36C26023Q1054.docx

36C26023Q1054

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE

DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a.

PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE

ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26.

TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212

-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNAT

URE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C26023Q1054 10-10-2023 Jeffrey Hansen 253-888-4928 10-24-2023

5PM

PDT

36C260 Network Contracting Office 20

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661 X X 339115 N/A X Department of Veterans Affairs Boise VA Medical Center VISN 20 OFL, Bldg. 28 500 W. Fort Street Boise ID 83702 36C260 Network Contracting Office 20

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

Dept of Veterans Affairs

FMS-VA-2(101)

Financial Services Center

PO BOX 149971

Austin TX 78714-9971 See CONTINUATION Page This is for Optical Fabrication Lab Contingency and Specialty Lenses ISO of VISN 20. See SOW for requirements.

This is a small business set-aside IAW FAR 19.502-2.

This will result in the award of a 5-year Blanket Purchase Agreement (BPA). This is a Multi-Award BPA.

BPA Ordering Periods (OP) will be:

OP1 10/31/2023 - 10/30/2024

OP2 10/31/2024 - 10/30/2025

OP3 10/31/2025 - 10/30/2026

OP4 10/31/2026 - 10/30/2027

OP5 10/31/2027 - 10/30/2028

Please see Section E for offeror instructions.

Contracting POC: Jeffrey Hansen at jeffrey.hansen2@va.gov See CONTINUATION Page X X Jacob Jackson Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

Page 1 of Page 1 of

B.1 STATEMENT OF WORK (SOW)

1. Contract Title

Specialty Lenses Processing

2. Background

The Department of Veterans Affairs Medical Center, Boise ID (VAMC) has an ongoing program to furnish eyeglasses to those veterans that require them and are eligible for assistance. It is the VA’s intention to solicit proposals and award multiple Indefinite–Delivery Indefinite- Quantity (IDIQ) Requirements type contract on a fixed price basis for the Veterans Integrated Service Network 20 Optical Fabrication Laboratory (VISN 20 OFL).

3. Scope

3.1 The contractor shall provide all lens materials, labor, equipment and transportation required to provide complete ophthalmic lenses using VISN 20 OFL provided frames for beneficiaries of the Department of Veterans Administration, VISN 20 OFL. It is important for contractors to understand that multiple contracts shall be placed with various providers capable of providing a diverse array of requirements including processing glass lenses of all types and styles, Slab Off lenses of all types, styles, and materials, AR coatings, Mirror coatings, High power lenses (powers above +/- 10D) of all types, styles, and materials, and High prismatic lenses (powers above +/- 4.5D) of all types, styles, and materials at a reasonable price. Regular orders in all materials and powers will be processed in an overflow capacity if the VISN 20 OFL goes into a backlog status.

3.2 VISN 20 Health Tech Opticians and providers will select, based on the individual needs of the Veteran, the most appropriate lens choice based on their clinical judgment. Fair opportunity shall be given to each contractor when the health care providers makes the lens selection. It is therefore a component of this contract that each contractor proposes the most suitable array of services and provides the VISN 20 OFL the most current information regarding product features and pricing to assist them to make the best selection. All items provided by the contractor shall be new. The contractor shall provide completely assembled eyeglasses with frames placed in standard alignment and include mounting of lenses. All items provided by the contractor shall include fitting and adjustment services and a minimum of one year warranty IAW paragraph 4.4.

4. Specific Task

Task 1:

4.1.1 The contractor shall provide all lens materials, labor, equipment and transportation required to provide complete ophthalmic lenses using VISN 20 OFL provided frames for beneficiaries of the Department of Veterans Administration, VISN 20 OFL. It is anticipated that the VISN 20 OFL will require an estimated (EST) 4,800 ophthalmic specialty pairs of eyeglasses per year. The VA does not guarantee or imply that any number of orders will be placed under this contract. The quantities identified herein are estimates only. The actual quantity may vary. The actual quantities will be based upon the number of patients who are determined eligible by the VA to receive ophthalmic eyewear.

4.1.2 VISN 20 OFL will submit orders through VisionWeb to the awarded contractor/s. The contractor will provide all ophthalmic lens orders in strict conformance to the order sheet. Verification of orders and delivery to the VISN 20 OFL shall be documented and provided to the VAMC during each billing cycle. The contractor shall not add or substitute components or alter the lens order in any way without prior telephonic approval and authorization from the VISN 20 OFL or designee. Prior to contract performance, VA must approve lens selections. Any proposed substitutes for, or changes to the approved lens selection must be approved in writing by the Contracting Officer or Contracting Officer Representative. All lenses will have a minimum one-year warranty against manufacturer material defects, aberrations, coatings, and defects imbedded in the lens. The government may submit orders daily. Completed orders will be shipped to the VISN 20 OFL daily at the contractors’ expense. Batching completed orders (holding all orders to meet a minimum requirement by the contractor) is not authorized.

4.1.3 Lenses: All lenses shall be manufactured in accordance with the current edition of the “American National Standards for Ophthalmic Lenses ANSI Z80.1, ANSI Z80.3, ANSI Z80.9, and ANSI Z87.1. All ophthalmic lenses shall be in accordance with current Food and Drug Administration (FDA) Regulation (2) CFR, Parts 3 and 4 for impact resistance, unless otherwise specified in the order. Upon contract award, the contractor will be required to provide the VISN 20 OFL with pamphlets of availability of their lenses and services provided. Samples of lenses available may be requested and provided to the VISN 20 OFL as needed. New lens samples shall be provided with each contract renewal, as new materials and lens designs become available, or if substitutions are made. Lens selections shall include Single Vision, FT-28 Bifocal, FT-35 Bifocal, FT-45 Bifocal, 7x28 Trifocal, 8x35 Trifocal, Progressive Adaptive Lenses (PAL), Digital Freeform PAL, Round Segment 22, Round Segment 24, Executive Bifocal, and Executive Trifocal. All lenses shall be available in clear, Photo-chromatic (Transitions or equivalent), and polarized. Lenticular, aspheric, and other specialty lenses shall be available. Materials will include CR-39 plastic, 1.55 mid-index, 1.67 hi-index, Polycarbonate, Trivex, and glass. Prices submitted in response to this solicitation shall include lenses, coatings, edging and mounting of lenses to supplied frames, and services only, unless otherwise specified in the schedule. All lenses shall include UV coating, and scratch resistance coating at no additional charge to the Government.

4.1.4 Backorders: If there is a backorder on any lens style, the contractor must contact the VISN 20 OFL no later than 24 hours by telephone, facsimile, or email (verbal, fax, or email) after receipt of order. The contractor will provide the VISN 20 OFL with an estimated time of arrival of the backordered product. If the timeframe warrants a substitution (longer than 30 days) the contractor will notify the VISN 20 OFL immediately of a suitable substitution. If the contractor anticipates that a lens style will continue to be unavailable for an extended period, and if acceptable to the VISN 20 OFL, the substitute may be made part of the contract with a bilateral modification. A sample of the substitution will be sent to the VISN 20 OFL at no-charge.

4.1.5 Frames: Frames will be provided by the VISN 20 OFL and will include metal, Zyl, full frame, semi-rimless, drill mount, safety, and Rx sunglass wrap. VISN 20 OFL will supply each frame with a copy of the VISN 20 OFL work order including patient name and OFL tray number wrapped around the selected frame. The contractor will notify the VISN 20 OFL no later than 24 hours by telephone, facsimile, or email (verbal, fax, or email) if a frame was pulled incorrectly or if they received a defective frame.

4.1.6 See para. 4.3 Shipping for details of shipping completed eyeglasses. Delivery requirements are listed in para. 12 Delivery Schedule.

Task 2:

4.2.1 If the VISN 20 OFL falls into a backlog situation, the contractors will become an overflow for those excess orders received by the VISN 20 OFL. The contractor will provide all ophthalmic lens orders in strict conformance to the VISN 20 OFL Work ticket. The contractor shall provide all lens materials, labor, equipment and transportation required to provide complete ophthalmic lenses using VISN 20 OFL provided frames for beneficiaries of the Department of Veterans Administration, VISN 20 OFL. It is anticipated that in an overflow capacity, if needed, that the VISN 20 OFL will require an estimated (EST) 28,000 ophthalmic regular pairs of eyeglasses per year. The VA does not guarantee or imply that any number of orders will be placed under this contract or that it will be in an overflow capacity. The quantities identified herein are estimates only. The actual quantity may vary. The actual quantities will be based upon the number of patients who are determined eligible by the VA to receive ophthalmic eyewear.

4.2.2 These orders will be shipped to the contractors’ location with the VISN 20 OFL work ticket wrapped around the supplied frame. These orders will not be transmitted through VisionWeb. Verification of orders and delivery to the VISN 20 Optical Fabrication Laboratory shall be documented and provided to the VAMC during each billing cycle. All lenses will have a minimum one-year warranty against manufacturer material defects, aberrations, coatings, and defects imbedded in the lens.

4.2.3 Lenses: All lenses shall be manufactured in accordance with the current edition of the “American National Standards for Ophthalmic Lenses ANSI Z80.1, ANSI Z80.3, ANSI Z80.9, and ANSI Z87.1. All ophthalmic lenses shall be in accordance with current Food and Drug Administration (FDA) Regulation (2) CFR, Parts 3 and 4 for impact resistance, unless otherwise specified in the order. Upon contract award, the contractor will be required to provide the VISN 20 Optical Fabrication Laboratory with pamphlets of availability of their lenses and services provided. Samples of lenses available may be requested and provided to the VISN 20 Optical Fabrication Laboratory as needed. New lens samples shall be provided with each contract renewal, as new materials and lens designs become available, or if substitutions are made. Lens selections shall include Single Vision, FT-28 Bifocal, FT-35 Bifocal, FT-45 Bifocal, 7x28 Trifocal, 8x35 Trifocal, Progressive Adaptive Lenses (PAL), Digital Freeform PAL, Round Segment 22, Round Segment 24, Executive Bifocal, and Executive Trifocal. All lenses shall be available in clear, Photo-chromatic (Transitions or equivalent), and polarized. Lenticular, aspheric, and other specialty lenses shall be available. Materials will include CR-39 plastic, 1.55 mid-index, 1.67 hi-index, Polycarbonate, Trivex, and glass. Prices submitted in response to this solicitation shall include lenses, coatings, edging and mounting of lenses to supplied frames, and services only, unless otherwise specified in the schedule. All lenses shall include UV coating, and scratch resistance coating at no additional charge to the Government.

4.2.4 Backorders: If there is a backorder on any lens style, the contractor must contact the VISN 20 OFL no later than 24 hours by telephone, facsimile, or email (verbal, fax, or email) after receipt of order. The contractor will provide the VISN 20 OFL with an estimated time of arrival of the backordered product. If the timeframe warrants a substitution (longer than 30 days) the contractor will notify the VISN 20 OFL immediately of a suitable substitution. If the contractor anticipates that a lens style will continue to be unavailable for an extended period, and if acceptable to the VISN 20 OFL, the substitute may be made part of the contract with a bilateral modification. A sample of the substitution will be sent to the VISN 20 OFL at no-charge.

4.2.5 Frames: Frames will be provided by the VISN 20 Optical Fabrication Laboratory and will include metal, Zyl, full frame, semi-rimless, drill mount, safety, and Rx sunglass wrap. VISN 20 OFL will supply each frame with a copy of the VISN 20 OFL work order including patient name and OFL tray number wrapped around the selected frame. The contractor will notify the VISN 20 OFL no later than 24 hours by telephone, facsimile, or email (verbal, fax, or email) if a frame was pulled incorrectly or if they received a defective frame.

4.2.6 See para. 4.3 Shipping for details of shipping completed eyeglasses. Delivery requirements are listed in para. 12 Delivery Schedule.

Definitions:

4.3 Shipping – All shipping should be sent by 2nd day mail or any comparable means. Contractor is responsible for shipping charges. In the event the Government desires expedited delivery, the ordering activity shall telephonically contact the contractor and inquire into the feasibility of obtaining this condition. The contractor shall respond within 24 hours to such request and expedited delivery shall be mutually agreed upon. Any additional costs incurred by the contractor for meeting this requirement shall be negotiated in accordance with clause 52.212-4(c), Contract Terms and Conditions—Commercial Items. Upon direction of the VA, delivery of completed eyeglasses or uncut lenses will be directly to the Optical Fabrication Laboratory at 500 W. Fort Street, BLDG 28, Boise, ID 83702, ATTN: Specialty Lens Supervisor, at no extra charge to the Government for routine delivery (2nd Day) to the above destination.

4.4 Warranty – The contractor warrants/guarantees the eyeglasses against defective material and/or workmanship for a minimum of one year from the date of receipt. The contractor agrees to furnish without additional cost to the Government, all labor and materials necessary to correct defects that were detected during the guarantee period. Should the prescription be incorrectly filled, the contractor agrees to make corrections at no additional cost to the Government. These conditions do not apply to adjustments incidental to the wearing of eyeglasses, adjustments required by physical change of the wearer, or where there is evidence of deliberate misuse or alteration by anyone other than the contractor. Full credit will be given on returned items. If ophthalmic lenses are returned to the contractor for correction of a problem due to contractor error, the corrected lens order shall be returned to the VISN 20 Optical Fabrication Laboratory within 48 hours of contractor receipt of the defective lenses.

4.5 Product Recalls –The contractor shall immediately notify the Optical Fabrication Laboratory in the event of a product recall, removal, required adjustment, required modification or a substitution that is suggested or mandated by the contractor, distributor, manufacturer, or any regulatory or official agency. The information included in this notification shall include:

· A complete item description, identification.

· Administrative identification data including contract number, order number, and order date.

· Reason for recall, removal, adjustment, or modification.

· Instructions for appropriate corrective action.

4.6 The contractor shall notify the VISN 20 OFL within 24 hours if the manufacturer has a depletion of stock of a specific lens. The VISN 20 OFL and the Contracting Officer shall approve or disprove all replacement lenses.

4.7.1 Each Contractor will submit a shipping log daily of orders completed and shipped from the previous day. This log will consist of total work in process, Contractor tray number, VISN20 OFL invoice number, Patient last name, Date received by the contractor, Contractor Invoice number, and status of each order. This log will be emailed to BOIOFL@va.gov .

4.7.2 If requested by the VISN 20 OFL, the contractor will need to be able to provide the following information within 48 hours: Number of eyeglasses returned due to lab error, average in-lab process time, breakage/spoilage rate. Delivery Confirmation should also be included in those cases where the eyeglasses are mailed directly to the patient’s residence.

4.8 Invoicing and Billing – An itemized invoice shall accompany each filled order from the contractor. This invoice must include invoice number, PO number, Order Date, Ship Date, Description of items, and show quantities of each item ordered, shipped, and backordered, as well as item cost and item extended cost. The itemized billing invoices will be submitted to the VA Financial Services Center (VAFSC) for payment through Tungsten Network for payment no later than 10 working days after each month of service. Billing invoices can be submitted sooner if desired by the Contractor. All invoices will be submitted in accordance with these instructions.

4.8.1 In 2007 the Department of Veterans Affairs (VA) entered into a relationship with Tungsten Network. With Tungsten Network, all Department of Veterans Affairs suppliers will now be able to securely submit invoices directly from their existing invoicing formats. In addition, by submitting invoices electronically through Tungsten Network, Department of Veterans Affairs suppliers will experience prompt payment with reduced exceptions.

4.8.2 Your participation is this existing process is required in order to continue providing products or services to the Department of Veterans Affairs in compliance with the Improper Payments Elimination and Recovery Act of 2010 (IPERA) and mandate AN97. The rule mandating electronic invoice submission was published on November 27th, 2012, and has an effective date of December 27th, 2012. Mandate AN97 can be located on the Federal Registry at https://www.federalregister.gov/documents/2012/11/27/2012-28612/va-acquisition-regulation-electronic-submission-of-payment-requests .

Vendors can comply with the mandate by using either of the two methods below:

1. The FSC uses a third-party contractor, Tungsten Network, for electronic invoice submission. For information on Tungsten Network electronic invoicing set-up, vendors should call 866-340-4980 or email http://www.tungsten-network.com/veteransaffairs/ .

2. A system that conforms to the X12 electronic data interchange (EDI) format established by the Accredited Standards Center. For FSC e-Invoicing information, please call 877-353-9791 or email vafsccshd@va.gov .

4.8.3 It is expected that at the onset of the contract, the vendor and VA may not be able to immediately begin the above billing process in which case the initial preferred method of payment may be the Government Purchase Card, and the contractor must be Level II billing capable and able to accept the credit card for payment. If this involves additional equipment or computers this will be at the contractor’s expense. The Government issued purchase order number shall be inserted in the vendor purchase order block.

4.8.4 Any billing discrepancies shall be addressed with the vendor for resolution within 15 days from the receipt of the comprehensive bill.

4.8.5 The VA may dispute a charge if an invoice has not been received and/or the veteran did not receive the eyeglasses. If VA disputes a charge, that charge will be deducted from the invoice amount to be paid and the contractor notified accordingly. The invoice must consist of fabrication and dispensing. Therefore, the contractor may provide proof of shipment of eyeglasses with a proper invoice listed above. Payment can be made only after certification from the COR or designee that the prices billed are correct.

4.8.6 In using the Government Purchase Card, a credit card receipt with the invoice and signed acceptance receipt must be forwarded to the appropriate VA facility as soon as the transaction has been completed in accordance with Government Purchase Card guidelines and time frames. In those instances, when the eyeglasses are shipped to the facility, the Government Purchase Card shall not be charged until the eyeglass pair(s) are delivered and accepted at the facility and picked up by the patient. In those instances, where there are delays in the patient picking up the eyeglasses, the contractor may charge the Purchase Card after three attempts to contact the patient for pickup, in accordance with Statement of Work para.7.3 xiv. No VA purchase card information should be transmitted back to a patient on any documents with the eyeglass pairs, for information security.

5. Performance Monitoring (if applicable)

All completed orders will be shipped back to the VISN 20 OFL and checked for accuracy and quality. Should an eyeglass order be incorrectly filled, the contractor agrees to make corrections at no additional cost to the Government including restocking fees. Full credit will be given on returned items if applicable. If ophthalmic lenses are returned to the contractor for correction of a problem due to contractor error, the corrected lens order shall be returned to the VISN 20 OFL within 48 hours of contractor receipt of the defective lenses if lenses are returned. VISN 20 OFL will notify the contractor no later than 24 hours by telephone, facsimile, or email (verbal, fax, or email) of orders that were incorrectly filled and will request a remake started on the incorrectly filled portion of the order.

6. Security Requirements

The C&A requirements do not apply, a Security Accreditation Package is not required. The Contractor employees shall not have access to VA sensitive or computer information and will not require access to VA Facilities. No background investigation is required.

7. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI)

Government furnished Information (GFI) includes a copy of the Lab Management Software (LMS) work ticket used to process each individual order to make eyeglasses. This information consists of Rx date, VISN 20 OFL tray number, PO number, Veteran Last name and last four, ordering facility, lens data, processing data, prescription data related to the eye (Spherical power, Cylindrical power, axis, Prism data, Add power, inter-pupillary distance far and near, segment height, and Frame information.

8. Other Pertinent Information or Special Considerations

a. Identification of Possible Follow on work

If the VISN 20 OFL falls into a backlog situation, the contractors will become an overflow for those excess orders received by the VISN 20 OFL. The contractor will provide all ophthalmic lens orders in strict conformance to the order sheet. Verification of orders and delivery to the VISN 20 Optical Fabrication Laboratory shall be documented and provided to the VAMC during each billing cycle. The contractor shall not add or substitute components or alter the lens order in any way without prior telephonic approval and authorization from the VISN 20 Optical Fabrication Laboratory or designee. The items will be maintained in the VISN 20 Optical Fabrication Laboratory. Prior to contract performance, VA must approve lens selections. Any proposed substitutes for, or changes to the approved lens selection must be approved in writing by the Contracting Officer or Contracting Officer Representative. All lenses will have a minimum one-year warranty against manufacturer material defects, aberrations, coatings, and defects imbedded in the lens.

b. Identification of Potential Conflicts of Interest (COI)

No Conflicts of Interest (COI) have been identified for this contract.

c. Inspection and Acceptance Criteria

All completed orders will be shipped back to the VISN 20 OFL and checked for accuracy and quality. All orders will be inspected for cleanliness, accuracy of Rx, accuracy of measurements, straightness of segments, cosmetic appearance, frame straightness including four-point alignment, and accuracy of order completeness including corrects lenses and material. Orders that pass the VISN 20 OFL internal quality control measures will be accepted as complete from the contractor and will be shipped out to the Veteran. Orders that do not pass this internal inspection will be remade by the contractor at no additional charge to the VA and returned to the VA within 48 hours of the contractor being notified of the identified issue.

9. Risk Control

Not Applicable. No patient contact. No risks have been identified for this contract.

10. Place of Performance

All work will be done onsite at the contractors’ location with completed eyeglasses shipped back to the VISN 20 OFL located at Boise VA Medical Center BLDG 28 Boise, ID 83702 ATTN: Specialty Lens Supervisor.

11. Period of Performance

Estimated: Start Date: 10/31/2023 End Date: 10/30/2028

12. Delivery Schedule

12.1 The contractor shall deliver all items no later than SEVEN (7) BUSINESS DAYS after receipt of VisionWeb electronic consult issued by Government authorized personnel against the contract (Receipt of the order will be determined by VA’s submittal through VisionWeb, for which the Government received an E-Order confirmation number). NOTE: If the delivery date falls on a weekend or a holiday, then the delivery date shall be the next normal duty day. Contractor is responsible for shipping charges. The contractor shall provide telephonic or email written notification to the VISN 20 OFL and show cause in the event they are unable to deliver the required items in accordance with the Government’s required delivery date. Failure by the contractor to provide a written notification as stated above within 24 hours after receipt of an order constitutes acceptance of an order.

12.2 There may be occasion for the Government to request receipt of an expedited delivery. In such cases, the ordering activity will telephonically contact the contractor and notify the contractor of such a requirement. Delivery of eyeglasses shall be to the designated address of the veteran or the VISN 20 OFL or, as indicated on the VISN 20 OFL Work ticket issued by the Government. All eyeglasses shall be delivered as directed on the purchase order and delivery shall be made using traceable means. NOTE: If the delivery date falls on a weekend or a holiday, then the delivery date shall be the next normal duty day. Contractor is responsible for shipping charges. The contractor shall provide telephonic or email written notification to the Optical Fabrication Laboratory and show cause in the event they are unable to deliver the required items in accordance with the Government’s required delivery date. Failure by the contractor to provide a written notification as stated above within 24 hours after receipt of an order constitutes acceptance of an order.

12.3 The expectation is that the contractor will monitor their stock and propose a substitute before that style of lens becomes unavailable. However, the contractor shall notify the VA COR (Contracting Officer Representative) via email or fax in the event of backorders or other delays. If there is a backorder on any lens style, the contractor must contact the VA no later than 24 hours after the contractor is notified by the lens manufacturer/supplier. The contractor shall offer the VA/Veteran a substitute of equal or higher quality. If acceptable to the VA, the substitute may be made part of the contract with a bilateral modification. The contractor’s notification shall include the cause for delay, remedy date and date of expected shipment to the designated address as indicated on the order. Failure by the contractor to provide a written notification within twenty-four (24) hours as specified above constitutes a performance failure and the COR will notify the CO, who in turn will undertake any action authorized pursuant to the contract or otherwise in accordance with applicable law and regulations.

12.4 The contractor shall be responsible for informing the COR of any Government deficiencies such as missing information, illegible prescriptions and ambiguous authorization for eyeglasses, illegible handwriting, and inability to reach the Government representative, payment delays or other issues. The contractor’s failure to notify the COR will not be considered an excusable delay and subject circumstances should not be alleged to have prevented the contractor from delivering the items within the time required under this contract.

13. Quality Assurance Surveillance Plan (QASP) Performance standards define desired contractor performance. The VA performs surveillance to determine if the contractor exceeds, meets, or does not meet these standards.

The VA shall use the standards below to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

Para. 5 Para. 8c

1. Methods of QA Surveillance: Various methods exist to monitor performance. The COR shall use the surveillance methods listed below in the administration of this plan.

a. PERIODIC INSPECTION. (Evaluates outcomes on a periodic basis. Inspections may be scheduled [Daily, Weekly, Monthly, Quarterly, or annually] or unscheduled, as required.)

b. USER SURVEY. (Combines elements of validated user complaints and random sampling. Random survey is conducted to solicit user satisfaction. May also generate inspections and sampling.)

c. VALIDATED USER/CUSTOMER COMPLAINTS. (Relies on the patient to identify deficiencies, complaints are then investigated and validated.)

Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given standard and acceptable quality level. A rating scale shall be used to determine a positive, neutral, or negative outcome. The following ratings shall be used:

15. Documenting Performance

a. Acceptable Performance: The VA will document positive performance.

b. Unacceptable performance: When unacceptable performance occurs, the COR will inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR will document the discussion and place it in the COR file.

15.1 When the COR determines, formal written communication is required, the COR will prepare a Contract Deficiency Report (CDR), and present it to the Contracting Officer for review and issuance to the contractor.

15.2 The contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor must present this corrective action plan to the VA. The VA will review the contractor's corrective action plan to determine acceptability. Any CDRs may become a part of the supporting documentation for any contractual action deemed necessary by the CO.

16. Frequency of Measurement

a. Frequency of Measurement: During contract performance, the COR will periodically analyze whether the frequency of surveillance is appropriate for the work being performed.

b. Frequency of Performance Assessment Meetings: The COR shall meet or have a conference call with the contractor minimally 120 days out from the end of the base or option year if performance is less than satisfactory and shall provide a written assessment.

18. HIPPA Compliance HIPAA compliance is required. Contractor must adhere to the provisions of Public Law 104-191, Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the National Standards to Protect the Privacy and Security of Protected Health Information (PHI). As required by HIPAA, the Department of Health and Human Services (HHS) has promulgated rules governing the security and use and disclosure of protected health information by covered entities, including the Department of Veterans Affairs (VA). In accordance with HIPAA, the Contractor will require to enter into a Business Associate Agreement (BAA) with VA.

19. HHS/OIG

To ensure that the individuals providing services under this contract have not engaged in fraud or abuse regarding Sections 1128 and 1128A of the Social Security Act regarding federal health care programs, the contractor is required to check the Health and Human Services – Office of Inspector General (HHS/OIG), Lists of Excluded Individuals/Entities on the OIG Website (www.hhs.gov/oig) for each person providing services under this contract. Further the contractor is required to certify in its proposal that all persons listed in the contractor’s proposal have been compared against the OIG list and are NOT listed. During the performance of this contract the Contractor is prohibited from using any individual or business listed on the List of Excluded Individuals/Entities.

20. Contract Administration Data:

21.1 Under this contract, the Contracting officer is the only person authorized to approve changes or modify any of the requirements under this contract. The contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitments or issue changes, which will affect price, quantity, or quality of performance of this contract. In the event the contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in contract price to cover any increase in costs incurred thus thereof.

21.2 Representative of contracting officer in accordance with VAAR 852.270-1: The Contracting Officer reserves the right to designate representatives to act for him/her in furnishing technical guidance and advice or generally supervise the work to be performed under this contract. Such designation will be in writing and will define the scope and limitations of the designee’s authority.

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

Specialty orders that cannot be processes in house at the VISN 20 OFL including but not limited to organic glass, High power lenses, and high prism. Contingency operations in the event that the VISN 20 OFL cannot produce eyeglasses.

SPECIALITY LENSES ESTMATED QUANTITIES = 4,800 pairs per year BACKLOG/OVERFLOW ESTIMATED QUANTITIES = 28,000 pairs per year

PRICING WORKSHEET

The Vendors accepted and attached pricing worksheet provides the firm fixed price for each CLIN available to order during a period of performance

Contract Period: Base POP Begin: 10-27-2023 POP End: 10-26-2028=

B.3 DELIVERY SCHEDULE

VISN 20 OFL, Bldg. 28 500 W. Fort St.javascript:WebForm_DoPostBackWithOp Boise, ID 83702

USA

0.00

208-422-1000, Ext. 7300 daina.sites@va.gov

B.4 TERMS AND CONDITIONS

The Contractor agrees to the following terms of a Blanket Purchase Agreement (BPA) EXCLUSIVELY WITH the Department of Veterans Affairs:

B.5 ADMINISTRATIVE DATA

A Blanket Purchase Agreement (BPA) is hereby established between and the Department of Veterans Affairs under the following terms and conditions incorporated in this BPA:

Primary Point of Contact:

Alternate Point of Contact:

SAM UEI NUMBER:

Cognizant Office (Include complete address):

Network Contracting Office 20

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

B.6 OPTION TO EXTEND THE TERM OF THE BPA

a. The Government may extend the term of this BPA by written notice to the Contractor at any time prior to the expiration of the BPA, provided that the Government shall give the Contractor a preliminary written notice of its intent to extend at least days before the BPA expires. The preliminary notice does not commit the Government to an extension.

b. If the Government exercises this option, the extended BPA shall be considered to include this option provision.

B.7 AUTHORIZED LIMITS

The Government estimates, but does not guarantee, that individual BPA Orders placed against this Agreement may reach $600,000.00/per Order. This Order Limit may be increased by mutual agreement of the parties as necessary, in whole or part. The authorized Ceiling Limit of the Agreement is set at $5,500,000.00 over the period covered by the Agreement; this ceiling is also not a guarantee. The Ceiling Limit may also be raised in association with Order Limit increases or other conditions which, by mutual agreement of the parties, maybe considered necessary. Authorization for individual orders above the stated order and/or Ceiling Limits must be coordinated through the Contracting Officer before larger valued orders can be issued and prior to commencement of work. All unauthorized work, regardless of amount, will be processed through the ratification process.

B.8 OBLIGATION OF FUNDS

This BPA does not obligate any funds. The Government is obligated only to the extent of authorized orders actually issued under the BPA by the Contracting Officer.

B.9 PERIOD OF PERFORMANCE

This BPA expires on 10-30-2028 or such later ending date as determined by the exercise of any option.

B.10 ORDER FORMAT

Orders will be placed against this BPA via e-mail, Electronic Data Interchange (EDI), FAX, or in hardcopy format. Each individual BPA Order will describe the tasks, services and deliverables required.

B.11 PRECEDENCE

The Terms and conditions included in this BPA apply to all purchases made pursuant to it. In the event of an inconsistency between the provisions of this BPA and the Contractor's invoice, the provisions of this BPA will take precedence.

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SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.