FSS-65-II-C - Planmeca U.s.a. Inc. - 36F79719D0106

Planmeca USA

DEPARTMENT OF VETERANS AFFAIRS

Federal Supply Service Authorized Federal Supply Schedule Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is GSAAdvantage.gov Dental Equipment and Supplies

FSC Group 65II C FSC Classes: 6520 Contract Number: 36F79719D0106 Contract Period: March 15, 2019 through March 14, 2024 ( For more information on ordering from Federal Supply Schedules, enter the following address into your web browser: http://gsa.gov/portal/category/100623 ) Planmeca USA 2600 Forbs Ave., Hoffman Estates, IL 60192 P: 630.529.2300 F: 630.529.1929 CAD/CAM Support: 800.537.6070 | Imaging Support: 630.529.2300 www.planmecausa.com Business Size: Large “Prices Shown Herein are Net (discount deducted)” Customer Information:

1a. List of awarded special item number(s):

SIN

C-3

C-30B

C-32B

C-37A

C-37B

C-39

C-40

C-41

C-5

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply: See Below.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item: Not Applicable

2. Maximum order: $250,000 per item/$1,000,000 per order

3. Minimum order: 1 Unit

4. Geographic coverage (delivery area): All 50 states and District of Columbia

5. Point(s) of production (city, county, and State or foreign country):

2600 Forbs Ave., Hoffman Estates, IL 60192

6. Prices shown herein are Net (discount deducted)

7. Quantity Discounts: N/A

8. Prompt Payment Terms: 1% 30 Net 31 9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold:

Yes, accept the Government Purchase Card and equal to, and above the micro purchase threshold of $10,000.00 9b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold: Yes, accept the Government Purchase Card and equal to, and above the micro purchase threshold of $10,000.00

10. Foreign items (list items by country of origin): Finland 11a. Time of delivery: 7 Day ARO (After Receipt of Order) for stock items and 30 days ARO for special order items.

11b. Expedited delivery: 2 days ARO for in stock items. Government customers will be responsible to pay the difference between normal and expedited delivery.

11c. Overnight and 2-day delivery: 2 days ARO for in stock items. Government customers will be responsible to pay the difference between normal and expedited delivery.

11d. Urgent requirements: 2 days ARO for in stock items. Government customers will be responsible to pay the difference between normal and expedited delivery.

12. FOB Point(s): FOB Destination 48 Contiguous States and point of exportation to Alaska, Hawaii and to Puerto Rico 13a. Ordering address(es): See below 13b. Ordering Procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3

14. Payment address(es):

Planmeca USA 2600 Forbs Ave., Hoffman Estates, IL 60192 P: 630.529.2300

F: 630.529.1929

15. Warranty provision:

PLANMECA U.S.A. INC.

2019 LIMITED WARRANTY

GOVERNMENT SECTOR

Statement of Limited Warranty

By this Limited Warranty (Warranty), Planmeca U.S.A. Inc. (Planmeca) warrants that the Products will, at the time of shipment, conform to Planmeca specifications and be free from defects in material and workmanship. Planmeca warrants that when software Products are used in the specified operating environment it will conform substantially to its specifications in the user-manuals.

The Warranty begins on the date of installation of the Product or 6 months from date of shipment to the Planmeca Authorized Dealer or Customer (Customer, You or Your), whichever occurs first.

Planmeca does not warrant uninterrupted or error-free operation of software Products. Any technical or other support provided for the Products under this Warranty, such as assistance via telephone with "how-to" questions, will be provided without warranties of any kind.

This Warranty does not apply to Products or parts thereof:

· Custom orders such as upholstery or retrofit kit;

· Damage or wear due to improper installation, misuse, abuse, negligence, electromagnetic interference, telecommunications failure, accident, or failure to obtain mandated maintenance;

· Removal or unauthorized alteration of Products, including identification labels and serial numbers,

· Normal wear and tear resulting in cosmetic damage or deterioration;

· Damage resulting from the use of cleaning, disinfecting or sterilization chemicals and processes;

· Installation, service, repair, modification, alteration or attachment made without the written consent of Planmeca;

· Damage or wear resulting from causes external to the Product such as unsuitable physical or operating environment, excessive temperatures or humidity, dirt, dust, power failure, power surges, or natural disaster (e.g. flood, fire, and storms);

· Products or parts thereof which are normally consumed in operation (i.e. consumables); and

· Products that have a normal life inherently shorter than the specified warranty period (e.g. bulbs, fuses and tubes.

This Warranty also does not apply to:

· Romexis software upgrades for Imaging products: and

· All hardware upgrades.

Planmeca software updates and upgrades will be limited to versions that are compatible with the Customer’s current hardware. Planmeca does not warrant or imply that future software updates or upgrades will be backward compatible with the Customer’s existing hardware. In certain situations the Customer may be required to upgrade the hardware at an additional charge to the Customer to receive software updates and upgrades. If the Customer elects not to upgrade existing hardware, then Planmeca will not be required to furnish any software updates or upgrades.

This Warranty applies only to the original Customer and is transferable only upon the written consent of Planmeca, and only for the period remaining under the Warranty. Nothing in this Warranty affects any statutory rights of the Customer that cannot be waived or limited by contract.

If, during the warranty period, defects occur, Planmeca will, at its option, repair or replace the necessary Product(s) without cost. In some cases, Products may not be new and may have been previously installed or otherwise used. For example, a replacement laptop will be functionally equivalent, which may be previously used, and manufacturer and model may vary from original purchased laptop.

Factory repairs made under the Products original Warranty are subject to the terms of that original Warranty and do not extend that warranty period due to repairs. Parts used for repairs of Products under warranty are subject to and warranted for the terms of the original Warranty only.

Only Products and parts are covered under this Warranty. Planmeca will not cover any labor or shipping costs.

Limitations of Liability

Any Product not manufactured by Planmeca carries only such warranty, if any, as given by any manufacturer thereof and which is hereby assigned to the Customer without recourse to Planmeca.

Planmeca shall not be liable for its failure to perform hereunder or for any delay or default if caused by conditions beyond its control including, but not limited to Acts of God, failure of suppliers, subcontractors, carriers, or any other cause beyond the reasonable control of Planmeca.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD DESCRIBED HEREIN. NO WARRANTIES SHALL APPLY AFTER THE WARRANTY PERIOD EXPIRES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY ABOVE, UNDER NO CIRCUMSTANCES IS PLANMECA OR ANY OF ITS AFFILIATED COMPANIES LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF REVENUE, PROFITS OR SAVINGS), WHETHER CAUSED BY OR ARISING FROM THE FAILURE OF THE PRODUCTS TO PERFORM OR ANY SOFTWARE UPDATE OR UPGRADE, AND WHETHER DUE TO ALLEGED DEFECTS IN THE DESIGN OR MANUFACTURE OF THE PRODUCTS, SOFTWARE OR ANY OTHER SERVICES PROVIDED BY PLANMECA UNDER THIS LIMITED WARRANTY.

2019 LIMITED WARRANTY – IMAGING

Product – 2D Imaging

Standard Warranty

Planmeca ProOne

Planmeca ProMax 2D S2

Planmeca ProMax 2D S3 5 years includes parts, sensor (must be installed with power conditioner)

Product – 3D Imaging

Standard Warranty

Planmeca ProMax 3Ds

Planmeca ProMax 3D LE

Planmeca ProMax 3D Classic

Planmeca ProMax3D Plus

Planmeca ProMax Mid

Planmeca ProMax Max

Planmeca Viso

Planmeca 3D Upgrades 5 years includes parts, sensor

(must be installed with power conditioner)

Product – Additional Products

Standard Warranty

Warranty Service

Warranty service may be obtained from Planmeca by calling Planmeca Technical Support at (630) 529-2300. A Planmeca technical support specialist will assist with the diagnosis. Planmeca Technical Support will be available Monday through Friday from 8:30 am to 5:00 pm (Central Time), excluding major holidays.

2019 LIMITED WARRANTY – CAD/CAM

Product

Standard Warranty

Conditions to Obtaining CAD/CAM Warranty Service

To obtain warranty service, You must 1) follow the problem determination, problem analysis, and service request procedures provided by a Planmeca technical support specialist or authorized service technician, including assisting with establishing a remote connection for diagnostic purposes, and 2) provide the Planmeca technical support specialist or authorized service technician with sufficient, free, and safe access to Your facilities to permit them to fulfill their obligations.

For this Warranty to remain in full force and effect, you agree to comply with the required Scheduled Preventative Maintenance Program to be performed by an authorized service technician. The Scheduled Preventative Maintenance Program is not provided in this Warranty, and must be arranged separately through a Planmeca Authorized Dealer. The Scheduled Preventative Maintenance Program covers: (a) examining the exterior of the scanner for wear or damage to the exterior cover surfaces, lenses, cables and camera; (b) examining the exterior of the PlanMill milling center for wear or damage to the exterior cover surfaces, chamber components, cabling and reservoir; (c) examining the interior of the PlanMill milling center for wear or damage to water/air systems, gearing, sensors and tool changer; (d) servicing or replacing parts (including water system flush) and calibration and adjusting milling components, water/air systems, sensors switches and transmitter; (e) examining the software settings; (f) replacing annually the spindle packing, nose seal and tool bumper; and (f) replacing up to one set of collets per year, additional collets required for any reason will be considered consumable items and must be purchased by You.

Failure to adhere to the Scheduled Preventative Maintenance Program will result in this Warranty being declared null and void. You are responsible for labor costs for the Scheduled Preventative Maintenance Program.

Warranty Service

Warranty service may be obtained from Planmeca by calling Planmeca Technical Support (CAD/CAM) at (800) 537-6070. A Planmeca technical support specialist will assist with the diagnosis. Planmeca Technical Support will be available Monday through Friday from 7:00 am to 6:00 pm (Central Time), excluding major holidays.

2019 LIMITED WARRANTY – CORE EQUIPMENT

Product

Standard Warranty

Warranty service may be obtained from Planmeca by calling Planmeca Technical Support at (630) 529-2300. A Planmeca technical support specialist will assist with the diagnosis. Planmeca Technical Support will be available Monday through Friday from 8:30 am to 5:00 pm (Central Time), excluding major holidays.

2019 LIMITED WARRANTY - CABINETRY

Product

Standard Warranty

Warranty service may be obtained from Planmeca/Triangle by calling (877) 424-4040. A customer service representative will assist you. Please be ready to provide the serial number of the cabinet if available. A Planmeca/Triangle representative will be available Monday through Thursday from 7:45am to 4:45 pm (Eastern Time) and Friday from 7:45am to 12:00pm (Eastern Time), excluding major Canadian holidays.

© 2019 Planmeca U.S.A. Inc. All Rights Reserved.

Returned Goods Policy:

PLANMECA U.S.A. INC.

2019 RETURN MERCHANDISE AUTHORIZATION (RMA) POLICY GOVERNMENT VERSION

1. Planmeca will not accept any returns without a Return Merchandise Authorization Number. Unauthorized shipments will be returned to the sender at the sender’s expense.

2. The Return Merchandise Authorization Number must be requested online at http://planmecausa.formstack.com/forms/rma prior to returning any merchandise.

• The equipment serial number of the part being returned must be listed.

• Credit can only be issued against the replacement part invoice for the exact part being returned.

• The purpose of the return is required to be listed on the request form.

• The Return Merchandise Authorization Number consists of the letters “RMA” followed by a number (e.g. RMA1234).

• Contact information for Planmeca Returns Department is Returns@PlanmecaUSA.com.

3. A warranty decision is always made by Planmeca after the part in question has been returned. A Return Merchandise Authorization Number is not a warranty decision.

4. A Return Merchandise Authorization request for the part being returned for credit consideration must be communicated to Planmeca within 30 days of the date of invoice or part breakage.

5. The part(s) must be returned to Planmeca no later than 30 days after the Return Merchandise Authorization Number was given.

6. For typical returns, Planmeca does not cover shipping charges or delivery fees of any kind. Planmeca, however, will be responsible to the Government for all return shipping charges or delivery fees for any Government received damaged goods or Planmeca product shipping errors.

7. The shipment of all returned goods must be prepaid.

8. The return shipment must be packed carefully. Any additional damage incurred during the return shipment because of substandard packaging will void the warranty.

9. Parts in direct contact with patients (such as instrument hand pieces and components of suction systems) must be disinfected before shipping.

10. Planmeca Returns Department will issue a price quotation for the repair of products out of warranty. Spare parts list pricing is used for repairs out of warranty. The quotation is valid for 14 days.

11. Unused items returned for credit (e.g. because of overstocking or a mistake in the order) must be returned within 30 days of the date of the invoice. Items valued under $50.00 individually will not be accepted for return under any circumstances – not even as part of a more valuable return shipment. Parts returned to Planmeca after the 30-day time period will not be credited. No credit can be issued unless the original invoice number is presented in the return documents. Shipping charges are not credited for unused items.

12. Used products are not accepted for return unless they are under warranty or repair consideration.

13. Returned parts showing customer abuse, design modification, or damages caused by the dealer during installation will not be accepted for credit.

14. Planmeca does not credit a replacement invoice if the returned item is tested to be working, can be repaired, or if the return has otherwise been found unnecessary. If a replacement is ordered before the apparently faulty part arrives at Planmeca, the dealer assumes the risk of getting the returned item back without credit.

Effective January 2019

16. Export packing charges, if applicable: N/A

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level): No Minimum

18. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

19. Terms and conditions of installation (if applicable): N/A

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A 20a. Terms and conditions for any other services (if applicable): N/A

21. List of service and distribution points (if applicable): 2600 Forbs Ave., Hoffman Estates, IL 60192

22. List of participating dealers (if applicable): N/A

23. Preventive Maintenance (if applicable): N/A 24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A 24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g., contractor’s website or other location). The EIT standards can be found at www.Section508.gov/ : N/A

25. Data Universal Number System (DUNS) number: 19-234-4265

26. Notification regarding registration in System for Award Management (SAM) database: Yes Revised September 2012

Planmeca USA 630-529-2300 www.planmecausa.com