RFQ_SOW_TTS-Wide_SaaS_–_Mural_Enterprise_(or_Equal).pdf

General Services Administration Federal Acquisition Service

Technology Transformation Services 1800 F St NW | Washington, DC | 2040

TTS-Wide Software as a Service (SaaS) Mural Enterprise (or Equal)

Request for Quotation

From: Kirsten Green, Contracting Officer, General Services Administration, Technology Transformation Services, Office of Acquisition

Important Dates RFQ Posting Date: January 28, 2019 Question and Answer Period Closes: As soon as possible, but no later than 5:00 PM EST, January 29, 2019 Quotes Due: As soon as possible, but no later than 5:00 PM EST on January 30, 3019

General General Services Administration (GSA), Federal Acquisition Services (FAS),Technology Transformation Services (TTS), Office of Acquisition (OA) hereby issues this Request for Quotation (RFQ) under Federal Acquisition Regulation 12.6 Streamlined Procedures for Evaluation and Solicitation for Commercial Items with supplementing information from FAR subpart 13.106 Soliciting Competition, Evaluation of Quotations or Offers, Award and Documentation.

This RFQ is set aside for small businesses and posted on FedBizOps (FBO).

Questions Any questions concerning the RFQ must be submitted via email to Contracting Officer (CO) Kirsten Green at kirsten.green@gsa.gov as soon as possible, but no later than 5:00 PM EST, January 29, 2019. The Government will provide responses via an amendment on FBO.

mailto:kirsten.green@gsa.gov

Unless expressly authorized by the RFQ, any quoter planning to take exception to any term or condition of the RFQ or Scope of Work (SOW) should consult with the CO via email kirsten.green@gsa.gov before submitting a quotation.

Evaluation Criteria and Basis of Award This procurement is being conducted in accordance with FAR subpart 12.6, “Streamlined Procedures for Evaluation and Solicitation for Commercial Items,” as supplemented with additional information included in the RFQ. Technical Factors will be evaluated in accordance with FAR subpart 12.602 “Streamlined Evaluation of Offers”. Price will be evaluated in accordance with FAR subpart 13.106. Provision 52.212-2, Evaluation -- Commercial Items, does not apply to this requirement. The offerors agree to and are bound by all instructions, procedures and rules of this RFQ.

The Government is not obligated to determine a competitive range, conduct discussions, solicit final revised quotations, or use other techniques associated with FAR part 15.

Evaluation Process

The final award for this requirement will be based on a Lowest Price Technically Acceptable (LPTA) basis. Award will be made on the basis of the lowest price of all performance periods meeting or exceeding the acceptability standards for non-price factors for the SaaS product. Once the quotation is determined to be technically acceptable, award will be made based on the grand total lowest price of all performance periods including optional services.

The following factors shall be used to evaluate quotes:

Factor 1: Technical - The Government will evaluate the Quoter’s Technical Submittal, as provided in the RFQ Submission Form - TTS-wide SaaS - Mural Enterprise (or Equal). Only Quotes that either provide Mural Enterprise (or Equal) that meets all salient characteristics will be deemed technically acceptable by the Technical Evaluation team will advance to price evaluation.

Factor 2: Price - Quoters’ Prices, as provided in the RFQ Pricing sheet - TTS-Wide Mural Enterprise (or Equal), will be reviewed separately from the technical evaluation.

Evaluation Factors mailto:kirsten.green@gsa.gov http://farsite.hill.af.mil/reghtml/regs/far2afmcfars/fardfars/far/52_000.htm#P1584_221596 https://www.acquisition.gov/far/html/Subpart%2015_1.html#wp1095839 https://goo.gl/forms/k0ls07FFQQS3EI1x1 https://goo.gl/forms/k0ls07FFQQS3EI1x1

Factor 1: Technical If the Quote proposes Mural Enterprise, the Government will verify all reseller agreements uploaded on the Google form. If during technical evaluation a Quoter is found not to be a manufacturer or an authorized reseller, they will be found technically unacceptable.

If the Quote is not proposing Mural Enterprise, the Government will evaluate all information submitted by Quoters in Section 4 of the Google form demonstrating how the "Equal" product meets all of the salient physical, functional, and or performance characteristics of the proposed “Equal” product as described in the SOW.

A Quoter’s product will not be considered as an “Equal” product if there is an inadequate description of how the “Equal” product meets the salient characteristics specified in the solicitation. The Government is not responsible for locating or obtaining any information not identified in the quote.

Factor 2: Price Once the quotation is determined to be technically acceptable, the Government will review submitted prices and award will be made based on the grand total lowest price of all performance periods including optional services.

Evaluation of options under FAR 52.217-8 will be accomplished by using the prices quoted for the last option period to determine the price for a 6-month option period, which will be added to the base and other option years to arrive at the total price.

Evaluation of options will not obligate the Government to exercise the option(s).

Quote Submission

The Quoter shall submit a quotation in accordance with the instructions and terms and conditions of this RFQ, as soon as possible, but no later than 5:00 PM EST on January 30, 3019.

Technical and Price quotes shall be submitted via the RFQ Submission Form - TTS SaaS – Mural Enterprise (or Equal) Google Form. No other types of submissions will be accepted.

RFQ Form Sections and Submission Requirements Section 1: Submission Instructions

Section 2: Quoter Information - MUST be filled out by ALL Quoters https://goo.gl/forms/NosbplCxLa51HAog2 https://goo.gl/forms/NosbplCxLa51HAog2

Section 3: Technical - Brand Name Mural Enterprise - ONLY fill out if Mural Enterprise is being proposed. If you are an authorized reseller, you must upload your Mural Enterprise reseller agreement that demonstrates you are authorized to resell Mural Enterprise. GSA TTS will verify all submitted information.

Section 4 - Technical - "Equal" Product Being Proposed (Not Mural Enterprise). MUST fill out if quoting an “equal” product.

Section 5 - Price - Quoters shall submit one price response via RFQ Pricing Form - TTS-Wide Mural Enterprise (or Equal) found in FBO. Quoters shall download the attachment, fill in the required information and upload it to Section 5 of the Google form referenced above - MUST be filled out by ALL Quoters.

Solicitation Provisions See Purchase Order Provisions Attachment.

https://docs.google.com/document/d/1ixIs5962xJFuzGaaw1_HSAW4neGmzbWMpGktKzHq5pc/edit#

Statement of Work

Background This requirement is in support of General Services Administration (GSA) Technology Transformation Service (TTS) and is being administered by GSA TTS FAS Office of Acquisitions.

GSA TTS’ mission is to improve the public’s experience with the Government by helping agencies build, buy and share technology that allows them to better serve the public. GSA TTS is made up of teams distributed across the nation and is comprised of designers, engineers, researchers, policy experts, contracting experts and agency partners. TTS offices and programs include:

● Office of 18F

● Office of Acquisitions

● Office of Investment (10X)

● IT Modernization Centers of Excellence

● Presidential Innovation Fellowship (PIF)

● Product company (OPP)

TTS values collaboration and partnership across offices and programs. Working with a fully distributed team makes this a challenge, but we use many tools to ensure that collaboration is a priority. Most TTS projects are team based and require a lot of meetings and collaboration over new ideas and projects. TTS uses interaction design and front-end development to work together to wireframe and prototype simple, beautiful, usable interactions. TTS also uses visual design to help people more clearly communicate through visualizations and illustrations as well as graphic design knowhow. TTS values tools that will help with all of these aspects.

Statement of Need GSA TTS leverages user-focused, open source agile methodologies to build small, learn by interacting with real people and gaining quick feedback with stakeholders to transparently promote the security, quality, and modularity of technology applications, platforms, processes, personnel, and software solutions and deliver them early and often.

One of the tools GSA TTS uses to collaborate and work across teams is Mural Enterprise (or Equal) an online whiteboard and sticky note collaboration tool that leverages agile methodologies to allow the GSA TTS distributed teams and their partners to collaborate real-time, anywhere and anytime. This tool also allows people to communicate through visualizations and helps teams plan projects virtually, making communication easier and allowing them to complete projects faster and more efficiently.

Requirements

The contractor shall supply Mural Enterprise (or Equal) user licenses as outlined in the table below. Each user license will permit the Government to access Mural (or Equal) for the duration of each period of performance. It shall follow the SaaS licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. The Government will review and approve any proposed SaaS terms and conditions prior to award. The Government will install the product locally and/or access via web interface and the product must be compatible with Mac OSX and all modern browsers.

As the Government’s user base grows, the Government may have increased needs for the products over the course of performance. These increases are considered within scope of this order and will be handled by exercising Optional Services via bilateral modifications to the purchase order.

The resulting purchase order will include Optional Services with a ceiling for each period of performance as indicated below. When Optional Services are exercised, the Government will indicate the number of units needed and pay only for licenses it actually orders and may order more using the same line item as needed up to the ceiling amount. Option Period and Optional Services are exercised at the sole discretion of the Government. The Government will not accept auto-renewal terms.

Base Year CLINs 0001,1001, 2001, 3001, 4001 will all be awarded as Firm-Fixed-Price

(FFP).

Optional CLINs 0002, 1002, 2002, 3002, 4002 will all be awarded as Time & Material (T&M)

*Accepted prices will be entered below at time of award

CLIN Description # of

License s

Price

Base Year - February 6, 2019 - February 5, 2020 0001 Mural Enterprise (or Equal) - FFP 180 0002 Optional Users Mural Enterprise (or Equal) - T&M 50 Option Year 1 - February 6, 2020 - February 5, 2021

1001 Mural Enterprise (or Equal) - FFP 180 1002 Optional Users Mural Enterprise (or Equal) - T&M 50 Option Year 2 - February 6, 2021 - February 5, 2022 2001 Mural Enterprise (or Equal) - FFP 180 2002 Optional Users Mural Enterprise (or Equal) - T&M 60 Option Year 3 - February 6, 2022 - February 5, 2023 3001 Mural Enterprise (or Equal) - FFP 180 3002 Optional Users Mural Enterprise (or Equal) - T&M 60 Option Year 4 - February 6, 2023 - February 5, 2024 4001 Mural Enterprise (or Equal) - FFP 180 4002 Optional Users Mural Enterprise (or Equal) - T&M 70

Salient Characteristics of Brand Name (or Equal) SaaS Product The online whiteboard collaboration tool, at a minimum, must immediately demonstrate:

● Allow unlimited usage by active users.

● Allow active users to invite guest users with temporary access to participate in sessions.

● Ability to deactivate members and transfer content to new owner

● Allow a minimum of 12 simultaneous users, based on typical team size, to interact and collaborate as a group.

● Allow users to quickly and easily create stickies or alike that contain text or images and move them around for the purposes of organization and clustering.

● Allow users to conduct a real-time voting session.

● Allow users to create a template or locked canvas background.

● Allow users to facilitate threads of discussion around individual items.

● Allow users to see what other people are doing in parallel and update the objects in view in real-time when other people change them.

● Allow whiteboards to be quickly and easily exported outside of the platform to a standardized format including editable PDF.

● Allow users to make changes to the whiteboard during or after the collaboration sessions.

● Free-form creation of virtual sticky notes, drawings, or concepts.

● Ability to join existing workspace.

Period of Performance The Period of Performance (POP) for this order will be a Base Year plus 4-Option Years. Actual dates will be provided at time of award.

Type of Contract The Government intends to award a Firm-Fixed-Price (FFP) contract with one or more optional Time and Materials (T&M) CLINs, as broken out in table above.

General Information

Section 508 Compliance The Contractor shall support the Government in its compliance with Section 508 throughout the development and implementation of the work to be performed.

Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d) requires that when Federal agencies develop, procure, maintain, or use electronic information technology, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who do not have disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

Invoicing The Contractor shall be submit invoices in accordance with FAR 52.212-4(g).

The Contractor shall submit invoices for this contract/order through the GSA Office of the Chief Financial Officer, Vendor and Customer Self Service (VCSS) web portal (https://vcss.ocfo.gsa.gov).

The funding reference to use when submitting invoices is QP0023047.

The Contractor may invoice for items or services upon their delivery. Billing and payment shall be accomplished in accordance with contract terms and GSA payment procedures.

Once invoices are submitted by the Contractor, the government will make payment after verification that the goods or services listed on the invoice have been received https://meet.google.com/linkredirect?authuser=0&dest=https%3A%2F%2Fvcss.ocfo.gsa.gov%2F and accepted.

If you have problems submitting your invoice, please contact one of the following, as applicable.

VCSS General System, Login ID, Password Issues GSA Financial Systems Service Desk:

Ph: 866-450-6588 Email: OCFOServiceDesk@gsa.gov

Invoice & Payment Related Questions BCEB Help Desk:

Ph: 800-676-3690, Opt 3

Fax: (816)926-7800 Email: kc-accts-payable.finance@gsa.gov

VCSS Inquiries with Invoicing Issues Email: kc-acctspayable.vcss@gsa.gov”

Clauses See Clauses Attachment.

https://meet.google.com/linkredirect?authuser=0&dest=mailto%3AOCFOServiceDesk%40gsa.gov https://meet.google.com/linkredirect?authuser=0&dest=mailto%3Akc-accts-payable.finance%40gsa.gov https://meet.google.com/linkredirect?authuser=0&dest=mailto%3Akc-acctspayable.vcss%40gsa.gov https://docs.google.com/document/d/12-ENyjlTQZbgzf9G8AUzqEUq_dkO4E-f7leQ0UXeFU0/edit#