SOW_12.3.2018.pdf

SOW – TSA

Des Moines International Airport December 3, 2018

SENSITIVE BUT UNCLASSIFIED (SBU). PROPERTY OF THE UNITED STATES GOVERNMENT FOR OFFICIAL

USE ONLY. Do not remove this notice. Properly destroy or return documents when no longer needed.

Performance Work Statement

TSA Janitorial Services

SECTION: SUMMARY OF WORK

The Contractor shall furnish all necessary labor, material, equipment, and supervision to provide janitorial and related services as described herein for the Transportation Security Administration

(TSA) office, located at the Des Moines International Airport located at 5800 Fleur Drive, Des

Moines, IA.

Services shall be provided for:

BASE Period of January 1, 2019 to Dec 31, 2019

OPTION period, (4) one-year OPTION Periods (January 1, 2020- December 31, 2023)

SECTION: CONTRACT AUTHORITY

Contracting Officer (CO). The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the

Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

Contracting Officer's Representative (COR). The COR shall be appointed by letter from the CO. The CO uses CORs are the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

SECTION: SCHEDULE AND LOCATION REQUIREMENTS

Contractors shall visit the site and perform a thorough site inspection. The contractor shall inspect the site to become familiar with the existing conditions relating to the work to be performed and the difficulties and restrictions to the work to be performed. Contractor shall attend a pre and post award meeting, post award meeting to include TSA representative. The contractor shall notify the CO/COR of any conditions that prevent the suitable completion of these requirements.

All work shall be performed in accordance with contract specifications.

The work includes, but is not limited to the following:

1. Daily, 7 days a week (see designated hours at the bottom of this section):

Hallway to Breakroom

Breakroom

Training Room

Second floor offices

2. Weekly (see designated hours at the bottom of this section):

Hallway and Breakroom.

3. Semi Annually:

Training room and upper office areas.

Windows

Tile floor

Work shall be completed during the hours of 7:00 am – 10:00 am Monday through Friday. On

Saturday and Sunday the work shall be completed during the hours of 9:00 am – noon. Federal

Holidays are not excluded.

SECTION: QUALITY REQUIREMENTS

The following schedule describes the level of services intended. Performance will be based on the

CO/COR's evaluation of results, not the frequency or method of performance.

A. Scheduling. This work requires extra attention to the cleaning schedules. Office areas are not occupied at all times.

a. The Government will provide points of contact (POC) for each area to be cleaned and or a single point of contact.

b. It is the contractor’s responsibility to contact the POC to make arrangements that day for cleaning should the office be unoccupied at the initial attempt to provide the service.

c. If the POC fails to open the office for cleaning, or waives cleaning, then the contractor shall not be liable for the office cleaning for that day.

d. Contractor is required to contact the COR immediately to report waived or missed cleaning requirements.

e. A schedule for periodic services, annual and monthly shall be planned with the TSA representative and submitted in writing to the contract COR.

B. Daily.

Required services in the area designated as Hallway to break room- sweep and mop floor, dust window ledges, remove marks on walls.

Required Services in the area designated as Breakroom- sweep and mop floor, wipe all tables and chairs. Place them back in order, wipe sink area and clean sink, replenish paper towels and soap, dust any horizontal surfaces, remove trash and replace trash liners. Vending machines & microwave oven shall be free from all visible soil, smudges, dust, and debris.

Required services in the area designated as Training room and Locker Room- vacuum carpet, dust horizontal surfaces, place chairs back in order, remove trash and replace liners, spot clean carpet as needed.

Required services in the area designated as Second floor offices, inclusive of Supervisor Office, AFSD Manager, & BDO Office) - vacuum floor, dust all horizontal surfaces (exclude desk surfaces unless requested), remove trash and replace trash liners, spot clean carpet as needed.

Total space to be cleaned is 3,703 square feet.

C. Weekly

Spray buff hard surface floors in hallway and breakroom. Weekly or as needed to meet and maintain quality requirements. (Floors shall exhibit no visible dirt, dust, grime, soil, scuff marks, or debris. Weekly services shall be performed at a minimum.

D. Semi Annually.

Shampoo Carpets in training room and upper office areas.

Window washing for all designated windows

Tile floor strip/wax in all designated areas

SECTION: QUALITY ASSURANCE PLAN

Government Quality Assurance Surveillance (QASP) Inspection. Monthly inspections will be completed by the COR or CO’s designee. The inspections will center on the performance standards found in the Quality Requirements Section.

SECTION: SUPPLIES, MATERIALS AND EQUIPMENT.

Materials, supplies and equipment used shall be commercially available products of reputable manufacturer or suppliers and shall be approved by the COR prior to starting the work. The contractor shall not use any material which the COR determines would be unsuitable for any purpose. The contractor shall provide submittals for all project equipment and material, for approval prior to execution of any work.

SECTION: FURNISHED BY THE CONTRACTOR

A. Training. Training shall include all applicable OSHA and other related standards.

B. Materials and Supplies. The contractor shall submit a listing of all cleaning products used, for the performance of this contract. The contractor shall maintain the SDS in an accessible location and will advise the COR of their location. All materials and supplies must comply with all Federal, State, and local requirements (i.e. laws, acts, codes, ordinances, etc). The contractor shall use recycled paper products and environmentally friendly materials.

C. Equipment. The contractor shall furnish all equipment needed for the performance of this contract. All equipment must be properly guarded and meet all applicable OSHA standards. If a piece of equipment needs repair and is determined unsafe by the COR, the contractor shall immediately stop using the equipment until repaired. Contractor shall repair or replace unsafe equipment within 72 hours. Equipment shall be clean and free of foul odors.

D. Uniforms. All employees, including supervisor, will be required to wear a uniform. The uniform shall have the contractor’s name, easily identifiable, affixed thereon in a permanent or semi-permanent manner such as a badge or monogram.

E. Cell Phone. The on-site supervisor shall carry a cell phone while on duty. The contractor shall provide the COR with the cell phone number. The contractor shall respond when contacted, within 30 minutes.

F. Trash Receptacle. Trash will be emptied into a contractor furnished large trash receptacle with wheels for transport to the dumpster provided by others. The contractor shall ensure trash receptacle is free from foul odors, soil, and debris. Contractor shall supply trash receptacle liners appropriately sized to receptacle.

G. Parking: Airport parking is coordinated by contractor with the Des Moines Airport

Authority. The contractor is solely responsible for all fees associated with parking.

SECTION: FURNISHED BY THE GOVERNMENT

A. Water and Electricity. The government will furnish water/mop sink (limited access) and electricity to perform this contract.

B. Limited Storage Space. Space, designated by the CO/COR, will be provided to the contractor. Space in the building for the storage of supplies and equipment is to be used in the performance of work under this contract. The contractor shall maintain this space in a clean, neat and orderly condition. No flammable or explosive liquids, such as gasoline, will be stored in the building. The government will not be responsible for damage or loss to the contractor’s stored supplies or equipment. Sinks and buckets will be kept clean and free of standing water; hoses which are connected to faucets will not be left in standing water and shall be disconnected after each use to prevent growth of bacteria (even with a backflow preventer).

SECTION: SUPERVISION

A. The contractor will have adequate supervision on-site during the scheduled hours of contract performance to ensure that all cleaning functions are performed as scheduled by the contractor.

The term “on-site supervisor” and alternate “on-site supervisor” means a person designated in writing, by the contractor, who has the authority to act for the contractor on a day-to-day basis at the work site.

B. The contractor shall submit to the COR, 10 days prior to the contract start date the names and cell phone numbers of both supervisor and alternate supervisor. The supervisor and/or alternate shall be available during all times work is in progress.

SECTION: SECURITY REQUIREMENTS

A. DES MOINES AIRPORT AUTHORITY SECURITY CLEARANCE. The contractor shall obtain proper building pass/identification badges (issued by the Des Moines Airport Authority) before entering the building on duty. It will be the contractor’s responsibility to keep such clearances up to date. All cost associated with obtaining clearances will be borne by the contractor and must be coordinated with Des Moines Airport Authority. All employees will carry their identification badges with them during duty hours and show them upon request. The COR or other designated GSA personnel shall periodically check the contractor employee identification badges against personal identification. Replacement identification badges will be at the expense of the contractor. Worn out identification badges will be replaced at no cost to the contractor.

The contractor shall return the building identification badges at end of the contract or in the event, an employee is terminated.

B. If the COR receives an unsuitable report on any employee after processing these forms, the contractor shall be advised immediately that such employee cannot continue to work or be assigned to work under this contract.

C. The Government shall have and exercise full and complete authority over granting, denying, withholding, or terminating clearances for contract employees. The government may, as deemed appropriate, authorize and grant temporary clearances to contract employees. However, the granting of a temporary clearance to any such employee shall not be considered assurance that full clearance will follow as a result or condition thereof. The granting of either temporary or full clearance shall in no way prevent, preclude, or bar the withdrawal or termination of any such clearance by the government.

D. Special Clearances. Occupant agencies may require the contractor and their employees and

Sub-contractors to obtain special clearances for access to certain areas covered under this contract. The CO will inform the contractor when such clearances are required. It will be the contractor’s responsibility to keep such clearances up-to-date. All cost associated with obtaining clearances will be borne by the contractor.

E. Contractor shall have an adequate number of cleaning personnel and supervisory staff cleared through the Airport Security process (at all times) to provide coverage in the event of sickness, vacations, or terminations.

SECTION: INSURANCE CERTIFICATE

General Liability: The contractor shall provide bodily injury liability insurance coverage written on the comprehensive form of the policy of at least $100,000 per occurrence, and $50,000 per occurrence for property damage (reference FAR (Federal Acquisition Regulation) 28.307-2 –

Liability).

SECTION: SAFETY AND HEALTH.

A. All work shall comply with the applicable requirements of 29 CFR 1910/1926 and 40 CFR

761. All work shall comply with applicable state and municipal safety and health requirements.

Where there is a conflict between applicable regulations, the most stringent will apply.

B. The Contractor shall assume full responsibility and liability for compliance with all applicable regulations pertaining to the health and safety of personnel during the execution of work, and shall hold the government harmless for any action on its part or that of its employees or subcontractors, which results in illness or death.

C. The contractor shall provide all necessary safety equipment and ensure that such equipment and all relevant safety procedures are adequate for the job being performed and are utilized properly.

SECTION: SUSPENSION OF WORK

In the event services are not provided or required by the government because the building is closed due to inclement weather, unanticipated holidays declared by the President, failure of the

Congress to appropriate funds, etc., deductions will be computed as follows: (In the event services are provided for portions of days, appropriate adjustments will be made by the CO to assure the contractor is compensated for services provided).

A. The deduction rate in dollars per day will be equal to the per month contract price for the building, divided by the number of work days in the respective month.

B. The deduction rate in dollars per day multiplied by the number of days services were not provided or required will equal the total dollar deduction to be made.

NOTE: Deductions will not be assessed for daily cleaning requirements on those days in which services are not required by the government because the building is closed due to unanticipated holidays, declared by the President, required in accordance with the wage determination applicable to this contract.

SECTION: SPECIAL CONTRACT REQUIREMENTS

A. No employee or sub-contractor will be allowed to perform any work under this contract without receiving prior clearance from GSA.

B. The CO reserves the right to require the contractor to resubmit documents at anytime.

SECTION: MISCELLANEOUS REQUIREMENTS

Notify the Agency or COR when an unauthorized or suspicious person is seen on the premises.

SECTION: DELIVERABLES

Items a – e must be received and approved prior to service start date.

A. Materials and Supplies. The contractor shall submit a Safety Data Sheet (SDS) for any materials and a listing of all cleaning supplies used in the performance of this contract. The SDS and Cleaning Supply List shall be submitted 5 days prior to the contract start date.

B. Contact Information. The contractor shall submit the names, home telephone number, and cell phone numbers of both supervisor and alternate supervisor. The supervisor and/or alternate shall be available during all times work is in progress. The names and numbers shall be submitted 10 days prior to the contract start date.

C. Quality Control Plan. The contractor shall prepare and implement a written quality control plan to address achieving the quality requirements. The plan shall be submitted 2 weeks prior to the contract start date for approval by the COR.

D. Insurance Certificate. The contractor shall submit an acceptable Insurance Certificate as required by the Federal Acquisition Regulation (FAR) 28.307-2 – Liability. The insurance certificate shall be submitted 2 weeks prior to the contract start date for approval by the COR.

E. Cleaning Schedule. The contractor shall submit the cleaning schedule identifying the proposed cleaning dates for periodic services.

SECTION: SUSTAINABLE PURCHASING AND SUBMITTALS

To simplify compliance with the Federal sustainable purchasing requirements set forth in FAR

Parts 11 and 23, and GSAM 523, PBS has identified those products (“Key Sustainable Products” or “KSPs”) that are used most frequently in its contracts and developed sustainability standards for those products that meet all Federal requirements. The Contractor must show compliance with the KSP standards, where KSPs are furnished by the Contractor in performance of the work.

If the Contractor cannot meet the requirements of this section due to price, performance or availability, the Contractor must supply the Contracting Officer with justification and documentation (i.e. price comparisons) and must have Contracting Officer’s approval prior to beginning work , i.e. using existing stock, cannot match product, document any cost difference, etc.

Where KSPs are provided by the Contractor, the Contractor must submit specific documentation of compliance with all applicable sustainable attributes. Acceptable documentation includes:

manufacturer specification sheets; technical data sheets; product data sheets; environmental product declarations; manufacturer submittal sheets; and manufacturer letters.

Key Sustainable Products are listed in the Green Procurement Compilation at https://sftool.gov/green-products/1037/key-sustainable-products?agency=9 and have been pre-certified. For these products, correctly-dated screenshots showing each applicable product on the list are sufficient. All non-KSP products must comply with baseline Federal standards, which are all listed in the “Green Procurement Compilation” at sftool.gov”.

https://sftool.gov/green-products/1037/key-sustainable-products?agency=9 https://sftool.gov/greenprocurement

The Contractor must submit compliance documentation to the Contracting Officer at the time designated in this Contract for submittals generally. If no other submittals are required as part of this Contract, the Contractor shall submit proof of KSP compliance at least 10 business days before the start of work. The Contractor shall send KSP submittals electronically where possible and the words “KSP product submittal” included in filenames. The Key Sustainable Products and associated standards are listed in the table below.

PBS Key Sustainable Products and Standards

Cleaning & Custodial Products

Product Category Sustainability Standard

Paper towels 100% total recycled content, including ≥ 50% post-consumer recycled content

OR

Green Seal (GS-1)

Bathroom tissue 100% total recycled content, including ≥ 25% post-consumer recycled content

OR

Green Seal (GS-1)

Hand Soap Green Seal (GS-41), or EcoLogo (UL 2784), or EPA Design for the Environment (DfE)

AND

USDA BioPreferred

Multipurpose Cleaner Green Seal (GS-37), or EcoLogo (UL 2759), or EPA Safer Choice (formerly Design for the Environment)

Wastebasket liners (24” x 33” or smaller)

≥ 20% post-consumer recycled content, or

UL 126 (formerly CCD 126)