RFP_47PF0018R0104.pdf

JANITORIAL AND RELATED SERVICES FOR THE

BENTON FEDERAL BUILDING US COURTHOUSE

301 WEST MAIN STREET BENTON, ILLINOIS 62812

REQUEST FOR PROPOSAL

(RFP)

U.S. GENERAL SERVICES ADMINISTRATION

Acquisition Management Division

Southern Services Contracting Team

201 SUPERIOR AVENUE, SUITE 450

CLEVELAND, OHIO 44114

301 WEST MAIN STREET

BENTON, ILLINOIS 62812

U.S. General Services Administration Public Buildings Service

GENERAL SERVICES ADMINISTRATION

AMD, Southern Services Contracting Team

201 SUPERIOR AVENUE, SUITE 450

CLEVELAND, OHIO 44114

Attention: Connie Bilek-Hammond – 216.522.4594

GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA

GSAR 552.219-71 NOTICE TO OFFERORS OF SUBCONTRACTING PLAN REQUIREMENTS (JUNE 2005) The General Services Administration (GSA) is committed to assuring that maximum practicable opportunity is provided to small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns to participate in the performance of this contract consistent with its efficient performance. GSA expects any subcontracting plan submitted pursuant to FAR 52.219-9, Small Business Subcontracting Plan, to reflect this commitment. Consequently, an offeror, other than a small business concern, before being awarded a contract exceeding $650,000 ($1,500,000 for construction), must demonstrate that its subcontracting plan represents a creative and innovative program for involving small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns as subcontractors in the performance of this contract.

PROJECT: 100% WOMEN-OWNED SMALL BUSINESS SET-ASIDE

SOLICITATION NO: 47PF0018R0104

ISSUE DATE:

CLOSING DATE & TIME:

June, 26, 2018

July 26, 2018

12:00 PM (EST)

CONTRACT NO:

DATE OF AWARD:

ISSUED BY:

ATTENTION OFFERORS: This notice has been prepared to point out some of the important sections or requirements of this solicitation or to provide you with additional information related to this proposed contract.

Please note that it is not inclusive - you are cautioned to carefully read the entire solicitation in order to be fully aware of all requirements, provisions, and clauses.

SOLICITATION NO. 47PF0018R0104

GENERAL SERVICES ADMINISTRATION’S MISSION

To provide quality services required by our clients in a timely manner and to ensure the best value to the Federal Government and the public thereby enhancing our clients’ ability to accomplish their mission.

“SHALL” “WILL” and “MUST” Throughout this solicitation, the terms “shall” “will” and “must “ are used. “Shall” “will” and “must” denote the imperative. They indicate an obligation to act. In this solicitation, and any resulting contract, “shall” “will” and “must” have the same meaning.

SOLICITATION ISSUED ELECTRONICALLY.

This solicitation is being issued electronically as of the solicitation “Date Issued” in block 5 of the Standard Form 33- “Solicitation, Award and Offer”. The offeror shall not alter the solicitation or any component thereof (i.e. drawings, etc.). The Government’s version of the solicitation and accompanying components take precedence if a discrepancy arises between the version issued by the Government and the signed documents submitted by the offeror.

INFORMATION COLLECTION REQUIREMENTS

The information collection requirements contained in this solicitation/contract are either required by regulation or approved by the Office of Management and Budget pursuant to the Paperwork Reduction Act and assigned OMB Control No. 3090-0163.

SYSTEM FOR AWARD MANAGEMENT (SAM) REPLACES CCR and ORCA Effective July 30th, 2012, the System for Award Management (SAM) replaces the contractor registration sites CCR and ORCA. In an effort to streamline the acquisition process, SAM was established to consolidate several acquisition systems including CCR, ORCA, and EPLS and create a single repository of contractor information. As a single validated source of data on contractors doing business with the Government, the SAM database enables prospective contractors to update their information in one place.

If you have been using the legacy systems CCR and ORCA, you should now go to https://www.sam.gov to find your information. Training tools are available on the SAM website to help you get familiar with SAM. Start by going to https://www.sam.gov , and then click on the SAM HELP tab. Under User Help you will find the full User Guide as well as Quick Start Guides and Helpful Hints that will help you create an account, migrate your roles from legacy systems (if applicable) and perform updates. PLEASE NOTE:

SAM is completely free of charge for both registrants and users. You will be required to complete a one-time business registration, with annual updates. As a part of the registration process you will need to provide your DUNS identification number. If you do not have a DUNS number you may contact Dun and Bradstreet, Inc. at (800) 333-0505. You may register in SAM at https://www.sam.gov.

In accordance with FAR Parts 1, 2, 4, 13, 32, and 52 contractors must have an active profile in the SAM database prior to award of any contract, basic agreement, basic ordering agreement, or blanket purchase agreement. No award will be made to any contractor without an active profile in SAM.

https://www.sam.gov/ https://www.sam.gov/ https://www.sam.gov/

TOTAL WOMAN-OWNED SMALL BUSINESS SET-ASIDE

This procurement is a 100% Women-owned small business set-aside (WOSBs). WOSB eligibility will be verified through the SBA Women-Owned Small Business Program Repository prior to any offeror receiving a contract award. The WOSB Program Repository is available via SBA’s General Login System, https://certify.sba.gov/. Offerors must grant review access rights to Connie Bilek-Hammond, Contracting Officer, in the WOSB Program Repository so that the required documents may be reviewed and verified. Information and instruction on SBA’s WOSB Program is available at https://www.sba.gov/contracting/government-contracting-programs/women-owned-small-businesses

AFFIRMATIVE PROCUREMENT PROGRAM (APP)

GSA has implemented an Affirmative Procurement Program intended to maximize the use of recovered materials, environmentally preferable, and bio-based products. Offerors should familiarize themselves with the requirements for using and reporting on the use of such materials in performance under any resultant contract.

FAR 23.7 requires consideration of environmental factors when purchasing products and services. FAR

4.303 and FAR 52.204-4 require double sided printing on recycled paper for all reports required by this contract. FAR 52.223-10 encourages vendors to practice waste reduction.

SAFEGUARDING DOCUMENTS

Associated plans, drawings, or specifications provided under this solicitation are intended for use by prospective bidders/offerors (and their subcontractors and suppliers). In support of this requirement, GSA requires bidders/offerors to exercise reasonable care when handling documents relating to building drawings/plans, security equipment, security equipment installations, and contract guard service, to include:

1) Limiting reproduction and/or dissemination of covered materials only to persons/parties related to this acquisition or otherwise authorized to receive such information;

2) Making every possible effort that is reasonable and prudent to prevent unauthorized disclosure of this information;

3) Upon award and completion of any appeals process, unsuccessful bidders/offerors making every reasonable and prudent effort to destroy or render useless all information/documentation received during the solicitation and/or appeals process; and

4) The awardee continuing the efforts required above throughout the entire term of contract and for what specific time thereafter as may be necessary, as determined by the awardee.

PERFORMANCE BASED SPECIFICATIONS

Note that the service specifications included in this solicitation are performance-based specifications.

These specifications express the Government’s requirements in the form of minimum quality standards.

Work schedule, frequencies, resources utilized, and methods of performance are to be determined by offerors.

A-76 REQUIREMENT

Note paragraph entitled FAR 52.207-3, Right of First Refusal of Employment in Section I.

COLLECTIVE BARGAINING AGREEMENT – N/A

GSAR 552.219-72 PREPARATION, SUBMISSION, AND NEGOTIATION OF SUBCONTRACTING

PLANS (OCTOBER 2016)

(a) When submitting a subcontracting plan in accordance with FAR 52.219-9, the offeror shall submit a subcontracting plan with its initial offer. The subcontracting plan will be negotiated concurrently with price https://certify.sba.gov/ https://www.sba.gov/contracting/government-contracting-programs/women-owned-small-businesses and any required technical and management proposals, unless the offeror submits a previously-approved commercial plan.

(b) Maximum practicable utilization of small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns as subcontractors is a matter of national interest with both social and economic benefits. The General Services Administration (GSA) expects that an offeror’s subcontracting plan will reflect a commitment to assuring that small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns are provided the maximum practicable opportunity, consistent with efficient contract performance, to participate as subcontractors in the performance of the resulting contract. An offeror submitting a commercial plan can reflect this commitment through subcontracting opportunities it provides that relate to the offeror’s production generally; i.e., for both its commercial and Government business.

(c) GSA believes that this potential contract provides significant opportunities for the use of small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns as subcontractors. Consequently, in addressing the eleven elements described at FAR 52.219-9(d) of the clause in this contract entitled Small Business Subcontracting Plan, the offeror shall:

(1) Demonstrate that its subcontracting plan represents a creative and innovative program for involving small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns in performing the contract.

(2) Include a description of the offeror’s subcontracting strategies used in any previous contracts, significant achievements, and how this plan will build upon those earlier achievements.

(3) Demonstrate through its plan that it understands the small business subcontracting program’s objectives and GSA’s expectations, and it is committed to taking those actions necessary to meet these goals or objectives.

(d) In determining the acceptability of any subcontracting plan, the Contracting Officer will take each of the following actions:

(1) Review the plan to verify that the offeror demonstrates an understanding of the small business subcontracting program’s objectives and GSA’s expectations with respect to the program and has included all the information, goals, and assurances required by FAR 52.219-9.

(2) Consider previous goals and achievements of contractors in the same industry.

(3) Consider information and potential sources obtained from agencies administering national and local preference programs and other advocacy groups in evaluating whether the goals stated in the plan adequately reflect the anticipated potential for subcontracting to small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns.

(4) Review the offeror’s description of its strategies, historical performance and significant achievements in placing subcontracts for the same or similar products or services with small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns. The offeror’s description can apply to commercial as well as previous Government contracts.

(e) Failure to submit an acceptable subcontracting plan and/or correct deficiencies in a plan within the time specified by the Contracting Officer shall make the offeror ineligible for award.

(End of provision)

LICENSE REQUIREMENTS

Offerors should note the requirements of License Requirements, that evidence of having or having made application for all appropriate permits and licenses for the state specified must be submitted with their offer.

CURRENT CONTRACTOR AND CURRENT CONTRACT PRICE

The current contractor is Commercial Facility Management, located in Indianapolis, Indiana. The current monthly price is $6,059.20 ($72,710.40 annual). Although this solicitation is for services basically the same as the current contract Scope of Work, it should be reviewed carefully before submitting a bid.

NOTICE CONCERNING COMPLETION OF SOLICITATIONS

Offerors are cautioned to carefully read the entire solicitation in order to be fully aware of all requirements, provisions and clauses. Fill-ins should be properly completed and verified. All copies should contain the same information. Verify calculations before signing your bid.

Offerors shall submit with their offer the following documents:

• Standard Form 33 – Solicitation, Offer, and Award

• Section B – Supplies or Services and Prices Offer

• FAR 52.212-3 Offeror Representations and Certifications—Commercial Items

• GSA Form 527 – Contractor’s Qualification and Financial Information

• Offeror’s Checklist (See Section L)

• Quality Control Plan (See Section C)

• Past Performance References

• Subcontracting Plan (N/A to Small Business Concerns)

• Cost Proposal Worksheets

BOND REQUIREMENTS N/A

SITE VISIT

Offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

CONTRACTOR DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBER.

Enter your DUNS number in box C. OFFEROR DUNS NUMBER of the second page of the form 33. If you do not know or do not have a DUNS number please contact Dun and Bradstreet directly to obtain one. A DUNS number will be provided immediately by telephone at no charge to you. For information on obtaining a DUNS number, you should call Dun and Bradstreet at 1-866-705-5711. Be prepared to provide the following information: (1) Company name, (2) Company address, (3) Company telephone number, (4) Line of business, (5) Chief executive officer/key manager, (6) Date the company was started,

(7) Number of people employed by the company, (8) Company affiliation.

EXERCISING OPTIONS AND MULTIPLE AWARD CONTRACTS

If this is a multiple award contract with optional performance periods, please note that the successful awardee will be required to re-certify size status prior to the option being exercised.

FAIR LABOR STANDARDS/SERVICE CONTRACT ACT PRICE ADJUSTMENT PROVISIONS

If this is a multiyear service contract or a service contract that may exceed a year in length if options are exercised, offerors should note the price adjustment provisions in Section I of this solicitation.

FREEDOM OF INFORMATION ACT (FOIA) REQUESTS

It is not necessary to reference the FOIA when requesting procurement history, such as the name of the current contractor, contract amount, contract copies, or abstracts of bids. For this information, you may contact the point of contact shown on the first page of the solicitation.

SOLICITATION COPIES

Note that Block 23 on the first page of the SF 33 from specifies the number of copies of the offer that must be returned by offerors. ( one emailed copy)

Do not include any allowance for any contingency to cover increased cost for which adjustments are provided for under the Fair Labor Standards Act and Service Contract Act - Price Adjustment (Multi-year Contract) contained in the CONTRACT CLAUSES section of this contract.

Reimbursement for emergency call-back, overtime, and additional services will only be computed for the man hours performed at the work site.

PRICING OF OPTIONS

Offerors shall price the initial 1 year base period and the 4 one year option requirements by assuming that the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S. Department of Labor for the initial 1 year period of performance AND 4, one year option periods.

The minimum wage rates and fringe benefits applicable to the initial 1 year period of performance are outlined on the wage rate sheet. The base period will commence on December 1, 2018 for a base one-year period, ending November 30, 2019. The start date will ensure uninterrupted service to the facility for this requirement. There are four one-year options that may be exercised. The option periods will cover performance from December 1, 2019 to November 30, 2020; December 1, 2020 to November 30, 2021;

December 1, 2021 to November 30, 2022; December 1, 2022 to November 30, 2023, respectively.

PROMPT PAYMENT DISCOUNT

Block 13 on the SF 33 is to be used to offer prompt payment discounts. Payment terms are set forth in the Prompt Payment clause in this solicitation. Offerors are cautioned against inserting any statement that indicates that payment is due sooner that the time stipulated in the Prompt Payment clause.

EXAMPLE: Inserting "Net 20" may cause the offer to be rejected as unacceptable, because the entry would be contrary to the 30-day payment terms specified in the Prompt Payment clause.

OPTION TO EXTEND SERVICES

Offerors should note that Section I of this solicitation includes FAR 52.217-8, Option to Extend Services, which allows the Government the unilateral option to extend the term of any resultant contract up to six months, exclusive of any other option provisions which may be included as part of any resultant contract.

EVALUATING CONTRACTOR PERFORMANCE

The General Services Administration is using the Contractor Performance Assessment Reporting System (CPARS) module as the secure, confidential, information management tool to facilitate the performance evaluation process. CPARS enables a comprehensive evaluation by capturing comments from both GSA and the contractor. The website for CPARS is https://www.cpars.gov.

Completed CPARS evaluations are sent to the Past Performance Information Retrieval System (PPIRS) which may then be used by Federal acquisition community for use in making source selection decisions.

PPIRS assists acquisition officials by serving as the single source for contractor past performance data.

CPARS Registration

Each award requiring an evaluation must be registered in CPARS. The contractor will receive several automated emails. Within thirty days of award, the contractor will receive an e-mail that contains user account information, as well as the applicable contract and order number(s) assigned.

Contractors will be granted one user account to access all evaluations.

CPARS Training

Contractors may sign up for CPARS training. Training courses are available at the CPARS training site (https://www.cpars.gov/webtrain.htm) and updated as needed.

CPARS Role Contractor Representative (CR)

All evaluations will be sent the Contractor Representative (CR) named on your award. Access to CPARS will be granted to the CR after the award is registered in the system.

The CR will be able to access CPARS to review and comment on the evaluation. If your CR is not already in the CPARS system, the contracting officer will request the name and email address of the person that will be responsible for the CR role on your award.

https://www.cpars.gov/ https://www.cpars.gov/webtrain.htm

Once an evaluation is ready to be released the CR will receive an email alerting them the evaluation is ready for their review and comment. The email will indicate the time frame the CR has to respond to the evaluation; however, the CR may return the evaluation earlier than this date.

The contractor must promptly notify the Contracting Officer of any change in their CR to allow the update to be made in the system.

GSA shall provide for review at a level above the contracting officer (i.e., contracting director) to consider any disagreement between GSA and the contractor regarding GSA’s evaluation of the contractor. Based on the review, the individual at a level above the contracting officer will issue the ultimate conclusion on the performance evaluation.

Copies of the evaluations, contractor responses, and review comments, if any, will be retained as part of the contract file.

QUALITY CONTROL PLAN (QCP)

The contracting Officer (CO) must accept a completed Quality Control Plan (QCP) prior to award of a contract. The QCP will be specific to the contract specification and location(s) in accordance with the provisions and requirements of the solicitation.

NOTICE TO PROCEED (NTP)

Notice to Proceed (NTP) will NOT be issued until the COR has officially notified the CO that approved clearances for proposed employees have been received and approved.

AVAILABILITY OF FUNDS

Funds are presently available for award. The Government's obligation under this contract is contingent upon the availability of appropriated funds. No legal liability on the part of the Government may arise until funds are made available to the Contracting Officer.

PROJECT LABOR AGREEMENT

Offerors may submit a price proposal subject to the PLA requirements set forth in this solicitation (a PLA proposal), a price proposal not subject to the PLA requirements set forth in this solicitation, or both.

Any price proposal submitted shall clearly identify whether it is subject to such PLA requirements.

PRE-BID/PRE-PROPOSAL CONFERENCE

A pre-bid/pre-proposal meeting has been scheduled for this solicitation. Please see the Pre- proposal Conference Notice on the next page for details. A copy of the form from the amendment shall be returned to connie.bilek-hammond@gsa.gov before the conference by a TBA date.

To request a reasonable accommodation due to a disability, please contact Connie Bilek-Hammond at

216.522.4594 by the provided DEADLINE THAT WILL ALLOW ADEQUATE TIME TO ARRANGE FOR

MAKING APPROPRIATE ACCOMODATIONS. NOTE: THE COST FOR PROVIDING REASONABLE

ACCOMODATIONS (SUCH AS SIGN LANGUAGE INTERPRETERS, ETC.) IS THE RESPONSIBILITY

OF THE OFFICE SPONSORING THE EVENT.

PRE- AND POST-AWARD DEBRIEFINGS

The General Services Administration’s hours of operation are 8 a.m. to 4:30 p.m. Requests for pre-award debriefings postmarked or otherwise submitted after 4:30 p.m. will be considered submitted the following business day. Requests for post-award debriefings delivered after 4:30 p.m. will be considered received and filed the following business day.

[THIS NOTICE SHOULD BE REMOVED BEFORE OFFER IS SUBMITTED TO GSA] Rev. July 2017 mailto:connie.bilek-hammond@gsa.gov

SAMPLE

PRE-PROPOSAL CONFERENCE NOTICE

ATTENDENCE FORM

SOLICITATION #47PF0018R0104:

Project Title: Janitorial and Related Services

Location: Benton Federal Building US Courthouse 301 W Main Street Benton, IL 62812

A pre-proposal conference is scheduled at the time and place set forth below. All prospective offerors are encouraged to attend. Please complete and return this form via email. A Site Visit will be held as part of the pre-proposal conference.

TIME/DATE: July 10, 2018 Tuesday at 10:00 am CT. –check in with security and wait in lobby.

PRE-PROPOSAL CONFERENCE LOCATION:

General Services Administration Office ( Acquisition Management Division ) Attn: Connie Bilek-Hammond Address: 201 Superior Ave Cleveland, OH 44114 Email: connie.bilek-hammond@gsa.gov

PHONE: (216) 522-4594

[ ] I plan to attend the conference.

Number of attendees: .

[ ] I do not plan on attending the conference.

In case of last minute changes, please be sure to include a phone number:

Name: _

Company: _ _ _

Phone: _

THIS PAGE IS INTENTIONALLY LEFT BLANK

TABLE OF CONTENTS

(Sections A through M)

A. SOLICITATION/CONTRACT FORM

A.1 STANDARD FORMS

B. SERVICES, ORDERING AND PRICES

B.1 DESCRIPTION OF SERVICES

B.1.0 Offer for Standard Services B.1.1 Offer for Above Standard Services

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1 DEFINITIONS

C.1.0 General Program C.1.0.0 Above Standard Services C.1.0.1 Acceptance C.1.0.2 Approval C.1.0.3 Building C.1.0.4 Cleanable Square Feet – (EXHIBIT 1) C.1.0.5 Cleaning Performance Standard – (C.5 Standard Services) C.1.0.6 Contracting Officer (CO) C.1.0.7 Contracting Officer's Representative (COR) C.1.0.8 Contractor C.1.0.9 Custodial C.1.0.10 Defective Service (Deficiencies) C.1.0.11 Emergency C.1.0.12 Environmentally Sustainable – (C.3 Green Cleaning) C.1.0.13 Federal Holidays – (F.3 Recognized Holidays) C.1.0.14 Federally Equipped Food Service – N/A C.1.0.15 Floor Maintenance Services – (C.5.1.1 Floor Care) C.1.0.16 Guiding Principles for Sustainable Existing Buildings C.1.0.17 GSA Green Purchasing Program (GPP) – (C.4 Green Purchasing Plan) C.1.0.18 Green Cleaning – (C.3 Green Cleaning)

C.1.0.19 LEED-EB – (H.7 LEED-EB)

C.1.0.20 Modification C.1.0.21 Negligence C.1.0.22 Designated On-site Authority C.1.0.23 Ordering Official C.1.0.24 Performance Based Service Contracting C.1.0.25 Periodic Work C.1.0.26 Product Preference – (EXHIBIT 6) C.1.0.27 Quality Assurance Surveillance Plan (QASP) – (EXHIBIT 2) C.1.0.28 Quality Control Program (QCP) – (C.14 Quality Control Plan (QCP)) C.1.0.29 Sanitize C.1.0.30 Service Calls – (C.7 Service Calls) C.1.0.31 Standard Services – (C.5 Standard Services) C.1.0.32 Stewardship C.1.0.33 Storage Space C.1.0.34 Contractor Performance Assessment Reporting System (CPARS)

C.2 OBJECTIVES AND SCOPE

C.2.0 The Contractor Shall C.2.1 Cleaning Hours C.2.2 Normal Building Operating Hours C.2.3 Normal Working Hours

C.3 GREEN CLEANING

C.4. SUSTAINABLE PURCHASING

C.4.0 Sustainable Product Standards C.4.1 Key Sustainable Products (KSPs) C.4.1.2 Proof of Compliance C.4.1.3 Exemptions C.4.2 Green Cleaning Plan C.4.3 Additional Guidance for Other Products

C.5 STANDARD SERVICES

C.5.1 Interior Services C.5.1.0 Performance Standards C.5.1.1 Floor Care C.5.1.2 Carpets and Rugs C.5.1.3 Floor Mats and Runners C.5.1.4 Restrooms, Shower Rooms, Tenant Break Rooms, Locker Rooms and Holding Cells C.5.1.5 Fixtures C.5.1.6 Surfaces C.5.1.7 Walls C.5.1.8 Reserved C.5.1.9 Dusting C.5.1.10 Trash, Wastebaskets and Ash Receptacles C.5.1.11 Recyclables C.5.1.12 Elevators And Stairways C.5.1.13 Plate Glass C.5.1.14 Window Washing C.5.1.15 Blinds and Coverings in Common Areas (Not Including Drapes, Curtains And Unique Coverings) and Building Standard Blinds/Coverings in Tenant Space C.5.1.16 Fine Arts Collection – N/A C.5.1.17 Policing Inside Areas C.5.1.18 Interior and Atrium Plants (Common Areas Only) – N/A C.5.1.19 Concessions – N/A C.5.1.20 Postal Space – N/A C.5.1.21 Fitness Centers, Health Units and Laboratories – N/A C.5.2 Exterior Services C.5.2.0 Performance Standards C.5.2.1 Plate Glass C.5.2.2 Window Washing C.5.2.3 Canopies C.5.2.4 Hard Surface Areas C.5.2.5 Ash Receptacles and Trash Containers C.5.2.6 Surfaces (Signs, Tables, etc.)

C.5.2.7 Graffiti Removal C.5.2.8 Excrement Removal (Human, Bird and Animal) C.5.2.9 Policing Outside Areas C.5.3 Snow and Ice Removal C.5.4 Grounds Maintenance C.5.4.0 Grounds Maintenance Services C.5.4.1 Landscape Erosion Management RESERVED C.5.4.2 Composting – N/A C.5.4.3 Trees and Shrubs C.5.4.4 Mulching C.5.4.5 Mowing and Edging C.5.4.6 Leaf Removal C.5.4.7 Over Seeding, Dethatching And Plugging C.5.4.8 Fertilization C.5.4.9 Flowerbeds and Plants C.5.4.10 Plant Replacements Due to Contractor Negligence

C.5.4.11 Soil and Ground Covers C.5.4.12 Unimproved Grounds – N/A C.5.4.13 Fence Lines C.5.4.14 Weeds C.5.4.15 Irrigation –N/A C.5.4.16 Watering C.5.4.17 Adjust, Clean and Set Automatic Controllers – N/A C.5.4.18 Integrated Pest Management Plan (IPM)

C.6 ABOVE STANDARD SERVICES

C.6.1 Carpet Extraction (Private Areas that exceed 10 SqFt) C.6.2 Floor Maintenance Services C.6.3 Window Washing C.6.4 Postal Lock Boxes and Mail Cases –N/A C.6.5 Washing Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings) C.6.6 Pressure Washing and Steam Cleaning – N/A C.6.7 Tree Thinning C.6.8 Trees and Grounds Survey RESERVED C.6.9 Government Furnished Trees and Plants C.6.10 Snow and Ice Removal for Areas Requiring Special Mechanized Equipment C.6.11 Snow Hauling C.6.12 Laborer C.6.13 High Cleaning

C.7 SERVICE CALLS

C.8 COMMUNICATION PLAN

C.9 PROTECTION AND DAMAGE

C.10 SOLID WASTE/TRASH/RECYCLING MANAGEMENT

C.10.1.0 Solid Waste/Trash Audits RESERVED C.10.1.2 Solid Waste/Trash Removal and Disposal C.10.1.3 Solid Waste/Trash Records And Reports C.10.1.4 Trash Pick-ups on Call C.10.2.0 Recycling C.10.2.1 Extent of Work C.10.2.2 Recyclable Materials Disposition C.10.2.3 Recyclables C.10.2.4 Pick-ups on Call C.10.2.5 Recycling Containers C.10.2.6 Restriction on Use C.10.2.7 Recycling Proceeds C.10.2.8 Recycling Records and Reports C.11.0 Recycling and Waste Reports C.11.1 Report Calculations C.11.2 Green Purchase Reports C.11.3 Integrated Pest Management Report C.11.4 Supporting Documentation C.11.5 Reporting Formats

C.12 INTEGRATED PEST MANAGEMENT

C.12.0 Preventive Pest Maintenance C.12.1 General C.12.2 Pests Included and Excluded C.12.3 Initial Pest Assessment C.12.4 Integrated Pest Control Plan C.12.5 Pesticide Application C.12.6 Structural and Procedural Recommendations C.12.7 Record Keeping C.12.8 Manner and Time to Conduct Service C.12.9 Insect Control C.12.10 Rodent Control

C.12.11 Safety and Health

C.13 CHILD CARE CENTER – N/A

C.14 QUALITY CONTROL PLAN (QCP)

C.15 CLEANING SCHEDULES

C.16 COMMUNICATION REQUIREMENTS

C.17 FEDERAL REQUIREMENTS

C.18 CONTRACTOR SUBMITTALS/DELIVERABLES CHART

C.19 HISTORIC BUILDING PRESERVATION

C.20 SUBCONTRACTING

D. PACKAGING AND MARKING

D.1 PAYMENT OF POSTAGE AND FEES

D.2. MARKING

E. INSPECTION AND ACCEPTANCE

E.1 FAR 52.246-4 INSPECTION OF SERVICES—FIXED PRICE (AUG 1996)

E.2 DEDUCTION RATE

E.3 REDUCTION OF SPACE

E.4 INCREASE OF SPACE

E.5 CONTRACT CLOSE-OUT INSPECTION

F. DELIVERIES OR PERFORMANCE

F.1 PLACE OF PERFORMANCE

F.2 TERM OF CONTRACT

F.3 RECOGNIZED HOLIDAYS

F.4 OPTIONS

G. CONTRACT ADMINISTRATION DATA

G.1 PAYMENT (GENERAL)

G.2 PAYMENT FOR SERVICES

G.3 GSAR 552.232-77 PAYMENT BY GOVERNMENT CHARGE CARD (NOV 2009)

G.4 EVALUATING CONTRACTOR PERFORMANCE

COPIES OF THE EVALUATIONS, CONTRACTOR RESPONSES, AND REVIEW COMMENTS, IF ANY, WILL BE RETAINED

AS PART OF THE CONTRACT FILE

G.5 SUSPENSION OF WORK

G.6 LIMITATION OF GOVERNMENT’S OBLIGATION - N/A

G.7 ADJUSTING PAYMENTS

H. SPECIAL CONTRACT REQUIREMENTS

H.1 CONTRACTOR RESPONSIBILITIES

H.1.0 Supervisors H.1.1 Communication H1.2 Training H.1.3 Uniforms H.1.4 Exposure Control Program H.1.5 Key Control H.1.6 Qualifications of Personnel (Resumes) H.1.7 Miscellaneous Requirements

H.2 OCCUPANT EMERGENCY PLAN (OEP)

H.3 CONTRACTOR PANDEMIC PLAN

H.4 CONSERVATION

H.5 AFFIRMATIVE PROCUREMENT PROGRAM (APP)

H.6 ASBESTOS AWARENESS TRAINING (FOR BUILDINGS WHICH CONTAIN ASBESTOS OR WHERE IT HAS

BEEN PRESUMED)

H.7 LEED-EB

H.8 PROVIDED BY THE GOVERNMENT (NOT IDENTIFIED ELSEWHERE IN THE SPECIFICATION)

H.9 USE OF GOVERNMENT INFORMATION TECHNOLOGY

H.10 SECURITY REQUIREMENTS AND PERSONAL IDENTITY VERIFICATION PROCEDURES (NON-CLASSIFIED

CONTRACT)

H.10.1 GSAR 552.237-70 Qualifications of Offerors (MAY 1989) H.10.2 GSAR 552.237-71 Qualifications of Employees (MAY 1989) H.10.2 Suitability Determinations H.10.3 GSA Criteria for Adjudication H.10.4 Compliance with Security Requirements H.10.5 Identification Credential

H.11 RESERVED

H.12 STANDARDS OF CONDUCT

H.13 REMOVAL FROM CONTRACT WORK

H.14 SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

H.15 RECORDING PRESENCE

H.16 GOVERNMENT FORMS

H.17 OTHER CONTRACTORS

H.18 ORDINANCES, TAXES, PERMITS AND LICENSES

H.19 DISCREPANCY IN THE SPECIFICATIONS

I. CONTRACT CLAUSES & DOL WAGE DETERMINATION

J. LIST OF ATTACHMENTS (LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS).. 104

EXHIBIT 1

BUILDING INFORMATION SHEET

EXHIBIT 2 – QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

Section 1 - Contract Information Section 2 - Purpose/Objective Section 3 - Roles and Responsibilities of Government Officials Section 4 – Partnering Section 5 - GSA/Contractor Meetings Section 6 - Performance Evaluation Section 7 - Effectiveness of Quality Control Section 8 - Routine Service Call Section 9 - Emergency Service Call Section 10 - Documentation, Submittals and Deliverables Section 11 - Receiving Reports Section 12 - Tenant Recurring Work Authorizations (RWA) Section 13 - Employee Health, Safety and Training Section 14 - Subcontractors Section 15 – Janitorial Contract Inspection Tool

EXHIBIT 3

SURVEILLANCE FORMS

EXHIBIT 4

BUILDING EXTERIOR AND HARDSCAPE PLAN - RESERVED

EXHIBIT 5

EROSION AND SEDIMENT CONTROL PLAN - RESERVED

EXHIBIT 6

GREEN PURCHASE REPORTS

EXHIBIT 7

GREEN PURCHASE REPORTS

EXHIBIT 8

RECYCLING/SOLID WASTE TRASH REPORT

EXHIBIT 9

KEY SUSTAINABILITY PRODUCTS (KSP) STANDARDS AND RECOMMENDED SUBMITTALS

EXHIBIT 10

PBS WASTE AUDIT – RESERVED

EXHIBIT 11

PEST CONTROL WORK AND INSPECTION REPORT (GSA 3638)

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF BIDDERS/OFFERORS 142

K.1 ANNUAL REPRESENTATIONS AND CERTIFICATIONS

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS

L.1 BID GUARANTEE REQUIREMENT – N/A

L.2 PERFORMANCE BOND REQUIREMENT – N/A

L.3 INSURANCE REQUIREMENT

L.4 INSPECTION OF THE FACILITY

L.5 RESERVED

L.6 INSTRUCTIONS FOR SUBMITTING PROPOSALS

L.7 RESERVED

L.8 INCONSISTENCIES IN SPECIFICATIONS

L.9 TYPE OF CONTRACT

L.10 OFFERORS CHECKLIST

M. EVALUATION FACTORS FOR AWARD

M.1 BASIS OF AWARD

M.2 PAST PERFORMANCE

M.3 TOTAL EVALUATED PRICE

M.4 SPECIAL STANDARD(S) OF RESPONSIBILITY

M.5 FAR 52.217-5 EVALUATION OF OPTIONS (JULY 1990)

SOLICITATION, OFFERANDAWARD

1. THIS CONTRACT IS A RATED ORDER RATING PAGE OF PAGES

UNDER DPAS (15 CFR 700) 1 2

Janitorial and Related Services

3. SOLICITATION 4. TYPE OF SOLICITATION 5. DATE ISSUED

June 26, 2018

6. REQUISITION/PURCHASE

47PF0018R0104

SEALED BID (IFB)

X NEGOTIATED (RFP)

7. ISSUED 8. ADDRESS OFFER TO (If other than Item 7)

GSA, Southern Services Contracting Team – 5P1QBB-CL 201 Superior Avenue, Room 450 Cleveland, OH 44114

GSA, Southern Services Contracting Team – 5P1QBB-CL 201 Superior Avenue, Room 450 Cleveland, OH 44114

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and 1 copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if hand carried, in the depository located in Item 8 or sent electronically to connie.bilek-hammond@gsa.gov on or before 12:00 PM EST , July 26, 2018 . CAUTION: - LATE Submission, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

A. NAME B. TELEPHONE (NO COLLECT CALLS) C. E-MAIL ADDRESS

10. FOR AREA NUMBER EXT. connie.bilek-hammond@gsa.gov

CALL: C O N N I E BI L EK - H A MMO N D 216 522-4594

11. TABLE OF CONTENTS

(X SEC DESCRIPTION PAGE(S (X SEC DESCRIPTION PAGE(S)

PART I – THE SCHEDULE PART II – CONTRACT CLAUSES

X A SOLICITATION/CONTRACT FORM X I CONTRACT CLAUSES & DOL Wages X B SUPPLIES OR SERVICES AND PRICES/COSTS PART III – LIST OF DOCUMENTS, EXHIBITS & OTHER ATTACH.

X C DESCRIPTIONS/SPEC./WORK STATEMENT X J LIST OF ATTACHMENTS

X D PACKAGING AND MARKING PART IV – REPRESENTATIONS AND INSTRUCTIONS

X E INSPECTION AND ACCEPTANCE X K REPRESENTATIONS, CERTIFICATIONS AND

X F DELIVERIES OR PERFORMANCE X STATEMENTS OF OFFERORS

X G CONTRACT ADMINISTRATION DATA X L INSTRS., CONDS., AND NOTICES TO OFFERORS

X H SPECIAL CONTRACT REQUIREMENTS X M EVALUATION FACTORS FOR AWARD

OFFER (Must be fully completed by offeror) NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within _120_ calendar days (120 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT

PAYMENT

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS (%)

(See Section I, Clause No.

14. ACKNOWLEDGMENT OF AMENDMENTS AMENDMENT NO. DATE AMENDMENT NO. DATE

(The offeror acknowledges receipt of amendments to the offerors and related documents numbered and 15A. NAME AND ADDRESS OF OFFEROR 16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER (Type

15B. TELEPHONE 15C. CHECK IF REMITTANCE

ADDRESS ON PAGE 1A

17. SIGNATURE 18. OFFER DATE

AREA

CODE

NUMBER EXT.

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

SEE PAGE 2

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN 23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM

10 U.S.C. 2304(c) ( ) 41 U.S.C. 253(c) ( ) (4 copies unless otherwise specified)

24. ADMINISTERED BY (If other than Item 7) 25. PAYMENT WILL BE MADE BY

General Services Administration AMD Southern Services Contracting Team 201 Superior Avenue, Room 440 Cleveland, OH 44114

General Services Administration Finance Division P.O. Box 17181 Fort Worth, TX 76102-0181

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

CONNIE BILEK-HAMMOND

(Signature of Contracting Officer)

IMPORTANT: Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

STANDARD FORM 33 (REV. 9-97)

5PMC COMPUTER GENERATED FORM (03-99)

SOLICITATION, OFFERANDAWARD SOLICITATION NO.

47PF0018R0104 PAGE 2 ADDENDUM TO STANDARD FORM 33

15A. OFFEROR (Company Name) A. OFFEROR FAX NUMBER

15C. REMITTANCE ADDRESS B. OFFEROR E-MAIL ADDRESS (Optional)

C. OFFEROR DUNS NUMBER

D. OFFEROR TAX ID NUMBER

Janitorial and Related Services for the Benton Federal Building US Courthouse 301 W Main Street Benton, IL 62812

ACCOUNTING AND APPROPRIATION INFORMATION (see following pages:

B.1 Description of Services The Contractor shall provide the management, supervision, manpower, equipment and supplies necessary to provide custodial and related services as described herein. Work under this contract is expected to commence on or about December 1, 2018.

B.1.0 Offer for Standard Services (Reference section C.5 Standard Services)

Benton Federal Building & U.S. Courthouse

(IL0200ZZ)

301 West Main Benton, IL 62812

ITEM

DESCRIPTION UNIT QUANTI

TY

UNIT

PRICE

(Initial 12

Month Period)

OPTION 1

UNIT

PRICE

(First

Additional 12 Month Period)

OPTION 2

UNIT

PRICE

(Second Additional 12 Month Period)

OPTION 3

UNIT

PRICE

(Third

Additional 12 Month Period)

OPTION 4

UNIT

PRICE

(Fourth

Additional 12 Month Period)

1. Custodial services (Interior/Exterior)

Month 12 $ $ $ $ $

2. Grounds Maintenance

Month 12 $ $ $ $ $

3. Snow Removal Month 12 $ $ $ $ $

4. Trash Removal Month 12 $ $ $ $ $

5. Recycling Month 12 $ $ $ $ $

6. Window Washing Month 12 $ $ $ $ $

7. Integrated Pest

Management Month 12 $ $ $ $ $

B. SERVICES, ORDERING AND PRICES

B.1.1 Offer for Above Standard Services (Reference section C.6 Standard Services)

ITE

M #

DESCRIPTION UNIT QUANTITY UNIT

PRICE

(Initial

Month Period)

OPTION 1

UNIT

PRICE

(First

Additional 12 Month Period)

OPTION 2

UNIT

PRICE

(Second Additional 12 Month Period)

OPTION 3

UNIT

PRICE

(Third

Additional 12 Month Period)

OPTION 4

UNIT

PRICE

(Fourth

Additional 12 Month Period)

1. Carpet Cleaning by Extraction

100 SF 244.87 $ $ $ $ $

2. Strip and Apply Finish Floor

100 SF 43.45 $ $ $ $ $

3. Stripping and Sealing

100 SF N/A N/A N/A N/A N/A N/A

4. Windows Washing Interior and exterior side of the exterior windows.

A. Interior Job B. Exterior Job

5. Postal Lock Boxes and Mail Cases

Job N/A N/A N/A N/A N/A N/A

6. Wash Blinds and coverings

Each 122 $ $ $ $ $

7. Pressure Washing and Steam Cleaning

100 SF N/A N/A N/A N/A N/A N/A

8. Scrub and Rinse Loading Docks, Platforms, Trash Rooms, Garage Ramps and Driveways

100 SF 11.6 $ $ $ $ $

9. Tree Thinning Hour 3 $ $ $ $ $

10. Planting

Government Furnished Trees and Plants

Hour 3 $ $ $ $ $

11. Snow Removal Services for removing snow and ice requiring use of heavy equipment such as plows, bobcats etc.

Include cost for all equipment and labor. See Note 1

Hour 10 $ $ $ $ $

12. Snow Hauling

Services for hauling snow from the facility.

Include costs for truck and driver.

See Note 1

Hour 5 $ $ $ $ $

13a. Hourly Rate for Laborer During Normal Working Hours See Note 2/3

Hour 1 $ $ $ $ $

13b. Hourly Rate for Laborer After Normal Working Hours See Note 2/3

Hour 1 $ $ $ $ $

14a. Hourly Rate for Janitor During Normal Working Hours See Note 2/3

Hour 1 $ $ $ $ $

14b. Hourly Rate for Janitor After Normal Working Hours See Note 2/3

Hour 1 $ $ $ $ $

15a. Hourly Rate for Supervisor During Normal Working Hours See Note 2/3

Hour 1 $ $ $ $ $

15b. Hourly Rate for Supervisor After Normal Working Hours See Note 2/3

Hour 1 $ $ $ $ $

16. Additional pick-up of solid waste and/or trash, not recyclable materials. See

C.10.1.4

Pick-up 1 $ $ $ $ $

17. Additional pick-up(s) of recyclable materials, not solid waste and/or trash. See

C.10.2.4

Pick-up 1 $ $ $ $ $

All the contractor’s labor hour prices must include expenses for overhead, General and Administrative (G&A) and profit. Thus no separate allowance for travel time, parking, overhead, G&A or profit will be applied when hourly services are ordered.

Offeror must submit offers for all locations in order to be considered for award. The contract will be awarded to the responsible offeror submitting the best offer in the aggregate for all locations. Offerors MUST quote prices for all four of the renewal options, in addition to the initial period, in order to be considered for award. Renewal options shall be priced using the wage determination contained in this solicitation. Upon exercising a renewal option, the contract price will be adjusted in accordance with FAR

52.222-43 Fair Labor Standards Act and Service Contract Labor Standards—Price Adjustment (Multiple Year and Option Contracts) (May 2014).

Note 1: Manual snow removal includes the use of snow blowers, shovels, etc and application of snow melt or sand for building entrances, steps, landing, sidewalks, plaza and parking areas is included in the basic monthly price. DO NOT include manual snow removal in the hourly line item prices for snow removal and hauling.

Note 2: Quote a per hour price for providing Above Standard Services that are in addition to the services specified herein as standard services. A laborer is a worker with responsibilities covered by the Department of Labor Wage Determination under the category of Laborer. Laborer work may include all miscellaneous jobs requested by the CO or their designee which will consist of, but not be limited to the following: 1) loading, unloading or moving of supplies and materials; 2) recurring set-up and breakdown of conference spaces; 3) miscellaneous tasks not included in the base contract services.

Note 3: Quote a price per hour for providing Above Standard Services when ordered that are in addition to the services specified herein for the standard services. Orders for above standard service may be placed orally when the amount of the order totals $2,500.00 or less or in the event of an emergency. All orders which exceed $2,500.00 must be placed or confirmed by issuance of a GSA Form 300, Order for Supplies or Services and will be paid by GSA Finance. The GSA Form 300 will describe the service to be provided and will establish, excluding emergencies as determined by the Contracting Officer (CO) or the Contracting Officer’s Representative (COR), the maximum number of hours for which the contractor will be compensated. Orders of $2,500.00 or less may be processed using the Governmentwide commercial purchase card, which is the preferred method to purchase and to pay for micro purchases.

Individual orders for above standard services involving more than forty (40) hours will only be issued with the assent of the contractor. This above standard services provision is intended to be used to satisfy the Government's short term non recurring needs for service. Should a continuing need for additional service arise, a contract modification will be negotiated pursuant to the "Changes Fixed Price" clause.

Above standard services cannot be accomplished by diverting resources from work that is supposed to be accomplished.

C.1 Definitions C.1.0 General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

C.1.0.0 Above Standard Services Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.1.0.1 Acceptance The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

C.1.0.2 Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Safety Data Sheets (SDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

C.1.0.3 Building A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

C.1.0.4 Cleanable Square Feet – (EXHIBIT 1) The Cleanable area represents the portion of rentable square footage that is regularly cleaned, and excludes those components of rentable square footage that are not cleaned by the contractor or such as mechanical areas, most computer server rooms and wiring closets, and some storage and filing areas.

C.1.0.5 Cleaning Performance Standard – (C.5 Standard Services) The overall quality performance standard the contractor will be held to is: “The Contractor will clean the facility throughout the contract period, with the outcome of ensuring that the physical and capital assets are maintained and preserved in the same or better condition that they were in when the Contractor first started the contract, normal operating wear taken into account.”

C.1.0.6 Contracting Officer (CO) The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules, make final decisions on disputed deductions from contract payments for nonperformance or unsatisfactory performance;

terminate the contract for convenience or default; and issue final decisions regarding contract questions or matters under dispute. However, the CO may delegate certain other responsibilities to authorized Government representatives.

C.1.0.7 Contracting Officer's Representative (COR) The COR shall be appointed by letter from the CO at time of award and if necessary revised by letter during the contract period to assist him/her in discharging his/her responsibilities. The responsibilities of the COR include, but are not limited to: Evaluating Contractor performance with the Government's

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

representative at the work site; advising the Contractor of proposed deductions for nonperformance or unsatisfactory performance; compliance with contract requirements insofar as the work is concerned;

issuing purchase orders, and advising the CO of any factors which may cause delay in work performance.

The COR will assist in the discharge of the Contracting Officer's responsibilities when the Contracting Officer is unable to be directly in touch with the contract work. The CO uses CORs are the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

C.1.0.8 Contractor The “Contractor” as used in this document refers to the company or firm awarded this contract.

C.1.0.9 Custodial A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, landscaping, and maintaining a building or area.

C.1.0.10 Defective Service (Deficiencies) A unit of service that does not conform to the level of performance specified

C.1.0.11 Emergency The term ‘emergency’ includes, but is not limited to bombings, and bomb threats, civil disturbances, fires, explosions, electrical failure, loss of water pressure, building flooding, sanitary and sewer line stoppage, chemical and gas leaks, medical emergencies, hurricanes, tornadoes, floods, and earthquakes.

C.1.0.12 Environmentally Sustainable – (C.3 Green Cleaning) These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to Section C.17 Federal Requirements for a list of environmentally sustainable attributes and certifying entities.

C.1.0.13 Federal Holidays – (F.3 Recognized Holidays) Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

When…