36C26221Q0949 - Attachment.docx

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

649-21-3-422-0027 36C26221Q0949 06- -2021 Domen, Clift 562-766-2241 07-14-2021

1:00PM

00262 Department of Veterans Affairs Network Contracting Office 22 4811 Airport Plaza Drive Suite 600 Long Beach CA 90815 X 511210 Department of Veterans Affairs

VISN 22

See Section B.2.6 for Locations

00262 Department of Veterans Affairs Network Contracting Office 22 4811 Airport Plaza Drive Suite 600 Long Beach CA 90815

Department of Veterans Affairs Financial Services Center

**** SEE VAR 852.232-72 FOR PAYMENT

INSTRUCTIONS****

877-752-0900 X X X Table of Contents

36C26221Q0949

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SECTION B – GENERAL TERMS

B.1 BLANKET PURCHASE AGREEMENT (BPA) ADMINISTRATION DATA

1. BPA ADMINISTRATION: All BPA administration matters will be handled by the following individuals:

0. CONTRACTOR:

0. GOVERNMENT:

Contracting Officer (CO): Daniel Ruiz Department of Veterans Affairs Network Contracting Office (NCO) 22 4811 Airport Plaza Drive, Suite 600 Long Beach CA 90815 Daniel.Ruiz@va.gov

Contract Specialist (CS): Clift Domen Department of Veterans Affairs Network Contracting Office (NCO) 22 4811 Airport Plaza Drive, Suite 600 Long Beach CA 90815 Clift.Domen@va.gov

1. OFFEROR REMITTANCE ADDRESS: See Section B.2.11 for details.

1. ACKNOWLEDGMENT OF AMENDMENTS: The Contractor acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 DESCRIPTION OF AGREEMENT

1. INTENT: This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6 -- Streamlined Procedures for Evaluation and Solicitation for Commercial Items, in conjunction with FAR -- Part 13 Simplified Acquisition Procedures; and supplemented with additional information included in this notice.

This solicitation document and incorporated provisions and clauses are those in effect through the Federal Acquisition Circular 2021-05, dated March 10, 2021.

Solicitation 36C26221Q0949 is issued as a Request for Quote (RFQ) and constitutes the only solicitation. The Government intends to award a single Firm-Fixed Price (FFP) award contract.

This procurement will be issued under Full and Open Competition after exclusions under a Small Business set aside. NAICS Code is 511210 and the Small Business Administration’s (SBA) size standard is $41.5 Million.

The Government is seeking a contract to acquire Electronic Quality Management Software System. This solicitation is seeking to fulfill the following statement of work in Section B.3.

Pursuant to Federal Acquisition Regulation (FAR) Part 12 and FAR Part 13.303, it is the intent of the Department of Veterans Affairs, VISN 22 Pathology and Laboratory Medicine Services, which includes VA Long Beach Healthcare System, VA Greater Los Angeles Healthcare System, VA San Diego Healthcare System, VA Loma Linda Healthcare System, Northern Arizona VA Healthcare system, Southern Arizona Healthcare System, Phoenix VA Healthcare System, New Mexico VA Healthcare System and the VISN 22 PALMS Office (herein afterwards referred to as VISN 22 ) to establish a Blanket Purchase Agreement (BPA) for Electronic Quality Management Software System. The Government will award a BPA to a single Contractor for Electronic Quality Management Software System. Contractor agrees to the following terms of the BPA exclusively with the VISN facilities listed herein and awarded in the final BPA. However, as requirements change, facilities within VISN 22 and quantities of users may be added or deleted by supplemental agreement of the Government and the Contractor. The Contractor shall provide all the necessary equipment, instrument service/maintenance, and all other supplies to perform the related services for VISN 22 as outlined within this solicitation.

1. TERM OF AGREEMENT: This BPA shall be a base year plus four optional years which will be reviewed, at least, annually In Accordance With (IAW) FAR Part 13.303-6 to ensure the BPA terms are met, to assess current market conditions and to determine price reasonableness. Additional discounts maybe requested by NCO 22 at any time. If the Contractor fails to perform in a manner satisfactory to the CO, this BPA may be canceled with a thirty (30) days written notice to the Contractor by the CO.

1. BPA LIMITS: The estimated BPA shall not exceed sixty (60) months from the effective date of the BPA. Pricing shall be established based on the estimated user quantities listed in the Statement of Work; therefore, the overall BPA ceiling value may be revised via supplemental agreement between the Contractor and the VA to accommodate VISN 22 needs.

1. BPA ORDERS: This BPA is a pricing agreement and does not obligate any funds. The Government is obligated only to the extent of authorized BPA Delivery Orders (DO) issued under the BPA by authorized individuals. DO’s shall be identified by the BPA Number To Be Determined (TBD) and DO Number TBD. DO’s may include option years, if it is determined that option years would be in the best interest of the Government. Any DO issued during the effective term of this BPA shall be completed by the Contractor within the time specified in the DO, including all option years, which may extend beyond the BPA term. The Contractor shall accept the price, terms and conditions of an issued DO as long as they do not conflict with the terms set forth in the BPA. DO’s shall be limited to $ (TBD) per order.

1. ORDERING METHOD: All orders shall be placed against valid DO’s signed by the CO. The CO shall designate primary facility Point of Contact’s (POCs), as necessary, which may coordinate delivery quantities and schedule via Electronic Data Interchange (EDI), telephone, facsimile, email or other written communication, identifying the products by number, quantity, purchase price, address for delivery, and any special instructions.

1. PARTICIPATING FACILITIES: The following facilities currently within VISN 22, and future facilities that fall under the authority of this office, NCO 22, may be added or deleted to this agreement with an exercise of a supplemental agreement between the Government and the Contractor.

VA Greater Los Angeles Healthcare System 11301 Wilshire Blvd Los Angeles, CA 90073 310-478-3711 VA Loma Linda Healthcare System (VALLHS) 11201 Benton Street Loma Linda, CA 92357 909-825-7084

VA Long Beach Healthcare System (VALBHS) 5901 E. 7th Street Long Beach, CA 90822 562-826-8000

New Mexico VA Healthcare System 1501 San Pedro SE Albuquerque, NM 87108 505-265-1711

Southern Arizona Healthcare System 3601 S. 6th Ave.

Tucson, AZ 85723 520-792-1450

Phoenix VA Healthcare System 650 E. Indian School Road Phoenix, AZ 85012 602-277-5551 VA San Diego Healthcare System 3350 La Jolla Village Dr.

San Diego, CA 92161 858-552-8585

Northern Arizona VA Healthcare System

500 HW 89N

Prescott, AZ 86113 928-445-4860

V22 PALMS Office 300 Oceangate Suite 700 Long Beach, CA 90802 562-826-5963

1. BPA PROGRAM MANAGER: The Contractor shall provide a primary BPA program manager who shall be responsible for the performance of the work under the BPA. In addition, the program manager shall act as the main focal point of communication between the CO and the Contractor. The name of this person shall be designated in writing to the CO. The program manager shall have full authority to act on behalf of the Contractor on all contractual/BPA matters relating to daily operation of the BPA.

1. ORDERING CONTACTS: The Contractor shall list in the spaces below the name(s) and address(es) of customer service departments with whom the Government facilities shall place orders. Additional tables may be inserted, if needed.

1. DELIVERY: The Contractor shall deliver all supplies and services identified in the schedule to the locations identified in Section B.2.6, Participating Facilities. The delivery location is subject to change as required by the designated authority or authorized personnel at the receiving facility. The primary facility POC shall be required to notify the Contractor when delivery locations have been changed.

All deliveries shall be accompanied by a delivery ticket or sales slip which shall contain: Contractor name, BPA number, DO number, VA obligation number, date of order, date of delivery, itemized list of products furnished, including product description and quantity shipped.

All deliveries shall be made during normal working hours from 8:00 a.m. to 4:00 p.m., unless specified otherwise. Standard orders shall be delivered within no more than four (4) working days after receipt or placement of order. Emergency deliveries may be necessary on rare occasions and may occur outside of working hours from 4:00 p.m. to 8:00 a.m. Under emergency occurrences, the Contractor shall deliver to the Government site in the most expeditious manner possible without additional cost to the Government, unless expedited shipping/delivery is approved by the primary facility POC, CO or other authorized individual. The Contractor shall provide an emergency point of contact, if different from the standard points of contacts.

No product substitutions shall be made by Contractor without prior approval of the treating facilities primary Point of Contact (POC). However, if substitution would further obligate the government, the Contractor shall have approval of a warranted CO.

1. PACKAGING: All supplies shall be adequately packaged to prevent damage during shipping, handling and storage. Bags or packages shall be whole, intact, and not otherwise torn or damaged. Upon delivery, the Government shall examine all packages. The Contractor shall be required to replace unacceptable or damaged products at the Contractor’s expense.

1. INVOICE AND PAYMENT: An itemized invoice shall be submitted at least monthly or upon expiration of this BPA, whichever occurs first, for all deliveries made during a billing period and for which payment has not been received. Invoices shall be submitted to WWW.TUNGSTEN-NETWORK.COM in accordance with FAR Part 52.232-34, Payment by Electronic Funds Transfer and Veterans Affairs Acquisition Regulation (VAAR) Part 852.232-72.

The following information shall be listed on all invoices submitted: (failure to comply may result in refusal of an invoice resulting in delayed payment at the fault of the Contractor)

0. Facility’s Name and address where service was provided

0. BPA Number (For Example: VA262-BP-001)

0. Purchase Order Number (For Example: 36C26221P0001)

0. Obligation Number (For Example: 600-C27001)

0. Itemized list of products provided, to include quantity, unit price and extended price

0. Include the period of time that is being invoiced for in the invoice

0. BPA Holder’s Internal Contract number (if applicable)

0. Contractor company name, address, and phone number including a POC for concerns and questions. Invoices shall name a specific person, the phone number and email.

In the event of an inconsistency between the terms and conditions of this BPA and the Contractor's invoice, the terms and conditions of this BPA will take precedence.

1. BPA REVIEW: The Contractor shall conduct a complete BPA review with the CO/CS, at least annually and as requested by the CO/CS, to ensure the BPA terms and conditions are being met, analyze and project item ordering trends, and discuss all other actions that are within the scope of this BPA.

B.3 STATEMENT OF WORK (SOW) / DESCRIPTION / SPECIFICATIONS

1. Scope

0. The desired service is required for an electronic Quality Management web-based software platform for quality management of VISN 22 Pathology & Laboratory Medicine Service (PLMS). Modules requested are: document control, competency assessment, non-conforming event management, training program, and inspection preparedness tools capable of downloading accreditation checklists (i.e., CAP, The Joint Commission)/ standards and lab responses to standards. Services to be provided include complete software set up and configuration, conversion from previous formats, onsite or web-based training, software upgrades, and ongoing client support.

1. QMS Software Requirements.

1. Access

0. The software must provide unlimited (24/7/365) access for approximately 700 -1000 unique user profiles. Software allows for multiple users to be assigned to different permissions/roles as needed by facility. User can be assigned multiple permission and roles within software.

1. Operational Features

1. Must include software upgrades for new versions of the software including updates to the current version.

1. Software must be compatible with the VA available browser that VHA subscribes to (currently Internet Explorer 11, Chrome, Or Microsoft Edge 44.17763.831.0 (Legacy)

1. Additional supporting software or plug-ins that are required to be installed (including new versions) on VA owned hardware in order to operate the system properly must be on the VA Technology/Standard List.

1. 99% annual operational uptime of system.

1. Backup solution including an off-site, live fail-over server which can be activated within a short time in case of catastrophic failure.

1. Complete data retrieval capability in the event the company ceases operations or at the completion of the contracted time.

1. Technical Features

2. Solution must be a commercial off the shelf product that is available for full installation within 30 days of the award.

2. The software must have the ability to allow access to multiple users at multiple sites simultaneously.

2. Must be web based.

2. Ability to connect into our active directory for log in and email functions.

2. System must be compatible with a PIV (Personal Identity Verification) card, 2 factor authentication login system.

2. If solution offered is deemed to be SaaS, vendor complies with all VA security requirements for hosting documents as specified containing User Identifiable, business critical information.

2. Have workflows and documents organized and managed by division/site; available across enterprise (all 8 sites within V22 PLMS).

2. The middleware system must be compliant with all Office of Information and Technology and Information Security directives.

2. The contractor’s performance must be in compliance with all applicable state, federal and local laws and regulations.

2. If the product is attached to the VA system, the solution/product supplied by the contractor must appear as an approved technology on the most current VA Technical Reference Model (TRM) or must be within 2 lifecycles of the most recent TRM approved version. Or the contractor must have the capability obtain a TRM approval without impacting installation timeframes in section 3 of the SOW.

https://www.oit.va.gov/Services/TRM/TRMHomePage.aspx.

2. Contractor must have a Memorandum of Understand/Information Security Agreement (MOU/ISA) with the VA or the capability to obtain an MOU/ISA without impacting installation timeframes in section 3 of the SOW.

https://vaww.portal2.va.gov/sites/infosecurity/FY15CRISPAudit/CRISPRemediationContract/WorkSite/SitePages/MOU-ISA_Version2.aspx

1. Upgrade/Updates

3. The Contractor shall provide updates to both the equipment hardware and software in order to maintain the integrity of the system and the state-of –the art technology, at no additional charge to the Government. These shall be provided as they become commercially available and at the same time as they are being provided to commercial customers.

3. This requirement only applies to “system updates” that enhance the model of equipment being offered, i.e. new version of software, correction of software defect, update offered to commercial customers at no additional charge, upgrade to replace model of equipment no longer Contractor supported, etc. This does not refer to replacing the original piece of equipment provided under the IDIQ; however, it does refer to significant changes in the hardware operational capability.

1. Document Control

4. Software must have the ability to handle over 50,000 documents.

4. Software must allow customizable templates which may include headers, footer, numbering.

4. Software must allow various types of documents (File formats) to be used within the system, such as, but not limited to Word, PDF, Excel, VISIO, and PowerPoint.

4. Software must allow multiple approvers on a single document.

4. Software must allow documents to be linked to other documents within the system.

4. Document editing and audit of changes must be contained within the software package.

4. Version/change control with change audit available (so you can see what changes were made)

4. Documents can be tagged to more than one laboratory department and or location.

4. Ability for users to submit a change (edit) request on a live document.

4. Bank of available template and reports to monitor user compliance.

4. Ability to export reports into PDF, Word, and Excel.

4. Capability to reassign documents when someone leaves. Can transfer ownership and approvals of documents if employee transfers. Allows for transfer of roles and responsibilities without reapproval of documents. Allows for addition and removal of staff from groups and assigned documents.

4. Ability of document not being published immediately after approval. Allows for delay in publication of documents after approval to allot time for training needs.

4. A minimum of 5 permission levels:

13. Level 1 (i.e. Administrator) – Multiple users will be assigned this role per each facility as needed.

13. Level 2 (ie Medical Director) – Approval of documents

13. Level 3 (i.e. Owner) – access to create, edit and all other features needed for the document lifecycle.

13. Level 4 (i.e. “Writers”) – access to create, edit and other features needed for document lifecycle – under

13. Level 5 (i.e. General Users) – access to read and acknowledge documents applicable to assigned duties.

4. The solution must have the ability to have customized levels of permissions and responsibilities with multiple system administrators allowed.

4. Document print option based on permissions.

4. Multiple document approvers may have a horizontal or sequential approval order.

4. Ability to schedule next reapproval of documents, with notification preferences to owner.

4. Reports or ability to confirm which staff have completed review/approval of documents.

4. Reports or ability to confirm which staff have read/acknowledged assigned documents.

4. Must allow for a cascading, down and up, multi-institutional environment (minimum 8) with subdivisions of each institution (minimum 20).

1. Accreditation/Inspection Preparedness

5. Compatible with multiple accreditation agencies (i.e. CAP, TJC, AABB, etc.).

5. Software Company uploads checklists as new checklists are released. The most current version of accreditation agency checklists/standards are maintained and accessible through same software.

5. Ability to link internal documents, external documents and external website links to accreditation checklist and standard requirements.

5. Ability to add free text answers and comments to accreditation checklist/standards.

5. Ability to create site and process specific customized audit tools.

5. Print/download completed audit. Ability to print checklist/standard requirements as either a blank document or after free text answers and comments have been added.

1. Competency

6. The solution must have the ability to customize employee competency profiles based on job duties.

6. The solution must provide authentication using current system (such as Active X) for all employees with the ability to track supervisory and employee electronic signatures as needed.

6. The solution must have the ability to manage all six elements of competency for all test systems as mandated by Clinical Laboratory Improvement Amendments (CLIA) and accrediting agencies including:

2. Direct observation of test performance

2. Monitoring and recording of test results

2. Review of test results

2. Direct observation of maintenance performance

2. Assessment of test performance through blind sample testing or proficiency sample testing

2. Evaluation of problem-solving skills.

6. The solution must have the ability to manage all six elements of competencies listed above for the defined timeframes of semiannually during the first year of the employee’s duties and annually thereafter. In addition, the software must be able to manage remediation of a failed element.

6. The solution must have the ability to create quizzes or test and auto grade for appropriate elements of competency listed above.

6. Software must be capable of documenting and managing remediation of a failed element(s).

6. Ability to track changes and updates made, specifically what change was made, by who, and the date/time.

6. Allows for uploading of competency documentation needed to meet accrediting agency requirements.

6. Allows for paperless tracking and storing of competency assessment documentation to ensure compliance with each facilities’ competency program.

6. Software has a dashboard for tracking and trending compliance, dues dates, status, and other useful functions.

6. Software has ready-to-use as well as customizable competency profiles/checklists for each instrument, test, or platform in use.

6. Ability to export employee rosters as required by accrediting agencies.

6. Ability to print and export reports into but not limited to PDF, Word, and Excel.

1. Event Reporting/ Non-Conforming Event Management

7. Ability to capture lab error variance/problems at a user level.

7. Workflow for problems to include investigation, cause analysis, risk assessment (includes reporting outside lab), corrective actions, review.

7. Ability to capture each event report in data base to allow trending by type of problem, cause, location, involved staff and actions.

7. Ability to link problems to approved documents and follow-up audit tools.

7. Ability to share coding of problems between facility and divert specific event reports to V22 PLMS partners for follow-up (i.e. shared testing variances).

7. Ability to create own custom forms within and across different sites.

7. Design and build customized workflows within and across different sites.

7. Ability to build and pull reports to track and trend data from customized forms.

7. Ability to export reports into PDF, Word, and Excel.

1. Deliveries & Performance.

2. Installation/Implementation

0. All sites shall have a complete installation and go live of their system within one year of this BPA.

0. Assistance with full implementation of the system including account setup and configuration of application website based on our organization needs as well as transition of documents from previous program.

0. Assistance with initial document upload including importing of important dates associated with the documents including but not limited to release date, next review date and previous review dates.

2. Installation Plan with timelines for all sites

0. Implementation must include a project plan to include timelines

0. Contractor shall execute an implementation plan which includes:

4. Installation- Contractor shall make every effort to conduct a concurrent implementation at all sites with weekly collaborative meetings. Contractor shall provide a dedicated project manager throughout the entire implementation. Installation shall also include conversion of all current data minimally including documents currently published and operator/staff profiles.

4. In addition, training must be provided to all sites.

4. Acceptance- Must meet the approval requirements of accrediting agencies and laboratory medical director approval at each facility to meet accreditation standards.

4. Go-Live- Dedicated project management and technical support must be available above the requirements of the above sections under Installation/Implementation the day of go-live at each site for 3 days.

4. Post Go-Live Follow Up- Check in should include at least a two week and 30 day after go-live date.

0. Site preparation specifications shall be furnished in writing by the Contractor as a SitePreparation Report after award of the delivery/task order. Contractor shall provide coordinated professional installation and implementation project management services to implement the system specified in the SOW at all identified sites.

5. The Contractor shall provide a firm estimate of working days required from date of delivery order to go-live based upon the SOW.

5. The initial installation site report shall be provided to the CO no later than one week after the initial post award conference and all other site reports shall be provided at least forty-five (45) days before installation of all those sites unless the CO approves a shorter timeframe.

5. Contractor shall visit/meet with each site to determine specific site prep requirements including but not limited to:

2. VA responsibilities

2. Additional resources needed as provided in vendor specifications

2. Training

1. Initial training for all administrators and end users. Training, instruction, and consultation must be provided by the contractor for both initial installation and post installation operations.

1. Contractor shall at minimum provide on-site training for up to 8 hours per site as requested by the facility.

1. Vendor must provide training plan

1. Contractor will provide example policies and procedures such as standard operating procedure templates.

1. The Contractor shall provide a training program that is coordinated with and timely to the equipment installation. Training shall include initial setup and user training; onsite training for go-live support, super user training, and follow-up training.

1. User and Service Manuals: The contractor shall provide downloadable PDF versions of operator manuals, service manuals, electronic schematics, troubleshooting guides, diagnostic software, and tools. Additionally, any upgrades to these documents shall be provided by the Contractor free of charge.

4. These manuals shall include all components and subsystems, including those not manufactured by the Contractor. These manuals and documentation shall be identical to the ones supplied to the manufacturer’s service representatives and shall contain the diagnostic codes, commands, and passwords utilized in maintenance, repair, and calibration of the equipment/software and provided for the life of the system at no additional cost.

1. Additional training must be available upon request.

1. Access to other training materials for end users.

1. Support Features.

3. Technical Support

0. The contractor provides 24-hour, 7days a week Technical Support by calling a toll-free number.

0. Emergency Repair- Technical Support is available Monday through Friday, 08:00AM to 5:00PM, MST. After business hours including weekends and holidays, an answering service is available. Responses will be received from technical support within 30 minutes via phones call.

1. Optional features

4. Validation

0. Ability to create validation plans as a document type within the solution, with different approval workflows.

0. Ability to save Links to related validation data maintained outside the solution and obtain solution approvals on validation summaries.

4. Training

1. Support creation of and maintain training profiles for job titles/duties.

1. Maintain records of training by testing system or topics.

1. Track progress of training requirement.

4. Equipment Tracking

2. Track equipment related due dates for:

0. Preventive maintenance

0. Instrument to instrument correlations

0. Carryover, linearity studies

2. Ability to upload equipment maintenance reports.

1. Participating Facilities

0. Additional Facilities within VISN 22 may be added to this agreement with an exercise of a supplemental agreement between the CO and Contractor. A Contracting Officer Representative (Hereafter referenced as COR) shall be assigned from each facility as a primary point of contact. Overall pricing should reflect the overall volume of all sites below and should be taken into consideration for any addition of future facilities within VISN 22.

0. Long Beach VAMC

0. Loma Linda VAMC

0. San Diego VAMC

0. Greater Los Angeles VAMC

0. New Mexico VAMC

0. Tucson VAMC

0. Phoenix VAMC

0. Prescott VAMC

0. V22 PALMS Office

1. Period of Performance.

The period of performance will start shortly after award for a One (1) Year Base with the Government having the option to exercise (4) four (1) one-year renewal periods in conjunction with 52.217-9.

SECTION C – BPA TERMS, CONDITIONS AND CLAUSES

This single award BPA shall be competed and established IAW FAR Part 12 and FAR Part 13 and the Commercial Items clauses apply. This BPA is a pricing agreement and does not obligate any funds. The DOs issued against the BPA shall contain all the applicable clauses below. Additional terms and clauses may be added to each DO, as required. In the event of an inconsistency between the terms and conditions utilized to establish the BPA and individual DOs, the terms of the BPA will take precedence.

Provisions 52.212-1, Instructions to Offerors – Commercial and 52.212-2, Evaluation – Commercial Items are applicable to this acquisition. Furthermore, Provision 52.212-2 is utilizing the lowest price on an Acceptable/Unacceptable evaluation process.

C.1 52.216-18 ORDERING (AUG 2020)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from the start of the BPA through the end of the BPA.

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

(c) If mailed, a delivery order or task order is considered "issued" when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule.

(End of Clause)

C.2 52.217-6 OPTION FOR INCREASED QUANTITY (MAR 1989)

The Government may increase the quantity of supplies called for in the Schedule at the unit price specified. The Contracting Officer may exercise the option by written notice to the Contractor within thirty (30) days. Delivery of the added items shall continue at the same rate as the like items called for under the contract, unless the parties otherwise agree.

(End of clause)

C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed six (6) months. The Contracting Officer may exercise the option by written notice to the Contractor within thirty (30) days. The specified rates under this clause will be those rates in effect under the contract each time an option is exercised under this clause.

(End of Clause)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within thirty (30) days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least sixty (60) days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed sixty (60) months.

(End of Clause)

C.5 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This BPA incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar

FAR 52.204-13, System for Award Management Maintenance. (Oct 2018)

FAR 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (Jun 2020)

FAR 52.212-4, Contract Terms and Conditions -- Commercial Items (Oct 2018)

FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items (Jan 2021)

FAR 52.232-1, Payments (Apr 1984)

FAR 52.232-8, Discounts for Prompt Payment (Feb 2002)

FAR 52.232-18, Availability of Funds (Apr 1984)

FAR 52.232-33, Payment by Electronic Funds Transfer-System for Award Management (Oct 2018)

FAR 52.232-39, Unenforceability of Unauthorized Obligations (Jun 2013)

FAR 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (Dec 2013)

FAR 52.233-1, Disputes (May 2014)

VAAR 852.203-70, Commercial Advertising (May 2018)

VAAR 852.215-70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors (Oct 2019)

VAAR 852.232-72, Electronic Submission of Payments (Nov 2018)

(End of Clause)

SECTION D - SOLICITATION PROVISIONS

Procurement for these commercial item(s) shall be conducted according to FAR Part 12, Acquisition of Commercial Items, FAR Part 13, Simplified Acquisition Procedures, and the Veteran Affairs Acquisition Regulation (VAAR) as supplemented with additional information in this solicitation.

D.1 52.209-5 CERTIFICATION REGARDING RESPONSIBILITY MATTERS (AUG 2020)

(a)(1) The Offeror certifies, to the best of its knowledge and belief, that—

(i) The Offeror and/or any of its Principals—

(A) Are [ ] are not [ ] presently debarred, suspended, proposed for debarment, or declared ineligible for the award of contracts by any Federal agency;

(B) Have [ ] have not [ ], within a three-year period preceding this offer, been convicted of or had a civil judgment rendered against them for: commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (Federal, State, or local) contract or subcontract; violation of Federal or State antitrust statutes relating to the submission of offers; or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, tax evasion, violating Federal criminal tax laws, or receiving stolen property (if offeror checks "have," the offeror shall also see 52.209-7, if included in this solicitation);

(C) Are [ ] are not [ ] presently indicted for, or otherwise criminally or civilly charged by a governmental entity with, commission of any of the offenses enumerated in subdivision (a)(1)(i)(B) of this provision; and

(D) Have [ ], have not [ ], within a three-year period preceding this offer, been notified of any delinquent Federal taxes in an amount that exceeds $3,500 for which the liability remains unsatisfied.

(1) Federal taxes are considered delinquent if both of the following criteria apply:

(i) The tax liability is finally determined. The liability is finally determined if it has been assessed. A liability is not finally determined if there is a pending administrative or judicial challenge. In the case of a judicial challenge to the liability, the liability is not finally determined until all judicial appeal rights have been exhausted.

(ii) The taxpayer is delinquent in making payment. A taxpayer is delinquent if the taxpayer has failed to pay the tax liability when full payment was due and required. A taxpayer is not delinquent in cases where enforced collection action is precluded.

(2) Examples.

(i) The taxpayer has received a statutory notice of deficiency, under I.R.C. Sec. 6212, which entitles the taxpayer to seek Tax Court review of a proposed tax deficiency. This is not a delinquent tax because it is not a final tax liability. Should the taxpayer seek Tax Court review, this will not be a final tax liability until the taxpayer has exercised all judicial appeal rights.

(ii) The IRS has filed a notice of Federal tax lien with respect to an assessed tax liability, and the taxpayer has been issued a notice under I.R.C. Sec. 6320 entitling the taxpayer to request a hearing with the IRS Office of Appeals contesting the lien filing, and to further appeal to the Tax Court if the IRS determines to sustain the lien filing. In the course of the hearing, the taxpayer is entitled to contest the underlying tax liability because the taxpayer has had no prior opportunity to contest the liability. This is not a delinquent tax because it is not a final tax liability. Should the taxpayer seek tax court review, this will not be a final tax liability until the taxpayer has exercised all judicial appeal rights.

(iii) The taxpayer has entered into an installment agreement pursuant to I.R.C. Sec. 6159. The taxpayer is making timely payments and is in full compliance with the agreement terms. The taxpayer is not delinquent because the taxpayer is not currently required to make full payment.

(iv) The taxpayer has filed for bankruptcy protection. The taxpayer is not delinquent because enforced collection action is stayed under 11 U.S.C. 362 (the Bankruptcy Code).

(ii) The Offeror has [ ] has not [ ], within a 3-year period preceding this offer, had one or more contracts terminated for default by any Federal agency.

(2) Principal, for the purposes of this certification, means an officer, director, owner, partner, or a person having primary management or supervisory responsibilities within a business entity (e.g., general manager; plant manager; head of a division or business segment; and similar positions).

THIS CERTIFICATION CONCERNS A MATTER WITHIN THE JURISDICTION OF AN AGENCY OF THE UNITED STATES AND THE MAKING OF A FALSE, FICTITIOUS, OR FRAUDULENT CERTIFICATION MAY RENDER THE MAKER SUBJECT TO PROSECUTION UNDER SECTION 1001, TITLE 18, UNITED STATES CODE.

(b) The Offeror shall provide immediate written notice to the Contracting Officer if, at any time prior to contract award, the Offeror learns that its certification was erroneous when submitted or has become erroneous by reason of changed circumstances.

(c) A certification that any of the items in paragraph (a) of this provision exists will not necessarily result in withholding of an award under this solicitation. However, the certification will be considered in connection with a determination of the Offeror's responsibility. Failure of the Offeror to furnish a certification or provide such additional information as requested by the Contracting Officer may render the Offeror nonresponsible.

(d) Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to render, in good faith, the certification required by paragraph (a) of this provision. The knowledge and information of an Offeror is not required to exceed that which is normally possessed by a prudent person in the ordinary course of business dealings.

(e) The certification in paragraph (a) of this provision is a material representation of fact upon which reliance was placed when making award. If it is later determined that the Offeror knowingly rendered an erroneous certification, in addition to other remedies available to the Government, the Contracting Officer may terminate the contract resulting from this solicitation for default.

(End of Provision)

D.2 52.212-1 INSTRUCTIONS TO CONTRACTORS – COMMERCIAL ITEMS (TAILORED FOR SAP)

1. North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in Block 10 of the solicitation cover sheet Standard Form ((SF) 1449), or as otherwise specified in the solicitation. However, the small business size standard for a concern which submits a quotation in its own name, but which proposes to furnish an item which it did not itself manufacture, is five-hundred (500) employees.

1. Submission of quotation. Submit quotations to the office specified in this solicitation at or before the exact time specified in this solicitation. Quotations may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, quotations shall show-

1. The solicitation number;

1. The time specified in the solicitation for receipt of quotations;

1. The name, address, DUNs and telephone number of the Contractor;

1. A technical description of the items being quoted in sufficient detail to evaluate compliance with the requirements in the solicitation. This include product literature, or other documents providing a capability response to each section/subsection of the SOW on whether the requirements are met. Each SOW section 2-4 and subsection must be clearly addressed.

1. Price and any discount terms;

1. “Remit to” address, if different than mailing address;

1. A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the Contractor shall complete electronically);

1. Acknowledgment of Solicitation Amendments;

1. Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

1. If the quotation is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Quotations that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

1. Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of quotations. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender’s request and expense, unless they are destroyed during preaward testing.

1. Multiple quotations. Contractors are encouraged to submit multiple quotations presenting alternative terms and conditions or commercial items for satisfying the requirements of this solicitation. Each quotation submitted will be evaluated separately.

1. Late submissions.

4. Contractors are responsible for submitting quotations so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that quotations are due.

4. Any quotation received at the Government office designated in the solicitation after the exact time specified for receipt of quotations is late and will not be considered unless it is received before award is made and the CO determines that accepting the late quotation would not unduly delay the acquisition.

4. If an emergency or unanticipated event interrupts normal Government processes so that quotations cannot be received at the Government office designated for receipt of quotations by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of quotations will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

1. Contract award. The Government intends to evaluate quotations and issue a BPA based on the initial quotations received. Therefore, the Contractor’s initial quotation should contain the Contractor’s best terms from a price and technical standpoint. The Government reserves the right to request revised quotations from, or determine final BPA terms with, one or more, but not all, Contractors if later determined by the CO to be necessary. However, the CO will not establish a competitive range, conduct discussions, or otherwise use the procedures described at FAR Part 15.306. The Government may reject any or all quotations if such action is in the public interest; and issue a BPA to other than the Contractor with the lowest priced quotation.

1. Multiple awards. The Government may issue a purchase order for any item or group of items of a quotation, unless the Contractor qualifies the quotation by specific limitations. Unless otherwise provided in the Schedule, quotations may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity quoted, at the unit prices quoted, unless the Contractor specifies otherwise in the quotation.

1. Availability of requirements documents cited in the solicitation.

7. (i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to-

GSA Federal Supply Service Specifications Section Suite 8100 470 East L’Enfant Plaza, SW Washington, DC 20407 Telephone (202) 619-8925 Facsimile (202) 619-8978.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (h)(1)(i) of this provision. Additional copies will be issued for a fee.

7. Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites:

(i) ASSIST (https://assist.dla.mil/online/start/).

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

7. Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by-

(i) Using the ASSIST Shopping Wizard (https://assist.dla.mil/wizard/index.cfm);

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone (215)…