MAS - Encompass LLC - 47QRAA19D00BV

Evidence.

Engagement.

Learning.

1 | GSA Price List

GENERAL SERVICES ADMINISTRATION FEDERAL ACQUISITION SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

MULTIPLE AWARD SCHEDULE

FSC GROUP: PROFESSIONAL SERVICES

Contract Number: 47QRAA19D00BV

Contract Period: August 26, 2019 – August 25, 2029

Price List Current through Mod No. PO-0016, Effective Date April 15, 2024 inclusive of PO-0013 effective April 15, 2024

EnCompass LLC

10500 Alloway Drive, Potomac, MD 20854-1662

Phone: 301.287.8700 www.encompassworld.com

Contract Administrator: Rebecca Russell

Email: rrussell@encompassworld.com

Business Size: Other Than Small

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Online access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address

GSA Advantage!® is: GSAAdvantage.gov.

http://www.encompassworld.com/ mailto:kholderman@encompassworld.com https://www.gsa.gov/schedules

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INTRODUCTION

EnCompass LLC, a woman-owned consulting firm based in the Washington, D.C. area, partners with U.S. government and state agencies, foundations, and global organizations to strengthen human capital, deliver evidence-driven insights, and manage programs that achieve measurable results. We combine strengths-based and innovative approaches with whole-systems perspectives and practical solutions in workforce development, leadership, monitoring, evaluation and learning, program management, and knowledge exchange.

EnCompass is well known for its engaging, results-focused training programs, including its work in change management and its innovative training program on artificial intelligence for federal workers, leaders, and acquisition professionals.

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CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s):

Special Item Number Recovery Description 541611

Subgroup for Program Evaluation Services

541611RC Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

611430 611430RC Professional and Management Development Training

OLM OLMRC Order-Level Materials

1b. Identification of the lowest priced model number and the lowest unit price for that model for each special item number awarded in the contract

See awarded GSA Pricing.

1c. If the contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or sub-contractors who will perform services shall be provided.

See Labor Category Descriptions for responsibilities and requirements.

2. Maximum order:

Special Item Number Maximum Order

541611 $1,000,000 611430 $1,000,000

OLM $250,000

3. Minimum order:

$100.00

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4. Geographic coverage:

Domestic and overseas

5. Point of production:

EnCompass LLC 10500 Alloway Drive Potomac, MD 20854-1662 Phone: (301) 287-8700 Fax: (703) 709-8706

6. Discount from list prices or statement of net price:

Prices shown are net.

7. Quantity discounts:

None

8. Prompt payment terms:

Not applicable

Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items:

Not applicable

10a. Time of delivery:

To be negotiated with the ordering agency on each task order.

10b. Expedited delivery:

Contact EnCompass LLC for information on expedited delivery.

10c. Overnight and 2-day delivery:

Contact EnCompass LLC for information on overnight and 2-day delivery.

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10d. Urgent requirements:

Contact EnCompass LLC for information on urgent requirements. When the Federal Supply

Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering agency, agencies are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 work days after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the

Contractor offers an accelerated delivery time acceptable to the ordering agency, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

11. F.O.B. point:

Destination

12a. Ordering address:

EnCompass LLC

10500 Alloway Drive

Potomac, MD 20854-1662 Phone: (301) 287-8700 Fax: (703) 709-8706

12b. Ordering procedures:

See Federal Acquisition Regulations (FAR) 8.405-1, 8.405-2, and 8.405-3.

13. Payment address:

EFT Remittance Address EnCompass LLC 10500 Alloway Drive Potomac, MD 20854-1662 Phone: (301) 287-8700 Fax: (703) 709-8706

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14. Warranty provision:

Contractor’s Standard Commercial Warranty

15. Export packing charges:

Not applicable

16. Terms and conditions of rental, maintenance, and repair:

Not applicable

17. Terms and conditions of installation:

Not applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices:

Not applicable

18b. Terms and conditions for any other services:

Not applicable

19. List of service and distribution points:

Not applicable

20. List of participating dealers:

Not applicable

21. Preventive maintenance:

Not applicable

22a. Special attributes, such as environmental attributes:

Not applicable

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22b. Section 508 compliance information is available on Information and Communications Technology

(ICT) supplies and services and shows where full details can be found (e.g. contractor’s website or other location.)

Not applicable

23. Unique Entity Identifier (UEI) number:

V71FRUGWJMM3

24. Notification regarding registration in System for Award Management (SAM) database:

Contractor is registered and active in SAM (CAGE Code: 1VNA5)

25. Order-Level Materials SIN OLM

Order-Level Materials (OLMs) are supplies and/or services acquired in direct support of an individual order placed against a Federal Supply Schedule (FSS) contract or FSS blanket purchase agreement (BPA). OLMs are not defined, priced, or awarded at the FSS contract level. They are unknown before an order is placed against the FSS contract or FSS BPA. OLMs are only authorized for inclusion at the order level under a Time and Materials (T&M) or Labor-Hour (LH) Contract Line Item Number (CLIN) and are subject to a Not To Exceed (NTE) ceiling price. OLMs include direct materials, subcontracts for supplies and incidental services for which there is not a labor category specified in the FSS contract, other direct costs (separate from those under ODC SIN), and indirect costs. OLMs are purchased under the authority of the FSS Program and are not “open market items.”

Items awarded under ancillary supplies/services or other direct cost (ODC) SIN are not OLMs. These items are defined, priced, and awarded at the FSS contract level, whereas OLMs are unknown before an order is placed.

The Order-Level Materials SIN is only authorized for use in direct support of another awarded SIN.

Prices for items provided under the Order-Level Materials SIN must be inclusive of the Industrial Funding Fee (IFF). The cumulative value of OLMs in an individual order cannot exceed 33.33% of the total value of the order.

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Labor Category Descriptions Senior Advisor – Master’s or MBA degree and a minimum of 20 years of experience at senior levels of organizational leadership and management with notable achievements in the public or private sectors; or a PhD and a minimum of 20 years of experience that includes publishing on methods or findings, expert presentations in professional conferences, or significant innovations in the public or private sector.

Expert and Senior Consultant – Master’s, MBA, or CPA degree with a minimum of 15 years of experience at senior management levels in the public or private sector; or a JD-level degree with 10 years of experience or project management certification. Requires demonstrated superior performance at senior levels within the government or private sector, or substantial consulting experience as a lead advisor or technical team leader of large-scale efforts in quality management, business process improvements, financial sustainability planning, or organizational assessment.

Senior Management and Organizational Consultant – Master’s, MBA, or CPA degree with a minimum of 12 years of experience at senior management levels in the public or private sector; or a

JD-level degree with 10 years of experience. Requires strong experience in reinvention/change management/quality management initiatives in the public sector.

Senior IT Specialist – Master’s degree in a technology-related field or MBA with a minimum of 10 years of experience in managing technology projects at the highest level. Experience must include demonstrated successful management of IT systems, as well as the design, development, implementation, and evaluation of automated information systems to enable major performance enhancements.

Project Manager – Master’s degree in relevant area with minimum 6 years of experience in public sector project management and implementation. This includes planning, budget management, and supervision of both fixed and virtual work groups. Must be skilled in facilitation of work group teams.

Senior Analyst – Master’s degree in a relevant area—for example, MBA, MPA, or MPP—with a minimum of 10 years of experience in the public or private sector. Requires skills in applying quantitative and qualitative research methods to public policy and systems process issues. Exceptional writing skills are essential.

Associate Analyst – Bachelor's degree in a relevant area, master’s degree preferred, with a minimum of 5 years of experience in the public or private sector. Good skills in analysis, writing, and conducting assessments.

Curriculum Design Specialist – Master’s degree with at least 8 years of experience in designing and developing adult training and workshop curricula, including the development of instructor

9 | GSA Price List manuals, participant guides, and multimedia materials in support of training. Exceptional design and writing skills are required.

Senior Trainer – Master’s degree in organizational development or a related field with a minimum of 10 years of experience in the design and delivery of training events and workshops for the public sector in areas such as: leadership, organizational change, enhancing performance for managers/supervisors, customer service, quality management, and other courses. Also requires knowledge and experience in the design and facilitation of both small- and large-group work sessions, and leading-edge approaches to this work.

Technical Writer – Master’s degree in a relevant area with a minimum of 5 years of experience in authoring, editing, and publishing specialized materials. These may include training manuals, education curricula, technical guidelines, specialized software and user documentation, and policy and procedure information.

Graphic Design/Illustration – Master’s degree or BFA-level training with a minimum of 5 years of experience in visual design and graphics development. Experience with Internet and Intranet website design, architecture, usability, and graphics is desirable.

Coach I – Bachelor's degree with 5 years of experience in designing and implementing coaching programs. Must demonstrate strong leadership, presentation, and interpersonal communication skills.

Coach II – Master's degree with 10 years of experience in designing and implementing coaching programs at leadership and senior levels. Functions entail designing and implementing coaching sessions, including one-on-one coaching with senior executives in leadership areas of expertise.

Senior Research/Evaluation Advisor – Master's degree with 10 years of experience in highly specialized research and evaluation projects. Prior experience serving in roles such as project director, chief of party, or principal investigator for complex multiple studies and/or evaluation efforts desirable.

Deep understanding of a range of evaluation and research methodologies and deep sector expertise.

Trainer/Facilitator – Bachelor's degree with 5 years of relevant experience. Demonstrated ability to plan and prepare for instruction; effectively facilitate and promote transfer of knowledge and skills;

manage an environment that promotes learning and performance; assess learning; evaluate instructional effectiveness; and deliver training courses in-person and across virtual platforms.

Senior Learning Specialist – Master's degree with 8 years of experience facilitating courses, developing learning strategies, designing interactive learning experiences, and designing curricula based on experiential, adult-centered learning; knowledge of the principles of learning, including adult learning, learning styles, participatory methods, instructional design, whole systems design, e-learning, and related topics.

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Communications Specialist – Bachelor's degree with 5 years of experience. Demonstrated ability to develop and implement a communications plan, identify communications channels, monitor and analyze audience reactions and behaviors, and advise on internal and external communications efforts.

Knowledge Management Specialist – Bachelor's degree with 5 years of experience.

Demonstrated understanding of knowledge management principles, and capacity to deliver knowledge management and/or organizational learning activities, including strategies and tools to collect, organize, store, and share information assets for effective use within an organization or team. Ability to link content development and engagement strategies that facilitate timely, useful delivery of information through project learning platforms and activities.

Instructional Design Specialist – Bachelor's degree and 5 years of experience in curriculum development. Demonstrated ability in learning needs analysis and planning, instructional design and development for customized training courses, and/or learning evaluation, including experience in developing technology-supported/virtual instruction.

Project Coordinator – Bachelor's degree and 2 years of experience in project coordination. Highly organized with skills in problem-solving and planning, analysis, and design of project management, and planning tasks and methods.

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Substitution Chart Labor Category

Min.

Education

Min.

Experience

Master’s Bachelor’s Associate High School

Senior Advisor Master’s 20 N/A 22 24 N/A

Expert and Senior Consultant Master’s 15 N/A 17 19 N/A

Senior Management and Organizational Consultant

Master’s 12 N/A 14 16 N/A

Senior IT Specialist Master’s 10 N/A 12 14 N/A

Project Manager Master’s 6 N/A 8 10 N/A

Senior Analyst Master’s 10 N/A 12 14 N/A

Associate Analyst Bachelor’s 5 N/A N/A 7 9

Curriculum Design Specialist Master’s 8 N/A 10 12 N/A

Senior Trainer Master’s 10 N/A 12 14 N/A

Technical Writer Master’s 5 N/A 7 9 N/A

Graphic Design/Illustration Master’s 5 N/A 7 9 N/A

Coach I Bachelor’s 5 N/A N/A 7 9

Coach II Master’s 10 N/A 12 14 N/A

Senior Research/Evaluation Advisor

Master’s 10 N/A 12 14 N/A

Trainer/Facilitator Bachelor’s 5 N/A N/A 7 9

Senior Learning Specialist Master’s 8 N/A 10 12 N/A

Communications Specialist Bachelor’s 5 N/A N/A 7 9

Knowledge Management Specialist

Bachelor’s 5 N/A N/A 7 9

Instructional Design Specialist Bachelor’s 5 N/A N/A 7 9

Project Coordinator Bachelor’s 2 N/A N/A 4 6

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SCLS Eligible Contract Labor Category SCLS Equivalent Code – Title Wage Determination Number

Technical Writer 30461 — Technical Writer I 15-4269

The Service Contract Labor Standards (SCLS), formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. The identified labor categories and fixed price services are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix.

The prices awarded are in line with the geographic scope of the contract.

COURSE DESCRIPTIONS

Cancellation Policy

EnCompass offers a full range of state-of-the-art training modules custom-designed to meet the unique objectives and challenges of each of our clients.

Our Leadership Academy© courses have helped many organizations develop effective leaders and supervisors, enhance communications, resolve conflicts, improve customer service, and manage change. Courses are 1 day in length, unless otherwise noted.

Introduction to Leadership

Module 1 uses Appreciative Inquiry as a way for participants to explore concepts of leadership and management, formulate a common vision of effective leadership, and identify shared organizational values. Participants assess their own personal leadership style, and recognize the range and variety of leadership, management, and organizational development theories.

Communications within a Learning Organization

Module 2 uses small- and large-group exercises to identify effective communication skills. It explores characteristics of a learning organization with a particular focus on understanding the power of mental models (unspoken assumptions). Participants practice advocacy, inquiry, and narrative techniques as ways to address mental models and other forms of interference in communications.

Management, Supervision, and Coaching

Module 3 further explores characteristics of learning organizations by introducing the concepts of personal mastery and whole systems as a management framework. After identifying their units’ purpose via customers’ needs, wants, and expectations, participants have the opportunity to share exceptional supervisory experiences. They then apply leadership styles and applications to real-life

If the U.S. Government closes due to a weather or safety emergency, courses will be rescheduled for a later date. A per-course cancellation fee of $3,000 will be charged if a course is cancelled 2 weeks or less from the initial delivery date.

13 | GSA Price List supervisory situations through role plays using objective, reflective, interpretive, and decisional questions.

Working in Teams

Module 4 covers essential elements for effective teams—for example, ground rules, agenda, evaluation, group task and maintenance functions, stages of group development, and climate assessment, primarily through interactive exercises, and large- and small-group discussion. The emphasis is on application to current job responsibilities. Participants receive extensive printed materials for on-the-job reference.

Conflict, Negotiation, and Resolution

Module 5 presents a framework for understanding conflict, exploring different conflict-resolution styles, and adopting a positive approach to resistance. Through discussions and group exercises, participants learn to recognize the value of conflict; identify its various sources; and express, appreciate, and manage resistance.

Affirmative Customer Service

Module 6 combines theory and practice so that participants can understand and address customers’ needs, wants, and expectations. Going beyond surveys and focus groups, participants learn a process for exploring best practices for building long-term relationships with customers and sharing customer-service lessons across the organization.

Leadership and Managing Change

Module 7 explores the effects of transitions on the morale and productivity of staff members. Coaching is presented as a management tool for change, and participants devise strategies for managing specific changes in their work environments. Drawing on their own experiences and key leadership concepts introduced throughout the course, participants envision their accomplishments in 6 months and develop personal action plans, as well as the next steps in building and nurturing a learning organization.

English Writing Proficiency (5 Days)

The English Writing Proficiency Course was designed for USAID to improve the quality of the American

English writing skills of Foreign Service Nationals (FSNs) whose primary language is not English. The course is designed for USAID staff members who are expected to contribute to mission planning documents, technical reports, trip reports, and other documents as requested. The training approach reflects the fact that participants speak English although they might not have had extensive training in writing. The focus is on experiential learning with hands-on individual and group writing exercises that are tied to real-life assignments and USAID work situations. It is a 5-day course and includes participant manuals with resources for writing USAID documents. Standard and advanced options are available.

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5-Day Courses with Two Trainers

All 5-day courses are delivered in-person with two trainers, for up to 25 participants. The customer must provide projectors, screens, and other audio/visual equipment, as well as the space for the training, room configuration, and all refreshments/meals. The 5-day course prices do not include the costs of travel for the two trainers to the training venue. The customer is responsible for providing a list of course attendees for pre-course communication.

Leadership Learning Program

This dynamic, experiential program covers introduction to leadership styles, emotional intelligence, building effective teams, supporting innovation, and managing change. Course includes 4 hours of follow-on coaching for each of the 25 participants, plus a 360 Assessment. Coaching for additional participants can be purchased on a per hour basis from the EnCompass PSS Rate schedule. The course addresses Office of Personnel Management (OPM) fundamental, Executive, or Government

Performance and Results Modernization Act of 2010 (GPRAMA) competencies: leadership, accountability, change management, vision, and team building.

Effective Supervision I or II

Effective Supervision I: This workshop provides new supervisors with the foundational skills they need for effective performance management, such as creating clear, cascading goals; conducting regular constructive feedback and coaching; following guidelines for dealing with performance/conduct issues;

and conducting performance reviews. Effective Supervision II: This workshop provides experienced supervisors with personal development and new skills in effective supervision and building effective teams. It covers a personal vision of supervision excellence, effective onboarding, managing staff development, diversity as a strength in teams, providing feedback, and managing separation effectively. Addresses OPM fundamental, Executive, or GPRAMA competencies: oral and written communication, accountability, conflict management, developing others, and human capital management.

Gender Integration, and Gender-Based Violence Prevention and Response

This engaging, experiential course teaches participants basic gender concepts, focuses on developing programs through robust gender analysis, highlights the impact of gender-based violence (GBV) across a number of sectors, and suggests opportunities for preventing and responding to GBV. This practical workshop shares a systematic methodology for examining the differences in roles and norms for women and men, girls and boys across five gender analysis domains: (1) laws, policies, regulations, and institutional practices; (2) cultural norms and beliefs; (3) gender roles, responsibilities, and time use;

(4) patterns of power and decision making; and (5) access to and control over assets and resources.

Participants will practice applying these concepts to program design. Addresses OPM fundamental, Executive, or GPRAMA competencies: oral and written communication, accountability, conflict management, developing others, leveraging diversity, and human capital management

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1- Day Courses with One Trainer or Virtually Led

All 1-day courses can be delivered in-person with one trainer or virtually led online. The price for all 1-day courses is for a minimum of 15 participants. Up to 10 participants can be added for a price per person, for a total cohort of 25 participants. The customer must provide projectors, screens, and other audio/visual equipment, as well as the space for training, room configuration, and all refreshments/ meals for in-person training sessions. The customer is responsible for providing a list of course attendees for pre-course communication.

Leveraging Technology in Evaluation

This course focuses on how technological tools can be used to improve program evaluations;

specifically, the application of tools to (1) engage a range of stakeholders, (2) collect research and evaluation data, (3) formulate and prioritize research and evaluation questions, (4) express and assess logic models and theories of change, (5) track program implementation, (6) provide continuous improvement feedback, (7) determine program outcomes/impact, and (8) present data and findings.

Participants: (1) develop an understanding of how technology can be used in evaluation practice; (2) become familiar with some specific technological tools that can be used to collect data, interpret findings, map programs in an interactive way, and display data; (3) receive a list of tools resources that can be used after the completion of the course.

Appreciation Evaluation

This workshop demonstrates how to incorporate Appreciative Inquiry into evaluation, including adopting an appreciative lens, incorporating the systematic study of successful experience into evaluation, honoring different voices in evaluation, and facilitating stakeholders to explore common ground through the evaluation. All evaluations benefit from incorporating an appreciative element in their designs.

Effective Communications

Good interpersonal skills are fundamental to good management and establishing a positive work culture. This workshop guides participants in enhancing their communication styles in the context of their role in the organization. Participants develop a comprehensive self-awareness of their style, and internalize the learning through a variety of questionnaires, exercises, and small- and large-group discussions.

Data Visualization Jumpstart

Practical tips and techniques to help participants boost the impact of their reporting using the software already on their computer. Participants learn how to choose the right charts to enhance engagement through design, and build infographics in PowerPoint, as well as get hands-on experience creating charts and graphs in Excel.

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Creative Reporting

It is time to see report design as a series of opportunities, not as a challenge. Standard reports are information rich and offer a fantastic opportunity to reach and engage a larger audience with just a small amount of extra effort. In this practical session, participants learn how to adapt traditional reports into a variety of different, creative formats, including social media featured images, briefers, slide docs, infographics, videos, comics, blog posts, and digital multimedia reports. This workshop covers different types of formats (reports, briefers, videos, cartoons, data viz, presentations) and how to choose what works best for a given audience, focus on key messages, present the content in ways that are visually compelling and encourage uptake, and so on.

Managing with Emotional Intelligence

Research shows that IQ and technical skills are only half as important as emotional intelligence in predicting one’s success or failure as a leader. Perhaps the most important factor in developing strong supervisory or managerial skills is emotional intelligence. This short course guides participants to gain self-awareness, practice self- management, build their social awareness, and strengthen their relationship management. Our model adds a layer of focus on the intercultural elements of emotional intelligence.

Participants learn to raise self-awareness and build social awareness of other cultural identities and dimensions of diversity.

Innovative and Systematic Thinking

This course uses a powerful tool for systematic thinking and decision making. The “Six Thinking Hats”

(Edward de Bono) is an important technique for looking at decisions from a number of important perspectives by forcing participants to move outside their habitual thinking style and get a more rounded view of a situation. It allows necessary emotion and skepticism to be brought into what would, otherwise, be purely rational decisions. The technique also helps persistently pessimistic people to be positive and creative. Plans developed using the “Six Thinking Hats” technique are sounder and more resilient.

Managing Change

This course explores the effects of transitions on the morale and productivity of staff members.

Drawing on their own experiences and key leadership concepts introduced throughout the course, participants envision their accomplishments in 6 months and develop personal action plans, as well as the next steps in building and nurturing a learning organization.

Effective Team Management

This course covers essential elements for effective teams—group norms, strategy and agenda setting, group culture, evaluation, group task and maintenance functions, stages of group development, and climate assessment through interactive exercises and group discussion. The emphasis is on application to current job responsibilities. Participants receive printed materials for on-the-job reference.

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Managing Virtual Teams

This practical course is for government professionals who are leading or working in virtual teams.

Participants build an understanding of the challenges of and opportunities for leading and communicating in international virtual teams; identify best practices in key areas of virtual teamwork;

and develop the knowledge, behaviors, and attitudes necessary to achieve results.

Developing a Coaching Culture

Coaching skills are essential for managers and supervisors to communicate effectively both with clients and with staff. This workshop demonstrates the added value of a coaching approach to achieving greater understanding and improvement in the workplace. Participants practice coaching skills in different situations and understand how to incorporate coaching practices in their work.

Talk Like TED

No more boring presentations. This workshop trains participants to improve their presentations so their audience remains engaged and remembers their content. The workshop covers planning, drafting, and delivering effective presentations, and participants get a chance to practice.

Transform Your PowerPoints

No more unclear, dull presentations. This workshop trains participants to design and deliver engaging

PowerPoint presentations. It includes: crafting key messages; developing slides and a script; planning graphics for understanding; and easy strategies to create clear, aesthetically pleasing graphics.

Developing a Program Theory of Change

Managers and leaders can greatly benefit from developing clear theories of change for their programs, which can be used in management, monitoring, and evaluation. This workshop walks participants through a methodology that enables them to create strategic "maps" of their programs to clarify the program's beneficiaries and stakeholders, the desirable targeted outcomes, and the assumptions behind the program's design.

Human-Centered Data Design

Learn how integrating human-centered and user-friendly experience design methodologies into your data communication design process can boost engagement and reach. In this session, participants learn: how to apply user testing to increase a report’s value; rapid prototype and validate dashboard concepts; mood board and iterate initial data visualization designs; support model or theory of change building with the help of card sorts; and increase their overall understanding of audience needs using evidence-informed avatars and journey maps.

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Working Across Cultures

It is critically important that U.S. staff living and/or working in international contexts bring a nuanced understanding of culture—their own and the culture(s) where they work. This highly experiential course guides participants to (1) examine personal assumptions and biases regarding their own culture; (2) identify personal strengths and weaknesses in dealing with change and new situations; (3) describe and solve some common cross-cultural conundrums that occur in the context of working overseas; and (4) develop a plan for dealing with “culture shock” upon arrival overseas.

2- Day Course with One Trainer or Virtually Led

Tableau Data Visualization

So you downloaded Tableau…now what? In this 2-day course, participants dive right into Tableau and learn how to get the most from the tool in the least amount of time. Participants get hands-on experience developing simple but effective one-filter dashboards, choosing the right interactive charts, deconstructing sample workbooks, restructuring data to increase visual opportunities, and other interactive design techniques geared toward sharing more data with less confusion. Participants must bring their own computer already loaded with the Tableau software ready to use. One trainer will deliver six 90-minute online sessions. The price for this course is for a minimum of 15 participants. Up to 10 participants can be added for a price per person, for a total cohort of 25 participants.

The price for a 2-day course is for a minimum of 15 participants. Up to 10 participants can be added for a price per person, for a total cohort of 25 participants. The customer is responsible for providing a list of course attendees for pre-course communication.

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Terms and Conditions Applicable to Purchase Courses (SIN 611430)

1. SCOPE

• The Contractor shall provide training courses normally available to commercial customers, which will permit ordering activity users to make full, efficient use of general purpose commercial products. Training is restricted to training courses for those topics identified in this catalogue.

• The Contractor shall provide training at the ordering activity’s facility, virtually, or in a hybrid manner with the add on hybrid delivery price, and as agreed to by the Contractor and the ordering activity.

2. ORDER

Written orders, credit card orders, and orders placed under blanket purchase agreements (BPAs) shall be the basis for the purchase of training courses in accordance with the terms of this contract. Orders shall include the names of participants, course title, course date and time, and contracted dollar amount of the course, as well as activity Point of Contact name, telephone number and email address.

3. TIME OF DELIVERY

The Contractor shall conduct training on the date (time, day, month, and year) agreed to by the

Contractor and the ordering activity.

4. CANCELLATION AND RESCHEDULING

a. In the event the ordering activity can no longer hold the training on the agreed-upon date and time, the POC will notify the Contractor at least seventy-two (72) hours before the scheduled training date. The Contractor will then permit the ordering activity to either cancel the order, paying only costs already incurred, or reschedule the training at no additional charge.

In the event the training class is rescheduled, the ordering activity will modify its original training order to specify the time and date of the rescheduled training class.

b. In the event the ordering activity fails to cancel or reschedule a training course within the time frame specified in paragraph a, above, the ordering agency will be liable for the contracted dollar amount of the training course.

c. The ordering activity may substitute one participant for another up to the first day of class.

d. In the event the Contractor is unable to conduct training on the date agreed to by the Contractor and the ordering activity, the Contractor must notify the ordering activity at least

20 | GSA Price List seventy-two (72) hours before the scheduled training date to reschedule.

e. If the U.S. Government closes due to a weather or safety emergency, courses will be rescheduled for a later date.

5. PRICE FOR TRAINING

The price that the ordering activity will be charged will be the ordered training price in effect at the time of order placement, plus any additional add-on elements ordered.

6. ADDITIONAL PARTICIPANT FEE

EnCompass charges an Additional Participant Fee, per additional participant, for up to 4 additional participants in any in-person or virtual Artificial Intelligence, Evaluation or Change Management and

Leadership course. The ordering activity shall include the Additional Participant Fee in the order placed for the training course, or in a modification to the order.

7. ADDITIONAL FEE FOR HYBRID COURSE DELIVERY

For in an In-Person course, should one or more participants need to attend the training virtually, the ordering activity shall include the Additional Fee for Hybrid Course delivery in the order placed for the training course. The prices to change an ordered in-person training course into a Hybrid Course delivery are as shown in detailed in the EnCompass price list. The Additional Fee for Hybrid Course delivery can accommodate up to an additional 4 virtual participants, for a maximum of 30 participants for an In-Person

Hybrid Course.