Federal Supply Schedule 36F79724D0146

The Department of Veterans Affairs Federal Supply Service Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage a menu-driven database system. The website address for GSA Advantage is: GSAAdvantage.gov.

Medical Equipment and Supplies FSC Group 65, Part II, Section A FSC Class:

Contract Number: 36F79724D0146

Contract Period July 15th, 2024 – July 14th, 2029.

For more information on ordering Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

Koya Medical 2461 Peralta Stret Oakland CA 94607 Phone: 1-833-999-5692 www.KoyaMedical.com

Business Size: Small Disadvantaged

Quantity / Tier Discount(s): 10% additional quantity discount for sales of 10–15-line items. Products may be combined to achieve discount.

Standard Delivery Time: 14 Days after receipt of order (ARO) Expedited Delivery Time: 48 hours after receipt of order (ARO)

· No additional charge to the Government for expedited delivery within the 48 States.

· Government is responsible for paying the difference between normal and expedited delivery to Alaska, Hawaii, and Puerto Rico.

FOB Point(s) FOB Destination: 50 States, the District of Columbia and Puerto Rico.

Credit Card Acceptance: Accepted at all dollar values.

Payment Terms: 2% additional discount for payments made within 10 days. Credit card purchases excluded.

Installation: None Rental / Lease Terms: None

Training: Training is provided at no additional cost, and this consist of a few options based on the Veteran’s needs:

· Device demo provided in the clinics.

· Device training videos provided to patient via email.

· Virtual or in house trainer if the patient still needs further help.

Service Agreement: None Annual Rebate: 1% annual rebate for all sales made under this contract over $3,000.000.00 per rebate year.

Number of Accepted Items: 4

Return Goods Policy Koya Return Goods Policy:

Koya Medical, Inc. (“Koya” or the “Company”) is not able to provide sales, service or support for the controller, garments, or any accessories (together the “Products”) acquired from unauthorized third parties. If you have ordered or received the wrong item(s) and the Products are in original, unused, sanitary, and saleable condition, you may return the products to us for full refund after inspection by us as long as the Company is notified within sixty (60) days of the date of shipment. Please return products via trackable method as Koya will not be responsible for shipments lost during the return process. Once the returned product is received, Koya will process the return. If a shipping error occurs due to Koya error, the Company will pay freight both ways for return/exchange of goods; restocking fee does not apply. If an ordering facility error occurs, the ordering facility will pay return freight and will be charged a 10% restocking fee. If damage occurs during shipping, Koya will file claim with the Carrier. The Government is not liable for any damage in transit. Refunds for returned goods in unused, sanitary, and saleable condition will be issued at invoice price less restocking fee, if applicable. Under no circumstances will any Product(s) be returned without (a) advance written notice to Koya or (b) obtaining shipping instructions from Koya. To request a return, please contact Customer Service toll free at 833-999-KOYA between 9:00 am – 5:00 pm EST, Monday through Friday, or via email at support@koyamedical.com.

Warranty Policy Koya Warranty:

Koya Medical warrants to the original purchaser of the Dayspring device that your device is free from defects in materials and workmanship for one (1) year from the date of formal acceptance, which is defined as the date the package was received and inspected that it is complete and in proper working order. This warranty extends to only the original purchaser and is not transferable. If during this one (1) year period, the Dayspring device does not function properly because of a defect in materials or workmanship, Koya will repair or replace it with a new device or equivalent product free of charge. The warranty of the replacement Dayspring device will expire on the date of the original warranty expiration. The purchaser’s exclusive remedy with respect to the Dayspring device shall be replacement. This warranty covers the original purchaser and cannot be transferred with sale or other transfer of the Dayspring device to any other person or entity.

EXCLUSIONS This warranty does not apply if the Dayspring device has been:

• Changed or modified by any person or entity other than Koya Medical.

• Serviced or repaired by any person or entity other than Koya Medical. Product Registration Register your product to receive up-to-date information on your system. Visit https://www.koyamedical.com/product-support#register

• Damaged by an act of God, external causes, misuse, abuse, negligence, accident, wear and tear, unreasonable use, use not in accordance with product instructions, failure to perform required maintenance, involvement of parts or components not supplied by Koya Medical or by other causes unrelated to defective materials or workmanship.

Extended Warranty The original purchaser may contact Koya for information on extended warranty programs and policies. Unless modified in writing and signed by both parties, the standard one (1) year warranty described in the previous section is understood to be the complete and exclusive agreement between the parties, superseding all prior agreements, oral or written, and all other communications between the parties relating to the subject matter of this agreement.

PO Box 6919 | Portland, OR 97228-6919 415-209-5035 | FAX 855.461.3339 | www.koyamedical.com image1.jpg