36C26118Q0184-002.xlsx
XLSX spreadsheet 11 KB Posted
- Attached to
- Medical Journal Subscriptions Federal contract opportunity
- Solicitation number
- 36C26118Q0184
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36C26118Q0184 Statement of Work Questions.xlsx
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| 36C26118Q0184-001.docx | DOCX document | |
| 36C26118Q0184-000.docx | DOCX document |
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Text version
Sheet1
| Questions from Statement of Work | Vendor's Responses: | |
| 1 | Are you able to provide all of the management, labor and equipment necessary to provide access to serial publication subscriptions (both in print and online)? | |
| 2 | Are you able to provide the related subscription requirements include paying publishers, handling claims for non-receipt, processing changes in subscriptions status (renewals, new and cancelled subscriptions), facilitating the activation of online access, and submission of required reports and other service problems? | |
| 3 | Can you provide the following tasks? |
(a) Ordering subscriptions;
(b) Serving as the fiscal agent with publishers, including making timely prepayments, processing refunds, claims, supplemental and bill-later charges;
(c) Ensuring timely and complete delivery of ordered subscriptions; and,
(d) Providing reports and other administrative support for subscriptions management
| 4 | Can you provide subscription orders for all subscriptions in all media generally available via agents from foreign and domestic publishers, if the ordering customer can supply sufficient publication information? What pulbication information would you require? |
| 5 | Are you able to provide the services required under this contract by being able to order from any publisher as requested? If not, which one will you not have access to? |
| 6 | If publisher permits, would you be able to place subscriptions at any time during the year, to provide common expiration dates for initial subscription and renewals whenever possible, and to assist in prorating for common expiration dates, as required by individual stations. If not, what you prevent you from being able to do this? |
| 7 | Would you be able to provide administrative and other requirements for each subscription placed until three months after its expiration or for the life of the subscription. If not, what would prevent you from satisfying requirement? |
| 8 | Would you be able to provide a listing of any "direct only" subscriptions with your quotation? If not why? |
| 9 | The Contractor shall pay all regular subscription orders in advance, prior to submission of first invoice. |
| 10 | Would you be able to maintain complete records of all bibliographic and financial transactions for up to three years and provide the VA access to these records on demand? |
| 11 | Would you be able to obtain from the publisher replacement copies of periodicals that the VA finds to be defective, mutilated, lost in transit, or otherwise missing, provided the loss is reported within sixty calendar days? |
| 12 | Will you be able to provide the station with the necessary training and written documentation to enable each Station to effectively use the electronic claiming system? |
| 13 | Would you be able to provide a monthly listing of all outstanding claims and any responses received from the publishers? |
| 14 | Are you including copies of all Contractor proprietary licenses for all items offered with your quote? If not, then why? |
| 15 | After reading the Statement of Work for the Journals, is there anything you take exception to or cant perform? |
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