MAS - Best Practice Associates, L.L.C. - 47QRAA18D009K

General Services Administration

Federal Acquisition Service

Authorized Federal Supply Schedule (FSS) Price List Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®.

The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

Multiple Award Schedule (MAS) FSC Group: Information Technology and Professional Services Categories

FSC Code: DA01, R408

Contract Number: 47QRAA18D009K

Contract Period: May 17, 2018 – May 16, 2028

Best Practice Associates, L.L.C.

d/b/a Tria Federal

3100 Clarendon Boulevard, Suite 1400

Arlington, VA 22201-5333

Phone: 703-328-3953

Fax: 810-522-5402 www.federaladvisorypartners.com

Contract Administrator: Thomas Campbell, tcampbell@triafed.com

Business Size: Other than Small Business Concern

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Price list current as of Modification PS-0030 effective May 2, 2025

Prices shown herein are NET (discount deducted) https://www.gsaadvantage.gov/ http://www.federaladvisorypartners.com/ mailto:tcampbell@triafed.com https://www.gsa.gov/schedules.

47QRAA18D009K Page i

TABLE OF CONTENTS

CUSTOMER INFORMATION

CONTRACT OVERVIEW

CONTRACT ADMINISTRATOR

BRIEF COMPANY OVERVIEW

CONTRACT USE

CONTRACT SCOPE

SPECIAL ITEM NUMBER (SIN) DESCRIPTIONS

INSTRUCTIONS FOR PLACING ORDERS FOR SERVICES BASED ON GSA SCHEDULE HOURLY RATES

BLANKET PURCHASE AGREEMENT

LABOR CATEGORY DESCRIPTIONS

HOURLY RATES FOR SERVICES

47QRAA18D009K Page 2

CUSTOMER INFORMATION

1a. Table of awarded special item numbers with appropriate cross reference to item descriptions and awarded prices.

SIN

Cooperative

Purchasing Recovery SIN Title

54151S 54151S STLOC 54151S RC Information Technology Professional Services

541611 N/A 541611 RC

Management and Financial Consulting, Acquisition and Grants

Management Support, and Business Program and Project

Management Services

OLM OLM STLOC OLM RC Order-Level Materials (OLM)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment discounts, or any other concession affecting price. Contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

Please refer to our rates beginning on page #24.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, the Contractor shall insert “Not applicable” for this item.

Please refer to our labor category descriptions beginning on page #8.

2. Maximum Order: SIN 54151S: $ 500,000

SIN 541611: $ 1,000,000

SIN OLM: $ 250,000

3. Minimum Order: $ 100.00

4. Geographic coverage (delivery area): Domestic delivery; 48 States, DC

5. Point of production: Arlington, Virginia

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted)

7. Quantity Discounts: 1.5% for task orders between $ 250,000-$ 750,000

2.5% for task orders over $ 750,000

8. Prompt Payment Terms: Net 30 days Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. Foreign Items (list items by country of origin): None

10a. Time of Delivery: As negotiated between Contractor and Ordering

Agency

10b. Expedited Delivery: Items available for expedited delivery are noted in this price list.

10c. Overnight and 2-Day Delivery: Ordering activity may contact Tria Federal for rates for overnight and two-day delivery.

10d. Urgent Requirements: Ordering agencies can request accelerated delivery for urgent requirements.

47QRAA18D009K Page 3

11. F.O.B. Point: Destination

12a. Ordering Address: Best Practice Associates, L.L.C.

3100 Clarendon Blvd, Suite 1400

Arlington, VA 22201-5333

12b. Ordering Procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address: Best Practice Associates, L.L.C.

3100 Clarendon Blvd, Suite 1400

Arlington, VA 22201-5333

14. Warranty Provision: Standard commercial warranty. Please contact

Contractor

15. Export Packing Charges, if applicable: Not applicable

16. Terms and conditions of rental, maintenance, and repair:

Not applicable

17. Terms and conditions of installation: Not applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices:

18b. Terms and conditions for any other services: Not applicable

19. List of service and distribution points: Not applicable

20. List of participating dealers: Not applicable

21. Preventive maintenance: Not applicable

22a. Special attributes such as environmental attributes

(e.g., recycled content, energy efficiency, and/or reduced pollutants):

Not applicable

22b. If applicable, indicate that Section 508 compliance information is available for the Information and

Communications Technology (ICT) products and services offered and show where full details can be found (e.g., Contractor’s website or other location).

ICT accessibility standards can be found at https://www.section508.gov/.

23. Unique Entity Identifier (UEI) Number: HJ2UGP6Z2EG1

24. Best Practice Associates, L.L.C. is registered and active in the System for Award Management (SAM).

https://www.section508.gov/

47QRAA18D009K Page 4

CONTRACT OVERVIEW

GSA awarded Best Practice Associates, L.L.C. (d/b/a Tria Federal) GSA Multiple Award Schedule (MAS) contract number 47QRAA18D009K. The contract was awarded on May 17, 2018. The current contract period is May 17, 2023 – May 16, 2028 (Option 1). GSA may exercise two additional five-year option periods. The contract allows for the placement of Firm Fixed Price or Time and Materials task orders using the labor categories and ceiling rates defined in the contract.

CONTRACT ADMINISTRATOR

Thomas Campbell

Best Practice Associates, L.L.C.

d/b/a Tria Federal

3100 Clarendon Blvd, Suite 1400

Arlington, VA 22201-5333

Telephone: 571-252-8106

Fax: 703-991-0455

Email: tcampbell@triafed.com

BRIEF COMPANY OVERVIEW

Best Practice Associates, L.L.C., which also operates under the name Tria Federal, is located in Arlington, Virginia.

This organization primarily operates in the systems analysis and engineering consulting services industry within the

Engineering, Accounting, Research, and Management Services sector. This organization has been operating for approximately 29 years. Tria delivers a powerful combination of advisory services and technology solutions to help our government partners face these pressing challenges. Tria is a force-multiplier, bringing the best of the three legacy companies together into one integrated, multidisciplinary team delivering forward-thinking solutions that span the digital lifecycle. Wherever our customers are in their modernization journey, we bridge capability gaps to support a smarter, more efficient, future-thriving federal government.

About Tria

Tria Federal (Tria) is the premier middle-market IT and advisory services provider delivering future-forward digital transformation solutions to civilian, defense, and intelligence agencies across the federal sector. Tria’s capabilities are far-reaching and span the full lifecycle of digital transformation from end to end. Regardless of agency, whatever the mission, at any stage of the modernization journey, Tria supercharges organizational governance, business processes, and data-driven decision-making to transform the business of government.

Visit www.triafed.com to learn more.

CONTRACT USE

This contract is available for use by all federal government agencies, as a source for the professional services for domestic use. Executive agencies, other Federal agencies, mixed-ownership Government corporations, and the

District of Columbia; government contractors authorized in writing by a federal agency pursuant to 48 CFR 51.1;

and other activities and organizations authorized by statute or regulation to use GSA as a source of supply may use this contract. Additionally, contractors are encouraged to accept orders received from activities within the

Executive Branch of the Federal Government.

CONTRACT SCOPE

The contractor shall provide all resources including personnel, management, supplies, services, materials, equipment, facilities, and transportation necessary to provide a wide range of professional services as specified in each task order.

Services specified in a task order may be performed at the contractor’s facilities or the ordering agencies’ facilities. The government will determine the contractor’s compensation by any of several different methods (to be specified at the task order level) e.g., a firm-fixed price for services with or without incentives, labor hours or time-and-material.

mailto:tcampbell@triafed.com http://www.triafed.com/

47QRAA18D009K Page 5

SPECIAL ITEM NUMBER (SIN) DESCRIPTIONS

The Special Item Numbers (SINs) available under this contract provide services across the full life cycle of a project. When task orders are placed, they must identify the SIN or SINs under which the task is being executed.

Tria Federal has been awarded a contract by GSA to provide services under the following SINs:

• 54151S: Information Technology Professional Services

• 541611: Management and Financial Consulting, Acquisition and Grants Management Support, and

Business Program and Project Management Services

• OLM: Order-Level Materials (OLM)

Please refer to GSA eLibrary (www.gsaelibrary.gsa.gov) for detailed SIN descriptions.

http://www.gsaelibrary.gsa.gov/

47QRAA18D009K Page 6

INSTRUCTIONS FOR PLACING ORDERS FOR SERVICES BASED ON

GSA SCHEDULE HOURLY RATES

GSA provides a streamlined, efficient process for ordering the services you need. GSA has already determined that

Tria Federal meets the technical requirements and that our prices offered are fair and reasonable. Agencies may use written orders; facsimile orders, credit card orders, blanket purchase agreement orders or individual purchase orders under this contract.

If it is determined that your agency needs an outside source to provide MAS services, follow these simple steps:

Orders under the Micro-Purchase Threshold

• Select the contractor best suited for your needs and place the order.

Orders in-between the Micro-Purchase Threshold and the Simplified Acquisition Threshold

• Prepare a SOW or Performance Work Statement (PWS) in accordance with FAR 8.405-2(b).

• Prepare and send the RFQ (including SOW and evaluation criteria) to at least three GSA Schedule contractors.

• Evaluate, then make a "Best Value" determination.

Note: The ordering activity should request GSA Schedule contractors to submit firm-fixed prices to perform the services identified in the SOW.

Orders over the Simplified Acquisition Threshold

• Prepare the RFQ (including the SOW and evaluation criteria) and post on eBuy to afford all Schedule contractors the opportunity to respond or provide the RFQ to as many Schedule contractors as practicable, consistent with market research, to reasonably ensure that quotes are received from at least three contractors.

• Seek price reductions.

• Evaluate all responses and place the order or establish the BPA with the GSA Schedule contractor that represents the best value (refer to FAR 8.405-2(d)).

Note: The ordering activity should request GSA Schedule contractors to submit firm-fixed prices to perform the services identified in the SOW.

Developing a Statement of Work (SOW)

In the SOW, include the following information:

• Work to be performed,

• Location of work,

• Period of performance;

• Deliverable schedule, and

• Special standards and any special requirements, where applicable.

Preparing a Request for Quote (RFQ)

• Include the SOW and evaluation criteria;

• Request fixed price, ceiling price, or, if not possible, labor hour or time and materials order;

• If preferred, request a performance plan from contractors and information on past experience; and include information on the basis for selection.

• May be posted on GSA’s electronic RFQ system, e-Buy

For more information related to ordering services, go to https://www.gsa.gov/schedules.

https://www.gsa.gov/schedules

47QRAA18D009K Page 7

BLANKET PURCHASE AGREEMENT

Ordering activities may establish BPAs under any schedule contract to fill repetitive needs for supplies or services.

BPAs may be established with one or more schedule contractors. The number of BPAs to be established is within the discretion of the ordering activity establishing the BPAs and should be based on a strategy that is expected to maximize the effectiveness of the BPA(s). In determining how many BPAs to establish, consider:

• The scope and complexity of the requirement(s);

• The need to periodically compare multiple technical approaches or prices;

• The administrative costs of BPAs; and

• The technical qualifications of the schedule contractor(s).

Establishment of a single BPA, or multiple BPAs, shall be made using the same procedures outlined in 8.405-1 or

8.405-2. BPAs shall address the frequency of ordering, invoicing, discounts, requirements (e.g. estimated quantities, work to be performed), delivery locations, and time.

When establishing multiple BPAs, the ordering activity shall specify the procedures for placing orders under the

BPAs.

Establishment of a multi-agency BPA against a Federal Supply Schedule contract is permitted if the multi-agency

BPA identifies the participating agencies and their estimated requirements at the time the BPA is established.

Ordering from BPAs:

Single BPA. If the ordering activity establishes one BPA, authorized users may place the order directly under the established BPA when the need for the supply or service arises.

Multiple BPAs. If the ordering activity establishes multiple BPAs, before placing an order exceeding the micro-purchase threshold, the ordering activity shall:

• Forward the requirement, or statement of work and the evaluation criteria, to an appropriate number of

BPA holders, as established in the BPA ordering procedures; and

• Evaluate the responses received, make a best value determination (see 8.404(d)), and place the order with the BPA holder that represents the best value.

BPAs for hourly rate services. If the BPA is for hourly rate services, the ordering activity shall develop a statement of work for requirements covered by the BPA. All orders under the BPA shall specify a price for the performance of the tasks identified in the statement of work.

Duration of BPAs. BPAs generally should not exceed five years in length but may do so to meet program requirements. Contractors may be awarded BPAs that extend beyond the current term of their GSA Schedule contract, so long as there are option periods in their GSA Schedule contract that, if exercised, will cover the BPA’s period of performance.

Review of BPAs:

The ordering activity that established the BPA shall review it at least once a year to determine whether:

• The schedule contract, upon which the BPA was established, is still in effect;

• The BPA still represents the best value (see 8.404(d)); and

• Estimated quantities/amounts have been exceeded and additional price reductions can be obtained.

The ordering activity shall document the results of its review.

47QRAA18D009K Page 8

LABOR CATEGORY DESCRIPTIONS

SIN 54151S - Information Technology Professional Services

Business Analyst I

Functional Responsibility: Experienced in the analysis of IT business and information environment, activities, and events. Must experience in finding trends, errors and reviewing data with report writing skills.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: One (1) year of applicable experience. An advanced degree is equivalent to three (3) years of experience.

Business Analyst II

Functional Responsibility: Provide expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements. Provide expertise in change management and training support. Provide organizational and strategic planning for a wide variety of technical and functional environments. Provide expertise in, but not limited to, Configuration Management, Strategic

Planning, Knowledge Management, Business Analysis and Technical Analysis.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Two (2) years of applicable experience. An advanced degree is equivalent to three (3) years

Business Analyst IV

Functional Responsibility: Assist in applying common best practices for the industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages. Assess the operational and functional baseline of an organization and its organizational components and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, Finance, Supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Support the development of functional area strategies for enhanced IT.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Four (4) years of applicable experience. An advanced degree is equivalent to three (3) years

Business Analyst, Senior

Functional Responsibility: Assist in applying common best practices for the industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages. Assess the operational and functional baseline of an organization and its organizational components and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, Finance, Supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Generate functional area strategies for enhanced IT operations in a cross-functional area mode throughout the organization. Participate in account strategy sessions, strategic assessments and design reviews to validate enterprise approach and associated work products, such as ERP implementations coordinating the resolution of highly complex problems and tasks.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Seven (7) years of applicable experience. An advanced degree is equivalent to three (3) years

Configuration Management Specialist I

Functional Responsibility: Experienced in management configuration programs to ensure that all proposed and actual changes to program technology and documentation are properly staffed, approved, and tracked. Must

47QRAA18D009K Page 9 facilitate the change notification process used for updating product. Must ensure notification of performing organizations or project teams of change activity.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Two (2) years of applicable experience. An advanced degree is equivalent to three (3) years

Configuration Management Specialist II

Functional Responsibility: Experienced and able to develop, document, and implement detailed plans for ensuring configuration control for IT programs, projects, and tasks. When issues arise, Able to identify and implement solutions. Maintain thorough records and documentation to ensure accurate product builds, part ordering and product and/or software updates.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Four (4) years of applicable experience. An advanced degree is equivalent to three (3) years

Data Analyst I

Functional Responsibility: Applies knowledge and experience to obtain, integrate, and report client data. Develops and applies analytic methodologies and principles. Applies analytic techniques and helps define project objectives and strategic direction. Resolves problems which require knowledge of analytic methodologies and principles.

Analyzes data, designs and develops materials, and evaluates effectiveness in accordance with stated guidelines, specifications, and models. Conducts research, data gathering, and technical reviews. Responsible for producing reports, spreadsheets, databases, formal process mapping, technical design, system testing and implementation activities. Troubleshoot issues in reports related to data. Assimilates, integrates, and interfaces technical knowledge with business / systems requirements.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Four (4) years of applicable experience. An advanced degree is equivalent to three (3) years of experience.

Data Analyst II

Functional Responsibility: Monitor and troubleshoot operational or data issues in the data pipelines. Drive architectural plans and implementation for future data storage, reporting, and analytic solutions. Develop code-based automated data pipelines able to process millions of data points. Improve database and data warehouse performance by tuning inefficient queries. Work collaboratively with Business Analysts, Data Scientists, and other internal partners to identify opportunities/problems. Assist team with troubleshooting, researching root cause, and resolving defects in the event of a problem. Experienced in data pipeline development and data cleansing. Build code based on data pipelines in production able to process big datasets. Write and optimize queries with large-scale, complex datasets.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Five (5) years of applicable experience. An advanced degree is equivalent to three (3) years

Data Engineer

Functional Responsibility: Monitor and troubleshoot operational or data issues in the data pipelines. Drive architectural plans and implementation for future data storage, reporting, and analytic solutions. Develop code-based automated data pipelines able to process millions of data points. Improve database and data warehouse performance by tuning inefficient queries. Work collaboratively with Business Analysts, Data Scientists, and other internal partners to identify opportunities/problems. Assist team with troubleshooting, researching root cause, and resolving defects in the event of a problem. Experienced in data pipeline development and data cleansing. Build code based on data pipelines in production able to process big datasets. Write and optimize queries with large-scale, complex datasets.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

47QRAA18D009K Page 10

Minimum Experience: Six (6) years of applicable experience. An advanced degree is equivalent to three (3) years

Data Privacy Consultant I

Functional Responsibility: Responsible for carrying out tasks as assigned such as conducting assessments, documenting gaps, and initial drafting of privacy documentation. Often responsible for additional tasks to support progress within projects such as tracking status, developing regular status reports, and conducting research on topics as assigned. Has some knowledge of the key concepts of privacy.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: One (1) year of applicable experience. An advanced degree is equivalent to three (3) years

Data Privacy Consultant II

Functional Responsibility: Responsible for developing content or carrying out tasks with some complexity such as analysis of risk assessments, development of policies and procedures, as well as other common privacy capabilities.

Has knowledge and experience within data privacy including common deliverables and can execute a workstream with some direction. Individuals often have additional business experience which can be leveraged to enhance their work. They often play a critical role assisting with project management tracking and reporting.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Three (3) years of applicable experience. An advanced degree is equivalent to three (3)

Data Privacy Consultant III

Functional Responsibility: Responsible for leading a workstream or privacy activity. As workstream leaders they are often responsible for developing the detailed approach for addressing their workstream objectives. Has significant experience within the privacy field and able to effectively and efficiently execute privacy tasks. As experienced privacy professionals they likely have worked in numerous industries and therefore bring that depth of experience to their work. They often have experience with numerous privacy laws and regulations, including addressing the complex issues and nuances.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Five (5) years of applicable experience. An advanced degree is equivalent to three (3) years

Data Privacy Manager

Functional Responsibility: Provides insights and advice concerning project initiatives, strategy, outcomes, and deliverables. Capable of planning, directing, and implementing initiatives regardless of complexity. Analyzes project requirements and develops strategic solutions to meet client needs. Experienced experts in privacy able to manage and contribute to multiple workstreams simultaneously. Their experience allows them to lead projects of any size or complexity. Extensive knowledge and expertise in Data Privacy, Data Protection, and Risk Management fields, including global applicable laws and regulations. May contribute to the development and implementation of deliverables and capabilities. Oversees and reviews the quality of all work and activities.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Seven (7) years of applicable experience. An advanced degree is equivalent to three (3) years

Database Specialist I

Functional Responsibility: Provide highly technical expertise in the use of DBMS. Evaluate and recommend available

DBMS products to support validated user requirements. Define file organization, indexing methods, and security procedures for specific user applications. Test and assist in the implementation of changes or new database designs.

Monitor database usage and statistics. Knowledge of relational database environment.

47QRAA18D009K Page 11

Minimum Experience: Three (3) years of applicable experience. An advanced degree is equivalent to three (3) years

Database Specialist III

Functional Responsibility: Manage the development of data base projects. Plan and budget staff and data base resources. When necessary, reallocate resources to maximize benefits. Prepare and deliver presentations on DBMS concepts. Provide daily supervision and direction to support staff. Extensive knowledge of relational database environment.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Seven (7) years of applicable experience. An advanced degree is equivalent to three (3) years

Electronic Data Interchange (EDI) Specialist

Functional Responsibility: Analyze, design, and develop specifications for enhancements and extensions with

Electronic Data Interchange (EDI) application interfaces and maps. Coordinate EDI testing and trading partner implementation initiatives. Provide support for EDI database analysis, design, and operations. Establish and maintain communications within organization and with partners. Conduct and manage product evaluations. Provide product installation, configuration, and training. Perform systems maintenance to update records, specifications, and operating procedures of partner systems. Maintain EDI account transaction activities.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Five (5) years of applicable experience. An advanced degree is equivalent to three (3) years

Integration Engineer

Functional Responsibility: Experienced in the creation of strategies and plans for integration of multiple IT systems/subsystems into an operational unit, ensuring full functional and performance capabilities are retained.

Experienced in introducing new hardware or software into a new or existing environment while minimizing disruption and mitigating risks.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Five (5) years of applicable experience. An advanced degree is equivalent to three (3) years

Integration Engineer, Senior

Functional Responsibility: Create strategies and plans for integration of multiple IT systems/subsystems into an operational unit, ensuring full functional and performance capabilities are retained. Coordinate with development and user teams to assess risks, goals and needs and ensure that all are adequately addressed. Experienced in introducing new hardware or software into a new or existing environment while minimizing disruption and mitigating risks.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Three (3) years of applicable experience. An advanced degree is equivalent to three (3) years

IT Architect

Functional Responsibility: Extensive experience in design and development of IT architecture. Experience must include a wide range of work in creating diagrams and documentation with all components that comprise IT systems including network topology.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Four (4) years of applicable experience. An advanced degree is equivalent to three (3) years

47QRAA18D009K Page 12

IT Project Delivery Manager

Functional Responsibility: The primary responsibilities of an IT Project Delivery Manager are client service delivery and operations execution on projects ranging in scope including, but not limited to: technology strategy, architecture and service management; IT security; systems integration; data analytics and visualization; application development and maintenance; help desk operations; infrastructure/network design and management; and cloud (e.g., software, platform, infrastructure as a service). An IT Project Delivery Manager possess competencies in multiple IT technologies, business processes, or combination of both, collaborates with project teams comprised of other consulting practitioners, works independently to execute a portion of the project scope, and may perform as a project manager on IT engagements of moderate size complexity, or lead one or multiple work streams on large engagements. An IT Project Manager leads deliverables and reviews the work of others for quality and accuracy, teaches others on the project team about the client environment and mission, and overall project scope, communicates project delivery schedule and milestones while maintaining productive and professional relationships with client, and performs analyses of a technical or non-technical nature.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Eight (8) years of applicable experience. An advanced degree is equivalent to three (3)

IT Security Analyst I

Functional Responsibility: Experienced in the concepts, terms, processes, policy and implementation of information security. Experience and knowledge of the latest security measures at all stages of an information system life cycle.

Must have the ability to solve complex problems involving a wide variety of information systems. Able to understand and differentiate between critical and non-critical systems and networks.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Two (2) years of applicable experience. An advanced degree is equivalent to three (3) years

IT Security Analyst II

Functional Responsibility: Experienced in managing teams of security analysts. Is able to effectively leverage vast detailed knowledge and familiarity with security discipline. Has thorough knowledge of security principles, concepts, policy and regulations. Is able to identify risks in security systems and work with technical experts to resolve security issues. Possess ability to identify key concepts, factors and risks based on conversations and document these in clear and concise narrative or graphic reports.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Four (4) years of applicable experience. An advanced degree is equivalent to three (3) years

IT Security Specialist I

Functional Responsibility: Has IT experience with security policy and threat mitigation. Well versed in security tools, network topologies, intrusion detection, PKI, and secured networks. Must have familiarity and experience in the implementation of security regulations.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: One (1) year of applicable experience. An advanced degree is equivalent to three (3) years

IT Security Specialist II

Functional Responsibility: Has extensive IT experience in all aspects of security with a vast array of IT systems involving end user as well as enterprise level networks. Experience in designing and implementing systems that meet agency security policy and regulations. Must have extensive experience in security tools, network topologies, intrusion detection, PKI, and secured networks.

Minimum Experience: Three (3) years of applicable experience.

47QRAA18D009K Page 13

Program Manager I

Functional Responsibility: Experienced with diverse IT projects both large and small. Able to manage a portfolio of projects. Must be well versed in full systems development life cycle, enterprise-wide network engineering, strategic information planning, business process reengineering, structure and management practices. Able to identify and mitigate risks to the program. Able to manage to cost, schedule and performance.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Three (3) years of applicable experience. An advanced degree is equivalent to three (3) years

Program Manager II

Functional Responsibility: Experienced with diverse IT projects both large and small. Able to manage a portfolio of projects. Must be well versed in full systems development life cycle, enterprise-wide network engineering, strategic information planning, business process reengineering, structure and management practices. Able to identify and mitigate risks to the program. Able to manage to cost, schedule and performance.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Four (4) years of applicable experience. An advanced degree is equivalent to three (3) years

Program Manager, Senior

Functional Responsibility: Serve as the program manager typically responsible for organizing, directing, and managing all aspects of contract operational support functions involving multiple complex and inter-related project tasks that often require managing teams of contractor personnel at multiple locations. Provide overall direction of program activities. Manage and maintain contractor interface with the senior levels of the customer’s organization.

Consult with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations. Establish and maintain technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned tasks, and assume the initiative and provide support to marketing personnel in identifying and acquiring potential business.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Five (5) years of applicable experience. An advanced degree is equivalent to three (3) years

Project Leader I

Functional Responsibility: Direct all financial management and administrative activities, such as budgeting, manpower and resource planning and financial reporting. Perform complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management problems or contractual issues, which would require a report and recommend solutions. Develop work breakdown structures, prepare charts, tables, graphs, and diagrams to assist in analyzing problems. Provide daily supervision and direction to staff.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Three (3) years of applicable experience. An advanced degree is equivalent to three (3) years

Project Leader II

Functional Responsibility: Direct all financial management and administrative activities, such as budgeting, manpower and resource planning and financial reporting. Perform complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management problems or contractual issues, which would require a report and recommend solutions. Develop work breakdown structures, prepare charts, tables, graphs, and diagrams to assist in analyzing problems. Provide daily supervision and direction to staff.

47QRAA18D009K Page 14

Minimum Experience: Five (5) years of applicable experience. An advanced degree is equivalent to three (3) years

Project Manager I

Functional Responsibility: Experience creating work breakdown structures and development of program schedules and assigning software development team personnel to tasks. Experience in the tracking resources and expenditures and in ensuring program success.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: One (1) year of applicable experience. An advanced degree is equivalent to three (3) years

Project Manager III

Functional Responsibility: Oversee all aspects of the project, leading a team on large projects or a significant segment of large and complex projects. Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provide applications systems analysis and long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Four (4) years of applicable experience. An advanced degree is equivalent to three (3) years

Project Manager IV

Functional Responsibility: Experienced with diverse IT projects both large and small. Must be well versed in full systems development life cycle, enterprise-wide network engineering, strategic information planning, business process reengineering, structure and management practices. Able to identify and mitigate risks to the program.

Able to manage to cost, schedule and performance.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Six (6) years of applicable experience. An advanced degree is equivalent to three (3) years

QA Analyst/Specialist

Functional Responsibility: Provide technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, review of program documentation to assure government standards/requirements are adhered to, and for progress in accordance with schedules. Coordinate with the Project Manager and/or Quality Assurance

Manager to ensure that problems are solved to the user’s satisfaction. Make recommendations, if needed, for approval of major systems installations. Prepare milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Three (3) years of applicable experience. An advanced degree is equivalent to three (3) years

Scrum Master I

Functional Responsibility: Leads development effort by Agile or Scrum delivery team, outlining and prioritizing work based on business value. Liaises with stakeholders ensuring their interests are included in release, and team to ensure release is developed by deadline and within budget. Responsible for business aspects of project, including ensuring the right product is being built, in right order, within budget, and by deadline. Serves as Agile or Scrum delivery team's primary contact for information, work prioritization, and decision-making. Coordinates and monitors

Scrum process from initiation through delivery. Serves as liaison between product owner, development team, and management. Ensures team members understand project objectives. Maintains product backlog and release plan.

Preserves flexibility and ability to rapidly respond to changes.

47QRAA18D009K Page 15

Minimum Experience: Three (3) years of applicable experience. An advanced degree is equivalent to three (3)

Scrum Master II

Functional Responsibility: Leads development effort by Agile or Scrum delivery team, outlining and prioritizing work based on business value. Liaises with stakeholders ensuring their interests are included in release, and team to ensure release is developed by deadline and within budget. Responsible for business aspects of project, including ensuring the right product is being built, in right order, within budget, and by deadline. Serves as Agile or Scrum delivery team's primary contact for information, work prioritization, and decision-making. Coordinates and monitors

Scrum process from initiation through delivery. Serves as liaison between product owner, development team, and management. Ensures team members understand project objectives. Maintains product backlog and release plan.

Preserves flexibility and ability to rapidly respond to changes.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Five (5) years of applicable experience. An advanced degree is equivalent to three (3) years

Senior Director

Functional Responsibility: Has overall responsibility for the work performed. Possesses experience in both leading and providing technical direction to consulting engagements. May manage multiple engagements and/or tasks of high complexity. Directs the completion of projects and applies experience in process analysis and redesign, financial management, performance measurement and management, IT strategy, risk management, organization design/workforce planning or a related functional business field. Provides primary client interface for key issues related to all technical engagement completion and/or IT business strategy.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Eight (8) years of applicable experience. An advanced degree is equivalent to three (3)

Senior Solution Architect

Functional Responsibility: Supports business process design related to relevant applications; performs impact and system analysis based on business requirements; collaborates with other technical teams in the exchange and transfer of technical knowledge and in the development and evolution of architecture standards, guidelines, reference architecture, and the IT Technology Roadmap; Works closely with Project Managers and Program

Managers in the design, development, and implementation of the technical content defined in the Statement of

Work. Recognized expert who designs, researches and develops highly advanced applications, which may result in new product/business opportunities.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Eight (8) years of applicable experience. An advanced degree is equivalent to three (3) years

Software Developer I

Functional Responsibility: Experienced in the creation of error free software code under the direction and supervision of senior software development managers. Experience in both windows and web development environments. Able to write software documentation.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: One (1) year of applicable experience. An advanced degree is equivalent to three (3) years

Software Developer II

Functional Responsibility: Experienced in analyzing customer needs and developing overall concept and design objectives. Able to create software in a variety of programming and for a variety of IT software applications.

Experience in debugging and correcting errors in computer programs.

47QRAA18D009K Page 16

Minimum Experience: Two (2) years of applicable experience. An advanced degree is equivalent to three (3) years

Software Developer III

Functional Responsibility: Able to create logical and functional software code in a variety of languages. Experience in understanding and articulating the benefits and risks associated with different coding languages in different functional environments. Experience reacting to problems and correcting the program as necessary.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Three (3) years of applicable experience. An advanced degree is equivalent to three (3) years

Software Developer IV

Functional Responsibility: Able to create logical and functional software code in a variety of languages. Experience in understanding and articulating the benefits and risks associated with different coding languages in different functional environments. Experience reacting to problems and correcting the program as necessary.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Four (4) years of applicable experience. An advanced degree is equivalent to three (3) years

Software Developer I, Senior

Functional Responsibility: Provide support to develop Web based applications including online customer service to transform government agencies to be able to deliver their services online. Provide support in developing the site concept, interface design, and architecture of the website. Provide support for the implementation of interfaces to applications. Working knowledge and experience coding in Java is required. Knowledge of several of the following areas is desirable: Active Server Pages, JavaScript, Visual Basic, JavaScript, Access, HTML, DBMS's (ex. - Oracle, Sybase, etc.) and knowledge of SQL in SQL server.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Eight (8) years of applicable experience. An advanced degree is equivalent to three (3) years

Software Developer II, Senior

Functional Responsibility: Create software development plans and strategies. Experience in developing and implementing algorithms. Experience in database design. Oversee work of developers. Conduct quality control of software development. Conduct proactive risk identification and mitigation of software development process.

Experience in devising possible solutions to predicted problems, evaluating other options; working as part of a team, which may be established purely for a particular project, to write a specific section of the program; combining all elements of the program design and testing it; testing sample datasets to check that output from the program works as intended.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: 10 years of applicable experience. An advanced degree is equivalent to three (3) years of experience.

Software/System Architect

Functional Responsibility: Establish system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large-scale information systems. Design architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensure these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and ISO reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment

(OSE) reference model - as they apply to the implementation and specification of information management solution of the application platform, across the Application Program Interface (API), and the external environment/software

47QRAA18D009K Page 17 application. Ensure that the common operating environment is compliant with the Agency enterprise architecture and applicable reference models. Evaluate analytically and systematically problems of workflows, organization, and planning and develop appropriate corrective action. Provide daily supervision and direction to staff.

Minimum Education: Bachelor’s Degree or equivalent professional experience.

Minimum Experience: Six (6) years of applicable experience. An advanced degree is equivalent to three (3) years

Subject Matter Expert I

Functional Responsibility: Provide technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation and implementation advice on moderately complex problems that require an appropriate level of knowledge of the subject matter for effective implementation.