36C26319Q0591-003.docx

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Attached to
Television Subscription Service - MPLS Federal contract opportunity
Solicitation number
36C26319Q0591
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 23

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36C26319Q0591 FINAL PWS.docx

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PERFORMANCE WORK STATEMENT (PWS)

TELEVISON SUBSCRIPTION SERVICE

MINNEAPOLIS VA HEALTH CARE SYSTEM (VA HCS)

1.0 DESCRIPTION OF SERVICES: The contractor shall provide all management, tools, supplies, equipment, and labor necessary to provide television subscription services to the Minneapolis VA HCS.

1.1 SPECIFIC REQUIREMENTS

1.1.1 Cable or satellite television subscription to the Minneapolis VA HCS.

1.1.2 At a minimum, the following channels will be provided via this subscription:

· ESPN

· ESPN2

· ESPNews

· Fox Sports 1

· Big Ten Network

· Golf Channel

· MLB Network

· NFL Network

· Sportsman Channel

· Local Channels

· Fox Sports North (Local Minnesota sports channel)

· Various FM radio station channels

· Various hospital provided education channels

Additional channels that are desired, but not required are:

· A&E

· AMC

· BBC America

· CNN

· Discovery

· E! Entertainment Television

· Food Network

· Fox News Channel

· FX

· FXX

· Hallmark Channel

· Hallmark Movies and Mysteries

· HGTV

· History Channel

· HLN

· Investigation Discovery

· Lifetime Television

· MSNBC

· National Geographic Channel

· Pursuit Channel

· ReelzChannel

· SpikeTV

· SyFY

· TBS

· Turner Classic Movies

· The Learning Channel

· TNT

· USA Network

· VH1

· WE tv

1.1.3 Existing coax cable infrastructure may be utilized to provide signal to the televisions at the Minneapolis VA HCS. If existing infrastructure cannot be utilized, new infrastructure shall be installed without additional expense to the federal government.

1.1.4 Television subscription to approximately 600 televisions at the Minneapolis VA HCS shall be provided. Televisions are in patient rooms, break rooms, and some offices.

1.1.5 Existing DirecTV hardware may be utilized to provide television service to the Minneapolis VA HCS. If existing hardware cannot be utilized, contractor shall provide new hardware (capable of supporting the proposed television subscription service) at no cost to the Minneapolis VA HCS. Existing hardware is detailed below:

· Receivers

· Quantity – 48

· Make – DirecTV

· Model – H25-500

· Digital Video Encoders

· Quantity – 12

· Make – Zeevee

· Model – HDB2640

1.1.6 An HD television signal will be provided.

1.1.7 Existing TIGR TV system shall be supported. This system is for patient education on medical procedures. Equipment of the system is detailed below:

· Module

· Quantity – 9 Make – Blonder Tongue

· Model – AMCM 860

· Server

· Quantity – 1

· Make – Dell

· Model – PowerEdge R710

· Head End Amplifier

· Quantity – 1

· Make – Toner

· Model – HEA-37

2.0 GENERAL INFORMATION:

2.1 HOURS OF OPERATION: Contractor personnel shall be readily available to trouble-shoot and correct issues at the Minneapolis VA HCS, seven days a week from 8 AM – 5 PM daily if problems with the system occur. Concessions are made for religious holidays, at the discretion of the US Federal Government, when it does not interfere with operations.

2.2 Removing objects from refuse for personal use is NOT authorized. Contractor Personnel may request items through COR or Service Line designee.

2.3 At no time, without authorization, will a Contractor Personnel purchase any supplies to support this contract without the explicit approval from the Contracting Officer.

2.4 Standards of Conduct: Contractor Personnel must adhere to standards of conduct as established by the Minneapolis VA Healthcare System.

2.5 Security Requirements: Contractor shall adhere to current installation VA security policies.

2.6 If installation on a VA facility is required, contractor shall develop and provide, prior to performance, a safety plan for the protection of government facilities and property and to provide a safe work environment for contractor personnel.

3.0 SERVICES SUMMARY:

Performance Objective
PWS Para
Performance Threshold
Cable or Satellite Subscription is provided without interruption
1.2.1
95% - uptime without disruption during the performance period
Requested channels are provided
1.2.2
99% - If one cannot a replacement should be offered.
Service to all televisions
1.2.4
99% - Patient televisions are given priority
HD signal
1.2.6
100%
TIGR TV Support
1.2.7
100%

4.0 GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES: The US Government will not provide any additional equipment, fuel, personnel, utilities or facilities to the contractor for the execution of this contract that was not explicitly noted in the PWS.

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