FSS-65-II-A - Chudy Group, LLC - 36F79720D0106
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- Attached to
- Federal Supply Schedule 36F79720D0106 Federal contract IDV
- Contract number
- 36F79720D0106
About this file
This is a price list for medical equipment and supplies available from The Chudy Group, LLC dba TCGRx under Federal Supply Schedule Contract Number 36F79720D0106, awarded April 1, 2020 through the Department of Veterans Affairs. TCGRx offers automated pharmaceutical dispensing cabinets in various sizes, an automatic vial filler, a Beacon inventory management system, SmartCardRx blister packaging systems, a CompletePac packaging device, and LocalRx locker and point-of-sale solutions. The price list includes over 100 stock keeping units with unit prices, as well as implementation, training, interface development, service agreements, and consumables. Labor categories involve on-site implementation and training services billed at rates between $1,492.46 and $4,977.49 per day depending on the service.
Chudy Group, LLC (DBA Tcgrx) Pricelist and/or Vendor Terms and Conditions for 36F79720D0106, a Federal Supply Schedule awarded to Chudy Group, LLC (DBA Tcgrx), under Medical Equipment and Supplies (FSS-65-II-A)
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Text version
Revised September 2012
DEPARTMENT OF VETERANS AFFAIRS
Federal Supply Service
Authorized Federal Supply Schedule Price List
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is GSAAdvantage.gov
Medical Equipment and Supplies
FSC Group 65, Part II, Section A
FSC Classes: 6530
Contract Number: 36F79720D0106 Contract Period: April 1, 2020 – March 25, 2025
( For more information on ordering from Federal Supply Schedules, enter the following address into your web browser:
http://gsa.gov/portal/category/100623 )
The Chudy Group, LLC dba TCGRx
N1671 Powers Lake Road
Powers Lake, WI 53159
Phone #: 262.279.5307
Fax: 262.279.5360 www.tcgrx.com
Business Size: Small
“Prices Shown Herein are Net (discount deducted)”
TCGRx 262.279.5307 www.tcgrx.com
Customer Information:
1a. List of awarded special item number(s):
SIN: [A-92]
SIN: [A-200]
1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply: See Attachment 1: Price List.
1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item:
[Not Applicable]
2. Maximum order: [$450,000 (SIN A-92*) * The maximum order for automated pharmaceutical dispensing equipment is $450,000 or one (1) system.
3. Minimum order: [None]
4. Geographic coverage (delivery area): [All 50 states and District of Columbia]
5. Point(s) of production (city, county, and State or foreign country):
[Bristol, Kenosha County, WI]
6. Prices shown herein are Net (discount deducted)
7. Quantity Discounts: [None]
8. Prompt Payment Terms: [Net 30 days]
9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold:
[Accepted at and below the micro-purchase threshold]
9b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold: [Maximum $10,000]
10. Foreign items (list items by country of origin): [Not Applicable]
11a. Time of delivery: [A-92 = 45 Days / A-200 = 60 Days]
11b. Expedited delivery: [7-10 working days for items ATP-PW2, ATP-R35WR, ATP-PN2, ATP-35NR, ETP-WP-ATP-R35WR. Government is responsible for the difference between normal and expedited delivery costs. Contact TCGRx for qualified items, delivery options, and rates.]
11c. Overnight and 2-day delivery: [Available only for select consumable products at an additional charge.
Contact TCGRx for qualified items, delivery options, and rates.]
11d. Urgent requirements: [The schedule customer may (as part of the “Urgent Requirements” clause) contact TCGRx for qualified items, delivery options, and rates.]
12. FOB Point(s): [F.O.B. Destination 48 States, Washington D.C. and to Port of Exportation for AK, HI and PR and U.S. Territories.]
13a. Ordering address(es): [See below]
13b. Ordering Procedures: For supplies and services, the ordering procedures, information on Blanket
Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3
14. Payment address(es):
The Chudy Group, LLC dba TCGRx
N1671 Powers Lake Road
Powers Lake, WI 53159
Phone #: 262.279.5307
Fax: 262.279.5360
15. Warranty provision: [Refer to Attachment 2: Warranty Coverage]
Returned Goods Policy: [Refer to Attachment 3: Return Goods Policy]
16. Export packing charges, if applicable: [Not Applicable]
17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level): [Maximum $10,000]
18. Terms and conditions of rental, maintenance, and repair (if applicable): [Contact TCGRx for details]
19. Terms and conditions of installation (if applicable): [Included in purchase of implementation services.
Contact TCGRx for details]
20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): [Contact TCGRx for details]
20a. Terms and conditions for any other services (if applicable): [Contact TCGRx for details]
21. List of service and distribution points (if applicable): [Bristol, Kenosha County, WI (and various service outlets throughout the US)]
22. List of participating dealers (if applicable): [Not Applicable]
23. Preventive Maintenance (if applicable): [Contact TCGRx for details]
24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): [Not Applicable]
24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information
Technology (EIT) supplies and services and show where full details can be found (e.g., contractor’s website or other location). The EIT standards can be found at www.Section508.gov/ : [Not Applicable]
25. Data Universal Number System (DUNS) number: [796732225]
26. Notification regarding registration in System for Award Management (SAM) database: [Yes, registered] http://www.section508.gov/
FSS Contract Products and Pricing
Attachment 1: Price List
SIN Catalog
Number
Product Description FSS Price with IFF
UOM
As
Priced
A-92 ATP-MINI 192
Wide
ATP MINI Cabinet with Wide Lower Packaging
Unit and 192 canisters. Includes 1 ATP2
Autosense Smart Drawer and 16 Smart Canisters.
$98,241.21 Each
A-92 ATP-MINI 192
Narrow
ATP MINI Cabinet with Narrow Lower
Packaging Unit and 192 canisters. Includes 1
ATP2 Autosense Smart Drawer and 16 Smart
Canisters.
$98,241.21 Each
A-92 ATP-MINI 128
Wide
ATP MINI Cabinet with Wide Lower Packaging
Unit and 128 canisters.
$89,698.49 Each
A-92 ATP-MINI 128
Narrow
ATP MINI Cabinet with Narrow Lower
Packaging Unit and 128 canisters.
$89,698.49 Each
A-92 ATP-MINI 64
Wide
ATP MINI Cabinet with Wide Lower Packaging
Unit and 64 canisters.
$72,613.07 Each
A-92 ATP-MINI 64
Narrow
ATP MINI Cabinet with Narrow Lower
Packaging Unit and 64 canisters.
$72,613.07 Each
A-92 ATP2-64
Narrow
ATP2 64 Canisters with unit dose packaging
(Includes Replenishment Kit, value $3,500 and 1 case of paper & ribbon)
$80,402.01 Each
A-92 ATP2-64 Wide ATP2 64 Canisters with unit dose or multi-dose packaging (Includes Replenishment Kit, value
$3,500 and 1 case of paper & ribbon)
$80,402.01 Each
A-92 ATP2-128
Narrow
ATP2 128 Canisters with unit dose packaging
(Includes Replenishment Kit, value $3,500 and 1 case of paper & ribbon)
$105,800.86 Each
A-92 ATP2-128
Wide
ATP2 128 Canisters with unit dose or multi-dose packaging (Includes Replenishment Kit, value
$3,500 and 1 case of paper & ribbon)
$105,800.86 Each
A-92 ATP2-192
Narrow
ATP2 192 Canisters with unit dose packaging
(Includes Replenishment Kit, value $3,500 and 1 case of paper & ribbon)
$121,476.22 Each
A-92 ATP2-192
Wide
ATP2 192 Canisters with unit dose or multi-dose packaging (Includes Replenishment Kit, value
$3,500 and 1 case of paper & ribbon)
$121,476.22 Each
A-92 ATP2-256
Narrow
ATP2 256 Canisters with unit dose packaging
(Includes Replenishment Kit, value $3,500 and 1 case of paper & ribbon)
$137,150.57 Each
A-92 ATP2-256
Wide
ATP2 256 Canisters with unit dose or multi-dose packaging (Includes Replenishment Kit, value
$3,500 and 1 case of paper & ribbon)
$137,150.57 Each
A-92 ATP2-320
Narrow
ATP2 320 Canisters with unit dose packaging
(Includes Replenishment Kit, value $3,500 and 1 case of paper & ribbon)
$158,626.77 Each
A-92 ATP2-320
Wide
ATP2 320 Canisters with unit dose or multi-dose packaging (Includes Replenishment Kit, value
$3,500 and 1 case of paper & ribbon)
$158,626.77 Each
A-92 ATP2-400
Narrow
ATP2 400 Canisters with unit dose packaging
(Includes Replenishment Kit, value $3,500 and 1 case of paper & ribbon)
$174,905.69 Each
A-92 ATP2-400
Wide
ATP2 400 Canisters with unit dose or multi-dose packaging (Includes Replenishment Kit, value
$3,500 and 1 case of paper & ribbon)
$174,905.69 Each
A-92 ATP2-480
Narrow
ATP2 480 Canisters with unit dose packaging
(Includes Replenishment Kit, value $3,500 and 1 case of paper & ribbon)
$191,175.98 Each
A-92 ATP2-480
Wide
ATP2 480 Canisters with unit dose or multi-dose packaging (Includes Replenishment Kit, value
$3,500 and 1 case of paper & ribbon)
$191,175.98 Each
A-92 ATP2 64
Drawer
Upgrade
4 Additional Drawers on the ATP 2 System.
Canisters Included
$17,085.43 Each
A-92 ATP2 320 to
400 Upgrade
Upgrade ATP2-320 to ATP2-400 System.
Canisters Included
$25,628.14 Each
A-92 ATP2 400 to
480 Upgrade
Upgrade ATP2-400 to ATP2-480 System.
Canisters Included
$25,628.14 Each
A-92 ATPV16 ATP Software Version 1.6 Upgrade $3,844.22 Each
A-92 ATP 2
Autosense
Drawer
Upgrade
ATP AutoSense Smart Drawer Assembly with 16
AutoSense Smart Canisters with Mircochips for new ATP 2 only
$6,407.04 Each
A-92 ATP2-320-
NPU
ATP2 Narrow Lower Packaging Unit for ATP 2
(Includes 1 rolling tray and cover)
$21,104.46 Each
A-92 ATP2-320-
GPU
ATP2 Wide Lower Packaging Unit for ATP 2
(Includes 1 rolling tray and cover)
$21,104.46 Each
A-92 BUSINTEL PharmAlytics for ATP provides in-depth information on production metrics, optimization of canisters, and quality. Note technical requirement: site must permit outbound SFTP message to port 22 and installation of SSIS package on the ATP system.
$1,469.85 Each
A-92 ATP-71 N ATP 71 Canisters with unit dose packager with no interface
$58,623.52 Each
A-92 ATP-71 W ATP 71 Canisters with multi-dose packager with no interface
$58,623.52 Each
A-92 2M9825 EXP Narrow Ribbon (6/cs) $103.12 Case
A-92 2M9835 EXP Wide Ribbon, Black Ink, 6 rolls / case $151.06 Case
A-92 2M9915 EXP Narrow Packaging Paper, 10 rolls/case $407.04 Case
A-92 2M9963 EXP Wide Packaging Paper 6 rolls/case $275.88 Case
A-92 EXP To ATP
Conversion
Package w/LPU Swap
Upgrade An EXP to a TCGRx ATP System.
IncludesNew Client/workstations, hardware and accessories, single LPU swap out, and training on the new functions.
$34,296.48 Each
A-92 EXP To ATP
With Graphic
Printing
Upgrade
Upgrade An EXP to a TCGRx ATP System.
IncludesNew Client/workstations, hardware and accessories, Graphic Printing Package, single LPU swap out, , and training on the new functions.
$42,239.40 Each
A-92 ULT-64 ULT SmartTrayRx Pre-Fill Tray $572.71 Each
A-92 ULT-100 One ULT SmartTrayRx System: Includes : ULT
SmartTrayRx Docking Station, ULT SmartTrayRx
Client, Scanner, Touch Screen, BioMetric, UPS, Adjustable leg Kit, & 3 ULT SmartTrayRx-64 trays
$19,317.70 Each
A-92 ULT-200 Two ULT SmartTrayRx Systems: Includes : 2-
ULT SmartTrayRx Docking Stations, 2-ULT
SmartTrayRx Clients, 2-Scanners, 2- Touch
Screens, 2- BioMetrics, 2-UPS's, 2-Adjustable leg
Kits, & 6 ULT SmartTrayRx-64 trays
$25,628.14 Each
A-92 APS-101 Automatic Spooler - (Spools not included) $4,540.79 Each
A-92 APS-200 Automatic spooler, 1 Tabletop Stand, 1 Rolling
Stand and I case of Acrylic spools
$5,636.22 Each
A-92 ASM00251 Manual Floor AdherePac Winder: Manually winds AdherePac strips in a roll.
$1,515.12 Each
A-92 ASM00219 Manual spooler - Manually spools strips onto a spool
$1,616.12 Each
A-92 ASM00143 Manual TableTop AdherePac Winder: Manually wind strips in a roll
$881.91 Each
A-92 ASM00144 Automatic TableTop AdherePac Winder:
Automatically wind strips in a roll
$1,628.14 Each
A-92 APS-300 Rolling Floor Stand - Spool Staging (Spools not included)
$631.30 Each
A-92 APS-400 Tabletop Stand - Spool Staging (Spools not included)
$505.04 Each
A-92 ASM00168 24" Wide Acrylic Spools - 4 per case $768.16 Case
A-92 ASM00169 24" Narrow Acrylic Spools - 4 per case $768.16 Case
A-92 INSP36 InspectRx36 Vision System $158,291.46 Each
A-92 INSP24 InspectRx24 Vision System $131,155.78 Each
A-92 INSP-UP36 InspectRx Upgrade of INSP24 to INSP36 $34,296.48 Each
A-92 INSP-UP54 Inspect Rx Upgrade of INSP36 to INSP54 $39,195.98 Each
A-92 APC-200 Bullseye Kit (10 Canisters, Database Card, Barcode Scanner, Cleaning Brush & Pen)
$7,323.05 Each
A-92 340707 Bullseye SD Data Card, Load & QC Validation $45.46 Each
A-92 ASM0048 Disposable Tray (5 per case) $27.28 Case
A-92 ASM0047 Filter & Blade (4 per Case) $290.90 Case
A-92 ASM00100 Filters : Qty 4/case $135.68 Case
A-92 ASM0054 Blades: Qty 4/case $176.76 Case
A-92 340827 Cleaning Pen $11.62 Each
A-92 340115 Small Hand Brush $2.12 Each
A-92 TK-60S 350 cc. Canister and Recalibrations for ATP2 $81.14 Each
A-92 TK-60SMT
ATP-2
350 cc. Canister with Smart ID Chip for ATP 2 $125.43 Each
A-92 CCK Canister Calibration Kit including the AVF-1 $7,261.31 Each
A-92 ATP-PW2 ATP Wide Packaging Paper - 6 rolls per case, overnight delivery available per payment from ordering facility
$262.01 Case
A-92 ATP-PN2 ATP Narrow Packaging Paper - 10 rolls per case, overnight delivery available per payment from ordering facility
$386.58 Case
A-92 ETP-WP ATP Wide 350M Long Packaging Paper - 6 rolls per case, overnight delivery available per payment from ordering facility
$344.72 Case
A-92 ACCSVSPF1 HEPA Replacement Filter $45.46 Each
A-92 ACC497AJM HEPA Vacuum for ATP Cleaning $272.72 Each
A-92 ACC-100 Desiccant indicating gel 100/can $20.00 Can
A-92 ATP-R35NR ATP Narrow Ribbon - 6 rolls per case, overnight delivery available per payment from ordering facility
$90.20 Case
A-92 ATP-R65WR ATP Wide Ribbon - 6 rolls per case, overnight delivery available per payment from ordering facility
$133.16 Case
A-92 ATP-CR65W ATP Wide color ribbon, overnight delivery available per payment from ordering facility
$409.09 Case
A-92 AVF-70 AVF-70 (Client, Server, Scanner, Barcode reader, 64 tall canisters, 6 super cell canisters, scale, cart)
$44,849.25 Each
A-92 AVF-64 AVF-64 (Client, Server, Scanner, Barcode reader, 64 tall canisters, AVF-1, scale, cart)
$40,577.89 Each
A-92 AVF-6 6 Canister Direct Fill Vial Counter $4,898.86 Each
A-92 AVF-1 1 Canister Direct Fill Vial Counter $1,489.86 Each
A-92 Beacon Core The core includes the Beacon Application
Controller, Light Controller, Master Scanner Base, barcode scanner, Microsoft Server and SQL licenses.
$20,100.50 Each
A-92 Beacon Client The Beacon client computer includes a touch screen, barcode scanner, and charging bases
$4,020.10 Each
A-92 1st Beacon
Mobile
Beacon Mobile with two batteries, charging cradle, 4 slot battery charger, finger strap holder, rubber protective boot, wireless access point and antenna.
$3,517.59 Each
A-92 Additional
Beacon
Mobiles
Beacon Mobile with charging cradle, finger strap holder, and rubber protective boot.
$2,934.80 Each
A-92 Small Carousel The Small Beacon Carousel has 10 trays that can store up to 480 SKUs and approximately 1,300 medications. Ideal for storing Unit of Use and/or pre-packed medications. Diameter - 50.8" x
Height - 83.5"
$20,351.76 Each
A-92 Large Carousel The Large Beacon Carousel has 10 trays that can store from 600 to 1,200 SKUs, up to 2,400 items.
Ideal for storing Unit of Use and/or pre-packed medications. Diameter - 75.8" x Height - 91.5"
$25,778.89 Each
A-92 2-Bay High
Density
Storage
The Beacon High Density Storage (HDS) has 2 bays (10 drawers/bay) that holds a variety of package sizes. Stores approximately 1,100 medications . Length = 34.5", Depth = 43.5", Height = 68.4"
$11,055.28 Each
A-92 1-Bay SH500 tall drawer storage
The Beacon 1-Bay SH500 has 9 drawers that can hold a variety of package sizes. Stores approximately 400 medications. Length = 34.5", Depth = 21.9", Height = 83.8"
$4,798.99 Each
A-92 2-Bay SH500 tall drawer storage
The Beacon 2-Bay SH500 has 18 drawers that can hold a variety of package sizes. Stores approximately 800 medications. Length = 66.2", Depth = 21.9", Height = 83.8"
$10,552.76 Each
A-92 1-Bay SH500 bulk storage
The Beacon 1-Bay SH500 Bulk has 7 Shelves for bulk storage. Each shelf can hold up to 55 lbs.
and can be sub-divided into 4 lanes. Length =
34.5", Depth = 21.9", Height = 83.8"
$3,969.85 Each
A-92 2-Bay SH500 bulk storage
The Beacon 2-Bay SH500 Bulk has 14 Shelves for bulk storage. Each shelf can hold up to 55 lbs.
and can be sub-divided into 4 lanes. Length =
66.2", Depth = 21.9", Height = 83.8"
$7,035.18 Each
A-92 1-Bay workstation w drawers
The Beacon 1-Bay workstation has counter space with 5 drawers below and 2 speed shelves above for fast movers. Stores 350 SKUs or 425 items.
Length = 34.7", Depth = 25.4", Height = 82", Counter-Top height = 39.6"
$5,025.13 Each
A-92 2-Bay workstation w drawers
The Beacon 2-Bay workstation has counter space with 8 drawers below and 4 speed shelves above for fast movers. Stores 500 SKUs or 625 items with a vial hopper. Length = 66.2", Depth =
25.4", Height = 82", Counter-Top height = 39.6"
$9,045.23 Each
A-92 Corner
Workstation
Unit
The Beacon Corner unit has counter space, shelves below and above for storing supplies.
Square dimensions: 33.6" x 33.6 x 82" High, Counter-Top height = 39.6"
$2,261.31 Each
A-92 1-Bay Non-
Beacon Island
The Beacon 1-Bay Islands counter top space is excellent for Pharmacist check. The shelves below are for storing supplies and computer equipment. Length = 34.7", Depth = 25.4", Height = 39.6".
$2,010.05 Each
A-92 2-Bay Non-
Beacon Island
(340868)
The Beacon 2-Bay Islands counter top space is excellent for Pharmacist check. The shelves below are for storing supplies and computer equipment. Length = 66.2", Depth = 25.4", Height = 39.6".
$4,020.10 Each
A-92 Beacon
Pharmloc 2-
Bay HD
Cabinet
The Beacon PharmLoc utilizes the 2 Bay High
Density Storage Cabinet to securely store At Risk
Medications (ARM). Stores approximately 400
SKUs or 1,100 items. Length = 34.5", Depth =
45.5", Height = 66"
$20,603.02 Each
A-92 PharmLoc 2-
Bay DH
Cabinet
(Stand-Alone)
Stand-Alone PharmLoc with Beacon Application
Controller, Light Controller, and a 2-Bay HD
Cabinet with electonric locks to store At Risk
Medications (ARM). Stores approximately 400
SKUs or 1,100 items. Length = 34.5", Depth =
45.5", Height = 66"
$27,135.68 Each
A-92 BUSINTEL PharmAlytics for Beacon analyses the inventory to identify Rx short fills, soon-to-expire inventory, and inventory that can be returned. Note: Site must permit outbound SFTP message to port 22 and installation of SSIS package on the Beacon system.
$1,469.85 Each
A-92 S1BayStdW ATP Workflow Unit - 1-Bay Workstation $1,515.12 Each
A-92 S2BayStdW ATP Workflow Unit - 2-Bay Workstation $4,040.30 Each
A-92 Carousel Small
1200 UoU
The HD Stock Small Carousel has 10 independently rotating shelves that can store approximately 480 SKUs or 1,200 items. Ideal for storing Unit of Use medications. Diameter - 50.8" x Height - 83.5"
$17,909.55 Each
A-92 Carousel Small
1200 Unit Dose
The HD Stock Small Carousel has 10 independently rotating shelves that can store approximately 480 SKUs or 1,200 items. Ideal for storing pre-packed unit dose medications.
Diameter - 50.8" x Height - 83.5"
$18,814.07 Each
A-92 Carousel Large
1800 UoU
The HD Stock Large Carousel has 10 independently rotating shelves that can store approximately 600 SKUs or 1,800 items. Ideal for storing Unit of Use medications. Diameter - 75.8" x Height - 91.5"
$23,517.59 Each
A-92 Carousel Large
1800 Unit Dose
The HD Stock Large Carousel has 10 independently rotating shelves that can store approximately 600 SKUs or 1,800 items. Ideal for storing pre-packed unit dose medications.
Diameter - 75.8" x Height - 91.5"
$24,422.11 Each
A-92 HD Cabinet 2-
Bay - Vision 1
The HD Stock Vision 1 High Density Storage
(HDS) has 2 bays (10 drawers/bay) that holds a variety of package sizes. Capacity is approximately 400 SKUs or 1,300 items. Width =
34.5", Depth = 42.5", Height = 67.5"
$9,045.23 Each
A-92 HD Cabinet 2-
Bay - Vision 2
(341862)
The HD Stock Vision 2 High Density Storage
(HDS) has 2 bays (10 drawers/bay) that holds a variety of package sizes. Capacity is approximately 400 SKUs or 1,300 items. Width =
34.5", Depth = 42.5", Height = 67.5"
$9,045.23 Each
A-92 Hi-Profile
Deep 1-Bay
(341863)
The HD Stock 1-Bay SH500 has 9 high density drawers that can hold a variety of package sizes and 3 speed shelves. Stores approximately 200
SKUs or over 500 items. Width = 34.5", Depth =
21.9", Height = 82.3"
$5,879.40 Each
A-92 Hi-Profile
Deep 2 -Bay
(341864)
The HD Stock 2-Bay SH500 has 18 high density drawers that can hold a variety of package sizes and 6 speed shelves. Stores approximately 400
SKUs or over 1,000 items. Width = 66.2", Depth
= 21.9", Height = 82.3"
$10,552.76 Each
A-92 SH500 Fixed
1-Bay
(341855)
The HD Stock 1-Bay SH500 deep bulk storage is perfect for boxes of Unit Dose liquid cups, vials, injectables, etc. Depending on box size, stores approximately 40 SKUs or 240 Bulk Boxes.
Width = 34.7", Depth = 21.9", Height = 82.3"
$2,713.57 Each
A-92 SH500 Fixed
2-Bay
(341856)
The Hd Stock 2-Bay SH500 deep bulk storage is perfect for boxes of Unit Dose liquid cups, vials, injectables, etc. Depending on box size, stores approximately 80 SKUs or 480 Bulk Boxes.
Length = 66.2", Depth = 21.9", Height = 82.3"
$5,025.13 Each
A-92 Workstation 1-
Bay 3-SS
(341869)
The HD Stock 1-Bay workstation has counter space with 5 drawers below and 2 speed shelves above for fast movers. Stores over 120 SKUs or
400 items. Width = 34.7", Depth = 24.7", Height
= 82.3", Counter-Top height = 39.6"
$4,522.61 Each
A-92 Workstation 2-
Bay 3-SS
(341870)
The HD Stock 2-Bay workstation has counter space with 10 drawers below and 4 speed shelves above for fast movers. Stores over 240 SKUs or
800 items. Width = 66.2", Depth = 24.7", Height
= 82.3", Counter-Top height = 39.6"
$8,040.20 Each
A-92 Workstation 3-
Bay 3-SS
(34171)
The HD Stock 3-Bay workstation has counter space with 15 drawers below and 6 speed shelves above for fast movers. Stores over 360 SKUs or over 1,200 items. Width = 97.7", Depth = 24.7", Height = 82.3", Counter-Top height = 39.6"
$10,854.27 Each
A-92 1-Bay Speed
Shelves
The HD Stock 1-Bay Speed Shelf has 9 drawers that hold your fastest moving medications. Stores approximately 90 SKUs or over 300 items. Width
= 34.7", Depth = 21.9", Height = 82.3
$4,120.60 Each
A-92 2-Bay Speed
Shelves
(341853)
The HD Stock 2-Bay Speed Shelves has 18 drawers that hold your fastest moving medications. Stores approximately 180 SKUs or over 600 items. Width = 66.2", Depth = 21.9", Height = 82.3"
$6,030.15 Each
A-92 Corner Unit
(340482)
The HD Stock Corner unit has counter space, shelves below and above for storing supplies.
Square dimensions: 33.6" x 33.6" x 82.3" High
$2,110.55 Each
A-92 1-Bay low profile
DeliverRx
The 1-Bay low profile DeliverRx has 5 drawers that holds 200 Will-Call bags. Length = 34.5", Depth = 26.5", Height = 55.5"
$4,522.61 Each
A-92 2-Bay low profile
DeliverRx
The 2-Bay low profile DeliverRx has 9 drawers that holds 360 Will-Call bags and 1 bulk drawer.
Length = 66.2", Depth = 26.5", Height = 55.5"
$7,236.18 Each
A-92 1-Bay high profile
DeliverRx
The 1-Bay high profile DeliverRx has 8 drawers that holds 280 Will-Call bags. Length = 34.5", Depth = 26.5", Height = 82.8"
$6,331.66 Each
A-92 2-Bay high profile
DeliverRx
The 2-Bay high profile DeliverRx has 14 drawers that holds 480 Will-Call bags and 2 bulk drawers.
Length = 66.2", Depth = 26.5", Height = 82.8"
$9,949.75 Each
A-92 WC Staging
Carousel
Will-Call 72 bag staging carousel, 3 tiers, 24bags/tier
$1,130.65 Each
A-92 1-Bay Non-
Beacon Will
Call (340842)
The 1-Bay Non Beacon Will Call Unit has 5 drawers that holds 200 Will-Call bags. Length =
34.5", Depth = 26.5", Height = 55.5"
$955.41 Each
A-92 Will Call
Straight
(340198)
The 1-Bay Non Beacon Will Call Unit with Bars to hang Will Call bags
$220.48 Each
A-92 ASM00127 Will-Call large MAGNETIC bags (12" X 6.5") $4.89 Each
A-92 MPR-S313-PA 12.0 cu.ft., Double sliding doors, Wire shelves, 115V Pharmaceutical Refrigerator
$4,020.10 Each
A-92 MPR-514-PA 17.2 cu.ft., Double sliding doors, Wire shelves, Alarms, 115V Pharmaceutical Refrigerator
$5,527.64 Each
A-92 MPR-514R-PA 17.2 cu.ft., Double sliding doors, Wire shelves &
Roll-out drawers, Alarms, 115V Pharmaceutical
Refrigerator
$5,929.65 Each
A-92 MPR-1014-PA 36.5 cu.ft., Double sliding doors, Wire shelves, Alarms, 115V Pharmaceutical Refrigerator
$7,939.70 Each
A-92 MPR-1014R-
PA
36.5 cu.ft., Double sliding doors, Wire shelves &
Roll-out drawers, Alarms, 115V Pharmaceutical
Refrigerator
$8,542.71 Each
A-92 MPR-215F-PA 6.2 cu.ft. 2 to 14°C refrigerator with 1.4 cu.ft. -20 to -30°C manual defrost freezer, 115V Biomedical
Refrigerator with Freezer Combination
$4,020.10 Each
A-92 MPR-414F-PA 12.0 cu.ft. 2 to 14°C refrigerator with 2.9 cu.ft. -20 to -30°C manual defrost freezer, 115V Biomedical
Refrigerator with Freezer Combination
$5,527.64 Each
A-92 MPR-715F-PA 14.7 cu.ft. 2 to 14°C refrigerator with 6.2 cu.ft. -20 to -30°C manual defrost freezer, 115V Biomedical
Refrigerator with Freezer Combination
$7,688.44 Each
A-92 SR-L6111W-
PA
5.7 cu.ft., 1 to 14°C, with display and alarms, 115V Under-Counter Refrigerator
$2,057.79 Each
A-92 PR-L5111W-
PA
4.9 cu.ft., 4°C, No display, 115V Under-Counter
Refrigerator
$1,175.88 Each
A-92 PR-
L5111WSEC-
PA
4.9 cu.ft., 4°C, No display / with lock, 115V
(Replaces SR-L4110WSEC-PA) Under-Counter
Refrigerator
$1,469.85 Each
A-92 PR-L2460W-
PA
2.3 cu.ft., 4°C, No display, 115V Under-Counter
Refrigerator
$857.42 Each
A-92 CP-101 CompletePac tabletop bagging device, All in One computer with software, sealing foot switch, and tethered scanner.
$29,396.98 Each
A-92 CP-102 CompletePac tabletop bagging device, All in One computer with software, sealing foot switch, countertop island workstation, spooler arm and mount, and tethered scanner.
$34,296.48 Each
A-92 CP-BagS Small bag for CompletePac System $685.93 Case
A-92 CP-BagL Large bag for CompletePac System $431.16 Case
A-92 CP-
RIBBONRL
Ribbon for the CompletePac System $682.01 Case
A-92 SmartcardRx SmartCardRx –TCGRx weekly book style -
Blister filling system with touch screen monitor, lighted tray monitor, printer and sealing station.
System also comes with 2 main trays, 8 blister trays, and 8 card covers.
$25,125.63 Each
A-92 SC2006 TCGRx Main Tray and Blister Assembly
(includes 1 main tray, 4 blister trays, and 4 blister tray card covers)
$793.72 Each
A-92 SC1066
(342141)
MAIN TRAY, TCGRx MD $407.21 Each
A-92 SC1067
(342142)
BLISTER TRAY, TCGRx MD $152.43 Each
A-92 SC1068
(342143)
TRAY COVER, TCGRX MD $10.34 Each
A-92 SC1069
(342144)
SEALING STATION, TCGRx "MD" $435.51 Each
A-92 341990 2 Bay Smartcard Rx workstation $4,899.50 Each
A-92 SC1032 SmartCard Label, 8.5 X 14 (Laser Sheets) 750/cs $210.13 Case
A-92 SC1036 SmartCardRx, TCG Plain White Card cut-creased
6x9 1000/cs
$67.96 Case
A-92 SC1013 Multi Dose SC Blister (VAR-CELL w/out PERF)
500/cs
$60.50 Case
A-92 SC1014 Multi Dose SC Blister (VAR-CELL with PERF)
500/cs
$141.96 Case
A-92 SmartcardRx
(31-day
BookStyle)
SmartCardRx 31-day Card - Blister filling system with touch screen monitor, lighted tray monitor, printer and sealing station. System also comes with 2 main trays, 8 blister trays, and 8 card covers.
$25,125.63 Each
A-92 SC2008 31 Count Main Tray and Blister Assembly
(includes 1 main tray, 4 blister trays, and 4 blister tray covers)
$1,354.22 Each
A-92 SC1070
(342146)
MAIN TRAY, TCGRx 31-day $386.08 Each
A-92 SC1071
(342147)
BLISTER TRAY, TCGRx 31-DAY $230.28 Each
A-92 SC1072
(342148)
TRAY COVER, TCGRx 31-DAY $11.76 Each
A-92 SC1073
(342149)
SEALING STATION, TCGRx 31-DAY $524.25 Each
A-92 T12F412 31-Day Card, 3 panel book style $111.47 Case
A-92 T12245 31-Day Blister $48.99 Case
A-92 F119.10.000 2- up Labels (Patient Medication Overview) $124.77 Case
A-92 SmartcardRx
(7 Day
Hanging Style)
SmartCardRx 7-day Hanging Card - Blister filling system with touch screen monitor, lighted tray monitor, printer and sealing station. System also comes with 2 main trays, 4 blister trays, and 4 card covers.
$25,125.63 Each
A-92 SC2007 7 Day Hanging Style Main Tray and Blister
Assembly (includes 1 main tray, 2 blister trays, and 2 tray covers)
$1,223.90 Each
A-92 SC1074
(342151)
MAIN TRAY, TCGRx HANGING CARD $489.95 Each
A-92 SC1075
(342152)
BLISTER TRAY, TCGRx HANGING CARD $355.22 Each
A-92 SC1076
(342153)
TRAY COVER, TCGRx HANGING CARD $11.76 Each
A-92 SC1077
(342154)
SEALING STATION, TCGRx HANGING
CARD
$720.23 Each
A-92 T12606 7-Day FlexRx Blister with Hooks $122.49 Case
A-92 T12107 7-Day FlexRx Cover Card $179.65 Case
A-92 F11905FRX 7-Day FlexRx Long Label 8 x 14 $269.48 Case
A-92 T12F411 7-Day QUBE Card, 3 panel book style $115.71 Case
A-92 T12247 7-Day QUBE Blister $60.02 Case
A-92 LRx-105 LocalRx -iConsult Bundle Service fee for 2-way consulting services
$1,469.85 Each
A-200 LRx-109 iConsult monthly service $122.49 Each
A-92 LRx-110 LocalRx-Locker Main: 46 Bins Includes Touch
Screen, IPC, Barcode Scanner, Cameras
$35,175.88 Each
A-92 LRx-111 LocalRx-Add On w/60 bins. Requires main unit $30,150.75 Each
A-92 LRx-112 LocalRx- HD Add on locker with 36 high density locker bins. Requires main unit
$27,135.68 Each
A-92 LRx-113 LocalRx Cool temperature controlled add on w/8 bins for cold storage of Rx packages. Requires main unit
$22,613.07 Each
A-92 LRx-114 Point of Sale modular wireless payment system
(requires subscription and Merchant Agreement)
$993.98 Each
A-92 LRx-115 Point of Sale subscription per month. $79.60 Each
A-92 LRx-116 Honeywell Wireless Scanner 1902GSR $795.98 Each
A-92 LRx-117 ZebraCK420D or compatible bar code label printer
$646.73 Each
A-92 OTC-100 LocalRx OTC $9,949.75 Each
A-200 OTC-101 LocalRx OTC monthly service $97.99 Each
A-200 SMA ATP
above 192
Annual Service Agreement for ATP with Greater than 192 Canister Capacity
$14,572.86 Each
A-200 SMA ATP 192
& lower
Annual Service Agreement for ATP with 192 or less Canister Capacity (including ATP71)
$9,040.20 Each
A-200 SMA EXP to
ATP
Annual Service Agreement for EXP to ATP
Upgraded Equipment
$16,582.91 Each
A-200 SMA LPU Annual Service Agreement for ATP Lower
Packaging Unit
$1,758.79 Each
A-200 SMA Ins 36/54 Annual Service Agreement for InspectRx - 3600 or 5400
$14,572.86 Each
A-200 SMA Ins Annual Service Agreement for InspectRx - 2400 $9,040.20 Each
24/Legacy or Legacy
A-200 SMA
SmartCardRx
Annual Service and Software License Agreement for SmartCard Rx
$2,512.56 Each
A-200 SMA AVF Annual Service Agreement for Automatic Vial
Filler
$8,040.20 Each
A-200 SMA Beacon Annual Service Agreement for Beacon Inventory
Management System
$13,567.84 Each
A-200 LRx-104 Annual Service and Software Licensing
Agreement for Local Rx
$5,025.13 Each
A-200 SMA_
DeliverRx
Annual Service Agreement for Deliver Rx $5,527.64 Each
A-200 SMA Bullseye Annual Service Agreement for Bullseye Tablet
Cutter
$854.27 Each
A-200 SMA Pharm Annual Service Agreement for Pharmloc $3,015.08 Each
A-200 SMA CP Annual Service Agreement for CompletePac $3,517.59 Each
A-92 Interface
Charges - ATP
ATP 2 Equipment interface to pharmacy information system
$4,974.87 Each
A-92 Interface
Charges - ATP series
ATP SeriesEquipment interface to pharmacy information system
$4,974.87 Each
A-92 Interface
Charges - AVF series
AVF Series Equipment interface to pharmacy information system
$2,984.92 Each
A-92 Interface
Charges -
Beacon
Beacon Equipment interface to pharmacy information system
$4,974.87 Each
A-92 Interface
Charges - Will
Call
Will Call Equipment interface to pharmacy information system
$4,974.87 Each
A-92 SmartCard Rx
Interface
Charge
SmartCardRx Series Equipment interface to
Pharmacy Information system
$2,984.92 Each
A-92 Interface
Charges -
CompletePac
Completepac Equipment Interface to Pharmacy
System
$4,974.87 Each
A-92 LRx-107 Interface Local Rx to Pharmacy Information
Syatem
$6,964.82 Each
A-92 Biomed
Training
3-Day training at TCGRx Training Center
Includes Lunch and Refreshments. Travel and accommodation not included
$4,477.39 Each
A-92 ATP Training -
Premium
Package
Post-Installation Training Package Including;
Online Training, Webinar Training, and On-Site
Training
$4,974.87 Each
A-92 ATP Training -
Webinar
Interactive Webinar Training Session. $497.49 Each
Training
A-92 ATP Training -
On-site
Training
2-Day On-Site Training Sessions. Scheduled at least two months in advance
$3,979.90 Each
A-92 Implementation
- ATP Series
On site Implementation and Installation Training
Package for ATP Series
$11,557.79 Each
A-92 Implementation
- ATP 2
upgrades
On site upgrade of canisters on ATP machines $2,512.56 Each
A-92 Implementation
- ATP 2 400 &
480 upgrades
On Site Upgrades to ATP2-400 and ATP2-480 $4,020.10 Each
A-92 Implementation
- AutoSense
Retrofit ATP 2
Onsite upgrade of canister drawers on the ATP 2 machine
$2,512.56 Each
A-92 Implementation
- EXP to ATP
Conversion
Package
On site Implementation and Installation Training
Package for Exp to ATP Conversion Upgrade
$11,557.79 Each
A-92 Implementation
- ATP upgrades
On site upgrade of canisters on ATP machines $2,512.56 Each
A-92 Implementation
- AVF series
On site Implementation and Training for AVF
Series
$5,025.13 Each
A-92 Implementation
- SmartCardRx
Implementation of the Smartcard Rx system $2,512.56 Each
A-92 LRx-108 Implementation and training for Local Rx $3,015.08 Each
A-92 OTC-102 Implementation and training for LocalRx OTC $1,809.05 Each
A-92 Implementation
- CompletePac
Onsite Software and Hardware Setup, Installation and Training
$5,025.13 Each
A-92 Implementation
- InspectRX
On site Implementation and Training for
InspectRx Series
$6,532.66 Each
A-92 Implementation
- AutoSense
Retrofit
Onsite upgrade of canister drawers on the ATP machine
$2,512.56 Each
A-92 Implementation
- Beacon Small
Beacon System w 1 Server, Two (2) or Fewer
Clients with Equipment Install
$8,542.71 Each
A-92 Implementation
- Beacon
Medium
Beacon System w 1 Server, Three(3)-Five(5)
Clients with Equipment Install
$14,572.86 Each
A-92 Implementation
- Beacon Large
Beacon System w 1 Server, Greater than Six(6)
Clients with Equipment Install
$25,125.63 Each
A-92 Implementation
- DeliverRx
DeliverRx Install $4,522.61 Each
A-92 Implementation HD Stock Implementation and Training $2,512.56 Each
- HD Stock
A-92 SFTWRTRN Onsite Implementation of the ATP16 Upgrade $2,512.56 Each
A-92 Training &
Impl. Services
On site Implementation, Installation & Training $2,487.44 Each
A-92 Training &
Impl. Services
(adtl. Days)
On site Implementation, Installation & Training
(additional day)
$1,492.46 Each
Attachment 2: Warranty Coverage
TCGRx Warranty Coverage
ATP2 (Automatic Tablet Packager: 12 Months
InspectRx Vision System: 12 Months
Automatic Spooler: 12 Months
Universal Lighted Tray: 12 Months
Bullseye Tablet Splitter: 6 Months
Beacon Inventory Management: 12 Months
DeliverRx Will Call: 12 Months
The applicable warranty terms and rates will be aligned with the standard service agreement for each piece of equipment listed above. See below for terms detailing the standard service agreement for TCGRx equipment and Government’s warranty clause 52.242-4 (o) and (p). Please note there is separate details for the Bullseye
Tablet Splitter.
Service Maintenance Agreement
1. Purchase and Payment
Terms
Customer agrees to purchase the Support Package for a term that shall commence from the date specified above on page 1 and that shall run for the number of support months for which payments are made by paying the Total. The support provided under the
Support Package is as set forth in Section 4 below. Customer may terminate this Agreement by providing written notice to TCGRx.
Customer will be liable for coverage provided until the date written notice is received and acknowledged by TCGRx. TCGRx may terminate this Agreement for non-payment when invoices are 60 days past due or by giving the Customer 90 days written notice.
TCGRx agrees not to terminate the Agreement, for reasons other than non-payment or terms identified in Section 5, within 5 years of the date of installation of the Equipment. TCGRx guarantees the rate for the first 12 months but reserves the right to review pricing annually and adjust the rate by no more than 3% or CPI (Consumer Price Index). This Agreement is also governed by certain specific provisions in the related Equipment Sale and Software License Agreement to which it is attached, and the terms defined therein shall apply to this Agreement as well.
2. System Manager
Customer shall designate a System Manager who shall represent Customer and who shall be the primary contact with TCGRx under this Agreement. The System Manager shall be specifically responsible for: (a) certifying to TCGRx that the Customer Site has been prepared for delivery and installation of the Equipment, and (b) contacting TCGRx to coordinate support under this
Agreement. TCGRX shall also be entitled to rely on other employees of Customer in connection with furnishing support under this
Agreement, absent specific written instructions from the Customer to the contrary.
3. Limited Warranty
During the term of this Agreement, if the Equipment is defective in workmanship or materials, or if the software fails to operate in accordance with TCGRx's technical specifications, TCGRx will repair or replace, at its options, defective parts, software or the
Equipment. This warranty is void if the Equipment or software have been installed or modified other than as authorized in writing by TCGRx.
4. Support Provided
(a) Critical Updates. These are changes or adjustments to the Application Software to rectify a deficiency in the intended functionality of the system. Remote access is required for Critical Updates to be applied. If remote access is not available, there may be an additional fee for onsite installation of the upgrade.
(b) Telephone Support. During the term of this Agreement, TCGRx will provide Customer access to its Helpline which can be called 24 hours per day, 365 days per year to obtain support. To allow TCGRx to furnish support and collect information regarding the Equipment and Software, Customer shall maintain the data line attached to the Equipment modem in good working order and shall permit TCGRx to transfer electronic data to and from the Equipment at any time for pharmacy dispensing purposes and remote diagnostics in case of performance issues. No patient data will be transferred without consent of Customer
(c) Service. During the term of this Agreement, TCGRx shall perform the service necessary to keep the Equipment and Software in good working order at Customer site subject to the provisions under Misuse of Equipment, below. If the Equipment or Software becomes disabled, Customer will promptly notify TCGRx of the disability and any known cause. Customer shall assist TCGRx in performing any diagnosis and correction of problems via the remote communications interface. In the event the customer is unable to provide remote access and/or assistance from on premise pharmacy personnel, TCGRx, at its discretion, may request compensation to cover the expense of an on-site visit that could have been resolved via remote support with on premise pharmacy personnel assistance. If remote diagnosis indicates, TCGRx will use good faith efforts to respond to on-site service needs within 24 hours. General service repairs occur between the hours of 8Am and 5PM local time; if requested by the customer, there may be an additional charge for work performed during evening, weekend, or holiday hours. Customer shall provide TCGRx access to the
Equipment at all reasonable hours to perform necessary service, including preventative maintenance. Service includes adjustments and replacement and repair of parts and/or software as TCGRx deems necessary. Replacement parts may be re-manufactured, equivalent to new in performance, and are furnished on an exchange basis. Parts and on-site labor, including travel, are provided at no additional cost, except as provided below in Section 5:
(d) Access to online tutorial video courses.
(e) Subcontracting: TCGRx may subcontract any part or all of its obligations under this Agreement, provided however that any such subcontracting will not relieve TCGRx of its obligations or duties to Customer under this Agreement.
(f) Use of information: Customer agrees that TCGRx shall be permitted to collect information with regard to Customer's use of the
Equipment during the term of this Agreement, including drug utilization and inventory management information, and retain and use such information as its sole and absolute property. TCGRx shall have no right to use any patient or subscriber identifying information.
5. Exclusions from Coverage
(a) Consumables are not included in the Service Agreement and include: Packaging Paper; Printer Ribbon; Storage boxes, Inserts &
Supplies; Desiccant; Canisters and labels; Spools, BullsEye Cutter Blades and Filters, Beacon replacement matrix inserts, SmartcardRx cards, card covers, blisters, and labels.
(b) Misuse of Equipment; damage. Customer shall not install or make any modifications, repairs or adjustments to the Equipment or
Software without the prior written consent of TCGRx. If the Equipment or Software requires service or repair due to misuse or damage, including, but not limited to, excessive temperature or humidity, electrical power failure or fluctuation, vandalism, computer virus, negligence of others (including employees of Customer), unauthorized repair, adjustment or installation, the requirements of Governmental or Regulatory authorities, and/or any other physical or environmental or legal condition outside the control of TCGRx, TCGRx will provide the required service or repair to the extent reasonably practical, but Customer shall pay
TCGRx for this service or repair, including replacement parts, at TCGRx's Standard service and parts rates, plus actual costs incurred for travel, meals and lodging in accordance the Federal travel policy guidelines.
(c) Discontinuation or ‘End of Life’ of third party products, software (such as Windows operating system and SQL Server) or hardware (such as computer equipment and peripherals.) In the event this occurs, TCGRx will make a best effort to repair or replace the equipment with a ‘like’ model or version. In the event there is a cost difference to upgrade to a new model or version, the customer may be required to cover the cost of the upgrade.
6. Wear and Tear Parts
Wear and Tear parts are included; however, customer is responsible for the installation/replacement of the Wear and Tear parts. If customer requests onsite service they will be charged at the rates set out below in section 12. Examples of ATP Wear and Tear Parts are as follows, Heater Rubber; TC Motor Assemblies; Perforation Blades; Thermal Print Heads; Cutter Blades and Curtains. Wear and Tear parts do not include BullsEye cutter blades or filters or other wear and tear parts. SmartCardRx trays and tray covers are not covered.
7. Functionality Upgrades.
These are changes to the Application Software that enhance or improve the functionality of the system. Functionality Upgrades do not include new associated hardware which will be offered separately at the published rate. Functionality Upgrades will be priced according to new features being offered and the level of effort involved to install and train on the new functionality. Remote access may not be enough access to provide requested Functionality Upgrades. If remote access is not enough, there may be an additional fee for onsite installation of the upgrade, which will be negotiated at ordering facility level.
8. Use of Non-TCGRx Supplies
The service maintenance plans described in this Agreement are available only to customers that use the authorized TCGRx consumables, parts and supplies in the operation of the TCGRx equipment (e.g., packaging film, ribbon, Strip Seals, etc.). The use of any non-TCGRx consumables or supplies in connection with the system will void and terminate any warranty or service obligations of TCGRx. In the event non authorized consumables, parts or supplies are being used with the equipment, customer will be required to purchase, with payment in advance, and schedule a Preventative Maintenance visit to validate all equipment prior to receiving software or hardware support. Support and testing will be performed on the Equipment only while using authorized
TCGRx consumables, parts and supplies. Scheduling of said visit and maintenance will be made on a best effort basis. Customer acknowledges that the alarms/alerts, timing and function of the software is dependent on the proper functioning of TCGRx supplies.
As such, any use of Non-TCGRx Supplies will void the software license of the product.
9. Protection of Data
Customer is responsible to take any and all actions necessary or desirable to back up, or otherwise protect against the loss of data and other information contained in or on the Customer's present hardware or software as well as data and other information placed or installed in or on, or input to, the Equipment and/or Software. Customer is responsible for the integrity of all data and other information and for any and all actions taken to protect the integrity of such data and other information. Customer agrees that
TCGRx personnel are not responsible for any loss of data or other information, regardless of whether such data or other information was protected by Customer or whether such loss of data or other information resulted from any action or omission by TCGRx
Personnel.
10. TCGRx Software License
Customer agrees to pay the annual Software license fee set out in the equipment quote or $3,000 per device if the quote is silent.
The Software license fee is included in the cost of the Customer Support Agreement, but will be billed separately if Customer does not enter into a valid Customer Support Agreement.
12. Rates
Under Agreement Without Agreement
Phone support regular hours Included/unlimited calls Labor/phone support hours regular M-F, 6am-7pm Central Time, $275/hr. Half hr. min
Phone support OT hours Included Labor/phone support hours OT Unavailable
Site visits for Repair Included On Site Service Job M-F, between 8am - 5pm, local Customer time $3500/visit-includes labor & travel
Parts Included Parts List prices
Customer ordered site visits / dispatch demand (consumable part replacements, request for on-site in place of customer assisted repair by phone)
$1800/visit* Customer ordered site visits / dispatch demand
Same as above
Preventative maintenance During Hours of 8:30-5:00PM, Customer Site Time (ATP & InspectRx Only)
Included** Preventative maintenance M-F, 8am-5pm, local Customer time $3500 + parts
Customer ordered Additional PMs $1,800 Customer ordered Additional PMs Same as above
Software Licensing - TCGRx Included Software Licensing - TCGRx $3,000/Annually
Software Updates Included Software Updates At labor/phone support rates
Functionality Upgrades Not Included Functionality Upgrades Not Included
First Data Bank updates Included*** First Data Bank updates $250 each
Label changes Included Label changes To be quoted Interface modifications Included Interface modifications To be quoted
Interface conversions To be quoted Interface conversions To be quoted
On-site training Day 1 - $2500;
Next days - $1500
On-site training Day 1 - $2500;
Next days - $1500
Web-based training Included Web-based training Per module charge
*customer ordered site visits will be charged if troubleshooting via TCGRx phone service is declined **PM frequency (minimum two per year) will be determined based on usage & TCGRx service dept. recommendation. Customer must contact Service regarding requests for PMs. The decision is made based on recurring service issues and/or machine volume. Determination will be mutually agreed upon by TCGRx and Customer. PMs ordered outside of TCGRx’s recommendation or frequency guidance will be charged at the rates listed above.
***Contact Service directly.
11. Time and Material Billing If Customer does not enter into a valid Service Maintenance Agreement, support service will be provided on a Time and Material basis at the rates set out below. When allocating resources for Support Services, preference will be given to customers who have entered into a valid Customer Support Agreement. Any Customer who has allowed a period of more than 60 days to lapse without a valid and fully paid SMA may be required to purchase a Preventative Maintenance visit and any parts needed to re-qualify the equipment as a prerequisite to purchasing a new service plan.
BULLSEYE TABLET SPLITTER
BULLSEYE
Service Maintenance Agreement
Coverage Period
Plan DESCRIPTION AMOUNT
BULLSEYE
Premium Support
• 24 x 7 phone support
• Device Repair or Replace
• All parts, labor, and travel during normal business hours
• Preferred hourly rates for after hours, weekends&holidays
It will be TCGRX’s option to repair or replace.
Option 1: If the device has a technical problem in the field, TCG will send a replacement unit to Customer. Upon receipt of the replacement unit, Customer will package the damaged unit in the same box and return to TCG.
Option 2: TCG may decide to send a representative on-site to repair the device.
$825.00 Annually
If Customer does not purchase the Service Maintenance Agreement, any service or maintenance requested by
Customer shall be provided at the rates set forth below. In addition, Customer will be charged by Supplier for any materials used to perform such service.
Standard Hourly Rates:
Business hours: 8 a.m. – 5 p.m. M-F $350/hr
OT After hour, Weekend, Holiday $395/hr
The use of any non-TCGRX consumables or supplies in connection with the System will void and terminate any warranty or service obligations of TCGRX under this Agreement.
Service provided by TCGRX under this Service Maintenance Agreement shall not include the following:
1. Repair of damage or increase in service time caused by Customer’s failure to provide a suitable installation environment for the Systemincluding, but not limited to,failure to provide an adequate power system, air conditioning or humidity controls or unauthorized repairs, modifications or other non approved adjustments to the System.
2. Repair of damage or increase in service time caused by use of the Systemeither for purposes other than those for which the System was designed, or not in accordance with TCGRX’s instructions.
3. Repair of damage or increase in service time caused by accidental damage or Acts of God, including, but not limited to fire, flood, water, wind, lightening, movement (unauthorized relocation) or transportation.
4. Repair of damage or increase in service time caused by neglect, misuse or abuse of the System by Customer or any alteration made to the System by Customer without the prior written consent of TCGRX.
5. Any repair of damage or increase in service time caused by improper use of canisters with the System.
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