on the FSS Schedules button at fss.gsa.gov.

MAS Contract 47QRAA20D006N___________

CUSTOMER INFORMATION

TERMS AND CONDITIONS APPLICABLE TO SOFTWARE LICENSES AND

SOFTWARE MAINTENANCE

(SPECIAL ITEM NUMBER 511210)

MAS Contract Labor Category Descriptions 541611, 611430 and 541219 MAS Contract Labor Category Descriptions 541219

MAS SCHEDULE PRICE LIST

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES

(SPECIAL ITEM NUMBER 54151S)

TERMS AND CONDITIONS APPLICABLE TO HEALTH INFORMATION TECHNOLOGY

SERVICES (SPECIAL ITEM NUMBER 54151HEAL)

TABLE OF CONTENTS

CUSTOMER INFORMATION

1. Special Item Numbers:

SIN Recovery SIN Description

541611 541611RC Professional Services/Business Administrative Services

611430 611430RC Professional Services/Training Services

541219 541219RC Professional Services/Budget and Financial Management Services

OLM OLMRC Order Level Materials

54151S Information Technology Professional Services

54151HEAL Health Information Technology Services

511210 Software Licenses

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Below

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Below

2. Maximum Order: $1,000,000.

In accordance with FAR 8.404, there may be circumstances where an ordering activity finds it advantageous to request a price reduction such as where a quantity of an individual order clearly indicates the potential for obtaining a reduced price. To assist customer agencies in determining when they should seek a price decrease, a level called a Maximum Order has been established under the contract. When an agency order exceeds this maximum amount, it is recommended that the ordering activity contact the contractor for a reduced price.

(1) The contractor may:

1. Offer a new lower price for this requirement (the Price Reduction clause is not applicable to orders placed over the Maximum Order in FAR 52.216-19);

2. Offer the lowest price available under the contract; or,

3. Decline the order; orders must be returned in accordance with FAR 52.216-19.

(2) A delivery order for quantities that exceed the Maximum Order may be placed with the contractor selected in accordance with FAR 8.404. The order will be placed under the current contract.

(3) Sales for orders that exceed the Maximum Order shall be reported in accordance with

GSAR 552.238-72.

3. Minimum Order: $100.00

4. Geographic Coverage: TeAM worldwide locations.

5. Point(s) of Production: TeAM worldwide locations.

6. Discount from List Prices or Statement of Net Price: All prices herein are net.

7. Quantity Discounts: 2% for each task order valued at $100,000.00 - $249,000.00

3% for each task order valued at $250,000.00- $399,000.00 5% for each task order exceeding $400,000.00

Quantity Discount for SIN 511210 – LinkNxtGen o 50-300 users - $30.18 o 301-550 users - $28.16 o 551-800 users - $26.14 o 801-1050 users - $24.13

LinkNxtGen Business Intelligence o 50-300 users - $73.58 o 301-550 users - $71.21 o 551-800 users - $68.77 o 801-1200 users - $66.28

Quantity Discount for SIN Products

$50,000 - $69,999 – Additional 1% $70,000 - $99,000 – Additional 2% $100,000 or greater – Additional 2.5%

8. Prompt Payment Terms: 1% Net 10 days from receipt of invoice or date of acceptance, whichever is later. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9a. Notification that Government purchase cards are accepted up to the micro-purchase threshold: Yes

9b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold: Yes

10. Foreign Items: None.

11a. Time of Delivery: Time of delivery is specified in negotiated delivery/task orders.

11b. Expedited Delivery: Items available for expedited delivery are noted in this price list.

11c. Overnight and Two Day Delivery: Overnight and two day delivery are not available.

11d. Urgent Requirements: Urgent Requirements are specified in negotiated delivery/task orders.

12. F.O.B. Point(s): Destination.

13a. Ordering Address:

TeAM, Inc.

8280 Willow Oaks Corporate Drive, Suite 620 Fairfax, VA 22031 ATTENTION: Charles G. Davis Phone: 703-347-7825 Fax: 888-820-1170 Email: cdavis@teamconsult.com

13b. Ordering Procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment Addresses:

TeAM, Inc.

8280 Willow Oaks Corporate Drive, Suite 620 Fairfax, VA 22031 ATTENTION: Charles G. Davis

Electronic Funds Transfer (EFT): will be provided separately

15. Warranty Provision: Standard Commercial Warranty.

16. Export Packaging Charges: Not Applicable.

17. Terms and Conditions of Government Commercial Credit Card Acceptance: TeAM accepts government commercial credit cards in accordance with government commercial credit card program guidelines.

18. Terms and Conditions of rental, maintenance, and repair: N/A

19. Terms and conditions of installation: N/A

20. Terms and conditions for any other services (if applicable): N/A

21. List of service and distribution points: N/A

22. List of participating dealers: N/A

23. Preventive maintenance: N/A

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). N/A

24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

25. Unique Entity Identification (UEI number): R5FAUF675G93

26. Notification regarding registration in System of Award Management (SAM) database:

Registered

TERMS AND CONDITIONS APPLICABLE TO SOFTWARE LICENSES

AND SOFTWARE MAINTENANCE

(SPECIAL ITEM NUMBER 511210)

INSPECTION/ACCEPTANCE

The Contractor shall only tender for acceptance those items that conform to the requirements of this contract.

The ordering activity reserves the right to inspect or test any software that has been tendered for acceptance. The ordering activity may require repair or replacement of nonconforming software at no increase in contract price. The ordering activity must exercise its post acceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the software, unless the change is due to the defect in the software.

2. ENTERPRISE USER LICENSE AGREEMENTS

REQUIREMENTS (EULA)

The Contractor shall provide all Enterprise User License Agreements in an editable Microsoft Office (Word) format.

3. GUARANTEE/WARRANTY

a. Unless specified otherwise in this contract, the Contractor’s standard commercial guarantee/warranty as stated in the contract’s commercial pricelist will apply to this contract.

b. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

c. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

4. TECHNICAL SERVICES

The Contractor, without additional charge to the ordering activity, shall provide a hot line technical support number for the purpose of providing user assistance and guidance in the implementation of the software.

5. SOFTWARE MAINTENANCE

a. Software maintenance as it is defined: (select software maintenance type):

X . Software Maintenance as a Product (SIN 511210)

Software maintenance as a product includes the publishing of bug/defect fixes via patches and updates/upgrades in function and technology to maintain the operability and usability of the software product. It may also include other no charge support that are included in the purchase price of the product in the commercial marketplace. No charge support includes items such as user blogs, discussion forums, on-line help libraries and FAQs (Frequently Asked Questions), hosted chat rooms, and limited telephone, email and/or web-based general technical support for user’s self diagnostics.

Software maintenance as a product does NOT include the creation, design, implementation, integration, etc. of a software package. These examples are considered software maintenance as a service.

Software Maintenance as a product is billed at the time of purchase.

X 2. Software Maintenance as a Service (SIN 511210)

Software maintenance as a service creates, designs, implements, and/or integrates customized changes to software that solve one or more problems and is not included with the price of the software. Software maintenance as a service includes person-to-person communications regardless of the medium used to communicate: telephone support, on-line technical support, customized support, and/or technical expertise which are charged commercially. Software maintenance as a service is billed arrears in accordance with 31 U.S.C. 3324.

Software maintenance as a service is billed in arrears in accordance with 31 U.S.C. 3324.

b. Invoices for maintenance service shall be submitted by the Contractor on a quarterly or monthly basis, after the completion of such period.

Maintenance charges must be paid in arrears (31 U.S.C. 3324). PROMPT

PAYMENT DISCOUNT, IF APPLICABLE, SHALL BE SHOWN ON THE

INVOICE.

6. PERIODS OF TERM LICENSES (SIN 511210) AND

MAINTENANCE (SIN 54151)

a. The Contractor shall honor orders for periods for the duration of the contract period or a lessor period of time.

b. Term licenses and/or maintenance may be discontinued by the ordering activity on thirty (30) calendar days written notice to the Contractor.

c. Annual Funding. When annually appropriated funds are cited on an order for term licenses and/or maintenance, the period of the term licenses and/or maintenance shall automatically expire on September 30 of the contract period, or at the end of the contract period, whichever occurs first. Renewal of the term licenses and/or maintenance orders citing the new appropriation shall be required, if the term licenses and/or maintenance is to be continued during any remainder of the contract period.

d. Cross-Year Funding Within Contract Period. Where an ordering activity’s specific appropriation authority provides for funds in excess of a 12 month (fiscal year) period, the ordering activity may place an order under this schedule contract for a period up to the expiration of the contract period, notwithstanding the intervening fiscal years.

e. Ordering activities should notify the Contractor in writing thirty (30) calendar days prior to the expiration of an order, if the term licenses and/or maintenance is to be terminated at that time. Orders for the continuation of term licenses and/or maintenance will be required if the term licenses and/or maintenance is to be continued during the subsequent period.

7. CONVERSION FROM TERM LICENSE TO PERPETUAL

LICENSE – NOT APPLICABLE

a. The ordering activity may convert term licenses to perpetual licenses for any or all software at any time following acceptance of software. At the request of the ordering activity the Contractor shall furnish, within ten (l0) calendar days, for each software product that is contemplated for conversion, the total amount of conversion credits which have accrued while the software was on a term license and the date of the last update or enhancement.

b. Conversion credits which are provided shall, within the limits specified, continue to accrue from one contract period to the next, provided the software remains on a term license within the ordering activity.

c. The term license for each software product shall be discontinued on the day immediately preceding the effective date of conversion from a term license to a perpetual license.

d. The price the ordering activity shall pay will be the perpetual license price that prevailed at the time such software was initially ordered under a term license, or the perpetual license price prevailing at the time of conversion from a term license to a perpetual license, whichever is the less, minus an amount equal to % of all term license payments during the period that the software was under a term license within the ordering activity.

8. TERM LICENSE CESSATION – NOT APPLICABLE

a. After a software product has been on a continuous term license for a period of , a fully paid-up, non-exclusive, perpetual license for the software product shall automatically accrue to the ordering activity. The period of continuous term license for automatic accrual of a fully paid-up perpetual license does not have to be achieved during a particular fiscal year; it is a written Contractor commitment which continues to be available for software that is initially ordered under this contract, until a fully paid-up perpetual license accrues to the ordering activity. However, should the term license of the software be discontinued before the specified period of the continuous term license has been satisfied, the perpetual license accrual shall be forfeited.

b. The Contractor agrees to provide updates and maintenance service for the software after a perpetual license has accrued, at the prices and terms of Special Item Number l32-34, if the licensee elects to order such services. Title to the software shall remain with the Contractor.

9. e.) Utilization Limitations for Perpetual Licenses – NOT

APPLICABLE

i.) Software Asset Identification Tags (SWID) (Option 1 Perpetual License)

1.) Option 1 is applicable when the Offeror agrees to include the International Organization for Standardization/International Electrotechnical Commission 19770-2 (ISO/IEC 19770- 2:2015) standard identification tag (SWID Tag) as an embedded element in the software. An ISO/IEC 19970-2 tag is a discoverable identification element in software that provides licensees enhanced asset visibility. Enhance visibility supports both the goals of better software asset management and license compliance. Offerors may use the National Institute of Standards and Technology (NIST) document “NISTIR 8060: Guidelines for Creation of Interoperable Software Identification (SWID) Tags,” December 2015 to determine if they are in compliance with the ISO/IEC 19770-2 standard.

2.) Section 837 of The Federal Information Technology Acquisition Reform Act (FITARA) of 2014, requires GSA to seek agreements with software vendors that enhance government- wide acquisition, shared use, and dissemination of software, as well as compliance with end user license agreements. The Megabyte Act of 2016 requires agencies to inventory software assets and to make informed decisions prior to new software acquisitions. In June of 2016, the Office of Management and Budget issued guidance on software asset management requiring each CFO Act (Public Law 101-576 – 11/15/1990) agency to begin software inventory management (M-16-12). To support these requirements, Offerors may elect to include the terms of Option 1 and/or Option 2, which support software asset management and government-wide reallocation or transferability of perpetually licensed software. ii.)

Reallocation of Perpetual Software (Option 2 Perpetual License) 1.) The purpose of SIN 511210 OPTION 2 is to allow ordering activities to transfer software assets for a pre-negotiated charge to other ordering activities. 2.) When an ordering activity becomes aware that a reusable software asset may be available for transfer, it shall contact the Contractor, identify the software license or licenses in question, and request that these licenses be reallocated or otherwise made available to the new ordering activity.

3.) Contractors shall release the original ordering activity from all future obligations under the original license agreement and shall present the new ordering activity with an equivalent license agreement. When the new ordering activity agrees to the license terms, henceforth any subsequent infringement or breach of licensing obligations by the new ordering activity shall be a matter exclusively between the new ordering activity and the Contractor.

4.) The original ordering activity shall de-install, and/or make unusable all of the software assets that are to be transferred. It shall have no continuing right to use the software and any usage shall be considered a breach of the Contractor’s intellectual property and a matter of dispute between the original ordering activity/original license grantee and the licensor.

5.) As a matter of convenience, once the original licenses are deactivated, di-installed, or made otherwise unusable by the original ordering activity or license grantee, the Contractor may elect to issue new licenses to the new ordering activity to replace the old licenses. When new licenses are not issued, the Contractor shall provide technical advice on how best to achieve the functional transfer of the software assets.

6.) Software assets that are eligible for transfer that have lapsed Software Maintenance Services (SIN 54151) may require a maintenance reinstatement fee, chargeable to the new ordering activity or license grantee. When such a fee is paid, the new ordering activity shall receive all the rights and benefits of Software Maintenance Services.

7.) When software assets are eligible for transfer, and are fully covered under pre-paid Software Maintenance Services (SIN 54151), the new ordering activity shall not be required to pay maintenance for those license assets prior to the natural termination of the paid for maintenance period. The rights associated with paid for current Software Maintenance Services shall automatically transfer with the software licenses without fee. When the maintenance period expires, the new ordering activity or license grantee shall have the option to renew maintenance.

8.) The administrative fee to support the transfer of licenses, exclusive of any new incremental licensing or maintenance costs shall be ______ percentage (%) of the original license fee. The fee shall be paid only at the time of transfer. In applying the transfer fee, the Software Contractor shall provide transactional data that supports the original costs of the licenses.

9.) Fill-in data and specific terms shall be attached to the GSA Price List (I-FSS- 600 CONTRACT PRICE LISTS (OCT 2016). f.) Software Conversions: Full monetary credit will be allowed to the ordering activity when conversion from one version of the software to another is made as a result of a change in operating system, or from one computer system to another. Under a perpetual license, the purchase price of the new software shall be reduced by the amount that was paid to purchase the earlier version. Under a term license, if conversion credits had accrued while the earlier version was under a term license, those credits shall carry forward and remain available as conversion credits which may be applied towards the perpetual license price of the new version.

MAS Contract Labor Category Descriptions 541611, 611430 and 541219

The following describes minimum performance expectations for all TeAM consulting levels.

Demonstrates drive to understand each clients unique business and political atmosphere with a focus on solving client problems Strives to exceed client expectations Displays integrity by being open and honest in all interactions Respects all confidential matters Exhibits sensitivity and respect for differences in individuals perspectives, personality, style, and cultural values Listens to and acts on constructive feedback Responds in a timely manner to all company-facing responsibilities (i.e., timesheets, invoices, resume updates, attendance at mandatory company meetings, interviewing, training, etc.)

Invests time outside of client activity to pursue activities to improve self, others, and company

Displays professionalism in regard to appearance, attitude, and timeliness in all client and office interactions

Contributes to and effectively shares knowledge across TeAM Appropriately weighs both client and personal needs to achieve the best possible balance for a given situation Conveys a positive image of TeAM to everyone

The following describes the role and minimum professional requirements for each consulting level within TeAM.

Labor Category Education

Yrs of Exp. Functional Responsibility

Administrative Assistant I

HS 1 The Administrative Assistant I works under close supervision in performing various administrative duties/tasks of a moderately complex nature, and assists in selected tasks of a more complex nature. He or she performs administrative functions related to management policies and general project operations.

Administrative Assistant II

HS 2 The Administrative Assistant II works under general supervision in performing moderately complex administrative duties and assists in specific tasks of a more complex nature. He or she performs administrative functions related to management policies and general project operations.

Associate Management Consultant I

HS 5 The Associate Management Consultant is a subject matter specialist who analyzes user needs to determine functional requirements as they apply to IT systems and solutions. He or she works with technical analysts and engineers to incorporate the functional requirements into new or existing systems and may remain involved through the design and final implementation of the resulting systems.

Management Consultant I

BS 3 Subject matter specialist who analyzes user needs to determine functional requirements as they apply to IT systems or solutions. He or she works as a member of a team and demonstrates superior oral and written communications skills.

Category Education

Yrs of Exp. Functional Responsibility

Management Consultant II

BS 4 Subject matter specialist who analyzes user needs to determine functional requirements as they apply to IT systems or solutions. He or she works as a member of a team and demonstrates superior oral and written communications skills.

Management Consultant III

BS 6 Subject matter specialist who analyzes user needs to determine functional requirements as they apply to IT systems or solutions. He or she works as a member of a team and demonstrates superior oral and written communications skills.

Management Consultant IV

MS 4 Subject matter specialist who analyzes user needs to determine functional requirements as they apply to IT systems or solutions. He or she works as a member of a team and demonstrates superior oral and written communications skills.

Senior Management Consultant

MS 10 Subject matter specialist who analyzes user needs to determine functional requirements as they apply to IT systems or solutions. He or she works as a member of a team and demonstrates superior oral and written communications skills.

Principal Management Consultant I

MS 10 The Consultant Expert develops and applies advanced methods, theories, and research techniques in the investigation and solution of complex and difficult concept, planning, design, and/or implementation problems requiring the expert application of advanced knowledge. He or she is often the highest level of individual contributor and is normally widely recognized for achievements, technical expertise, and meritorious standing within his or her professional field.

Principal Management Consultant II

MS 15 The Consultant II serves as the senior technical architect or advisor for strategies for designing and implementing large-scale, highly complex systems involving information processing, communications, and networking. He or she is knowledgeable of state-of-the-art or emerging technologies and methodologies.

Executive Management Consultant I

MS/MA 10 Demonstrated specialized experience in consulting with executive management and in managing projects for organizational transformation that require the application of reengineering, organizational, and operational change management approaches and information technology infrastructure redesign. The Executive Management Consultant I defines, plans, and leads complex, enterprise-wide Business Reengineering engagements. He or she oversees Business Reengineering projects, including defining executive project objectives, planning, project execution, recommendation development, and solution delivery planning. He or she manages teams of client and reengineering specialists on projects and applies Business Reengineering approaches and techniques including strategic planning, business information planning, enterprise information requirements analysis, activity based costing, economic analysis, information technology architecture design, and change management to effect organizational change and improve organizational performance. The Expert provides solution options and creates and manages plans for reengineering implementation as required.

Category Education

Yrs of Exp. Functional Responsibility

Executive Management Consultant II

MS/MA 15 Demonstrated specialized experience in consulting with executive management and in managing projects for organizational transformation that require the application of reengineering, organizational, and operational change management approaches and information technology infrastructure redesign. The Executive Management Consultant II defines, plans, and leads complex, enterprise-wide Business Reengineering engagements. He or she oversees Business Reengineering projects, including defining executive project objectives, planning, project execution, recommendation development, and solution delivery planning. He or she manages teams of client and reengineering specialists on projects and applies Business Reengineering approaches and techniques including strategic planning, business information planning, enterprise information requirements analysis, activity based costing, economic analysis, information technology architecture design, and change management to effect organizational change and improve organizational performance. The Expert provides solution options and creates and manages plans for reengineering implementation as required.

Senior Executive Management Consultant I

MS 15 The Senior Executive Management Consultant I is a subject matter – specialist who analyzes user needs to determine functional requirements as they apply to IT systems or solutions. He or she works with technical analysts and engineers to incorporate the functional –requirements into new or existing systems and may remain involved through the design and final implementation of the resulting systems. The Functional Expert demonstrates exceptional oral and written communications skills.

Project Control Specialist

BA/BS 3 Leads tasks and supervises staff in providing full financial management and administrative support to include cost estimation and analysis, budget formulation and execution, human resource planning and scheduling, and resource allocation.

Documentation Specialist

BA 4 Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Conduct an analysis of business and user needs. Translates needs into proper system requirement specifications. Reviews content of technical documentation for quality. Produces technical and scientific illustrations for presentations and/or publication.

BPR Specialist BA/BS 6 Skilled in functional process improvement techniques.

Analyzes process flows and descriptions to identify and eliminate and minimize inefficiencies. Applies Activity Based Costing to determine true value of process steps and outputs. Redesigns operations to achieve improvements in timeliness, cost, quality, and service delivery.

Category Education

Yrs of Exp. Functional Responsibility

Emerging Technology Expert

BS/BA 10 Plans technical architecture for the business environment and develops architecture strategy to support business goals and validates architecture for validity and performance.

Maps business requirements to products and provides product overview and strategy. Designs the planning process and approach as well as performs data analyses and planning. Develops, implements, and validates security requirements. Conducts pilot testing and develops written documentation to support the system. Plans and designs Internet and Intranet web sites. Conducts TCO analysis, Requirements Analysis (RA), and Business Case Analysis (BCA).

Prepares business case plans or other documentation to support findings and recommendations. Conducts workflow analyses, technology assessments, and business related studies. Prepares plans for, assesses, and implements system security.

Data Modeling Analyst

BA/BS 6 Responsible for working with systems and business analysts to identify the data frameworks for proposed systems, using frameworks such as IDEF and/or entity relationships. Integrates system-level data requirements and architectures into enterprise-level architectures that meet FEA standards. Defines data elements that meet business needs and integrates elements into and overall data architecture, including meta data that describes the data elements. Develops data modes, normalizing data usage to facilitate efficient system performance.

Researches current systems and processes to identify candidate data elements and structures for future systems and analyzes data elements and flows to ensure accuracy and consistency.

Business Process Analyst

BA/BS 6 Responsible for working with customers to understand business processes and workflows, and builds models of processes using frameworks incorporating quantitative information such as process times and workflow routing.

Analyzes business models to identify bottlenecks and constraints to current process models as well as identifies potential improvements and reusable processes that can be implemented. Documents improved processes, provides guidance and training to staff on improved processes, and provides presentations to management on risks and benefits of new processes. Integrates system or organizational process models into enterprise-level models to ensure maximum productivity and efficiency as well as oversees and provides guidance on testing of improved processes and ultimate implementation of new processes.

Quality Assurance Analyst

BS/BA 6 Assists with the analysis, review, test, and inspection of systems, business processes, case documentation and files, records systems, and documents in accordance with approved quality procedures and standards to identify, document, quantify, and report on errors, omissions, and inconsistencies from approved standards or applicable instructions. Follows procedures to generate statistically relevant samples for populations to be reviewed. Develops statistical process controls and improvement techniques and metrics. Prepares reports of results and recommendations for improvement and logs and tracks workload consistent with task requirements.

Category Education

Yrs of Exp. Functional Responsibility

Cost Analyst BA/BS 6 Leads tasks and supervises staff in providing full financial management and administrative support to include cost estimation and analysis, budget formulation and execution, manpower planning and scheduling, and resource allocation. Uses automated project scheduling and cost tracking software to support critical path and integrated master planning analysis. Performs economic analyses for evaluating the total and marginal costs of alternative ways to accomplish strategic business functions. Assists in performing comparative cost studies to determine whether specified operations should be privatized or outsourced rather than remain in-house.

Formulates life cycle cost-benefit analyses and applies economic and risk methodologies, tools, and techniques.

Solutions Architect

BA/BS 6 Manages the overall architecture of a technical solution, as defined by the client contract. Leads the solution architecture for medium to large complex projects and major phases of very large projects.

Manages the fact-finding, analysis and development of hypothesis/conclusions, production of final reports and delivery of presentations. Responsible for ensuring sound architectural design and solution integration, and that the project delivers to client expectations on time and to budget.

Enterprise Architect

BA/BS 3 Applies an enterprise-wide set of disciplines for the planning, analysis, design and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise.

Develops analytical and computational techniques and methodology for problem solutions. Utilizes performance analysis to predict performance trends, and identify unique and systemic performance anomalies. Provides specialized knowledge of systems operations, risk management principals, and leading edge industry technologies to develop enterprise level migration and consolidation plans that result in minimum risk, optimum performance solutions.

Research Analyst

BA/BS 3 Gathers information and statistical data. Analyzes data on past performance to predict future results. Devises methods and procedures for obtaining the data they need. Often designs surveys to assess preferences through Internet, telephone, or mail responses.

Evaluates data and makes recommendations to clients or employer.

Provides management with information needed to make decisions on the promotion, distribution, design, and pricing of products or services. May develop promotional brochures, plans, and events.

Configuration Management Analyst

BA/BS 9 Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Conducts analyses of business and user needs, documentation requirements, and translation into proper system requirement specifications. Leads tasks and supervises staff in preparing configuration management plans and procedures, performs configuration audits, monitors trouble reports and change requests, evaluates and selects tools to automate the change control process, and provides status accounting support.

Assists in the evaluation, definition, standardization, and tracking of data elements and object names.

Category Education

Yrs of Exp. Functional Responsibility

Acquisition Engineer

BA/BS 2 Supports the preparation of acquisition documentation including a statement of objectives (SOOs), statement of work (SOW) requirements, procurement plans, program descriptions, technical specifications, and other required solicitation information. Reviews Request for Proposal (RFP) packages for conformance with all aspects of relevant procurement regulations and validates independent government cost estimates (IGCEs).

Engineering Analyst

BA/BS 3 Performs a variety of engineering tasks which are broad in nature and are concerned with the design and implementation of support facilities and/or equipment. Performs engineering research, design development, and other assignments in conformance with customer specifications. Coordinates the activities of Technicians assigned to specific engineering projects.

Engineering Support Specialist

BA/BS 3 Performs operational analyses. Develops and implements operational tests and assessments. Develops and maintains functional and operating documentation. Performs assignments that are not completely standardized or prescribed, selects or adapts standard procedures or equipment, using fully applicable precedents, receives initial instructions, equipment requirements, and advice from supervisor or engineer as needed. Operates standard test equipment and records test data; extracts and compiles a variety of engineering data from field notes, manuals, and lab reports.

Scientific/ Engineering Professional

BA/BS 4 Applies engineering tools to perform system integration, configuration management, quality assurance testing, or acquisition and resource management. Analyzes, implements, or tests system components related to engineering or functional requirements of operational systems or support systems. Implements systems engineering concepts, methods and procedures. Reviews operating procedures to clarify objectives. Prepares documentation to describe system development, logic, coding, and corrections.

Data Analyst BA/BS 4 Conducts research, collect and analyze data, monitor economic trends, or develop forecasts. Researches a wide variety of issues including energy costs, inflation, interest rates, exchange rates, business cycles, taxes, and employment levels, among others.

Develops methods for obtaining the data they need. Prepares reports, including tables and charts, on research results. Presents economic and statistical concepts in a clear and meaningful way. May specialize in a particular area, but knowledge of basic economic principles is essential.

Technician BA/BS 3 Conduct site surveys; assess and document current site network configuration and user requirements. Design and optimize network topologies. Analyze existing requirements and prepare specifications for hardware acquisitions. Prepare engineering plans and site installation Technical Design Packages. Develop hardware installation schedules. Prepare drawings documenting configuration changes at each site. Prepare site installation and test reports.

Configure computers, communications devices, and peripheral equipment. Install network hardware. Train site personnel in proper use of hardware. Build specialized interconnecting cables.

Category Education

Yrs of Exp. Functional Responsibility

Logistics Analyst

BA/BS 3 Apply logistics knowledge by supporting technical programs and engineering staff through configuration management, scheduling, and/or tracking of program assets (computers, software, test assets, etc.) as specified by engineering requirements/documentation. Assist engineers in developing architectures that incorporates advanced costing techniques and planning.

Financial Management Specialist

BA/BS 6 Performs complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management problems or contractual issues which would require a report and recommend solutions. Principal duties may include, but is not limited to, work breakdown structures, prepare charts, tables, graphs, and diagrams to assist in analyzing problems.

Database Engineer

BA/BS 5 Experience in areas related to the administration, planning and development of computerized databases.

Technical Writer

BA 6 Prepares various types of publications by integrating original writing with inputs from technical and non-technical professionals. Analyzes industry standards and interprets client requirements for documentation. Researches and translates complex technical information and rewrites it for clarity and readability. Proofreads and performs editorial reviews on all forms of technical documentation.

Maintains version control over documents and supporting graphics.

Designs and updates communications programs/plans in support of clients.

Electronic Meeting Technographer

BA/BS 2 Support the meeting facilitator or Data Modeler in preparing and conducting meetings, and in meeting follow-up activities. Manipulate on-line electronic meeting software for Business Reengineering or Process Improvement sessions. Catalog, maintain, and distribute customer session data files.

Graphics Design Specialist/ Tech Illustrator

BA 4 Uses computer based graphics and other media to provide program-wide graphics for studies, reports, analyses and presentations.

Possesses specialized skills in Web, multimedia, or video. Designs other visuals such as logos, mastheads, and illustrations for articles in technical manuals, health journals, and other publications. Develops a system for scheduling and tracking requests for graphics/artwork to insure timely and efficient completion of all work products.

Uses advanced desktop publishing, page layout, or typesetting software to design and develop high quality textual and graphic compositions to communicate complex technical information.

Training Manager

BA/BS 8 Training Manager manages the implementation and operation of the training programs, practices and procedures for training personnel.

Responsible for staff development, supervision, and management.

Designs and administers training programs to train all levels of personnel. Responsible for the development, testing, and maintenance of training curriculum to instruct customer personnel on the utilization of customer products or services. Responsible for reviewing course content, training materials and documentation.

Works on complex problems where analysis of situations or data may require an in-depth evaluation of various factors. Exercises judgment within defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.

Category Education

Yrs of Exp. Functional Responsibility

Sr. Training Specialist

BA/BS 6 Develops, directs, plans, delivers and evaluates training programs or activities to meet external customer or internal employee learning objectives. Provides direct instruction and training to customers on services, procedures, processes, techniques, tactics, products or skill development. Assignments may include needs analysis, custom course development, development of criteria for evaluating the effectiveness of course objectives, and evaluation and learning assessments. Collaborates with customer or internal functional organization to develop, enhance, and/or evaluate new or existing learning objectives and course content. May create course content, training materials, visual aids and documentation to support a variety of instructional formats such as lecture, lab exercises, field training, computer-based training (CBT), and/or web-based training (WBT).

Trainer/Facilita tor

BA/BS 4 Develops, directs, plans, delivers and evaluates training programs or activities to meet external customer or internal employee learning objectives. Provides direct instruction and training to customers on services, procedures, processes, techniques, tactics, products or skill development. Assignments may include needs analysis, custom course development, development of criteria for evaluating the effectiveness of course objectives, and evaluation and learning assessments. Collaborates with customer or internal functional organization to develop, enhance, and/or evaluate new or existing learning objectives and course content. May create course content, training materials, visual aids and documentation to support a variety of instructional formats such as lecture, lab exercises, field training, computer-based training (CBT), and/or web-based training (WBT).

Sr. Instructional Designer

MA/MS 11 Must have extensive experience in instructional design, courseware development, curriculum design, and adult learning in support of development of computer based training. Experience with computer authoring tools and graphics packages.

Sr. Interactive Developer

BA/BS 6 Accountable for developing training/gaming-specific software code and associated life cycle deliverables for PC and Mainframe applications. Interprets process, data modules, and business requirements into software code for training applications. Analyzes, designs, develops, implements and maintains moderate to complex computer programs and subsystems. Performs steps required to design, test, and code such programs. Develops procedures and operating instructions, and successfully moves programs into production. Provides production support through problem analysis and resolution to correct deficiencies. Experience working with instructional designers to design context-specific software applications. On some projects may perform some program management functions.

Category Education

Yrs of Exp. Functional Responsibility

Interactive Developer

BA/BS 4 Assists Senior Interactive Developer with developing software code and associated life cycle deliverables for PC and Mainframe applications. Interprets process, data modules, and business requirements into software code for training applications. Analyzes, designs, develops, implements and maintains moderate to complex computer programs and subsystems. Performs steps required to design, test, and code such programs. Develops procedures and operating instructions, and successfully moves programs into production. Provides production support through problem analysis and resolution to correct deficiencies. Experience working with instructional designers to design context-specific software applications.

MAS Contract Labor Category Descriptions 541219

Hourly Rates and by the Encounter

Category Education

Yrs of Exp. Functional Responsibility

Outpatient Medical Coder I

HS, certs in CPC-H, CPC, CCS-

P and/or CCS certs are required, RHIT or RHIA are also acceptable.

2 Remote or On-site Outpatient E&M, CPT, ICD-9 (ICD9) and ICD- 10 (ICD10) medical record coding. Shall code all billable care including Medical Services Accounts (MSA), all Other Health Insurance (OHI) and encounters in clinic specialties requiring expertise in a specific area of medicine. Diagnosis and procedures according to the current International Classification of Disease, Clinical Modification (ICD-10-CM) and Physicians Current Procedural Terminology, current edition (CPT/HCPCS) rules and principles and coding guidelines utilizing a computerized encoding system(s) application knowledgeable. Research/resolve problematic coding practices identified by the MTFs to include data quality discrepancy items. Code encounters in clinic specialties where a high level of coding expertise in a particular specialty is required.

Shall resolve medical record documentation deficiencies through healthcare provider query and provide routine feedback to health care providers to correct future deficiencies.

Outpatient Medical Coder

II

HS, certs in CPC-H, CPC, CCS-

P and/or CCS certs are required, RHIT or RHIA are also acceptable

3 Remote or On-site Outpatient E&M, CPT, ICD-9 (ICD9) and ICD- 10 (ICD10) medical record coding.Shall code all billable care including Medical Services Accounts (MSA), all Other Health Insurance (OHI) and encounters in clinic specialties requiring expertise in a specific area of medicine. Diagnosis and procedures according to the current International Classification of Disease, Clinical Modification (ICD-10-CM) and Physicians Current Procedural Terminology, current edition (CPT/HCPCS) rules and principles and coding guidelines utilizing a computerized encoding system(s) application knowledgeable. Research/resolve problematic coding practices identified by the MTFs to include data quality discrepancy items. Code encounters in clinic specialties where a high level of coding expertise in a particular specialty is required.

Shall resolve medical record documentation deficiencies through healthcare provider query and provide routine feedback to health care providers to correct future deficiencies.

Outpatient Medical Coder

III

HS, certs in CPC-H, CPC, CCS-

P and/or CCS certs are required, RHIT or RHIA are also acceptable

5 Remote or On-site Outpatient E&M, CPT, ICD-9 (ICD9) and ICD- 10 (ICD10) medical record coding. Shall code all billable care including Medical Services Accounts (MSA), all Other Health Insurance (OHI) and encounters in clinic specialties requiring expertise in a specific area of medicine. Diagnosis and procedures according to the current International Classification of Disease, Clinical Modification (ICD-10-CM) and Physicians Current Procedural Terminology, current edition (CPT/HCPCS) rules and principles and coding guidelines utilizing a computerized encoding system(s) application knowledgeable. Research/resolve problematic coding practices identified by the MTFs to include data quality discrepancy items. Code encounters in clinic specialties where a high level of coding expertise in a particular specialty is required.

Shall resolve medical record documentation deficiencies through healthcare provider query and provide routine feedback to health care providers to correct future deficiencies.

Category Education

Yrs of Exp. Functional Responsibility

Outpatient Ambulatory/In patient Day Surgery Medical Coder

HS, certs in CPC-H, CPC, CCS-

P and/or CCS certs are required, RHIT or RHIA are also acceptable

3 Remote or On-site Outpatient E&M, CPT, ICD-9 (ICD9) and ICD- 10 (ICD10) medical record coding. Performs outpatient and a limited number of inpatient coding functions on a select group of patient types under supervision of revenue cycle manager. Reviews electronic health medical record documentation to ensure the complete coding of all-relevant diagnoses and procedures for hospital billing is accurate.