MAS - Vendor Resource Management, Inc. - 47QRAA19D00A0

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

PROFESSIONAL SERVICES SCHEDULE

FSC GROUP 00CORP

CONTRACT NUMBER:

47QRAA19D00A0

Vendor Resource Management, Inc.

4100 International Pkwy, STE 1000

Carrollton, TX 75007

Phone: 972-232-6370 Fax: 866-508-3038

Contract Administrator: Vincent Humphrey vhumphrey@vrmco.com

PERIOD COVERED BY CONTRACT:

July 3, 2019 through July 2, 2024

Business Size:

Large Business

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

mailto:vhumphrey@vrmco.com mailto:vhumphrey@vrmco.com http://www.gsaadvantage.gov/ http://www.gsaadvantage.gov/

CUSTOMER INFORMATION

1a. Table of Awarded Special Item Numbers with appropriate cross-reference to page numbers:

SIN Recovery SIN Description

520-5 520-5RC Loan Servicing & Asset Management

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

2. Maximum Order: $1,000,000.00

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Domestic Only

5. Point of production (city, county, and state or foreign country): Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: 1% Discount on Individual Task Orders >$100,000.00

2% Discount on Individual Task Orders >$500,000.00

8. Prompt payment terms: Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9a. Notification that Government purchase cards are accepted up to the micro-purchase threshold:

Yes

9b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold: Yes

10. Foreign items (list items by country of origin): None

11a. Time of Delivery (Contractor insert number of days): Specified on the Task Order

11b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor

11c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor

11d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Contact Contractor

12. F.O.B Points: Destination

13a. Ordering Address: Same as Contractor

13b. Ordering procedures: For supplies and services, the ordering procedures, information on

Blanket Purchase Agreements (BPA’s), and a sample BPA can be found at the GSA/FSS

Schedule homepage (fss.gsa.gov/schedules).

14. Payment address: Same as company address

15. Warranty provision: Contractor’s standard commercial warranty.

16. Export Packing Charges (if applicable): N/A

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level): Contact Contractor

18. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

19. Terms and conditions of installation (if applicable): N/A

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

20a. Terms and conditions for any other services (if applicable): N/A

21. List of service and distribution points (if applicable): N/A

22. List of participating dealers (if applicable): N/A

23. Preventive maintenance (if applicable): N/A

24a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants:

N/A

24b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found

(e.g. contactor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/.

25. Data Universal Numbering System (DUNS) number: 023331081

26. Notification regarding registration in System of Award Management (SAM) database:

Registered

27. Final Pricing: The rates shown below include the Industrial Funding Fee (IFF) of 0.75%.

GSA Pricing

Asset Management Fees

REO Services

Management Fee - Option 1 - Portfolios with average sales price > $150,000 /min

$750.

1% of gross sales price

Management Fee - Option 1 - Portfolios with average sales price < $150,000 /min

$1,000.

1% of gross sales price

Management Fee – Option 2 – Fixed Price $1,643.04 /asset

Cancellation Fee - $500 shall be advanced from this fee on aged assets (>365 days)

$493.70

Fixed Priced Asset Management Services

The fixed price asset management services include coordination and oversight of the following services on behalf of clients. It does not include, however, costs associated with vendors completing the services. These costs will either be paid by the client directly, reimbursed to VRM by client, or advanced upon assignment. VRM will provide a network of suppliers clients can use to complete services and VRM will oversee the work that the assigned vendors complete. VRM asset management fee covers the following services:

I. VRM begins coordinating the liquidation process upon notification of the foreclosure

II. VRM tracks and assigns work to its suppliers using its proprietary asset management system.

III. Obtaining and securing property – perform initial custody actions.

1. Notify all property stakeholders to ensure:

a. All bills are sent in care of the Service Provider

b. All Government obligations are timely verified and paid

c. No liens, penalties, or fines are placed on the property.

2. Inspect, secure, and maintain access to the property to ensure:

a. Valid, reconcilable data on condition and occupancy of the property are obtained;

b. Public access is restricted by at least re-keying one (1) door and ensuring all entries, exterior doors, and windows are secured;

c. The property, including all outbuildings, are secured in a manner that prevents damage within 72 hours of assignment or vacancy;

d. Client has unrestricted access to the property, including any outbuildings;

e. All hazards that could reasonably cause personal injury are corrected and

f. That the property is safe, sound, and sanitary.

3. Obtain flood hazard determination for each property for sales disclosure.

IV. Acquiring title – collect title documents and obtain Client’s opinion of title.

1. Collect title documents and obtain opinion by:

a. Submitting a complete title package, if required, in accordance with the schedule that will be provided upon award; and

b. Proactively obtaining Client’s opinion, if required, to gain marketable title.

2. Re-convey property to original servicer, when required, and:

a. Completing re-conveyance within 30 calendar days of receiving the receipt of a negative opinion of title from Client or upon determination that re-conveyance is necessary;

b. Submitting an REO management invoice for reimbursable expenses; and

c. Documenting property conditions prior to re-conveyance.

V. Processing Redemptions

1. Ensure redemptions are processed error-free and as quickly as local law allows;

2. Ensure that all allowable expenses are collected; and

3. Ensure that unnecessary expenses are not incurred.

VI. Obtaining possession

1. Manage successful eviction of real property and disposition of personal property with lock-out in a timely manner according to state and local laws; and

2. Take all actions in the best interest of the Client, using discretion in sensitive cases (e.g., disabled Veterans).

VII. Managing property – ensure all properties present an appearance and condition consistent with or better than other properties in the neighborhood. Properties are confirmed vacant, secured, and placed in a marketable condition using a local real estate broker and local property preservation vendors in VRM’s network.

1. Maintaining the properties in clean, safe, and sanitary condition to prevent deterioration and notices of violation;

2. Conducting maintenance and repairs to ensure:

a. All appropriate and required repairs are completed and disclosed in the listing.

b. All repairs are fully warranted for workmanship and comply with state and local ordinances, business practices, and industry standards

c. All products used in repairs carry full manufacturers’ warranties

d. No mechanics’ or other liens are established for repairs on the properties

e. Best value for repairs by soliciting multiple, identical repair bids from licensed vendors.

3. Provide a full tax service and a complete tax search within 30 calendar days of assignment to ensure that property taxes are paid to date and that no penalties or interest accrue or duplicate payments are made.

i. Posting signs which give point of contact information

4. Installation of necessary smoke detectors, and other safety detection devices as required by local, or state laws

5. In the event of disaster, the Client may require the Service Provider to offer properties for rental. In this event, the

Service Provider must manage those rentals. The Service Provider must maintain an updated list of habitable properties, as defined by Client that could potentially be used as rentals.

VIII. Marketing and Selling Property

1. Develop a marketing plan. This plan at a minimum must:

a. The methodology must include how the Service Provider values properties, creates price reduction strategies, handles aged assets; and

b. Propose appropriate competitive marketing repairs in addition to those that bring a property to a safe, sound, and sanitary condition. These decisions must be incorporated in the property’s marketing strategy;

and

c. Include information concerning unique considerations that impact standard processes, policies, pricing, etc. This includes, but is not limited to, offer acceptance policies, and tenant sales.

2. The listing broker or assigned agent is responsible for providing a listing Broker Price Opinion (BPO) which is the agent’s estimated value of the REO property. An independent second value is obtained from an independent broker or a licensed real estate appraiser. VRM’s asset manager, which is a licensed real estate agent, conducts a reconciliation of these two values with comparable properties used to identify the optimum market value of the property. A market value is established for both the as-is and repaired condition of the property.

3. Conduct market analysis for each property and obtain an initial market value property appraisal upon assignment, conducted by a licensed or certified appraiser from the property’s local market, which meets the requirements of federally related transactions. Asset Managers are responsible for completing a comprehensive market analysis including all available market data provided by the agent and/or appraiser. This includes utilizing resources available online and proprietary tools customized to streamline the process and improve documentation in our proprietary asset management system. The goal is to ensure a market value is established reflecting the current market conditions in order to secure a viable buyer within the client’s goal marketing period.

4. Develop a marketing strategy for each property to ensure that the return on sale of the Client’s assets is maximized, while minimizing time on market. VRM’s asset managers develop marketing strategies using the best demographic and geographic information available, and VRM’s proprietary market data to compare the subject with recent comps in proximity to property. If a repaired marketing strategy is selected, VRM coordinates the repair process using a la carte or a fixed price model depending on client specification as outlined in the scope of services the client determines.

5. Receive, evaluate, and respond to offers and establish a process for offer selection that is easily understood by the public. VRM will negotiate the final liquidation of the assets. Additionally, VRM will work with title/closing company to ensure timely closing process and final wire to client for each asset.

6. Provide all closing documentation within seven calendar days of closing in a format provided by the Client;

7. Provide a daily feed of current property listings to Client’s website, local Multiple Listing Services, and a website supplied by the Service Provider. The Service Provider must provide a quarterly report for the Client of properties listed and sold;

8. Properties may be marketed and sold for cash prior to receipt of an acceptable title opinion with a quitclaim deed or deed without warranty.

9. VRM will provide up to 10 adhoc reports at no costs to client. VRM will also provide client specific training to vendors supporting services at no costs to client. Quality assurance through our quality control team and vendor report cards are included as a part of our services.

Property Preservation Services

Please note: The fees for field Services and Property Preservation Services being charged by Vendor are exclusive of state and municipal sales or use taxes that may be mandated by the state or jurisdiction in which the Services are being rendered. If a tax is mandated, it will appear as a separate line item on your invoices from Vendor. Client must pay the tax amount billed to Vendor as Vendor responsible for charging, collecting and paying such tax to the government entity.

Vendor Resource Management, Inc. confirms that Property Preservation Services shall not be performed as stand-alone services under this contract, and shall be performed only as part of a complete solution under SIN 520-5

Service Service Description UOI GSA Price

Trust/Standard Default (Drive-by or contact) includes delivery of calling card - vacant or occupied

Includes property condition, occupancy, and bankruptcy inspections. An initial inspection is considered to be any inspection that did not have an inspection ordered within the last 30 days.

Unit $14.81

Multi-unit - Exterior (Drive-by or contact) includes delivery of calling card - vacant or occupied

Includes property condition, occupancy, and bankruptcy inspections. An initial inspection is considered to be any inspection that did not have an inspection ordered within the last 30 days.

Unit $14.81

Interior Trust/Interior

Following completion of an initial inspection, Vendor shall perform subsequent inspection upon Client's request and at such frequencies as specified by Client.

Unit $19.75

Manufactured/Mobile Home -

Interior (Includes VIN) Inspection Unit $19.75

Manufactured/Mobile Home -

Affidavit of affixture Inspection Unit $14.81

Sale Date/Redemption Date Inspection Unit $14.81

Structural Damage Inspection Unit $24.69

Saturday Contact (3 attempts) 2 attempts are made during the week and 3rd attempt on a

Saturday Unit $59.24

Rush (24 Hour) Provide 24 hour rush service Unit $29.62

Rush (48 hour) Provide 48 hour rush service Unit $24.69

Rush (3-day) Provide 3 day rush service Unit $19.75

Rush (5-day) Provide 5 day rush service Unit $9.87

Individual Lock Change Securing with installation of a lock set Each $49.37

Lockset Securing with installation of a lock set Each $74.06

Individual Lock Change - (Slider

Lock) Securing with installation of a slider lock Lock $24.69

Window Locks Securing with installation of window lock Lock $6.91

Lockbox with services Lockbox purchased with other services Each $29.62

Lockbox only Provide lockbox Each $39.50

Re-glazing window (replacing a window pane) Replacing window pane per UI $1.48

Boarding windows with 1/2" plywood or equivalent

Boarding of dwelling will be completed only as requested, except when potential vandalism or other threats pose an immediate danger to the dwelling or become a health/safety hazard per UI $0.89

Boarding doors with 5/8" plywood or equivalent

Boarding of dwelling will be completed only as requested, except when potential vandalism or other threats pose an immediate danger to the dwelling or become a health/safety hazard per UI $0.89

Boarding other openings with

3/4" plywood or equivalent

Boarding of dwelling will be completed only as requested, except when potential vandalism or other threats pose an immediate danger to the dwelling or become a health/safety hazard per UI $0.89

Securing in-ground swimming pools Secure in-ground swimming pool per sq. ft $2.02

Securing Above ground swimming pools (circular) Secure above-ground swimming pool per sq. ft $2.17

Securing Above ground swimming pools (rectangular) Secure above-ground swimming pool per sq. ft $1.23

Securing Hot Tubs and Spas Secure Hot Tub/Spa Each $69.12

Amount per Cubic Yard of

Trash Debris Removal per Cubic

Yard $39.50

Vehicle Removal Removal of vehicle per vehicle $172.80

Snow/Ice Removal Snow shall be removed from driveways and walking paths and/or according to FHA guidelines Unit $74.06

Sump Pump repair Repair Sump Pump Pump $49.37

Sump Pump installation Install Sump Pump Pump $296.22

Pumping Water from Basement Pump water from basement Unit $296.22

Initial Cut up to 5,000 sf Initial grass cuts and desert landscaping Each $49.37

Initial Cut up to 5,000 - 10,000 sf Initial grass cuts and desert landscaping Each $74.06

Initial cut up to 10,0001 - 15,000 sf Initial grass cuts and desert landscaping Each $98.74

Initial Cut 15,000+ sf Initial grass cuts and desert landscaping per each additional

10,000 square foot

$24.69

Re-cut up to 5,000 sf Grass re-cut and desert landscaping Each $39.50

Re-cut 5,000 to 10,000 sf Grass re-cut and desert landscaping Each $59.24

Re-cut 10,000 - 15,000 sf Grass re-cut and desert landscaping Each $74.06

Re-cut 15,000+ sf Grass re-cut and desert landscaping per each additional

10,000 square foot

$14.81

Shrub Trimming Trim shrubs Unit $123.43

Dry Heat - 1 unit Winterization Dry Heat Each $98.74

Dry Heat - Additional unit Winterization Dry Heat - Additional unit Each $59.24

Wet (steam) heat - 1 unit Winterization Wet Heat Each $148.11

Wet (steam) heat - Additional unit Winterization Wet Heat - Additional unit Each $93.80

Wet (Radiant) heat - 1 unit Winterization Radiant Heat Each $246.85

Wet (Radiant) heat - Additional unit Winterization Radiant Heat - Additional unit Each $157.98

Reduced Pressure Zone (RPZ)

Valves Reduced Pressure Zone (RPZ) Valves Each $118.49

Pools, Spas and Hot Tubs Pools, Spas and Hot Tubs Each $118.49

Conveyance Conveyance Each $24.69

Insurance/Loss Draft Insurance/Loss Draft Each $39.50

Deed in Lieu Deed in Lieu Each $49.37

Roof Repair Roof repairs made for active leaks on an as needed basis per square foot $1.97

Mold Removal Mold will be remediated from the property on an as needed basis per square foot $0.74

Rush Services Rush Services when required Each $98.74

Research - Local and state ordinance, jurisdiction validation Research local, state, jurisdiction ordinance/validation Each $39.50

Registration - Form submission and municipality fee payment -online registration

Vacant property registration - online services Each $49.37

Registration - Form submission and municipality fee payment -manual registration

Vacant property registration - manual registration Each $88.87

Maintenance - Supply monthly

Documentation as required by ordinance

Supplying monthly documentation as required by ordinance Month $14.81

Re-Registration - Form submission and municipality fee payment, if applicable - online registration

Vacant property re-registration - online services Each $49.37

Re-Registration - Form submission and municipality fee payment, if applicable - manual registration

Vacant property re-registration - manual registration Each $88.87

De-Registration - Form submission and municipality fee payment, if applicable - online registration

Vacant property de-registration - online services Each $49.37

De-Registration - Form submission and municipality fee payment, if applicable - manual registration

Vacant property de-registration - manual registration Each $88.87

Municipality fees Pass through Municipality Fees pass through -reimbursable pass through -reimbursable

Sign Production with 24/7 contact information printed on sign, mailing of sign to local contractor for posting and physical posting of sign at the

Property, if required by local and/or state ordinance, or as directed by Client

Contractor Sign Posting on Property Each $29.62

Local contact information as required by ordinance Supply local contact information as required by ordinance Each $29.62

Relocation Assistance

Management - Field calls from mortgagor, advise Client of mortgagor interest in borrower relocation assistance and/ or rent option and provide

Documentation

Manage calls from mortgagor regarding borrower relocation assistance and/or rent options and provide documentation Each $64.18

Cash-for-Keys Exchange –

Attempt Attempt to complete cash for keys with occupant Each $39.50

Cash-for-Keys Exchange Exchange check for keys - occupant moved out and property in broom swept condition Each $39.50

Eviction Services/Coordination Representation of the servicer in connection with a lawful expulsion Each $69.12

Asset Disposition (Tier 1):

- Pre-marketing Services

- Marketing Services

- Closing and Title Services

Facilitate Asset Disposition (Tier 1):

- Pre-marketing Services

- Marketing Services

- Closing and Title Services monthly acquisition volume > 250 per month

1% of sales price; $850 min $1,650 max

Asset Disposition (Tier 2):

- Pre-marketing Services

- Marketing Services

- Closing and Title Services

Facilitate Asset Disposition (Tier 2):

- Pre-marketing Services

- Marketing Services

- Closing and Title Services monthly acquisition volume < 250 per month

1% of sales price; $1,000 min $1,800 max

Violation Research, Processing and Verification fee (Obtain violation, payment/process and verify compliance)

Violation research, processing and verification of fees per Violation $59.24

Lien Research (Obtain written confirmation of liens, fines and/or fees)

Lien Research - written confirmation, fines and/or fees per Lien $39.50

Lien Processing and Verification

(Payment of liens, fines and/or fees, as well as verification of compliance)

Lien processing and verification - payment of liens, fines, fees and verification of compliance per Lien $44.43

Utility Transfer Service fee Transfer of utilities service fee Unit $39.50

Utility Bill Processing fee Processing utility bill fee Year per Unit $74.06

Utility Reimbursement Utility Reimbursement - pass through fee pass through -reimbursable pass through -reimbursable

HUD Utility Verification

Program Utility Management Solutions Unit $74.06

Meet and Greet at Property

(Service Activation Call) Meet and Greet at Property (Service Activation Call) per Hour $39.50

Document Delivery Solution (1 attempt, photo Documentation, reporting)

Facilitate the delivery of documents when required(1 attempt, photo Documentation, reporting) Unit $34.56

Document Delivery Solution (3 attempts, photo Documentation, reporting)

Facilitate the delivery of documents when required(3 attempts, photo Documentation, reporting) Unit $74.06

Obtain required Documentation

(police, fire, etc.) from Local authorities

Obtain required Documentation (police, fire, etc.) from Local authorities Unit $29.62

File Required Documentation

(police, fire etc.) from Local authorities

Facilitate filing of required documentation from local municipalities Each $34.56

Trip Charge (No other work performed) Trip charge - unable to complete work per Trip $34.56

Service Fee (Rural area)

The service fee covers: trip to the property to determine the amount and type of fuel required;

making arrangements with the fueling company per Trip $34.56

HOA/COA Search Advantage℠ HOA Services Unit $39.50

HOA Brought Current - Obtain statement, negotiate amounts due, advance payment to bring account current, and maintain association dues current until sale.

Work with HOA to obtain statement, negotiate amounts due, advance payment to bring account current, and maintain association dues current until sale.

Unit $133.30